O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 02/24/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Nintyworldchamp Nintyworldchamp (CPS/AIC) (@Nintyworldchamp) reported

    @thelifeofjadey @O2 That's terrible 🤬

  • MeliaNick Nick Melia (@MeliaNick) reported

    Yesterday I upgraded my @O2 contract and was told by the salesman on the phone that because I was a @virginmedia customer, I was entitled to a FREE upgraded on my broadband and double data on my contract. At the end of the call, I was put through to someone at @virginmedia

  • weeksjm19 Jonathan Weeks (@weeksjm19) reported

    @virginmedia @ITVChase @O2 This is a constant joke. My wifi drops our on a regular basis with no warning or lights on the hub saying it’s down. Done all you have asked and still have issues. No service issues either!

  • K3N_4D4MS Ken Adams (@K3N_4D4MS) reported

    @O2 @jacobmenick How can you not have a timescale at least 10 days into the problem?

  • ErikDoIt Erik de Wit (@ErikDoIt) reported

    another day, another day o2 esim 'no service' on an iPhone 13 pro max, whilst the physical sim is working properly. nice morning and afternoon on the phone (the physical) whilst @o2 doesn't fix the problem. What's the problem (and how will you solve it)

  • jamesybutler Jamesy Butler (@jamesybutler) reported

    @virginmedia @ITVChase @O2 Broadband down again at night time and when it does work it's half the speed I'm paying for. This is happening a lot recently.

  • Vijay_781 ᐯIᒍᗩY ☬ (@Vijay_781) reported

    @O2 Hi, my number ported over from EE on Monday but today I noticed text messages fail to send and in settings > phone > my number it shows the number that the O2 SIM originally came with, it doesn’t set when I try change it. In the myo2 app the number shown there is fine.

  • MeganLewsey MeganLouise' (@MeganLewsey) reported

    @O2 Oh I’ve got the sim on a camera for my horse but it’s not working still?

  • K3N_4D4MS Ken Adams (@K3N_4D4MS) reported

    @thegaryturrell @O2 Same, trying 10 days now, keep getting told there’s an internal technical problem and no timeline for it being fixed.

  • MikeArmitage8 Mike Armitage (@MikeArmitage8) reported

    @O2 Out of the blue, I was told it was fixed. But it has not changed one iota! I replied but have heard nothing at all since. This is such poor service and all the more galling considering you have just applied an increase of almost 12% on my monthly bills!