O2

O2 Outage Report in Thetford, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thetford, Norfolk, England 01/12/2026 10:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • oddbohemian anna cassar (@oddbohemian) reported

    @O2 I’ve blocked the caller now, thanks. Got a scam text about claiming energy allowance this morning and reported that to 7726. These people are just the worst!!!

  • CLEVERCLOGS_SI SIMON WELSH (@CLEVERCLOGS_SI) reported

    @EE I was told by the upgrade team after 12 years of being loyal to you . You cannot offer me a deal on my upgrade ! Shame you will lose me as customer now to @O2

  • DarkLoJnr MADVILLAIN (@DarkLoJnr) reported

    WTF IS THE POINT OF 02 PRIORITY WHEN U DONT EVEN GET PRIORITY @O2

  • BenBaker83 Ben Baker ベーカー (@BenBaker83) reported

    @O2 Hi my priority app is offering Disney+ at a reduced rate however every time I try to action the offer I’m met with a “oops message” and asked to contact you, please help.

  • ellshd Ellie Hurst-Dickson (@ellshd) reported

    @O2 I’m having an issue with my account for the last 12 hours. No service, can’t log on to my o2, won’t even allow wifi calling etc- it looks like my sim has been deactivated? Can’t even phone up to speak to someone. Thanks

  • _carljenkins_ Carl Jenkins (@_carljenkins_) reported

    @O2 service has been absolutely garbage for the last year. Showing that I have 4G+ signal but failing to even load an Instagram feed, wanna stream music? Barely works. Safe to say that after 15+ years a customer, I'll be changing provider when my contract is up

  • jwd2189 joshua dyball (@jwd2189) reported

    @O2 I have to say, in all the years I have paid for your services I’ve never had one issue until ordering a Apple Watch ultra. Since Tuesday I’ve been lied too, made out to be an idiot, and left feeling like I’ve made a mistake staying on the books. GUTTED.

  • harrysmaple97 P Maple (@harrysmaple97) reported

    @O2 been a customer for 17 years but my experience over the last week as been too much. From hours speaking to unhelpful compliant advisors to lies. Please let me know how to cancel down and go elsewhere

  • paula_mcgov pmcg (@paula_mcgov) reported

    @O2 please help with my complaint today.

  • harrysmaple97 P Maple (@harrysmaple97) reported

    @O2 please can you enlighten me to what the point in your compliants team is? They dont look into your case properly and fail to answer basic questions. Your team has lied to me and offered me a shameful £10