O2

O2 Outage Report in Thetford, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thetford, Norfolk, England 12/24/2025 05:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • WhitacreBespoke Adam Lynch (@WhitacreBespoke) reported

    @gamstonlad @SimonEddell @O2 I always blame the weather if it’s windy, hot cold or thundery it always seems worse. I wonder if it is possible? Will be a good excuse “leaves on the network” straight out of the British rail training manual

  • pyxiebell señorita swag (@pyxiebell) reported

    Trying to buy gig tickets on o2 priority presale and it’s taking me in circles and I can’t get them wtf is going on @O2

  • jamesga31646934 James f Gallagher (@jamesga31646934) reported

    @O2 @easylife What an absolute bunch of lovers payed for aPHONE NEVER GOT IT

  • pappa_mole PAPAMOLE (@pappa_mole) reported

    Well after many days of trying to resolve a problem with @O2 , Customer service advisor Kyle, from South Africa was brilliant. Thank you Kyle The only decent help from O2. DM's are a complete and utter waste of time . Again, a genuine thank you Kyle

  • zombie_apoc1 GJM (@zombie_apoc1) reported

    @WorldWidePaz @O2 I love O2 also…. They really do look after their customers. They have so much to offer through the Priority app. No offer network is so rewarding?

  • Kevstir1 Kev Campbell (@Kevstir1) reported

    @O2 @Bazz_s75 Try most of Scotland , the service as a whole has went down hill recently 🤬

  • RWJTillman Richard Tillman (@RWJTillman) reported

    @O2, Hi there, When I try and get my ticket it keeps saying unavailable despite having never got a free ticket, it seems to think I have already got a code which I haven't. I really want to go to the odeon and get my free ticket what can I do? Thanks Richard

  • Euronymooose April/Moose (@Euronymooose) reported

    @Timmus_TSET @O2 I hate how you can't cancel some bolt-ons like insurance unless you call them. And if you can't get through to them then you just have to keep paying. Happened to me for months at the start of the pandemic for a phone I don't even use anymore. I just pay for the sim now LOL

  • Jon_peter_bull Jonathan Bull (@Jon_peter_bull) reported

    @SimonEddell @O2 Everyday! When it drops to 3G you might as well have no signal at all.

  • zombie_apoc1 GJM (@zombie_apoc1) reported

    @LeeroyFuzz7 @WorldWidePaz @O2 Have you not looked at the priority app? There are loads of deals or freebies for every O2 customer.