NatWest status: access issues and outage reports

Problems in the last 24 hours in Brighton, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Brighton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Login (29%)
• Transactions (24%)
• Website (24%)
• Mobile App (17%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Brighton, England

Latest outage, problems and issue reports in Brighton and nearby locations:

• 
  Victor Santo Olliver (@VictorOlliver) reported 50 minutes ago from Sompting, England

  @essiefox I left for Homeserve after NatWest, went to Churchill, now better offer from British Gas home insurance. Homeserve years back were slow.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Stirling (@dave_stirling) reported 9 minutes ago

  @NatWest_Help good morning, I’m trying to report that my credit card account details seem to have disappeared from my NatWest banking app. Having been on hold now for half an hour, can you tell me if you’re having a problem or do I wait for the call to be picked up?

• 
  Andy Hunter (@hunter67980) reported 12 minutes ago

  @DarrenMordecai This was the first Natwest final I went to. We were late and Northants were 20-3 when sat down. Always seems odd seeing these wickets on any highlights I see because it's the one part of the game I didn't witness.

• 
  sachmbh 🇵🇸 (@SSashaHb) reported 12 minutes ago

  @NatWest_Int Do not ever, ever, ever trust NatWest ‘bank’ for any international transaction; and never ever expect more from their ‘customer service’ than generic statements to bat you off. #NatWestTHIEVES

• 
  Stephen Volk (@Stevevolkwriter) reported 13 minutes ago

  @scifibulletin @NatWest Soon everything will be reduced to personal managers you never meet, advice you never get, troubleshooting lines that don't work and customer care that doesn't exist.

• 
  Sarahhh (@sarahnaomi151) reported 13 minutes ago

  So these days because of covid The people that work in @NatWest_Help can’t actually set up bank accounts any more. What do they do? Surely that’s a really big part of working in a bank? #natwest #bank #covid

• 
  Chelsea (@justxchelseaa) reported 14 minutes ago

  @NatWest_Help I've just logged into my natwest app and my credit card has disappeared from it. Is this a glitch with the app or should I be worried???

• 
  Rhiannon Roberts (@rhiannongrace13) reported 20 minutes ago

  @NatWest_Help good morning - for some reason, my credit card has disappeared from my NatWest app. Is there an issue with mobile banking? Thanks

• 
  Chris Poole (@ChelmerPrince) reported 23 minutes ago

  NatWest Credit Card Fail. February-Card not working phoned for new one+PIN. They said Yes. Nothing arrived. Phoned again “sorry nothing sent so we’ll send you new card” April - PIN arrived, Still NO card. Such good service NOT!! They soon grab £12 if I’m a day late with payment!

• 
  sachmbh 🇵🇸 (@SSashaHb) reported 27 minutes ago

  @NatWest_Help NatWest ‘Customer Service’ online form: ‘error messages’; Twitter: in private message ‘sorry nothing I can do’; Customer service telephone: For 2 weeks ‘it’s with the investigations team’. ‘Customer experience’: it will be paid back to the payer - it hasn’t been 4 2.5 wks.

• 
  Pip White (@ThisisPipWhite) reported 29 minutes ago from Tarporley, England

  Worst customer experience ever = Natwest Premier Banking. When will businesses learn that customer experience IS EVERYTHING?