O2 Outage Report in Thetford, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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RichardM
(@MottyRW) reported
Hi @O2 . Despite promising you would not take this payment (i took a screenshot of you messages so let me know if you’d like to see them) I see that you have. I have logged a note with your app but this is awful. Is this malpractice or just incompetence? It is surely one of them.
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BeeladyEllie💙
(@Beelady10) reported
@O2 your recycle and trade team are unresponsive. I've been disconnected from 2 calls now, having been on hold for over 20 mins each time. They haven't responded to my email enquiry from 2 days ago either. Where is the customer service?
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frank
(@mrtuition) reported
@O2 How is it possible as I clicked IMMEDIATELY. Have you reduced the number? What is going on? I stay with 02 for the perks…how can you help me as I’ve been a customer for towards 2 decades!
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Jay
(@join4te) reported
@O2 Day 60 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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iom
(@champagny2) reported
@VMO2News @Virgin @O2 The o2 network needs a major upgrade to cope with all the additional customers, at present o2 network is broken and not fit for purpose.
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Andrew Allen
(@AndAllen) reported
@O2 No signal in CF5 yet again😢No service for 6 hours. Time to move to @EE
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Simon Austin
(@chiark) reported
Fun Kafkaesque chat with @O2 support today because I was emailed someone's bill, but they won't do anything because I can't prove I own the account the bill is for.
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Andy Maxwell
(@andrewcmaxwell5) reported
@O2 Hi - there's no option to speak to someone it just goes to automated message and there's no way of querying my bill. Please give me another option as i've been without network access for 3 days now despite trying to sort, and paying the part of the bill that is correct
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Simon White
(@westbarbary) reported
@O2 Hello. I bought an Apple Watch 8 last week through O2 and when I try and activate the data service I get either an error code 90 or 53. Can anyone help please?
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rebecca gale
(@gale_rebecca) reported
@O2 oh,&the Odeon offer had also disappeared from my saved offers for no reason,further stopping me from being able to purchase the free ticket.This perk is a big pull for staying with O2,but if I can never access it, what’s the point. Never had this problem a few months ago.