O2 outages and service status in Thetford, England

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thetford, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds, and Attleborough.

City	Problem Type	Report Time
Bury St Edmunds	Total Blackout	1 month ago
Attleborough	Internet	2 months ago
Bury St Edmunds	Phone	3 months ago

Community Discussion

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rebecca Ashcroft (@Ash42055) reported 5 minutes ago

  @O2 I can’t believe I have spent over 2 hours in the last 3 days to customer service team to sort out my airtime plan for my new watch which was cancelled by an advisor by accident on Tuesday. Still no answers and still no airtime plan for my watch. Customer service is rubbish.

• 
  J (@the_geeker) reported 5 minutes ago

  @RedRosesRugby @O2 But when #LW9 has had a bad day or things haven’t gone well, we can use your experience as an example of how things go wrong and you bounce back. Thank for providing inspiration Mo.

• 
  Katie W (@Starlet611) reported 10 minutes ago

  I love how @O2 brag on their adverts about their great service yet I spend my life waiting for my ‘4G’ to work because you can’t be bothered to provide decent service. What am I paying for??

• 
  more happy than dignified (@JaneEyreAtHeart) reported 12 minutes ago

  Anyone having problems with @O2 . Can't check data allowance or add a bolt on more than 100gb. Partner has had a text saying out of data but we can't do anything

• 
  Random Bantem (@RBantem40390) reported 14 minutes ago

  @O2 hello are you have problems with charge to mobile billing? Mine has randomly stopped working

• 
  ✞ ⛥ ElectroFox ⛥ ✞ (@TheElectroFox) reported 15 minutes ago

  @Joff_L @O2 They also see fit to charge existing customers upfront costs when trying to upgrade and dont budge on any of it, forcing you to customise your tariff and making it down to £10 as the lowest amount, which then raises the overall cost and then has you dropping down a tariff later.

• 
  HollyAHarvey Author (@HAHarveyAuthor) reported 16 minutes ago

  Had to move from @O2 due to terrible local service/not getting texts when they're sent - they've charged me £25 for the privilege of moving to a provider who *will* let me communicate via text. 🙄

• 
  Yeo (@MissWhyOh) reported 18 minutes ago

  @O2 @Joff_L I would leave o2 if I were you. They do not care about loyalty, the prices and annual increases are diabolical. Their sneaky behaviour last year caused a riot. That said, once you’re out of contract I have previously gone onto a price comparison new customer deal for £8.

• 
  🇬🇧 Andy🇬🇧 (@4peterborough) reported 21 minutes ago

  @O2 Like I said I have made a formal complaint 02 directly. They have a set amount of time to respond before I take it to @Ofcom if you have call centers overseas make sure the we can understand them. Refusing the 14 day change of mind is illegal fortunately, this is gonna cost £££££

• 
  Elizabeth x (@EMCE1001) reported 23 minutes ago

  @O2 Hi, I need some help signing in and cancelling my contract, when it doesn’t recognise the only email address possible it’s frustrating- can you help?