O2

O2 Outage Report in Thetford, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thetford, Norfolk, England 03/17/2026 07:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thetford, Norfolk, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds and Attleborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Total Blackout
United KingdomAttleborough Internet
United KingdomBury St Edmunds Phone
United KingdomThetford Internet
United KingdomAttleborough Phone
United KingdomThetford Wi-fi

Community Discussion

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kingseatchris Chris🏋️‍♂️💪 (@kingseatchris) reported

    @O2 trying to get support on your app all week but you’re always busy! My bill is wrong and I asked for a copy of my contract a week ago and still waiting

  • jimnimmo60 oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.

  • estellekokot Estelle Kokot (@estellekokot) reported

    @virginmedia @TheBHF @O2 At least once a day, sometimes more, my internet drops out and I lose work. Work is money so I lose money too. Then I receive an email saying that despite your contractual obligations you are increasing your prices from April + £6. Terrible service for loyal customers I’d say.

  • JasonCrimmins17 Jason Crimmins (@JasonCrimmins17) reported

    @O2 Shittest network

  • kimothen Kim Ryan (@kimothen) reported

    Ok @O2 - more issues with signal and it’s been less than 2 months since I switched from @EE and quite frankly I want to move back…how do I do this?

  • zoeagren Zoe (@zoeagren) reported

    @Ofcom appalling service from @O2 , waiting ages on hold and then they cut me off after 15 or 30 minutes, tried about 4 separate times this week. I'm trying to cancel my contract which I have to do via the phone (no other option apparently). not acceptable.

  • lannadle laura maidment (@lannadle) reported

    @O2 is there an issue with o2 at the moment? Noone can make a call through to me, keep getting texts about missed messages etc, signal dropping if I try and call out. Its in the CF3 area

  • Condama66 Mark Dethridge (@Condama66) reported

    @O2 good afternoon. My wife has just spent 30 minutes twice on hold trying to get through to your customer service .Both times she has been cut off. If this is the quality of customer service people transferring over from @virginmedia get then perhaps we should look elsewhere

  • LouiseDarbyshir itsjustme (@LouiseDarbyshir) reported

    @O2 can get ****** they not having another penny from me stick ya contract n if u want ya fone back u can have it it will be smashed up n sent back 15 years plus of loyalty to o2 for yas to have issues in my area thats causing me to no be able to use the internet

  • YASUKESANS YASUKE-SAN (@YASUKESANS) reported

    If you’re based in the UK please stay away from @virginmedia and @O2 Both don’t know their arse from their elbow. Virgin incorrectly creates my account, 02 loses the sim and I’m left unable to access my account but expected to pay for a service I didn’t ask for.