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O2 outages and service status in Scarborough, England

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  • O2 generated 0 outage signals in the last 24 hours around Scarborough, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Scarborough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Scarborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Scarborough, England

Latest outage, problems and issue reports in Scarborough and nearby locations:

  • onejohnmiller
    John Miller (@onejohnmiller) reported from Burton Fleming, England

    @O2 I know the coverage in my area. In our village we have poor signal, but travel a mile into the middle of a field and you can get 4G. why can’t we have some sort of village booster too give us a signal as your signal seems to stop just before the area where the people are that pay

  • onejohnmiller
    John Miller (@onejohnmiller) reported from Burton Fleming, England

    @O2 Yes you have been saying that for years but only improving areas that don’t need it and leaving rural areas with no signal and still paying the same ..l

  • vixbettywright
    Vicki Wright 💙 (@vixbettywright) reported from Scarborough, England

    @MartinSLewis @MarkEvansO2 Can you help? Today I found myself without any contact with the outside world when @O2 cut my phone off. Why? Because next month I will have a higher than normal bill. No warning, they just cut me off. All other bills are up to date and paid via DD. 1/7

  • onejohnmiller
    John Miller (@onejohnmiller) reported from Burton Fleming, England

    @O2 We have lived in our house 11 years and had no improvement in service despite paying over the same period about £16000 for a poor signal and phones we cannot use at home, where we live and work.

  • mrsmandymiller
    Mandy Miller (@mrsmandymiller) reported from Burton Fleming, England

    @O2 Same issue again. Had to drove out to find open WiFi to do this post. Would love 3G I’m not greedy!

  • kyletoolebox
    H1TMAN (@kyletoolebox) reported from Scarborough, England

    @O2 your service is shocking, Iv paid my bill but I can’t contact anyone within 24 hours until then finally can be arsed to sort my service!

  • mrsmandymiller
    Mandy Miller (@mrsmandymiller) reported from Burton Fleming, England

    Thanks @O2 I’ve lost a days work because we had a power cut. What has it got to do with you you ask? The fact I only have 1 bar of signal whilst the rest of the country waits for 5g. Surely better service for all is more important.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • fireheartmusicx
    Fireheartmusicx (@fireheartmusicx) reported

    @O2 @Ticketmaster My O2 priority link isn’t working for Melanie Martinez tickets it just keeps sending me back to the app when I click on the link in ticket master for tickets, help!

  • Gegege3975W
    **** Gegege (@Gegege3975W) reported

    @O2 hello i have wificalling problems where can i talk to online assistant

  • igoham1988
    iGoHam89 (@igoham1988) reported

    @O2 I posted about an issue I've been having for over 4 months now and the fact no one seems to want to get it resolved. I was told to send a DM and you guys will make sure it is dealt with. I sent DM few days ago and ain't heard anything, not even acknowledgement of recieved DM.

  • gaunty8791
    Daniel (@gaunty8791) reported

    @laurabarr39 @O2 The reception all over uk is appalling half of London can’t he a decent signal.

  • susieshrew
    Suzanne Shrewsbury (@susieshrew) reported

    @O2 appalled by your customer service. You left my daughter phone-less whilst travelling, all because your ineffective record-keeping could not provide her with the info that she needed for her insurance. You cost her a lot of money, & we never got to the bottom of the issue!!

  • angry_corner
    Mr Angry (@angry_corner) reported

    @O2 Always seems to be an issue accessing my account, using either of your apps..... you really just need to simplify this!!! I remember when customer perception was a huge focus at O2, but they don't seem to care any more!!!

  • shazagroovy
    groovy (@shazagroovy) reported

    @macca2002 @O2 As usual o2 you never reply really bad customer service

  • Quantum_android
    Rob (@Quantum_android) reported

    @O2 eSIM is easier? Plastic SIM - Take out of old phone and put in to new phone. eSIM - Search on how to transfer. Find nothing helpful. Speak to an adviser. eSIM will be ready within 24 hours. Old eSIM gets deactivated straight away leaving me with no network. Awesome.

  • mpageuk
    Pagey (@mpageuk) reported

    @O2 Getting council wayleaves doesn’t take 2 mnts, it’s more about process than permission. What priority is assigned to this case & underlying SLA. Pls escalate up, I would appreciate a decent update, root cause & period long to fix? This impacting all my calls.

  • AndrewLi2000
    AndrewLi2000 (@AndrewLi2000) reported

    @O2 New online platform shared with Virgin is horrendous. Absolutely nothing wrong with the old set up, now its slow and full of glitches. Probably spent a fortune to make it worse as well.