O2

O2 Outage Report in Saint Andrews, Fife, Scotland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Saint Andrews, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Saint Andrews and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Saint Andrews, Fife, Scotland 01/20/2026 05:35

January 20: Problems at O2

O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Saint Andrews, Fife, Scotland

The most recent O2 outage reports came from the following cities: Cupar, Saint Andrews and Dundee.

Loading map, please wait...
City Problem Type Report Time
United KingdomCupar Phone
United KingdomSaint Andrews Phone
United KingdomDundee Phone
United KingdomDundee Total Blackout
United KingdomDundee Phone
United KingdomCupar Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Saint Andrews, Scotland

Latest outage, problems and issue reports in Saint Andrews and nearby locations:

  • Gotham68 David Sutherland (@Gotham68) reported from Carnoustie, Scotland

    @O2 what’s wrong with the Priority app ? Apart from the Peter Kay farce yesterday, unable to login, put in my number, add the code when prompted and then it kicks me back to the start up screen again @EE wonders about a good deal

  • dougaitken Doug (@dougaitken) reported from Dundee, Scotland

    @PaulAnnett @O2 @tescomobile Oh coverage should be the same. But coverage is just where the signal is, not how good it is. You then have to think about congestion, bandwidth, bandwidth allocation, etc.

  • nicgh nicki gautier-hughes (@nicgh) reported from Dundee, Scotland

    @O2 @peterkay_co_uk Gutted we’ve been trying all day for presale for Glasgow for my 50th, no luck but Viagogo seems to have managed to get loads to sell at hugely inflated prices! Shocking especially when @peterkay_co_uk been trying to keep prices down and bring a bit of cheer in current climate!

  • Rachypach168 Rachel Robertson (@Rachypach168) reported from Dundee, Scotland

    Bit annoyed that when my @O2 tablet contract came to an end, I phoned to cancel and was told I'd have to swap it to a rolling contract with a new sim even though I wouldn't be using it...thus being charged £6.39 a month for ABSOLUTELY NOTHING...

  • Kenny_B63 A Bloke With A Camera (@Kenny_B63) reported from Dundee, Scotland

    Losing the will to live trying to get through to @O2, customer services advisors incapable of transferring my call, on hold now for almost an hour.

  • Biggswb Biggswb (@Biggswb) reported from Dundee, Scotland

    @O2 any chance you can help me get calls working on both mine and my wifes phones??? Trying to contact you and you give no number to call and the start a conversation thing doesnt work, I got told my phone wasnt working by a school teacher knocking on the door because kids ill😡

  • wendyc1982 Wendy (@wendyc1982) reported from Carnoustie, Scotland

    @O2 I paid my bill, overdue by accident -on Sunday- now 3 days after paying what I was due I still have no service- can’t call or message/no mobile data for 3 days after paying now-the money has left my bank account-Unable to get to speak to anyone! Please restart my services!

  • Biggswb Biggswb (@Biggswb) reported from Dundee, Scotland

    @O2 This is the info on my location from the site Our network is currently working fine. If you’re experiencing a problem with service, try switching off your device and then switching it back on again. If we're doing work on the phone masts near you we'll tell you about it here.

  • OggLynne Lynne Ogg (@OggLynne) reported from Monifieth, Scotland

    @O2 your #iphone screen protectors are duff! First one edge-cracked on day 1, 2nd within a month. I really don’t want to do another 60 min round trip for an exchange. Help!

  • dougaitken Doug (@dougaitken) reported from Dundee, Scotland

    @PaulAnnett @O2 @tescomobile Most MNVOs run subpar to the main network since it’s related to allocation. O2 don’t want Tesco customers usage affecting their own customers so you’ll often find that MNVOs have lower bandwidth etc.

  • Biggswb Biggswb (@Biggswb) reported from Dundee, Scotland

    @O2 Tried all of it and spent 40 mins in customer service on the app waiting for a reply, in that time I've had 2 offers of other phones, I will be leaving you as I'm out of contract

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AlisonD02519005 Alison Dunn (@AlisonD02519005) reported

    @O2 @O2 ridiculous! I spent 10 mins on the phone, you cannot take a payment of less than a £1! Rude customer service advisor who has taken £1 off of my card & says will refund 98p!!

  • katiehewitson Katie ✨ (@katiehewitson) reported

    @O2 It won't let me call to the UK. If you can help me reset my O2 password can I pay on the app/online?

  • falcondanvers Dr Mantis Toboggan (@falcondanvers) reported

    Waited 20+ minutes to get through to @O2 on the phone only for another customer to come through to the same person at the same time and had the phone put down on me without a word 🙃

  • carlHarisson Clara Harrison (@carlHarisson) reported

    @ShanWilson_ @O2 @mtsavor Report this issue to global_recovery123 on Instagram. He's the best to fix any problem on hacked accounts. He recovered mine within 30 minutes.

  • ShanWilson_ Shan Wilson (@ShanWilson_) reported from Hemel Hempstead, England

    @O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!

  • richardpayne94 Richard Payne (@richardpayne94) reported

    Yet another text from @O2 This time, offering tickets to something at Birmingham Hippodrome. I wish they’d just concentrate on a fit for purpose phone service, just five miles from the county town. 😡

  • youizahoe Youiz A. *** (@youizahoe) reported

    @O2 Yes, a few weeks ago and no issues then. But I have never seen this message before, I have only seen the message that says "you can only use one offer from this group".

  • TessStenson Tess Stenson (@TessStenson) reported

    Hey @O2, I got a security code text and then a very fast talking man call me about the security code and something about my account. I'm not an O2 customer at all. This was a scam right?

  • salchall Sally Challoner (@salchall) reported

    Does anyone know if #02 is down? Been trying to get hold of them for three days now. @O2 #badcustomerservice

  • pintsizedmoo Amanda  (@pintsizedmoo) reported

    @O2 Hi, having a problem with my O2 Open. If I DM would you be able to help? Thanks