O2 Outage Report in Thetford, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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John Lucas
(@JohnLucas_9) reported
@O2 Your customer service team treat people with utter contempt. 4 separate calls due to you hanging up or putting me on hold all because I’m trying to get a pac code to remove one of my numbers. I’m now cancelling all 6 numbers. Well done!
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kelly * hibernation mode active *
(@purple_dragon25) reported
@O2 hi can you help me please? Dad is on 10% of a reward (he tops up £10 so is £1) and he's had a text come through telling him to save it or spend this £1 before 31st March or he'll lose it - the issue being that we go onto the website and it says he has nothing to claim or save
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Maureen Chadwick
(@DiabetesLadyUK) reported
Was with Vodafone for years changed over to @O2 trying to engage with customer services is a joke.
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Sam Liverpool
(@sam29663452) reported
@O2 upgraded yesterday through your app. There was an option for ‘need more help’ with WhatsApp link. Now been told my upgrade cancelled but fraud team and my account compromised. Not even had a call from o2. Deeply concerning
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🌻🌻🌻😷💖 Millie Fiore 🌺🐄🕷️🌳
(@MillieFiore) reported
@O2 Is something happening with the O2 service ? Constantly cuts out, every few seconds; then no service; now 3G. Happening more and more, recently. Almost a daily occurrence. Has O2 taken on more traffic than its infrastructure can handle ?
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Steph C
(@StephC66588437) reported
@O2 Is there going to be stick issues with this phone as much as there is for the Samsung S22 🙃🙃
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Lesley
(@angels1five) reported
@O2 Hi, we're in St Lucia and despite having O2 travel, neither me or my husband have internet. We are connected to Digicel and can make calls but no amount of rebooting or checking APN settings will work. Can you help us please?
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Joe Howard
(@Joe_S4C) reported
@O2 if your staff WFH they should be able to do their jobs or there’s no point. 5 hours I’ve been trying to pay my device plan off with code generator errors and staff not being able to take payment over the phone it’s useless. Everyone else manages. Catch up or go to work
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AG13
(@87_amg) reported
@EnglandRugby @SixNationsRugby @O2 Just awful. There are no additional words.
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Airi Light
(@Airilight) reported
@O2 Need customer support and sent a DM. It's an urgent matter, and your phone agents aren't available at this hour. I hope that there is a response and a way to get this sorted now.