O2

O2 Outage Report in Thetford, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thetford, Norfolk, England 01/27/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • bayles01 stephen bayley (@bayles01) reported

    @O2 Hi, I upgraded on Friday. Received the phone, swapped sim over from 4g to 5G sim. My new phone still won’t receive calls or texts. Can you assist please as the phone help line keeps on hanging up.

  • maddielaurax mads 🤍 (@maddielaurax) reported

    Never got any service or 4g no matter where I go @O2 sort your **** out

  • IC_Langford Juan (@IC_Langford) reported

    @O2 I’ve just changed my SIM card over and I’m no longer getting any signal, is there any way to solve this please?

  • LexTheHuman LexTheHuman 🌸 (@LexTheHuman) reported

    @O2 "We can understand your frustrations" but yet we won't actually respond to them or acknowledge any criticism of our systems, we will just send you the exact same bullshit response we send every customer so someone else can deal with it. Belter custom service that 👏🏻

  • marcrobinson09 Marc Robinson (@marcrobinson09) reported

    @O2 how hard is it to get to talk to someone about an upgrade stupid auto verification does not understand english

  • Oh_Em_Z Z (@Oh_Em_Z) reported

    @O2 it's been 16 working days since I redeemed the guiness I won on priority, the email states it will be dispatched within 10 working days, I've had no update can you help?

  • bennorris82 Ben Norris (@bennorris82) reported

    @O2 my calls keep getting hung up before I can speak to customer services and no 4G for months now. Can someone help me sort this please!

  • maddielaurax mads 🤍 (@maddielaurax) reported

    @O2 Everyday of my life since I had a phone with you to be honest and why should I need to follow a guide just gimme some good service and 4g I pay enough for it 🥲

  • LouLou31880280 LouLou (@LouLou31880280) reported

    @o2 they do not care at all and just tell you irrelevant things then stress you out so much but wo nt help in any way

  • LouLou31880280 LouLou (@LouLou31880280) reported

    DON'T BOTHER CONTACTING @O2 they wo nt help you in any way n ad do not care about any customers