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O2

O2 outages and service status in Richmond, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • nickbriggs72
    nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • petersnowdon
    Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • th_west
    Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • Kirsty_x85
    Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • brianwinteruk
    Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • Kirsty_x85
    Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • carolinehinde
    ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • BY_THE_FACE_BCN
    By The Face (@BY_THE_FACE_BCN) reported

    @O2 so sorry, I'm a Spanish customer...anyway, it is already solved. THANK YOU!!

  • JamieDaltry
    Jamie Daltry (@JamieDaltry) reported

    @O2 yet again I have to deal with your hateful webpage & app. Since your ill advised tie in with virgin media the whole experience is awful. If it weren’t for your coverage, I would leave immediately. Just signing in is a minefield, gave up on VAT invoice yrs ago, just the pits.

  • pammieh2003
    Pam Holmes (@pammieh2003) reported

    @1stSimona @O2 Signal is so bad with them I couldn’t access any of my apps to charge my car last weekend! My husband however on Vodafone was fine. Thank god he was with me or I’d have been stuck! Sort it out o2!!

  • jobeone1983
    Joanne (@jobeone1983) reported

    @O2 My Mum got a new phone but her number didn’t transfer over. They tried 3 esims and she still has no network.

  • UKrunninggirl
    Northern Running Girl (@UKrunninggirl) reported

    @O2 I have had a message to say its fixed but the signal is absolutely awful

  • 1980Ally1603
    ally connor (@1980Ally1603) reported

    @O2 still no service after 3 days… call after call with no resolution. Really poor

  • UKrunninggirl
    Northern Running Girl (@UKrunninggirl) reported

    @O2 Thanks I've been checking since last week, apparently it should finally be back tomorrow, but not having a phone for 5 days without warning is very poor service

  • Lord_Viridis
    Viridis (@Lord_Viridis) reported

    @kirstygc1 @O2 Hasn't worked for months if honest, I told them about the fault 4 months ago and they still won't fix it as it only affects % of customers. It's shocking. Look through my old posts to O2 to see how bad. There's even a ticket open ref CIT-A390334 about it, never called me back

  • Kirsty_x85
    𝓚𝓲𝓻𝓼𝓽𝔂 ❤️ (@Kirsty_x85) reported

    I used to be able to use the my @o2 app easily using biometric login but ever since they joined with virgin the app is ridiculous I've tried to login TWICE and twice it's been authorised and twice it's once again telling me to login. O2 used to be so much better without virgin.

  • LilHay
    Hayley Laura (@LilHay) reported

    @O2 @AaronLaw92 GET THE RESPONSE TO MY DMS AND THIS ISSUE SORTED RIGHT NOW. FIVE DAYS THIS HAS GONE ON FOR. I ALSO WANT UR MANAGERS DETAILS IMMEDIATELY