O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 01/13/2026 02:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • busty01 Busty (@busty01) reported

    @JSjbryning @O2 @LoveIsland Well so why have an issue with my opinion which is based on people who’ve spent 24/7 with them , you think if I record you for 24hrs I Can get footage to paint any narrative I want. In 24hrs no one is smiling 24/7

  • gibatell Van Gib (@gibatell) reported

    @O2 singal in prestwick is terrible !!

  • ThEUnReaLWuN ThEUnReaLWuN (@ThEUnReaLWuN) reported

    @SkyHelpTeam Nothing has worked and @O2 has had the bad speeds for 5 years now, it is nothing to do with my settings it is their equipment. I used to work for their supplier and no how slow their deployment of 4g equipment was. There is only @VodafoneUK that is worse and that's not by far.

  • CraigSmartUN Craig Smart 💙 (@CraigSmartUN) reported

    @O2 Any idea when this is going to get sorted? 24 hours and no service. No ability to call or txt or anything?

  • Brian70362077 Brian (@Brian70362077) reported

    @Shane17P @O2 Is it a scam text. I received one today supposedly from Apple subscription services. I've never owned an apple phone. Scammers maybe trying to harvest your details. Go on @WhoCalledMeUK and look up the number for free

  • VickyNe03664800 Vicky Nelson (@VickyNe03664800) reported

    @O2 Yes u replied.....I then replied and then you ignored. I'm down as next of kin for my parents on a call system but yet no one can contact me.

  • anoopsivarajan Anoop S (@anoopsivarajan) reported

    @O2 I took a pay monthly e-sim this week and ported my number from giffgaff. I don't have any signal since then and I can see correct mobile number in the my o2 section. I have sent my number in DM. Could someone take a look, please?

  • TimWoods63 Tim Woods (@TimWoods63) reported

    @O2 utterly appalling coverage in WN postcodes for several days now yet your coverage checker claims everything is wonderful indoors and out. STOP TELLING LIES! THIS WAS SUPPOSEDLY BEING SORTED OUT ON 12 JULY AS THE PROBLEM WAS 'CAPACITY' IF ANYTHING ITS GOT WORSE. O2 - LIARS

  • EvanD Evan Davis (@EvanD) reported

    @O2 you might want to get some temporary towers set up at #AlexanderStadium. Network is congested and unusable tonight! @birminghamcg22 #B2022

  • KTLmurrayy Katie-Leigh Murray (@KTLmurrayy) reported

    So my phone gets nicked at @DownloadFest, whoever nicks it applies the shame charge to the Google App Store multiple times in a day, and @o2 won’t refund me the cost because I didn’t report it in 24 hours. When I was phone less. In a field. Great service