O2

O2 Outage Report in Richmond, North Yorkshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 02/04/2026 11:05

February 04: Problems at O2

O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • cat_tequila tequila cat (@cat_tequila) reported

    @O2 @leemcbr37826036 Your bot is useless, your messaging function failed to provide help today, and then 32 min on hold plus 22 min now and counting would indicate that O2 would not, actually, like to help.

  • deutsch_scot JM (@deutsch_scot) reported

    @O2 Thank you for the checker. However this suggests that the mast in Manchester has been down since at least Saturday. Also, the one near Preston Hospital has been having ongoing issues since 30th August!!! What are you doing to resolve this & give us the service we’re paying for?

  • coffeelover235 coffeelover23 (@coffeelover235) reported

    @O2 I've had a query since last week and got no where regarding an 02 priority code. On friday/saturday the code does not work to redeem a free hot drink. On the greggs system it doesn't register. Please can someone answer why the code doesn't work?

  • Pound4Pound_AJ Adam Marc (@Pound4Pound_AJ) reported

    @O2 my phones had no internet for a couple of hours, my data is switched on, ive turned the phone on and off and disconnected from data a couple of times but still no data. Can you help?

  • Jimbobthon James Richards (@Jimbobthon) reported

    @novakg11 @O2 @VodafoneUK Nothing new, I've been noticing the signal reliability is negligible at best. My phone might say 4g, but no apps that use data work. And yes, I have plenty of data left.

  • privonitz Dorothea Privonitz (@privonitz) reported

    @deutsch_scot @O2 One month of poor service! When does it become breach of contract?

  • CLEVERCLOGS_SI SIMON WELSH (@CLEVERCLOGS_SI) reported

    @EE why have you taken money from my account ! I do not have a direct debt mandate set up have reported this to ofcom and FCA . !!! Def leaving EE at my contract end in Nov @O2 what can you offer a an ex EE customer

  • Lyndsey_JaneC Lyndsey Jane (@Lyndsey_JaneC) reported

    Starting to regret the decision to switch my daughter to @O2 !!! Endless problems in the 5 days and now had the phone put down on me when trying to sort the app out! 😡😡

  • m22_matt Matt (@m22_matt) reported

    @VirtueSkyler @O2 they're still useless then I take it?? I remember pre ordering the iPhone 7 Plus and waited 6 months for it. Never ordered from them since.

  • appccessible Kevin (@appccessible) reported

    @O2 Is it details on how to switch to another network?