O2

O2 Outage Report in Thetford, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thetford, Norfolk, England 01/07/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • misshouts Julie Dunn (@misshouts) reported

    @o2 i need to pay my bill but your app is down. i hope i won’t be charged a late fee and cut off ?

  • spanglykoala Anna Williams (@spanglykoala) reported

    @O2 Thanks, though it seems Priority is down now. I was looking forward to my free coffee!

  • OneanonlyKatie Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 website down and your not answering phones just great

  • sophielarissax soph (@sophielarissax) reported

    @O2 can anyone help I’ve got plenty of mobile data but my internet isn’t working properly it keeps going on and off ??

  • dariogriffo Dario Griffo (@dariogriffo) reported

    @O2 hello the app and the website are down for 48hs already. ETA for the service to be available again? Please be aware that transparency is one of the best traits for a company. No information about what is happening just damages the image more.

  • misshouts Julie Dunn (@misshouts) reported

    @O2 i need to pay my bill before i get charged a late fee but your app is down ? i hope im not gonna get cut off and paid a late fee ??

  • VengeanceDaemon vengeance-daemon (@VengeanceDaemon) reported

    Is @O2 Priority not working for anyone else this morning? App won't load beyond the initial Priority title page and website says down for maintenance 'because it's quiet'...on the morning of free Caffe Nero...

  • MisterSlang Jonathon Green (@MisterSlang) reported

    @O2 I need access to my O2 bills (Jan-Mar) for VAT payments. (The emails you send take me there and do not, of course, help). Your site is still down. Do you have a definite time for renewed working? If not, I trust you will pay the HMRC late payment fine for me.

  • arliv37918108 ar37918108 (@arliv37918108) reported

    @TheSun @O2 been awaful with mobile signal too. Awful reception in parts only London. Always showing works carried out in the area and nothing seems to me don’t about it. @EE looking at switching my business over.

  • Darls_Chickens Darles Chickens (@Darls_Chickens) reported

    @O2 I want to pay my o2 bill but your website has been down since yesterday. I will get a £6 late payment charge if it’s not paid! Please advise me what to do.