O2

O2 Outage Report in Thetford, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thetford, Norfolk, England 01/02/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Dizzers Dave Holland (@Dizzers) reported

    @O2 Reasons to hate O2: 1) They can completely screw your credit score 2) They can promise call backs that never happen 3) They can continually ignore you for 4 months 5) They can’t keep their promises

  • ryanstanley22 Ryan Anderson (@ryanstanley22) reported

    @O2 @Harjieeee No they don’t, your service is shocking

  • JamiePayner22 Jamie (@JamiePayner22) reported

    @ultimatedoris @O2 I also work around Bath and have the same issue , says I have 4g+ , 2 bar signal and yet nothing loads up , but my work phone on EE has the same 4g+ 2 bars and I can roam the Internet no problem at all , I'm also thinking of leaving as I'm paying for a service I'm not getting

  • Shaqoola Shaqoola Bakula (@Shaqoola) reported

    @O2 I got charged by uber one because they have no way to cancel. Thanks for letting @UberUK bleed us.

  • tomjrowland1985 Tom Rowand (@tomjrowland1985) reported

    @O2 Ended one of my 02 contracts as couldn’t do anything close to the other networks. Second one will be ended next month and third one a few months after that. Then no more 02, and all because you don’t value your customer’s. 18 years of contracts coming to an end ✅

  • natalieb2689 Natalie Braithwaite (@natalieb2689) reported

    @o2 @VirginMedia intermittent services from both for the last 48 hours - ridiculous considering the amount of money we pay to both each month. Can’t even rely on 5G when Wi-Fi continuously plays up as that’s not working either

  • samhwilson Sam Wilson (@samhwilson) reported

    @JamesUpsher @O2 Having spent most of last week in central London on O2, happy to recommend. Never had any issues, including on the tube.

  • gothgirlgrey GothGirlGoneGrey (@gothgirlgrey) reported

    @O2 Reasons to leave O2 ✅ calls cut out despite having a full signal ✅ 4G speed less than 2mbps despite having a full signal ✅ complaint not upheld because I have used your service successfully for 6 months so the last 6 weeks of unsuccessful service is irrelevant ✅ cos u suck

  • Scuubersteve stephen wallwork (@Scuubersteve) reported

    @O2 Reasons not to love 02: the signal is unreliable.

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported

    @O2 The service is crap, sick and tired of asking for help from you and not getting a reply. So once my contract is up I will be leaving. Sent many messages with no response