O2

O2 Outage Report in Thetford, Norfolk, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thetford, Norfolk, England 01/14/2026 20:50

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mattdenchfield Matt Denchfield (@mattdenchfield) reported

    Even @O2 retention team admit the charges are higher than they should be and it’s odd they cannot be explained by customer services…I’ve seen no evidence of where this data usage has come from @Ofcom

  • TOMTOWNSEND77 THOMAS TOWNSEND (@TOMTOWNSEND77) reported

    So let down with @O2 with years and the call center shocking why oh why have you gone down hill so much 🤬🤬🤬🤬🤬

  • JakeExec Jake (@JakeExec) reported

    @jonpod1 @O2 Mate if you live in Cardiff move to Vodafone they control the zone so much better service !!

  • stavrosRN Lex (@stavrosRN) reported

    @O2 The mountain side being in North Africa. Greece, Dublin, Spain and France earlier this year, no connection issues at all. Each time I return to the UK guaranteed full 4/5G with an exclamation point

  • grrooves Grrooves💚 (@grrooves) reported

    Cancelled contract with @O2 as service so poor. Was promised to not be charged penalty for leaving early. £56 taken from my account this morning anyway. Terrible company.

  • eightball899 8ball (@eightball899) reported

    @crazydodo79 @O2 Yup I’m the same! @O2 been a customer for over 15 years and it’s been appalling the last month or so - what’s happening???

  • TheIronChicken The Iя🅾n Chickろ₦ (@TheIronChicken) reported

    @O2 - received account recovery code but nowhere on your website to enter it = #fail 2 x 20 mins in call q, both calls then cut off = 2 x #fails 3rd call cut off during security checks = another #fail is there a simple way contact you?

  • Jazzy_Nazzy Jazzy_Nazzy (@Jazzy_Nazzy) reported

    @O2 Imagine a company using twitter as the only customer service touchpoint and not even implementing an automoted twit bot to manage out of hours queries

  • stavrosRN Lex (@stavrosRN) reported

    @O2 Hi, I have issues throughout the UK. Usually have a full 4G connection with a little exclamation point over my signal graphic. Absolutely zero issues outside of the UK though. As you can see from my initial tweet, I was on a mountain side with a full 4G signal with no issues.

  • Hayley_M_jones Hayley hughes (@Hayley_M_jones) reported

    @O2 seriously need to sort your service out. Pay a fortune and nebr works says I have 4g when I clearly don't not like I'm in the middle of nowhere been with you 20+ years 4 phones looks like I'll be looking to someone who can provide what I actually pay for no 4g never mind 5g