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O2

O2 Outage Report in Saint Andrews, Fife, Scotland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Saint Andrews, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Saint Andrews, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Saint Andrews, Scotland

The most recent O2 outage reports came from the following cities: Leven, and Dundee.

CityProblem TypeReport Time
Leven Phone 10 days ago
Dundee Internet 2 months ago
Cupar Phone 4 months ago
Saint Andrews Phone 4 months ago
Dundee Phone 4 months ago
Dundee Total Blackout 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Saint Andrews, Scotland

Latest outage, problems and issue reports in Saint Andrews and nearby locations:

  • Kenny_B63
    A Bloke With A Camera (@Kenny_B63) reported from Dundee, Scotland

    Losing the will to live trying to get through to @O2, customer services advisors incapable of transferring my call, on hold now for almost an hour.

  • wendyc1982
    Wendy (@wendyc1982) reported from Carnoustie, Scotland

    @O2 I paid my bill, overdue by accident -on Sunday- now 3 days after paying what I was due I still have no service- can’t call or message/no mobile data for 3 days after paying now-the money has left my bank account-Unable to get to speak to anyone! Please restart my services!

  • Biggswb
    Biggswb (@Biggswb) reported from Dundee, Scotland

    @O2 any chance you can help me get calls working on both mine and my wifes phones??? Trying to contact you and you give no number to call and the start a conversation thing doesnt work, I got told my phone wasnt working by a school teacher knocking on the door because kids ill😡

  • dougaitken
    Doug (@dougaitken) reported from Dundee, Scotland

    @PaulAnnett @O2 @tescomobile Oh coverage should be the same. But coverage is just where the signal is, not how good it is. You then have to think about congestion, bandwidth, bandwidth allocation, etc.

  • Rachypach168
    Rachel Robertson (@Rachypach168) reported from Dundee, Scotland

    Bit annoyed that when my @O2 tablet contract came to an end, I phoned to cancel and was told I'd have to swap it to a rolling contract with a new sim even though I wouldn't be using it...thus being charged £6.39 a month for ABSOLUTELY NOTHING...

  • Biggswb
    Biggswb (@Biggswb) reported from Dundee, Scotland

    @O2 This is the info on my location from the site Our network is currently working fine. If you’re experiencing a problem with service, try switching off your device and then switching it back on again. If we're doing work on the phone masts near you we'll tell you about it here.

  • OggLynne
    Lynne Ogg (@OggLynne) reported from Monifieth, Scotland

    @O2 your #iphone screen protectors are duff! First one edge-cracked on day 1, 2nd within a month. I really don’t want to do another 60 min round trip for an exchange. Help!

  • Biggswb
    Biggswb (@Biggswb) reported from Dundee, Scotland

    @O2 Tried all of it and spent 40 mins in customer service on the app waiting for a reply, in that time I've had 2 offers of other phones, I will be leaving you as I'm out of contract

  • nicgh
    nicki gautier-hughes (@nicgh) reported from Dundee, Scotland

    @O2 @peterkay_co_uk Gutted we’ve been trying all day for presale for Glasgow for my 50th, no luck but Viagogo seems to have managed to get loads to sell at hugely inflated prices! Shocking especially when @peterkay_co_uk been trying to keep prices down and bring a bit of cheer in current climate!

  • dougaitken
    Doug (@dougaitken) reported from Dundee, Scotland

    @PaulAnnett @O2 @tescomobile Most MNVOs run subpar to the main network since it’s related to allocation. O2 don’t want Tesco customers usage affecting their own customers so you’ll often find that MNVOs have lower bandwidth etc.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SuzannaJackson1
    Suzanna Jackson (@SuzannaJackson1) reported

    @O2 It seems impossible to ask for VAT invoices on my account “because I bought the phone at Carphone Warehouse”. This is nonsense, as you bill me. Constructive help please.

  • Andybedfordblue
    Andy Sexton (@Andybedfordblue) reported

    Swapped over from @ThreeUK because of poor signal quality and even worse customer service. Moved to @O2 and before I have even received my SIM card they have royally cocked up. @O2 customer service not one care given !!!!

  • Katelynperry191
    Katelyn_perry_19 (@Katelynperry191) reported

    @O2 I’m getting annoyed I’ve had no service all day !! I can’t even get onto the o2 app I’ve turned my phone off I’m going mad !!!

  • elle_41
    danielle🌿 (@elle_41) reported

    @O2 Hello, I’ve just ordered a pay monthly sim only contract with you but I want to know if this has been confirmed so I can cancel my contract with EE. I have an email to say “you received my order. Your all set” does this mean it’s confirmed?

  • grace_andgrief
    Grace Lynskey (@grace_andgrief) reported

    Hi @O2 is it possible to get anyone in your customer service team to help me or at least not cut me off every time I get through?

  • Emma_Davey
    Emma (@Emma_Davey) reported

    Hi @O2 is there a way to contact your customer services with a complaint? Your online chat keeps saying there is no one available so I can’t even send an initial message.

  • kayteepook
    Katie Pook ♔ (@kayteepook) reported

    @O2 hi my phone has been playing up since i paid my bill. Services were turned off but since switched back on its been intermittent help???

  • KrisKo84pl
    Kris (@KrisKo84pl) reported

    @VMO2News @virginmedia @O2 Hi guys, need your help. Switched to O2 and got Volt benefits with them, but still haven't heard from you re my broadband being upgraded as part of that deal.its nearly a month now.

  • boy_hatch
    micheal hatch (@boy_hatch) reported

    @O2 good afternoon, just a quick question if I was to take out a sim only contract as a new customer how long would I need to wait to upgrade to a device?

  • anniemakeup
    annie levy (@anniemakeup) reported

    Hi @O2 I can see you replying to tweets sent LONG after my tweet and DM, which is pretty high on the list of awful customer service, and my list of awful o2 customer service is rapidly growing. can you please reply to my DM urgently