O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 11/29/2025 16:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • IanCharlesPhoto Ian Charles Photos (@IanCharlesPhoto) reported

    So @O2 how come your Mobile Broadband help desk still haven’t rang me back for over 24 hours to sort out re-instating my service?

  • ChrisQuinnNCL Chris Quinn (@ChrisQuinnNCL) reported

    @O2 Also I can’t get account info as I can’t access texts due to no service to receive them for security code🙃

  • Smutchings Smutchings (@Smutchings) reported

    @impactology @O2 I don’t have any of those latter problems with AirPods Pro. But, obviously, they aren’t cheap.

  • daniel_guta Daniel Guta (@daniel_guta) reported

    @O2 @LoveIsland Focus on getting back my mobile data on my sim instead of this crap tv show!

  • phillcollins08 TheOriginalPhillCollins (@phillcollins08) reported

    @O2 can I have some help with my understanding of Volt? I have a phone under my name for my wife and we are looking at Virgin broadband. If I take out the broadband package do I contact you to say I have done it and you will double my O2 data??

  • Kiraaan_7 Kiran (@Kiraaan_7) reported

    @O2 , my account has been under “investigation” for over a MONTH due to being a victim of fraud. I have received no information regarding my current situation. Beyond frustrated and appalled. PLEASE COULD I GET SUFFICIENT SUPPORT ASAP?

  • c_h_pugh Christopher Pugh (@c_h_pugh) reported

    @1pMobile I was considering transfer to @ThreeUK because my @O2 signal unreliable. Until 16 Feb. 2021 Three's rate was 3p per minute. A more than threefold increase to 10p is being repeated at the new level of 35p. Thanks for warning me. I think I may transfer to you when credit runs out

  • Eboffei Amadeu$ (@Eboffei) reported

    @O2 guys your signal ain't good today. My phone (S20) keeps switching High Speed Packet Access (H+). This is still a very common networks aren't available

  • shafterjay Jay Unsworth (@shafterjay) reported

    @O2 Yeah done all that, apparently there is a mast not working near my house and the one near work has been down for weeks now

  • LoretoSanz Loreto Sanz Fueyo (@LoretoSanz) reported

    @o2 customer care don't much care about customers. 37 mins on hold and nothing! #o2