O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 11/26/2025 13:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LittleMissyBoop Adele (@LittleMissyBoop) reported

    @O2 thank you for having the worst automated answer phone system EVER. Beyond frustrating. Response functions don’t work. Such a #bad experience

  • wutheringdykex they/them 🏳️‍🌈 (@wutheringdykex) reported

    @O2 Trying to confirm with them but their online help service isn't very user friendly 😭😭 thanks for your help!

  • treboruk92 Trebor (@treboruk92) reported

    @O2 Your customer service is beyond ****. Been without a working phone for a day now and everyone I speak to either cuts me off or is clueless.

  • Katy_mo Kay-Tee (@Katy_mo) reported

    @O2 Ah there's an issue with the phone mast, is there any idea when it'll be fixed?

  • Darren_Moody Darren Moody (@Darren_Moody) reported

    @O2 could you help please? Just tried to upgrade tariff on an account that is up for renewal on 28/3/21. Tariff has upgraded successfully but it still says on my o2 contract will end 28/3/21

  • jamiegreenley Jamie Greenley (@jamiegreenley) reported

    @Nikig97 @O2 Good luck with any help, I returned a fault charger case 3 weeks ago and still no refund utter shambles from these

  • GHAT69 Gerald Tomkinson 🎥 (@GHAT69) reported

    @O2 No service can you help please

  • daw5y1208 Luke Dawson (@daw5y1208) reported

    @O2 It won’t even load your link the signal is that poor! Both me and my wife are on O2 and she’s the same. WiFi is an issue as we don’t have it. I will have to change provider I think as this isn’t great at all

  • Brookin89892928 Brooking (@Brookin89892928) reported

    @O2 she realised there was an issue but said that's ok it's worked,it was only after leaving the cafe that I'd saw the voucher hadn't been added to my app

  • theradiosilence 𝙰𝚕𝚎𝚡 𝙹𝚊𝚖𝚎𝚜 𝙼𝚘𝚛𝚛𝚒𝚜 (@theradiosilence) reported

    @O2 hi guys. I’ve been a customer with you for over 13 years and the way that I have been treated today is beyond insane. I am so unhappy with the way that my calls (plural) have been dealt with. I’ve spent 4 hours on the phone today for nothing. Thanks