O2

O2 Outage Report in Thetford, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thetford, Norfolk, England 11/06/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Fizhco Fizhco (@Fizhco) reported

    @virginmedia @TheBHF @O2 2nd night in a row broadband service goes down, and your website you check service doesn't work AGAIN!

  • WaiWai23376290 Wai (@WaiWai23376290) reported

    @O2 Trying to port my mobile across from another network, it's a complete mess! It's been 13 days and it's still not completed, I cannot accept or make calls! Tried calling customer support numeroustimes but no luck, any advice pls?

  • YIDDO8 TTID (@YIDDO8) reported

    @O2 I put the new sim in and there is no signal coming in. It needs activating

  • fatbadgertri Colin Gill (@fatbadgertri) reported

    @O2 having a nightmare with your customer service. Just want to swap from an eSIM to a physical sim. Store can’t do it as new systems call up and takes 2 hours to get through. They send one out and go to activate it and it doesn’t work. Now sitting on hold again!

  • helen_manley Helen (@helen_manley) reported

    @O2 please can you confirm if there is a delay porting numbers over? PAC code requested Saturday 28th and still not changed onto my new SIM. Not been able to get through to anyone on support chat to ask for an update.

  • helen_manley Helen (@helen_manley) reported

    @O2 number was requested ported over the weekend (PAC code Saturday lunchtime), no response from support. Can you advise if there is a delay in this service as it’s now Tuesday evening?

  • RachODonovan ✰Rachel ✰ (@RachODonovan) reported

    @O2 i loaded my o2 greggs priority link yesterday to find greggs till not working now it says it’s been used when it hadn’t been . Can I have my offer code back please ?

  • Becca75131176 Becca (@Becca75131176) reported

    @O2 my dad switched to o2 recently. If I message him on his original number that he carried over he replied from a different number (not intentionally ). Therefore there is an issue. On his original number I can call and text but on this other number (the original sim number )

  • dsuavess D (@dsuavess) reported

    @O2 worst customer service known to mankind

  • andyc_plymouth Andy Cole (@andyc_plymouth) reported from Plymstock, England

    @O2 Yes, you’ve been saying for the past six months that your network can get busy in the area and to use Wi-Fi instead. But if it’s only possible to use the phone on Wi-Fi what’s the point in paying for a cellular service?