O2

O2 Outage Report in Thetford, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thetford, Norfolk, England 01/21/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kevin_o1975 Kevin Oh (@kevin_o1975) reported

    @O2 can a real person please message me, i want to cancel my airtime plan, but struggling.

  • shabnabcheese Shaz (@shabnabcheese) reported

    @o2 politely would like to ask why I don’t ever get signal, thinking of cheating on you with EE tbh

  • scatterbrainjoe scatterbrainjoe (@scatterbrainjoe) reported

    @thedogman_918 @ThreeUK @O2 Plus you'll keep roaming with O2! Personally I'm surprised you stayed with Three for ten years! Their signal near me is horrendous and I got out as quickly as I could.

  • Rune_wolves Rune. 🖤 (@Rune_wolves) reported

    @subrugbylad @O2 All I wanted to do was change a payment date. They said they did it but didn’t. Now going back on their word that they moved it. It’s not the money. It’s the being lied to. Awful awful service !!

  • westhamhour West Ham Hour (@westhamhour) reported

    @O2 my sim has been blocked by accident and I need a PUK code. Please can you help without having to spend hours on hold?

  • Zbon13 Z_bon (@Zbon13) reported

    @O2 can anybody at 02 help??? Phone has stopped receiving auth codes. Can’t get help from ANYONE at @O2. Anyone got any solutions??

  • TerrierEmz Emma (@TerrierEmz) reported

    @O2 hi my partner took out a connection for me, the PAC port in happened on Thursday but I have poor reception. The other phones on o2 work fine in our house? If I cancel will it just go back to the old supplier @ee? Or do I need a PAC again how does it work

  • exRVN4240 4240Bex 🐜 |🏹🍸 (@exRVN4240) reported

    @thedogman_918 @ThreeUK @O2 Bad isn't it. Had been with Orange (now EE) years, asked if they could offer me a better deal as I may need to move to another company if not, they just said 'oh ok, fair enough'!!

  • thedogman_918 Chris Green (@thedogman_918) reported

    @scatterbrainjoe @ThreeUK @O2 The signal for me wasn't too bad, apart from when at work, then it was dire. Happy to have moved to a better provider.

  • HeskethPaul paul (@HeskethPaul) reported

    @O2 signal in Preston city centre today non existent. Only been with O2 for four months and spent most of that time dependent on Wi-Fi networks due to little/no signal in various regions. Even EE gave better coverage than you and they were bad as well!!!