Nationwide status: access issues and outage reports

Problems in the last 24 hours in Aylesbury, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Aylesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Aylesbury, England

Latest outage, problems and issue reports in Aylesbury and nearby locations:

• 
  clare smith (@clarebear1976) reported 29 minutes ago from Aylesbury Vale, England

  @AskNationwide @in_mules The issue clearly has not been resolved, my husband just transferred his wages from his business account (different bank) and they haven't appeared in our nationwide account. This is usually instantaneous. The money has left his business account so where is it?

• 
  Nolan Johnson (@NolanJo68454247) reported 35 minutes ago from Leighton Buzzard, England

  @AskNationwide hi there. I have tried numerous times to get through to your customer service team to change a direct debit. After being on hold today again for 20 minutes, I have yet again been cut off. Can I change the date on the mobile app?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Helen (@hjs2309) reported 7 minutes ago

  One of your ATMs swallowed a large cash deposit then said transaction failed and machine went out of service. Called customer service but they said there wasn't anything they could do and we'd have to wait until Monday to go into branch. Surely more can be done?! @AskNationwide

• 
  Mary (@maryphillips22) reported 9 minutes ago

  @AskNationwide any updates? Can’t get through to telephone banking as you have a 50 minute wait time!! Your website says internet banking is working so why can’t I log in?

• 
  james (@jimbo271960) reported 9 minutes ago

  @MichaelFra89678 @duffers0000 @AskNationwide Current account saving account and a mortgage if you have one these you should get it but theres always T&C's i did have one but they closed it down bastards lol

• 
  James Eglinton (@RealEggy2023) reported 9 minutes ago

  @MichaelFra89678 @AskNationwide Why would they reward someone who just has an account and pays no money in? You are not a good customer for them. Otherwise the whole country would open one to get the free £100.

• 
  the original Grumpy *** (@GitGrumpygit) reported 9 minutes ago

  @ColfromCheshire @RBS_Help @AskNationwide I know and it was an error from them

• 
  Andrea ☘️ (@11glittergal) reported 14 minutes ago

  @AskNationwide customer service is shocking. My elderly, disabled widowed mum has been scammed and you’ve refused to do anything. Your advisor was very patronising and his attitude stank. This is why I moved to another bank myself and have advised mum to do the same!

• 
  Agent_M (@TheColonel_83) reported 14 minutes ago

  @AskNationwide my account is showing ‘unable to load’ but the service status is saying everything is fine? Can you advise what could be the problem? Thanks 🙏

• 
  Mandy Sheridan (@MrsSherrec) reported 14 minutes ago

  @AskNationwide why at least once a month does my mortgage disappear from my app and the only way to fix it is by uninstalling and reinstalling the app. Its getting very annoying

• 
  Name. (@gameofmagnitude) reported 19 minutes ago

  @Via_SocialMedia @AskNationwide **** that degeneracy right off.

• 
  Funky Hippo (@funkypottomus) reported 19 minutes ago

  Dear @AskNationwide and @BreckCouncil you’ve now held £2k pending from my account for over a week, £1k needs refunding as u took it in error , but neither of u will refund it until the payment comes off pending, to which you say “how long is a piece of string” #givememymoneyback