NatWest

Is NatWest down in Heathfield, East Sussex, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Heathfield, East Sussex, England 12/31/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (26%)

    Transactions (26%)

  2. Website (26%)

    Website (26%)

  3. Mobile App (26%)

    Mobile App (26%)

  4. Login (21%)

    Login (21%)

Community Discussion

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NatWest Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • lure_toby TobyLure (@lure_toby) reported from Hailsham, England

    @georgiatagg97 @NatWest_Help Ha....my sons spent nearly 6 hours on lunch breaks trying to talk to somebody about transferring his child fund to his bank account, ive been with Natwest as an adult for 25Years never had a problem but this is totally ridiculous, they have hung up on him twice too.

  • buzyizzy21 Cheryl #JohnsonOut 💙 (@buzyizzy21) reported from Uckfield, England

    Has NatWest app crashed? I keep getting connection issues and can't get to speak to anyone on Customer Services. Blooming nightmare, no money in the middle of Tesco, had to run home and sort it out on their website, then run back and collect shopping. FML

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • IoveworId ne__es (@IoveworId) reported

    natwest customer service is useless man

  • Jeyneus Phil Jeynes (@Jeyneus) reported

    @cubedweller NatWest. Ok from a customer service POV and the app is good

  • TweetsByTamzin Tamzin (@TweetsByTamzin) reported

    It’s been over 24hrs and Natwest still don’t have a timeframe regarding when we’ll get our money back. I am penniless, in minus figures with an unarranged overdraft and they’ve done nothing to help. The only thing they’ve managed to do is patronise people. Shocking

  • TweetsByTamzin Tamzin (@TweetsByTamzin) reported

    Natwest are absolutely *************** at this point. Take my transactions twice, leave me in an overdraft I don’t even have and then tell me to contact PayPal myself when it’s their own IT error? Not happy

  • TomWoodRecruit Tom Wood (@TomWoodRecruit) reported

    @NatWest_Help @NatWest So I have raised a complaint via the link and had a follow on call. The customer service representative (George) essentially said because they have sent letters, they won't remove it. They didn't call or email me to let me know, but sent letters. So they won't remove. Shocking

  • drummerboy64 Mike Rhodes 🎬🎥 🇬🇧 (@drummerboy64) reported

    Any one else having @NatWest issues today?

  • Leicester4life Steve (@Leicester4life) reported

    @NatWest_Help Just spent the last 30/40 minutes trying to use that web chat facility it's worse than useless. I've spent 7 years as a NatWest customer and at this rate another 7 years will have passed before I get through to actually speaking to someone face to face.

  • Jpmymymy Julian Myers (@Jpmymymy) reported

    @leviwinchester the NatWest issue is worst than reported. My dad sent birthday money to my son by bank transfer and his account was debited three (yes three) times. Not just a debit card issue.

  • DrahcirArt Drahcir (@DrahcirArt) reported

    @NatWest_Help "Sign up for a Natwest credit card. We'll make your first repayment date 30th month, a day or 2 before most people get paid. Brilliant!". Changed now for subsequent months, but how idiotic is this. No choice to select payment date when sign up. Poor service.

  • liz_brown2610 Liz (@liz_brown2610) reported

    @YardleyShooting @LloydsBank Try being with @natwest they had a glitch notified me today payments taken twice instead of once 🙈🤯.