O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 03/16/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Patrick00653216 Patrick (@Patrick00653216) reported

    @O2 hi again, signal poor where I live. App says improvements made in this area. Even in town centre I have use library wifi.

  • cheriee95 Cherie🌺 (@cheriee95) reported

    Anyone else on @O2 struggling to get a signal in the last few weeks or so? Can’t decide if my phone is faulty or not? 🤓

  • casfreuk Cas (@casfreuk) reported

    @O2 hey O2. Just joined , received my SIM card - put it in phone and the 4g is absolute rubbish. Call 202 to be advised there is a problem with a mast !? I just moved from EE which worked great and now I feel quite cheated

  • cpb_lewis Chris Lewis (@cpb_lewis) reported

    Hi @O2 @MarkEvansO2 @Ofcom Anyone able to give advice. An elderly family member is getting letters/bills sent to her (not in her name) as an account has been set up at her address. Clearly someone has set up a contract fraudulently - she’s not an O2 customer herself…(Cont)

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    This weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder

  • imchases Chase Silverstein (@imchases) reported

    @O2 I paid my bill last month when my bill was £75.80 and it put it in my Air time section I thought It would go and change to my phone plan but it didn't it showed my bill is overdue. Which has never happened till now. I'm now scared...

  • emmahill06 Emma Hill (@emmahill06) reported

    @O2 really unhappy with your service tonight, ordered a new phone on the 18th...pick up delayed due to an error. Told it would be ready for pickup on Tuesday. Arrive at the store this evening to be told actually its not here... !? Come on 😩 What a waste of my time (and petrol!)

  • MAHULAHOOP Mahala (@MAHULAHOOP) reported

    @O2 I did thank you. She was very rude when I was asking about the fault they had found. I recycled in store they were really helpful & looked it over while on. He reminded me to take my case & factory reset, happily gave me a full quote. So wouldn't he have noticed a screen burn?

  • AdrianHepworth Adrian Hepworth (@AdrianHepworth) reported

    Just been told "f*** you" by an @O2 customer service rep because I was trying to get a PAC code for my lad to transfer his phone to another supplier. So I closed ALL my accounts. #CustomerService #FuckO2

  • LauraSchirr2 laura (@LauraSchirr2) reported

    @O2 I have a cold and your automated system can’t understand me so has hung up on me….any chance of any help?