Nationwide status: access issues and outage reports

Problems in the last 24 hours in Alloa, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Alloa, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Alloa, Scotland

Latest outage, problems and issue reports in Alloa and nearby locations:

• 
  Oskar, Ruby & Freda 💙🐾 (@TraceyInglis1) reported 26 minutes ago from Alloa, Scotland

  @AskNationwide home report is missing in action! One advisor says you have it another says it never arrived! Need advice & help!

• 
  Chris🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@arabforlife83) reported 27 minutes ago from Falkirk, Scotland

  @shomac28 @rhinoboy79 @AskNationwide Mine has never had a problem

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris (@ryansmi89) reported 5 minutes ago

  @AskNationwide 45 minutes on the phone, assured my issue was resolved. Came off the phone, it happened again. Now been waiting an hour and a half on live chat. Not best pleased with such poor service.

• 
  Jasmin Keppie (@JasminKeppie) reported 9 minutes ago

  Been loyal customer to @AskNationwide for 16 years but having two current accounts with them every year and because I can’t afford to save not getting the £100 bonus totally has put me off banking with them now.

• 
  Chrismit (@RadiationSloth) reported 10 minutes ago

  @AskNationwide if we call your frais helpline after a dodgy transaction is picked up, as you request, there is a long wait. Fair enough. Why do you cut us off after 13 minutes on hold? How do i get through to sort out the problem without you cutting me off?

• 
  ME? I'm not well.... (@itsfar2bright) reported 10 minutes ago

  @AskNationwide Tryint to transfer money on app and being asked to use card reader. I have never had a card reader on my account. Is this the same IT update error which happened a few months ago. When is this being fixed?

• 
  bells (@AnnaMercer17901) reported 15 minutes ago

  @AskNationwide great bank put £80 in my account with your card machine and taken it off me not great as a your online help was shocking

• 
  Eze Hive (@EzeHive) reported 15 minutes ago

  @AskNationwide closing an account for no reason, not responding to messages and now refusing to tell me where my money is is a big problem and fraud. Just because I ordered a new card. Urgently get back to me, I shouldn’t have to wait hours on a phone when you’ve taken my money

• 
  Johnboy Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Johnboy014) reported 20 minutes ago

  @AskNationwide Got better things to attend to Nathan. Again,cracking customer service. Keep up the good work 👍

• 
  James Berkeley-Clarke (@JBerkeleyClarke) reported 21 minutes ago

  @Tel_Wilcox @AskNationwide @VirginMoney Oh damn that's bad! I saw the two different bank posts and thought you had been hacked. Seems service in all areas is ridiculously poor lately. Crap 🙄

• 
  George Brown (@gb62028) reported 22 minutes ago

  @AskNationwide so please enlighten me as to how I’m locked out of setting online banking up but then I tried to access my customer number and it says I’m locked out of setting it up Honestly a joke, regretting trying to set up an account with u

• 
  Jenny Smith (@GoodyActually) reported 23 minutes ago

  I did get a response! Well done @AskNationwide for at least not pretending that I didn't exist ... ... ... but it was very dismissive - referred me to 'the team' and said "we stand by our support of this event". 3/