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O2 outages and service status in Saint Andrews, Scotland

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Saint Andrews, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

The latest reports from users having issues in Saint Andrews come from postal codes KY16 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Saint Andrews, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Saint Andrews, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Saint Andrews, Scotland

The most recent O2 outage reports came from the following cities: Saint Andrews, and Dundee.

CityProblem TypeReport Time
Saint Andrews Internet 26 days ago
Dundee Phone 2 months ago
Dundee Phone 2 months ago
Leven Phone 5 months ago

Community Discussion

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O2 Issues Reports Near Saint Andrews, Scotland

Latest outage, problems and issue reports in Saint Andrews and nearby locations:

  • Biggswb
    Biggswb (@Biggswb) reported from Dundee, Scotland

    @O2 This is the info on my location from the site Our network is currently working fine. If you’re experiencing a problem with service, try switching off your device and then switching it back on again. If we're doing work on the phone masts near you we'll tell you about it here.

  • Biggswb
    Biggswb (@Biggswb) reported from Dundee, Scotland

    @O2 Tried all of it and spent 40 mins in customer service on the app waiting for a reply, in that time I've had 2 offers of other phones, I will be leaving you as I'm out of contract

  • Rachypach168
    Rachel Robertson (@Rachypach168) reported from Dundee, Scotland

    Bit annoyed that when my @O2 tablet contract came to an end, I phoned to cancel and was told I'd have to swap it to a rolling contract with a new sim even though I wouldn't be using it...thus being charged £6.39 a month for ABSOLUTELY NOTHING...

  • nicgh
    nicki gautier-hughes (@nicgh) reported from Dundee, Scotland

    @O2 @peterkay_co_uk Gutted we’ve been trying all day for presale for Glasgow for my 50th, no luck but Viagogo seems to have managed to get loads to sell at hugely inflated prices! Shocking especially when @peterkay_co_uk been trying to keep prices down and bring a bit of cheer in current climate!

  • dougaitken
    Doug (@dougaitken) reported from Dundee, Scotland

    @PaulAnnett @O2 @tescomobile Oh coverage should be the same. But coverage is just where the signal is, not how good it is. You then have to think about congestion, bandwidth, bandwidth allocation, etc.

  • Gotham68
    David Sutherland (@Gotham68) reported from Carnoustie, Scotland

    @O2 what’s wrong with the Priority app ? Apart from the Peter Kay farce yesterday, unable to login, put in my number, add the code when prompted and then it kicks me back to the start up screen again @EE wonders about a good deal

  • wendyc1982
    Wendy (@wendyc1982) reported from Carnoustie, Scotland

    @O2 I paid my bill, overdue by accident -on Sunday- now 3 days after paying what I was due I still have no service- can’t call or message/no mobile data for 3 days after paying now-the money has left my bank account-Unable to get to speak to anyone! Please restart my services!

  • dougaitken
    Doug (@dougaitken) reported from Dundee, Scotland

    @PaulAnnett @O2 @tescomobile Most MNVOs run subpar to the main network since it’s related to allocation. O2 don’t want Tesco customers usage affecting their own customers so you’ll often find that MNVOs have lower bandwidth etc.

  • Kenny_B63
    A Bloke With A Camera (@Kenny_B63) reported from Dundee, Scotland

    Losing the will to live trying to get through to @O2, customer services advisors incapable of transferring my call, on hold now for almost an hour.

  • Biggswb
    Biggswb (@Biggswb) reported from Dundee, Scotland

    @O2 any chance you can help me get calls working on both mine and my wifes phones??? Trying to contact you and you give no number to call and the start a conversation thing doesnt work, I got told my phone wasnt working by a school teacher knocking on the door because kids ill😡

  • OggLynne
    Lynne Ogg (@OggLynne) reported from Monifieth, Scotland

    @O2 your #iphone screen protectors are duff! First one edge-cracked on day 1, 2nd within a month. I really don’t want to do another 60 min round trip for an exchange. Help!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MiKe1983_
    Mike (@MiKe1983_) reported

    @O2 I am trying to pay an outstanding balance, passed security etc and got through to someone who said I couldnt pay the balance as the account wasnt in my name. We have tried online and the app and website both lead us down the same path caught in an authorisation loop.....

  • SarahWM45
    Sarah H (@SarahWM45) reported

    One week later and we still haven’t got a response from @O2 about a measly £185! Not even a drop in the ocean to O2. We are only leaving the contract early because we have had no O2 signal for near 2 years. We should not have to pay @MartinSLewis !! No response from O2!

  • aaroncikaya
    Aaron (@aaroncikaya) reported

    @O2 @O2 @O2 ABSOLUTE DISGRACE! Nobody wants to take responsibility for YOUR mistake and I’m being passed around to 3-4 different colleagues who don’t have a clue about what’s going on I got put on hold for long periods multiple times. Awful customer service! You won’t see a penny from me until this is solved! Look at how long they had me on the phone for!!!

  • emmashakeshaft0
    Emma (@emmashakeshaft0) reported

    @O2 I am trying to speak to agent on online chat but it is saying I need to open the 02 app to speak to someone but I am no longer a customer so cannot do this.

  • amy_jo_23
    amy simpson (@amy_jo_23) reported

    @O2 since you joined with @virginmedia my service has been shocking can’t even try and pay my bill with a problem or issue!!! I’m hearing the same thing from lots of people also!!!!! Sort it out

  • humantorch1036
    Johnny Storm (@humantorch1036) reported

    .@ofcom have a word with @O2 - Can't top up using 4444 or online - Can't verfiy new PAYG sim number - Can't get though to any real person on Live Chat - Can't get through to anyone on 4445 -Can't get through to anyone on social media Zero customer service at all.

  • humantorch1036
    Johnny Storm (@humantorch1036) reported

    Does anybody work for @o2 The customer service is non-existent. Sort it out.

  • bigfdpgaming
    Furanku (@bigfdpgaming) reported

    The 5G signal on @O2 is so terrible man, barely ever works or loads, had this issue on both iPhone and Samsung, getting rather annoying

  • ScottishGamer74
    Deano (@ScottishGamer74) reported

    @O2 @IwasKayammu1st Yeah having the same problem, service has been poor on a brand new phone. Definitely looking at leaving.

  • Jinja_Owl
    Matt Glossop 🦉💙 (@Jinja_Owl) reported

    @O2 do you actually have any humans working for you. Trying to query a bill amount and going round in circles. Help???