O2 outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Kirsty 😘💋 (@Kirsty_x85) reported 13 minutes ago from Darlington, England

  Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

• 
  Kirsty 😘💋 (@Kirsty_x85) reported 14 minutes ago from Darlington, England

  @O2 Only just managed to top up my phone so yes it's just really slow

• 
  Brian Winter (@brianwinteruk) reported 15 minutes ago from Hipswell, England

  Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

• 
  nick briggs💙💛 (@nickbriggs72) reported 22 minutes ago from Startforth, England

  @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

• 
  ☀️Caroline☀️ (@carolinehinde) reported 22 minutes ago from Darlington, England

  @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

• 
  Tracy West (@th_west) reported 56 minutes ago from Darlington, England

  @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

• 
  Peter Snowdon (@petersnowdon) reported 57 minutes ago from Darlington, England

  Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  1-800-URVALID (@singletpringlet) reported 2 minutes ago

  Hey @O2, your website isn’t letting me submit a complaint about staff conduct. Please can I have an email to send it to?

• 
  Willow (@loops_912) reported 3 minutes ago

  @O2 hi why does no one seem to have any mobile signal is the stevenage area? All thats displaying on phones is the E

• 
  Phil (@Philwafer1) reported 6 minutes ago

  @O2 Still nothing??? Worst service ever 👍🏻

• 
  K Jones (@Homer_EFG) reported 6 minutes ago

  @TakeThatClouds @O2 How does that work if the phone doesn't work?

• 
  Jade North (@JadeNorth) reported 9 minutes ago

  Thanks for the update of not having signal for two days @O2 ….. been waiting for a phone call for two days and now been informed they tried to contact me. I’ve had ZERO signal for the past 24 hours and counting and no one told me. £70 a month for a load of ****

• 
  Fliss Hawksworth 🐝🐝🐝 (@FHawksworth) reported 11 minutes ago

  @valhumphreys51 Unfortunately unable to see the rest of your posts because my broadband is down and my mobile provider is @O2 and they are hopeless, providing me with no wifi, hardly any signal and charging me an arm and a leg for the privilege. Sorry for passive aggression.

• 
  Paul Rawlings (@ThePaulRawlings) reported 11 minutes ago

  @TakeThatClouds @O2 Exactly the same issue with EE in the past - I was atempting to switch from physical SIM to eSIM. Process got stuck in the middle, so neither SIM was working. Call up, explain, ask for replacement SIM - Nope, not without a working phone. Had to go into the local EE store. Even there I had to go with ID, which was uploaded on an app, along side me taking a "selfie" even though I'm stood there in the store!

• 
  Glenn Matthew (@gmkfyi) reported 13 minutes ago

  @virginmedia @O2 I can only assume the reason I’m getting an IDF-12B error is because I’m now using a Sky connection rather than a Virgin one. Same computer, no VPN… Trying to get into my O2 account btw… which support line do I contact?

• 
  david taylor (@dt297) reported 13 minutes ago

  The good thing about being on @O2 is that I didn’t get that emergency message about BBQs because as usual I have no ******* phone signal in my house!

• 
  Dan Collier (@daniel197735) reported 14 minutes ago

  @O2 Hi O2. My Spotify Premium subscription, which is paid for as part of my monthly 02 plan, has unexpectedly been downgraded because of a failure to make a payment. I have not missed a payment, so can’t explain what’s happened, and your web site has not helped. please help.