O2

O2 Outage Report in Thetford, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thetford, Norfolk, England 12/11/2025 06:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JPsealy Jen Paget (@JPsealy) reported

    @O2 @_neyneyy I've been having this problem for two days. I am unable to work and losing money. Tried calling o2 but the recorded message refers me to website which won't load. Tried chatting to o2 via app, but keeps saying no agents available. Is there an issue? I'm at PL1 5DG.

  • pauloscarlyons 🎗🎗 Paul Lyons 🎗🎗 🐝 (@pauloscarlyons) reported

    @O2 hi, any chance I can get an IMEI number, while your system is down?? Need to report a phone stolen, but can’t get the IMEI

  • j_podium Jen (@j_podium) reported

    @O2 I’ve had no line since o2 made mistake when porting number on Fri. 3 hours on live chat, 4 unanswered emails and still no line. HELP!

  • aaronfisher83 Aaron Fisher (@aaronfisher83) reported

    @macro995 @SirSimonHarris @O2 I'm not a 5G customer on any devices yet and I'm getting the impression these surprises are for 5G customers (based on other tweets)...

  • Filo221963 David Beddoes (@Filo221963) reported

    @Craigo71 @ThreeUK @O2 I’ve been with O2 for well over 7 years, never had anything free 😡😡😡

  • carnell_mary Mary carnell (@carnell_mary) reported

    Keep seeing people posting their thanks about gifts from @O2 when I don’t have proper signal or service and keep getting messages saying the local mast which has been down since last summer is still out of order and I’m having to pay my monthly bill as I’m still in contract😡

  • richicarr78 richi (@richicarr78) reported

    @Craigo71 @ThreeUK @O2 Been with them for 15 years never received anything

  • BusterCBrown Buster (@BusterCBrown) reported

    @O2 Your online store is completely broken. When can we make orders again?

  • mpchmr MPC🔨 (@mpchmr) reported

    @O2 @Craigo71 I’ve been with @O2 for 20 years and have never got a thing off them.

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 @O2 I did managed to speak to an advisor who’s system was working and the advisor was able to help me but the number I gave the advisor wasn’t an O2 number it’s completely invalid.💔