O2 Outage Report in Thetford, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Thetford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Thetford, England
The most recent O2 outage reports came from the following cities: Bury St Edmunds, and Attleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds
|
Total Blackout | 23 days ago |
|
Attleborough
|
Internet | 1 month ago |
|
Bury St Edmunds
|
Phone | 2 months ago |
|
Thetford
|
Internet | 7 months ago |
|
Attleborough
|
Phone | 8 months ago |
|
Thetford
|
Wi-fi | 9 months ago |
Community Discussion
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Taiba (@jorlaska) reported@O2 I can't ring the customer service line through my o2 network. It won't connect
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Francesca Wood (@WestlifesUKFan) reported@O2 Could anyone advise? I am on your chat service online and I can't get through. I am worried if battery is knackered and I can't use it on holiday etc.
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stephen maginnis (@mrmaginnis) reported@pye_in_the_sky @O2 @hamilton45_j Horrible this. Isn't even a Greg's in my town to get a ****** imitation.
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Elise Mankelow (@elise_mankelow) reported@O2 I have been trying to upgrade and also bring someone else on to my contract. I wasn’t happy with the costings and also the way it was dealt with. A customer service manager was supposed to get back to me with 72 hours on Wednesday. I have had not contact.
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Matt Gauntlett (@MattGauntlett) reported@O2 My phone isn’t receiving any signal
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~Jack 🐝 (@JMcKnighty) reported from Manchester, EnglandReally unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins
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Francesca Wood (@WestlifesUKFan) reported@O2 Hi there, I noticed my phone is becoming slow when charging does that mean battery is knackered? Usually its charged by now and on Sunday it took longer than usual. Today seems to be the worse. - Francesca Wood
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Ben Sowerby (@bensowerby) reported@O2 Yes it is still the same issue. I will DM you now. This is really poor though. Shouldn't have to wait 2 weeks for a call to discuss this issue.
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Mr R G McCracken (@MrRGMcCracken1) reported@O2 I've dropped a DM if you could help please!
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Slippery Biscuit (@_AllTheSocials_) reported@Peteish @O2 Yeah. I had that problem with an iPad that I wanted to pay off early. They removed it from my account but didn’t take payment. Then I got threatening letters but there was literally no way to pay. Took ages and multiple staff members to find someone to fix it. Very stressful