NatWest

Is NatWest down in Basildon, Essex, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Basildon, Essex, England 01/09/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (39%)

    Website (39%)

  2. Transactions (21%)

    Transactions (21%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (18%)

    Mobile App (18%)

Community Discussion

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NatWest Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • terry_webbs Terry Webbs ツ (@terry_webbs) reported

    @NatWest_Help #natwest credit card notifications stopped working on iPhone 16.3 but all other push notifications work from the banking app, followed support advise to uninstall etc still not working and they never called me back, confused !

  • brunomartelli Bruno Martelli (@brunomartelli) reported

    @AskNationwide I'm not sure. I have invest direct + FlexBasic account with a card. Trying to pay myself at Natwest - I've paid me before. App + Website want me to use card reader. I have choice of card numbers to use in a dropdown. Neither are the number of the FlexBasic account card i have...

  • blank_that ThatBlankPage (@blank_that) reported

    NatWest is the third bank operating in the UK which has pledged to stop direct financing for fossil fuel operators - HSBC & Lloyds were 1st Is your pension green? If not, head to @MMMoneyMatter and see how you can help stop financing war and fossil fuel greed. #EnergyCrisis

  • subbysmith Andy Smith (@subbysmith) reported

    @HSBC_UK Hi, this was an issue with NatWest. I was just checking whether or not your app would allow me to do it, as I'm looking to switch accounts.

  • JosefinaTeresia Anita Swingler (@JosefinaTeresia) reported

    @SomeAreDead I have never had a problem with banks. Possibly because I never had any money to speak of. I'm very disappointed that both Barclays and NatWest bankroll the fossil fuel industry. There are ethical banks like Triodos, but they have no high street presence.

  • paulasiomc Paula McArdle (@paulasiomc) reported

    @NatWest_Help you need to sort your approval request system. A big problem! Can't book hotels or train tickets anymore. On Trainline it says go to NatWest app to approve. I do it, return to Trainline only for screen to have refreshed. Not good!

  • Lilacsprite Willow Dawn Calder (@Lilacsprite) reported

    @RishiSunak You could recover the £350m in bonuses about to be dished out by Natwest to shareholders. We still own 45% of that bank from its bail out - wtf is going on? £45.5b to keep it afloat!

  • JWhitleyb Jo brakewhitley (@JWhitleyb) reported

    @NatWest_Help @vendingAVA Same issue for me to, after logging on with card reader, kicks you out back to main natwest login page. Wish Natwest would put automated message on their phone. Seeing this would seem to be effecting a fair few folk, considering the length of time holding on....

  • tuttonp Paul Tutton (@tuttonp) reported

    @CyclingLawLDN Is that a way down from the Bank of England? I used to ride that when I occasionally commuted from Paddington to NatWest HQ. Awful junction for bikes

  • Foxglove231 Foxglove23 (@Foxglove231) reported

    @StarlingBank May I also ask, is it possible to use the Switch service to move my current account from Natwest to Starling? Its my bills account and the thought of physically moving all those direct debits is exhausting..