O2 outages and service status in Thetford, England

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Caroline McDonnell (@sweetiepiecaz) reported 3 minutes ago

  @O2 this is why I left o2. My partner has a business and his customers are saying they can't get through to him. It has been over a week. The £10 refund is not enough. Can you just fix the mast please?

• 
  Chris (@redmeister81) reported 4 minutes ago

  @altrinchamhq @O2 Get a second sim with talkmobile (Vodafone and 3 mobile) I'm on that and BT (EE). Still have the odd issue but gives you more chance of coverage.

• 
  Sophie Brocklebank (@SofiTevBrockers) reported 8 minutes ago

  @O2 can you please tell me why my signal is absolutely shocking these days 😩 I've been with you years and you're rubbish now!!!!

• 
  Alasdair Hubbard ⚫ (@dralhubb) reported 10 minutes ago

  @TheHewman @EnglandRugby @O2 You might need to have someone help you, it has some big words like "and" and "it"

• 
  Victor Charlie (@VC30475) reported 12 minutes ago

  Brilliant from @o2. Called them to complain about the poor network signal of late and was told I need a replacement SIM as a start (when their coverage map shows an issue). Now what small signal i had is gone as they have made my current SIM inactive. Good stuff, top drawer O2

• 
  CHX Roller (@FareJacob) reported 13 minutes ago

  @O2 hi team? How long is your online Top-up system going to be down please... we've got our system details online so need to do next month by 25th July. CHX Wimpole.

• 
  FINGERSJOHN✌ (@jnafr) reported 13 minutes ago

  B43 Birmimgham Can you sort out bad internet connection pleaze? @ThreeUKSupport @VodafoneUK ....................... @O2 is fine.

• 
  🇺🇦 Clive Davies #FBPE 🔶🇬🇧🇪🇺🇭🇰 (@CliveDaviesUK) reported 15 minutes ago

  @O2 Thank you but these are just platitudes. How can it take 8 days to fix a broadband fault? You tell me there is ‘good mobile coverage’ here for O2 but there is none and hasn’t been for years and yet your charges increase! All talk and zero action! @Ofcom @MartinSLewis

• 
  Stevio (@Rothbury01669) reported 15 minutes ago

  @JohnTillUK @O2 @Mozilliondotcom I was with EE over 18 years (from the Orange days). When they were bought by BT their renentions deals went up the spout and they wanted £60/month for a new iPhone 13 and that was at a discount. So I requested a PAC code on the website and bought my phone direct from Apple for £36/month over 2 years I moved to Giffgaff (which is 02 but been fine for me). Within an hour of the PAC request a guy from EE phoned me and said, why are you leaving after all these years ..... told him why and he said, we can offer it for £50. I said too late. Even with a £10/month sim deal on Giffgaff it was still cheaper and I never went back and I am still with Giffgaff 5 years later My friend works for Three and he said that legacy customer leaving is a red line for the companies because once you go, you'll never come back and they also know that once the customer discovers they can buy the phone direct from the manufacturer with 24 month 0% terms, it's the end of the line for the working model

• 
  Katie smith (@jayjay771945) reported 16 minutes ago

  @O2 @O2 whats going on network down?????