NatWest

Is NatWest down in Lewes, East Sussex, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lewes, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Lewes, East Sussex, England 12/10/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

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NatWest Issues Reports Near Lewes, England

Latest outage, problems and issue reports in Lewes and nearby locations:

  • lure_toby TobyLure (@lure_toby) reported from Hailsham, England

    @georgiatagg97 @NatWest_Help Ha....my sons spent nearly 6 hours on lunch breaks trying to talk to somebody about transferring his child fund to his bank account, ive been with Natwest as an adult for 25Years never had a problem but this is totally ridiculous, they have hung up on him twice too.

  • buzyizzy21 Cheryl #JohnsonOut 💙 (@buzyizzy21) reported from Uckfield, England

    Has NatWest app crashed? I keep getting connection issues and can't get to speak to anyone on Customer Services. Blooming nightmare, no money in the middle of Tesco, had to run home and sort it out on their website, then run back and collect shopping. FML

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • SurinderRehal Surinder (@SurinderRehal) reported

    @NatWest inaction again for 3rd time this week. Blaming Sainsbury’s customers. It’s becoming a joke and they are becoming worse by the day. Just need to employ more staff and would sort a lot of their issues out.

  • AcgbPetrus Álvaro Pétrus (@AcgbPetrus) reported

    @NatWest_Help I've been trying to contact the bank for a few days now. Ever since they changed my credit card from Sainsbury's to Natwest, it's been a horrible experience. I can't get help by any means, whether by phone, here on Twitter, or through the bank's chat, all of which are terrible.

  • KiaRoussos Kia Roussos (@KiaRoussos) reported

    @NatWest_Help I’m really frustrated with the service provided from NatWest. I raised a dispute months ago and have felt ignored and unsupported. I’ve had to chase NatWest many times for an update and still haven’t received a resolution. This is not acceptable from my bank.

  • tjer222 me (@tjer222) reported

    @Peter_Bennet @NatWest_Help Just spoke to NatWest again. Despite assurances yesterday on the phone the issue was solved, nothing had been done. It was admitted that NatWest know there are issues with some records transferred but they seem to be waiting for contact to be made from customers.

  • tjer222 me (@tjer222) reported

    @KrYpt923317 @NatWest_Help I managed to speak to #natwest credit card support today (took 1/2hour on hold) Told that my credit card account wouldn’t have been transferred as I’d not phoned to request it transferred (????). It will be 24 hours and my account should be visible. I hope so

  • tjer222 me (@tjer222) reported

    @caaaperks @NatWest_Help I managed to speak to #natwest credit card support today (took 1/2hour on hold) Told that my credit card account wouldn’t have been transferred automatically as I’d not phoned to request it transferred (????). It will be 24 hours and my account should be visible. I hope so

  • Sainsburys_Bank Sainsbury's Bank (@Sainsburys_Bank) reported

    @bondyboo21 Hi Greg, credit card accounts have now moved to NatWest if you have any queries or need support please contact NatWest. Daniel

  • afranknicholson Frank Nicholson (@afranknicholson) reported

    @MabelYorkshire That’s awful…what do you do? Scan and deposit electronically….? I haven’t had a cheque book since I got fed up with and switched from NatWest to Santander!

  • Nanaserge1979 Serge Alain Nana (@Nanaserge1979) reported from City of Leicester, England

    @NatWest_Help hello NatWest. Was sent some cash this morning. 4 hours later still hasn't reached my account. Can someone support please? Thanks

  • tjer222 me (@tjer222) reported

    @NatWest_Help yesterday I was told via phone that I would be able to manage my Sainsbury’s credit card via the NatWest app. But that’s not the case. This is utterly unacceptable. I’m not the only customer complaining that the smooth transfer has been anything but. @TheFCA @FT