O2 Outage Report in Thetford, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Hilsley
(@RichardHilsley) reported
@O2 been on hold 45 mins trying to take a new contract , I'll try another network
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🥷🏾✨
(@EightyThor) reported
from
Stratford, England
When is the @O2 website not down?
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Kate Welburn
(@katewelburn) reported
@O2 is there an issue with 3G & 4G tonight? Also when logging to my app i am unable to see how much Data I have left.
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Ray the Iridescent Prince of the Darkness 🧚♀️
(@grazzii14) reported
@O2 After the months of contact with your engineers and teams, they eventually admitted to "use 3g or 2g because 4g isnt available". So I when I tell you I want to leave as I cant make video calls on 3g, I get told "you signed the contract". Throwing money down the drain either way
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JBL
(@JBooLJRB) reported
@O2 Twice she has been told over the phone that someone would call her back, twice no one has called back, and the people she has spoken to are unable to help...complete shambles
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Helen McCarthy
(@HelenMcC) reported
@O2 please help. Drove over my phone this evening. Tried ordering a new one but can't complete basket as you want to send a verification text to a phone I cannot access. I cannot get to a shop and now I can't get the new phone tomorrow. HELP PLEASE 😭😭
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JBL
(@JBooLJRB) reported
@O2 She was told that as it had been raised to the fraud team she would not be receiving anymore payment notice letters, yet received 2 more this weekend saying that this issue had been turned over to a debt collection agency
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Corinne Ferdinand
(@Corinneisonfire) reported
Went to get a new phone today and honestly it's been nothing but a nightmare @O2 sort out your Dundee store and general customer service please :(
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Evelyn
(@Evil__Evelyn) reported
@JBooLJRB @O2 Hey dude, word of advise from me, if I were you, I'd tag O2's CEO Mark Evans into this conversation if they are not calling you back. O2 told me in March they'd call me back within 24hr and never did after 5 days, they only called me back when I tagged Mark into the conversation
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Ray the Iridescent Prince of the Darkness 🧚♀️
(@grazzii14) reported
@O2 Appreciate the fact these are terms of contract. I've just been let down by this. I started the discussion the same month I started using o2, it's been on going for months now. Wasted so many hours to get answers so now I'm stuck paying for a service which I'm not getting.