O2 outages and service status in Thetford, England

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thetford, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

City	Problem Type	Report Time
Bury St Edmunds	Total Blackout	2 months ago
Attleborough	Internet	2 months ago
Bury St Edmunds	Phone	3 months ago

Community Discussion

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  iGoHam89 (@igoham1988) reported 6 minutes ago

  @O2 I posted about an issue I've been having for over 4 months now and the fact no one seems to want to get it resolved. I was told to send a DM and you guys will make sure it is dealt with. I sent DM few days ago and ain't heard anything, not even acknowledgement of recieved DM.

• 
  bobbie (@bobbieod7d) reported 11 minutes ago

  @O2 I’ve had no service for over 48 hours after a port from Sky Mobile. I provided my details via DM 13 hours ago and have been ignored. Please escalate urgently.

• 
  Mike Waterson (@waterson_mike) reported 11 minutes ago

  @O2 Foned 202 last night and got told priority to be unblocked within 24 hrs....no joy again...getting sent around in circles..nobody seems to know what they are doing .went on 202 again today ..on for 23 minutes..got cut off at o2 end ! ...absolutely fed up tbh HELP !!

• 
  Wez G (Taylor's Version) (@WezG) reported 13 minutes ago

  Hi @O2 I have major problems with your phone operators. They told e to go public on twitter for an hour in order to pay my bill??? @Ofcom my number is (0)7545 973056

• 
  Jazza (@jmilprint) reported 17 minutes ago

  @mhewson_MCH @NickOresme @O2 I just switched to Giffgaff, 40gb data, and unlimited calls etc £10 a month on a rolling monthly contract. The 5G has been much more consistent with Giffgaff although it's the same network!!

• 
  Keighley West (@KeighleyWest) reported 19 minutes ago

  @O2 why is the #applepay option not working for me to pay my bill!!

• 
  Shana Hendry (@Happyengland79) reported 20 minutes ago

  Still unable to claim the reward @O2! Also not only was the mast not working for 3days last week it's not working again today 😤 How are you not embarrassed that you can't provide what you are being paid for? The refund is racking up. #evidenceforombudsman

• 
  Viridis (@Lord_Viridis) reported 21 minutes ago

  @Graham_J0 @andrejpwalker @O2 No, it's just MyO2 is ****** for many customers but O2 don't seem to be aware of any issues. The payment portal can in some accounts send a constant authentication redirect loop making it physically impossible to access accounts. I told them 4 months ago but here were are

• 
  KevyD (@askthedood) reported 22 minutes ago

  Seems @O2 you’ve broken the fairly ok ish My O2 app as the poorly integrated webpage integration when you go to make a payment, rather than built in as before, isn’t working properly. It doesn’t link multiple accounts to outstanding balance (still) and Apple Pay doesn’t work.

• 
  Adam 'Toast' Taylor (@burnt__toast_) reported 23 minutes ago

  @O2 I haven’t changed the sim, I was told that wouldn’t need to and one wasn’t going to be sent out. I’ve had intermittent signal for calls and no 4G or 5G at all since then!