NatWest status: access issues and outage reports

Problems in the last 24 hours in Fair Oak, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Fair Oak, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Fair Oak, England

Latest outage, problems and issue reports in Fair Oak and nearby locations:

• 
  Mike Thornton (@Mike4Eastleigh) reported 14 minutes ago from Fair Oak, England

  @NatWestGroup Interesting that NatWest are using Lockdown statistics to justify closing Eastleigh branch and replying to customer queries with standard replies rather than actual answers

• 
  Donna Dee 🏳️‍⚧️🏳️‍🌈🇪🇺🇵🇸 (@Donna_DeeUK) reported 26 minutes ago from Southampton, England

  @NatWest_Help @NatWest I spoke to one of your guys on Facebook. Still no help.

• 
  Mark Hooper (@markyh1973) reported 57 minutes ago from Totton and Eling, England

  @NatWest_Help the app is down for me as well so it looks like it’s a NatWest issue?

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rhiannon Roberts (@rhiannongrace13) reported 16 seconds ago

  @NatWest_Help good morning - for some reason, my credit card has disappeared from my NatWest app. Is there an issue with mobile banking? Thanks

• 
  Matt Goodstadt PhD(FB) (@Statistuta) reported 5 minutes ago

  @NatWest_Help Hi NatWest. #Digidocs is down. Do you know when it will be working again?

• 
  Mike H From Surrey British none European (@Miketheoldgit) reported 5 minutes ago

  Do you try to pay cheques into NatWest. They give you a app on your phone to take a picture of the cheque but the app times out before the stupid thing takes a picture.Half the time their bank cheque machines dont work and no counter service?

• 
  Tanya Clubb (@Tans_TastyCakes) reported 5 minutes ago

  @Natwest NatWest Any ideas how My son can access his child trust fund? I have been on your page and there are hundreds of complaints regarding this and not being able to contact you. I have been on hold three times last week for over an hour and today for nearly two hours with

• 
  Kapil (@Kapil55891298) reported 6 minutes ago

  @NatWest_Help @NatWestGroup No it's really not good at all! I have sent a pm to natwest help

• 
  Chelsea (@justxchelseaa) reported 6 minutes ago

  @NatWest_Help I've just logged into my natwest app and my credit card has disappeared from it. Is this a glitch with the app or should I be worried???

• 
  Nick Hocking (@nickhocking) reported 7 minutes ago

  @NatWest_Help on hold again trying to get through to get info about my daughter’s CTF… 2hours on hold this time until the line went dead. Disgusting levels of customer service from NatWest.

• 
  Patrick (@KUkcirtaP) reported 9 minutes ago

  I used to think people saying not to trust banks were tin foil hat, conspiracy believing nuts. Turns out they were right. At any point your bank can block your access & not explain your rights to appeal, duration or who you can complain to. Natwest are disgusting.

• 
  Dave O (@DavidOc48786613) reported 9 minutes ago

  @NatWest_Help Is natwest website down?

• 
  Colin H (@Colin_H1972) reported 10 minutes ago

  @NatWest_Help Initially was a comment that I couldn’t register because your “feature” thinks my face isn’t good enough quality. FaceID that I use daily to unlock device and works to login to apps including the Natwest mobile banking app. Your biometric feature is unable to do its primary job