O2 outages and service status in Thetford, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Thetford, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout.
- Total Blackout (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Thetford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Thetford, England
The most recent O2 outage reports came from the following cities: Bury St Edmunds, and Attleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds
|
Total Blackout | 28 days ago |
|
Attleborough
|
Internet | 1 month ago |
|
Bury St Edmunds
|
Phone | 2 months ago |
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sheldini (@sheldinij) reported@O2 can I please speak to someone in English? I really need to resolve some issues and add new devices to my account, but I simply can't understand the call handler. Help!
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Julie McNaughton (@jumcna) reported@O2 Still waiting 02. Fault raised on 26 November. Complaint raised 1 Feb . No resolution. No compensation. What now?
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-𝓙𝓮𝓻𝓻𝔂 𝓓𝓪𝓿𝓲𝓼 ☮️3.5% (@jerryduk) reported@O2 my classic PAYG SIM appears to have stopped working. It has £13 credit so that's not the issue. Your chat told me to phone O2 from my non functioning SIM.
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Andrew Harbot-Taylor (@T_Northernbloke) reported@Farmeronecow @O2 That's why I left. Well that and when I complained about the signal I got told I needed to buy land and get planning permission myself and then they would look at putting one up. Moved back to @EE and normal service resumes.
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✨Hey_Jude ⫩✨ (@Hey_Judexx) reported@nikkiwba @O2 I’ve had a problem with them since January. been a customer for ?30? Years. Ordered new phone in Jan. not delivered. They’re charging me for it. Every time I phone I have to go through the whole story. many phone calls. One was 2 hrs and a couple of others for a hour or more
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Lauren. (@LaurenDenny2) reported@O2 my phone number was disconnected on Thursday and was reassured numerous times it would be reconnected within 24 hours. 3 days later and it still isn’t reconnected. I’ve been advised to call 202. How when the network is still disconnected?! Very disappointing service!!!
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mark (@schellm2012) reported@O2 trying to get a new esim profile as I have a new handset and can't get through. Been on hold 40 minutes each time for past few days. Live help says they can't help. This is frustrating.
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Frazzz (@FrazzzYT) reportedI recommend avoiding @O2 as a mobile provider. Cut my services off yet they've gotten payment on 4th. Am told my services won't be restored UNTIL the 13th because they can't "find" the payment. Bank has given them the details they need. Can't even call the doctor, complaint it is
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bob (@Andypled) reported@O2 trying to upgrade my payg sim only deal. But can't understand why I am getting a worse deal than a new customer. Can someone advise?
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Paddy.og 🍌 (@PaddyWarburton) reportedany customers of @O2 in the UK had any recent customer service experiences? my wife and I have both had to contact them in the past few days and WOW it’s been a horrendous experience sure it didn’t used to be like this?