NOW TV

Is NOW TV down in Smethwick, Sandwell, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Smethwick, Sandwell, England 12/17/2025 20:05

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (37%)

    Crashing (37%)

  2. Buffering (30%)

    Buffering (30%)

  3. Sign in (22%)

    Sign in (22%)

  4. Playback Issues (10%)

    Playback Issues (10%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent NOW TV outage reports came from the following cities: Wednesbury, Birmingham and West Bromwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomWednesbury Crashing
United KingdomBirmingham Crashing
United KingdomWest Bromwich Sign in
United KingdomBirmingham Crashing
United KingdomBirmingham Buffering
United KingdomWest Bromwich Buffering

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NOW TV Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • sophiemorbey morble (@sophiemorbey) reported from Birmingham, England

    Hey @nowtv @nowtvhelp please give Ferruccio from your call centre a raise!!!!! We didn’t 100% get to the bottom of my issue (shock) but he cheered me up with chats about Animal Crossing and RuPaul’s Drag Race. Top guy - please be my pal x

  • sophiemorbey morble (@sophiemorbey) reported from Birmingham, England

    PSA: Now TV are the worst company I’ve ever had the displeasure of coming across. Poor and rude customer service and STILL no working broadband, despite being promised it would be yesterday. @nowtv @nowtvhelp YOU SUCK.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • garius John Bull (@garius) reported

    @NOWTV Right now the only path I can see to actually chatting to a human being at @NOW is to physically rip the line to my house out of the box over the road. So that the line test will fail. So that I can tell them the router is broken. It's a magnificent bit of banality of evil.

  • jonnopm john morshead (@jonnopm) reported

    @skytv When your NowTV sports package is so expensive, do you feel comfortable outputting 720p quality and charging £3 extra for HD ( no way near) quality? Just watched a match on Amazon Prime, and it puts yours to shame. At that cost, 4K should be expected.

  • julesgr Jules 🇺🇦 (@julesgr) reported

    @TCL_Europe bought a QLED TV with Google, advertised as NOWTV app available ...but it's not. What is the issue? Not happy being sold a lie!

  • tashmortimer Natasha Mortimer (@tashmortimer) reported

    @OpenreachHelp …pleased). We didn’t realise the extent of the damage until we called an Openreach engineer out about the flailing cables and he took a look and confirmed there was damage and a really poor job done. However, he couldn’t help us as apparently we needed to phone NowTV who provide

  • Kurzheck Amy Tysoe (@Kurzheck) reported

    @HSouthwellFE I once asked a friend at Sky and was genuinely astonished to find out NowTV wasn't some kind of blackop, deliberately kept just barely functional but always awful, to drive sky subscriptions

  • RyanUK90 UKRyan (@RyanUK90) reported

    @NOWHelpTeam Your self service checker is awful, it originally claimed the internet appeared slow but the speeds normal (33Mbit down), it then claimed the issue was within the house yet nothing has changed in the house and I even tried the other NowTV router. Same issue via master socket.

  • SharonF79953125 Sharon Fowler (@SharonF79953125) reported

    @NOWHelpTeam hi could you advise me-my friend's landline has no dialling tone and she cannot sign in to nowtv as her email address isn't being accepted. Th8s is causing her a lot of distress. Thank you.

  • Rel_Games Mark 🌻 (@Rel_Games) reported

    @NOWHelpTeam Trying to view sites of VPN providers (Nord, Express, SurfShark) but can't - w/o using a VPN?! If I use TunnelBear they work, but if not they time out. Are you blocking them? Not trying to use a VPN to view NowTV, but to shop for a VPN for secure browsing overseas

  • SharonF79953125 Sharon Fowler (@SharonF79953125) reported

    @NOW hi, a friend of mine has a fault on her landline. Nowtv will not recognise or accept her email address when she tries to sign in to her account. Please advise as this is causing distress. Thank you.

  • MGsoutherngeor1 MGsoutherngeordie (@MGsoutherngeor1) reported

    @NOWHelpTeam Not sure, but I've gone back to nowtv stick and the quality still nowhere near as good as bt. Paying extra for boost I'd expect at least as good. You have the tech to provide better quality. Obviously a policy not to, so as not to tempt some away from paying silly money for sky.