O2

O2 Outage Report in Thetford, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thetford, Norfolk, England 02/13/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thetford, Norfolk, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Phone
United KingdomThetford Internet
United KingdomAttleborough Phone
United KingdomThetford Wi-fi
United KingdomAttleborough Phone
United KingdomBury St Edmunds TV

Community Discussion

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • 3dclaire Claire Pedrick MCC (@3dclaire) reported

    Having spent nearly three hours on @O2 chat about their mistake they have not apologised and are telling me to send someone to an o2 shop. Appalling customer service

  • PiccoloTacet Tiffany (@PiccoloTacet) reported

    @O2 Hello, I have no internet connection on my phone today in London. I've tried turning it off and on again to no avail. Is there an issue going on or is it just me? What should I do?

  • TriDorisimo Karen G (@TriDorisimo) reported

    Well @O2 it seems I need to leave you because you can’t seem to move my number to a new sim despite me wanting to stay a customer #weird #customerchurn #MAU⏬

  • Bradderz4H Bradderz4 H (@Bradderz4H) reported

    @O2 you have got to be the worse phone provider ever! Not sure what games you’re playing but why can everyone else I work with stream the football at their desks but i can’t? But you manage to allow me to watch half time, full time and whenever someone is Injured. honestly so bad

  • _goddessfox goddessfoxy (@_goddessfox) reported

    @_Fryto_ @O2 Yeah I’ve contacted multiple times, the same response from them. They can’t give timescales but if I want to call around stores and find out then I can cancel if I want🙄🙄

  • Wavyhill Mr. Write (@Wavyhill) reported

    @MammafulZo @O2 Don't worry, they'll probably proactively cancel your SIM like they did with mine and save you the bother. But hey, send a them a DM and they'll be happy to help in, say, a day or so.

  • louisevatkinson Louise Atkinson Parr (@louisevatkinson) reported

    So there’s been a mast down for weeks and myself and my neighbours have little or no signal. Not being fixed any time soon. @O2 compensating some customers but not others! 😡

  • Marc251983 Marc (@Marc251983) reported

    @O2 I can only just keep signal long enough to access twitter. I cannot use your status checker. Is there any issue in S81?

  • CotyHS2 Ian Moss (@CotyHS2) reported

    Just about managing to hold a call on your ****** network @o2. DN37 needs work!

  • CharlieFarnsba9 Steve’s the name, don’t wear it out! (@CharlieFarnsba9) reported

    @O2 @EE @VodafoneUK All I keep seeing and hearing is 5G, the signal is so poor here in Bridgwater, Somerset that on a large scale we struggle to get 3G!! Sort it out please, either increase the power or get some more masts up! It’s dreadful for a town of this size!