O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 01/25/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • joebonthuys Joseph Bonthuys (@joebonthuys) reported

    @O2 I’ve got no issue doing ‘security’ publicly. My account will be of no use to anyone as I’m taking my custom elsewhere. Don’t want anything hidden behind DM’s. Just want my hard earned money back! You was quick enough to take it. 4 months is beyond a joke!

  • WoodyWoodywhoo Woodywhoo (@WoodyWoodywhoo) reported

    @O2 you have the worst customer service I've ever received they are happy for me to pay for a service they can NOT provide and don't even KNOW when it will come back on AND NO YOU DO NOT UNDERSTAND MY FRUSTRATIONS OR YOU WOULD DO SOMETHING ABOUT IT @EE I'll be call in tomorrow

  • ArrEssVeeTwin Mike Fisher (@ArrEssVeeTwin) reported

    @O2 Yes I have. You sent it to me because my phone was paid off. So how about a system where people get put through to the right departments and your staff have working headsets and don’t hang up on people?

  • RiflemanMac RiflemanMac 🇬🇧 (@RiflemanMac) reported

    @O2 when are you gonna sort the data signal in the Aldershot area. 4G is completely unworkable. It’s been going on for months now and is getting beyond unacceptable.

  • craigs06 ¿craig? (@craigs06) reported

    Whats the latest excuse for my Internet connection not been stable today? @virginmedia can't wait for the merger with @O2 imagine phone signal will get worse if we look at the current state of affairs. !

  • crookedmeadows Annoying Protester (@crookedmeadows) reported

    So now that @virginmedia and @O2 are united as one, will O2 dump their absolutely awful business online account management system, and will my Broadband and mobile accounts become one. Hoping for service integration and a simpler life. (Don't get me started on banking!)

  • RiflemanMac RiflemanMac 🇬🇧 (@RiflemanMac) reported

    @O2 Thank you for replying, but It’s not an individual issue. Everyone on O2 in the GU11 area has zero or intermittent 4G mobile data for months now. We have occasional lucky days of it working. We shouldn’t have to be surprised when it works, it just should.

  • Mapppy1 Mapppy (@Mapppy1) reported

    Can wait for my contract to end with @O2 nothing but problems with signal, 4g, phone calls honestly can not see why I pay you 100 pound a month for such a **** service. When I speak to your customer service I just get the same crap. “Oh it’s the area your in” honestly poor.

  • Manta1970 SammTimms (@Manta1970) reported

    @O2 why can I make emergency calls only atm. Also why is my mobile network showing as vodaphone ? If this carries on I shall jump to vodaphone. What’s the problem here ? Please dont send me your standard response as there is nothing that helps me there.

  • ___fiona____ Fi (@___fiona____) reported

    @O2 my Brother in law is waiting for his phone number to transfer from Virgin to O2. It should have happened yesterday but it still hasn’t. Can you help please?