O2

O2 Outage Report in Thetford, Norfolk, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thetford, Norfolk, England 12/07/2025 08:05

December 07: Problems at O2

O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • martin_wigham Martin Wigham (@martin_wigham) reported

    @o2 any eta on when the service will be restored in NE16?

  • LecturerJnj Lecturer Jnj (@LecturerJnj) reported

    History is about to be made again !! @wizkidayo we be shouting down @O2 for the 3rd time !!

  • STORMTIGER5 Tracy Hanson (@STORMTIGER5) reported

    @O2 Wouldn't bother, can't even give someone a straight answer!!! Just coming up with the same **** every day!!! Oh and ignoring people too!!!

  • lintontown Tracy (@lintontown) reported

    @O2 That tells me that there are issues with power in my area and you will update us on Tuesday. The power in the village is fixed. When will my phone service be restored?

  • guyanesee S🦋 (@guyanesee) reported

    On a reals though the security was POOR at @TheO2 Like absolutely sh*t The lady said open my bag and didn’t even glance her eyes inside or anywhere near it ?? I could of been carrying so many illegal substances or other things Safety was disappointing @O2

  • saffire2831 Saffire2831 🇬🇧🇺🇲🌏 (@saffire2831) reported

    @O2 When will network be restored? 2 days now without connection!

  • ExAppleUser Disgruntled (@ExAppleUser) reported

    Does @O2 support esim distribution by email/app etc like most the world (and even Vodafone) or still insisting on posting bits of paper?

  • HarveyDecor Lee Harvey (@HarveyDecor) reported

    @O2 No it hasn't. There's an ongoing issue in the area that you know about. I'd like to know how long it's going to take to get fixed. It's been like this for over 6 weeks now.

  • Cust_Support_ Customer Service (@Cust_Support_) reported

    @andy_boniface @O2 If you don’t pay your bill, we will cut off service.

  • one_livest The Livest One (@one_livest) reported

    @virginmedia @O2 We have been having our broadband turn of completely once a day and a reboot doesn't fix it. We have to call your help line for them to reboot it. A engineer was booked last night and now has been cancelled??