O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 12/06/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Saltnpepper4eva Joseph Kelly (@Saltnpepper4eva) reported

    @O2 @FurryMound I’ve been waiting for a response since Wednesday. One of your advisors sent out a replacement sim to troubleshoot poor network access, and blocked my current sim without telling me.

  • Saltnpepper4eva Joseph Kelly (@Saltnpepper4eva) reported

    @O2 @nareik91 I’ve been waiting for a response since Wednesday. One of your advisors sent out a replacement sim to troubleshoot poor network access, and blocked my current sim without telling me.

  • phillcollins08 TheOriginalPhillCollins (@phillcollins08) reported

    @O2 trying to look at my volt upgrade options and keep getting a screen saying either I already have volt or don't get Virgin at my address. I don't have volt and I can get Virgin at my address as I have had it in the past??? Help?

  • thatssosky scattered particles (@thatssosky) reported

    @O2 Hi, the voucher for tomorrow odeon is saying it’s invalid. Can someone help please

  • BULLETJAMIE JAMIE BULLET MCGUIRE (@BULLETJAMIE) reported

    @O2 What an absolute joke your store in Maidstone is!! Only interested in making a sale - complete waste of time, money & effort & still despite assurances new phone not working!! Perhaps employ people who know what they are doing ??

  • Deanerobinson Deane Robinson (@Deanerobinson) reported

    @O2 Disney plus extra for £5.99 per month still not working. Constantly get error message saying oops there’s been a problem

  • FurryMound Andrew Farrimond (@FurryMound) reported

    @Saltnpepper4eva @O2 Sorry to hear that Joseph. But also kinda happy that I’m not alone. It’s appalling. Whenever I log it on the website it says their isn’t a problem. Hopefully telling them about it on here will trigger a response.

  • Gorman1988 Rob Knight © (@Gorman1988) reported

    Well after being with @O2 for as long as I can remember, I have finally ****** them off today! There service has been absolutely abysmal over the last few months, no signal, no 4G, no updates on why or what was being done to rectify! Customer service just as bad too! Bye bye 👋🏻

  • philsch79061855 pssch (@philsch79061855) reported

    @O2 Doesn't help whatsoever it's your crappie network, will be moving over to @EE

  • Indian_Thriller Jeetesh Luhar (@Indian_Thriller) reported from Iver Heath, England

    Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.