O2

O2 Outage Report in Thetford, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thetford, Norfolk, England 01/29/2026 08:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Nmac374James Nick james (@Nmac374James) reported

    @O2 how long do I have to wait on customer service for a simple bill enquiry?

  • Sarj007 Sarj Mistry (@Sarj007) reported

    @O2 How much longer to wait for Customer Services, over 2 hours so far.......

  • cyber_unicorn The Cyber Unicorn (@cyber_unicorn) reported

    @CuriousJane_x @O2 answer: **** all

  • shooteditsend Jamie Beard (@shooteditsend) reported

    @samdownie @O2 EE are great, they are the most reliable in our Live Us, o2 is just awful.

  • JamesJansson85 James Jansson (@JamesJansson85) reported

    @O2 Why do you feel it is ok to install an esim for a disabled person with mobility issues then deactivate it the next day with no warning or help? You also promised refunds for lost services.. simply to charge me more than usual. Disgusting customer care and support!

  • blueishmeteor BlueishMeteor (@blueishmeteor) reported

    Here's my best tech tip, at whatever cost avoid @O2 as a phone carrier, I've worked closely and don't have any faith in them as reliable service. Customer care won't answer and messed up a handset of a family member by assigning a number that wasn't asked for.

  • Sarj007 Sarj Mistry (@Sarj007) reported

    @Ofcom How do I raise a complaint against @o2

  • ryanstanley22 Ryan Anderson (@ryanstanley22) reported

    @O2 you think it’s ******* acceptable for staff members to laugh at you on the phone and then terminate the call, your a ******* joke of a network!!!

  • Sarj007 Sarj Mistry (@Sarj007) reported

    @JBasky18 @O2 @Ofcom Really is Good mind to cancel my dd They'll soon call me

  • JBasky18 J Basky (@JBasky18) reported

    @O2 currently been on hold to customer service for 2hours ?