O2

O2 Outage Report in Thetford, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thetford, Norfolk, England 12/02/2025 13:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Shazzermc94 sharonm (@Shazzermc94) reported from Glasgow, Scotland

    Been on hold with O2 now for 48 mins @O2 customer service isn’t great today!

  • Fer_Yer_Service MrVerySchnell (@Fer_Yer_Service) reported

    @O2 Why don't we publicly discus your conduct @O2, I'm happy for people to see how poor I am if you're willing to show how you operate like pirates?

  • Charlot39176677 Charlotte Keeney (@Charlot39176677) reported

    @O2 Honestly have had the worst customer service from O2. I have been a customer for servers years and have never had a problem with signal. I am now having issues but have been told when signing the contract O2 do not guarantee service?! WTF #o2 #badcustomerservice

  • MummyIama SwimmingSeahorse (@MummyIama) reported

    @O2 No it wasn’t that handy for me sadly, could you please give me an email address for someone to review my actual issue.

  • frijjjj Frijjj (@frijjjj) reported

    @O2 Do Phone numbers ‘die’ i haven’t received anything on my phone and have had no service for a while, I can dive more details in DM. Thanks!

  • councillorjoe Cllr Joe Whibley (@councillorjoe) reported

    @O2 hi, I'm trying to move my number to a new o2 payg contract which started a week or so ago. I have PAC code. Online does nothing, not even email acknowledgement, and phoning never let's me speak to anyone and cuts me off. Incredibly frustrated and not happy. Any ideas?

  • DempsyJacqui Jacqui Dempsey (@DempsyJacqui) reported

    @O2 worst customer service award goes to Rick in the payments team.... awful human being. Rude, lazy and serious computer says no.... you work in a call centre mate......

  • Kewjonrichard wife seeker (@Kewjonrichard) reported

    @Joker58669051 @O2 I'm clinical vunerable with serious health issues. O2 just don't care if the phone you paid £344 for or cost top ups they say if you don't debit go elswhere

  • jhagbro Jonas Hagbro (@jhagbro) reported

    @O2 Yes we've tried both above and under. Both get same result when trying to login..

  • mforshizz baggage (@mforshizz) reported

    @O2 my iPhone handset suddenly cannot make or receive calls. I have checked all settings and performed reset. No improvement. Please advise of action to rectify this issue.