NatWest

Is NatWest down in Heathfield, East Sussex, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Heathfield, East Sussex, England 01/01/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (30%)

    Website (30%)

  2. Transactions (25%)

    Transactions (25%)

  3. Mobile App (25%)

    Mobile App (25%)

  4. Login (20%)

    Login (20%)

Community Discussion

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NatWest Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • lure_toby TobyLure (@lure_toby) reported from Hailsham, England

    @georgiatagg97 @NatWest_Help Ha....my sons spent nearly 6 hours on lunch breaks trying to talk to somebody about transferring his child fund to his bank account, ive been with Natwest as an adult for 25Years never had a problem but this is totally ridiculous, they have hung up on him twice too.

  • buzyizzy21 Cheryl #JohnsonOut 💙 (@buzyizzy21) reported from Uckfield, England

    Has NatWest app crashed? I keep getting connection issues and can't get to speak to anyone on Customer Services. Blooming nightmare, no money in the middle of Tesco, had to run home and sort it out on their website, then run back and collect shopping. FML

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • GrahamCAdams Graham Adams (@GrahamCAdams) reported

    Got more response from NatWest via Twitter DMs but still not really understanding or able to help. It appears they cannot see videos on the platform they use to interact with Twitter (I sent them a video of a failing transaction). Ocado or Natwest? Will ditch NatWest.

  • LauraWa72395472 Laura Walters (@LauraWa72395472) reported

    @natwest help anything to say please?

  • therobsta75 Rob Laycock (@therobsta75) reported

    @ET4AV I’m treasurer of our local camera club. Took me 15 months to get NatWest to sort access to the account. Never, ever again…..

  • OttoOsirian Otto Osirian (@OttoOsirian) reported

    @santanderukhelp It is Ok I put the cash into my NatWest account instead, A bank with far superior customer service than santander

  • markemberton Bringer of Light & Magic (@markemberton) reported

    @edfcustomers It is a nightmare …. EDF advised me to make an Indemnity Claim as easiest way to claim back money owed which my bank have done but now won’t pay NatWest so will end up paying anyway !! Absolute **** show ….

  • NEIL58906433 NOMAD (@NEIL58906433) reported

    @bobsypenny @NatWest_Help Same here with Natwest .. I'm under 14 days so going to cancel the service

  • MarkHallesq Mark Hall (@MarkHallesq) reported

    @NatWest_Help Why am I seeing this? I'm not a Natwest customer.

  • MarkAFC_ Mark (@MarkAFC_) reported

    @NatWest_Help Hi NatWest someone please help me to activate my card on Apple Pay.. App does not work nor does the number you direct me too and in app chat ignores me.. thanks 😭

  • hapsci Heather Doran, PhD (@hapsci) reported

    @Em_Lebron @in_parody @NatWest_Help Did you get this resolved? I’ve got a complaint in now. I was able to log in, was told I was eligible to switch but when I clicked on it it told me my switch was in progress (I hadn’t even seen any rates available). By the time NatWest resolved the issue the rates had gone up

  • AutisticGuide Ⓥ∞🧠Ⓐ⟭⟬🔮 (@AutisticGuide) reported

    **** Eileen at Natwest specifically and personally - I wish nothing but curses in her until she is permanently disabled and orphaned and gets erased and dismissed and told to simply stop being disabled and have a family when her access to basic necessities are cut off.