O2 Outage Report in Thetford, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thetford, Norfolk, England
The most recent O2 outage reports came from the following cities: Bury St Edmunds and Attleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
Total Blackout | |
| Attleborough |
Internet | |
| Bury St Edmunds |
Phone | |
| Thetford |
Internet | |
| Attleborough |
Phone | |
| Thetford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Day
(@jack_day1992) reported
@O2 called about the huge increase in cost and got hung up on your customer service has gone shocking, I have been with you since I was 16 and now I’m 29 not happy
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💪🐸👍
(@IITR07II) reported
@O2 Recently even though it appears I have full signal, I can't use the Internet etc. (Mainly seen this when connected to 5G)
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Shaun carter
(@shaun_carter90) reported
@O2 are you guys able to cancel an order I made today or do I need to call up? Was on hold for an hour earlier that’s all. Thanks
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Tom Bond
(@_tbond) reported
@O2 Many thanks. The issue is just that the upstream bandwidth isn’t enough; I happen to have a Three payg sim so I tested that last night - only 3G but I get 9Mbps down. O2 hardly ever completes the test!!
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Allen Smith
(@Allensmith81) reported
@virginmedia Sorry VM social media team I know that’s the scripted answer but while it’s a part of it an 11% rise when everyone is having a hard time already, except o2/vm who are literally making thousands of pounds a minute, stinks of customer abuse @O2
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Phil
(@philce) reported
@O2 I'm not getting your SMS 2FA texts through when I'm trying to do something on my account online, tried to call and there's a 20 minute wait. Are you aware of issues with the SMS messages not being sent?
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Louise
(@Louise63544316) reported
@O2 awful service, take out a phone and contract then cancel it the saw day I received the phone, sent the phone back all confirmed. Then receive threatening emails and texts saying I owe them money!! I didn't even activate the phone!!!! If this goes against my credit
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hannah
(@gllitters) reported
@O2 fix priority x
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Hafsa
(@HafsaISalwe) reported
@O2 I need to talk to someone about my bill. Struggling to get through to someone on the phone. Can you help please?
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The Thrawn
(@nwarhTehT) reported
@O2 Thanks, I am able to login now. But the app constantly reloads the page when I tap Get tickets