O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 03/18/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kevgraster Kevin Graham (@kevgraster) reported

    @O2 You website has reported high network traffic and slow speeds (advising to use WiFi! When I pay for data) for 6 months now! Are you upgrading? Must be some improvements!

  • mrtuition frank (@mrtuition) reported

    @O2 are there REALLY any odeon tickets now. For the past 3 WEEKS there are none as soon as the offer goes live. This never happened last year whatsoever. Are you lying to your loyal customers of many years??😡😡😡 pls respond and don’t just say ‘it’s a really popular offer’ etc

  • sheritzy Sheritzy (@sheritzy) reported

    I think @o2 are having issues cos I've not had good data for days now 😭

  • Victoriaandert6 Victoria anderton (@Victoriaandert6) reported

    @O2 why am I paying £73 per month for a completely unusable service?!?!

  • dizzyfm Diz Frat (@dizzyfm) reported

    @O2 Called this morning. Told port failed,my details stuck. How come when I called twice yesterday both agents said was ok??todays agent 35mins terrible customer service, us repeatedly explaining our problem as didn’t understand then tries to upsell us products #poorcustomerservice

  • Nemean90 Tab Nazir (@Nemean90) reported

    @O2 Trying to resolve an issue with you for over 2 weeks now but keep getting told a manager will call back in 72 hours but they never do. @O2 it seems like you win the prize for the worst customer experience. Been hung up on multiple times and flat-out lied to. Can you help here

  • join4te Jay (@join4te) reported

    @O2 Day 73 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • kevgraster Kevin Graham (@kevgraster) reported

    @O2 We’ve moved sim to another phone, tried a different providers sim. Currently waiting on a new O2 aim to try…but I don’t hold out hope. You text today saying network issues resolved. I got 20 mbps connection for 30 mins and then back to the same.

  • silentobsello mamon (@silentobsello) reported

    I think @O2 has the absolute worst service. A simple number transfer is taking days and the customer service keeps hanging up on me. So utterly incompetent.

  • kevgraster Kevin Graham (@kevgraster) reported

    @O2 I’d love to be able to google what haggis is, but this loyal customer on the west coast of Scotland has no data connection as your service is now nonexistent! Will I be able to use my phone like I used to be able to or do I need to move network??