O2

O2 Outage Report in Thetford, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thetford, Norfolk, England 01/11/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • James220201 ✈️🌍 (@James220201) reported

    @O2 I start next week and would prefer to get this done before my training is over. Any help please? Thanks.

  • DrMFletcher Melissa Fletcher (@DrMFletcher) reported

    Having terrible trouble due to fraudulent accounts being opened in my name with @O2 and not having much luck closing them down just now and it’s causing me so much stress - @MarkEvansO2 can you help?! @LutzSchueler

  • BranniganC Ciaran Brannigan (@BranniganC) reported

    @O2 Zero connectivity on your 'MyO2 app' all day, resorted to 47 minutes on hold. Your lovely agent tried to access my account - zero connectivity. No information online or via web page as to what the prob is.... for a comms company - very poor service today

  • IanPike https://techhub.social/@ianpike 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@IanPike) reported from London, England

    @O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.

  • _roballen Rob Allen (@_roballen) reported

    @O2 has the free coffee now completely gone from the priority offers? Don't want an unhealthy sweet treat, just a coffee!

  • AmanDhi12096848 Aman Dhillon (@AmanDhi12096848) reported

    @O2 had such a terrible customer service experience. My dad tried to change his contract to a new sim only deal only to then be set up on the completely wrong contract. Received a text the next day saying an iPhone 14 would be delivered

  • wereallblades 🏴󠁧󠁢󠁥󠁮󠁧󠁿❌stephanie❌🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wereallblades) reported

    @nickgd99 @O2 @tomavfc22 Well guess who i won't be upgrading with in July, they're unbelievable the signal is terrible and the customer service is even worse 😑

  • queen_modise Queen Modise (@queen_modise) reported

    @O2 How do I request my data subject access requests for my calls with yourselves and customer selves & make a complaint

  • kcleverley84 Kieran Cleverley™ (@kcleverley84) reported

    Worst decision to move to @O2 … never any signal and mobile data speed is horrendous … pointless having a decent phone when it’s hindered by the service provider ! Only 20 months till I can leave 🙈 #Horrendous

  • jamescookdrums James Cook (@jamescookdrums) reported

    Never had so much frustration with @O2 as I currently do and I keep finding myself in an automated helpline hell hole 🙄