NatWest down? Current status and problems in Hailsham, East Sussex, England

Problems in the last 24 hours in Hailsham, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hailsham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Login (30%)
• Website (28%)
• Transactions (21%)
• Mobile App (15%)
• Transfer (4%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Hailsham, England

Latest outage, problems and issue reports in Hailsham and nearby locations:

• 
  TobyLure (@lure_toby) reported 52 minutes ago from Hailsham, England

  @georgiatagg97 @NatWest_Help Ha....my sons spent nearly 6 hours on lunch breaks trying to talk to somebody about transferring his child fund to his bank account, ive been with Natwest as an adult for 25Years never had a problem but this is totally ridiculous, they have hung up on him twice too.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark (@OliShtzu2020) reported 58 seconds ago

  @BBCNews They just got done for allowing a customer to launder millions through his NatWest accounts…why didn’t she just burn them she’s just as guilty as the bank for keeping them at home

• 
  Stewart Willett (@Wiiiiiiillll) reported 3 minutes ago

  @NatWest_Help Thanks. We’ve tried that and have been on the phone to them this morning. Still waiting for a call back from the person who made the decision as to why and what can NatWest do to resolve the issue.

• 
  Ashley Adele Fraser (@AshleyAFraser) reported 6 minutes ago

  @MartinSLewis @MoneySavingExp I have a Manager Suspense Credit on my NatWest Account. NatWest said it was from HCSTC but they cannot tell me where it’s came from. Can you help? What does this mean?

• 
  WilJoPa (@willowpuff) reported 11 minutes ago

  I haven’t received a text from Natwest saying I’ve entered my overdraft. I’m convinced the app is broken and quite frankly, I’m too scared to check.

• 
  Abbie (@Abbie_thfc) reported 13 minutes ago

  This is not the first we have had problems with #natwest and it isn't good enough! [4]

• 
  D3M∅LA (@d3mology) reported 15 minutes ago

  And yes tomorrow I'll call again (after all, what choice do I have?). I'm pissed. And when things calm down I'll definitely be looking to move my accounts away from NatWest. There must be a bank out there without a diabolically inept customer service. Fingers crossed. Now to bed.

• 
  Kate Larsen 李可婷 (@katieAL) reported 20 minutes ago

  @SchmidEvelyne @TaraVanHo @santanderuk And this is how less ethical companies get so many customers; they’re the only ones who will offer basic services sometimes (ask me why I’m still with terrible NatWest…sigh..).

• 
  D3M∅LA (@d3mology) reported 22 minutes ago

  The NatWest saga contd: so @NatWest_Help tried to help, asked me to retry the transaction, that failed and referred me back to the fraud team. Fifth call, the call drops. Sixth call, looked promising, the guy says 'hold on, let me bring up your case' ... zzzz ... zzz 1/

• 
  D3M∅LA (@d3mology) reported 25 minutes ago

  The Natwest saga continues. This is the shambolic help I've received tonight from @NatWestGroup. I have now had four calls with the fraud team who after passing me around for over an hour and a half tell me they have closed the case because they‘ve done all they can. 1/

• 
  Rachel Wilson (@RachelGibbs2009) reported 26 minutes ago

  Natwest have no clue how to deal with scammers, card cloned 3 days ago and they are still making transactions! Your service is appalling! @NatWest_Help