NatWest

Is NatWest down in Basildon, Essex, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Basildon, Essex, England 12/13/2025 09:50

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Live Outage Map Near Basildon, Essex, England

The most recent NatWest outage reports came from the following cities: London.

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City Problem Type Report Time
United KingdomLondon Login
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLondon Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

  • luke44282906 luke Charles (@luke44282906) reported from Romford, England

    @JabiruMusa9 I’ve contacted NatWest Scam team 👍don’t worry, I have everything to help me and NO SCAMMERS, FACE VALUE ONLY and PAPER TICKETS ONLY ⚒

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • sim_182 Mike (@sim_182) reported

    @NatWest_Help Hello, I’ve received a payment from NatWest into my bank account labelled “COI Compensation”. Can you help me understand what this payment is for?

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • louislittlesuns Jess²⁸ 💙 Lewis (@louislittlesuns) reported

    @Megsdirection Not on Experian but it's being a *****.. it's fine on the TransUnion one which is what NatWest uses but my credit score on Experian keeps jumping up and down I'm so confused. And my address doesn't match on Experian I'm genuinely just confused

  • colinwmd Colin W (@colinwmd) reported

    Loving the Natwest online help thing. You can find some random waffle that doesn't apply to your question in their help pages or you can spend 10 minutes speaking to a robot in order to be guided to the online waffle.

  • GreatVillainPr1 GVP (@GreatVillainPr1) reported

    NatWest Group Plc fined 264.7 million pounds at a sentencing hearing after pleading guilty to failing to prevent money laundering in a case that heard details of hundreds of thousands of pounds being couriered in black garbage bags and branch vaults overflowing with bank notes

  • CritchD85 Critch (@CritchD85) reported

    @NatWest_Help @sophb66 @MetroBank_Help I’m only speaking for myself here, but I’ve been told by the pepper operations team that Metrobank customers bought by NatWest will not be able to access the manage my mortgage portal at all. Unless/until we make a material change to the terms so that we gain a “NatWest mortgage”

  • GreatVillainPr1 GVP (@GreatVillainPr1) reported

    NatWest Group Plc fined 264.7 million pounds at a sentencing hearing after pleading guilty to failing to prevent money laundering in a case that heard details of hundreds of thousands of pounds being couriered in black garbage bags and branch vaults overflowing with bank notes

  • ShahrzadAm Shahrzad Amoli (@ShahrzadAm) reported

    @NatWest_Help again case of 'hidden' fees. Don't know who you're accountable to. Your website clearly says NO foreign transaction fees for Natwest credit card. Says nothing about all charges I'm paying for 'currency exchange fees'. Your info is misleading, inaccurate & dishonest

  • Noisia_RL Noisia (@Noisia_RL) reported

    @NatWest_Help You should know you can't screenshot the natwest app -_- Please advise why your agents aren't picking up open messages from over 12 hours ago on a 24\7 messaging service ?

  • crapolatombola Christmas Lucy🎄 (@crapolatombola) reported

    @brihall71 That was my thinking. Plus I’m a NatWest customer