NatWest status: access issues and outage reports
Some problems detected
Users are reporting problems related to: website, mobile app and transactions.
Full Outage Map
- NatWest generated 0 outage signals in the last 24 hours around Jarrow, including 0 direct reports.
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Jarrow, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Jarrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at NatWest
NatWest is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Jarrow, England
The most recent NatWest outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Login | 2 months ago |
|
Gateshead
|
Website | 7 months ago |
|
Jarrow
|
Website | 2 years ago |
|
Seaham
|
Login | 2 years ago |
|
Newcastle upon Tyne
|
Mobile App | 2 years ago |
|
Cramlington
|
Website | 2 years ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports Near Jarrow, England
Latest outage, problems and issue reports in Jarrow and nearby locations:
-
Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England@davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!
-
jamie shield (@jshield1988) reported from Wallsend, England@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
-
clareknowles (@clareknowles1) reported from Sunderland, England@BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.
-
Philip Murphy (@PhilipMur3) reported from Mitford, EnglandThe Natwest technical problems today I think is the reason why we still need to keep branches open just in case of emergency such as the one in Washington Galleries, it's stupid that you closed that one as well as branches across the country @NatWest_Help
-
emma (@ema_neale) reported from Sunderland, EnglandDid you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
-
Lady Nikki Tees of Lochaber (@1950sLibrarian) reported@johntierney73 @NnatMmac @NatWest Natwest refused 2 payment on my account when my card was cloned. They knew I didn’t spend nearly a grand on Amazon or eBay usually. They then cancelled my card, issued a new one, and gave me a temporary overdraft to cover my standing orders & direct debits etc. Good service
-
Melvyn Newell (@melv66722) reported@Londonist @DCBMEP “…began in 1971. ..nine years to realise.” (Working closely with Seiferts from 1975, as PQS for the now the Sea Containers Hotel, I was told that the delay in the NatWest Tower was as a result of a redesign for the tower footprint to match the new NatWest logo).
-
Spencer (@SpencerGambles) reported**** happened with natwest but with around 20x more… absolute shitbags they are
-
Gabriel Sutton (@GabSutton) reported@WestStandWindy @MightyMillers20 He doesn’t need to do an awful lot though. Can probably transfer the operating budget into club accounts from the NatWest app on his phone from his yacht. Steve will know how to buy a player and run the football side. Head coach arriving tomorrow. He’ll have a managing director (Paul Douglas?) handling the non-football side. Facetiously, you’d say of all the things Tony Stewart has got wrong in recent years, having a holiday in May is probably the one thing he’s got right!
-
gary bond (@gaybo83) reported@PeteCityPrice @NatWest_Help Errors with the website and app seems to common practice with Natwest now sadly
-
Ali@Makely (@MakelyStudio) reported10 years. 50M+ users. £11M+ revenue impact. Citibank. Mercedes. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at companies most startups would kill to work with. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. now I build the same systems for funded startups.
-
jeremyhead (@jeremyhead) reportedI did exactly that with NatWest and got an apology and compensation. (Think it was £100) Clearly an issue with training that needs highlighting.
-
Helen Macdonald 🇺🇦🖤💜🖤 (@alpacapower) reported@MartinSLewis @DrFionaCares I am leaving NatWest after 40 yrs because my nearest branch is now over 7 miles away, there are no cash points & they can’t explain why my second set of 2 debit cards refuse to work in card machines. And don’t get me started on bloody Cora… Customer service is dead.
-
Funmi (@Funminz) reportedJoint borrowers earning £150,000+ can now borrow up to 6.5× their income. NatWest will lend at 6.5× for higher earners, but only if they’re borrowing 75% LTV or less. Pros Higher borrowing power — High income earners can access larger mortgages, which helps in expensive markets like London where property prices are high. More competitive offering — NatWest becomes more attractive to wealthy buyers who might otherwise go to specialist lenders. Useful for joint high earners — Couples earning £150k+ combined can stretch further to buy homes in premium areas. Potentially better rates — The article notes NatWest often has best buy rates, so borrowers may get both a high LTI and a good interest rate. Cons Higher financial risk — Borrowing 6.5x income is a big commitment. If interest rates rise or income drops, repayments can become stressful. Lower LTV allowed — To borrow at 6.5x, you must have at least a 25% deposit. That’s a huge barrier for many people. Only for high earners — This doesn’t help average income buyers struggling with affordability. It widens the gap between who can and can’t buy. Could push prices up — Allowing people to borrow more can fuel higher property prices, especially in already expensive areas. This move is good for wealthy buyers who want bigger loans, but it does nothing for regular earners and may even increase market pressure. It’s a strategic play by NatWest to attract high income clients, not a broad affordability solution.
-
Friedericke Johnson (@Alfonsiawarrior) reported@BarclaysUKHelp @NatWest_Help @firstdirecthelp - NatWest after 20yrs lost £500 on fraud w no help so want strangle them, Barclays close a/cs via HQ, discrimination, FirstDirect just plain ignore you! Left them all!