NatWest status: access issues and outage reports

Problems in the last 24 hours in Jarrow, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Jarrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Jarrow, England

Latest outage, problems and issue reports in Jarrow and nearby locations:

• 
  emma (@ema_neale) reported 3 minutes ago from Sunderland, England

  Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

• 
  clareknowles (@clareknowles1) reported 4 minutes ago from Sunderland, England

  @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

• 
  jamie shield (@jshield1988) reported 8 minutes ago from Wallsend, England

  @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

• 
  Philip Murphy (@PhilipMur3) reported 18 minutes ago from Mitford, England

  The Natwest technical problems today I think is the reason why we still need to keep branches open just in case of emergency such as the one in Washington Galleries, it's stupid that you closed that one as well as branches across the country @NatWest_Help

• 
  Chris Higham (@rl_chris_higham) reported 32 minutes ago from Newcastle upon Tyne, England

  @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris (@ChrisXrp2) reported 4 minutes ago

  @CleansedTweets Natwest have never given me problems

• 
  Mick Holds the Line (@Mickandhismusic) reported 4 minutes ago

  @NatWest_Help Head Office need to investigate this flawed Access Issue and fire the lunatic who was responsible for it . Other banks don’t have this issue. This time wasting by NW is the worst call experience I have ever had. 0/10 NatWest- DO BETTER, RESPECT YOUR CUSTOMERS

• 
  WGCitizens (@WGCitizens) reported 7 minutes ago

  My reward for years of customer loyalty to NatWest bank? Their pockets stuffed with profit and the high street branches closed, including WGC. Customer service? Nah, just shareholder fixation…and a failure to support those who’ve supported their company.

• 
  Ian Darbyshire (@Ian_darbyshire) reported 9 minutes ago

  @stevemiddi1 @ArturNadol7566 @LloydsBank I have the internal Natwest interest forecasts and they were all going down at that time.

• 
  Ethan (@ethanms10) reported 9 minutes ago

  @NatWest_Help hey folks! My sister banks with you still - she’s just found a car that my dad will buy for her. She needs to transfer £7k from her account to him also a NatWest customer. How can she temporarily up her limits?

• 
  Apurv Nagpal (@apurvnagpal) reported 12 minutes ago

  @NatWest_Help Hello NatWest For the Nth time - If you see what you think are fraudulent transactions on a customer's credit card - at best put a temp block, which the customer can solve via the app or via SMS / Whatsapp This is crucial, esp when the customer is abroad or busy with their life and doesn't want to spend 20 minutes on a call with customer service Why do you insist on this outdated 'call us' philosophy - without care to what your consumer is doing or wants ? How can you even just block, based on an algorithm, without providing a digital confirmation option (Email / phone / app) ? This is literally the tenth or fifteenth time this has happened in the last few years. Please can you fix this ?

• 
  Götz von Berlichingen #FBPE (@georgebernhard) reported 15 minutes ago

  @MartinRemains @Steven_Swinford Yeah, but if the self-proclaimed media elite stopped ****-stirring they might have to go and do some journalism. Like finding out whether certain hedge funds had inside information when they shorted Natwest, or what happened to the various bribes, or....

• 
  Gen Kofi🇬🇧 🇬🇭 (@Ko_fi_Ob) reported 16 minutes ago

  @Lifeofdavie_ Most banks are shutting down due to 90% automation of processes. I have an account with NatWest, the branch in my town has only 2 staff: One teller/customer advisor and Branch Manager/Lead. Machine to deposit coins, cash in, pin resets, cheques scanners, digitised processes!

• 
  Tez Donegan (@wvrlfc_tez) reported 23 minutes ago

  @NatWest_Help hello I was wondering if you could help I wanted to cancel a switch into NatWest I’ve had a reply on Cora but the history isn’t loading so I don’t know what was said

• 
  Chris (@Sparky2504) reported 24 minutes ago

  @AskNationwide This is exactly why I’ve now taken my 3 accounts to NatWest. Nationwide are so behind with the times with their procedures & systems. NatWest can usually fix everything online without having to call them. People don’t have time to call companies & wait on hold for ages anymore!