NOW TV

Is NOW TV down in Smethwick, Sandwell, England?

No problems detected

If you are having issues, please submit a report below.

NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Smethwick, Sandwell, England 11/20/2025 14:00

At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (39%)

    Crashing (39%)

  2. Buffering (32%)

    Buffering (32%)

  3. Sign in (18%)

    Sign in (18%)

  4. Playback Issues (11%)

    Playback Issues (11%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent NOW TV outage reports came from the following cities: Birmingham and West Bromwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Crashing
United KingdomWest Bromwich Sign in
United KingdomBirmingham Crashing
United KingdomBirmingham Buffering
United KingdomWest Bromwich Buffering
United KingdomBirmingham Sign in

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • sophiemorbey morble (@sophiemorbey) reported from Birmingham, England

    Hey @nowtv @nowtvhelp please give Ferruccio from your call centre a raise!!!!! We didn’t 100% get to the bottom of my issue (shock) but he cheered me up with chats about Animal Crossing and RuPaul’s Drag Race. Top guy - please be my pal x

  • _Rachele_ Rachele (@_Rachele_) reported from Birmingham, England

    . @NOWTV HELP ME PLS 😭 For about a year I've not been able to update my watch list - every time I try to add to my TV it's not letting me again saying: "sorry we're having trouble updating."

  • RachelHad2 🎢👠Rachel Hadley🎢👠 (She/Her) (@RachelHad2) reported from Perton, England

    @SkySportsF1 @NOWTV can sort out the intermittent sound issues with the transmission for the F1 please!?! It's annoying

  • sophiemorbey morble (@sophiemorbey) reported from Birmingham, England

    PSA: Now TV are the worst company I’ve ever had the displeasure of coming across. Poor and rude customer service and STILL no working broadband, despite being promised it would be yesterday. @nowtv @nowtvhelp YOU SUCK.

  • carlsumner93 Carl Sumner (@carlsumner93) reported from Solihull, England

    @NOWHelpTeam hello, I can’t get into my nowtv account as it says incorrect username/password when I used my now tv the other night and can’t get sign back in and when I try and reset my password I click on the link the email I get sent then I’ve changed password but then error?

  • ibaird73 Ian Baird (@ibaird73) reported from Birmingham, England

    @nowtv Can’t access my day pass to Sky Sports. Rebooted everything. Other passes are working fine. Others seem to be having issues with @SkySports too! Help!

  • CraigDHoare Craig 🌹 (@CraigDHoare) reported from Birmingham, England

    @NOWTV Please make the app better...constant issues streaming via TV. Internet connection is fine.40 quid a month for "something's not right "

  • sophiemorbey morble (@sophiemorbey) reported from Birmingham, England

    Within 24 hours of me ringing @virginmedia, we’re up and running with broadband (it’s also dead fast, bonus) 👏🏼 If anyone is considering @NOWTV for internet, PLEASE don’t bother. They are honestly the worst provider I’ve ever come across.

  • JimFeltham James Feltham (@JimFeltham) reported from Bromsgrove, England

    @NOWTV Was that a penalty? Quality is so terrible I can't tell. #ENGBEL

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • jackoshot Jacko (@jackoshot) reported

    @NOWTV If someone doesn't help me to find my account details today, I will start legal proceedings.

  • mathsimprove Jonathan Longstaffe (@mathsimprove) reported

    @NOWTV hope you can help, downloaded NOWTV app to my firestick doesn't appear to accept username and password which work on my laptop can you help?

  • sputniksteve sputniksteve FCCT (@sputniksteve) reported

    So, my brand new @NOWTV stick is struggling to connect to my wifi. Old stick has no problems whatsoever. Nor any other device.

  • Defencebrief Nicholas Diable (@Defencebrief) reported

    @katebevan Honestly, I think Channel 4 one is the worst. Although I admit I did cancel my NowTV subscription because it was rubbish.

  • rmhood300 Richard Martin Hood (@rmhood300) reported

    @NOWTV I've given up on calling because, after many calls over a month it has done no good. It's showing as an issue on the "community" but as far as I can tell you simply just don't care. My only recourse is to try embarrassing you via social media.

  • _Evadakedavra ff@23 (@_Evadakedavra) reported

    why are subtitles that bad/not working half of the time on @NOWTV ?? @nowtvhelp ?

  • DrChrisMoRo Dr.Morriss-Roberts PhD MA CSci (@DrChrisMoRo) reported

    @NOWTV for broadband is the absolute worst. I spend more time on the phone to them each month than I do my family. The service is terrible - last month five days without internet. Honestly - the worst! Ill and furious. #heartfailure #broadband

  • Emily_Cooper93 Emily Cooper (@Emily_Cooper93) reported

    @NOWTV @nowtvhelp I have been charged for a sky sports day pass but I did not add this to my account.. online chat isn’t working! Please help!

  • cole_eliot Eliot Cole (@cole_eliot) reported

    @arbitrarygenius Roku boxes are like an actually decent version of NowTV boxes (might even be the same tech, dunno) ... Except they allowed people to watch stuff in quality that was better than 720p. ((( removed original tweeterer )))

  • lukewijsveld Luke Wijsveld (@lukewijsveld) reported

    @nowtvhelp Thanks, but neither of those issues are the problem. Your app opens fine, adverts for other NowTV show play but not the selected video. Have reinstalled the app multiple times, rebooted TV with no success.