O2

O2 Outage Report in Thetford, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thetford, Norfolk, England 01/15/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • andystevo09 Andy Stevo (@andystevo09) reported

    @O2 I have just replied to you. It would be nice to get a response rather than someone dismissing me, promising a call back that doesn't happen or putting the phone down!

  • jsdevans Stephen Evans (@jsdevans) reported

    @financialombuds Yes I had to resort to this to deal with @O2 who just cannot be bothered to answer customer complaints. They hide behind “email sent in error” a joke and a disgrace @LutzSchueler

  • OwenFrostie Owen Frost. (@OwenFrostie) reported

    @DavidHa57439002 @O2 @virginmedia Always get signal a good signal on mine

  • asaelliott Asa Elliott (@asaelliott) reported

    Back on the @O2 network after 5 long days networkless. The staff in store managed to get me sorted and admitted they have awful systems and processes they have to work with. I hope this is a one off 🤞🏼

  • tasshx tash🤍 (@tasshx) reported

    also can @O2 fix up with their data. i’m tired man.

  • AVFC_Hatchet Hatchet (@AVFC_Hatchet) reported

    any issues with @O2 network ?

  • Susan_K_50 Susan Robinson (@Susan_K_50) reported

    @asaelliott @O2 Too much info given, I never use my passport as ID.

  • danniroo dan 🏳️‍🌈 (@danniroo) reported

    @O2 hi, my dad has just been on the phone to 02 to sort an account error, which 02 have admitted was their fault. He is fine that these mistakes happen but trying to sort this the service he has received has been terrible, & it still isn’t resolved. Can somebody on here assist

  • Sk1l1d Eliot (@Sk1l1d) reported

    @O2 Full 4G signal at Reading train station, but no data connection. How come?

  • VictoriaBishop9 Victoria Bishop (@VictoriaBishop9) reported

    @O2 I raised it through the o2 complaints email address. Received an automated response back to say will respond in 7 days. Have chased 3 times and nothing back at all. I am owed a refund and also would like to discuss my lengthy complaint about the service received