NatWest

Is NatWest down in Horsham, West Sussex, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Horsham, West Sussex, England 11/14/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Transactions (22%)

    Transactions (22%)

  3. Website (22%)

    Website (22%)

  4. Login (22%)

    Login (22%)

Community Discussion

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NatWest Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • ClairePCoach Claire Palmer MCC (@ClairePCoach) reported from Horsham, England

    @NatWestBusiness access to my business account stopped due to incomplete business profile which was in process. Am 1 person business, little help. Appalling c/service. No thought for the individual. 40 years with natwest, 20 years as business account 🥺 Help req.

  • jmlafc12 Madame Petit 🇪🇺❄️ #FBPE #StopBrexit (@jmlafc12) reported from Crawley, England

    @EJPSarriesAFC NatWest have just started doing it. Haven’t had cheques in years but a lot of Dad’s refunds have come via cheque. It’s a fab service!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • MagicDigitsUK Magic Digits (@MagicDigitsUK) reported

    @Xero I cannot connect my bank account with Natwest on Xero since 22/03 its a huge issue as I need to update my cashflow and reconcile bank transactions. Can someone update me ASAP how to fix this please?

  • gordonbruce7 GB. Grumpy but hopeful. (@gordonbruce7) reported from Baile Mor, Scotland

    Just forwarded a phishing email to the email address listed on NatWest’s website. Message returned as spam. Hmmm. @NatWest_Help

  • STRshirts STR Shirts (@STRshirts) reported

    I’ve been a natwest customer over 20 years but frankly have had a guts full of them lately. Which high street banks do people recommend for a bog standard current account?

  • sperre4 sperre (@sperre4) reported

    @NatWest_Help No, I haven’t tried that. To be honest, if a successful, multi-million pound bank can’t make a functional app I’ll just use a different bank. I’d rather do that than reinstall the Natwest app, set-up my customer ID and going through the facial recognition every week.

  • DevsQPR George (@DevsQPR) reported

    So NatWest are updating Visa Debit cards to debit Mastercard. Naff all in it for the customer apart from the irritation of trying to remember which websites the card is saved to in order to update the bloody thing. Cheers, NatWest. Thank god the new design is "bold and modern".

  • saidbhin SaidbhinFrank (@saidbhin) reported

    @NatWest_Help I got a call from Natwest regarding possible fraud on my credit card. I immediately called the help line and have been on hold for the past 41 mins, unacceptable

  • kSJ5BKLKuPUiMOY گُم در سَر (@kSJ5BKLKuPUiMOY) reported

    @NatWest_Help My accounts are frozen since yesterday. I spoke to few people and they all say we can’t help and someone will call you! My 4 months old baby can’t wait for his formula till that mysterious guy decides to call me. #natwest #CustomerService #complain

  • walshy68 Matt Walsh (@walshy68) reported

    @NatWest_Help are NatWest and Coutts having problems with CHAPS payments currently, specifically Coutts? I’m told there were problems today, and just seek confirmation either way. Many thanks

  • 701_hafsah Hafsah 🤎 (@701_hafsah) reported

    @mariyah_star @fatlma_s NatWest need to fix up what can I do

  • SarahDowlingFox Sarah Dowling (@SarahDowlingFox) reported

    @NatWest_Help My son has still not received his money from his child trust fund back in January. No one answers the phone been holding again for 45 mins this is like the 10th time, no one replies on the portal no one can help on the NatWest help. So what now???