NatWest status: access issues and outage reports

Problems in the last 24 hours in Leicester, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leicester, England

The most recent NatWest outage reports came from the following cities: Leicester.

City	Problem Type	Report Time
Leicester	Mobile App	19 days ago
Leicester	Transactions	27 days ago
Barlestone	Transactions	5 months ago
Leicester	Transactions	6 months ago
Leicester	Mobile App	1 year ago
Leicester	Mobile App	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

• 
  Serge Alain Nana (@Nanaserge1979) reported 33 minutes ago from City of Leicester, England

  @NatWest_Help hello NatWest. Was sent some cash this morning. 4 hours later still hasn't reached my account. Can someone support please? Thanks

• 
  David Richards (@gadgetbluetab) reported 55 minutes ago from Leicestershire, England

  @emhhomes @emhhomesChris For 2yrs now my NatWest Home Insurance trying to contact yourselves about the damp coming from one of your property (70 Mount Rd Leicester LE5), into ours kitchen. I feed up of the none response to deal with problems. So I'm going to let everyone know !

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gabriel Sutton (@GabSutton) reported 3 minutes ago

  @WestStandWindy @MightyMillers20 He doesn’t need to do an awful lot though. Can probably transfer the operating budget into club accounts from the NatWest app on his phone from his yacht. Steve will know how to buy a player and run the football side. Head coach arriving tomorrow. He’ll have a managing director (Paul Douglas?) handling the non-football side. Facetiously, you’d say of all the things Tony Stewart has got wrong in recent years, having a holiday in May is probably the one thing he’s got right!

• 
  Judith Cossins (@CossinsJudith) reported 3 minutes ago

  @NatWest_Help And now, 1.5 months later, he STILL can't access her bank account!!! NatWest staff entered his phone number incorrectly. So he can't receive a code to log on. He's asked them several times to change it. They say they'll change it. They haven't mayo do that very hard task 😡😡😡😡

• 
  Paul mear (@spottywolf) reported 7 minutes ago from Ludlow, England

  @MartinSLewis Mortgage question - my fixed rate is up end of June with NatWest 🥲 Got 7 years left. Fix or tracker ?

• 
  jeremyhead (@jeremyhead) reported 7 minutes ago

  I did exactly that with NatWest and got an apology and compensation. (Think it was £100) Clearly an issue with training that needs highlighting.

• 
  ~ w (@waqvar) reported 10 minutes ago

  Marsh road is officially dead man wtf dyu mean they closed the natwest now what is even the point anymore

• 
  Bjorn Again (@NewBjornTab) reported 15 minutes ago

  NatWest - your support for elderly people is so bad! You have very little empathy for relatives & you just don’t listen to those trying to help & resolve a problem. Call after call is the same! It’s like talking to a brick wall!

• 
  PAUL GODWIN (@godders2304) reported 17 minutes ago

  @NatWest_Help Ok but doesn’t really help me. I needed cash to pay the barber! 💈 wasted trip. It’s the lack of communication from NatWest that’s even more annoying. An hour on the phone and even the customer care guy, doing his best and really good guy, couldn’t tell me what was up

• 
  Smegton of the Kettle Isles (@Kettle_of_Smeg) reported 18 minutes ago

  @NatWest_Help And what would be the point of that? If you know anything about the web banking interface that NatWest customers have to interact with, you'd be able to very quickly discern that me sending you a load of personal details is a complete & utter waste of time. You'll probably instruct me to visit a help page or ask Cora, or some other inane convolution of pointless steps, or worse, enter the 7th circle of hell that is your automated telephone system. But at no point will I actually be able to speak to anyone who knows the first thing about the tools NatWest inflicts upon its customers, nor who has the slightest hope in hell of actually fixing it. This is most likely the result of the people you (& ultimately we, the customers), pay eye-watering amounts of "Consultancy fees" to, never themselves having had to use the systems they implement & which are likely coded by a team of crack slaves in an Utter Pradesh sweat-shop. So I don't, under any known usense of the terms, expect a satisfactory resolution, but I did get to air my grievance.

• 
  Jumpers For Goalposts (@Anthony86619842) reported 27 minutes ago

  @NatWest_Help 35 years as a NatWest personal and business customer and zero understanding of my business or the support you’d expect from your bank. Utterly aghast…..

• 
  NatWest (@NatWest_Help) reported 29 minutes ago

  @SpensGraem11427 Okay Graeme - if you're not a customer with NatWest, I'm afraid we'd have to direct you back to Northern Assist for further support with this! Please try getting in touch with them via phone and they'll hopefully be able to help. - Rachel