O2

O2 Outage Report in Thetford, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thetford, Norfolk, England 12/13/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • timroyds Tim Royds (@timroyds) reported

    How frustrating… 20+yrs as @O2 customer, best deal for me to renew = £15 + annual rises, for new customers £8! So much for looking after customers! @giffgaff @£10 no price increase here I come!! (which is O2 coverage anyhow - but I’ll have more data now!)

  • 1Debora Debora (@1Debora) reported

    @O2 I have redeemed my vue code but wasn’t able not able to choose tickets (I was confused because they wanted me to set up a corporate account) and I came out of the app before I’d booked tickets. Now I can’t see how to book using the reward. Please help!

  • BenoyS23074 Benoy Soman (@BenoyS23074) reported

    @O2 been having signal issues since yesterday, no 4G or 5G, keeps reverting to 3G. I am in London. What’s going on?!

  • EmmaBruce Emma Lumley (@EmmaBruce) reported

    @O2 @rw_83 I’m also having issues too. Can’t make or receive calls.

  • Est19Bay Billy McFad (@Est19Bay) reported

    @O2AcademyGla Who is the local MP to this venue? @o2 do you know what that kneecap chanted? Do you think this is right and they be allowed to chant that in O2 arenas? Will never step foot in there again Utter Disgrace

  • stu0801 Stuart Linnett (@stu0801) reported

    @O2 And still @o2 have not responded to my emails sent to complaint review service with the first email being sent on the 5th June, after previously speaking to the customer service team about a week to 10 days prior to that! Awful service and I will be closing my accounts soon!

  • GrazzaD Graz🇪🇺💙🏳️‍🌈🇺🇦 #FBPE #Woke #Resist #Rejoiner (@GrazzaD) reported

    @O2 @LewisCapaldi Rather than this ridiculous celebrity gumf , please can you improve your network instead as it's pretty terrible!

  • a_ihateithere Mae_ (@a_ihateithere) reported

    I’ve been having connection issues for almost a week. What is going on @O2

  • shintyconvert Big Blue (@shintyconvert) reported

    @O2 I’ve never been able to use the £2 Greggs voucher as their system doesn’t recognise it.

  • K_a__T__i__E__ ♡katie♡ (@K_a__T__i__E__) reported

    @O2 is there problems with the network this morning? My partner can't make or receive calls! Saying number not recognised