NatWest

Is NatWest down in Hailsham, East Sussex, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hailsham, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Hailsham, East Sussex, England 05/10/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Login (33%)

    Login (33%)

  2. Transactions (26%)

    Transactions (26%)

  3. Mobile App (21%)

    Mobile App (21%)

  4. Website (12%)

    Website (12%)

  5. Withdrawals (5%)

    Withdrawals (5%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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NatWest Issues Reports Near Hailsham, England

Latest outage, problems and issue reports in Hailsham and nearby locations:

  • buzyizzy21 Cheryl #JohnsonOut 💙 (@buzyizzy21) reported from Uckfield, England

    Has NatWest app crashed? I keep getting connection issues and can't get to speak to anyone on Customer Services. Blooming nightmare, no money in the middle of Tesco, had to run home and sort it out on their website, then run back and collect shopping. FML

  • lure_toby TobyLure (@lure_toby) reported from Hailsham, England

    @georgiatagg97 @NatWest_Help Ha....my sons spent nearly 6 hours on lunch breaks trying to talk to somebody about transferring his child fund to his bank account, ive been with Natwest as an adult for 25Years never had a problem but this is totally ridiculous, they have hung up on him twice too.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • lisalacey32 Lisa Lacey (@lisalacey32) reported

    @NatWest_Help my daughter turned 18 in Jan and has been trying to access her CTF since! Online portal doesn’t work, on hold for 3 hours at a time nobody answers & branch won’t help! Please can someone help us out. This is unreal and the first experience I’ve had with NatWest!

  • SeaneenMclaugh6 Seaneen Mclaughlan (@SeaneenMclaugh6) reported

    @RBS_Help please please please can someone help as I'm at the end of my tether! My daughter's child trust fund matured 26th feb 2022 & I've spent hours on the phone to natwest 03453002585 in a queue (don't know where) until giving in & hanging up.

  • fantabulouskt Katie (@fantabulouskt) reported

    @aomyuu @Ticketmaster @TicketmasterCS Thought it was just me. Got right up to putting my card details in clicked buy now. Authenticated the payment in my natwest up then Tickmaster had an unexpected error!!!! Tickets lost and no longer in my basket! #fuming

  • frayko Anthony Jacques (@frayko) reported

    @OmazeUK Hi Omaze. I signed up and paid £10 on Sunday for the Lake District House. Looked on my NatWest and it’s come out. Checked my email and nothing there - done rest password and nothing. I think something has gone wrong. Can you help me?

  • TheEmperorSagar Emperor Sagar V Chauhan I (@TheEmperorSagar) reported

    Won my complaint against NatWest, and confirmed Fraudulent access to my accounts.

  • littlel26787685 littlelegs (@littlel26787685) reported

    @fagin_mr @NatWest Banking issues goona get worse

  • MrChrisWands Chris Wands (@MrChrisWands) reported

    @NatWest_Help Hi guys I'm having problems with Natwest Investments Online, and I can see from this site I'm far from the only one. Gave up after half an hour on the phone twice....your new portal's wasn't the best when I registered...no reply on the chat help function...1/2

  • BirnieLinzi Elsie Bee (@BirnieLinzi) reported

    @superteadrinker I feel your pain. I spent 10 hours over the space of two days going through same issue to 23 different members of NatWest staff. Seems like after 25 mins they automatically cut off & you never get same person again. Ended up explaining problem 23 times. Infuriating.

  • Jamboreeee51 Jamboreeee (@Jamboreeee51) reported

    @NatWest_Help My son has been trying for 3 days now to get in touch re his NatWest Online Investment. The online portal does not work and he’s been on hold on the phone for hours each day. This is really poor customer service and extremely frustrating.

  • ShazzaG8 Shazza G (@ShazzaG8) reported

    @NatWest_Help @MoneySavingExp @MartinSLewis Yes and I then had to wait a long time before being able to speak to the Fraud team and getting the payment released. I am mentioning it as I know a lot of other Natwest/RBS customers having this problem - of legitimate payments made to this specific savings account being blocked