NatWest

Is NatWest down in Southampton, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Southampton, England 05/09/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Login (33%)

    Login (33%)

  2. Transactions (26%)

    Transactions (26%)

  3. Mobile App (21%)

    Mobile App (21%)

  4. Website (12%)

    Website (12%)

  5. Withdrawals (5%)

    Withdrawals (5%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • Mike4Eastleigh Mike Thornton (@Mike4Eastleigh) reported from Fair Oak, England

    @NatWestGroup Interesting that NatWest are using Lockdown statistics to justify closing Eastleigh branch and replying to customer queries with standard replies rather than actual answers

  • DavidAPutley David A Putley (@DavidAPutley) reported from Southampton, England

    Shocking service from #NatWest here in Southampton..no appreciation of LpA difficulty and denial of receipt of letters put through Branch letter box

  • markyh1973 Mark Hooper (@markyh1973) reported from Totton and Eling, England

    @NatWest_Help the app is down for me as well so it looks like it’s a NatWest issue?

  • Donna_DeeUK Donna Dee 🏳️‍⚧️🏳️‍🌈🇪🇺🇵🇸 (@Donna_DeeUK) reported from Southampton, England

    @NatWest_Help @NatWest I spoke to one of your guys on Facebook. Still no help.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • KMulla24 hot girl. (@KMulla24) reported

    Natwest customer service team will be my 13th reason omg. Never encountered such rude and useless members of a customer service team.

  • davebutter davebutter (@davebutter) reported from Roby, England

    Why are credit scores so differing on each site? My clear score looks like I could get a Range Rover and a mortgage. The one on my natwest looks like I’d struggle to get a studio catalog account

  • sianio Siân (@sianio) reported

    Sat in NatWest waiting to cash a cheque. There seems to be lots of staff milling around with iPads asking your name and asking to state your business. Then you’re asked to take a seat. I get it’s customer service but it all seems very fussy.

  • Jontys_Corner Jonty (@Jontys_Corner) reported

    @JessMcF1 @santanderukhelp That's....less than ideal. Never heard of those mentioned (apart from Santander) but never had issues like this from natwest, that was a switch because the previous was crap with a lost card too.

  • Cholmondley4 Cholmondley 47 (@Cholmondley4) reported

    @NatWest_Help my daughter is 13 and has a NatWest account with debit card but she can't set up Apple Pay as she gets an error "This card is not eligible for Apple Pay" so does she need to contact yourselves to sort this?

  • OceanReaLmm Maggie Elizabeth Saleh 🌊⚓️ (@OceanReaLmm) reported

    @Keir_Starmer @NatWestGroup Will #NatWest support me as a #loyalcustomer as a small business owner please - as they’ve done absolutely nothing to assist me since the beginning of the #Pandemicin2020 ?!

  • terrybhunter Terry Hunter (@terrybhunter) reported

    @DavidLo45174680 @NatWest_Help Honestly I think NatWest are quite good other than app issues I don’t have any problems with them

  • allenjennings Allen Jennings (@allenjennings) reported

    @GreenFlagUK Thanks for the quick reply. So if they took it out today with NatWest, and happened to need assistance while away in UK next week they could use the service?

  • CTM_878 Therese (@CTM_878) reported

    @LoveWilko Tried using a pink Revolut, Natwest and HSBC card within 4 mins. Stolen purse has a multi-coloured swirl pattern and gold zip. I reported the crime to the Met Police. If anyone working Friday evening has any info please contact the Metro Police or Crimestoppers.

  • oshunmaree Yeet (@oshunmaree) reported

    @HarryWy37501671 @LWB_33 I’m checking in five minutes cuz the NatWest app is down until 2:30