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O2

O2 outages and service status in Richmond, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • carolinehinde
    ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • brianwinteruk
    Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • th_west
    Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • petersnowdon
    Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • Kirsty_x85
    Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • nickbriggs72
    nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • Kirsty_x85
    Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DeeBrow47820756
    Dee Brown (@DeeBrow47820756) reported

    @O2 @jonesy73 The merger combined O2's mobile network with Virgin Media's broadband business to create a major integrated communications provider in the UK." Must be nice to earn so much from pensioners. £60 a month for a 2 year old phone.

  • woodhous11
    Helen Woodhouse (@woodhous11) reported

    @O2 after two failed attempts to add data bolt ons I contacted your “help desk” and after being routed to the “expert advisor” they ended the chat before resolving anything! Maybe you can help?

  • OliNewhall
    Oli Newhall (@OliNewhall) reported

    @o2 how come @NASA’s #ArtemisII has better signal than I can get going along the Guildford Bypass are they on @EE!

  • Almamari1095042
    o.0 (@Almamari1095042) reported

    @O2 Do you know what the problem with O2 is? They're always lying. I requested a refund on March 3rd, and they told me that since the amount was large, it would take 7 to 10 days, then 14 days, and to this day they haven't refunded me. What's the solution?

  • MikeRoberts68
    Mike Roberts (@MikeRoberts68) reported

    @O2 You told me to DM you after a complaint, and then ignore the DM?

  • bergh_hayley
    Hayley Van Den Bergh (@bergh_hayley) reported

    @O2 - mast not working properly in SW17 9PP. When will it be fixed? The local Church is without its Internet. The website has been saying the engineers are working on it, but there are no further updates.

  • robcorb
    Robert Corbishley (@robcorb) reported

    I have to say this: @O2 “customer service” is utter crap.

  • t1_diabetic_guy
    Matt (@t1_diabetic_guy) reported

    @O2 any chance you can fix your myo2 app so I can pay my bill?

  • TapperJosephine
    Josephine (Josie) Tapper (@TapperJosephine) reported

    @O2 almost a month without data inside my home due to a mast issue. It’s been down at least 6 months out of the last 12. Your coverage is also non-existent in Exeter. It’s 2026 for goodness sake.

  • mozzaev
    MozzaEV (@mozzaev) reported

    @Joff_L @O2 That is down to how the comparison sites they earn commission on new connections and sweet **** all on upgrades ot tariff changes for existing customers.. and thats across all UK Networks