NatWest

Is NatWest down in Basildon, Essex, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Basildon, Essex, England 09/18/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Login (27%)

    Login (27%)

  3. Transactions (13%)

    Transactions (13%)

  4. Website (10%)

    Website (10%)

  5. Withdrawals (7%)

    Withdrawals (7%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • SubhanAhmed_ subhan ahmed (@SubhanAhmed_) reported

    @NatWest_Help hello I am abroad and the flight tickets I bought using NatWest credit card, the flight got delayed. I am wondering how I can report back to credit card team and claim compensation. Can you please help?

  • Ariadne_Reviews Ariadne 🦋 (@Ariadne_Reviews) reported

    and christ alive, Natwest bury their contact number in their website like it's buried treasure.

  • AprilPreston_ April Preston (@AprilPreston_) reported

    Got a business banking issue - If anyone uses Natwest and does it well, please DM. No luck with their customer services platforms sadly.

  • Dododoyle2 susan (@Dododoyle2) reported

    @Darren_med32 @yorkshirekenny @BernieSpofforth If you have a natwest Bank account it's there. You might have to ask a younger member of your family to help. I asked my daughter to help as had seen this on here. We turned it off. Sorry if this is not very helpful.

  • Cezerkiran Cezerkiran (@Cezerkiran) reported

    @suzuki2wheelers bought a sf 250 from natwest suzuki (chennai).While delivering the bike,they dint provide the owners manual moreover there are some problem in fork assembly ,and i am due for 1st service ,now I am unable to go to SVC. No proper response from the showroom.

  • MaverickMark mark palmer (@MaverickMark) reported

    @NatWest_Help just been through another awful experience over 10 days on fraud all caused by Natwest. Total shambles. Polite responses to tickbox when you eventually complain to FCA. No urgency or bother about fraud.

  • 74MGN74 Michael (@74MGN74) reported

    @VirginMoney recently you have demolished the fingerprint login and sry but I'm moving everything over to NatWest Bank because they have amazing biometrics. I've called you I've done the stupid chat thing yet you have ignored me. Everything else has working biometrics so don't..

  • IamSarahJayJay SarahJay (@IamSarahJayJay) reported

    @LindseyLisette7 Oh once thats done it takes 4 to 6 working days to clear Natwest. Normally 5 for me. If they don't sort it in Monday I'm ****** basically xx

  • mrizwansharif Rizwan Sharif (@mrizwansharif) reported

    @NatWest_Int I have a question. Why does Natwest offer international banking when none of your processes is set up to support international customers?

  • GovernmentsNot surely you jest (@GovernmentsNot) reported

    @YardleyShooting @LloydsBank It’s definitely common for British banking. But trust me gets worse with other banks like NatWest. Good luck with support