O2

O2 Outage Report in Thetford, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thetford, Norfolk, England 01/26/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kennyroadshow Kenny Stewart.fighting for #michelles law (@kennyroadshow) reported

    @O2 why do people have to pay top dollar in east ayrshire for a crap max 2 G signal yous are a total rip off and breach of your own terms conditions and you are talking 5g eh not

  • CM__Clare CM 💙 (@CM__Clare) reported

    @O2 your website is honestly terrible for info and I’ve been cut off both on chat and when trying to call. All I want is to order an eSIM! I can’t do it through my online account so HOW do I get to speak to someone?

  • grimeeee Lucy Grimes☁️ (@grimeeee) reported

    @O2 hi i've been hung up on twice trying to sort out my business account - please can i get an email of someone in customer services? thanks

  • JAYBEE1KENOBI john bennett 💙🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 #RejoinEU (@JAYBEE1KENOBI) reported

    @kd84afc @StopFundingHate @O2 We seem to be at cross-purposes. O2 provide me with a service in return for money. If I don't like what they do with that money it is within my rights to take steps to find somebody else to provide that service.

  • Aaron_787 Aaron (@Aaron_787) reported

    Literally the WORST experience upgrading with @O2. I wish I hadn’t bothered now. 5 days later and my phone which I’m paying for and unable to use is just going hub to hub with the delivery provider. Nobody can tell me why or give a reason. Disappointed doesn’t even come close 😩

  • LouLou_No_72 Lou💙Lou💙 (@LouLou_No_72) reported

    Hi @O2 is there a problem with your website right now - I can’t sign in to change my tariff - keeps timing out ?

  • Samishlol Sam (@Samishlol) reported

    @Aaron_787 @O2 Ring up the customer line and say you'd like to cancel your upgrade.

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 @O2 even when a customer is out of contract?

  • LookAtSpud Craig 💭 (@LookAtSpud) reported

    Over 3 weeks you’ve had problems providing me signal @O2 with your apparent mast down. 3 weeks! So I’ve decided I’m taking you on Judge @RobbieRinder. Absolutely Pathetic! My Compensation claim is for £1Million. X

  • irbrooks1 Ian Brooks (@irbrooks1) reported

    @O2 Hi thanks for the help. Phoned customer services and they think my Sims age is the problem. New one on its way which is unregistered. Swap my sim will help me install it. Do i open that help page on my phone then follow the instructions?