NatWest

Is NatWest down in Basildon, Essex, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Basildon, Essex, England 01/30/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (41%)

    Website (41%)

  2. Login (24%)

    Login (24%)

  3. Transactions (19%)

    Transactions (19%)

  4. Mobile App (16%)

    Mobile App (16%)

Community Discussion

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NatWest Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • luke44282906 luke Charles (@luke44282906) reported from Romford, England

    @JabiruMusa9 I’ve contacted NatWest Scam team 👍don’t worry, I have everything to help me and NO SCAMMERS, FACE VALUE ONLY and PAPER TICKETS ONLY ⚒

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

  • AngelaH58 Angela. 🇬🇧 #JusticeForThomas (@AngelaH58) reported from Grays, England

    @org_scp @HHelenakhl @NatWest_Help In conversation with someone in NatWest HO early 2021 after the loss of my mother, re misinformation about a local branch & services I was told that all branches would close & everyone at HO was aware hence service reductions. Someone on twitter called me a liar.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • gordonbruce7 GB. Grumpy but hopeful. (@gordonbruce7) reported from Baile Mor, Scotland

    Just forwarded a phishing email to the email address listed on NatWest’s website. Message returned as spam. Hmmm. @NatWest_Help

  • EmmaPippard emma (@EmmaPippard) reported

    The natwest help centre is useless. I forgot my online banking password, but to change it I need my account number (which isn't printed on the debit card), so I don't have my account number and to get my account number I need to login to online banking...what exactly do I do now

  • ShirtByShirtMT Shirt by Shirt (@ShirtByShirtMT) reported

    @STRshirts I left Natwest in 2018. Used Barclays and Monzo ever since. Not had any problems since switching. Monzo customer service is spot on!

  • SarahDowlingFox Sarah Dowling (@SarahDowlingFox) reported

    @MsWalke63125014 @NatWest_Help @MartinSLewis Omg that’s terrible over a year!! This makes me worried for my son to get his. No one answers the phone and NatWest can’t help with CTF. So bad. We need to escalate this to the Ombudsman this isn’t good enough.

  • sperre4 sperre (@sperre4) reported

    @NatWest_Help No, I haven’t tried that. To be honest, if a successful, multi-million pound bank can’t make a functional app I’ll just use a different bank. I’d rather do that than reinstall the Natwest app, set-up my customer ID and going through the facial recognition every week.

  • jamesmoylan77 James Ross moylan (@jamesmoylan77) reported

    @NatWestGroup @MarcusRashford It really would help if NatWest supported stabilization of world currencies and the Bretton Woods agreement so that young people would actually have a chance of a good Life. How can anyone justify 7 trillion-dollar a day forex market and 700 trillion dollars in tax havens.?

  • jwmjwm1951 john maynard (@jwmjwm1951) reported

    @NatWest_Help My debit card has been blocked by Natwest since April 8th. I am currently out of the UK and call charges to the UK are £1 per minute. I spent £30 today trying to reach natwest. HELP me please 🙁

  • kSJ5BKLKuPUiMOY گُم در سَر (@kSJ5BKLKuPUiMOY) reported

    @NatWest_Help My accounts are frozen since yesterday. I spoke to few people and they all say we can’t help and someone will call you! My 4 months old baby can’t wait for his formula till that mysterious guy decides to call me. #natwest #CustomerService #complain

  • Tans_TastyCakes Tanya Clubb (@Tans_TastyCakes) reported

    @Natwest NatWest Any ideas how My son can access his child trust fund? I have been on your page and there are hundreds of complaints regarding this and not being able to contact you. I have been on hold three times last week for over an hour and today for nearly two hours with

  • SarahDowlingFox Sarah Dowling (@SarahDowlingFox) reported

    @MartinSLewis please can you help my son get his child trust fund money off NatWest no one answers the phone or answers the online portal 10 hours of holding on the phone only to be cut off. How can this be right it’s his money. @NatWest_Help can’t help us either???? TIA