NatWest

Is NatWest down in Basildon, Essex, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Basildon, Essex, England 01/15/2026 11:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (26%)

    Login (26%)

  3. Transactions (20%)

    Transactions (20%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • nurizzatiabdazi pose Terry (@nurizzatiabdazi) reported

    @crocsandsocks78 @NatWest I was recommended to @AntiTrafico_DF they were able to successfully regain access back to my hacked account. They even work on banned, locked accounts. I recommend them✅

  • GAxtellPowell Georgia Axtell-Powell (@GAxtellPowell) reported

    @NatWest_Help Hi. I’m trying to book a holiday but when I click on the notification for transaction approval on the NatWest app and log in to the app the ‘approve transaction banner’ isn’t appearing on the Home Screen. Is there an issue? I can’t book without it. Thanks

  • crocsandsocks78 Beardymcbeardface. (@crocsandsocks78) reported

    Discovered last night that @Natwest has locked my bank account without any notice. Tried talking to them but apparently their staff dont know. Any ideas on how to proceed? Have no fuel and now a days pay down already.

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • Chaz_Miller Charlie Miller (@Chaz_Miller) reported

    @NatWest_Help been attempting to set up online banking for our PC for months. Completed the application, all parties signed online & had a letter to say it can’t be processed because my email address doesn’t match your records? I’m not a NatWest customer so whose records? Argh 😡

  • Chaz_Miller Charlie Miller (@Chaz_Miller) reported

    @NatWestBusiness been attempting to set up online banking for our PC for months. Completed the application, all parties signed online & had a letter to say it can’t be processed because my email address doesn’t match your records? I’m not a NatWest customer, so frustrating!

  • viqqs143 Viqqs (@viqqs143) reported

    @NatWest_Help is there something wrong with telephone banking? All I am hearing is ‘welcome to NatWest’ and then nothing else. I have tried callling 4 times now. Also the messaging function is not working

  • BristolBrood Angharad Paull (@BristolBrood) reported

    @Morrisons for some reason your app cleared my entire food order (despite confirming twice on NatWest app) and Inwas left with a measly bit of shopping for a weekend hosting 9 people 😭 Have you been having issues?

  • Adobo_Killer ACRPZ (@Adobo_Killer) reported

    @NatWest_Help Hi. I could not access my Natwest Mobile app. Is the service down?

  • mattie1da matthew (@mattie1da) reported

    @natwest i’ve tried chatting up the robot on your app for help but she won’t tell me how to call you guys on wifi instead of spending so much money on credit. £10 just disappeared being on hold for 8+ minutes 😩