NatWest

Is NatWest down in Heathfield, East Sussex, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Heathfield, East Sussex, England 02/09/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (39%)

    Website (39%)

  2. Login (24%)

    Login (24%)

  3. Mobile App (20%)

    Mobile App (20%)

  4. Transactions (15%)

    Transactions (15%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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NatWest Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • lure_toby TobyLure (@lure_toby) reported from Hailsham, England

    @georgiatagg97 @NatWest_Help Ha....my sons spent nearly 6 hours on lunch breaks trying to talk to somebody about transferring his child fund to his bank account, ive been with Natwest as an adult for 25Years never had a problem but this is totally ridiculous, they have hung up on him twice too.

  • buzyizzy21 Cheryl #JohnsonOut 💙 (@buzyizzy21) reported from Uckfield, England

    Has NatWest app crashed? I keep getting connection issues and can't get to speak to anyone on Customer Services. Blooming nightmare, no money in the middle of Tesco, had to run home and sort it out on their website, then run back and collect shopping. FML

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Carolin31152898 Caroline (@Carolin31152898) reported

    @NatWest_Help absolutely shocking service from NatWest my 85 year old Dad struggling to make a payment with his debit card gets a 45 minute grilling from your fraud department gets told your all clear and guess what his card still doesn’t work 😡😡

  • farmerxatdh7 Farmer x (@farmerxatdh7) reported

    @MartinSLewis Natwest 20 years after a terrible period with TSB

  • timarnold Tim Arnold (@timarnold) reported

    I've since received a reply from a Natwest 'human' on X which shows some care and understanding. Which begs the question: why make automated responses the default, if good old fashioned human connection is the only thing that makes a customer feel human themselves?

  • Alice12Norman alinor (@Alice12Norman) reported

    @MartinSLewis Been with Natwest since they were invented: with National Provincial before the merger with Westminster. Any problems (very few over the years) quickly resolved. No local branch any more - but then, no local branch of any bank...

  • DavidNSouter David Souter (@DavidNSouter) reported

    Is there a worse online service than #natwest utterly pathetic apology for a security reporting service. Do they actually want to encourage fraud?

  • ConservativeCCh ConservativeChitChat (@ConservativeCCh) reported

    @sophielouisecc HSBC or Nationwide.... possibly also NatWest... I've been testing out a buttload for the past year or so. Opening an HSBC current a/c also gives you access to their "online bonus saver" savings account, which pays interest monthly.

  • vvatherton Victoria Atherton (@vvatherton) reported

    @sophielouisecc @Barclays NatWest have such tight security you can barely access your own account half the time as they suspect you’re a fraudster.

  • lizbarnesrhyl Liz🐁🐁🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@lizbarnesrhyl) reported

    @RefugeesGB @sophielouisecc @Barclays I’m happy with NatWest and their customer service. The app for my iPad is good too. Any problems have been sorted quickly.

  • megward2000 Megan Ward 🏳️‍🌈 (@megward2000) reported

    @LloydsBank Hi guys, tried to switch from NatWest via the current account switch service yesterday, it let me open a Club Lloyds account but said something went wrong with the switch in the process. Would you be able to help me out please?

  • RefugeesGB Centre for British Refugees 🇬🇧 (@RefugeesGB) reported

    @sophielouisecc @Barclays Switched from Barclays to NatWest, they're alright, app is decent, been with them a long time and they offer me a big overdraft and line of credit with interest free transfers. Not much in the way of rewards but never had any particular problems with anything that's come up.