O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 12/15/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • plsea emanuela (@plsea) reported

    @O2 I had a bad experience at Nero last time as I have 2 contract and one of it it is for my son (16) and he doesn’t drink coffee so he send me the screenshots and the Nero counter didn’t accept the screen shot and she does let me know after she made the coffee so I paid for it

  • sarahstadds Sarah Whitehead (@sarahstadds) reported

    Since I've signed up for this @virginmedia and @O2 volt I've had the worst internet connection and that's saying something. Another scam

  • conradsimpson Conscious Man (@conradsimpson) reported

    Peak @O2, the mobile signal is rubbish where I live so I use my initiative and try to sign up for WiFi calling. When I log on to the website the security challenge will only send code by SMS. I imagine this is what it's like to pass into a black hole event horizon. #iamfucked

  • jsquires1990 Jay (@jsquires1990) reported

    @O2 sent a update in DM, just need a little extra help. 🙏

  • Fursey79 Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Can I get some help please

  • masonmorgann Mason Morgan (@masonmorgann) reported

    @ConnorDukes23 @TheO2 @O2 Such poor customer service - bet they’ve charged additional fees and late payment!!

  • sadelta99 Andy (@sadelta99) reported

    @O2 Thank you but that doesn’t answer my questions and provides no help whatsoever

  • only1dazler Darren Isaacs (@only1dazler) reported

    @O2 the priority Duolingo plus offer is only offering me 14 days free trial not 3 months - can you help please

  • drew87platt Drew (@drew87platt) reported

    @O2 Is this some sort of ironic joke? Turn it on and off. I think you're missing the point, how can your service be this bad in 2022. Did all other networks just completely leapfrog you in the last few years, Your service is medieval.

  • FionaBowler Dr Fi Bowler (@FionaBowler) reported

    @O2 Now calling customer service because I have eastleigh store telling me one thing, live chat telling me the complete opposite.