O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 01/21/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LarderCotswold The Cotswold Larder (@LarderCotswold) reported

    @O2 bit like what you need to do with your network

  • richkelly91 Rich (@richkelly91) reported

    @O2 I’ve had no service at all since about 7pm. I can’t contact you. I don’t know what’s going on. Other people in my area are with O2 and they have got service.

  • ShorrockB Ben Shorrock (@ShorrockB) reported

    Is anyone else having serious issues with @O2 services. Trying to get in touch with someone is impossible.

  • Jaynelouise1970 Jayne Louise 💙 (@Jaynelouise1970) reported

    @O2 have got to be the worst phone company I've ever had the misfortune to deal with, 3 months and they still haven't refunded what they owe me, disgusting

  • dhlexpressuk DHL Express UK (@dhlexpressuk) reported

    @DarrenCotta1 @O2 Really sorry you feel this way about our service Darren, please DM me the full query so I can help. Kind regards, Amrick

  • radhikaSheth00 Radhika Sheth (@radhikaSheth00) reported

    @O2 rubbish customer service. Agreed to tariff in November, did not put it through, spoke to customer care and said they won’t bother to check records if they made a mistake because irrespective they won’t rectify. Danielle from o2 spoke to me.

  • Michael_james86 Michael (@Michael_james86) reported

    Why did I renew with @O2 always got issues with masts being down. Should have joined @EE

  • davidbradley44 David Bradley (@davidbradley44) reported

    @O2 I am currently travelling through Austria but my mobile data is not working can you please advise

  • travel_southern bush to highlands (@travel_southern) reported

    @O2 I have had a faulty phone which is under warranty returned unrepaired due to them believing and the customer service personnel saying it wasn't. It took the O2 insure to confirm the T&C.. Promised a call back from Customer service

  • bronagh43911930 bronagh (@bronagh43911930) reported

    @O2 Your app is infuriatingly bad for a communications company. I’ve not been able to upgrade or change my name online. The codes you send aren’t recognised. It’s a shambles!!