Nationwide status: access issues and outage reports

Problems in the last 24 hours in Aylesbury, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Aylesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Aylesbury, England

Latest outage, problems and issue reports in Aylesbury and nearby locations:

• 
  Nolan Johnson (@NolanJo68454247) reported 35 minutes ago from Leighton Buzzard, England

  @AskNationwide hi there. I have tried numerous times to get through to your customer service team to change a direct debit. After being on hold today again for 20 minutes, I have yet again been cut off. Can I change the date on the mobile app?

• 
  clare smith (@clarebear1976) reported 47 minutes ago from Aylesbury Vale, England

  @AskNationwide @in_mules The issue clearly has not been resolved, my husband just transferred his wages from his business account (different bank) and they haven't appeared in our nationwide account. This is usually instantaneous. The money has left his business account so where is it?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rachel small (@rachismall) reported 8 minutes ago

  1/2 WARNING to customers, immensely disappointed with @AskNationwide, been a loyal customer with my mortgage, never missed a payment, kept my house in great condition that it sells in 5 days! Having to move as my dad is palliative and I want to care for him, like I did my mum.

• 
  Sheridan Birtwistle (@twwooer) reported 9 minutes ago

  @AskNationwide UK National Cyber Security Centre recommends passkeys. Nationwide does not appear to have issued a statement about why it does not use them for banking. As your customer I would like a statement please about when you will adopt passkeys

• 
  Helairmike (@helairmike) reported 15 minutes ago

  @AskNationwide complete disconnect between Nationwide travel insurance and their provider Aviva . It used to be simple but now it’s Aviva it’s impossible. Absolute nightmare trying to get hold of travel insurance documents and having paid £120 + premium

• 
  James Mesney (@j_mesney) reported 18 minutes ago

  @AskNationwide what the heck is going on? Your phone customer support drops calls claiming a “technical issue”. The banking app’s chat is in a death loop and isn’t working. The banking app isn’t showing details like standing orders. ETA for fixes? There’s no way to contact you.

• 
  Jul8 (@Jul806223479) reported 19 minutes ago

  @AskNationwide Are you having issues right now? I have tried to apply for a new product both on the app and desktop site and I get error messages.

• 
  fiona brown (@fionab2367) reported 21 minutes ago

  @eugenereid @AskNationwide Been a long life customer as well and cannot fault the service provided

• 
  The Official Salty 🥃 (@TheTipsyDram) reported 25 minutes ago

  @AskNationwide Tried all those and still same screen - was working perfectly yesterday

• 
  Ethan (@ethanms10) reported 26 minutes ago

  @AskNationwide is your triple access isa likely to return?

• 
  Dollydimple (@Dollydi26969910) reported 28 minutes ago

  @DebiEvansMatron @Vampfree1110228 @AskNationwide Agree re problems. Just been logged in to a Nationwide app chat ‘help’ line. No further forward after an hour. Just cancelled newly opened credit card account because of Nationwide abysmal admin.

• 
  Sheridan Birtwistle (@twwooer) reported 28 minutes ago

  @AskNationwide Hi Josephine, I think Nationwide should issue a statement explaining why it is ignoring the experts