NatWest

Is NatWest down in Basildon, Essex, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Basildon, Essex, England 01/28/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (39%)

    Website (39%)

  2. Login (27%)

    Login (27%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (15%)

    Mobile App (15%)

Community Discussion

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NatWest Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • craigh0412 CAH (@craigh0412) reported

    I actually have more chance of flying to space than getting help from @NatWest_Help @NatWest been on the phone for 20 mins. Can't help. Been on to cora for over half hour. Can't help. Waiting in queue which aren't updated in over 20 mins. I give up. I'll go to another bank

  • themrs21 the Mrs (@themrs21) reported

    @EddieHa35418086 @CaptDrimmie NatWest was the one that refused and Barclays let me take it out without any issues.

  • PresTITANRaptor Chris C (@PresTITANRaptor) reported

    I'm working overseas. They couldn't get ANYTHING right and do not have an email address to communicate. AND their chat-help is absolute garbage. We will likely NEVER do business with Natwest again and we may EMBARGO any potential clients that bank with them. Unbelievably poor.

  • themrs21 the Mrs (@themrs21) reported

    @QPRW7 @CaptDrimmie It was NatWest for me too. I transferred it to Barclays and walked down and got it with no questions asked. I know how your wife felt. I was very angry but the woman would not budge in NatWest and refused

  • FensecLtd Fensec Ltd (@FensecLtd) reported

    @efgbricklayer It's a plan to persuade us all to reach NetZero using access to cash & work. The big wigs have been gathering to discuss this for a couple of years. If you don't comply your money supply may be restricted, controlled. NatWest are straight onto it.

  • notebookbham Notebook International (@notebookbham) reported

    @NatWestBusiness first you took your business managers out of the branches now you have no customer service line. Apparently Cora the chat chat bot running the NatWest show. #nocustomersupport

  • erbette2 erbette (@erbette2) reported

    @NatWest_Help 7 odd years as a customer, and get rejected for a credit card because I rent my place and move houses too often. Shame on you natwest.

  • PaddyTaylor Paddy Taylor (@PaddyTaylor) reported

    Hi @natwest I spent 20 minutes trying to get through on Tues, I am now in dire need of help and due to a technical issue you are unable to connect me, no online options meet my need despite the message telling me to try them. When are you going to start offering customer service?

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Threat on hxxps://debit-card-services[.]com/Login[.]php #phishing #natwest

  • Echochamberand1 Echochamberandproud (@Echochamberand1) reported

    @DennyDamien @caoimhinagyarko They should try working for natwest!