NatWest status: access issues and outage reports

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Whitley Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Login (29%)
• Transactions (24%)
• Website (24%)
• Mobile App (17%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

• 
  Chris Higham (@rl_chris_higham) reported 55 minutes ago from Newcastle upon Tyne, England

  @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Douglas (@pdouglas) reported 44 seconds ago

  @santanderukhelp I've been trying to call for days and I can't get through. I'm seriously thinking that my only option is to close my account and open one with Barclays or NatWest as it's impossible to speak with you.

• 
  Jon B (@jonbrowsing) reported 2 minutes ago

  Reversed my decision to move over to @Chase_UK as my primary account and heading back to Natwest. The past couple of days have proved that @Chase just aren’t ready to have launched an online-only product in the UK. Customers are facing an awful experience.

• 
  K (@goodnamesgone_) reported 3 minutes ago

  @NatWest_Help 2/2 this is the answer and it was merely NatWest updating details on their end, but I obviously wanted to check. Cora advises me to check my details on online banking but I don’t have access yet. Would the confirmation only have been sent to my new email or should I be worried?

• 
  Ryan (@RyScholes) reported 8 minutes ago

  @DragonBetWales any update on the withdrawal issues for NatWest?

• 
  Sarah B (@xRaraJBx) reported 11 minutes ago

  @NatWest_Help Hi, can someone please advise me why NatWest online chat are telling me that my mortgage advisor hasn’t uploaded documents when she has sent me proof that she has. I’d also like to know if we will get the interest rate that we applied at? Poor service so far.

• 
  Bringer of Light & Magic (@markemberton) reported 11 minutes ago

  @edfcustomers It is a nightmare …. EDF advised me to make an Indemnity Claim as easiest way to claim back money owed which my bank have done but now won’t pay NatWest so will end up paying anyway !! Absolute **** show ….

• 
  Laura Walters (@LauraWa72395472) reported 14 minutes ago

  @natwest help anything to say please?

• 
  lisa (@dacheng96948902) reported 14 minutes ago

  NatWest chair says best way to help poorest is through benefits . Across-the-board tax cut would be blunt, very costly and give wealthy a boost, warns Howard Davies,

• 
  Benjamin McQueenie (@bmcqueenie1) reported 21 minutes ago

  @NatWest_Help I can’t seem to add my replacement debit card to Apple Pay, it keeps saying I have to contact card issuer. Card works fine in stores. Tried on the NatWest app and wallet app. Help!

• 
  Otto Osirian (@OttoOsirian) reported 21 minutes ago

  @santanderukhelp It is Ok I put the cash into my NatWest account instead, A bank with far superior customer service than santander