O2 Outage Report in Thetford, Norfolk, England

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

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Full Outage Map

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

1. 

   Phone (47%)

2. 

   Internet (32%)

3. 

   Total Blackout (15%)

4. 

   Wi-fi (3%)

5. 

   E-mail (3%)

6. 

   TV (%)

Live Outage Map Near Thetford, Norfolk, England

The most recent O2 outage reports came from the following cities: Attleborough and Bury St Edmunds.

City	Problem Type	Report Time
Attleborough	Internet	12 days ago
Bury St Edmunds	Phone	one month ago
Thetford	Internet	6 months ago
Attleborough	Phone	7 months ago
Thetford	Wi-fi	7 months ago
Attleborough	Phone	7 months ago

Community Discussion

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

• PB_Predator_UK (@pb_predator_uk) reported 12 minutes ago

  @O2 Can you fix your upgrade system in your app? It asks me to Verify myself by following an email link, when returning to the app it loses the upgrade window and I have to start all over again. If I follow the link on a different device I then get prompted for a txt code 1/2

• Alison 🦋🧚🏻‍♀️ (@AliXxJane_) reported 13 minutes ago

  @O2 do we know why 02 is down in Ashbourne Derbyshire it’s no service ?

• Adam Baker (@Adam_baker1490) reported 14 minutes ago

  @O2 new phone and you’ve automatically transferred me to an eSIM witch I never requested and I’ve been without a phone service for 2 days trying to rectify this and none of your agents are any help shocking !!!!

• Arundel ladies (@sparkle1973) reported 15 minutes ago

  @O2 I did message you, but your reply was that you couldn't help and to contact O2 through Facebook or Instagram

• Susie Tullett (@SusieTullettPR) reported 17 minutes ago

  @O2 Could you please give me a number for Customer Service @O2? A number that will put me through to a human being! I urgently need to speak to someone, but all I ever get is a Bot!!!!

• slr (@slrooney75) reported 18 minutes ago

  @O2 shocking customer service!! Charged for a phone that I don't have and you AI assistant is no help !!

• Norman Lawson (@NormanL59377696) reported 19 minutes ago

  @o2 any idea what's going on with the signal in Bromborough

• Lee Simpson (@Lee_Simo89) reported 23 minutes ago

  5 hours trying to resolve an issue with @O2! Keep being cut off from the call centres in India every time I try to get a resolution, no attempt to call me back. I need a uk office to speak to now!

• Robbie Kirkham (@Kirkham81) reported 27 minutes ago

  Mad now as well you go into the @O2 shop for help & they only help the poor staff can now give is ring up the number you could ring from home

• 23” (@Ajp233) reported 35 minutes ago

  @O2 are definitely one of the worst for customer service, their Twitter replies confirm this too. Awful