NOW TV

Is NOW TV down in Basildon, Essex, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Basildon, Essex, England 02/07/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (36%)

    Crashing (36%)

  2. Sign in (28%)

    Sign in (28%)

  3. Buffering (26%)

    Buffering (26%)

  4. Playback Issues (9%)

    Playback Issues (9%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Basildon, Essex, England

The most recent NOW TV outage reports came from the following cities: London and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Sign in
United KingdomLondon Crashing
United KingdomRomford Sign in
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomLondon Crashing

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • UsAtTheCinema Us @ The Cinema (@UsAtTheCinema) reported from Grays, England

    Anyone have consistent issues with @NOWTV remote connection? No matter what I try! I’ve tried throwing the TV into a landfill site, buying a newTV, resubscribing, howling at the moon 3 times before midnight and sacrificing 12 remote controls and still have the same remote issues

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • uk12345 ken (@uk12345) reported from Romford, England

    @nowtvhelp just thought I'd let you know that I watch the programme not in HD the program was called Warehouse 13 from syfire but then if I watch a programme in HD it lights up so could it be the nowtv booster HD problem on YouView boxes

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • uk12345 ken (@uk12345) reported from Romford, England

    @nowtvhelp This morning I just been on quite a few forms people with nowtv I thinking of cancelling it with BT because of all the problems they're had with the now tv app complaints on the btforum what are are complaining about on the forums it not just me and it the 4k box t4000

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • johnperreira john perreira (@johnperreira) reported from Basildon, England

    @simon_perreira @virginmedia Go with @NOWTV bruv.. never had a major problem with their service and you get a few tv channels thrown in as well.. when ever there has been a outside problem it been sorted in days.. oh and it def be 💯 cheaper than @virginmedia #Cowboys

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • Jamesgreen14059 James green (@Jamesgreen14059) reported

    @nowtvhelp Hi. I appreciate your quick responses. That being said its allowing me to create an account and pay £25 however on the bt sport app on nowtv you require a bt sport ID is this done at a later stage? Will this link automatically work through my nowtv stick

  • rustybowow rustybowow (@rustybowow) reported

    @NOWTV @martineofficial I@prove your awful apps and restrictions I might look again

  • amysings10 Amy (@amysings10) reported

    @NOWTV Please could you help? I can’t log in using my now TV box, it’s says my password isn’t recognised so I’ve changed it and still the same thing. It’s fine on my laptop.

  • Tachyon0011 Tachyon0011 (@Tachyon0011) reported

    @MimiJ9 @nowtvhelp The Nowtv update that removed the seperate Nowtv app also causes connection errors. The new UI is useless for some disabled customers.

  • SCM_37 Joe (@SCM_37) reported

    @NOWTV Hi, 2x devices experiencing same issues when watching Man United game on Now TV. Player keeps cutting off and disconnects back to main menu every 10 mins or so. Are you experiencing technical difficulties today?

  • Jordan_Trainor Jordan (@Jordan_Trainor) reported

    @NOWTV @TSScot @CitizensAdvice I feel like it’s something that you really have to look at. It’s a terrible practice to direct people to a more expensive option from the QR code. Just wondering how many people you have duped into paying more with this tactic.

  • _Danny_Ball_ Danny Ball (@_Danny_Ball_) reported

    @NOWTV You need a contact number. Customer service is non existent. Apple TV app is shocking and badly needs updating. You need 4K. Lay out on all platforms is terrible. You try to charge an extra £2.99 for Dolby. You take payments without permission........

  • thepaperkindco Emma (@thepaperkindco) reported

    NowTV still haven't figured out that I literally just subscribe to watch the F1 and trying to tempt me back with football games is never going to work.

  • _Danny_Ball_ Danny Ball (@_Danny_Ball_) reported

    @NOWTV You need a contact number. Customer service is non existent. Apple TV app is shocking and badly needs updating. You need 4K. Lay out on all platforms is terrible. You try to charge an extra £2.99 for Dolby. You take payments without permission........

  • Sharif_2310 Sharif (@Sharif_2310) reported

    @NOWTV I doubt it unless you can improve the UI overnight? It would be nice if the shows resume where I left off-not a whole episode before. Simple commands from my remote like rwd and fwd don’t work. You have to manually use the on screen buttons. Easily the worst streaming platform.