Nationwide status: access issues and outage reports

Problems in the last 24 hours in Alloa, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Alloa, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Alloa, Scotland

Latest outage, problems and issue reports in Alloa and nearby locations:

• 
  Oskar, Ruby & Freda 💙🐾 (@TraceyInglis1) reported 10 minutes ago from Alloa, Scotland

  @AskNationwide home report is missing in action! One advisor says you have it another says it never arrived! Need advice & help!

• 
  Chris🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@arabforlife83) reported 49 minutes ago from Falkirk, Scotland

  @shomac28 @rhinoboy79 @AskNationwide Mine has never had a problem

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  krupal (@krupalb) reported 8 minutes ago

  Very concerned by @AskNationwide handling of my account. Very disappointed with Nationwide. A payment was blocked, no clear reason was given, and my online access was restricted. Because my phone is also locked due to a work-profile issue, I’m left unable to access my banking...

• 
  lewis (@LewisBuddle_15) reported 10 minutes ago

  @AskNationwide I’ve found a customers card and house keys but your automated helpline can’t help me, can you DM me?

• 
  kathleen reid (@independencekat) reported 13 minutes ago

  @distracted20508 @AskNationwide Its a bloody nightmare and it always says services are working normally.xx

• 
  Jordan (@JordanPostingX) reported 16 minutes ago

  @AskNationwide No, I can't do that as your bank has a stupid policy where you need the bank card to access interentet banking. Your phone lines are also useless as it's a robot who keeps saying the same thing over and over. Really unhelpful response at a very stressful time.

• 
  Tom Morgan (@twmorgan11) reported 17 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'

• 
  Ryan Gerrard (@RyanLGerrard) reported 18 minutes ago

  @AskNationwide Why do you think it’s acceptable for your advisors to lie about correspondence they have in fact received from me? This has resulted in a non-thorough investigation by a very dismissive complaints handler, who has now closed the case. Shocking customer service.

• 
  CJ © 📷 (@photo_cj) reported 21 minutes ago

  @AskNationwide No, it's okay. Decision made as there is also reduced branch access to consider. If you don’t already have digital access, then you are basically stuffed! After 30years loyalty, we are too old to get all technical with new phones & expensive hardware along with broadband etc

• 
  Wayne Robertson (@2024Wayne) reported 21 minutes ago

  @AskNationwide Your phone and web chat teams haven’t been very good in the past and it’s taken Tracy M to get things sorted last time o had issues that the web and phone teams didn’t sort !

• 
  william (@willyamhobbs) reported 23 minutes ago

  @MattyCanPic @AskNationwide I am also having this problem

• 
  krupal (@krupalb) reported 26 minutes ago

  Very concerned by @AskNationwide handling of my account. Very disappointed with Nationwide. A payment was blocked, no clear reason was given, and my online access was restricted. Because my phone is also locked due to a work-profile issue, I’m left unable to access my banking...