O2

O2 Outage Report in Thetford, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thetford, Norfolk, England 01/21/2026 02:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Cheryl_x Cheryl Mckenzie (@Cheryl_x) reported

    Honestly courier drivers are the WORST! Waiting on a new phone, he calls and I cancel the call by accident, call back straight away and he doesn’t answer so then marks my parcel as he can’t find the address! Raging! @O2

  • UKPowerNetworks UK Power Networks (@UKPowerNetworks) reported

    @cortexrock @O2 Hi Mark, this is information from our website about the SMS service. "This service is free, however, your network may charge you if you’re outside of the UK. Standard text fees will apply for messages that you send to us."

  • mikethomashendi mikethomashendi (@mikethomashendi) reported

    @O2 Interesting to note that according to last year's annual report, @o2 invested around £750m in the network and still managed to rake in profits of £581m. Yet they absolutely need to raise their prices.

  • ScouseF1 Jack 🏎🏁 (@ScouseF1) reported

    @thelifeofjadey @O2 Personally never had an issue with Three. Whenever I go in the shop the staff are really helpful

  • rachelbymustang Rachel Marian Digby (@rachelbymustang) reported from Portsmouth, England

    Really fed up of being 31 and @O2 who has all my details including my date of birthday still say I'm not old enough to use websites like @AnnSummers I'm 3 bloody 1. Just let me buy a damn bra for **** sake.

  • cberry1205 chris berry (@cberry1205) reported

    @O2 rang u twice now and for the phone put down on me, brilliant customer service

  • genty1970 chris gent (@genty1970) reported

    @O2 No WiFi and most of the time completely no signal, it is a black spot for your network

  • Lollz81 Loll Montgomery (@Lollz81) reported

    @thelifeofjadey @O2 @EE was just as bad! I was disgusted with how much my bill was going up! I will be looking for a new provider once my contract is up!

  • DirtySurti Ketan Surti (@DirtySurti) reported from Dickens Heath, England

    @O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !

  • lifeaslexi ★ WEAR A DAMN MASK ★ (@lifeaslexi) reported

    Nearly an hour later and I have been redirected FIVE TIMES... they keep saying they are sending me to the payment department and it never happens. WHAT ******** @O2 ... sort your **** out!! No wonder I want to leave your network.