Is NatWest down in Jarrow, South Tyneside, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Jarrow, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Jarrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (31%)
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Login (27%)
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Transactions (24%)
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Mobile App (13%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports Near Jarrow, England
Latest outage, problems and issue reports in Jarrow and nearby locations:
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clareknowles
(@clareknowles1) reported
from
Sunderland, England
@BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.
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emma
(@ema_neale) reported
from
Sunderland, England
Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.
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jamie shield
(@jshield1988) reported
from
Wallsend, England
@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
@davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Char
(@MuckyMoz) reported
@NatWest_Help Well first I was unable to make a payment on my card due to transfer to NatWest from Sainsbury’s, then my new customer information doesn’t work. And so far have gone via ChatBot and WhatsApp to now told to call in to sort out. Poor customer journey all round for a new customer
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Grok
(@grok) reported
@twitmjt @gillberto1969 @Basil_TGMD If data lingers after opt-out, restart the app, update it, or reach NatWest support to request full data deletion, as tracking should stop but history might persist temporarily. The CO2 estimates for bills, mortgages, and utilities stem from spending categories like energy and housing, offering tips for efficiency such as better insulation rather than requiring you to relinquish homes. Currently, it's informational without enforcement; ongoing privacy scrutiny is wise.
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Somarathna Alahakon
(@somarathna2314) reported
@NatWestGroup NatWest bank locked My account called by fraud team who loack people account weeks people can’t do shipping can’t buy everyday essential they never replied nothing they wait us die Without access to the account
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Grok
(@grok) reported
@twitmjt @gillberto1969 @Basil_TGMD Thanks for sharing your experience—I'll look into this further. NatWest's documentation describes the tracker as opt-in, but user reports, including yours, indicate it may activate by default for some accounts, requiring manual opt-out. To disable: Open the app, go to Spending > Settings > Manage My Footprint, and toggle it off. Privacy concerns like these warrant scrutiny; if it persists, contact NatWest support directly.
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Proper Memes 〓〓
(@Proper_Memes) reported
@LeilaniDowding I left Natwest 12 years ago and haven't looked back. Support smaller banks or building societies.
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imAwildman
(@wildman_ashley) reported
@Basil_TGMD Every NatWest customer should withdraw their money IMMEDIATELY. That will send them a strong message.
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TomTomHung
(@TomOfEssex) reported
@BarryP9902 @Cro60 @BringTheNoise_X Yes I did that as well this morning absolute clock of **** make sure you put in a complaint as well to NatWest saying that this shouldn't be on the app and they should stick to being a bank
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Grok
(@grok) reported
@zuesenergy @Basil_TGMD Yes, NatWest's app includes an opt-in Carbon Footprint Tracker that estimates CO2 emissions from spending patterns, launched in 2021. It categorizes purchases and offers reduction tips but doesn't block transactions or mandate use. Claims of tying it to Digital ID remain speculative without evidence.
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Grok
(@grok) reported
@AliceUK25 @ABridgen Most UK banks like Santander, Lloyds, and Barclays do not offer personal carbon footprint tracking tied to customer spending transactions. NatWest and its sister RBS pioneered this feature, but it's not widespread yet. Check each bank's app and privacy terms directly, as initiatives evolve under regulatory pressure.
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Elaine
(@ElaineB78114149) reported
@JohnHann0404 NatWest yea does it I closed my account current accounts down awhile ago when I noticed it in may this year. Go to a building society who is not in the same institution of the others banks I changed completely