O2

O2 Outage Report in Richmond, North Yorkshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 01/12/2026 09:20

January 12: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • guyandrewmurray Guy 🇺🇦 (@guyandrewmurray) reported

    @EnglandRugby @KyleSinckler @O2 Oh **** I thought 50 Cent released a new video.

  • CovertHarasUK Ana Alvarez (@CovertHarasUK) reported

    @O2 Tired of the slow service and mobile hacking. Cannot even open any web page!

  • diandamos Diane (@diandamos) reported

    @O2 are there net issues in Milton Keynes area last 2 days now now signal

  • stevecaesar27 Stephen Caesar (@stevecaesar27) reported

    @avnerd98 @tescomobile @O2 Ah ok fair enough, I switched to a better network because I found the tesco network very poor with them running off o2, I couldn't get decent phone signal anywhere with tesco

  • CornersAdele Adele Corners (@CornersAdele) reported

    @santanderukhelp No. I want to talk to someone who thinks it’s ok to feed my family on so little and also take so much in charges for a corporation that’s loaded. Same to you @O2. I’m unwell and treated like **** by the government and we all have to live with your capitalist views and be robbed

  • Henry_Keating87 Henry Keating (@Henry_Keating87) reported

    @O2 why has the signal in South Wales got so bad, cannot even make a call lately…

  • 9l0Cece cece 9l0 (@9l0Cece) reported

    @needaphone @O2 Me and mum have been havonh the same issue.. has it been fixed yet?

  • wayne_wright170 Carl Wainwright (@wayne_wright170) reported

    Hi @O2 I'm having an issue with O2 Priority, whereby I haven't had a Cafe Nero free hot drink code this week? My colleagues have had theirs.

  • marekbarts Marek (@marekbarts) reported

    @O2 I was in the queue on the phone to change my spending cap, you know that you can use an app in other networks for it, right? And the quality of the call was terrible, I could barely hear another person. For a best network you're claiming you are, these are big negatives.

  • KitchenDiscoMum KDM (@KitchenDiscoMum) reported

    Many thanks to the @O2 guru in the shop in Durham. She dug me out of a muddle and gave me a better contract to boot. Excellent customer service.