Nationwide status: access issues and outage reports

Problems in the last 24 hours in Alloa, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Alloa, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Alloa, Scotland

Latest outage, problems and issue reports in Alloa and nearby locations:

• 
  Oskar, Ruby & Freda 💙🐾 (@TraceyInglis1) reported 15 minutes ago from Alloa, Scotland

  @AskNationwide home report is missing in action! One advisor says you have it another says it never arrived! Need advice & help!

• 
  Chris🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@arabforlife83) reported 16 minutes ago from Falkirk, Scotland

  @shomac28 @rhinoboy79 @AskNationwide Mine has never had a problem

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phil (@trollied) reported 1 minute ago

  @Claire__McClean @AskNationwide You have a physical card with the number on. Apple Pay uses a completely different number that nobody has access to. You need to talk to the vendor that you did the transaction with & they will know how to refund you.

• 
  Leej Low (@low8991) reported 3 minutes ago

  @AskNationwide hi I’m trying to register with nationwide to view my mortgage but you don’t recognize my mortgage number? Can u help?

• 
  John Williams (@PopeJohno1) reported 4 minutes ago

  @AskNationwide Mycard a valid card payment to Dominoes was declined why Yes I have the money in my account Now fix it Now & 2 pizzas meaty

• 
  Julie (@JulieMelvinator) reported 6 minutes ago

  @AskNationwide I’m going to raise a complaint. How can you decide to block a payment to HMRC ? the automotive service at HMRC did not recognise my version of my postcode so I tried again and nationwide blocked my card!! I’ve had to spend another 45mins on the phone to HMRC !!

• 
  Ric M. (@revoraman) reported 6 minutes ago

  @AskNationwide What a bunch of absolutely useless ppl who man their Hlp Lines r. US site #CleanupPictures auto-renews without warning. They then hide behind screens such as Contact@support refusing to acknowledge. #Nationwide response? 'We cannot help. Have u tried to reach them?

• 
  Tom Morgan (@twmorgan11) reported 7 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'

• 
  Joy Brooks (@JoyBrooks99) reported 10 minutes ago

  @AskNationwide Will someone please answer post or the phone or call back. Every avenue to communicate with customers service is blocked. Call backs don't register as an incoming call so these are missed and you have to go through the whole rigmarole again.

• 
  Ethan (@ethanms10) reported 12 minutes ago

  @AskNationwide is your triple access isa likely to return?

• 
  Rachel small (@rachismall) reported 12 minutes ago

  @AskNationwide Why are you so mean to your customers? My dad is palliative but you won’t let me move? Because you lent too much to other houses, yet I’ve been a loyal customer, passed all affordability and have been with you many years - disgusting

• 
  Jonathan Leigh (@LeighJonathan) reported 13 minutes ago

  @AskNationwide Hi Nathan I logged my concerns and asked for a response by email, which was an option on the form. I received a reply that did not even attempt to address my concerns. Just a list of contact numbers. Very poor customer service.