NatWest

Is NatWest down in Durham, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Durham, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Durham, England 05/16/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Login (32%)

    Login (32%)

  2. Transactions (30%)

    Transactions (30%)

  3. Mobile App (20%)

    Mobile App (20%)

  4. Website (9%)

    Website (9%)

  5. Withdrawals (5%)

    Withdrawals (5%)

  6. Transfer (5%)

    Transfer (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

  • ema_neale emma (@ema_neale) reported from Sunderland, England

    Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • ResistanceUkip UK RESISTANCE 🗣️ (@ResistanceUkip) reported

    Natwest won't give me my money. Pre ordered in person, passport produced, the floor staff get to decide if I can have any?! No managers working either, you couldn't make it up. I'd advise everyone to take their money out or you could be in this horrendous position like me. #cash

  • Melissa7Aimee ‘IN MY ZONE’ OUT NOW 💃🏾 (@Melissa7Aimee) reported

    NatWest are hands down the worst bank I’ve banked with. Would not recommend kmt.

  • HMaester Howard Morland (@HMaester) reported

    Amanda @NatWest Chippenham branch gave excellent customer service today. Could not have been more helpful dealing with a request for assistance. Thank you

  • SoHoMu_ Woha (@SoHoMu_) reported

    @peterproperty If house prices come down, what would Nationwide, Lloyds, NatWest, and Santander think about that as the top 4 mortgage lenders to middle England. Probably have lobbyists working v hard to keep the prices (and their loan book) up

  • BeesterGee GeeBeester 🇬🇧 🚀🐝🌸 (@BeesterGee) reported

    @NatWest_Help The writing is on the wall, #NatWest really finds offering any level of service in the South Downs area just too much of an ask. Time was when we had six branches, now all closed & we get a van scheduled for 1hr a week that has barely run in the last 18mths & still isn't

  • willmontague_ Will (@willmontague_) reported

    @NatWest_Help Well a manager said there’s nothing that can be done. I didn’t even speak to this person either. Service is so bad at Natwest. I went into a branch the other day and they told me there was nobody there to help. Complete shambles.

  • Gregory_Kershaw Gregory Kershaw (@Gregory_Kershaw) reported

    With a bank account being an essential in our society, but natwest proving yet again banks are terrible, is there a bank that doesn't profit off fossil fuels or launder money? #genuinequestion

  • KatrinaMCollier Katrina Collier (She/Her) 🇦🇺🇬🇧 (@KatrinaMCollier) reported

    @NatWest_Help Fabulous, on the 3rd attempt of communicating with NatWest, I've managed to submit the form. @StarlingBank took under 10 seconds. @transferwise took next to no time too. There is so much NatWest could learn from them about 'customer service in 2021'

  • CharLovesBlog Charlotte Loves (@CharLovesBlog) reported

    @NatWest_Help hi, please tell me why I should stay with NatWest when you "don't have counter service" on a Saturday... The only day off of a working week.... And I can't do what I need to do?????

  • Abz_Alsaleh Abz Alsaleh (@Abz_Alsaleh) reported

    Last year I called @NatWest_Help at 2am and when the adviser heard my query he hanged up. Wtf?? I got scammed and the bank shutting. Today the same thing ******* happen again I reported a scam mistake done by me. I got “Alright” then she hanged up the phone. I’m sick of NatWest!!