Is NatWest down in Chatham, Kent, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Chatham, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Mobile App (33%)
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Transactions (22%)
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Website (22%)
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Login (22%)
Community Discussion
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NatWest Issues Reports Near Chatham, England
Latest outage, problems and issue reports in Chatham and nearby locations:
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Angela. 🇬🇧 #JusticeForThomas
(@AngelaH58) reported
from
Grays, England
@org_scp @HHelenakhl @NatWest_Help In conversation with someone in NatWest HO early 2021 after the loss of my mother, re misinformation about a local branch & services I was told that all branches would close & everyone at HO was aware hence service reductions. Someone on twitter called me a liar.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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MEdmondsLondon
(@MEdmondsLondon) reported
@NatWest_Help I’ve been scammed by NatWest! Just spent an hour and a half waiting for fraud team to unblock a legitimate transaction. Shocking service - what’s the excuse?
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Kate W
(@kateweb) reported
> speak to someone else, who insists on taking me through security and asking for information about the issue, before telling me to "Search NatWest complaints" through Google. Awful, infuriating service, again. Have spent over an hour on the phone, now more time on the complaint.
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Rod Snell
(@GrandadRodderz) reported
from
Thurlby, England
Thankyou NatWest for informing me of the suspicious activity on my account and the number i need to rectify it. I only see 1 problem. I don’t bank with you.
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Colin W
(@colinwmd) reported
Loving the Natwest online help thing. You can find some random waffle that doesn't apply to your question in their help pages or you can spend 10 minutes speaking to a robot in order to be guided to the online waffle.
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Kate W
(@kateweb) reported
@NatWest_Help So am I. Apparently I have to fill in the form and wait 5 working days for someone to contact me, while waiting 7 working days for a card. I shouldn't be surprised; I end up having to make a complaint after every interaction with NatWest.
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5imon
(@5imon) reported
NatWest now working hard to resolve the issue, thanks very much @AJHBrom @NatWest_Help
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Wesley
(@Wesley52972789) reported
@NatWest_Help Does natwest have any control over their scummy fraud department or are they happy for that department to mess up someones account and block that person from buying their 8 week old baby any food or paying any bills??????
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Kevin Taylor
(@kevintpega) reported
Shout out to Mark at NatWest for great customer service this morning. Really helpful. Owned the issue end to end across departments and product lines, called back promptly with final resolution. Educated me on their processes so I would not have to call again. Excellent service
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soph v. 885
(@sophb66) reported
@CritchD85 @NatWest_Help @MetroBank_Help So we have to call to sort out our mortgage? **** off I ain’t doing that. metro and NatWest need to sort this out it’s disgraceful
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Critch
(@CritchD85) reported
@NatWest_Help @sophb66 @MetroBank_Help They said if I make a significant change to my Metrobank mortgage, like increasing my loan, my mortgage becomes a "Natwest mortgage" and I get online access. So I don't have a Metrobank mortgage but I don't have a Natwest morgage. What do I have then?! A downgraded experience.