O2

O2 Outage Report in Thetford, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thetford, Norfolk, England 02/05/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thetford, Norfolk, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Phone
United KingdomThetford Internet
United KingdomAttleborough Phone
United KingdomThetford Wi-fi
United KingdomAttleborough Phone
United KingdomBury St Edmunds TV

Community Discussion

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • grimwood_zoe Zoe Grimwood (@grimwood_zoe) reported

    @O2 Nope nothing - terrible service from O2 since OCTOBER - you know there is a massive issue with phones specifically the iPhone 14 as that is what I am waiting for - so stop LYING 🤥

  • Lady_Scion Helen ☕ (@Lady_Scion) reported

    @Shauna_c_jones @O2 Dpd have been terrible lately, completely cut off deliveries for my postcode for a week.

  • HLR_Apparel H.L.R (@HLR_Apparel) reported

    @O2 so got a device from O2 went to turn it on yesterday and nothing won't even take a charge now being told I had 28 days to check it which I was not advised before. Passed to two teams and the last just hangs up great service towards your customers. I need a manager call today

  • Jacqui_blood JW🌈 (@Jacqui_blood) reported

    @O2 are literally making it so hard to pay an outstanding amount on my account no I'm no longer a customer actually becoming quite frustrating

  • ginge003 💙 (@ginge003) reported

    @O2 trying to move from EE to an O2 monthly SIM card for a while. O2 have managed to mess up 2 cards thus far & we now have to visit the shop yet again to sort this out. Is customer service always this poor & inconvenient??! It’s usually so simple to change & keep your number.

  • elizresw Eliz (@elizresw) reported

    Has @O2 mobile data signal genuinely started working properly right before I move to @EE or is this a glitch?! #wrexham

  • Pixel_Gizmo PixelGizmo (@Pixel_Gizmo) reported

    @O2 why did you send our new phones via a courier known to be having delays right now? customers for 20+ years and this is the worst service we’ve ever received. 2 phones should have arrived 22nd dec. as soon as DPD sent me an update they delayed delivery until further notice

  • JudithGatito Judith Mackenzie (@JudithGatito) reported

    @O2 Just got a message not delivered from attempting to send a text to myself! So the issue is not with 7726?

  • SCHeath92 steph ♡ (@SCHeath92) reported

    trying to track my order through @O2 app, takes me to DHL and says that my tracking number is incorrect. please help

  • frankiesloan frankie sloan® (@frankiesloan) reported

    @O2 i cant top up a pay as you go phone i bought for christmas. Can you help pls