NatWest

Is NatWest down in Jarrow, South Tyneside, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Jarrow, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Jarrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Jarrow, South Tyneside, England 09/17/2025 16:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Login (27%)

    Login (27%)

  3. Transactions (13%)

    Transactions (13%)

  4. Website (10%)

    Website (10%)

  5. Withdrawals (7%)

    Withdrawals (7%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Jarrow, England

Latest outage, problems and issue reports in Jarrow and nearby locations:

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • PhilipMur3 Philip Murphy (@PhilipMur3) reported from Mitford, England

    The Natwest technical problems today I think is the reason why we still need to keep branches open just in case of emergency such as the one in Washington Galleries, it's stupid that you closed that one as well as branches across the country @NatWest_Help

  • ema_neale emma (@ema_neale) reported from Sunderland, England

    Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • 74MGN74 Michael (@74MGN74) reported

    @VirginMoney it's been nearly 8 months since I reported the biometrics not working and I have given you enough time. I'm now in the process of getting all my direct debits set up with my NatWest account. This banks downfall is you don't listen.

  • bencgvideos Ben CG 🕊️ (@bencgvideos) reported

    @teresajanedavis Obviously I can't speak for NatWest or take responsibility for this but... having done social media customer service previously, it's usually OK in DMs, but never tweet it publicly. If you're unsure/uncomfortable, better to go in branch. :)

  • CllrSteveEllis Cllr Stephen Ellis (@CllrSteveEllis) reported

    Absolutely shocking service from @NatWest_Help this morning. 35 minutes for my mum to get a replacement card. Two calls having confirmed over a dozen pieces of data. Absolutely ridiculous! Totally frustrated and exhausted. #customerexperience #customerservice #natwest

  • sharonbabes1 Mrs Robertson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #PrayingForUkrain🇺🇦 (@sharonbabes1) reported

    Just saw #BarclaysBank and #Natwest are closing stores across the country this year omg pushing us further to online banking with no access to humans in branches due to #TheCostOfLivingCrisis see what greedy humans/companies are pushing us around 4 Profits!! 🤬

  • marzipan_civil Marianne Mcdonald 🚫🐍 (@marzipan_civil) reported

    @RoadsideMum Don't know which bank you are with, but when I was with natwest, if they thought there was a fraudulent transaction, they'd stop the transaction but not block the card, and text me "this transaction is suspect, was it you, text back yes or no"

  • zeeshanm Zeeshan Muhammad (@zeeshanm) reported

    @Madzxcc @BaynesSZN @FatBoiDonn I do a high amount of banking cash back incentives, I've done Santander, Lloyds, TSB, FirstDirect and now Natwest. That's an easy £850+ for doing minimal effort. The deposit tally issue is a common area people get stuck on due to how the terms are worded.

  • den_mcgrath Denise (@den_mcgrath) reported

    @NatWest_Help Wow! An existing customer, 85 year old with a hearing impairment wants to open additional account, has to have online banking or a smart phone in order to access app relay health, the customer doesn't have either, so told by Natwest sorry we can't help!

  • farhadesmaeili4 farhad esmaeili (@farhadesmaeili4) reported

    The fact still remains on the back of the high profit which NatWest announced this week the shareholders getting dividend shares value goes up and down all the time the only losers are the borrowers

  • CalElcombe Cal (@CalElcombe) reported

    @bookmews @J_J_Dowling Take trust pilot with a pinch of salt, people are far more likely to use it to report a bad experience. Also the current account switch service makes things so easy that if you don't get on with NatWest it's a doddle to jump ship.

  • pritchard07 William Pritchard (@pritchard07) reported

    @NatWest_Help I’m OK with it public! I’ve been banking with NatWest UK since I was 16 when you lied about supporting students & had 0% interest or contact w me. I’ve always had funds & now that I graduated, i am earning from overseas as well, I wish to close my account. Can you help with that?