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O2 outages and service status in Saint Andrews, Scotland

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  • O2 generated 0 outage signals in the last 24 hours around Saint Andrews, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Saint Andrews, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Saint Andrews, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Saint Andrews, Scotland

Latest outage, problems and issue reports in Saint Andrews and nearby locations:

  • Rachypach168
    Rachel Robertson (@Rachypach168) reported from Dundee, Scotland

    Bit annoyed that when my @O2 tablet contract came to an end, I phoned to cancel and was told I'd have to swap it to a rolling contract with a new sim even though I wouldn't be using it...thus being charged £6.39 a month for ABSOLUTELY NOTHING...

  • Kenny_B63
    A Bloke With A Camera (@Kenny_B63) reported from Dundee, Scotland

    Losing the will to live trying to get through to @O2, customer services advisors incapable of transferring my call, on hold now for almost an hour.

  • wendyc1982
    Wendy (@wendyc1982) reported from Carnoustie, Scotland

    @O2 I paid my bill, overdue by accident -on Sunday- now 3 days after paying what I was due I still have no service- can’t call or message/no mobile data for 3 days after paying now-the money has left my bank account-Unable to get to speak to anyone! Please restart my services!

  • nicgh
    nicki gautier-hughes (@nicgh) reported from Dundee, Scotland

    @O2 @peterkay_co_uk Gutted we’ve been trying all day for presale for Glasgow for my 50th, no luck but Viagogo seems to have managed to get loads to sell at hugely inflated prices! Shocking especially when @peterkay_co_uk been trying to keep prices down and bring a bit of cheer in current climate!

  • OggLynne
    Lynne Ogg (@OggLynne) reported from Monifieth, Scotland

    @O2 your #iphone screen protectors are duff! First one edge-cracked on day 1, 2nd within a month. I really don’t want to do another 60 min round trip for an exchange. Help!

  • Gotham68
    David Sutherland (@Gotham68) reported from Carnoustie, Scotland

    @O2 what’s wrong with the Priority app ? Apart from the Peter Kay farce yesterday, unable to login, put in my number, add the code when prompted and then it kicks me back to the start up screen again @EE wonders about a good deal

  • dougaitken
    Doug (@dougaitken) reported from Dundee, Scotland

    @PaulAnnett @O2 @tescomobile Most MNVOs run subpar to the main network since it’s related to allocation. O2 don’t want Tesco customers usage affecting their own customers so you’ll often find that MNVOs have lower bandwidth etc.

  • Biggswb
    Biggswb (@Biggswb) reported from Dundee, Scotland

    @O2 This is the info on my location from the site Our network is currently working fine. If you’re experiencing a problem with service, try switching off your device and then switching it back on again. If we're doing work on the phone masts near you we'll tell you about it here.

  • Biggswb
    Biggswb (@Biggswb) reported from Dundee, Scotland

    @O2 Tried all of it and spent 40 mins in customer service on the app waiting for a reply, in that time I've had 2 offers of other phones, I will be leaving you as I'm out of contract

  • Biggswb
    Biggswb (@Biggswb) reported from Dundee, Scotland

    @O2 any chance you can help me get calls working on both mine and my wifes phones??? Trying to contact you and you give no number to call and the start a conversation thing doesnt work, I got told my phone wasnt working by a school teacher knocking on the door because kids ill😡

  • dougaitken
    Doug (@dougaitken) reported from Dundee, Scotland

    @PaulAnnett @O2 @tescomobile Oh coverage should be the same. But coverage is just where the signal is, not how good it is. You then have to think about congestion, bandwidth, bandwidth allocation, etc.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • clairewhyte12
    claire whyte (@clairewhyte12) reported

    @O2 You didn’t look into it for me though. You told me you only deal with virgin media landline, tv and broadband, not much point in contacting you really. 0 help.

  • mebeffects
    metty on tour (@mebeffects) reported

    @O2 ur security ******* sucks *** pls do better

  • karenh_5
    Karen Hepburn (@karenh_5) reported

    @O2 please help my sister has had her sim stolen and we can’t get through to chat to anyone

  • gethinbach
    GethinMichaelDavies (@gethinbach) reported

    @O2 Use it regularly and keep getting generic responses from yourselves! Paying good money for a service you’re struggling to provide!!

  • SophiePrestonHa
    Cllr Sophie Preston-Hall ECC Rochford North (@SophiePrestonHa) reported

    Is anyone else getting absolutely inundated with calls from an offshore @O2 call centre lately? I’m getting 5–10 calls a week at this point and it’s beyond frustrating. I’ve politely asked to be removed from their list around 9 or 10 times now and today, when I pointed out that I’ve repeatedly asked them to stop calling me, they simply slammed the phone down on me. How on earth do you actually get yourself removed from whatever ridiculous list these companies seem to have you on? Surely I can’t be the only one dealing with this nonsense?

  • Dan_Roberts21
    Dan Roberts (@Dan_Roberts21) reported

    @joecousins89 @O2 Bad init, it’s literally every day the signal goes

  • arliv37918108
    ar37918108 (@arliv37918108) reported

    @O2 @kbushnell1975 Their customer service has become so poor since the merger with @Virgin it’s shocking

  • Lord_Viridis
    Viridis (@Lord_Viridis) reported

    @kbushnell1975 @O2 They never call back

  • katieh1015
    kt (@katieh1015) reported

    @O2 I really need help from someone at o2 who knows what’s going on. I opened a contract with the promise from staff in-store that if I called up HQ after purchasing the phone I would get 20% off my airtime by joining it with my partner from the same household.

  • larrythehook
    Riemenschneider’s Horse (@larrythehook) reported

    @O2 what on earth is happening to your online / telephone system? I’m a new customer, as of yesterday, and trying top up then trying to get access to link my number to my myo2 account is a nightmare and no one at your call centres can help me!!!! Did I make a mistake leaving EE?!