O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 11/30/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • elgobsucram Marcus 🇬🇧🇯🇲🇮🇪🏳️‍🌈🇪🇺✊🏾 (@elgobsucram) reported

    @deepblue1990 @O2 I regret changing back to them. I got crap signal when I was with them for 12 years and no perks because I wasn’t a new customer, even threatening to leave they had zero offers for to keep me loyal. And now I’m back on them it’s **** all signal again.

  • 13Jindy Big Tasty (@13Jindy) reported

    @O2 Hi. I logged a complaint with your company on the 1st July 2022 and also requested an MCB. I was told there is no timescale for the complaint and a 24-48 hour timescale for the MCB. I have not been contacted since. Is this normal or acceptable in your opinion?

  • PAULSAU39022947 PAUL S (@PAULSAU39022947) reported

    @o2 Family bereavement. 2nd call today (Dan, Dearne Valley). Appalling service. This account plus FIVE other family members lost to o2!

  • elgobsucram Marcus 🇬🇧🇯🇲🇮🇪🏳️‍🌈🇪🇺✊🏾 (@elgobsucram) reported

    Is it even remotely possible for @O2 to maintain a signal?

  • Hudszinnn 𝙃𝙪𝙙𝙨𝙤𝙣 (@Hudszinnn) reported

    @O2 Good morning, my 3G/4G around my area where I live has been terrible, I can’t send messages I can’t connect to the internet and when I do everything just ‘Loads’ how can I fix this?

  • SCHeath92 steph ♡ (@SCHeath92) reported

    has @O2 gone down?

  • Tux71 Richard Tucker (@Tux71) reported

    @markcottle17 @O2 I’ve had the same problem mate. (been backwards & forwards to the RUH recently) The signal is absolutely ****

  • MedusaNW Nicole (@MedusaNW) reported

    @O2 Why have you made it so that you I only log on to My O2 with 2FA by sending a code via text message? The SIM I'm using is installed in a lift emergency phone, I can't check messages on it, and now can't get into my account to pay! Ridiculous!

  • deepblue1990 👁🐝Ⓜ️ (@deepblue1990) reported

    @elgobsucram @O2 They’re honestly the worst network.

  • MedusaNW Nicole (@MedusaNW) reported

    @O2 Why have you made it so that I can only log on to My O2 with 2FA by sending a code via text message? The SIM I'm using is installed in a lift emergency phone, I can't check messages on it, and now can't get into my account to pay! Ridiculous!