O2 Outage Report in Thrapston, Northamptonshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thrapston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thrapston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
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O2 Issues Reports Near Thrapston, England
Latest outage, problems and issue reports in Thrapston and nearby locations:
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maddie
(@1madwoman1962) reported
from
Wellingborough, England
Very angry with you @O2 , after this I would never recommend you to anyone else 😡
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maddie
(@1madwoman1962) reported
from
Wellingborough, England
@O2 I am taking your company to the ombudsman as I am still getting threatening phone calls, customer loyalty obviously means nothing to O2 any more
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erika lesley neale
(@erikalesleyneal) reported
from
Rothwell, England
@O2 is your network down in our area hubby’s phone is down
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april
(@_MarchAprilMay_) reported
from
Great Easton, England
@O2 really not happy that I’ve been billed incorrectly. I was given £20 in credit due to an issue with my service and this hasn’t been taken off my bill 😡
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Vicki Rhodes
(@Rh0des_V1ck1) reported
from
Corby, England
@O2 @EE I’m bored of waiting for my old number to be activated on my new iPhone. PAC code was rcvd last Thursday and sent same day but still my old number hasn’t been activated on my new phone. I’ve been dealing w/this over in msgs but the responses are slow #poorcustomerservice
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Donna Sullivan
(@Donnajsherwood) reported
from
Higham Ferrers, England
@O2 every day since Saturday I've been promised a call back within 24 hours 6 days later still no call back. How can I now make a formal complaint?
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Mick Rooksby #StayHomeSaveLives 🏴💙🔰
(@MickRooksby) reported
from
Rushden, England
@O2 hi I’m trying to purchase a new Apple Watch but need to set up a DD first. Every time I ring up i get cut off. Also have a problem with my iPad and need to talk to someone about this too as only had it for 4 months
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Stevie3116
(@steve3116) reported
from
Cogenhoe, England
@O2 can you beat sky deal on Huawei p30 pro 24 months 8 GB £27 I'm a 02 customer contact up now
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maddie
(@1madwoman1962) reported
from
Wellingborough, England
@O2 I was on the phone for 1hr past backwards and forward’s between 6 people, and dispite never having missed a payment was forced to take out a payment plan to pay off none existent arrears, because dispite having the evidence in front of you you refuse to admit you are at fault
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Donna Sullivan
(@Donnajsherwood) reported
from
Higham Ferrers, England
@O2 That doesn't help. I've been promised 5 call backs and not 1. I'm so angry with o2. How do I raise a sar request as I have taken this to the ombudsman now.
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Donna Sullivan
(@Donnajsherwood) reported
from
Higham Ferrers, England
@_beckid @O2 I've had this issue for 5 months! I've now raised it to the ombudsman
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maddie
(@1madwoman1962) reported
from
Wellingborough, England
@O2 I have they have done nothing to help, I am going to write to the @DailyMailUK about the way you treat your Vulnerable customers I want people to see my tweets so they know how your company treats people
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Mick Rooksby #StayHomeSaveLives 🏴💙🔰
(@MickRooksby) reported
from
Rushden, England
@O2 Hi can you check ur DMs please. Couple issues i have. I have rang and every time I get through they put me through to another department then I get cut off 😡
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Freya
(@speelingmstake) reported
@O2 just got my new phone, new contract - and the phone is asking for a QR code. I can't figure out what QR code it's asking for. Also - do you not have any kind of webchat or any kind of customer service on your website? I've just been going in circles trying to find an answer.
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Jade louise
(@BearhurstJadey) reported
@O2 SHAZ from Payment management you are the WORST advisor I have ever spoken too. 02 please listen to her call !!
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Laura
(@LauEllPike) reported
@O2 hi I have messaged you about my order that arrived today. The iPhone box was completely unsealed and broken. I have attached photos! How can I sort this out?
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Fran
(@ellenfrann) reported
@O2 came off the phone to my friend who’s had a meltdown because of poor customer service. She’s had no service for 10 days, tried to call 6 times, one call attempt took 2 hours, and been hung up on twice 😣 she’s so disappointed. Please help resolve this
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Kris
(@KrisKo84pl) reported
@VMO2News @virginmedia @O2 Hi guys, need your help. Switched to O2 and got Volt benefits with them, but still haven't heard from you re my broadband being upgraded as part of that deal.its nearly a month now.
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annie levy
(@anniemakeup) reported
Hi @O2 I can see you replying to tweets sent LONG after my tweet and DM, which is pretty high on the list of awful customer service, and my list of awful o2 customer service is rapidly growing. can you please reply to my DM urgently
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Emma
(@Emma_Davey) reported
Hi @O2 is there a way to contact your customer services with a complaint? Your online chat keeps saying there is no one available so I can’t even send an initial message.
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aftabalamshaikh
(@shaikaftabalam) reported
@O2 what a pathetic service I am waiting for my sim from last 4 days still not delivered I am without phone missing all my important calls
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Dr Jennifer Evans
(@HistorianJen) reported
@O2 how usual is it for your fraud team to overrun their 10-day response time. My mum is very stressed and keeps being fobbed off while receiving more and more demands letter for a contract she never took out. Now approaching 20 days with no decent response
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Airwolf
(@Mick49072409) reported
@MStarrhh @O2 My service keeps losing Network Connection 4/5 times a day