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O2

O2 outages and service status in Richmond, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Kirsty_x85
    Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • nickbriggs72
    nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • brianwinteruk
    Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • carolinehinde
    ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • th_west
    Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • petersnowdon
    Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • Kirsty_x85
    Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ebamsky
    Skylier (@ebamsky) reported

    @TomTugendhat @O2 You're right. O2 should be the worst. I've used Three (more of coverage than quality problem) which was fair, I've recently ported to EE-based provider from O2.

  • Swabsy1810
    Steve (@Swabsy1810) reported

    @O2 @CliveDaviesUK @O2 it’s just the same here in SK6 1PG area so many places where no signal or usable data. This is a relatively affluent area but your provisions are shocking

  • silestanix
    Mr H (@silestanix) reported

    @O2 I've got a formal complaint pending at the moment so I doubt online team could push it any further but appreciate you guys wanting to look into this, will DM you the complaint reference number. And yes, PAC code would be good too, will send my number in that same dm.

  • GrumpyBiker1969
    Mr. Miyagi 🌴 (@GrumpyBiker1969) reported

    @O2 You're a waste of space 8 different payment methods each one rejected on your website/ App. Its only £1.00 verification You absolute disgraceful waste of space. This is how you treat customers that have been with you for over 20 yrs. @Ofcom

  • a_n_n__m
    𝒂𝒏𝒏 𝒎 (@a_n_n__m) reported

    @TomTugendhat @O2 @EE Canterbury has dreadful mobile network coverage too. Wherever else I go in the world, it’s not a problem.

  • LaBloggeuse
    Dr Devra Kay (@LaBloggeuse) reported

    @TomTugendhat @O2 @EE I have terrible reception. I have 2shout to be heard. Having ditched my land line relieved to be rid of BT, &loving free calls on What’s App all over the world I can hear people overseas with ease but they can hardly hear me. But with people nearby we can barely hear one another

  • saddleblaze
    Felix Lowe (@saddleblaze) reported

    @TomTugendhat @O2 @EE It’s quite a leap to blame your poor phone reception on cyclists, Tom. Be better.

  • ebisham
    Clifton (@ebisham) reported

    @TomTugendhat @O2 I was on the top of Leith Hill on Sunday you could see for miles in every direction but no signal at all. It’s a combination of nimbys objecting to phone masts and unwillingness to invest. Direct to mobile Starlink will buck their ideas up.

  • Ummnope7
    Umm...nope (@Ummnope7) reported

    @TomTugendhat @O2 @EE It's not the government's job to help you choose a decent mobile phone service. You're a grown man. You can make your own consumer choices, whether they be sensible or stupid.

  • kevinxt
    Kevin Thomas FINSTR 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 🇺🇦 (@kevinxt) reported

    @TomTugendhat @O2 We also found that O2 were concentrating 5G in City/Built Up areas. That was 2 years ago, not sure if the roll out is still on going. If you are using mobile at home you can link to your router for a better service. All the best with it 👌