O2

O2 Outage Report in Thetford, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thetford, Norfolk, England 02/15/2026 12:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thetford, Norfolk, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Phone
United KingdomThetford Internet
United KingdomAttleborough Phone
United KingdomThetford Wi-fi
United KingdomAttleborough Phone
United KingdomBury St Edmunds TV

Community Discussion

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesmadelin James Madelin (@jamesmadelin) reported

    What started out badly - a customer support issue with @O2 - has ended well. They picked up my grumpy tweet, hopped to DM, then were super helpful and prompt..... Thanks and nicely done! (still some issues to address with the phone support though)

  • GeorgievaEV Elena Georgieva (@GeorgievaEV) reported

    @O2 Do you have a network connection? - Yes, I have full coverage on my phone.

  • Viresh6times Viresh (@Viresh6times) reported

    @O2 Hi I tried to but ran into another problem, it says I have no service so can't call or text, do you know why?

  • JD2960 john dowley (@JD2960) reported

    @virginmedia @O2 Been testing download speed on Ookla for the past fortnight. Why am I paying for 1Gb BB but getting less than a tenth of that???? Premium service???

  • bxlliexlish morg (@bxlliexlish) reported

    @O2 I still haven’t got access to my O2 account after more than 48 hours. I ordered an iPad on the 24th Nov and still have nothing on my online account and the app says my whole account isn’t accessible, even after you have took the down payment from my bank? Please help

  • wickdaman Richard Conway (@wickdaman) reported

    @O2 Hi there O2! I am trying to speak to someone to get my PAYG SIM replaced as I lost it! The O2 app won't allow me to login to raise a Live Chat either! Can you help me please? Thank you.

  • DavidMcAct David McCarthy (@DavidMcAct) reported

    @O2 trying to get a copy of my latest bill but It just says something went wrong and your technicians are on it on both My O2 app and the website, is this an everyone problem or a just me problem ?

  • NeeshaW1234 Neesha (@NeeshaW1234) reported

    @O2 no Signal for days now and your people on the phones are not very helpful when I get cut off !! Wanna explain why am paying £115 a month 🤬🤬😡😡😡

  • KyranBallard Kye (@KyranBallard) reported

    @O2 Hi o2, can you please help me get an update in regards to a refund I am currently expecting. Thanks.

  • JDHudson19 JH (@JDHudson19) reported

    @O2 Trying to speak to anyone at O2 customer services is impossible. Going round and round in circles on the website and app. Everytime I think I will get a number or be able to message a real person I am redirected to a help FAQ page which doesn't help.