NatWest

Is NatWest down in Hailsham, East Sussex, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hailsham, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Hailsham, East Sussex, England 12/18/2025 00:50

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

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NatWest Issues Reports Near Hailsham, England

Latest outage, problems and issue reports in Hailsham and nearby locations:

  • buzyizzy21 Cheryl #JohnsonOut 💙 (@buzyizzy21) reported from Uckfield, England

    Has NatWest app crashed? I keep getting connection issues and can't get to speak to anyone on Customer Services. Blooming nightmare, no money in the middle of Tesco, had to run home and sort it out on their website, then run back and collect shopping. FML

  • lure_toby TobyLure (@lure_toby) reported from Hailsham, England

    @georgiatagg97 @NatWest_Help Ha....my sons spent nearly 6 hours on lunch breaks trying to talk to somebody about transferring his child fund to his bank account, ive been with Natwest as an adult for 25Years never had a problem but this is totally ridiculous, they have hung up on him twice too.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • meandbee2 me and bee (@meandbee2) reported

    @treezbee @NatWest_Help @TravelCTM_UK I am having the same problem. They are more bothered about payments than getting citizens back to the UK it seems as I have no other bank apart from Natwest and because they don't comply with psd2 I can't get my booking confirmed.

  • MEdmondsLondon MEdmondsLondon (@MEdmondsLondon) reported

    @NatWest_Help I’ve been scammed by NatWest! Just spent an hour and a half waiting for fraud team to unblock a legitimate transaction. Shocking service - what’s the excuse?

  • defmist fel loves uzui (@defmist) reported

    i swear i always have problems with natwest

  • kateweb Kate W (@kateweb) reported

    > speak to someone else, who insists on taking me through security and asking for information about the issue, before telling me to "Search NatWest complaints" through Google. Awful, infuriating service, again. Have spent over an hour on the phone, now more time on the complaint.

  • Sparkles_Debz Debbie (@Sparkles_Debz) reported

    @NatWest_Help is 2 months for a disputed credit card transaction usual service levels for NatWest?

  • bhartivpatel BhartiPatel (@bhartivpatel) reported

    @stwater I would like to thank Dawn Robinson on Customer Services who assisted me on 30 Dec in helping a vulnerable customer when he came into the Natwest Bank Melton Rd to pay his bill. He forget his pin so was unable to pay using bank services. Bill paid and DD set up.

  • lucindarosey Lucy 🌸 (@lucindarosey) reported

    @V8Blaze @NatWest_Help I didn’t unfortunately, it’s been a week now. I rang natwest, they couldn’t help over the phone, went into the branch and was told to ring them?!The advice over the phone was to remove the feature but it doesn’t allow you until you have used it which I’m unable to do!!!

  • CritchD85 Critch (@CritchD85) reported

    @NatWest_Help @sophb66 @MetroBank_Help I’m only speaking for myself here, but I’ve been told by the pepper operations team that Metrobank customers bought by NatWest will not be able to access the manage my mortgage portal at all. Unless/until we make a material change to the terms so that we gain a “NatWest mortgage”

  • noman_tee Noman Mohammad Tee (@noman_tee) reported

    How r v supposed 2 do biz wen simple transfer takes a month! Extremely frustrating. Who shud bear losses 4 late payment? Ur intermediary bank issues r UR issues not MINE!! Complete my transfer or Return the MONEY Immediately. Never using #Natwest for international transfer AGAIN!

  • HimalayaMiss MissHimalaya (@HimalayaMiss) reported

    NatWest then told me I needed to complete another form. They then rejected my ID which was my passport. They had had this for 9 months. I uploaded another copy. They then had a problem with my proof of address which they'd also had for 9 months. I uploaded this again also.