O2

O2 Outage Report in Thetford, Norfolk, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thetford, Norfolk, England 03/24/2026 12:30

March 24: Problems at O2

O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thetford, Norfolk, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds and Attleborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Total Blackout
United KingdomAttleborough Internet
United KingdomBury St Edmunds Phone
United KingdomThetford Internet
United KingdomAttleborough Phone
United KingdomThetford Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sally_eastwood6 Sally Eastwood 💙 (@sally_eastwood6) reported

    Losing the will to live trying to replace a stolen phone with @O2 🙈🙈🙈day 4 of dealing with people that don’t listen and then they try and get you to do a customer satisfaction survey and cross sell you a watch!! Get your act together @O2!!!

  • greggfriedrice Greg (@greggfriedrice) reported

    Hey @O2. When calls to your service last an hour and 25 minutes you know something is wrong. Thankfully my problem (seems to be) sorted now but literally all I wanted to do was pay an outstanding amount. That's it.

  • t_lehec Tracey Lehec (@t_lehec) reported

    @O2 I’m trying to use the free upgrade for Back to the future but it’s not working.

  • turbo0990 Craig Johnson (@turbo0990) reported

    @AliHamidi @O2 You must be on Wi-Fi to tweet that as 99% of the time you can’t get a signal on O2

  • TheMsMalaika AMG Babe (@TheMsMalaika) reported

    @O2 is the worst network ever, just been on the phone with 2 different customer service agents in relation to a sensitive family matter. And the customer service agent laughed at me when i told her my grandmother has passed away and my mother cannot make the call herself.

  • jemjones Jeremy Jones (@jemjones) reported

    @O2 please can you sort out the mast in SO213BD? Our signal has been down more than four weeks now!!

  • Socia11yDistant Still Socially Distant (@Socia11yDistant) reported

    @O2 Hi seems most places. I'm I'm a different area now, 1 bar. My Smarty mobile phone has 4 bars. East or North London = bad service @O2

  • _Alex_McLeod Alex McLeod (@_Alex_McLeod) reported

    @O2 my family and I have been cut off for the 5th time now, after being told multiple times it wouldn’t happen while your fraud team are looking into our case as your poor company security means you were hacked and we were targeted by scammers.

  • bridgeofallans Bakewell Dance (@bridgeofallans) reported

    @O2 what’s happened to O2 in BakewellDerbyshire please? Lots of reports of no signal. Thank you

  • Gillmindsetteam Gill Wright (@Gillmindsetteam) reported

    @O2 I have saved a free cinema ticket via o2 priority but it is not showing in my saved tickets. Please help. Thanks