O2

O2 Outage Report in Thetford, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thetford, Norfolk, England 03/02/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thetford, Norfolk, England

The most recent O2 outage reports came from the following cities: Attleborough and Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomAttleborough Internet
United KingdomBury St Edmunds Phone
United KingdomThetford Internet
United KingdomAttleborough Phone
United KingdomThetford Wi-fi
United KingdomAttleborough Phone

Community Discussion

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielleStarr DanielleStarr (@DanielleStarr) reported

    @O2 Are you able to help us understand why we activated the O2 travel inclusive bolt on on the myo2 app before landing in Thailand but have been charged £5 a day, plus £120 for 50MB data?? 😳

  • HLR_Apparel H.L.R (@HLR_Apparel) reported

    @O2 will be making a full complaint and contacting FCA regarding your policy need a manager call today. Tired of talking to people and being hung up on.

  • join4te Jay (@join4te) reported

    @O2 Day 44 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • HLR_Apparel H.L.R (@HLR_Apparel) reported

    @O2 so got a device from O2 went to turn it on yesterday and nothing won't even take a charge now being told I had 28 days to check it which I was not advised before. Passed to two teams and the last just hangs up great service towards your customers. I need a manager call today

  • elizresw Eliz (@elizresw) reported

    Has @O2 mobile data signal genuinely started working properly right before I move to @EE or is this a glitch?! #wrexham

  • JudithGatito Judith Mackenzie (@JudithGatito) reported

    @O2 Just got a message not delivered from attempting to send a text to myself! So the issue is not with 7726?

  • rickie_ryder Rick Ryder (@rickie_ryder) reported

    Pt2... @EE Rather than them paying the additional £2 per month + £35 up front fee. They'd rather lose a customer whos been with them for ages. EE, your website did this to me the first time I signed as well, but because I was new, you wavered it. Funny that! Over to @O2 I go.

  • phantomsforev3r L🐀🪰 (@phantomsforev3r) reported

    So now I’ve gone from being able to upgrade in 9 days to having to wait til April lmao!!!! @O2 customer service is so poor.. I’ll buy the phone elsewhere 💀

  • fineartskaty Katy Jones (@fineartskaty) reported

    @O2 this is the sixth day in December that we have had no phone reception! Not in a row, just randomly coming and going. It’s getting worse…. It used to be 1-2 days/month? @MelthamMBA anyone else locally have this problem? I’ve spoken to some others who say it is.

  • isthatrigghht ok (@isthatrigghht) reported

    @VMO2News @virginmedia @O2 Please search virgin media fraud and see how many folks have been waiting for weeks for a resolution. Virgin media sell contracts to anyone than put the burden of resolution on the customer to keep chasing. Sort it out, so useless