O2 Outage Report in Thetford, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Evie
(@croftyevie) reported
@O2 I organised to send my phone to you with o2 recycle and am awaiting packaging, or even an address to send it to. My quote has now expired and I have been unable to send the phone. Please renew the quote immediately - I should not be losing money because of your poor service.
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Leanne Wheeler
(@LeanneW11479214) reported
@O2 Yes it was . I’ve called perhaps 10 times and I’m still waiting . Last time I called I asked for a manager to call me / this was perhaps a week ago - I was told I’d get a call back in 48 hours - nothing . I’ve raised a complaint - nothing . I’ve emailed fraud - no reply . V poor
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Hannah Boyd
(@hanzboyd) reported
@mikeyroberts81 @O2 Its a fault with android phones. If you go to your PlayStore and uninstall "android system webview" that will solve the problem!
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Jordo
(@Jord019) reported
@O2 Hi, my issue is that my phone isn’t working properly, it’s not receiving any signal, I have tried to speak to someone on the chat function in the app however the person I am talking to is trying to advise me to claim on my insurance when it should in fact be under warranty.
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Aret Kay
(@Passhaaret) reported
@O2 your sending my bills to someone else’s address and have broken every gdpr going, called you Thursday, Friday, Saturday, Sunday and your doing nothing!! @ICOnews if this is screaming a fine I don’t know what is.
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Eddie Prowse
(@Clamfather) reported
@MarkEvansO2 @O2 Nonsense. Who do think believes this tosh. I have to hang out of an upstairs window to even get the weakest of 2G signals. Someone in your organisation is not telling you the truth about how they provide a service.
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Snickety Lemon
(@SnicketyL) reported
@tescomobile @O2 don’t even cover where I’ve moved to. Neighbours say the area has had no network coverage for well over the ten years they’ve lived here. @O2 do nothing about it. They don’t care.
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SammyJay
(@samanthatague10) reported
@O2 what's is wrong with the network. Can't connect to apps and can't get past your automated service for help ?
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Natasha Brand
(@natashakimbrand) reported
@JDtoThepower2 @O2 I have been having the same problems all day
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Kay Kaye 💙
(@JessieLauren19) reported
@O2 looking at getting a new phone for my daughter we just logged into your page and we’ve seen we’ve been being charged £3 per week by Demon Games which we know nothing about can you help with info about this?