NOW TV

Is NOW TV down in Smethwick, Sandwell, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Smethwick, Sandwell, England 10/27/2025 14:05

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Buffering (40%)

    Buffering (40%)

  2. Crashing (32%)

    Crashing (32%)

  3. Sign in (17%)

    Sign in (17%)

  4. Playback Issues (10%)

    Playback Issues (10%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent NOW TV outage reports came from the following cities: Birmingham, West Bromwich and Oldbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Buffering
United KingdomWest Bromwich Buffering
United KingdomBirmingham Sign in
United KingdomOldbury Sign in
United KingdomBirmingham Crashing
United KingdomBirmingham Sign in

Community Discussion

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NOW TV Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • sophiemorbey morble (@sophiemorbey) reported from Birmingham, England

    PSA: Now TV are the worst company I’ve ever had the displeasure of coming across. Poor and rude customer service and STILL no working broadband, despite being promised it would be yesterday. @nowtv @nowtvhelp YOU SUCK.

  • sophiemorbey morble (@sophiemorbey) reported from Birmingham, England

    Hey @nowtv @nowtvhelp please give Ferruccio from your call centre a raise!!!!! We didn’t 100% get to the bottom of my issue (shock) but he cheered me up with chats about Animal Crossing and RuPaul’s Drag Race. Top guy - please be my pal x

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • Tshepo26873841 Tshepo (@Tshepo26873841) reported

    @nowtv when is the internet returning to m32. Unable to work and it has been down all morning

  • rafthemaster Richard Frame (@rafthemaster) reported

    Once again my hopeless @SkyHelpTeam Q box has lost its internet and it’s all my routers fault - EVERY other bit of kit I own is happy with the router, not you. Can you hurry up and move all content to NOWTV so I can bin your awful box & use my AppleTV to view the content instead?

  • loopysdad Jay G (@loopysdad) reported

    @SteveDoherty1 @SkyUK NowTV passes bought on AppleTV or through iTunes are only usable on Apple device(s) :( You can try & ask Apple to refund but for the price it’s easier to just buy a new pass for the TV - or get a family member to use theirs to login ;)

  • pageantmalarkey Elise But Better (@pageantmalarkey) reported

    @nowtv hi there! Pretty sure you’re breaking some @Ofcom codes for not fixing a known fault/bug with repeated “verify your account” emails that can’t be resolved after sign up. The issue goes back to 2018 on your forums. Do I need to make a formal complaint to get you to fix it?

  • tippleroils Jack Tippler (@tippleroils) reported

    @NOWHelpTeam I've been talking to online chat for an hour to try and solve this and they seem to have no idea how the NowTV platform actually works. I can't log in on multiple computers, why would reinstalling the app help? I don't get the option to type my email address.

  • gneiss68 BobJim (@gneiss68) reported

    @4Viewers @TealCartoons Sorry to barge in but the only problem I've had is that it struggles to remember which episode of a series I'm up to. e.g. I have to start episode five for a few seconds to make it realise I've watched episode four. My device is a recent NowTV box.

  • alexhewittactor Alexander Hewitt (@alexhewittactor) reported

    @NOWHelpTeam Hi, No. When I call, there's an automated message which says NowTv is aware of the issue. Should I still call through anyway?

  • VProofreader #BLM Vicky Brewster - Editor & Proofreader (@VProofreader) reported

    Oh god. I’ve discovered an awful cop/‘profiling’ show on NowTV. It’s like a Hannibal Lecter setup but Hannibal is Michael Sheen and Will Graham/Clarice is his son who is ‘crazy’ enough that he has to sleep in restraints. It’s so ******* camp

  • MinooOsborne Minoo Osborne 😷💉💉 (@MinooOsborne) reported

    @NOW @Sheridansmith1 Why do we need to delete and reinstall NowTV app on Apple TV every other day on the account of screen size either shrinking or expanding! Don’t have a problem with any other app except for NowTV!

  • BullFrancis Francis Bull (@BullFrancis) reported

    @NOWTV Hi I’m trying to cancel my now tv account but when I log in it does not show my account details or payment details and shows the prices in euros I cannot cancel my payments either on my bank account as it shows as a card payment and not a DD or Standing order please help