Nationwide status: access issues and outage reports

Problems in the last 24 hours in Cambourne, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cambourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Cambourne, England

Latest outage, problems and issue reports in Cambourne and nearby locations:

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 33 seconds ago from Cambridgeshire, England

  @RevdCharles @AskNationwide Good guess. No, I know what it is, and they do it every few years so that our end date doesn’t come early. Profits before principles. Or “computer error” as they call it!

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 21 minutes ago from Oakington and Westwick, England

  Interest rate has gone up on our @AskNationwide mortgage, so of course our monthly payment has gone *down* £74 per month. Interest rates should go UP more often please! I think their software has a bug…

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Preye Ababaowei (@PAbabaowei) reported 3 minutes ago

  @AskNationwide but I had an outstanding stipend that was supposed to be paid but was never made aware to me, I don’t know if you can help check my account and send the last bank statements on the account please 🙏🏿 It’s very important so I can take the case to court so I can properly paid

• 
  Ryan Gerrard (@RyanLGerrard) reported 4 minutes ago

  @AskNationwide Why do you think it’s acceptable for your advisors to lie about correspondence they have in fact received from me? This has resulted in a non-thorough investigation by a very dismissive complaints handler, who has now closed the case. Shocking customer service.

• 
  Matty M (@wanna_be_dj) reported 6 minutes ago

  @AskNationwide just received a letter from you stating you’re removing my overdraft and you’re giving me 30 days to pay it off??? Shocking service from the ‘peoples’ bank. Never been over my over draft. Don’t live in my overdraft have 3k a month go in and you’re doing this. How can you even be allowed to do it. Time to move banks.

• 
  Christopher Freeman (@cmdfreeman) reported 10 minutes ago

  @AskNationwide Now the banking app is down. You need to come clean with people. This is totally unacceptable.

• 
  bells (@AnnaMercer17901) reported 12 minutes ago

  @AskNationwide great bank put £80 in my account with your card machine and taken it off me not great as a your online help was shocking

• 
  Mark Wilson #NAFOfellas 🇬🇧 🇺🇦 (@MarkWil66911411) reported 14 minutes ago

  @AskNationwide Yes I got it in the end but unfortunately seem to be having the same problem again this evening

• 
  JTB (@fimbisj) reported 15 minutes ago

  @AskNationwide why is your telephone number for customers 03457302011 such rubbish? What’s wrong with just answering the phone? Why does AI have to be involved? when using callback it rings twice and hangs up. Your branch staff are brilliant your telephone service is terrible

• 
  Shaun Toole (@garabaldired) reported 17 minutes ago

  @AskNationwide are there issues with being able to make payments right now. I've tried twice and it says "There has been a problem"

• 
  Neil Jeffares (@neiljeffares) reported 17 minutes ago

  @AskNationwide Just had the most frustrating experience with your chat system. Extremely slow. After 25 minutes explaining simple question you simply cut me off. All because you have a daft system requiring me to have a card reader to close my account with you

• 
  Nicole (@NicoleM94x) reported 20 minutes ago

  @AskNationwide @MarkWil66911411 I am also having issues