NatWest status: access issues and outage reports

Problems in the last 24 hours in Yate, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Yate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Yate, England

Latest outage, problems and issue reports in Yate and nearby locations:

• 
  ian duff (@ianduff4) reported 13 minutes ago from Bathford, England

  So I have started selling @BigIssueSWest for this month you can now find me by hmv opposite the natwest bank 9am to 2pm so please come and show your support I look forward to seeing you all again

• 
  Martin Rose (@MartinRose2) reported 20 minutes ago from Bristol, England

  @mouthwaite @HSBC_UK Years ago, banks prided themselves on great customer service, not any more. Now having customers at arms length is not enough and their focus is on their investors rather than the customer. I have been with NatWest since 1986 and have always felt valued.

• 
  Louise Ripley (@LouRipley) reported 22 minutes ago from Kingswood, England

  @Xero any issues with NatWest bank feed?? I’ve no refresh facility since Friday 15th….. Drop down option from manage account has vanished

• 
  James (C)ushion (@JamesCushion) reported 56 minutes ago from Bristol, England

  @NatWest_Help I'm trying to message you in the natwest app over some suspicious transactions, but the messaging isn't working

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason 🇺🇦 (@jasonericf) reported 3 minutes ago

  I still can't log in to the NatWest app despite it being three days and I can no longer log in on the website because I need to do a security check with the card reader. I know, 2022 and still using a card reader 😑 but both the card and reader have yet to arrive.

• 
  Caroline Brennan (@jigsawbrennan) reported 3 minutes ago

  @maitlis Thanks for sharing. Your bank should message you about payments, Natwest does. If someone calls, tell them you'll call back, then call your bank (number on your credit/debit cards) and speak to someone in the fraud team, customer services will put you through.

• 
  - (@AllPaulll) reported 5 minutes ago

  @NatWest_Help @decappeal I have tried DM ‘ ing you, opening a complaint etc. at this stage I would really just like access to my funds and to leave NatWest

• 
  Lisa Lacey (@lisalacey32) reported 14 minutes ago

  @NatWest_Help my daughter turned 18 in Jan and has been trying to access her CTF since! Online portal doesn’t work, on hold for 3 hours at a time nobody answers & branch won’t help! Please can someone help us out. This is unreal and the first experience I’ve had with NatWest!

• 
  Chris Wands (@MrChrisWands) reported 16 minutes ago

  @NatWest_Help Hi guys I'm having problems with Natwest Investments Online, and I can see from this site I'm far from the only one. Gave up after half an hour on the phone twice....your new portal's wasn't the best when I registered...no reply on the chat help function...1/2

• 
  Salsapitomnia (@Salsapitomnia) reported 17 minutes ago

  @SanchoPanzaMule @maitlis Agree, an on the ball, NatWest cashier realised my elderly mother was a dupe of scam. She thought she was in some Miss Marple adventure that required the use of her account to help out the authorities. Thank God it was picked up and police became involved. Forever grateful!!!

• 
  Simon Edwards (@Kaids12) reported 17 minutes ago

  @Gubbed__ Natwest closed me and my gf accounts! The UK are treating gamblers like money laundering criminals! If it’s not the horrendous practice’s from the bookies it’s also now the banks! Wtf is going on.

• 
  Mulier Fortis (@MulierFortis) reported 18 minutes ago

  @NatWest_Help Is there a problem with the Natwest phone app?

• 
  Matthew Lake (@Matthew_Lake182) reported 19 minutes ago

  @krakensupport @krakensupport Hi! Are you aware of any issues with 3D Secure payment when trying to buy crypto with Visa Debit cards? I've never had an issue before until today. The 3D Secure box pops up, it shows "NatWest" and then goes blank and I can't hit 'continue'.

• 
  Shazza G (@ShazzaG8) reported 21 minutes ago

  @NatWest_Help @MoneySavingExp @MartinSLewis Yes and I then had to wait a long time before being able to speak to the Fraud team and getting the payment released. I am mentioning it as I know a lot of other Natwest/RBS customers having this problem - of legitimate payments made to this specific savings account being blocked