NatWest

Is NatWest down in Heathfield, East Sussex, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Heathfield, East Sussex, England 01/29/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (39%)

    Website (39%)

  2. Login (27%)

    Login (27%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (15%)

    Mobile App (15%)

Community Discussion

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NatWest Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • buzyizzy21 Cheryl #JohnsonOut 💙 (@buzyizzy21) reported from Uckfield, England

    Has NatWest app crashed? I keep getting connection issues and can't get to speak to anyone on Customer Services. Blooming nightmare, no money in the middle of Tesco, had to run home and sort it out on their website, then run back and collect shopping. FML

  • lure_toby TobyLure (@lure_toby) reported from Hailsham, England

    @georgiatagg97 @NatWest_Help Ha....my sons spent nearly 6 hours on lunch breaks trying to talk to somebody about transferring his child fund to his bank account, ive been with Natwest as an adult for 25Years never had a problem but this is totally ridiculous, they have hung up on him twice too.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • A_goding AG1 (@A_goding) reported

    @tastecard @NatWest_Help what’s the point of sending out the 12 month activation code for #tastecard, only for it not to work either on the App or the website. #Natwest the card has not let me log in for months. Can I have a refund on my monthly £20 banking fee?

  • papa_wilko papa_wilko (@papa_wilko) reported

    @NatWest_Help #natwest Once again terrible customer service in Newbury NatWest. One cashier - 7 people queuing in front of me.

  • finyt Fi Coombe (@finyt) reported

    @NatWest_Help It’s lucky I had an account with another bank and they took the time to understand the issue and help me make the payment through using ID and security questions. I have always been so grateful for NatWest but this is a situation not of my doing and I’m stuck with a dead account

  • Takemineitsfree El Sod (@Takemineitsfree) reported

    @BoyGeorge @NatWest_Help Swapped from NatWest to Lloyds in the 80s. Never had a problem.

  • MarkHornigold Mark (@MarkHornigold) reported

    WhatsApp goes down and I have 8 text messages! Goes to take a look.... 3 from castle bingo 2 from Natwest 2 from Amazon 1 from test and trace #whatsappdown

  • dom_gilbert Dominique Gilbert (@dom_gilbert) reported

    @LloydsBank I’m confused. I’ve set up a direct debit on my credit card and this is not showing on my online banking for the account the money is being taken from (NatWest). But on your side it says the account has the direct debit set up. Help!

  • adambradford78 Adam Bradford (@adambradford78) reported

    @HalifaxBank why is my current account inaccessible from the app please? And my online account won't transfer to natwest? You've left me without access to money which I obviously need

  • andemicael88 Baraket Andemicael (@andemicael88) reported

    @brad10groves @PleasantPedro7 @bet365 I'm with NatWest, is the technical issue with bet365 or the banks? Normally instantly

  • purdster7 JP (@purdster7) reported

    @GreenFlagUK Hi there. I am a Greenflag member via NatWest. I cannot access the green flag app (it says technical difficulties) The customer service line is also closed. Please could you advise how to proceed? My car won’t start