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O2

O2 Outage Report in Thetford, Norfolk, England

Why is my O2 service not working?

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Thetford, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds, and Attleborough.

CityProblem TypeReport Time
Bury St Edmunds Total Blackout 25 days ago
Attleborough Internet 1 month ago
Bury St Edmunds Phone 2 months ago
Thetford Internet 7 months ago
Attleborough Phone 9 months ago
Thetford Wi-fi 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • missiles22
    Tracey (@missiles22) reported

    @O2 day three and still cannot access *any* O2 service from my mobile. I've logged it and no update? #breachofcontract #resolver #ombudsman

  • sundaygirl851
    Claire🌹 (@sundaygirl851) reported

    @O2 please help. Lots of my calls on the phone not via wifi keep cutting out after 25 seconds ish - have checked for mast issues etc & none found. What can i do please? V frustrating

  • BobbySHJ
    Ben Ryder (@BobbySHJ) reported

    @O2 you have cut my service off part way through the day despite me paying the bill.

  • wendyg4073
    wendyg4073 (@wendyg4073) reported

    @candlish_david @O2 It's the same old excuse and when you do get a reply on here it's the same old crap

  • rachellk_x
    rachel keane (@rachellk_x) reported

    @O2 is there a signal issue in SW London? I’ve no service but my sim appears to have locked itself and I cannot contact support

  • IanKirby30
    Ian (@IanKirby30) reported

    @O2 can you help, I am in the USA and have purchased the bolt on, starting on 15/10/22, and the bolt on carried on until 21/10/22, but now I have a bill of £1,877 for using 304mb of data, and you have cut my phone off from using data until this is paid, can you please resolve

  • bluegaschris
    chris fear (@bluegaschris) reported

    Really disappointed and let down by @O2

  • Ser_Pyrro
    Ser Pyrro (@Ser_Pyrro) reported

    @O2 @EnglandRugby How about you focus! Answer your DMs and sort out your online support! Can't get anyone!!

  • 1daynearer
    ☆no.apologies☆ (@1daynearer) reported

    Hey @O2 is your network having a problem in the south with the power cuts? My phone shows full 4G and almost full signal but I have very little and very intermittent connectivity. Been like this since around 3.45pm

  • krisevans
    Not_That_Kris_Evans (@krisevans) reported

    @O2 I ordered an Apple Watch upgrade on 13th September, understood there could be a 4 week delay. I haven’t had a single update and the watch still hasn’t arrived 6 weeks later. I spend thousands a year and this is how I’m treated? Absolutely shocking customer service.