NatWest

Is NatWest down in Basildon, Essex, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Basildon, Essex, England 01/14/2026 10:00

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (26%)

    Login (26%)

  3. Transactions (21%)

    Transactions (21%)

  4. Mobile App (15%)

    Mobile App (15%)

Community Discussion

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NatWest Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

  • luke44282906 luke Charles (@luke44282906) reported from Romford, England

    @JabiruMusa9 I’ve contacted NatWest Scam team 👍don’t worry, I have everything to help me and NO SCAMMERS, FACE VALUE ONLY and PAPER TICKETS ONLY ⚒

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Mxx1988 Emma Edwards (@Mxx1988) reported

    @AskNationwide I’ve spoken to NatWest, the money is not with them and the transaction has not been reversed. They suggested you check your suspense account? The issue is clearly not resolved …

  • nightfire391 UniqueLegend (@nightfire391) reported

    @PayPalUK hi I owe paypal just under 200 pounds due to me blocking online payments via a setting on the natwest app one time - only problem is the two payments i sent to cover the money owed is set on pending I received a voicemail with a unverified number to ring what do i do?

  • MarcPennHub Marc Cox (@MarcPennHub) reported

    @TravelodgeUK tried to book a room using a natwest mastercard debit card but the website kept telling me its an unrecognised card.. I tripled checked all the details but nothing seems to be working. I have no other method of paying..

  • Jnaex1 Jennaaaa 🇬🇾 (@Jnaex1) reported

    @FUYA0SGF @lmnotjenna I ordered 4 books and 3 of them came and the money went through for 3 only, like okay cool I forgot about the 4th book, then suddenly the money goes and I'm like wtf ??? Checked my emails then realised 😭 I was on the phone to natwest bro like I wanted my money back

  • HevSlater Heather Slater (@HevSlater) reported

    So Apple are happy to take £3377 off my learning disabled son and dont think that him not understanding is a reason to refund. Absolutely heartbroken that all his money has gone and no one wants help! Shouldnt unusual behaviour on an account be flagged too??#apple #natwest

  • DamianJHarries Damian Harries (@DamianJHarries) reported

    @tastecard Hi , I have just upgraded my NatWest card to include cinema tickets , When entering my email it access it’s telling me it’s invalid …I think it’s because I have a - in the email …can you help ?

  • Angela2634 Angela263 (@Angela2634) reported

    @NatWestGroup yet again another letdown from natwest is the money taken from my account ever going back? More gone today my advice is DO NOT bank with these they have no concept of customer care

  • felicitylotter Felicity Lotter 🇿🇼🇿🇦🇬🇧 (@felicitylotter) reported

    @seetickets @UkWatchdog Still not received my refund! Refund bounced as my bank card had expired, Natwest initiated a chargeback to #Seetickets on 06/08/2021. Yet I havent received my refund despite numerous emails/tweets. Beyond disappointed at total lack of customer service.

  • ASonNamedBort Charlie for AlI (@ASonNamedBort) reported

    NatWest have blood on their hands for allowing me to access it

  • danihaarding Danielle (@danihaarding) reported

    @NatWest_Help @emilycoxinabox Awful service. Since when do banks cold call customers? I had this call and hung up due to phishing. Do not feel comfortable discussing personal banking via a zoom call that I did not request. NatWest should contact customers to inform them of this service via email or the app.