NatWest status: access issues and outage reports

Problems in the last 24 hours in Jarrow, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Jarrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Jarrow, England

The most recent NatWest outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Login	1 month ago
Gateshead	Website	6 months ago
Jarrow	Website	2 years ago
Seaham	Login	2 years ago
Newcastle upon Tyne	Mobile App	2 years ago
Cramlington	Website	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Jarrow, England

Latest outage, problems and issue reports in Jarrow and nearby locations:

• 
  jamie shield (@jshield1988) reported 17 minutes ago from Wallsend, England

  @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

• 
  Chris Higham (@rl_chris_higham) reported 21 minutes ago from Newcastle upon Tyne, England

  @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

• 
  clareknowles (@clareknowles1) reported 28 minutes ago from Sunderland, England

  @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

• 
  Philip Murphy (@PhilipMur3) reported 37 minutes ago from Mitford, England

  The Natwest technical problems today I think is the reason why we still need to keep branches open just in case of emergency such as the one in Washington Galleries, it's stupid that you closed that one as well as branches across the country @NatWest_Help

• 
  emma (@ema_neale) reported 38 minutes ago from Sunderland, England

  Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Friedericke Johnson (@Alfonsiawarrior) reported 3 minutes ago

  @BarclaysUKHelp @NatWest_Help @firstdirecthelp - NatWest after 20yrs lost £500 on fraud w no help so want strangle them, Barclays close a/cs via HQ, discrimination, FirstDirect just plain ignore you! Left them all!

• 
  TRAXXAS58 (@TRAXXAS58) reported 8 minutes ago

  How tf can #Natwest reject my driving licence for being too blurry when their website automatically takes the picture for you once the card is in focus & in the correct position. Just waited an hour to be verified to be told no because they chose to apparently take a blurry pic.

• 
  Deborah 🇺🇦 (@deborah_hilliam) reported 8 minutes ago

  @MartinSLewis The BBC had a piece on their website yesterday about cheques from HMRC not scanning on the app and she had to go miles to pay it in. My elderly housebound mum had the same problem this year. My sister tried to scan and pay it but it wouldn’t work on the NatWest app.

• 
  ParteekNotPrateek (@randomcricfacts) reported 9 minutes ago

  @Weirdgripping84 159 gave him a good run but Natwest **** show should have been the end of him. The fact that Laxman also kept failing in 2002 is what helped pip it in Mongia’s favor coz he bowled.

• 
  Apurv Nagpal (@apurvnagpal) reported 10 minutes ago

  @NatWest_Help Hello NatWest For the Nth time - If you see what you think are fraudulent transactions on a customer's credit card - at best put a temp block, which the customer can solve via the app or via SMS / Whatsapp This is crucial, esp when the customer is abroad or busy with their life and doesn't want to spend 20 minutes on a call with customer service Why do you insist on this outdated 'call us' philosophy - without care to what your consumer is doing or wants ? How can you even just block, based on an algorithm, without providing a digital confirmation option (Email / phone / app) ? This is literally the tenth or fifteenth time this has happened in the last few years. Please can you fix this ?

• 
  Jennifer Richards (@Jennife10651535) reported 12 minutes ago

  @CallMeMoNow That's such a shame. We had some very valuable advice from a neighbour who worked in the bereavement part of NatWest when Tony was doing his aged relatives' probate. Like everything else it's all gone to ****

• 
  Newton's Laws (@Newtons_Laws) reported 13 minutes ago

  @RBS_Help I wish to withdraw my consent for using or storing my biometric data but cannot see where that option can be found on the NatWest Group websites. Can you help with this? @NatWest_Help

• 
  Magic hat 🎩 (@themagic_tophat) reported 14 minutes ago

  @BlueCityBrain Was going to do a post on it soon. I very much doubt an initial decision is still pending. For context, NatWest Markets plc v Bilta (UK) Ltd [2021] was ordered a retrial when its decision was still waiting after 19 months at the High Court. Chancellor of the High Court absolutely blasted it. He said decisions like these should need a good reason to take over 3 months in the courts and if they do, they get closely monitored. For it to take this long in private arbitration when there’s a requirement in the rules for a decision as soon as practicable… and the arbitrators have been working on other cases… totally inexcusable if it weren’t already out. Career enders. A hearing on sanctions and final award should be quick too. So no excuses. Only 2 possibilities I see: 1) Final Award is coming imminently. By end of July. 2) They have it but they’re waiting for the end of the World Cup (they shouldn’t be and could open themselves up to damages) 3) City launched an appeal after the decision on liability was issued and before the hearing on Sanctions

• 
  dobbsie (@paulcdobbs) reported 15 minutes ago

  @robprogressive A couple of years ago I went to buy some BTC from Coinbase as I had done many times. Natwest declined my card several times so I called the bank and was told there was no problem and to wait and try again. This continued for 24hrs so I called them back and eventually they put me through to another office - after several conversations someone came on and send actually Natwest have blocked any purchases on crypto exchanges due to the risk of fraud - I went nuts, if this is bank policy then why did items so many calls to get this response - I can check a box confirming that I accept the fraud risk and send my life savings to a Nigerian Prince but cannot invest with a US stock listed company which I had done many times previously - the UK banking industry is absolutely terrified of BTC - they recently allowed some investment in BTC ETF's (not quite ETFs but similar) in reality it's virtually impossible to access these. If they do this with gold then that's another thing altogether - I live and work in Asia now and gold is a key pillar of investment as they never trust the government and banks as burnt so any times in the past

• 
  JustMe (@Marcfasting) reported 15 minutes ago

  @NatWest_Help Not again. The NatWest app still can’t scan my HMRC cheque. I complained about this previously and was told it would be fixed. Another cheque, same problem. How is this still not resolved? I’m tired of raising complaints.