NatWest

Is NatWest down in Basildon, Essex, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Basildon, Essex, England 01/17/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (41%)

    Website (41%)

  2. Login (26%)

    Login (26%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (15%)

    Mobile App (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Liamjtarr Liam (@Liamjtarr) reported

    @AskNationwide The forward trace was logged by NatWest to contact you. I have a reference for this but their problem is that nationwide is not responding. 7 phone calls and I still cant reach your fwrd tracing team on the phone. They need to call me before 4pm. Its an absolute joke.

  • Skelly2505 mark skelton (@Skelly2505) reported

    @NatWest_Help hi I missed NatWest a loan repayment and am trying to use the rbs pay by card site to pay it but it’s not recognising the sort code which is 60-19-28 please advise

  • Abbie_thfc Abbie (@Abbie_thfc) reported

    This is not the first we have had problems with #natwest and it isn't good enough! [4]

  • cb_norman Chris Norman (@cb_norman) reported

    Hello @NatWest_Help - I keep experiencing problems paying off a Barclaycard on their website via my debit card, even though the funds are available and I'm approving via the NatWest app. Keeps declining - is there a limit on how much I can do in one transaction?

  • marklith Mark Litherland (@marklith) reported

    @emma_c_williams Actually, since they split from TSB, the customer service to us has been excellent. Especially in contrast to NatWest b

  • Barclaycard Barclaycard (@Barclaycard) reported

    @jumpingjacks198 Hi Hayley, thanks for your message and sorry you're having trouble making the payment! Have you tried contacting NatWest to see if there's any issues from their side? What's been advised from us so far? Have you been able to log a complaint? 1/2

  • Gary_Barclay Gary Barclay (@Gary_Barclay) reported

    @hsbc and @natwest both caught laundering money and yet they are presented as suitable, professional organisations to help us manage our money... really?

  • LadyGarland33 Steve Garland (@LadyGarland33) reported

    Dear @Morrisons - @natwest thought my online Xmas big shop to you was fraudulent so declined the transaction. Because of that we've also now lost our delivery slot... There's no more until the 28th. We've got covid and are stuck! Please can you help save our sad little Xmas?

  • medic_uk MbChBITDA (@medic_uk) reported

    @Finumus1 @coinbase I think only challenger banks in the UK are crypto friendly. From my brief check only legacy bank which won't block transactions is Natwest.

  • thelistlesslime Archie Lime (@thelistlesslime) reported

    @thedimmick There was a company in the NatWest accelerator, they owned a beef farm down Black Mountain way so they had chosen to go for leather goods too. Can't find their name now though...no help