Nationwide status: access issues and outage reports

Problems in the last 24 hours in Aylesbury, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Aylesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Aylesbury, England

Latest outage, problems and issue reports in Aylesbury and nearby locations:

• 
  clare smith (@clarebear1976) reported 8 minutes ago from Aylesbury Vale, England

  @AskNationwide @in_mules The issue clearly has not been resolved, my husband just transferred his wages from his business account (different bank) and they haven't appeared in our nationwide account. This is usually instantaneous. The money has left his business account so where is it?

• 
  Nolan Johnson (@NolanJo68454247) reported 44 minutes ago from Leighton Buzzard, England

  @AskNationwide hi there. I have tried numerous times to get through to your customer service team to change a direct debit. After being on hold today again for 20 minutes, I have yet again been cut off. Can I change the date on the mobile app?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mind your own business (@Ankit20035) reported 34 seconds ago

  @AskNationwide horrendous service by nationwide

• 
  Jennifer Curle (@jennifer_curle) reported 2 minutes ago

  @AskNationwide hi Nationwide. I am unable to renew my ISA online due to ‘technical difficulties’ your website is experiencing. Tried multiple times, different devices and browsers. Now going to miss out on using my ISA allowance due to your ‘technical issues’.

• 
  emma-kvs (@emma64979643) reported 3 minutes ago

  @AskNationwide all afternoon to try and pay a bill, branch won’t/can’t help. The chat facility has repeatedly asked me the same questions for hours and I’m no further forward. At this point I can only describe the service as beyond dire #poorservice

• 
  lisa barnes (@tattyead66) reported 4 minutes ago

  @AskNationwide i tried to open an isa with nationwide, but it always asks for an account number. Im not a nationwide customer though. Do I need an account before I can open an isa?

• 
  Red (@JustcallmeRed9) reported 6 minutes ago

  @AskNationwide Hi, my text service isn't working. I have checked the settings and they are 'on' but haven't received any messages via text since last Tuesday.

• 
  Brian P Willmot (@BrianWillmot) reported 6 minutes ago

  @DebiEvansMatron @AskNationwide What has happened 🤔 (I haven't had any issues with them).

• 
  Julie (@JulieMelvinator) reported 6 minutes ago

  @AskNationwide I’m going to raise a complaint. How can you decide to block a payment to HMRC ? the automotive service at HMRC did not recognise my version of my postcode so I tried again and nationwide blocked my card!! I’ve had to spend another 45mins on the phone to HMRC !!

• 
  cni (@Claire11152715) reported 6 minutes ago

  @AskNationwide @wooshy90 It’s down look at all the reports !

• 
  Miguela (@blackhairbub) reported 7 minutes ago

  @AskNationwide I'm not receiving push notifications. My phone is set to receive notifications, but you aren't pushing them out. There is nothing in the notification history screen on the app. Clearly, you're not pushing notifs. How can I escalate this issue?

• 
  Sheridan Birtwistle (@twwooer) reported 8 minutes ago

  @AskNationwide UK National Cyber Security Centre recommends passkeys. Nationwide does not appear to have issued a statement about why it does not use them for banking. As your customer I would like a statement please about when you will adopt passkeys