O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 12/31/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • suetimpson66 sue timpson (@suetimpson66) reported

    @O2 hi, we have had an abysmal signal for weeks. Can’t make calls or the call drops out constantly. Your customer service options all lead to dead ends. Seriously thinking of leaving O2

  • thenewgalaxy Dr Richard Bate (@thenewgalaxy) reported

    @O2 Got there in the end. It would be nicer as a customer if the upgrade process was slick rather than being a bit of a battle… been with o2 for 20 years now and it’s become harder every time.

  • Gareth_Rothwell Gaz (@Gareth_Rothwell) reported

    @thenewgalaxy @O2 @Apple I’m having the exact same issue! You’d think O2 would have fixed their app and website by now, issues every time I’ve tried to upgrade over the last 6 or so years

  • NathanLockwood_ Nathan Lockwood (@NathanLockwood_) reported

    @O2 Can’t look at my extras can’t look at my tariff can’t look at Disney + to cancel it

  • feliciacole_ 876ix 🇯🇲 (@feliciacole_) reported

    @O2 It’s nothing to do with me, I was told it’s an engineering problem.

  • Lee88Young Lee young (@Lee88Young) reported

    @O2 1. Turn to airplane mode and then off, lost all signal bars. 2. Phones been turnt off twice. 3. Settings have been checked. Even tried restting them. 4. 5g sim has been checked. 5. Apparently the network is fine! My phone says otherwise. £600pcm so this needs resolving ASAP!

  • BishoppJonathan Jonathan Bishopp (@BishoppJonathan) reported

    So, FURTHER to the issue of o2 taking over £600 instead of £60. I'm now 3 days down the line. Still no call back from a manager and no refund as promised. @O2 I am contacting the ombudsman today if this not resolved.

  • benjaminlfc Benjamin Webster (@benjaminlfc) reported

    @CivicLilly1 @shellbryson @O2 Because if you don’t order on the first day the delivery dates get pushed back and back they’re went to October within minutes direct from Apple so if they can’t keep with demand being the actual company that makes them then network providers have no chance

  • RyanA____ Ryan (@RyanA____) reported

    I have never known or experienced anything as painful as trying to upgrade/leave @O2

  • josephwgregory Joseph Gregory (@josephwgregory) reported

    @O2 @Apple Wow those device plans are awful! You can get a stand alone 150GB plan from O2 for £20p/m, so why is it £5 more when bundled with an iPhone? The same applies with 3GB for £20p/m when you can get it stand alone for £6p/m Hard miss on this one, I’d rather buy from Apple.