O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 01/23/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Natalie_JadeC Natalie Cooper (@Natalie_JadeC) reported

    @O2 Done all of that still doesn’t help. Neither does my partners phone who is also on O2.

  • andy_uk44 I am just me (@andy_uk44) reported

    @O2 1 bar or no signal from your transmitter in which I’m half a mile away from and WiFi calling don’t even help to receive when there’s no phone signal

  • wilcochris Chris Wilcox (@wilcochris) reported

    @O2 The big question is: are you going to be like the others that look after their customers and reintroduce roaming charges. You’ve already dropped down your AU allowances when you said you wouldn’t

  • S_man1584 Si (@S_man1584) reported

    @O2 help! why is it my wife can use her PAYG credit to pay for iTunes but when I do the same for my method of payment it declines and inturn ends up charging me from my bank! You’ve now cost me £13.98 that I could’ve done without. I want to use up my credit!

  • Natalie_JadeC Natalie Cooper (@Natalie_JadeC) reported

    @O2 can you explain why suddenly I have shocking phone signal in my house. 3/4 bar until I try to ring someone and then suddenly drops to 1 bar, every single time. Not paying £33 a month for this.

  • chels_louox chels (@chels_louox) reported

    @O2 I need assistance ASAP regarding my phone bill that is overdue! I get paid my wages this week fri as I am skint until then. so is there anyway my service can be put back on? as I need the data connection for work. I am a NHS care worker and I have work tomorrow!

  • mwal86 Maciej°W (@mwal86) reported

    @O2 Haha 1. New contract with o2 its better than renewal 2. Network Signal its terrible 3. And Prices are stupid! Been with o2 nearly 14 years and I can say that honestly

  • ebcelebii eb.c (@ebcelebii) reported

    It has been 3 weeks and an @O2 manager still has not called me to handle my complaint. @TheFCA surely something should be done about the company not following complaint handling guidelines. I can’t process a complaint to the @financialombuds without a final response letter!

  • mike_mellish Mikey.M (@mike_mellish) reported

    @O2 As an existing customer I was just wondering how do I get one of your fab surprise boxes I’ve also just taken out an extra contract with yourselves too

  • andy_uk44 I am just me (@andy_uk44) reported

    @O2 @BernardKareemma O2 can you please answer and help me please