NatWest status: access issues and outage reports

Problems in the last 24 hours in Fair Oak, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Fair Oak, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Fair Oak, England

Latest outage, problems and issue reports in Fair Oak and nearby locations:

• 
  Donna Dee 🏳️‍⚧️🏳️‍🌈🇪🇺🇵🇸 (@Donna_DeeUK) reported 11 minutes ago from Southampton, England

  @NatWest_Help @NatWest I spoke to one of your guys on Facebook. Still no help.

• 
  David A Putley (@DavidAPutley) reported 36 minutes ago from Southampton, England

  Shocking service from #NatWest here in Southampton..no appreciation of LpA difficulty and denial of receipt of letters put through Branch letter box

• 
  Mike Thornton (@Mike4Eastleigh) reported 40 minutes ago from Fair Oak, England

  @NatWestGroup Interesting that NatWest are using Lockdown statistics to justify closing Eastleigh branch and replying to customer queries with standard replies rather than actual answers

• 
  Mark Hooper (@markyh1973) reported 50 minutes ago from Totton and Eling, England

  @NatWest_Help the app is down for me as well so it looks like it’s a NatWest issue?

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Hewson 🇬🇧 (@mhewson_MCH) reported 7 minutes ago

  Bit of a strange reaction to NatWest purchase of Evelyn Partners - make it make sense - 10% down?

• 
  Craig Duncan (@Fludded) reported 7 minutes ago

  @LBC Remember when @Nigel_Farage set up a website vowing to help any 'debanked' members of the public if they went to the site and handed over their details. NatWest paid him an undisclosed amount and he shut down the site quietly saying nothing.

• 
  Joshua Smith (@JoshuaSmit3538) reported 8 minutes ago

  @financialombuds I'm confused Why are investigators keep missing main point? Asking NatWest for card reader won't help because the app requests face recognition to update details in the app Please tell where will reader card fit in?

• 
  Jurgen Himself 😆 (@Jurgans_Army) reported 11 minutes ago

  @NatWest_Help NatWest couldn’t help their customers if they tried !! I left NatWest 19 years ago, seen an offer to bring my business back last month, reopened 3 accounts and guess what, same **** service I left with. Well unlucky… that’s a guaranteed half million you won’t get on your books!

• 
  Mick Holds the Line (@Mickandhismusic) reported 13 minutes ago

  @NatWest_Help Head Office need to investigate this flawed Access Issue and fire the lunatic who was responsible for it . Other banks don’t have this issue. This time wasting by NW is the worst call experience I have ever had. 0/10 NatWest- DO BETTER, RESPECT YOUR CUSTOMERS

• 
  Aparajithan N (@aparajithan) reported 14 minutes ago

  @kartik_kannan Impossible, not even news… but thats also the reason I sat through the entire Natwest final in 02 because I was leaving for the US right after that & was afraid that i may not get to see another game for a few years… though that didn’t happen… but glad i sat through that game.

• 
  Dark for the moment (@coachinghiper) reported 14 minutes ago

  @natwest approval in app for payment is crap trying to approve when I go back to website after approving in app website re loads so have to try again done this 3 time why can't you just approve via a text message code like other banks.

• 
  Richard Oliver (@rioliver) reported 16 minutes ago

  @NatWest_Help please can someone contact me as I have been unable to book a holiday with Jet2 due to “PSD2 SCA issue” the NatWest adviser suggests I have to speak to Jet 2 to resolve and I find it hard to believe that a major bank and a major holiday company cannot interoperate

• 
  Surinder (@SurinderRehal) reported 17 minutes ago

  @NatWest_Help i’ve now made three attempts to make a payment around £300. Each time I’m being asked to approve the transaction and when I go into my account there is nothing waiting to be approved. It really is a rubbish system with NatWest as I have no such issues with oth accts

• 
  UniteinNatWest (@UniteNatwest) reported 26 minutes ago

  @KatieW456938 Thanks for raising these points. We’ve checked and the revised FAQs were not shared with the Unite NatWest reps in advance of publication but Unite will raise these issues on Monday. A Unite FAQ set was issued this afternoon.