O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 12/07/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TorneyRhona Rhona Torney (@TorneyRhona) reported

    @O2 having great trouble trying to migrate a number onto a new account and cancel a contract. Seems 02 happy enough to keep charging but not cancelling.

  • Smithy737 ⚽️🏴󠁧󠁢󠁥󠁮󠁧󠁿🔰Ashley Smith🔰🏴󠁧󠁢󠁥󠁮󠁧󠁿⚽️ (@Smithy737) reported

    @O2 I need to discuss a phone number on my account. Can’t get past the automated service.

  • maccajacobson Macauléy Jacobson (@maccajacobson) reported

    @O2 I have placed the new SIM in to my S21. Can not make any calls. Its states "not registered on Network". What does this mean?

  • aloftus1rf adrian james loftus (@aloftus1rf) reported

    @O2 hi could you DM email address of your Uk CEO please,your customer service/complaint section are having problems sorting out my problem,unbelievably you are trying to contact me on a disconnected phone,

  • aloftus1rf adrian james loftus (@aloftus1rf) reported

    @O2 @comedycrowdtv Hi could you please let me know the email for your CEO,as your customer service/complaints team seem to be struggling,you have today wrote telling me you will disconnect a disconnected number,as I haven’t been answering the disconnected number

  • ShelleyWSmith2 Shelley W Smith (@ShelleyWSmith2) reported from Milford Haven, Wales

    @O2 no service for almost a week! Mast problems, why is it taking so long to fix, is it being fixed. My contract expires 8 Feb, not a good time for you to leave me in the lurch!

  • MCrackberry Michael Crackberry (@MCrackberry) reported

    @O2 since last week 1-2 bar signal on postcode checker SW1P mast was down now all fine but still 1-2 bar 🙃

  • GalliShep Bearfaced biscuit burglar♿ (@GalliShep) reported

    @fatedfox @O2 Getting brash now saying they're part of telecoms companies but I guess they've played so long with pretending to be Microsoft! I'll never get why they're not traced and raided.

  • Syenta1 Syenta (@Syenta1) reported

    @O2 Thanks for the reply. I am not an @O2 customer but @giffgaff however the scammer called using one of your telephone numbers which is why I tweeted you in the hope you would look into this and stop this individual from calling others and yes I understand numbers can be spoofed Thx

  • eLoadsilloader Neil Loader (@eLoadsilloader) reported

    @O2 how the hell do I get to talk to somebody???? Absolutely poor customer service!!!