O2 outages and service status in Scarborough, England

Problems in the last 24 hours in Scarborough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Scarborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Scarborough, England

Latest outage, problems and issue reports in Scarborough and nearby locations:

• 
  Mandy Miller (@mrsmandymiller) reported 11 minutes ago from Burton Fleming, England

  Thanks @O2 I’ve lost a days work because we had a power cut. What has it got to do with you you ask? The fact I only have 1 bar of signal whilst the rest of the country waits for 5g. Surely better service for all is more important.

• 
  John Miller (@onejohnmiller) reported 29 minutes ago from Burton Fleming, England

  @O2 I know the coverage in my area. In our village we have poor signal, but travel a mile into the middle of a field and you can get 4G. why can’t we have some sort of village booster too give us a signal as your signal seems to stop just before the area where the people are that pay

• 
  John Miller (@onejohnmiller) reported 40 minutes ago from Burton Fleming, England

  @O2 We have lived in our house 11 years and had no improvement in service despite paying over the same period about £16000 for a poor signal and phones we cannot use at home, where we live and work.

• 
  Mandy Miller (@mrsmandymiller) reported 40 minutes ago from Burton Fleming, England

  @O2 Same issue again. Had to drove out to find open WiFi to do this post. Would love 3G I’m not greedy!

• 
  Vicki Wright 💙 (@vixbettywright) reported 45 minutes ago from Scarborough, England

  @MartinSLewis @MarkEvansO2 Can you help? Today I found myself without any contact with the outside world when @O2 cut my phone off. Why? Because next month I will have a higher than normal bill. No warning, they just cut me off. All other bills are up to date and paid via DD. 1/7

• 
  John Miller (@onejohnmiller) reported 51 minutes ago from Burton Fleming, England

  @O2 Yes you have been saying that for years but only improving areas that don’t need it and leaving rural areas with no signal and still paying the same ..l

• 
  H1TMAN (@kyletoolebox) reported 54 minutes ago from Scarborough, England

  @O2 your service is shocking, Iv paid my bill but I can’t contact anyone within 24 hours until then finally can be arsed to sort my service!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paula (@Paula24Paula) reported 2 minutes ago

  @O2 trying to cancel my mums phone contract who has gone into a nursing home with dementia to be told you need to speak to mum. I explained again my mum has dementia to be told will need power of attorney. Your staff are so insensitive at such a difficult traumatic time.

• 
  Larissa Pelham (@larissapelham) reported 8 minutes ago

  @O2 I cannot DM on X. Funeral services & family couldn’t reach my mother while preparing her husband’s funeral. Emergency services couldn’t reach her and now she’s in hospital where we can’t reach her. This has continued since 3/26. A direct number pls to speak to someone senior.

• 
  Loving York (@Onlywayisyork) reported 9 minutes ago

  @O2 possibly the worse company ever, ordered tablet, paid upfront cost, passed credit check yet try to checkout and get whoops! Contact @o2 support and their solution is to place a new further despite paying with a new credit check! #poorcustomerservice #avoido2 #o2

• 
  тαѕнα|мєт мαє мυℓℓєя (@needymusiclover) reported 9 minutes ago

  @O2 had a call from what appeared to be an actual number from o2 stating that you’re shutting my sim down in a so many days due to the merge with virgin it’ll be deactivated I’ve contacted you and made you aware just want to share it for others and see if you are

• 
  Gabriella (@Gabriella1919x) reported 9 minutes ago

  @Frugal_ways @O2 It's a nightmare I have been trying for 3 days to pay and the website doesn't work at all, can't go through my o2, Google or anything tried incognito want to set up direct debit. They are just ignoring my messages now. Total joke

• 
  Blaze 3D (@Weezyblaze77) reported 10 minutes ago

  @O2 It's been over a month since my number was compromised and my account closed. I've received conflicting information from different teams and still have no resolution. This number is linked to all my essential services. I deserve answers. @OmbudServices @CommsOmbudsman

• 
  Emma Hawker (@emma_hawker) reported 10 minutes ago

  @O2 apologies if I misspell the name but I just spoke with someone called Oshama on the 4445 number and she has helped resolved a problem I’ve had for weeks that’s been really frustrating and getting me down, I can’t thank her enough, it’s finally being resolved 🥲🙏🏼

• 
  Sarah H (@SarahWM45) reported 10 minutes ago

  On the phone to @o2 and the security settings to go through both automated and to human are utterly insane. Unworkable. Cannot understand what they are saying. Stressful and confusing. We have no signal for two years and they still want exit fees!! @MartinSLewis

• 
  steve woolhouse (@stevewoolhouse9) reported 12 minutes ago

  @O2 yet again shocking service. Why do we bother to pay our bills. The customer service is just shocking and my phone is yet again dropping out as their are issues

• 
  тαѕнα|мєт мαє мυℓℓєя (@needymusiclover) reported 13 minutes ago

  @O2 The issue is that when you google the number it’s coming up as legitimate o2 insurance. The thing that made me suspicious was that insurance department wouldn’t call to tell me my sim was getting disconnected as there’s different departments.