NatWest

Is NatWest down in Horsham, West Sussex, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Horsham, West Sussex, England 08/16/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Login (27%)

    Login (27%)

  3. Website (13%)

    Website (13%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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NatWest Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • ClairePCoach Claire Palmer MCC (@ClairePCoach) reported from Horsham, England

    @NatWestBusiness access to my business account stopped due to incomplete business profile which was in process. Am 1 person business, little help. Appalling c/service. No thought for the individual. 40 years with natwest, 20 years as business account 🥺 Help req.

  • jmlafc12 Madame Petit 🇪🇺❄️ #FBPE #StopBrexit (@jmlafc12) reported from Crawley, England

    @EJPSarriesAFC NatWest have just started doing it. Haven’t had cheques in years but a lot of Dad’s refunds have come via cheque. It’s a fab service!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • philengland1 Philip(Phil)England 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺😘💖 (@philengland1) reported from Swansea, Wales

    @NatWest_Help hi, I'm a new NatWest customer, used switch service to move to you. So far am #impressed, the app is amazing, website, and feel safe with the security of my account. One strange thing, today I received a paper bank statement! was it really necessary?

  • Rainsbury_Net Stephen Rainsbury (@Rainsbury_Net) reported

    @jessphillips We had the same with my kids when they were in university. I sent the same amount each week, and every week the Coop bank stopped it. We swaped to Natwest and they stopped me using a card in a motorway service station, but let me spend 1.2K though my phone in one hit.

  • grahambishop05 Graham Bishop (@grahambishop05) reported

    @AskNationwide Sounds good but I'd have to clear my overdraft first... not that it will be an issue, what about a loan and a credit card I have with them, could I switch them to nationwide or would they have to stay with natwest?

  • ShirtByShirtMT Shirt by Shirt (@ShirtByShirtMT) reported

    @STRshirts I left Natwest in 2018. Used Barclays and Monzo ever since. Not had any problems since switching. Monzo customer service is spot on!

  • SamLonghorn1 Sam Longhorn (@SamLonghorn1) reported

    @Trish_NI I was in NatWest last week and the women in front of me asked the cashier for some foreign currency. The cashier replied that they no longer supply foreign currency. Women says it states that you do on your website. Cashier apologies. Women calls cashier a “useless ****”!!

  • saidbhin SaidbhinFrank (@saidbhin) reported

    Just had my call cut off, after being on hold for 46m - I'm working overseas and cannot afford to have my credit card blocked No response from Natwest

  • CiderFork cider fork (@CiderFork) reported

    @BritishGasHelp @BritishGas @NatWest_Help Hi Natwest. British gas will be attempting to take money from my account, however they are refusing to provide any details of my energy usage due to "technical issues" which have lasted 2months. Can you block this theft?

  • NickAKramer Nick from London (@NickAKramer) reported

    @NatWest_Help Ref the Mobile iPad App the transaction page has become cluttered and less useful. Can we have the option to revert to what it was before. I have been a NatWest customer for 50 years and appreciate Mobile/Online Banking. I would be happy to talk to your app team.

  • saidbhin SaidbhinFrank (@saidbhin) reported

    @NatWest_Help I got a call from Natwest regarding possible fraud on my credit card. I immediately called the help line and have been on hold for the past 41 mins, unacceptable

  • kSJ5BKLKuPUiMOY گُم در سَر (@kSJ5BKLKuPUiMOY) reported

    @NatWest_Help My accounts are frozen since yesterday. I spoke to few people and they all say we can’t help and someone will call you! My 4 months old baby can’t wait for his formula till that mysterious guy decides to call me. #natwest #CustomerService #complain