Nationwide status: access issues and outage reports

Problems in the last 24 hours in Alloa, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Alloa, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Alloa, Scotland

Latest outage, problems and issue reports in Alloa and nearby locations:

• 
  Oskar, Ruby & Freda 💙🐾 (@TraceyInglis1) reported 42 minutes ago from Alloa, Scotland

  @AskNationwide home report is missing in action! One advisor says you have it another says it never arrived! Need advice & help!

• 
  Chris🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@arabforlife83) reported 56 minutes ago from Falkirk, Scotland

  @shomac28 @rhinoboy79 @AskNationwide Mine has never had a problem

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eze Hive (@EzeHive) reported 1 minute ago

  @AskNationwide closing an account for no reason, not responding to messages and now refusing to tell me where my money is is a big problem and fraud. Just because I ordered a new card. Urgently get back to me, I shouldn’t have to wait hours on a phone when you’ve taken my money

• 
  Ryan Gerrard (@RyanLGerrard) reported 3 minutes ago

  @AskNationwide Why do you think it’s acceptable for your advisors to lie about correspondence they have in fact received from me? This has resulted in a non-thorough investigation by a very dismissive complaints handler, who has now closed the case. Shocking customer service.

• 
  Gooner Kev (@KevKumbaya) reported 4 minutes ago

  @AskNationwide hey guys. Great idea to start asking me to use a card reader to send money 👍 is it not enough that I’ve used a login, pin, password, faceID?!?? No I need a ******* card reader to send my nan £25. Is it 2001 again?! What a ******* joke

• 
  JA (@IAmMrA) reported 5 minutes ago

  @AskNationwide How do I cancel a Payment? I’ve ordered something Online and the website has turned out to be ‘unsafe’.

• 
  georgina brown (@georginabrown7) reported 7 minutes ago

  @AskNationwide have been unable to transfer any money out of my account for 10 days. Always getting an error message- have been on live chat 3 times and nobody able to fix this issue This is not good enough. I will have bills bouncing from another account if I cannot transfer

• 
  Amy Marie 🤍🖤 (@Missamypacey_93) reported 17 minutes ago

  @Paulaj1984 @AskNationwide It was my friend bank that was down . I had a panic as i seen it leave mine

• 
  Jasmin Keppie (@JasminKeppie) reported 19 minutes ago

  Been loyal customer to @AskNationwide for 16 years but having two current accounts with them every year and because I can’t afford to save not getting the £100 bonus totally has put me off banking with them now.

• 
  X_eON (@X_eON) reported 20 minutes ago

  @AskNationwide Hello don't know if i'm being stupid or ? but i'm trying up online access and have a been sent a passnumber by post but there is nowhere to put it? there is no mobile or email attached to my account so can't proceed? what use is the point of passnumber by post?

• 
  Francis Wilcox (@Tel_Wilcox) reported 20 minutes ago

  @AskNationwide @VirginMoney another day WITHOUT access to my money😠 No explanation why account was closed+No way to get MY money+Refuse to tell me what happens next CUSTOMER FOR 4 DECADES😲 ONE MORE DAY WITH ZERO COMMUNICATION👎 Appalling service❎ Recomend ppl change🤔

• 
  Elizabeth Mistry (@ElizabethMistry) reported 21 minutes ago

  @Sureena4WNE Really good to see another branch of @AskNationwide in Wednesfield Hoping this one will also offer support for people (you don’t have to be a customer) with concerns about #Dementia