NatWest status: access issues and outage reports

Problems in the last 24 hours in Jarrow, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Jarrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Jarrow, England

Latest outage, problems and issue reports in Jarrow and nearby locations:

• 
  clareknowles (@clareknowles1) reported 22 minutes ago from Sunderland, England

  @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

• 
  Philip Murphy (@PhilipMur3) reported 26 minutes ago from Mitford, England

  The Natwest technical problems today I think is the reason why we still need to keep branches open just in case of emergency such as the one in Washington Galleries, it's stupid that you closed that one as well as branches across the country @NatWest_Help

• 
  jamie shield (@jshield1988) reported 41 minutes ago from Wallsend, England

  @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

• 
  Chris Higham (@rl_chris_higham) reported 45 minutes ago from Newcastle upon Tyne, England

  @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

• 
  emma (@ema_neale) reported 48 minutes ago from Sunderland, England

  Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vicky Thomo (@Vicky_T09) reported 1 minute ago

  @NatWest_Help is there issues with payments? A payment has left mine and my partner’s joint account via standing order but still hasn’t reached his NatWest account??

• 
  Apurv Nagpal (@apurvnagpal) reported 6 minutes ago

  @NatWest_Help Hello NatWest For the Nth time - If you see what you think are fraudulent transactions on a customer's credit card - at best put a temp block, which the customer can solve via the app or via SMS / Whatsapp This is crucial, esp when the customer is abroad or busy with their life and doesn't want to spend 20 minutes on a call with customer service Why do you insist on this outdated 'call us' philosophy - without care to what your consumer is doing or wants ? How can you even just block, based on an algorithm, without providing a digital confirmation option (Email / phone / app) ? This is literally the tenth or fifteenth time this has happened in the last few years. Please can you fix this ?

• 
  Julia Pring (@jpring44) reported 7 minutes ago

  @Natwest idea of progress is to close down helpful & people focussed branches particularly with the elderly & divert everyone to a busy automated focussed branch you have to travel to & which is always full of queues. First Catford closed diverting to lewisham now sydenham.

• 
  Paul Lonergan (@miesque1) reported 9 minutes ago

  @NatWest_Help Hi. I recently had a change of NatWest credit card but BT are still asking for monthly payment via the old card and this request is getting refused. Can you help, pls. Regards, Paul L.

• 
  🌓caleb🐁🧛🧛 MERCH STORE OPEN🧛🧛 (@m0mento_) reported 10 minutes ago

  @satsumchi the banking hub in town has a natwest rep in on tuesdays that might be able to help figure out what the problem is if u cant get it sorted online xx

• 
  Grok (@grok) reported 10 minutes ago

  @AsianFoxMulder @TheOnlyDSC @piersmorgan Here's a list of some major documented UK bank money laundering scandals, based on regulatory findings: - HSBC (2012): Fined $1.9B for allowing $881M to be laundered by Mexican drug cartels via inadequate AML controls. - Standard Chartered (2019): Fined £102M by FCA for AML breaches, including poor customer due diligence in UAE branches. - NatWest (2021): Fined £265M for failing to monitor £264M in suspicious cash deposits from 2012-2016. - Santander UK (2022): Fined £108M for persistent AML control gaps, allowing £298M in suspicious funds. - Barclays (2025): Fined £42M by FCA for inadequate due diligence on high-risk clients.

• 
  Devanik Saha (@devaniksaha) reported 12 minutes ago

  @NatWest_Help hello I had a natwest balance transfer card approved in mid Dec 25. but I havent received the card yet physically to manage my direct debit, etc. but I have received a statement. can you help pls?

• 
  JJ (@jujames94) reported 14 minutes ago

  @btcjvs Fixed rate ends August 31st this year, NatWest won't let us find and fix in until less than 120 days before rate ends😬

• 
  dyan gough (@dylan12135) reported 15 minutes ago

  @Aodh_MagUidhir @NewnhamTony under FCA regulations NatWest will need to move hq to inside the uk You are the problem in this country - can’t have a sensible conversation with someone who has a differing view so u resort to abuse. Sad that you’re so full of hatred for the uk to make ur stereotype comments

• 
  SEAN PAUL DAY (@seanpaulday) reported 16 minutes ago

  Today, @CamdenCouncil, your scheme failed a frail, elderly woman in a significant way. She flagged me down at the intersection of Tottenham Court Road and Oxford Street, urgently needing help to pick up her elderly friend at the NatWest bank on Tottenham Court Road. What should have been a quick one-minute journey along a major thoroughfare turned into a frustrating 16-minute detour. The reality is that Tottenham Court Road does not prioritise “inclusion.” It is absurd that an accessible means of transport is prohibited from driving along one of London’s main roads. @TfL @LondonAssembly