O2

O2 Outage Report in Thetford, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thetford, Norfolk, England 01/25/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MathThyMod Terry Allen (he/him)🇪🇺 (@MathThyMod) reported

    @AdamRutherford @O2 I left @O2 because of customer service.

  • Andy_Sherlock1 Andrew Sherlock (@Andy_Sherlock1) reported

    @NealShepperson @AdamRutherford @O2 When I switched away from EE, their customer retention department had me on hold for over forty minutes. When I finally spoke to somebody I asked them if they really expected me to stay with the company after that. He gave me the PAC code straight away.

  • lisa_burford Lisa Burford (@lisa_burford) reported

    @O2 hi can someone help me with my mums phone she has no service ?

  • tmw1000 Tina Walsh (@tmw1000) reported

    @O2 It's not working again.

  • sibbo1980 justin sibbons (@sibbo1980) reported

    @O2 I've sent you guys an DM, could you have a look and help please. Your customer service is nortirosly slow in responding to emails and this seems to be the only function to talk.

  • m4wds1 joe mawdsley (@m4wds1) reported

    @O2 If I just cancel the direct debit will that be OK if not what should I do

  • mrooney65 Mark (@mrooney65) reported

    @O2 my priority code for Odeon cinema tonight is saying code incorrect. Can you help

  • _DavidCrompton David Crompton (@_DavidCrompton) reported

    @O2 why did one of your customer service agents place a bar on my account because I’m only receiving text messages from certain networks

  • Medic_Russell Russell (@Medic_Russell) reported

    @helloimnicholas @O2 @EE Can’t believe they said that! There’s so much else to call you stupid over?

  • MrStanBrooks Stan 💙 (@MrStanBrooks) reported

    Put a complaint in to @O2 last week due to bad signal and network issues, get a response back today and now have no signal/service whatsoever. Yet on your website, it says the network is ‘Good’… No wonder I’ve put a complaint in🙄