O2

O2 Outage Report in Thrapston, Northamptonshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thrapston, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thrapston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thrapston, Northamptonshire, England 11/21/2025 14:15

November 21: Problems at O2

O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Thrapston, England

Latest outage, problems and issue reports in Thrapston and nearby locations:

  • Rh0des_V1ck1 Vicki Rhodes (@Rh0des_V1ck1) reported from Corby, England

    @O2 @EE I’m bored of waiting for my old number to be activated on my new iPhone. PAC code was rcvd last Thursday and sent same day but still my old number hasn’t been activated on my new phone. I’ve been dealing w/this over in msgs but the responses are slow #poorcustomerservice

  • MickRooksby Mick Rooksby #StayHomeSaveLives 🏴󠁧󠁢󠁥󠁮󠁧󠁿💙🔰 (@MickRooksby) reported from Rushden, England

    @O2 hi I’m trying to purchase a new Apple Watch but need to set up a DD first. Every time I ring up i get cut off. Also have a problem with my iPad and need to talk to someone about this too as only had it for 4 months

  • 1madwoman1962 maddie (@1madwoman1962) reported from Wellingborough, England

    @O2 I am taking your company to the ombudsman as I am still getting threatening phone calls, customer loyalty obviously means nothing to O2 any more

  • erikalesleyneal erika lesley neale (@erikalesleyneal) reported from Rothwell, England

    @O2 is your network down in our area hubby’s phone is down

  • steve3116 Stevie3116 (@steve3116) reported from Cogenhoe, England

    @O2 can you beat sky deal on Huawei p30 pro 24 months 8 GB £27 I'm a 02 customer contact up now

  • MickRooksby Mick Rooksby #StayHomeSaveLives 🏴󠁧󠁢󠁥󠁮󠁧󠁿💙🔰 (@MickRooksby) reported from Rushden, England

    @O2 Hi can you check ur DMs please. Couple issues i have. I have rang and every time I get through they put me through to another department then I get cut off 😡

  • _MarchAprilMay_ april (@_MarchAprilMay_) reported from Great Easton, England

    @O2 really not happy that I’ve been billed incorrectly. I was given £20 in credit due to an issue with my service and this hasn’t been taken off my bill 😡

  • Donnajsherwood Donna Sullivan (@Donnajsherwood) reported from Higham Ferrers, England

    @O2 every day since Saturday I've been promised a call back within 24 hours 6 days later still no call back. How can I now make a formal complaint?

  • 1madwoman1962 maddie (@1madwoman1962) reported from Wellingborough, England

    @O2 I was on the phone for 1hr past backwards and forward’s between 6 people, and dispite never having missed a payment was forced to take out a payment plan to pay off none existent arrears, because dispite having the evidence in front of you you refuse to admit you are at fault

  • 1madwoman1962 maddie (@1madwoman1962) reported from Wellingborough, England

    @O2 I have they have done nothing to help, I am going to write to the @DailyMailUK about the way you treat your Vulnerable customers I want people to see my tweets so they know how your company treats people

  • Donnajsherwood Donna Sullivan (@Donnajsherwood) reported from Higham Ferrers, England

    @_beckid @O2 I've had this issue for 5 months! I've now raised it to the ombudsman

  • 1madwoman1962 maddie (@1madwoman1962) reported from Wellingborough, England

    Very angry with you @O2 , after this I would never recommend you to anyone else 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LeeJLewis leejlewis (@LeeJLewis) reported from Preston, England

    @O2 It's not my postcode, it's one I'm regularly in where the issue seems to be consistent..

  • D3ekster Username (@D3ekster) reported

    @VMO2News @O2 @virginmedia Support them with those colours on your post and account image come on. Who approved that!

  • kxur_ JK (@kxur_) reported

    @O2 I’ve tried everything. I need help urgently, please.

  • martythepooh Marty The Pooh (@martythepooh) reported

    @o2 what’s happened guys. Used to be so good but now…. Not able to upgrade for months, now I ask for a PAC code and the code is wrong, along with the expiry date etc. Really poor.

  • maryes00 Mary Elizabeth (@maryes00) reported

    @tenilletownes @O2 @C2Cfestival too bad it’s not free to fly to the UK

  • yorkonafork York on a Fork (@yorkonafork) reported

    @O2 Why. You’ll just check for faults and scheduled maintenance then tell me it’s a capacity issue, like every o2 customer in york knows already

  • JaneSamuels Jane Samuels (@JaneSamuels) reported

    @O2 hi! Have been trying to contact through the app for two weeks now and no luck. Could you dm me to talk about an upgrade problem/question please?

  • michaelmcguk Michael McGarrity (@michaelmcguk) reported

    @O2 Great. Looks like there's a mast issue. Have set myself up to get notifications once fixed. Cheers :-)

  • mrsmunchiejones ally jones (@mrsmunchiejones) reported

    @virginmedia @O2 After the pathetic service we've had since we've moved in you know we'll you are letting us out of this contract no Internet again

  • nightboy3440 Nick Mills (@nightboy3440) reported

    @O2 Really bad experience trying to upgrade paid upfront fee, delivery charge to find out I had to pick the parcel up from a post office! DPD and o2 don’t seem concerned about keeping a long-standing customer of 16 years #SHOCKING