Nationwide status: access issues and outage reports

Problems in the last 24 hours in Cambourne, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cambourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Cambourne, England

Latest outage, problems and issue reports in Cambourne and nearby locations:

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 3 minutes ago from Oakington and Westwick, England

  Interest rate has gone up on our @AskNationwide mortgage, so of course our monthly payment has gone *down* £74 per month. Interest rates should go UP more often please! I think their software has a bug…

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 11 minutes ago from Cambridgeshire, England

  @RevdCharles @AskNationwide Good guess. No, I know what it is, and they do it every few years so that our end date doesn’t come early. Profits before principles. Or “computer error” as they call it!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Mollett (@CPFCmollett) reported 1 minute ago

  @AskNationwide I have recently started getting statements for an ISA account however I was under the impression that I closed down all accounts with yourselves a long time ago. Your AI assistant is asking me to log in to online banking to receive help but I don’t have it to do so

• 
  Darren Woods (@spinneywoods) reported 4 minutes ago

  @AskNationwide must say very unhelpful with a concern about my account not good customer service

• 
  Alyson Leitch (@Geordiesbird) reported 8 minutes ago

  @AskNationwide She is not on the internet ,as she is 80. This is the reason I had to help her, as I’ve always done when she needs a new cheque book. Today my time was wasted Brendon was very belligerent and would NOT listen to me!

• 
  Noah's nan 🩷 (@Noahjames_nan) reported 10 minutes ago

  @AskNationwide Thank you, I put the phone down on them as I was sure it was a scam but wanted to be sure!

• 
  Cakecrumbs (@Cakecrumbs49) reported 14 minutes ago

  @AskNationwide Any news on when the St. Neots branch will be opening again? I have walked into town twice, last week (I think) and today, it was shut both times for maintenance. Your branches website says it is open!

• 
  me (@notmewhome) reported 15 minutes ago

  So I'm trying to switch my bank from @AskNationwide to @firstdirect @firstdirecthelp whu am I being told I cant as nationwide aren't part of switch service? Is this correct and how do I go about this now as I switched to get the £175

• 
  sharlea’s ego told her to. (@perriepunchline) reported 16 minutes ago

  @AskNationwide Hi, I’m trying to make a BACS payment to someone new and it keeps saying there’s a technical problem.

• 
  Mark Sowton (@SowtonMark) reported 18 minutes ago

  @AskNationwide Having to come into branch to prove I am a human being, and then unable to report more than 1 fraud activity, even though there are 33. Couldn't report anything in app. Such a poor service, but I'm not surprised.

• 
  lisa (@lisa98715214) reported 18 minutes ago

  @AskNationwide 7 weeks down the line and still have not registered my 90 year old grandads power of attorney as nationwide know nothing about Scottish law. Will be going to financial ombudsman on 8th week.

• 
  Karl Dyer (@KarlDyer15) reported 22 minutes ago

  What the hell has happened @AskNationwide you used to be the best place to bank with good customer service, you’ve now just closed my ISA with no further deposits being allowed 🤯