O2

O2 Outage Report in Thetford, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thetford, Norfolk, England 12/16/2025 23:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • garthserg G@rth (@garthserg) reported

    Dear @O2, it seems as if you have cut my phone service instead of the fraudulent account created in my name but gladly continue to accept a monthly premium. How do I get back online without means to contact you?

  • bigphil321 Phil Rostron ⚽️👍🍻 (@bigphil321) reported

    Morning @O2 My phone doesn’t seem to be working I texted/WhatsApp quite a few of my mates last night to see how they were, I know they’ll have been up, as they’re all city fans & will have been watching the match. Not one has replied😳 I think it may be a signal fault. Thank you

  • xStyl3s_ Razza T (@xStyl3s_) reported

    @O2 hey every 10-20mins I have to restart my phone as my mobile data won’t work and on top of that I can’t ring or answer calls also I had someone ring me 3 times last night and I didn’t even know because of the network wtf

  • JamiePadgham Padge (@JamiePadgham) reported

    Login into @O2 here to track delivery of your new phone. Please enter the code we have sent to your new phone which you haven’t received yet... 🙃🙃

  • Redrog76Part2 Rog (@Redrog76Part2) reported

    @O2 I won't be a customer of yours in the next few hours so won't be a problem.

  • pickled_tinker Ian Grody (@pickled_tinker) reported

    Finally rid of @O2 thanks to an epic member of staff. These are few are far between ATM and here is my advice for any #O2 customers; If the call taker you're speaking to is like banging your head on a wall, hang up. Go through to lost and stolen and speak to one of them.

  • TrEKxpert TrEKxpert (@TrEKxpert) reported

    @GeniusWoman2 @O2 Nope. Although not seeing anyone else mention it at the moment. I'm using Curve and not getting any notifications, which usually happens whether it's gone through or there has been a problem.

  • carlofooty pompeycarlo (@carlofooty) reported

    @NeilNutbeam @O2 O2 have been shite for years. I always had poor signal in Portsmouth especially on match days (contention ratio no doubt) but even in Bucks where I live it had got steadily worse. In the end about 2 years ago I gave up and moved to EE and what a difference! 👍

  • steve66stevie66 Steve Devlin (@steve66stevie66) reported

    @O2 brilliant now down to zero to 0.39 mbps in north Wales. How can this be classed as 4G? Paid for Unlimited data.... ha ha ha can’t get anything to work.

  • amelb8 Amelia Bateman (@amelb8) reported

    Having no phone signal or mobile data for two days has made me realise just how much I rely on my phone. Especially as a woman on her own, travelling around a big city. #O2 #stressed #help @O2