O2 Outage Report in Thetford, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Thetford, Norfolk, England
The most recent O2 outage reports came from the following cities: Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
Phone | |
| Thetford |
Internet | |
| Attleborough |
Phone | |
| Thetford |
Wi-fi | |
| Attleborough |
Phone | |
| Bury St Edmunds |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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wendyg4073
(@wendyg4073) reported
Are @O2 messing with the masts again, the connectivity in Kilmarnock is shocking, you pay enough for your contract and get crappy service, value for money I think not!
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Leander Harrison
(@leanderharrison) reported
@O2 terrible customer service - been cut off 4 times and told 72 hour wait for a call back from a manager. Just wanted a reasonable upgrade! #hatecallcentres
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david mcgrath 🔰 🟨🟥
(@DavidLopper53) reported
@O2 Need somebody at O2 to sort this problem for me…asking me to ‘private message’ them is bollocks!#doyourjob
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John, not Jonathan
(@johnsworthy) reported
@O2 I have been on the phone for 40 minutes with O2 trying to get help cancelling a Bolt On that was applied that I don’t want. Can you help me please?
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CAPTAIN_B53
(@avtsuk) reported
@virginmedia Spoken to them lots of times. They just say to turn phone off and on again. It's since VM went over to @o2 that the service has been bad. Read the thousands of complaints online about this.
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Joshua Hull
(@hullo89) reported
@O2 still no response to my complaint! Do you employee anyone that cares about its customers?
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Julia Holland 💙
(@juliahigginson) reported
@O2 i've been trying since 14 may to assess and update my spend cap via live chat. This still has not been confirmed/resolved. Please can you contact me. This a simple thing that should not take weeks to sort out! Poor customer service.
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CAPTAIN_B53
(@avtsuk) reported
@virginmedia @O2 Why would I do that. I'm a VM customer ! It's your responsibility to support your customers. It's your decision to move to O2 that caused the issues.
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CAPTAIN_B53
(@avtsuk) reported
@O2 I'm not a direct O2 customer, I'm with VM. Since they moved their virtual network to yours the service has been awful. Not sure what you can directly do to help.????
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Peterborough insider
(@pboroughinsider) reported
@O2 Great no service again in pe10 0pq A regular occurrence