Nationwide status: access issues and outage reports

Problems in the last 24 hours in Aylesbury, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Aylesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Aylesbury, England

Latest outage, problems and issue reports in Aylesbury and nearby locations:

• 
  Nolan Johnson (@NolanJo68454247) reported 11 minutes ago from Leighton Buzzard, England

  @AskNationwide hi there. I have tried numerous times to get through to your customer service team to change a direct debit. After being on hold today again for 20 minutes, I have yet again been cut off. Can I change the date on the mobile app?

• 
  clare smith (@clarebear1976) reported 16 minutes ago from Aylesbury Vale, England

  @AskNationwide @in_mules The issue clearly has not been resolved, my husband just transferred his wages from his business account (different bank) and they haven't appeared in our nationwide account. This is usually instantaneous. The money has left his business account so where is it?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David (@Earlofh) reported 7 minutes ago

  @AskNationwide This has changed because previously as soon as I bought something using my credit card I could immediately whilst on the app & so I didn’t forget, transfer the money from my current account to my credit card account, I can’t see the problem in not being able to do that now.

• 
  Literate Cynic (@LiterateCynic) reported 9 minutes ago

  @AskNationwide Dreadful new website. Looks like it was designed for people who write with crayons!

• 
  Mighty Claret (@Mickbfc76) reported 10 minutes ago

  @AskNationwide As a customer for over 15 years I'm gutted (again) that I'm not part of the fair sharer. Every time is a sad moment. Don't know what I'm doing wrong to miss such privileges even though I've been on your website to check

• 
  Julie (@JulieMelvinator) reported 12 minutes ago

  @AskNationwide I’m fuming!! Finally got thru to HMRC to make a payment and you’ve blocked my card cos I tried twice due to the automated service not hearing my postcode wrong!!! Now I’ve got to get on the phone to them again… !! As you’ve blocked the payment!!!!!!

• 
  krupal (@krupalb) reported 15 minutes ago

  Very concerned by @AskNationwide handling of my account. Very disappointed with Nationwide. A payment was blocked, no clear reason was given, and my online access was restricted. Because my phone is also locked due to a work-profile issue, I’m left unable to access my banking...

• 
  JCB (@Plsdoright) reported 15 minutes ago

  @AskNationwide Oh, and by the way, the last time I phoned @AskNationwide for help, I was on the phone for nearly two hours…and even then, failed to resolve the problem

• 
  Crissy (@xcrissyyy) reported 16 minutes ago

  @AskNationwide hi, are there any known app issues? Mine keeps timing out so I can’t log in

• 
  Ivor Harper (@ivor_park_fin) reported 17 minutes ago

  @AskNationwide Here's a thing I learned today. Although you do offer interest only mortgages, if you have an existing customer who's on a repayment mortgage with you, you absolutely willl not permit them to switch TO an interest only arrangement. All of which leads me to ask:

• 
  Chris (@ryansmi89) reported 19 minutes ago

  @AskNationwide 45 minutes on the phone, assured my issue was resolved. Came off the phone, it happened again. Now been waiting an hour and a half on live chat. Not best pleased with such poor service.

• 
  Chartman69 (@WhatFuckwittery) reported 21 minutes ago

  @AskNationwide customer service ? Absolute joke ! 🤬