O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 03/28/2026 03:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (43%)

    Phone (43%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidWilding271 🇬🇧 David Wilding 🇬🇧 (@DavidWilding271) reported

    @O2 Further developments today. If I call certain dialling codes when on I TIM I get a message that the calls are not allowing, but other towns dialling codes are fine. Finally switched to the WINDTRE network and everything works. So why does TIM bar some regional codes?

  • sophieliddell89 sophie liddell (@sophieliddell89) reported

    @O2 I’ve a new sim and swapped my number to my new phone… I now have no signal on either phone??

  • NGilmour17 NJ Gilmour 💅🏼 (@NGilmour17) reported

    @O2 Worst Customer Service in the world… Just hang up when they can’t answer simple questions! Absolute nightmare to deal with!!!

  • AllaboutME_UK Michael Evans (@AllaboutME_UK) reported

    Last @O2 tweet of the week- a callback promised within 5 working days; End of day 5 and no callback and no access to data 👏 thanks o2! Really poor service.

  • scott8181 Scott Campbell (@scott8181) reported

    @O2 @afcsooz Even when you get through you don’t get any help. I phoned 10 days ago and reported an issue. Was told it would be resolved in 5 days. Heard nothing so called today, passed around for over an hour and issue still not resolved. I’ve only been a customer for a few weeks

  • aniagabb ANIA GABB (@aniagabb) reported

    @O2 please help. I cannot access my data and I need this for work

  • DavidRogers1989 Dave Rogers (@DavidRogers1989) reported

    @VodafoneUK @O2 that's customer service right there! A reply in minutes, not months!

  • BruceDevlin Bruce Devlin (@BruceDevlin) reported

    Called with a data enquiry @O2 and told the lady couldn’t help as I have to email the fraud department which I’ve done, but this does seem odd?

  • gabbyfabrizio Gabby Fabrizio (@gabbyfabrizio) reported

    @O2 Signal checker is saying it’s working fine and no problems, but it’s not working at all?

  • BruceDevlin Bruce Devlin (@BruceDevlin) reported

    @grantmathieson @O2 Well she’s never met me and it’s a fairly dull enquiry…… so who knows.