NOW TV

Is NOW TV down in Smethwick, Sandwell, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Smethwick, Sandwell, England 12/26/2025 09:45

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (37%)

    Crashing (37%)

  2. Buffering (31%)

    Buffering (31%)

  3. Sign in (21%)

    Sign in (21%)

  4. Playback Issues (10%)

    Playback Issues (10%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent NOW TV outage reports came from the following cities: Birmingham, Wednesbury and West Bromwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Crashing
United KingdomWednesbury Crashing
United KingdomBirmingham Crashing
United KingdomWest Bromwich Sign in
United KingdomBirmingham Crashing
United KingdomBirmingham Buffering

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • sophiemorbey morble (@sophiemorbey) reported from Birmingham, England

    Hey @nowtv @nowtvhelp please give Ferruccio from your call centre a raise!!!!! We didn’t 100% get to the bottom of my issue (shock) but he cheered me up with chats about Animal Crossing and RuPaul’s Drag Race. Top guy - please be my pal x

  • sophiemorbey morble (@sophiemorbey) reported from Birmingham, England

    PSA: Now TV are the worst company I’ve ever had the displeasure of coming across. Poor and rude customer service and STILL no working broadband, despite being promised it would be yesterday. @nowtv @nowtvhelp YOU SUCK.

  • ibaird73 Ian Baird (@ibaird73) reported from Birmingham, England

    @nowtv Can’t access my day pass to Sky Sports. Rebooted everything. Other passes are working fine. Others seem to be having issues with @SkySports too! Help!

  • sophiemorbey morble (@sophiemorbey) reported from Birmingham, England

    Within 24 hours of me ringing @virginmedia, we’re up and running with broadband (it’s also dead fast, bonus) 👏🏼 If anyone is considering @NOWTV for internet, PLEASE don’t bother. They are honestly the worst provider I’ve ever come across.

  • JimFeltham James Feltham (@JimFeltham) reported from Bromsgrove, England

    @NOWTV Was that a penalty? Quality is so terrible I can't tell. #ENGBEL

  • CraigDHoare Craig 🌹 (@CraigDHoare) reported from Birmingham, England

    @NOWTV Please make the app better...constant issues streaming via TV. Internet connection is fine.40 quid a month for "something's not right "

  • _Rachele_ Rachele (@_Rachele_) reported from Birmingham, England

    . @NOWTV HELP ME PLS 😭 For about a year I've not been able to update my watch list - every time I try to add to my TV it's not letting me again saying: "sorry we're having trouble updating."

  • RachelHad2 🎢👠Rachel Hadley🎢👠 (She/Her) (@RachelHad2) reported from Perton, England

    @SkySportsF1 @NOWTV can sort out the intermittent sound issues with the transmission for the F1 please!?! It's annoying

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • welshy_82 Jonathan fry (@welshy_82) reported

    @Bleasedog @NOWTV I’ve had the same issue tonight. 4K smart box worked when first setup this morning apart from Netflix. Factory reset and now getting nothing other than the same error you’re getting

  • Bleasedog Ian Blease | Dodgers Win! (@Bleasedog) reported from Manchester, England

    Hello @NOWTV please could someone get in touch work me? Bought a new stick tonight and keep getting the error "authentication plugin bot downloaded -4" Have tried everything I can find on the website and the bot live chat.

  • ChrisMPattinson Chris M Pattinson (@ChrisMPattinson) reported

    @NOWTV I can’t sign into NowTV? Can you help please?

  • ValarMyghulis Sian✨ (@ValarMyghulis) reported

    why does nowtv insist on being the worst streaming platform

  • cuIIenswhore eli🎃haunting woosh (@cuIIenswhore) reported

    @nowtvhelp @NOWTV hi i just moved in to a new flat and the wires to the master socket are damaged and we need an engineer. I’ve been trying to live chat but it keeps linking me to articles. could you help?

  • KatHobbs6 Kat Hobbs (@KatHobbs6) reported

    Yo @NOWTV why is my internet not workiiinnnnggg, what’s the point in paying for super fast if it doesn’t work

  • hurricanetna tahmeed, to you (@hurricanetna) reported

    Trying to use @nowtv on desktop can be a very unpleasant experience, pls work on making a in browser video player

  • DaveAGriffiths David Griffiths (@DaveAGriffiths) reported

    @nowtvhelp hello, I bought a sky sports day pass last week and received an email today saying that a 4 month mobile pass has been added to my nowtv account, but I’m unable to watch sky sports on any of my devices as it says I don’t have a pass. Please can you help?

  • partly_bearded Dan, but wearing a mask (@partly_bearded) reported

    @Lutzoid Yep. Game Pass on PC is ******* awful and now they're dragging others into it. It's like a repeat of Netflix vs Prime vs NowTV again, with the NowTV equivalent sadly controlling the shots.

  • ajforster25 AJ Forster (@ajforster25) reported

    @NOWTV I currently have a sports pass but for the past week haven’t been able to use it due to our internet been down for a week because Sky have been terrible in fixing it