NatWest status: access issues and outage reports

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Heathfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

• 
  Cheryl #JohnsonOut 💙 (@buzyizzy21) reported 18 minutes ago from Uckfield, England

  Has NatWest app crashed? I keep getting connection issues and can't get to speak to anyone on Customer Services. Blooming nightmare, no money in the middle of Tesco, had to run home and sort it out on their website, then run back and collect shopping. FML

• 
  TobyLure (@lure_toby) reported 43 minutes ago from Hailsham, England

  @georgiatagg97 @NatWest_Help Ha....my sons spent nearly 6 hours on lunch breaks trying to talk to somebody about transferring his child fund to his bank account, ive been with Natwest as an adult for 25Years never had a problem but this is totally ridiculous, they have hung up on him twice too.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lorraine Morris (@MLorrM) reported 2 minutes ago

  In the case of Perks v NatWest Markets Plc (evidence given around 2022), Mr Neil Graham — a GRG director, chartered accountant and experienced banker — was cross-examined under oath about the bank’s RMP credit system entries for swap-related credit lines / contingent obligations (often referred to as CLU – Credit Line Utilisation). Key exchanges reported in the materials include: 🔹Mr Graham accepted that the credit-line entry on the RMP system represented the client’s contingent obligation. 🔹Mr Graham agreed it was a factor the bank used when considering in loan-to-value calculations for the overall connection. 🔹When asked whether it could push a connection over a loan-to-value ratio covenant, he answered (subject to market movements) yes. 🔹He further accepted that this could ultimately lead to the connection being transferred into GRG. 🔹Mr Graham is experienced and the testimony is truthful; however, as happened in Ireland - bank’s counsel later attempted to “distance the bank from this evidence in closing submissions”. 🔹Surprise, surprise but bank’s counsel is categorically misleading the Court. 🔹They characterised Graham’s answers as given “on the hoof,” - said it was not his specialist area and submitted that he was wrong on the LTV impact point. 🔹They argued the bank did not accept that the CLU had the effect claimed and that there was no duty to volunteer information about it to the customer. 🔹This was what bank counsel is required to do to keep the charade going and that they cavalierly do so is a scandal in itself. 🔹Mr Graham’s testimony exists and is on the public record, as circulated by campaigners and referenced in related presentations. 🔹So, a senior bank director & chartered accountant with a GRG/risk-adjacent role did accept under oath that the credit line could cause or contribute to an LTV breach and subsequent transfer into GRG. 🔹This is rather obvious and is in fact why the products were sold in the first instance - as confirmed by numerous insiders. 🔹NatWest’s formal position in that case (and more generally) has been to treat such lines as “internal risk measures” rather than customer-facing hard liabilities that automatically breach covenants in the way alleged, and to reject the broader fraud characterisation. But that would be their formal position would it not? When billions of euros is at stake? 🔹Meanwhile customers faced enormous break costs & this fact alone is wholly inconsistent with the characterisation of the credit line as a purely internal risk measure. 🔹It is however consistent with the reality, which is that the bank had booked (and later crystallised) an exposure against their customers and the credit line had been concealed. 🔹That bank counsel filed pleadings that falsely characterised these structures as just fixing an interest rate or just ordinary fixed-rate loans, facilitating the burying of the misrepresentations under layers of legal process - is a further scandal - akin to that whereby the lawyers who managed to lock up innocent sub-postmasters on foot of unsound evidence. 🔹The result for Irish SMEs duped by theses practices was a systematic extraction of value from those SMEs - while the guilty institution and its lawyers ensured that accountability remained permanently out of reach. @ArturNadol7566 @Wftproof

• 
  Gabriel Sutton (@GabSutton) reported 3 minutes ago

  @WestStandWindy @MightyMillers20 He doesn’t need to do an awful lot though. Can probably transfer the operating budget into club accounts from the NatWest app on his phone from his yacht. Steve will know how to buy a player and run the football side. Head coach arriving tomorrow. He’ll have a managing director (Paul Douglas?) handling the non-football side. Facetiously, you’d say of all the things Tony Stewart has got wrong in recent years, having a holiday in May is probably the one thing he’s got right!

• 
  Melvyn Newell (@melv66722) reported 4 minutes ago

  @Londonist @DCBMEP “…began in 1971. ..nine years to realise.” (Working closely with Seiferts from 1975, as PQS for the now the Sea Containers Hotel, I was told that the delay in the NatWest Tower was as a result of a redesign for the tower footprint to match the new NatWest logo).

• 
  jeremyhead (@jeremyhead) reported 5 minutes ago

  I did exactly that with NatWest and got an apology and compensation. (Think it was £100) Clearly an issue with training that needs highlighting.

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 6 minutes ago

  @santanderukhelp I would have gone to my bank with the information required, but it’s one of many that has been closed. With mobility problems and poor health, I cannot travel farther to another branch. Think I will be moving my finances to Natwest.

• 
  Curious Gazelle (@CuriousGazelle) reported 13 minutes ago

  @RenovatioFurius @OwenBenjamin One of my relatives in Pakistan does “Islamic” microfinance. Microfinance being loans for the poor. Their “legal system” allows them to scam a person with a banana stand in a slum. It’s more moral that a country allow NatWest for a working-class person to inflate their lifestyle.

• 
  Teds (@Tedtalks13) reported 15 minutes ago

  @travelod_Se I paid twice this morning. Online. The cardinal wouldn’t authorise me yet all the details correct as my NatWest asked me to approve permission. “ is comma still in your server “ I’m now not at the hotel because of that. and I’m waiting for combined legal counsel to account legally @WestMids_CA on protected disclosures

• 
  Its only me (@djhx66) reported 15 minutes ago

  What is this glitch with internet banking ? When will it be sorted, I sent money today, recipients bank told them I requested it back, app now I have to wait five days for the funds to be returned .. when will it be safe to try again!!! #revolut #natwest #bankinkUk

• 
  Jonathan Mills (@Muinchille) reported 15 minutes ago

  @MLorrM You should also look at the Natwest/ Ulster problem. It doesn't apply to Barclays, but may apply to those insurers. In the 90s and 00s, Natwest only ever broke even on UK business. Its entire bottom line came from Ulster Bank in the Republic, even though it was only small here.

• 
  Jerome De Spencer (@clusterfeck) reported 18 minutes ago

  Click the pic for a full report especially if you are a NATWEST customer.