NatWest

Is NatWest down in Heathfield, East Sussex, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Heathfield, East Sussex, England 02/03/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (23%)

    Login (23%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (18%)

    Mobile App (18%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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NatWest Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • lure_toby TobyLure (@lure_toby) reported from Hailsham, England

    @georgiatagg97 @NatWest_Help Ha....my sons spent nearly 6 hours on lunch breaks trying to talk to somebody about transferring his child fund to his bank account, ive been with Natwest as an adult for 25Years never had a problem but this is totally ridiculous, they have hung up on him twice too.

  • buzyizzy21 Cheryl #JohnsonOut 💙 (@buzyizzy21) reported from Uckfield, England

    Has NatWest app crashed? I keep getting connection issues and can't get to speak to anyone on Customer Services. Blooming nightmare, no money in the middle of Tesco, had to run home and sort it out on their website, then run back and collect shopping. FML

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • sperre4 sperre (@sperre4) reported

    @NatWest_Help No, I haven’t tried that. To be honest, if a successful, multi-million pound bank can’t make a functional app I’ll just use a different bank. I’d rather do that than reinstall the Natwest app, set-up my customer ID and going through the facial recognition every week.

  • KUkcirtaP Patrick (@KUkcirtaP) reported

    If like me, you are stupid enough to bank with Natwest - don't! After 15+ years they have deiceded to block access to my accounts with no explnation given. I am having to contact them via email and wait days for a response.

  • SomeLikeItRita Rita Lobo (@SomeLikeItRita) reported

    @humourscript @Barclays I'm so sorry this has happened. Not sure if it's helpful, but Natwest has an emergency cash service that lets you withdraw some cash using your phone app. Not perfect, but hopefully you won't be stranded.

  • Statistuta Matt Goodstadt PhD(FB) (@Statistuta) reported

    @NatWest_Help Hi NatWest. #Digidocs is down. Do you know when it will be working again?

  • andrewb08977043 andrewbrookes (@andrewb08977043) reported

    @THESuperJenn @rickygervais @netflix Well what did happen to me is went into barclays no problem, then went into #natwest and just wanted to get served. Some idiot said there's a ******* q code to get you into the queue using your phone- i said i don't do apps - i'll show you she said. Lucky i didn't head butt her

  • jamesmoylan77 James Ross moylan (@jamesmoylan77) reported

    @NatWestGroup @MarcusRashford It really would help if NatWest supported stabilization of world currencies and the Bretton Woods agreement so that young people would actually have a chance of a good Life. How can anyone justify 7 trillion-dollar a day forex market and 700 trillion dollars in tax havens.?

  • SarahDowlingFox Sarah Dowling (@SarahDowlingFox) reported

    @NatWest_Help My son has still not received his money from his child trust fund back in January. No one answers the phone been holding again for 45 mins this is like the 10th time, no one replies on the portal no one can help on the NatWest help. So what now???

  • sperre4 sperre (@sperre4) reported

    @NatWest_Help The problem isn’t with my name, bank account or postcode. The problem is with the Natwest app on iOS. A recent update broke the app and now I’m lucky if I can log in twice a day due to “some kind of error”.

  • Kapil55891298 Kapil (@Kapil55891298) reported

    @NatWest_Help @NatWestGroup No it's really not good at all! I have sent a pm to natwest help

  • ShirtByShirtMT Shirt by Shirt (@ShirtByShirtMT) reported

    @STRshirts I left Natwest in 2018. Used Barclays and Monzo ever since. Not had any problems since switching. Monzo customer service is spot on!