O2

O2 Outage Report in Thetford, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thetford, Norfolk, England 01/27/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kevpeellab Cllr Kevin Peel (@kevpeellab) reported

    @Charlotte_E_M @O2 My network coverage has been terrible since moving to Cumbria. Time to switch networks I think!

  • Burnside_5 Burnside (@Burnside_5) reported

    @O2 @jujoethekiller They are busy calculating their bonuses after slapping a 17.3% price rise onto their customers despite providing a worse service

  • Acq_Knowledge Dante1987 (@Acq_Knowledge) reported

    @O2 @GarethTurpin you are kidding me with this email about the price increase? This is a joke. I have a been a customer with O2 for a very long time. Pay As You Go and Monthly. Loyalty does not pay I see.

  • ChappersSays Chappers (@ChappersSays) reported

    @MrColinOwen @O2 @GarethTurpin Ive just got this email today. Dont forget its 13.4% RPI (not CPI which is lower) plus 3.9% in line with terms (what the f*ck for exactly, inflation?)... Theyve just lost a customer.

  • Eb_Merc_Boy69 Benny 'Slim'... YNWA. (@Eb_Merc_Boy69) reported

    @virginmedia @o2 bloody joke since o2 got with virgin service have got worse and paying stoopid money now.. oh and your Indian call centres are crap

  • CourtierTristan tris (@CourtierTristan) reported

    @O2 Just got a lovely message from you saying you are going to increase my bill. But you can't even provide a proper service in Devon I get a message every week saying you're still looking in to our area fault. May be sort out your problems before you increase my bill.

  • the_borb Borb (@the_borb) reported

    @O2 so I've been emailed about your increasing costs, can I ask are you also giving all staff a payrise inline with inflation? You can't even meet expectations by supplying a decent signal and yet you want to charge us more.

  • villa4ever29 angela worley (@villa4ever29) reported

    @jodielouiseart @O2 I'm lucky if I have one bar at home! A problem with a mast nearby that is yet to be fixed I was told at the beginning of February!

  • jujoethekiller Jujoe (@jujoethekiller) reported

    7 weeks for I've been waiting for a refund of @O2 and yet still nothing, now thats what I call world leading customer service

  • Sam_McK_88 Sam M (@Sam_McK_88) reported

    @Burnside_5 @LifeByStills @O2 Trouble is pretty much all major providers are doing the same thing, although there are a few which choose not to. I do question the logic of people signing a contract which allows this and then moaning when it happens though - you had a choice before signing.