O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 12/13/2025 13:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • andyswiffen Andy Swiffen (@andyswiffen) reported

    @O2 tou having issues in Grantham area? NG31?

  • DeanRob54180472 Dean Roberts (@DeanRob54180472) reported

    @O2 worst service ever hanging up on me when I’m trying to sort out a payment plan, 20yrs of loyalty shat on thanks o2

  • Fub1968 Gary best (@Fub1968) reported

    @O2 I'm trying to get sorted with a problem with my account and your automated system doesn't seem to understand what I am saying. Frustrating to say the least

  • Traceygifford4 Tracey gifford (@Traceygifford4) reported

    @O2 Please tell me why my 90 year old grandmother has had no mobile service nearly all week in tn16 postcode.. Your status check all week has said upgrade in area.. Back to normal by 8pm 24thbaprul..hardly good enough what's going on?

  • WitchEnd WitchEnd (@WitchEnd) reported

    Hey @O2, you're talking globalist crap... Blocked...

  • Life0fchl0 Chlo (@Life0fchl0) reported

    @O2 Got a payg with you, set up a bolt on a while back and now can't cancel it, whenever I top up for my bundle it takes the bolt on first!! It's done this several times and I've tried to cancel for months. Any help?

  • Snotsicle Snotsicle #KBF (@Snotsicle) reported

    @O2 Nothing whatsoever. One thing people could do to help you reduce your carbon footprint is to stop buying telephones manufactured in China and flown half way around the world. Good idea?

  • CitizenSnagging Citizen GrimRealist Snagging, Esq. (@CitizenSnagging) reported

    @O2 Can only tell you that @Tesco and @RBS_Help offer a far superior Wi-Fi service locally.

  • lipsy180 💋 (@lipsy180) reported

    @O2 Can you be on a mission to sort out your network problems? Otherwise I'll be going elsewhere #O2vEE

  • Pegsies Jessie (@Pegsies) reported

    @O2 Hi, I'm trying to use o2 recycle and get the offer as I purchased a s21 ultra and my order number isn't working as a code? Can you help please?