O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 02/22/2026 03:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • EtoileViolette Purple Star 💙 (@EtoileViolette) reported

    @O2 You can't deactivate call forwarding when you're on WiFi. You have to be on the network. How do you not know that?! And when it failed to work,for over an hour, I was static with full 5G signal.

  • WheelhouseCott1 WheelhouseCottage (@WheelhouseCott1) reported

    @O2 @TheO2 Win the prize for being the biggest corporate liars Scrooge this Christmas. When you have a broken mobile and request urgent delivery and guaranteed next day delivery. three days later still have no phone. Thanks I am about to go into hospital for surgery.

  • toni_horner Toni Francescah (@toni_horner) reported

    @O2 My phone was delivered 10 days ago to an incorrect address and I’m getting nothing!!!! From o2!!! I can’t get through on the phone, no chats are working and no replies on any social media!!! I bet you will have no problem charging me for a phone I don’t have in 2 week!!!!!!

  • dolajs dola (@dolajs) reported

    @O2 Mast down in the area according to the app ..I finally managed to get some reception.

  • Docco41 Docco4 (@Docco41) reported

    @O2 is there any reason why on o2 priority can't get the Disney plus offer? Everytime I click on the link it says not available. Also when you go to chat to a customer advisor they are always busy and to try again later

  • angelan41708602 angela norris (@angelan41708602) reported

    @O2 Please can you tell me where my order is? I ordered on 8-12-21 & ur customer service team keep fobbing me off! I’ve been chasing this order since Tues & each time ur customer service keeps telling me that I will definitely hear within 24 hours? Poor customer service!

  • sargeant_gail beijinggail (@sargeant_gail) reported from Cirencester, England

    @O2 despite my owing 0.00 - my phone remains blocked. 45 mins now trying to get thru to cust service. Request to unlock had not been put thru when bill was paid over 24 hrs ago!!!! V unhappy long term customer #o2 #rubbishservice #loyaltymeansnothing

  • thisisjenks David Jenkins (@thisisjenks) reported

    @O2 One hour on the phone already today to you useless f**k @O2 - as your system keeps dropping me! Jesus! You couldn’t be any more **** if you tried!

  • sargeant_gail beijinggail (@sargeant_gail) reported from Cirencester, England

    @O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice

  • HBW_Scribbler Helen Watkins (@HBW_Scribbler) reported

    So @o2 after a week of no signal at home and an email saying the issue has been resolved I find that I am still incommunicado with regards my mobile. Will it ever be repaired? Or should I change networks?