O2

O2 Outage Report in Thetford, Norfolk, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thetford, Norfolk, England 01/02/2026 17:10

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • cooj2_0 Sir Cooj2.0 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@cooj2_0) reported

    @org_scp @Telefonica_En @O2 "Future public health emergencies" I'm in my 50's and covid is the only so called ph emergency in my lifetime, why would we be expecting another one?

  • m4martin0 Martin wood (@m4martin0) reported

    @O2 does anyone actually work in you customer service department I’ve been waiting over an hour and thirty mins

  • John10649040 John (@John10649040) reported from Birmingham, England

    @O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !

  • AshiePleb AshiePleb (@AshiePleb) reported

    8 hours later and still with no service from @O2 and according to the support agent I spoke to nobody has even been out to check the mast.. love paying for a service I can’t even use.. very disappointed.

  • JadeLizabeth_x Jade Elizabeth (*JD*) (@JadeLizabeth_x) reported

    @O2 shouldn’t we be entitled to some sort of compensation given we’re paying for a service we’re not receiving and o2 seem in no rush to fix this for us?

  • ellentaylor02 Ellen Taylor (@ellentaylor02) reported

    Rant @O2 please for the love of GOD sort out the signal between Ballynahinch and Lisburn so I can have a conversation without it cutting out 4 or 5 times!!! BT24, BT26 & BT27 “no issues” #lies #o2signal

  • fromplot2plate 🌱 Kez: 🌼n The Plot 🍃 (@fromplot2plate) reported

    @O2 I registered for updates last night. It said engineers are likely to be on the case. But they either are or they are not? If I have no signal how can the school contact me if there are problems with my child? How can we run a business with no signal when customers can’t ring us?

  • jonbrooksnobby Jonathan Brooks (@jonbrooksnobby) reported

    @O2 customer service is an absolute joke! I’m ready to upgrade and their shocking system isn’t working, i phoned someone who said they couldn’t do anything, but they’ll call me tomorrow! #NotGoodEnough

  • VWhitebread Vince Whitebread (@VWhitebread) reported

    @O2 Worst company for Customer Service. Upgraded to new phone, but O2 said my Date of Birth incorrect. Online won’t let me change it and cannot get through to CST. Pathetic for a phone company.

  • pixiefan_123 Annalise 🦔 (@pixiefan_123) reported

    Cannot get over how terrible @O2 and their customer service has gone...