O2

O2 Outage Report in Thetford, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thetford, Norfolk, England 12/02/2025 00:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Only01KA K-Bear (@Only01KA) reported

    @O2 O2 customer service on the phone sucks.. never going to use O2 ever again.

  • Bethblount6 Beth Blount (@Bethblount6) reported

    @O2 Your service is appalling, 3 hours I’ve been trying to resolve my issue.

  • kezzalyn85 Kerri Lyn Hart (@kezzalyn85) reported

    @O2 I have tried rebooting phone, aeroplane mode on/off, check signal in area, nothing is working!

  • ClareBarry BARRY (@ClareBarry) reported

    Internet is broken – worked and zoomed all day tethering through my phone. @O2 I love you and your juicy, juicy data.

  • theliberalsith Darth Ursus (@theliberalsith) reported

    @O2 how can I call you from another phone when I live alone and there’s a lock down on?

  • jane_ctid Jane Eccleston (@jane_ctid) reported

    @O2 why do your call agents keep cutting customers off? Phoned three times today, taking 50 minutes each time through to Retentions, refused access to escalate a complaint - poor customer service - let’s cancel the direct debit payment see if that get your attention

  • steffiegc Steffie (@steffiegc) reported

    @O2 I’ve written in my complaint, I will wait for a response Steffie

  • samanth76967749 samantha potts (@samanth76967749) reported

    @O2 Yep we did it! By cats heck that was harder then it should have been! Was even told once you sold out you never ever restock! Think Jason needs a talking to haha! We got there though guys!

  • Solome Solome_n (@Solome) reported

    @ThreeUK you possibly have the Internet in UK after. Thank God my work phone is on the 02 network, I have been trying to log into some of my accounts online for the last 30mins until I used the phone with @O2 network so I maybe its time to move on from you after 10 years

  • jamessammut90 🔴 Sammo 🔴 (@jamessammut90) reported

    @O2 called about coming to the end of my contract and going sim only, was cut off shortly after speaking to someone, now cannot get through again, help