NatWest

Is NatWest down in Basildon, Essex, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Basildon, Essex, England 01/28/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (39%)

    Website (39%)

  2. Login (27%)

    Login (27%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (15%)

    Mobile App (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • AngelaH58 Angela. 🇬🇧 #JusticeForThomas (@AngelaH58) reported from Grays, England

    @org_scp @HHelenakhl @NatWest_Help In conversation with someone in NatWest HO early 2021 after the loss of my mother, re misinformation about a local branch & services I was told that all branches would close & everyone at HO was aware hence service reductions. Someone on twitter called me a liar.

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • luke44282906 luke Charles (@luke44282906) reported from Romford, England

    @JabiruMusa9 I’ve contacted NatWest Scam team 👍don’t worry, I have everything to help me and NO SCAMMERS, FACE VALUE ONLY and PAPER TICKETS ONLY ⚒

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • CoxSecurity Cox Security Ltd (@CoxSecurity) reported

    @HickeyWriter @NatWest_Help I’m now getting the same bullshit banking policy from NatWest declining transactions with Apple Store, telling me I have to go into the merchant and pay by card! What a joke NatWest, I’ve never had a fraudulent transaction on my account in all the years I’ve been a customer

  • GigerPunk GigerPunk (@GigerPunk) reported

    @Nelle_Macbeth If it's any consolation I had similar trying to switch to paperless with natwest, can only be done by logging into website, not via the app. But I'd have to reset my pw to get onto the website :/

  • AmazzinRosey Rosey amazzin 💙nhs (@AmazzinRosey) reported

    Well take my id down to morrisons 3rd time lucky 🙃 flaming ridiculous they need my actual sort and ac number as not displaying on my bank card before can start work not an immigrant ya know Dunno why natwest do this 🙃 on new cards take sort code of

  • ItchDas Itch (@ItchDas) reported

    @Natwest @NatWest_Help As a vulnerable customer i have no card, no assistance and I've tried calling to report more #Fraud my account has been ignored and you just ignore people with disabilities. It's a joke, why don't you help me?

  • cathy_mudge Cathy Mudge (@cathy_mudge) reported

    @FrancesW05 The Samaritans, better get your pronouns ready. Having just fought Natwest Bots to solve an issue. I gave up, eventually found a tel. no on Google. Guess what, they referred me back to the bot.

  • TheJimFennell James (@TheJimFennell) reported

    @RBS_Help as a member of the public and ex employee I'm shocked an appalled by the customer service I've received. 5 day SLA that is now on its 17th day without a response..apart from a system driven text....I have names (at RBS natwest) ill keep private for now.

  • JustinBarker77 Justin Barker (@JustinBarker77) reported

    @AppleSupport my 11 yo son has opened a NatWest bank account in the UK, which allows Apple Pay but when I try and add to wallet it says payment card not accepted for this account. How do I fix?

  • iAmKudaMaynard Maynard Manyowa (@iAmKudaMaynard) reported

    @missThabang Its the same trick they use with banking as well. They create a similar page. Send you a text saying your money is gone. You are asked to protect your account. You login on the spoof page - you are done. Halifax used to that same issue. Natwest fixed it by an external pad.

  • witchinana W. Nana GreenBlob (@witchinana) reported

    @audibleuk are you having a massive problem taking NatWest payments? I’m going to use my 2 credits and quit at this rate. Thought you’d sorted it 23/11. Now all over again 23/12

  • sybilsdad Baggiesman (@sybilsdad) reported

    Wells Fargo fined $1.7 billion for screwing their customers in the US. TSB find £49 million for IT issues that shut clients out of their accounts. NatWest fined for money laundering. Deutsche fined lots for money laundering. What is the point of banking?