NatWest

Is NatWest down in Hailsham, East Sussex, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hailsham, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Hailsham, East Sussex, England 01/17/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (41%)

    Website (41%)

  2. Login (26%)

    Login (26%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (15%)

    Mobile App (15%)

Community Discussion

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NatWest Issues Reports Near Hailsham, England

Latest outage, problems and issue reports in Hailsham and nearby locations:

  • lure_toby TobyLure (@lure_toby) reported from Hailsham, England

    @georgiatagg97 @NatWest_Help Ha....my sons spent nearly 6 hours on lunch breaks trying to talk to somebody about transferring his child fund to his bank account, ive been with Natwest as an adult for 25Years never had a problem but this is totally ridiculous, they have hung up on him twice too.

  • buzyizzy21 Cheryl #JohnsonOut 💙 (@buzyizzy21) reported from Uckfield, England

    Has NatWest app crashed? I keep getting connection issues and can't get to speak to anyone on Customer Services. Blooming nightmare, no money in the middle of Tesco, had to run home and sort it out on their website, then run back and collect shopping. FML

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • scottwheelz Wheelz (@scottwheelz) reported

    @StandfieldKen Hey Ken, was wondering if I can lean on the community to help with depositing fiat to exchanges in the UK. For me, so far, Natwest bank has stopped payments to Binance, Coinbase, and Gemini. Frustrating as I'm trying to buy.

  • nachvid NachV (@nachvid) reported from Rushden, England

    @BarclaysUKHelp @NatWest_Help I made payment at 11:43 and it’s still not reached my NatWest account - can someone please assist me as it’s a large sum of money & this delay shouldn’t be occurring if the FPS is working fine

  • kirstyannkay Kirstworldproblems (@kirstyannkay) reported

    @chimenesuleyman I remember when I lived in Poland and tried to do some UK banking, the person on the phone from NatWest just replying to everything I said with "if you just pop down to your local branch..." for literally an hour.

  • nachvid NachV (@nachvid) reported from Rushden, England

    @NatWest_Help are there any issues today with receiving faster payments ? I sent an FP this morning from @Barclays earlier today and it hasn’t been credited to my NatWest account

  • jonathanflowers Jonathan Flowers (@jonathanflowers) reported

    @blangry @pubstrat Very explicitly in work I was doing in NatWest in 1998. We were devising “customer corridors” (user journeys) and digging deeply into customer (user) “needs and frustrations” then. It was really ground breaking but ended by the RBS takeover.

  • KimElizabethF Kim Fletcher (@KimElizabethF) reported

    @TSB of just done it though my NatWest or Barclays account. Terrible customer service this evening, the lady might of well said to me just move your payments over to another bank! After this rant of a tweet i am moving all of my payments over to my NatWest account and then 6/8

  • DaveTBLB Dave Thompson (@DaveTBLB) reported

    @LayahHeilpern @NatWest_Help Next tgey decide that they would prefer you to shop at Tescos and block payments to Sainsburys. If I want to withdraw my money and burn it, I can. It is reasonable for them to request you sign a waiver to remove liability from Natwest, nothing more. They exist because of my money

  • DanWelshman Welshman_Dan (@DanWelshman) reported

    @Paul_STL I don't understand it either... I NEVER get paper statements anymore, and to get them printed off from Halifax/Natwest who i bank with, you have to go down to the store as the address isn't on the online version i print! Pain in the arse when i bought my house...

  • mel_rowley mel rowley (@mel_rowley) reported

    I have been trying all day on hold for 40 minutes at a time to get through to NatWest Commercial Cards. Whatever happened to customer service. Oh yes it’s because of COVID!!!! #complainttoNatwestmastercard

  • BarristerNF Neil Fawcett (@BarristerNF) reported

    @FilmPhilDoc @TSB It's a pain. I spent about 15 years with NatWest. They managed to lose piles of cheques deposited with them on two separate occasions. Customer service terrible. A huge monolithic unresponsive slow bank. Have used Starling for business now for years- amazing.