NOW TV

Is NOW TV down in Smethwick, Sandwell, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Smethwick, Sandwell, England 11/17/2025 12:00

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (39%)

    Crashing (39%)

  2. Buffering (32%)

    Buffering (32%)

  3. Sign in (18%)

    Sign in (18%)

  4. Playback Issues (11%)

    Playback Issues (11%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent NOW TV outage reports came from the following cities: West Bromwich and Birmingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWest Bromwich Sign in
United KingdomBirmingham Crashing
United KingdomBirmingham Buffering
United KingdomWest Bromwich Buffering
United KingdomBirmingham Sign in
United KingdomOldbury Sign in

Community Discussion

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NOW TV Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • CraigDHoare Craig 🌹 (@CraigDHoare) reported from Birmingham, England

    @NOWTV Please make the app better...constant issues streaming via TV. Internet connection is fine.40 quid a month for "something's not right "

  • carlsumner93 Carl Sumner (@carlsumner93) reported from Solihull, England

    @NOWHelpTeam hello, I can’t get into my nowtv account as it says incorrect username/password when I used my now tv the other night and can’t get sign back in and when I try and reset my password I click on the link the email I get sent then I’ve changed password but then error?

  • sophiemorbey morble (@sophiemorbey) reported from Birmingham, England

    Hey @nowtv @nowtvhelp please give Ferruccio from your call centre a raise!!!!! We didn’t 100% get to the bottom of my issue (shock) but he cheered me up with chats about Animal Crossing and RuPaul’s Drag Race. Top guy - please be my pal x

  • _Rachele_ Rachele (@_Rachele_) reported from Birmingham, England

    . @NOWTV HELP ME PLS 😭 For about a year I've not been able to update my watch list - every time I try to add to my TV it's not letting me again saying: "sorry we're having trouble updating."

  • RachelHad2 🎢👠Rachel Hadley🎢👠 (She/Her) (@RachelHad2) reported from Perton, England

    @SkySportsF1 @NOWTV can sort out the intermittent sound issues with the transmission for the F1 please!?! It's annoying

  • JimFeltham James Feltham (@JimFeltham) reported from Bromsgrove, England

    @NOWTV Was that a penalty? Quality is so terrible I can't tell. #ENGBEL

  • ibaird73 Ian Baird (@ibaird73) reported from Birmingham, England

    @nowtv Can’t access my day pass to Sky Sports. Rebooted everything. Other passes are working fine. Others seem to be having issues with @SkySports too! Help!

  • sophiemorbey morble (@sophiemorbey) reported from Birmingham, England

    Within 24 hours of me ringing @virginmedia, we’re up and running with broadband (it’s also dead fast, bonus) 👏🏼 If anyone is considering @NOWTV for internet, PLEASE don’t bother. They are honestly the worst provider I’ve ever come across.

  • sophiemorbey morble (@sophiemorbey) reported from Birmingham, England

    PSA: Now TV are the worst company I’ve ever had the displeasure of coming across. Poor and rude customer service and STILL no working broadband, despite being promised it would be yesterday. @nowtv @nowtvhelp YOU SUCK.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • jonnopm john morshead (@jonnopm) reported

    @skytv When your NowTV sports package is so expensive, do you feel comfortable outputting 720p quality and charging £3 extra for HD ( no way near) quality? Just watched a match on Amazon Prime, and it puts yours to shame. At that cost, 4K should be expected.

  • DyniteMrc5 Michael Cox (@DyniteMrc5) reported

    @NOWTV website problem, when I try to add Boost package it loads a page that just says "Not found".

  • JK4751 ً (@JK4751) reported

    @ladbible People still use Netflix? Worst streaming service out there since it started focusing on its own crappy teenage content over creating a catologue of movies and shows that nowtv and prime do with abundance

  • MyzLilith Myz Lilith (@MyzLilith) reported

    @garius @NOWTV @NOW They'll send an automated repair drone out to fix the line, and you'll be returned to stage 1.

  • RyanUK90 UKRyan (@RyanUK90) reported

    @NOWHelpTeam Your self service checker is awful, it originally claimed the internet appeared slow but the speeds normal (33Mbit down), it then claimed the issue was within the house yet nothing has changed in the house and I even tried the other NowTV router. Same issue via master socket.

  • tashmortimer Natasha Mortimer (@tashmortimer) reported

    @OpenreachHelp …pleased). We didn’t realise the extent of the damage until we called an Openreach engineer out about the flailing cables and he took a look and confirmed there was damage and a really poor job done. However, he couldn’t help us as apparently we needed to phone NowTV who provide

  • JakeSeymour7 Jake Seymour (@JakeSeymour7) reported

    @NOWHelpTeam Any help with adding offers onto my account, billed through BT and for some reason offers show when logging into NOWTV but when trying to apply it says ‘We can’t seem to apply your voucher’

  • CardellaDelaney Cardella Delaney (@CardellaDelaney) reported

    @bt_uk Internet down for 2days,can't work. I'm with NOWTV. But this is a BT fault!! Compensation please! & Fix it ASAP!!!!

  • nickjsmith101 nick smith (@nickjsmith101) reported

    @NOWTV Is there a fix yet for getting the NOWTV player running on Windows10? It used to work but then it stopped working. I have been through every help guide I can on this subject but it still does not work... If I open the player, it goes black, then closes.

  • theyorkshirejo jodie laura (@theyorkshirejo) reported

    NowTV is literally so trash. I paid £10 for it so I could watch one thing and I can’t watch it because it literally just keeps buffering. My internet is fine, YouTube and Netflix both work perfectly but nope. Not NowTV.