NatWest

Is NatWest down in Basildon, Essex, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Basildon, Essex, England 01/19/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (41%)

    Website (41%)

  2. Login (26%)

    Login (26%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (15%)

    Mobile App (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Daniell36791323 Danielle heath (@Daniell36791323) reported

    @NatWest_Help NatWest is hat is going on with app and online banking. I’m stuck at a petrol station unable to pay. Both online banking and app not working payments not going through on bank. U have not updated ur service page either. Terrible customer service.

  • ghostbludx frankie🖤🥀 (@ghostbludx) reported

    natwest sort ur app out i’ve got **** to do

  • JackieMutlow JackieM. (@JackieMutlow) reported

    @NatWest_Help is the NatWest app not working atm

  • wceebee Clive Brown (@wceebee) reported

    @Natwest app is down yet their service update says all is working what a mess

  • hearddg David Graham Heard (@hearddg) reported

    Natwest app just started working again

  • chloaaliyah Chlo (@chloaaliyah) reported

    @NatWest_Help I’m literally out with my weeks worth of shopping I can’t buy because your dumb *** app can’t work and shift money from one account to the other. **** NatWest the app breaks more than works and that ugly *** shade of purple isn’t doing you favours either

  • sserasoul HAN 𓃰! (@sserasoul) reported

    natwest is down are you kidding me??

  • Altogether_ST Sarah Tempest (@Altogether_ST) reported

    My whole morning has been trying to get hold of people about mortgages, energy bills, spent ages on hold, no one replies on here. NatWest app isn’t working. And now it’s midday. Life admin sucks & I blame the Tory’s. How is your morning?

  • brownskinbabe_x babygirl. (@brownskinbabe_x) reported

    NatWest’s system going down on a Saturday is just so convenient!!!!!

  • PaulAle29956700 Paul Alexander (@PaulAle29956700) reported

    @NatWest_Help Thanks all working. Slightly irritating the NatWest communication wasn’t better couldn’t find anything on it apart from other customers comments. Haven’t been able to pick up my sons new car and have to go back tomorrow. First world problem I know mildly frustrating nonetheless.