O2 Outage Report in Saint Andrews, Fife, Scotland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Saint Andrews, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Saint Andrews and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Saint Andrews, Fife, Scotland
The most recent O2 outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Total Blackout | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Saint Andrews, Scotland
Latest outage, problems and issue reports in Saint Andrews and nearby locations:
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Biggswb
(@Biggswb) reported
from
Dundee, Scotland
@O2 any chance you can help me get calls working on both mine and my wifes phones??? Trying to contact you and you give no number to call and the start a conversation thing doesnt work, I got told my phone wasnt working by a school teacher knocking on the door because kids ill😡
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Doug
(@dougaitken) reported
from
Dundee, Scotland
@PaulAnnett @O2 @tescomobile Oh coverage should be the same. But coverage is just where the signal is, not how good it is. You then have to think about congestion, bandwidth, bandwidth allocation, etc.
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Lynne Ogg
(@OggLynne) reported
from
Monifieth, Scotland
@O2 your #iphone screen protectors are duff! First one edge-cracked on day 1, 2nd within a month. I really don’t want to do another 60 min round trip for an exchange. Help!
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Biggswb
(@Biggswb) reported
from
Dundee, Scotland
@O2 This is the info on my location from the site Our network is currently working fine. If you’re experiencing a problem with service, try switching off your device and then switching it back on again. If we're doing work on the phone masts near you we'll tell you about it here.
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A Bloke With A Camera
(@Kenny_B63) reported
from
Dundee, Scotland
Losing the will to live trying to get through to @O2, customer services advisors incapable of transferring my call, on hold now for almost an hour.
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Doug
(@dougaitken) reported
from
Dundee, Scotland
@PaulAnnett @O2 @tescomobile Most MNVOs run subpar to the main network since it’s related to allocation. O2 don’t want Tesco customers usage affecting their own customers so you’ll often find that MNVOs have lower bandwidth etc.
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nicki gautier-hughes
(@nicgh) reported
from
Dundee, Scotland
@O2 @peterkay_co_uk Gutted we’ve been trying all day for presale for Glasgow for my 50th, no luck but Viagogo seems to have managed to get loads to sell at hugely inflated prices! Shocking especially when @peterkay_co_uk been trying to keep prices down and bring a bit of cheer in current climate!
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Wendy
(@wendyc1982) reported
from
Carnoustie, Scotland
@O2 I paid my bill, overdue by accident -on Sunday- now 3 days after paying what I was due I still have no service- can’t call or message/no mobile data for 3 days after paying now-the money has left my bank account-Unable to get to speak to anyone! Please restart my services!
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Biggswb
(@Biggswb) reported
from
Dundee, Scotland
@O2 Tried all of it and spent 40 mins in customer service on the app waiting for a reply, in that time I've had 2 offers of other phones, I will be leaving you as I'm out of contract
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Rachel Robertson
(@Rachypach168) reported
from
Dundee, Scotland
Bit annoyed that when my @O2 tablet contract came to an end, I phoned to cancel and was told I'd have to swap it to a rolling contract with a new sim even though I wouldn't be using it...thus being charged £6.39 a month for ABSOLUTELY NOTHING...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Chapman
(@Gazby77) reported
@O2 As there's no option to spdak to anyone dialling 202 at the moment, or speak to an agent on chat, is there a customer care e mail address?
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Costa
(@ConstantinAlinR) reported
@O2 @OakNational @O2 I'm trying to share data between my devices. I have about 8 lines on a contract. I've been in touch with few O2 operators by phone and they just hang up. Please let me know as soon as possible how can I get in contact with someone. Thank you
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Stacey 🌺
(@SLH_1990) reported
@O2 hi hoping someone can help before I ring in the morning, got a phone yesterday (s20 FE) is it normal to not come with headphones now?
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Mel James
(@MelJame97643967) reported
@O2 How can you say it'll be back up and running soon, its been like it for ages now, and help with making calls, its not it me its your mast! :(
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soria
(@soria63327864) reported
Never thought I’d see this, but @O2 have sent me an empty box instead of the AirPods I paid for and are now refusing to reply after I’ve called them out for it! Surely this must be a mistake?
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Nathan Price
(@thegamer6701) reported
@O2 Hey I'm getting a bit fed up with my texts failing to send. Its not everytime thought, like once every few days. Reset phone and settings as advised by your colleague but same issue?
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Mark
(@jeffers_71) reported
@O2 How long will your 3G signal be working for in the future ??
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Kieran Lowe
(@lowe_kieran) reported
absolute madness from @O2 who won’t send me a replacement SIM card for the contract I’m paying for because I won’t take 2 bits of ID to an O2 shop... while I’m in self-isolation, in lockdown, in 2021. Apparently it’s an issue they are “looking into”, a year into the pandemic 🤯
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dean
(@dean2074) reported
@O2 i’ve been stuck in a cue for 40 minutes, i’m stuck in this cue after i can no longer phone or use data. I phoned yesterday to delay a payment until the 26th of February and the lady agreed. I would like some help. Dean
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Shelley W Smith
(@ShelleyWSmith2) reported
from
Milford Haven, Wales
@O2 very little service this week, promising update today, yes got an update saying update next Friday!!! Not good, will take further