O2

O2 Outage Report in Thetford, Norfolk, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thetford, Norfolk, England 12/18/2025 15:25

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • VickiHazledine Vicki Hazledine (@VickiHazledine) reported

    @O2 please see my DM. Your website is broken and I need to download my bills

  • ErikDoIt Erik de Wit (@ErikDoIt) reported

    @O2 Not having the service that you promise to provide - check

  • ellalxu ella (@ellalxu) reported

    @Aridgwayxx @O2 They’re customer service is ****: I can’t even get hold of them as I’m not an existing customer. Also, can you see anywhere on your account that you’ve even ordered an iPhone because I can’t?

  • DeanReds70 Dean Evans (@DeanReds70) reported

    @VodafoneUK Spent over an hour on web chat this morning 🙄🙄🤨😟😟😟😟 As i said now 38% more and won't even match the current @O2 offer 🙄🤨😳😳 Extremely Poor Service 👎👎👎

  • neverendingnowt ruthy (@neverendingnowt) reported

    is it just me or is @O2 priority for lizzo not working…. are we sold out what’s going on

  • wilcochris Chris Wilcox 🌻🇺🇦 (@wilcochris) reported

    @LNER @O2 Hi team, I requested a deletion on October 2nd and the account has never been used to make a purchase. I am still unable to change the details on the active account. Can you advise what else I can do? Thanks.

  • BernardMackle BernardMackle (@BernardMackle) reported

    @O2 Why won't you reply to my dms? Called customer service and got absolutely nowhere

  • Dougelove1 D T ©®™ (@Dougelove1) reported

    @zzoommplc @O2 @BTCare Yes and your engineers are working to fix the problem, but have been without fibre for 4 days now.

  • Opheliacox72 Ophelia Cox (@Opheliacox72) reported

    @O2 @jayboyfixie23 And mine. Days just to sort a simple issue.

  • richarddoxsey Richard Doxsey (@richarddoxsey) reported

    @dalegriffin71 @MarcIles @O2 The guy at the O2 shop said the signal at the back of ASDA I’d fantastic but every where else it’s patchy. Was in the stadium once and 5G appeared on my phone, but soon changed to 3G. It’s obviously being worked on.