O2 Outage Report in Thirsk, North Yorkshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Thirsk, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (26%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Thirsk, England
Latest outage, problems and issue reports in Thirsk and nearby locations:
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Emily
(@emilyneilson22) reported
from
Easingwold, England
If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!
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Nicola David
(@nic_d) reported
from
Sharow, England
@O2 I can't access my online account and it's not because I'm too stupid to use the right login and password. Called O2 4 Jan, they said they'd open an investigation, nothing happened. Spent 1.5 hours on chat today, nothing resolved. 1/2
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Nicola David
(@nic_d) reported
from
Sharow, England
@O2 2/2 Operators don't listen & assume they know what the problem is even when you tell them it's not. Then they treat you like an idiot. They just thought it was because I was too dumb to enter the right password. I'm very unhappy and you're in breach of GDPR!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Garcia
(@GarciaJim0609) reported
@O2 Terrible service its been 26 hours and my phone sim is still not provisioned / activated #poorcustomerservice #needareply
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William (Bud) Green
(@WilliamBudGree1) reported
@O2 Im getting a bit fed up waiting (well over 24hrs) for my phone and Internet services to be restarted despite being told it would be all working again by now all I got yesterday is (our services are a bit slow today) now being told they dont know when it'll be sorted
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Prudhvi teja Edara
(@prudhvi_edara) reported
from
Bournemouth, England
@O2 one of the worst network issue I experienced in my whole life is with O2.. Iam unable to make a call, my payment delayed 2 days and I paid it, it’s been 30hrs still I am unable to make a call, it’s redirecting to customer service and it’s the worst service I ever got..
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Darren James Youngs
(@dazyoungs) reported
@O2 I'm fed up of looking at the bullshit you recommend that DOESNT WORK! Your network was crap and im stupid for giving another chance and even worse since @virginmedia got involved!!!
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Paula Player
(@paulamplayer) reported
@O2 I’ve messaged you details. Please help!
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Chris Bevan
(@El_Nobbo_1st) reported
@O2 my partner first reported no service on her phone Thursday. Since then spoken to 22 agents on phone/chat, visited 02 store and waited 24 hrs as instructed. Still no service and O2 staff are unable to help or escalate. Now saying 5 working days. it’s not good enough!!!
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Garcia
(@GarciaJim0609) reported
@O2 @virginmedia Having upgraded my phone to a 5G phone on Friday I have yet to be provision as of now Sunday am. I cannot call or receive calls from loved ones .... Customer service team where rude also told lies @PoorServiceUK this is definitely one for you
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Lindsay
(@lindsayhillyard) reported
@O2 Still not working! I also got through to your customer service yesterday at 6pm & all I could hear in the background was about 3 of your “customer support team” talking in the background, they was discussing customer, calling customers & laughing about it. That call lasted 8mins
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Hugh Toner
(@scoobyhugh8) reported
@O2 I don’t have a service, can you advise pls
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Sean Milligan
(@SeanMilligan7) reported
@O2 can you help my odeon code says in invalid on the odeon site when I put the code in I've only just activated it now