O2

O2 Outage Report in Thetford, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thetford, Norfolk, England 01/25/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • forestjax ❤️ Jax ❤️ (@forestjax) reported

    Hey @O2 are you having problems tonight because your network has been utter garbage for the last hour 🤨

  • Sloodwrangler Sloodwrangler (@Sloodwrangler) reported

    @O2 are you having system troubles today? Trying to pay my bill and twice on app and once on laptop it doesn't seem to process? I don't usually have any problems and the money is there?

  • BigBossBam1 Big Boss Bam (@BigBossBam1) reported

    @ThreeUK Shock horror, total loss of service in BN10, I don't think I've had a single month of service without issue Can you just buy them out @EE or @O2

  • buntain_dina Dina Buntain (@buntain_dina) reported

    @O2 the signal is down and how long will it be before it gets back to normal

  • caitbrichards Caitlin Richards (@caitbrichards) reported

    Also adding to this, when my sister who lives in the UK was trying to sort this out for me over the phone, O2 employees hung up on her. Great customer service there 🙄 #o2 @O2

  • AliceTweets92 alice (@AliceTweets92) reported

    If I’m paying higher for a better service, I expect to receive it. So much lack of loyalty @O2.

  • MattJPayne89 Matthew Payne (@MattJPayne89) reported

    @O2 having a bit of a nightmare since I joined you at the end of last week from @giffgaff. Tried to transfer my old phone to new sim. It briefly worked, but I've now been without network connection for 24+ hours. Spoke to several people at o2 on family members phones but (1/2)

  • magicmasteryoda Napoleon (@magicmasteryoda) reported

    @O2 Stationary and while driving. Is the data taking up all the band with for calls? It was better signal with you using a k800 and when you were still on edge

  • JJbothwell JJ Bothwell (@JJbothwell) reported

    @O2 I’ve had such sketchy service from you for weeks now. Our local mast seems permanently down according to your service status. When can I expect to see this fixed? Im using all my data at home. Photos/videos impossible to view on WiFi.

  • TheDiaryofJacob Jacob (@TheDiaryofJacob) reported

    @O2 I’ve tried all of it, I have to turn my phone off numerous times a day to get the signal to work