O2

O2 Outage Report in Thetford, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thetford, Norfolk, England 02/17/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thetford, Norfolk, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Phone
United KingdomThetford Internet
United KingdomAttleborough Phone
United KingdomThetford Wi-fi
United KingdomAttleborough Phone
United KingdomBury St Edmunds TV

Community Discussion

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jillybl1234 Jill (@jillybl1234) reported

    @O2 hi I am having issues trying to log into “my o2” app. It keeps taking me to the virgin media to link the 2 but the email address is not correct to connect them.

  • ihavtoo Ihavtoo (@ihavtoo) reported

    @O2 Have tried calling and no luck either. Even with multiple cards / bank accounts for a new direct debit. Seems I’m not the only person with this issue. Was also promised a call back but no one did after the agent advised they were going to escalate the issue.

  • ellmaeturner Ella Mae (@ellmaeturner) reported

    @O2 how terrible is 02 priority, biggest money making scam. Join 02 get priority for tickets etc. Oh but you don’t because IT DOESN’T WORK. Waste of time, waste of your own marketing.

  • BBManik B.B. Manik & The Lightning Powered Manatee (@BBManik) reported

    Anybody else having trouble getting basic customer service from @O2? Neither the agents on the phone or online seem willing to help.

  • BBManik B.B. Manik & The Lightning Powered Manatee (@BBManik) reported

    The service I’ve received from @O2 has been so bad that I’ve decided to move to a different provider. If anyone can recommend a network with good coverage in north london, I’d appreciate it.

  • tleach84 Tracey Leach (@tleach84) reported

    Just been into @O2 and had appalling service. First time this has ever happened in my many years being a customer. Even considering not renewing my contract. If anyone knows of a mobile service who do family plans let me know

  • trevorfox Trevor Fox (@trevorfox) reported

    @O2 Damn they offered me a discount and I turned it down thinking it was a scam!

  • MarleyBoxer14 Boxer dog... (@MarleyBoxer14) reported

    @O2 Shockingly appalling, as a Deaf customer your hard work. Your team's said I can disconnect a number with £40 owing on a device plan, you would send a final bill. What turns up an enforcement notice only 8 days after requesting the disconnect. Have proof, might get a solicitor!

  • benjaminlfc Benjamin Webster (@benjaminlfc) reported

    @BPCP91 @O2 Yes and it says this part of the order has been sent and can’t cancel. Some as someone else has mentioned have got DPD notifications in the DPD app. I haven’t but they also use DHL as a courier

  • laceyknickers lyn lacey (@laceyknickers) reported

    @O2 no phone service now since 12 September, no one told me my phone had been compromised, I found out yesterday after going to a shop what a rubbish provider