O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 02/11/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LivvyLouL Liv (@LivvyLouL) reported

    @O2 Haven't been able to send texts or get a decent call signal for nearly 3 days, network checker says that a nearby mast is not working properly. How long is it supposed to take to fix!? Phone is completely useless if not on WiFi!

  • GlenAshby Glen Ashby (@GlenAshby) reported

    Really wishes that @CostaCoffee sacked off @O2 Wi-fi as its so poor - turned off and using @e_emobile 4G which is much better

  • TheDuckers73 theRealDuckers73 (@TheDuckers73) reported

    @O2 15 years + with 02…. Never had a thing from them 🙄

  • SpiritAndWood Spirit and Wood | Alistair (@SpiritAndWood) reported

    @O2 I presume not but I'll try today and feed back. I don't think that denying myself functionality is an acceptable solution though.

  • jenny_heathcote Jen (@jenny_heathcote) reported

    @O2 signal and data network issues for 3 months. No I have no signal and no data. Spoken to someone on the phone this morning who rudely put the phone down on me after I said I was unhappy to wait 3 days for someone to contact me, as I’m paying for a service that isn’t working!!!

  • TomMilrus Tom Milroy (@TomMilrus) reported

    @iD_Mobile_UK I left after my contact finished in August and joined @O2 and you provided a pac number, and they somehow managed to fail to port the number over. Now the pac code has expired, how do I get a new one. I can only apologise on their behalf

  • theboltonlad BLWN (@theboltonlad) reported

    @O2 hi guys. I had the Disney extra and activated it in the 20th August. It has now gone off. Can you please help

  • RivieraJamming Sarah Manning (@RivieraJamming) reported

    is it just me or has anyone else on o2 had issues with having signal, wifi or connection lately?? it keeps happening and it's seriously doing my head in! nearly ruined my plans for the day today - so fustrated! sort it out @O2

  • ThatsSoRegannn REGAN (@ThatsSoRegannn) reported

    I don’t even know how @O2 are still in business. I’ve never had a good customer service experience with them. I can confidently say that over having 3 contracts with them that I will not be taking out another even if they’re the last network provider in the UK. Disgraceful.

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @discobunny @O2 @discobunny O2 does have a call centre down over in South Africa. 🇿🇦but my advice is if you ever get a call from O2 they will not ask for your password or send any codes to your phone. If you feel that you are not talking to an O2 advisor you can end the phone and ring on 202