O2 Outage Report in Richmond, North Yorkshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 07: Problems at O2
O2 is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠
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☀️Caroline☀️
(@carolinehinde) reported
from
Darlington, England
@llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡
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Peter Snowdon
(@petersnowdon) reported
from
Darlington, England
Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
@O2 Only just managed to top up my phone so yes it's just really slow
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nick briggs💙💛
(@nickbriggs72) reported
from
Startforth, England
@O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Iain Montgomery
(@H0raceWimp) reported
@O2 I have spent an hour today with your customer service staff. Trust me, this scheme is not as advertised.
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Swim_Bike_Run_Jane 💙
(@running_jane) reported
@techdotintel @virginmedia @O2 I’ve been an #O2 customer over 15 years & #VirginMedia customer for over 2 years, I’d just like reliable Broadband coverage across my entire home. Been promised Pods but they never materialised.
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@O2 I’m having so many problems with your customer services team. They are refusing to cancel my contract. I just want to leave your terrible network. 💔💔💔💔
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Levin Padrigan Iñigo
(@LevinInigo) reported
@O2 I want to cancel my current contract but Im stuck in an endless phone queue. Please assist me
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John Moonie
(@JohnMoonie3) reported
@O2 New phone arrived today with a new sim card, can't get any network access with the sim card in the new phone. I'm already an 02 customer so am I supposed to use the sim card from my old phone?
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Iain Montgomery
(@H0raceWimp) reported
@O2 Promised a "manager call back". Presumably that was the 18 second silent call from your Customer Services number earlier.
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Ally
(@chezally) reported
from
Ayrshire, Scotland
@O2 customer services, you've lost a long standing customer tonight.
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kelly * double jabbed *
(@purple_dragon25) reported
@O2 I need your help. My dad is 70 years old, doesn't know how to use the internet so just needs a phone he can use in emergencies. He doesn't want ANY data. What can you offer him?
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Ramona
(@Sattvicsatsbuni) reported
@O2 tried 3 times to go through with an upgrade and your site is down or just not refreshing so I can't complete the transaction
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Heather Bennett
(@Satchi1) reported
Rather than #Volt supercharging my broadband @virginmedia @O2 it's gotten really slow!