NatWest

Is NatWest down in Basildon, Essex, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Basildon, Essex, England 01/29/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (39%)

    Website (39%)

  2. Login (27%)

    Login (27%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (15%)

    Mobile App (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • luke44282906 luke Charles (@luke44282906) reported from Romford, England

    @JabiruMusa9 I’ve contacted NatWest Scam team 👍don’t worry, I have everything to help me and NO SCAMMERS, FACE VALUE ONLY and PAPER TICKETS ONLY ⚒

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Atkins1964 Paul (@Atkins1964) reported

    @Keir_Starmer We are all concerned about that transformation. One,Knute it stops illegal boats leaving France, the next opening an approved bank account to access your own funds while the same bank (NatWest already do this) monitor your carbon footprint. The path is clear and unacceptable

  • flashpants2025 Graeme (@flashpants2025) reported

    @LeilaniDowding I also have a NatWest account. Would transferring to Monzo not help or would they know anyway.

  • coomerdarren Darren Coomer (@coomerdarren) reported

    @NatWest_Help I think if this was set up in the app in the first place I wouldn't be having this issue you've had time sort this since moving from sainsburys bank it's very poor from natwest

  • MultibaggAIHQ Multibagg AI (Global) (@MultibaggAIHQ) reported

    NWG: NATWEST GROUP LIFTS 2025 GUIDANCE AS Q3 PRETAX PROFIT RISES 30% TO £2.18B, TOTAL INCOME SEEN AT £16.3B. DRIVES LOAN GROWTH AND STRONG CUSTOMER ACTIVITY.

  • OrbitalSoph OrbitalSoph (@OrbitalSoph) reported

    @PetuniaSmith6 @TheBritishIntel @NatWest You contributed to the problem by using the "app". People like you are why they can do this to us.

  • Mudbudda1 Mudbudda (@Mudbudda1) reported

    @LeilaniDowding Er.... **** em off for another bank for now! If lots of NatWest customers did that they would crash and send a signal to the others...

  • MuckyMoz Char (@MuckyMoz) reported

    @NatWest_Help Well first I was unable to make a payment on my card due to transfer to NatWest from Sainsbury’s, then my new customer information doesn’t work. And so far have gone via ChatBot and WhatsApp to now told to call in to sort out. Poor customer journey all round for a new customer

  • Ploppy3528 Peter Parker (@Ploppy3528) reported

    @LeilaniDowding Leave natwest would help

  • gerrybish Gerald Bishop (@gerrybish) reported

    @NatWest_Help Hi. I’m trying to access my online banking and not getting my one time code. I don’t have a bank card reader because I only use NatWest for my savings account. Can someone help?

  • neil_1865red N (@neil_1865red) reported

    @Basil_TGMD Right shutting down my NatWest account asap 🤦