O2 Outage Report in Thetford, Norfolk, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at O2
O2 is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (44%)
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Internet (31%)
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Total Blackout (20%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thetford, Norfolk, England
The most recent O2 outage reports came from the following cities: Bury St Edmunds and Attleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
Total Blackout | |
| Attleborough |
Internet | |
| Bury St Edmunds |
Phone | |
| Thetford |
Internet | |
| Attleborough |
Phone | |
| Thetford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jodi
(@jodilei1980) reported
@O2 absolutely horrendous service the past 72 hours.. live in a 5g area not even so much at 3G.. no apps, no network, poor reception.. no help and poor customer service #notahappycustomer
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@ToonWolf
(@WanderingWolf14) reported
@leerobson23 @O2 Try @SMARTYMobileUK - uses O2 network and it's 10quid a month for 60gb of data and unlimited calls
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Matt Earl
(@MatteEarl) reported
@O2 we are a new customer and trying 2 port # across but have been on phone for over an hour twice today to be told systems are down so can I call back? On top of that my new My O2 account has a different (not mine) security no. which a code gets texted to for verification
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keeley
(@KeeleySweetman) reported
@O2 There was no support online I have tried numerous times. I just want to speak to an advisor
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Michael Robert Richa
(@richa_michael) reported
@O2 I think all 02 customers should en masse suspend there payments until 02 get their act together 6 months I've been arguing with them to give me the service I pay for and need due to ill health and I'm being fobbed off and from what I've seen I'm not the only one
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Isaac Thompson
(@isaac_t_6) reported
@chris_davies11 @O2 They give users a lot of runaround on issues like this, You can message “syncunlocks” on Instagram to get it unlocked, they helped me out with mine
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Michael Robert Richa
(@richa_michael) reported
@O2 @becky_snellin How long is it going to take you to sort the problems that this company has got compensation to all your customers and a mass exodus from you is another problem your going to have to deal with. Breach of contract let's see what happens
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1811
(@cc1811) reported
@O2 Not on your network...
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Niki Mack
(@Niki_Mack) reported
@O2 I am unable to update details in my account. I can login on A browser but somehow you have the wrong email address and mobile number registered, so I can't receive verifications to update my details. Because my email is somehow wrong I can't login on the app.
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GenXProducer
(@GX1968) reported
@O2 Hello I'm trying to cancel my insurance which you can only do by calling customer service which as you know isn't possible right now because your systems are still down. How can I do it please?