O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 12/26/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TheOasisCurator Ogden Morrow (@TheOasisCurator) reported

    @O2 Problem is that the new O2 number I have won't ever get the text you send to it. Currently the sim is in the postal system somewhere and it won't go in my phone until my old number ports to it. Does that mean I just have to wait until all that happens before registering?

  • LadyVelo Jools Walker (@LadyVelo) reported

    @O2 Hi - I've sent you a DM about a suspicious call I received, claiming to be your customer service - any help on this would be appreciated... thanks!

  • tapcaan1 i_am_tapcaan (@tapcaan1) reported

    @O2 I have been trying to get a PAC code for a numbee of days now without any success. The messaging service brings back an error. I have DM’d you the details. Please assist asap

  • nico_yunge Nicolas Yunge (@nico_yunge) reported

    @O2 the worst costumer service experience of my life

  • SaintTheJase Jason, who is awesome (@SaintTheJase) reported

    @O2 phone and text not working properly in my area and no agents on the online chat. Do I get a refund for today and the next few days where your service is failing?

  • lucylewikris Warren Stanhope (@lucylewikris) reported

    @O2 what a shocking service you provide. I’ve just switched from virgin to o2 mobile - it’s been 3 days and I’m still waiting for you to sort out the problem with my messages. Why do you persistently cut people off mid call? Beyond a joke now - I desperately need this sorting

  • TheMichaelMoran Michael Moran (@TheMichaelMoran) reported

    @LadyVeloi had one of those @o2 “customer service” calls . Very convincing. They appeared to know a lot of stuff about me that only O2 should know. Inside job?

  • stepherswalton Stephanie Walton (@stepherswalton) reported

    @O2 After 20 years with you maybe it's time for me to find a new service provider.

  • TheMichaelMoran Michael Moran (@TheMichaelMoran) reported

    @LadyVelo I had one of those @o2 “customer service” calls . Very convincing. They appeared to know a lot of stuff about me that only O2 should know. Inside job?

  • mcnaug21 Gary (@mcnaug21) reported

    Hey @O2 you have cut off my sim card and I can’t use my phones data or make calls can you please help