O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 02/28/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SEAMAC_VALET SEA-MAC VALET (@SEAMAC_VALET) reported

    @O2 What happened to your customer service in general? It woeful to say the least

  • Moonheid1 Moonheid (@Moonheid1) reported

    @teejwxm @O2 Is it really an emergency if you'd call a family member and not emergency services? Imagine you didn't have a power cut and just used WiFi calling, be a glass half full type person like @ianmck24.

  • SEAMAC_VALET SEA-MAC VALET (@SEAMAC_VALET) reported

    @O2 NOTHING... That's the issue... Shops are the same they say they can get insurance on phone.... Lucky them as I can't. What happened to being able to do insurance claims in-store

  • teejwxm TJ (@teejwxm) reported

    @ianmck24 @Moonheid1 @O2 No, because I’m female with a respectable job that requires a phone signal. Keep your nose out!

  • ianmck24 Ian (@ianmck24) reported

    @Moonheid1 @teejwxm @O2 I saw this documentary once about a guy with no phone who got into distress, so he sent his dog to get help. Lassie I think the mutt was called. Feels like this guy should be training his chihuahua up rather than moaning on twitter.

  • axiom68 arcadian (@axiom68) reported

    @O2 The video recording would easily be fixed by Honor allowing Blackmagic camera and similar apps on their phones. Apple, Sony, Samsung, One Plus, Xiaomi and Google all do. Just not Honor for some reason. Allowing this would likely fix the video issue right away.

  • shanes_loonie leah the loonie ⚒️whu⚒️ I miss my pops 💔 4.12.20 (@shanes_loonie) reported

    @O2 @BoeseHexxe To remove a device from my account that I had returned took an eternity to sort out but its done now just think your customer service needs a bit more attention

  • teejwxm TJ (@teejwxm) reported

    @O2 Oh that’ll help me if I need to call a family member, won’t it? Absolutely pathetic!

  • teejwxm TJ (@teejwxm) reported

    @O2 Are you able to do anything? I’m getting in touch with @BBCWatchdog about this, your service is a disgrace

  • SirGalahadNFT Sir Galahad (@SirGalahadNFT) reported

    @O2 If the same team couldn't help me yesterday what hope is there today? What a joke your company has become from outsourcing.