O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 01/31/2026 07:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • spinstartshere Dr. Joel Dinero Francis (@spinstartshere) reported

    @O2 So no real solution is being offered here? No easy way for a foreigner to check their data allowance?

  • DaveMcGuane Dave McGuane (@DaveMcGuane) reported from Croydon, England

    @O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?

  • DaleLS4 Dale Livingstone (@DaleLS4) reported

    @O2 your advisers on the phone are an absolute joke and terrible service! How many people do I need to speak to to get a PAC code it’s a simple request. And don’t tell me to text for it because I have multiple numbers so need to ring and getting passed about departments!

  • ConorJohnston Conor J (@ConorJohnston) reported

    Really disappointed by @O2 customer service. Being lied to on the online chat service, then when I called up and queued for over 40 minutes to speak to someone was told I'd be called back by a colleague within 10 minutes... That was over 90 minutes ago.

  • haza448 harry hodson (@haza448) reported

    @O2 I have now been told you are out of stock of the Galaxy watch 4 classic. Might be worth updating your website as it still says in stock. Can someone let me know when you expect to receive more stock as I might cancel my order . Thank you

  • stavros_mike Stav Michalis (@stavros_mike) reported

    Why is 4g and WiFi on trains so crap? @O2 @AvantiWestCoast You'd think with all the tech these days you'd get more than 1 bar Internet travelling through Warwickshire.

  • steve66stevie66 Steve Devlin (@steve66stevie66) reported

    @O2 Gave me back £30 last month because the 4G speed is zero everywhere. So my bill was £10 but I still couldn’t use any data in most places I go. Now I’m back to full price and still can’t use data. Took 40 minutes to load a car parking app on Tuesday! The 10 minutes to pay. Crap

  • Serena_Symons Serena Symons (@Serena_Symons) reported

    @O2 have been trying to make a complaint & escalate my issue about no access to WiFi Extra. Which has been left for MONTHS. The technical team & customer services never call me back & no one seems to escalate to the Resolutions Department Why?! Time to leave?

  • martica_x martica (@martica_x) reported

    @O2 is definitely the worst network provider! 🥱

  • SusanKelly673 Susan Kelly (@SusanKelly673) reported

    @O2 Seriously not impressed with length of time for unlatching code to be issued....and it doesn't work. I have a phone that's fully paid off. Cost a lot of money and I think it's wrong that you lock it to O2 network! Please unlock my phone...