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O2 Outage Report in Thetford, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Thetford, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds, and Attleborough.

CityProblem TypeReport Time
Bury St Edmunds Total Blackout 25 days ago
Attleborough Internet 1 month ago
Bury St Edmunds Phone 2 months ago
Thetford Internet 7 months ago
Attleborough Phone 9 months ago
Thetford Wi-fi 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • StewieHardie
    Stewart Hardie (@StewieHardie) reported

    @O2 not pleased I got a replacement sim a few months back and told it would be activated in 24 hours I have just checked the phone and the sim is invalid I phoned customer service who told me they couldn't do anything and passed me to complaints who told me they can't pass

  • shaolin250
    Shao (@shaolin250) reported

    @O2 haven’t had reception in NW3 since Friday. I can’t be the only one?? Your My Network app says a mast isn’t working (and has said this since Friday). Would you please share an eta or an update? My iPhone is an expensive piece of glass when I leave the house right now.

  • GodSquadandMe
    RedSquirrel (@GodSquadandMe) reported

    @O2 just got off the phone to you and received brilliant service and help from ‘Nazreen’ - saved me loads of money and applied discounts not showing online. Couldn’t ask for more - she was excellent ! 👍

  • JudgeDewie
    Alex (@JudgeDewie) reported

    @DJDaymos @O2 I know it’s not the SIM (which they did initially try to fob me off with) because my wife and also our next door neighbours are also on O2 and same issue. We don’t have a landline so we’re stuck.

  • intecorpuk
    Paul Chow (@intecorpuk) reported

    @O2 hi o2 I am having issue with my Google play. I have already DM you. Thanks

  • BushQueenZo
    Nandi (@BushQueenZo) reported

    Hello @O2 my data hasn't worked for over 3 weeks despite buying a bundle, the online chat messaging service doesn't seem to be working either. Could someone get in touch asap.

  • markwmoss
    Mark Moss (@markwmoss) reported

    @O2 Good morning. I’m unable to make or receive calls on my mobile this morning and your o2 app says all agents are busy. I’m hoping your Twitter account is active and able to help me?

  • Andree1990
    Andree Wood (@Andree1990) reported

    @O2 why is there no signal in the Sw11 area

  • EdTodd
    Todd Dalton (@EdTodd) reported

    @O2 please tell me how I can complain about the terrible customer service I’m receiving: I just need my number moving from PAYG to PM but multiple times I’ve been faced with incompetence.

  • alexx_reidd
    Alex Reid (@alexx_reidd) reported

    @VodafoneUK are absolute ****! Just putting that out there :) should never have left @O2