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O2 outages and service status in Richmond, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Kirsty_x85
    Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • carolinehinde
    ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • brianwinteruk
    Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • Kirsty_x85
    Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • petersnowdon
    Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • nickbriggs72
    nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • th_west
    Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • simondo91
    Siz (@simondo91) reported from Queensbury, England

    @O2 due to apparently essential maintenance being carried out in my area, I have had no signal for nearly a week, there uncle to make/receive calls,how long can I expect this to continue?

  • AmitDesai1978
    Amit Desai (@AmitDesai1978) reported

    2/2 when my friends on @o2 and @giffgaff have signal. Get your act together!

  • darkclown
    Kevin (@darkclown) reported

    Gone to Brighton to support my Wife in her last Brighton marathon. Can’t make a call, can’t txt and can’t use data so no tracking. @O2 must do better.

  • 4peterborough
    🇬🇧 Andy🇬🇧 (@4peterborough) reported

    The service I've received from @O2 absolutely disgusting trying to sort an issue and speaking to someone it was very difficult to understand which makes it more frustrating one that talk too fast with a heavy accent.

  • OliNewhall
    Oli Newhall (@OliNewhall) reported

    @o2 how come @NASA’s #ArtemisII has better signal than I can get going along the Guildford Bypass are they on @EE!

  • Gilly2028
    Richard Giles (@Gilly2028) reported

    @O2 I’ve recently moved from Sky Mobile to O2, I can’t believe O2 actually charge you for sending MMS messages in 2026, 87p a message. Bear in mind Sky piggy back off of O2, I’ve never been charged for MMS.😳 😮 Have I made a big mistake moving to O2?

  • Ash42055
    Rebecca Ashcroft (@Ash42055) reported

    @O2 I can’t believe I have spent over 2 hours in the last 3 days to customer service team to sort out my airtime plan for my new watch which was cancelled by an advisor by accident on Tuesday. Still no answers and still no airtime plan for my watch. Customer service is rubbish.

  • MarcThompson2
    Thompson (@MarcThompson2) reported

    @O2 due to ongoing service issue which has caused great stress I’ve sent an email making a formal complaint and have had no acknowledgement. Who do I contact and why have I been ignored?

  • LeeStewart2383
    Lee Stewart (@LeeStewart2383) reported

    @O2 after multiple phone calls to customer services to advise i had been receiving emails and texts stating I owed money when I dont a restriction has been placed on phone and they cant lift the restriction for upto 7 days. @O2 I wouldnt recommend you to anyone these days

  • MikeModelsky
    Michael “Mecha” Modelsky (@MikeModelsky) reported

    Is anyone else on @O2 finding that since the @virginmedia team up the service is horrendous, has taken my partner seven weeks to get their account unlocked, no it’s been unlocked. They can’t pay their bill due to an insecure website issue and too many redirects.