O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 01/23/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ashearnshaw Ash Earnshaw (@ashearnshaw) reported

    @O2 I was due to get a call back about an issue on Monday evening but the call never came. Can you arrange for a call back for me this evening please?

  • beacon82 steve wheeler (@beacon82) reported

    @O2 is there anywhere in the Uk you can actually get half decent signal or 4G?

  • Frost55Rick Rick Frost (@Frost55Rick) reported

    @O2 o2 coverage had been reduced in the SP116LQ post code for over a week, ive checked it on your website and it Sat's you are aware of the issue. WHEN WILL IT BE FIXED?????

  • FionaWhishaw Fi (@FionaWhishaw) reported

    @O2 horrendous customer service experience. Husband snorted first attempt to upgrade as you made it so difficult despite him being out of contract, second attempt yesterday, an hour and a half on the phone and was satisfied with the package agreed on. Assured no upfront costs.1/2

  • NGHodder Nick Hodder 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🔶🧩⚛️ (he/him/his) (@NGHodder) reported

    @O2 Just had to pay TEN TIMES my usual data rate to add a bolt on. Phoned customer services. They said that policies have changed due to abuse of goodwill. I have been a customer for years, and now ripped off. Also, with you not supporting Pixel Watch, I am leaving. It's a shame.

  • EyeEdinburgh Jane Carnall (@EyeEdinburgh) reported

    @O2 How it feels when @O2 won't fix the problem, won't say how long it will take to fix the problem, & won't respond to queries about the problem. Seriously, is this one of those caseswhere you have to leave to get to speak to someone?

  • jennika28 Jennifer Brown (@jennika28) reported from Maghull, England

    @O2 I think you have turned my sim off before a new one has arrived. I need to be able to use this one now. Please fix asap so I can sort my medical issues. I have private messaged you but had no reply

  • RobKinggg Rob King (@RobKinggg) reported

    @O2 Nothing had changed, still not working

  • 5against4 5:4 (@5against4) reported

    @O2 Hey O2, I'm currently including Disney+ as an extra but I have a Priority voucher to get it for £5.99 - how so I use the voucher to switch to this monthly amount? I'm getting "Oops there's been a problem"…

  • WooTube Andy Wootton (@WooTube) reported

    @mckay1402 @WasOnceLoved @O2 giffgaff is O2 without the 'service', which I find much better.