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O2

O2 outages and service status in Richmond, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • nickbriggs72
    nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • petersnowdon
    Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • Kirsty_x85
    Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • th_west
    Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • carolinehinde
    ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • brianwinteruk
    Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • Kirsty_x85
    Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • angiemc215
    Angie (@angiemc215) reported

    @O2 Never mind roaming @O2 when will my service at home be fixed, been getting the same messages for over 2 weeks now saying "were working on it"

  • SASBroons
    Stevie Brown (@SASBroons) reported

    @Sky & @O2 Update: EH268NZ Sorry, we're carrying out some upgrade work in this area. To help improve our network. While we do this, you'll have some trouble with your calls, texts and data but we're working as fast as we can to get things sorted.Should be back by 8pm on 10/06/26.

  • BennyboyJackson
    Ben Jackson (@BennyboyJackson) reported

    Hi @O2 - can you explain how with the tens of millions of pounds you charge customers a month, I still struggle for 4G signal in Hampshire?? Yet, when in the middle of a game reserve in South Africa, I manage full on 5G signal with no interruptions??

  • peruna58
    Andrea Wood (@peruna58) reported

    @O2 we are a small hamlet in Devon without a mobile signal. Who do we need to contact to ask for a mobile mast?

  • coomerdarren
    Darren Coomer (@coomerdarren) reported

    @NaomiRedman4 @O2 @virginmedia I had this problem I put in my email address & password which I use but it failed so tried again email then clicked forgot password once I reset that and was sent a verification code once I did that I was back in maybe try that.

  • matthewwright17
    Matthew Wright (@matthewwright17) reported

    @O2 why is the phone signal never actually any good no matter where I am ?

  • KerZE87
    emze (@KerZE87) reported

    @Mr__J_J @O2 That’s disgusting!!! I’d definitely look elsewhere that’s appalling customer service. They’ve been “fixing” a mast near me for weeks, keep giving completion dates and it’s never fixed and then they send out new alerts with new completion dates and again never fixed. I’m not asking for a complete refund just money off my bills bc why tf am I paying £73 a month for no service @O2

  • JasmineRisely
    Jasmine Chandler (@JasmineRisely) reported

    @O2 Hi - yes it’s saying it’s all fine. What else can I do? My signal is shocking at the moment everywhere but others on o2 aren’t having the same issue.

  • Bov__
    Gary (@Bov__) reported

    @chipstuart67 @O2 I mean it would be unusual for a big corporation like o2 to only be interested in money and not give a **** about their customers……

  • Peek0320
    peek (@Peek0320) reported

    @O2 your switch up scheme is a massive scam, got me to sign up to a new contract, received my phone and listed issues literally not present on the device and told me to now keep paying for the device as well as my new one. Lmao 🖕