Is NatWest down in Redditch, Worcestershire, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Redditch, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Mobile App (48%)
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Login (26%)
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Website (13%)
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Transactions (10%)
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Transfer (3%)
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Withdrawals (1%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent NatWest outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Mobile App | |
| Birmingham |
Mobile App | |
| Redditch |
Transactions | |
| Solihull |
Transactions | |
| Birmingham |
Login | |
| Birmingham |
Website |
Community Discussion
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NatWest Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Ian Nelson
(@IanNelson) reported
from
Inkberrow, England
@markloydall @MartinSLewis Natwest have always been on my worst 2 banks list going back 33 years when I opened an account at Uni and problems thereafter.
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Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.
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JesusJM
(@hardhouse6) reported
from
Birmingham, England
I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support
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criv music
(@j_criv) reported
from
Worcestershire, England
@NatWest_Help @NatWestGroup @NatWestBusiness let someone open accounts&credit cards in my names but not my address or phone number.I never saw any correspondence for these yet NatWest now say there’s no suspect of fraud! #abysmal bank& crooks.They don’t care at all about customer
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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ben
(@BC1877) reported
- tried logging into mobile app. Locked out - try logging onto website. Still locked out. - told to contact NatWest to reset log in. - contact NatWest - told I need to log into my account to reset account. - can’t log into account as i need to reset it. ???? @NatWest_Help ?
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Simon Pateman 𓅪
(@PatemanSimon) reported
@bea_johanssen @ForeverScept Problem is as having experienced it with NatWest you don’t know and have no right of appeal or proving anything - and I was sending money to my son .. and there’s worse stories than that
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wyleu
(@wyleu) reported
@ta_mills "We know Tommy Robinson once had an account with NatWest & HSBC." More likely Coutts. Now that would be an interesting customer list to see who mixed with who.
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Jimmy Stewart 🏴 🇪🇺
(@JimmyS1875) reported
@lanpark98 @dennypark65 RBS is owned by NatWest. We don't own our banks anymore. It's been a long process of stealthily shutting Scotland down.
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james
(@james9435270259) reported
@MartinSLewis Regular saver natwest on your website says £53 interest in year one, but doesn't show what happens in the following years after reaching max savings it £240 in interest a year, you should highlight because the other banks will stop doing the yearly thing to match this
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R.J.
(@RobLancaster72) reported
@jomickane File a formal complaint to NatWest if that doesn't work after about eight weeks then contact the Financial Ombudsman Service.
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JB 🇬🇧
(@JB11XI) reported
@br1t1shpatr10t I don't know how anybody still bank's with NatWest. They closed my account down in 2020 and the man on the phone say "you're spending and sending too much money" insisted I needed a business account to move my own personal money.
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Mo2
(@ImaginaryCard) reported
@NatWest_Help @StarlingBank natwest tell me to speak to starling, starling tell me to speak to natwest. I'm a starling customer and the natwest machine didn't give me my money but it came out of my account. Who's going to help solve this??
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Matthew Ineson
(@InesonMatthew) reported
My reply 'Rachel. I need to use the car charger! How do i get home?! It has now been 3 1/2 hours. Get a few bits and set off down the motorway with the bag?! You will not tell me what 'policy' , effectively my card is still blocked due to your 'policy', u deny me access to my own money. Esoecially disgusting is that one of the people i spoke to at natwest when asked if i was an old lady or someone in a wheelchair was told that natwest would do nothing for them either. That is appalling. And the promised call back from a manager Hasnt happened of course.'
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Matthew Ineson
(@InesonMatthew) reported
@NatWest_Help Natwest please respond to this! Just sent this to Natwest... I need some urgent help. Earlier today you did one of those transaction check texts to which i replied Y. It was for a sandwich from Gregga I later tried to use my card to charge my car at marks and spencer. It was declined several times. I telephoned natwest and was told the card would work. I went in marks and spencer and again my card was declined several times. I have apoken to 5 people at natwest. Have been told several times the card would work but it wouldnt. I was then told by natwest staff it was nothing i had done and there was nothing suspicious on my account. It was a 'bank policy' but they could/would not tell me what policy. So i have done nothing wrong, my card allegedly isnt blocked but m@s took my food off me and i am now sat in the car park unable to charge my car or get home. I have been asked if there is a Tesco near. I have no idea. You want me to walk down the motorway?!!! I am now stranded. I asked the natwest staff if i was a little old lady or disabled person would they leave me stranded? I was told yes. Please advise what i do!!!!! This was the reply... 5:39 pm Hi Matthew. I appreciate it’s not ideal to be faced with this, especially when needing to charge your car to get home, so I do completely understand your frustration. Just to be honest with you, if a payment has been declined due to bank policy, there wouldn’t be anything we can do to override this sadly. The Bank has mechanisms in place to protect you from transactions that may have been classified as high risk. Due to the quantity and pace of transactions that are made on a daily basis, Bank Policies are constantly needing to adjust due to Industry trends. And as a result, transactions that were previously approved now may be declined. We are unable to provide specific details of the policy itself, nor can we say if this will always be the case. The Bank has these policies in place purely to keep yourself and your money safe and secure. Would you have access to another card you could use to make the payment from in the meantime? ~Emma I replied 5:55 pm No. Its the only card i have. Im stranded No reply from natwest 6:07 pm What kind of company is this?! 6:17 pm I am stranded because of natwest. Please do not ignore me 6:19 pm ? Still no reply and funnily enough no promised call back from anyone at natwest. This is appalling