O2 Outage Report in Thetford, Norfolk, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (51%)
-
Internet (30%)
-
Total Blackout (12%)
-
E-mail (3%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Thetford, Norfolk, England
The most recent O2 outage reports came from the following cities: Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
Phone | |
| Thetford |
Internet | |
| Attleborough |
Phone | |
| Thetford |
Wi-fi | |
| Attleborough |
Phone | |
| Bury St Edmunds |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Johnroy
(@Johnroy1984) reported
@O2 Yeah, but it’s £3 to add on rather than the £1 offered on the call. He will have to call back when he has time, as I don’t have another hour to waste sorting it out. You sent a confirmation email with absolutely no way of sorting any issue.
-
Johnroy
(@Johnroy1984) reported
@O2 It says to go to your help website which has absolutely no information on how to sort out an incorrect order. It’s beyond useless. Even an email address would have helped. Pathetic service
-
Zoë
(@ZoeMarieWalkerx) reported
@O2 I tried to set up a contract for the iPhone 13 yesterday with the upfront cost of £30. Both attempts it didn’t process and went blank yet £30 twice has been taken from my bank with no contract set up, no account made & no order number. Help please I need a refund.
-
Treehk
(@Treehk2) reported
@O2 Now what are you going to do about it! Let’s see if you can actually solve a complaint without hiding it by saying send a DM where nothing is done.
-
peroxide blonde gobshite
(@heyitspoppymae) reported
ordered my new phone & paid off the remainder of my current (severely broken/unusable) device on January 15th, it's now February & even though they have had no problem taking the £150 down-payment towards my new phone, the order is still apparently being processed? @O2 ridiculous
-
Connor Flynn
(@ConnorFlynn2) reported
@O2 Horrendous customer service. Last week I was told my contract was paid off and finished, today I’ve called to cancel and I’ve been told there’s loads still owed (when there shouldn’t be). Then I get through to someone else who hangs up after saying hello? Please contact me
-
Victoria Douglass
(@vixen_vix) reported
@O2 hello. I changed my tarrif to 12gb of data recently and My O2 is still saying I only have 5GB, and now says I have used the full 5GB (that I never use in 1 month) in 10days. Which is impossible. Can you please explain to me what is going on?
-
ҍҽɾղíҽҍɑԹՏ ♏
(@berniebaps101) reported
from
Birmingham, England
@O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?
-
Johnroy
(@Johnroy1984) reported
@O2 are ridiculously bad at times. 30 minutes on hold to speak to someone. Changed my dads contract. Email comes through with confirmation missing a bolt on for international calls that was required and confirmed. Don’t have time to call back. Absolute joke.
-
Claire Ault
(@claireka) reported
@o2 no phone or 4g signal in Altrincham, your site says due to upgrade will be issues until 9th Feb. Seriously 10 days with no service? Do we get a refund for this??