O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 02/12/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mrgreybeard2014 Alistair 💙 (@mrgreybeard2014) reported

    @claptongirl7 @O2 I thought it was just me. Even when I get 5G the signal is sometimes so bad nothing downloads. Awful.

  • BeckyKershaw becky kershaw (@BeckyKershaw) reported

    @thepeterhunt @O2 @VodafoneUK I’m with Virgin and it’s crap. I need to change providers myself 👍

  • Gogger16 Gogger (@Gogger16) reported

    @O2 @AndrewD1553 There's no actual info on this link about how to make a complaint! Scammers!

  • join4te Jay (@join4te) reported

    @O2 Day 108 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • YamaEmilie God only (@YamaEmilie) reported

    @IVP_SUCKS @nathan06320834 @O2 Oh maybe someone should then introduce something like maybe to tackle issues like that in case can be a contributing factors

  • iTw33t3d T Bone (@iTw33t3d) reported

    @Ginger_Tucci @O2 Just learning this …… I just moved 2 sims from BT to o2 ….. What a mistake as the signal is like perma bad for no reason really as I have good bars showing… How hard is it to move providers after just taking out contracts I wonder 🤔

  • Toan1Ben Ben Toan (@Toan1Ben) reported

    @O2 I've contacted you're customer services seeking a refund taken in December but I'm still waiting for it. #frustrated

  • lisabeard19 lisa beard (@lisabeard19) reported

    @O2 I requested my PAC code, and have since changed over to Vodafone.. so I still need to phone you to give notice ti cancel my account with you?

  • YamaEmilie God only (@YamaEmilie) reported

    @IVP_SUCKS @nathan06320834 @O2 Maybe it functions the same way as broadband if someone is on the same channel as yours it can slow things down .

  • JNH77 James Harrison (@JNH77) reported

    @O2 you customer service line is very unhelpful. Been passed round 5 different people this morning. I’m not even a customer of yours. Only calling because @virginmedia have fraudulently set me up with a SIM card I declined