O2

O2 Outage Report in Thetford, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thetford, Norfolk, England 01/29/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • bwalsh85is Ben Walsh (@bwalsh85is) reported

    @O2 hi. I ordered a sim only on 24 November. It still hasn't arrived and ive exhausted all options to try and get help... Your virtual chat is totally useless, your faqs don't help, and I can't find anyone to chat to. Please help

  • scouserdean91 dean (@scouserdean91) reported

    @O2 my phone is not working been like this most of the day cant call or text or use data. People cant even ring me either

  • royster1889_2 royster1889/2⚔️ (@royster1889_2) reported

    @O2 @allfor1john Yeah pretty crap in N.ireland too, either gotten worse or everyone else is overtaking them in a big way, definitely be changing when my contract is done

  • robuttley Rob (@robuttley) reported

    Hi @O2 am UK customer in Germany for a few days, I believe my iPhone has changed network to o2-de, but I seem to be unable to send text messages. Is there something I need to do? Thanks

  • itsadamuk ItsAdam (@itsadamuk) reported

    Was looking at a Pixel 7 on @O2 .. Turn out they want 40% more per month for the "Air Time" part of their contract than what im paying now, same data etc £14 a month vs my £10.. Well played O2 no sale for you! #fail

  • LDNBottom1992 LDN ✌🏼 (@LDNBottom1992) reported

    Here to say **** @O2 Your network in Edinburgh today is non-existent and it’s bordering on stressful that I cannot operate my device. Pull your finger out.

  • syallaarts Tracey Smith (@syallaarts) reported

    @O2 oh my god why have you made this do hard! I just want to pay my bill! My o2 app can't add my card or take payment from it. Your automated phone system sucks and also can't authorise my card. Its not my card its your system. What is happening. Meanwhile I'm on limbo hold...

  • philippac16 Philippa (@philippac16) reported

    @O2 hello. If I cancel an extra, will I lose access immediately or after my next billing date? Thanks

  • LordxLord Supreme Being (@LordxLord) reported

    @O2 I thought @EE was bad then I met you. How hard is it get me an active sim card.

  • Chasing_My_Tale Danielle (@Chasing_My_Tale) reported

    @O2 @allfor1john Glad it's not just us! Awful signal! The amount of times a day my phone blips to tell me I have no network is frankly embarrassing. Missing important calls, never rings, can't send/receive texts. Absolute joke.