NatWest

Is NatWest down in Heathfield, East Sussex, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Heathfield, East Sussex, England 11/14/2025 22:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Transactions (22%)

    Transactions (22%)

  3. Website (22%)

    Website (22%)

  4. Login (22%)

    Login (22%)

Community Discussion

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NatWest Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • buzyizzy21 Cheryl #JohnsonOut 💙 (@buzyizzy21) reported from Uckfield, England

    Has NatWest app crashed? I keep getting connection issues and can't get to speak to anyone on Customer Services. Blooming nightmare, no money in the middle of Tesco, had to run home and sort it out on their website, then run back and collect shopping. FML

  • lure_toby TobyLure (@lure_toby) reported from Hailsham, England

    @georgiatagg97 @NatWest_Help Ha....my sons spent nearly 6 hours on lunch breaks trying to talk to somebody about transferring his child fund to his bank account, ive been with Natwest as an adult for 25Years never had a problem but this is totally ridiculous, they have hung up on him twice too.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveCarrera4S SteveA (@SteveCarrera4S) reported

    @CooperativeBank I’ve done complaints before. The problem is solved well before the complains dealt with. Why is it NatWest/Lloyds/Santander/ have brilliant online capability but sadly coop don’t

  • SarahDowlingFox Sarah Dowling (@SarahDowlingFox) reported

    @MsWalke63125014 @NatWest_Help @MartinSLewis Omg that’s terrible over a year!! This makes me worried for my son to get his. No one answers the phone and NatWest can’t help with CTF. So bad. We need to escalate this to the Ombudsman this isn’t good enough.

  • grahambishop05 Graham Bishop (@grahambishop05) reported

    @AskNationwide Sounds good but I'd have to clear my overdraft first... not that it will be an issue, what about a loan and a credit card I have with them, could I switch them to nationwide or would they have to stay with natwest?

  • kSJ5BKLKuPUiMOY گُم در سَر (@kSJ5BKLKuPUiMOY) reported

    @NatWest_Help My accounts are frozen since yesterday. I spoke to few people and they all say we can’t help and someone will call you! My 4 months old baby can’t wait for his formula till that mysterious guy decides to call me. #natwest #CustomerService #complain

  • Miketheoldgit Mike H From Surrey British none European (@Miketheoldgit) reported

    Do you try to pay cheques into NatWest. They give you a app on your phone to take a picture of the cheque but the app times out before the stupid thing takes a picture.Half the time their bank cheque machines dont work and no counter service?

  • SomeLikeItRita Rita Lobo (@SomeLikeItRita) reported

    @humourscript @Barclays I'm so sorry this has happened. Not sure if it's helpful, but Natwest has an emergency cash service that lets you withdraw some cash using your phone app. Not perfect, but hopefully you won't be stranded.

  • Alan98410060 Alan (@Alan98410060) reported

    @NatWest_Help hi, I switched to NatWest on 7th March but haven’t yet received my £150 bonus. Can you tell me when it might be paid? Was the main reason I switched because it will help with upcoming expenditure. Thanks.

  • gordonbruce7 GB. Grumpy but hopeful. (@gordonbruce7) reported from Baile Mor, Scotland

    Just forwarded a phishing email to the email address listed on NatWest’s website. Message returned as spam. Hmmm. @NatWest_Help

  • jwmjwm1951 john maynard (@jwmjwm1951) reported

    @NatWest_Help My debit card has been blocked by Natwest since April 8th. I am currently out of the UK and call charges to the UK are £1 per minute. I spent £30 today trying to reach natwest. HELP me please 🙁

  • SarahDowlingFox Sarah Dowling (@SarahDowlingFox) reported

    @MartinSLewis please can you help my son get his child trust fund money off NatWest no one answers the phone or answers the online portal 10 hours of holding on the phone only to be cut off. How can this be right it’s his money. @NatWest_Help can’t help us either???? TIA