NatWest status: access issues and outage reports

Problems in the last 24 hours in Holborn, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Holborn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Holborn, England

Latest outage, problems and issue reports in Holborn and nearby locations:

• 
  Michael Stockwell (@mikestockwell) reported 19 minutes ago from City of London, England

  @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

• 
  ME88 (@ME8803076435) reported 28 minutes ago from City of London, England

  This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

• 
  ME88 (@ME8803076435) reported 30 minutes ago from City of London, England

  @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

• 
  ME88 (@ME8803076435) reported 38 minutes ago from City of London, England

  Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

• 
  Dmitri Old (@DmitriusOld) reported 41 minutes ago from London, England

  Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Atil00503 (@atil00503) reported 35 seconds ago

  Elon Musk, shall I tell you what else those NatWest employees—who scammed me out of 300 pounds—did? They kept blocking my contactless payments; and they send me a message asking me to reply "yes" if I try to make the payment or "no" if I didn't. I reply "yes," confirming I try to make the payment, and they send a follow-up message saying I could use my card—yet my card remained blocked. I called NatWest customer service and explained the situation to the representative: I replied "yes" to the message and was told I could use my card again, but I still couldn't use it because it was blocked. The representative was surprised, said they didn't know why this had happened, and reactivated my card. Elon Musk, they kept blocking my contactless payments—and let me put this in a way you'd understand: they didn't do it for security reasons. In fact, I hadn't made a single payment with that card yet; I tried to make a contactless payment somewhere but couldn't because they had blocked it. The shop assistant even told me, "They probably blocked it because you made too many contactless payments today"—even though I hadn't used the card anywhere before that.

• 
  Steve Perkins (@Perky_43) reported 4 minutes ago

  🚨 BEACON ALERT | MISSING VETERAN We need your help locating Stephen Blackburn who is missing with concerns for his welfare. LAST SEEN: Monday, 17 August, in Liverpool city centre, near NatWest on Lord Street/Whitechapel. Stephen had previously attended a charity football event at The Pitz, Liverpool, and is known to have links to both Liverpool and Preston. If you have seen Stephen, or have any information that could help locate him, please contact the police. Police Reference: LC-20260816-1486 Please share, particularly across Liverpool, Preston and surrounding areas. #BeaconAlert #MissingPerson

• 
  Pat Yale (@patyale) reported 7 minutes ago

  Been out to buy a phone packet to allow me to ring NatWest and ask why no transactions are showing on my account today. The guy effectively said 'it's a general problem'. No apology, no suggestion of when it might be resolved, no reassurance that money was safe. British tax-

• 
  X Finance Bull (@Xfinancebull) reported 7 minutes ago

  🚨 THE INSTITUTIONAL PAYMENT RACE HAS SIX CLEAR FRONT-RUNNERS. 🚨 $XRP $XLM $QNT $LINK $XDC $HBAR I ranked them by something more important than attention: Who is already connected to banks, payment companies, market infrastructure and real settlement activity? 1. $XRP The strongest direct bridge-asset design. XRP can provide temporary liquidity between currencies, helping payment companies avoid keeping money trapped in accounts around the world. Ripple’s full MiCA authorisation now gives its regulated crypto services access across the European Economic Area. 2. $XLM The strongest remittance and stablecoin network. Stellar recorded $5.5 billion in stablecoin payment volume during Q1 2026. MoneyGram also continues connecting Stellar-based digital dollars with cash access, and DTC expects tokenised assets to become available on Stellar in 2027. 3. $QNT The interoperability layer. Quant’s Fusion Rollup connects 74 networks, while UK Finance is testing tokenised bank deposits with Barclays, HSBC, Lloyds, NatWest, Nationwide and Santander. 4. $LINK The institutional connection and data layer. DTCC is integrating Chainlink into its Collateral AppChain for pricing, valuation and near-real-time collateral movement, with production expected in Q4 2026. 5. $XDC The trade-finance specialist. Native USDC and CCTP V2 are live on XDC, strengthening its position for cross-border settlement, receivables and tokenised trade assets. 6. $HBAR The enterprise settlement network. Archax is already using Hedera for tokenised securities whose USDC cash flows automatically follow ownership in near real time. One moves liquidity. One connects money with people. One links banking systems. One delivers trusted data and instructions. One modernises global trade. One supports regulated enterprise assets. Institutions will not choose only one rail. They will need an entire financial stack. These six are already positioning themselves inside it.

• 
  jeremyhead (@jeremyhead) reported 10 minutes ago

  I did exactly that with NatWest and got an apology and compensation. (Think it was £100) Clearly an issue with training that needs highlighting.

• 
  Butterknife Operator (@Butterknifeopr8) reported 10 minutes ago

  NatWest customer service is some of the shittiest I have ever come across.

• 
  Pizza factory (@Pizzafacto90385) reported 11 minutes ago

  @NatWest_Help Hi Louise, thank you for your response. The card is not a NatWest card—it's an Ebix Cash Forex Card issued in India. I have already contacted the card provider, and they advised me to speak with the ATM owner/bank to see if the card can be retrieved. All of my money for my stay in the UK is on that card, so I'm finding it very difficult to manage without access to my funds. I would really appreciate any help or guidance you can provide regarding whether the card can be recovered from the ATM at Tesco, 825 High Road, Leyton, E10 7AA. Thank you for your time and assistance. 🙏🏻

• 
  AbolishHolyrood (@exilejock) reported 15 minutes ago

  @SigniusNetworks @PippaCrerar @Annaisaac Except he did meet the criteria. NatWest CEO Alison Rose had to resign due to her serious error after discussing Ferage's bank details with the BBC. The NatWest will have learned their lesson.

• 
  jackduk (@jackduk1) reported 17 minutes ago

  @DebtFreeBy30UK I'm no expert, but it might make sense to pay minimum on your cards, throw everything at Monzo, then MBNA, Barclays then NatWest. Don't bother investing with this much debt. Squeeze some out of your weekly spend, even 30 quid a week will help. Move debt around to 0% early.

• 
  Sumanyu Sharma 🍫 (@sumanyu) reported 17 minutes ago

  @ElevenLabs @LDNTechWeek @CosineAI launches Lumen Sovereign, Britain's first sovereign frontier model. Co-designed with BT, Lloyds, NatWest, LSEG, PwC, BAE Systems, Leonardo UK, Babcock, Thales UK, and Telefónica Tech UK&I. Runs entirely inside customer infrastructure with no external data transfer.