O2

O2 Outage Report in Thetford, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thetford, Norfolk, England 01/10/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • theleylands leylo (@theleylands) reported

    @jodielouiseart @O2 Worst network I’ve ever been on and I’ve been on all of them over the years. Says I’ve got full bars but no signal for calls or data and yet they still have the audacity to whack a 17.3% on for this abysmal ‘service’

  • leemacca25 Lee M (@leemacca25) reported

    How any company with piss poor service in a large town can justify a near 20% price increase less than 6 months into a contract I'll never know @O2 magical that the CCOs surname is Turpin...#DICKturpin

  • James220201 ✈️🌍 (@James220201) reported

    @O2 Hey O2 Go **** yourself and your recent increase. A bill that's £48 of mine is now ALMOST £60? Ah I forgot there's clearly no cost of living increase. Let me guess. Your CCO is getting a wage increase? You can all rot lmao. I ain't paying it I couldn't care 🙃.

  • pauldward Paul Ward (@pauldward) reported

    @O2 - I only switched to your network in December, and you’ve just emailed me to say my tariff is increasing by 17.3%! I will only have had four months on the agreed tariff at the point of increase! @MoneySavingExp is there anything I can do about this?

  • JimWiltshire1 Jim (@JimWiltshire1) reported

    @KarlGarratty @O2 @GarethTurpin Every company puts their prices up in April. It’s shite.. mobile providers make it up as they go along, I’d been with Vodafone for 10+ years yet wanted to charge me more for the same phone and deal as a mate of mine who was a brand new customer.

  • theleylands leylo (@theleylands) reported

    @O2 @ChrisJAH27 They are busier than usual counting all the profits from ths 17.3% price increase they’ve just imposed on customers whilst continuing to provide an appaling service

  • moshkinstien Andy Ⓥ (@moshkinstien) reported

    @funkynoise74 @O2 They are robbing Bast**ds. How do they charge so much for an awful service. Will definitely be changing supplier when my contract up @02

  • Gazza_Noble Gazza Noble (@Gazza_Noble) reported

    @O2 price going up 13 percent for calls again in April wtf

  • DarthVidahoo Vi (@DarthVidahoo) reported

    @O2 @virginmedia I been without WiFi for 4 weeks, can one of you help with sorting me some data so I can stay online til my WiFi installation??

  • Lisa_Crop92 Lisa 🦉 (@Lisa_Crop92) reported

    @o2 have just put my bill up 17.3% with absolutely no improvement or change to the service they are giving me. My contract is up in two months. Guess who I will never be using again, particularly after the amount of nuisance calls I've had that I never did with @virginmedia