O2

O2 Outage Report in Richmond, North Yorkshire, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 11/28/2025 13:30

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LlamaDramah Reggie (@LlamaDramah) reported

    @O2 Already on a Monday, this never happened before when it was Tuesday and Wednesday and you changed it last week and suddenly the “perk” has no availability.

  • TheWillsyUK Matt ███ (@TheWillsyUK) reported

    @O2 Hello I have lost service, can you help?

  • Onlywayisyork Loving York (@Onlywayisyork) reported

    @O2 impossible to get through on your phone, can you help? Also live chat not working and community forums have status error!

  • RichFLondon Richard Freeman (@RichFLondon) reported

    @O2 @LlamaDramah Mine showing out of stock on Monday morning too - never seen that!

  • ToddMorris_ Todd Morris (@ToddMorris_) reported

    @O2 It can be anywhere I go, it’ll say I have signal.. but it doesn’t work, eg trying to play music in my car, it’ll say I have full signal but won’t work properly!

  • JackJonah118 Jack Jones (@JackJonah118) reported

    @O2 @virginmedia Double data nice! But it's a shame I can't even use my normal data because your service is terrible

  • wholenewrach Rach (she/her) (@wholenewrach) reported

    @O2 Hi, I really need your help. My account says I have used up all my data this month (8GB), which is not possible, and that I have used up the entire 1GB bolt-on that I only purchased yesterday. This is literally impossible. Please can you help? I'm desperate. Thanks you.

  • futureslow Josh ✊🇵🇸 (@futureslow) reported

    @O2 hi, I really need my access to the network restored. I've been trying for four days now.

  • supermum1 Jane walker (@supermum1) reported

    @o2 is the network down in Dinnington s25 I can't make or receive calls

  • SteveDarwin Topsicle (@SteveDarwin) reported

    @O2 @MarkEvansO2 day 6 and still no phone call despite promise after promise I'd be contacted. I think I've found the worst customer service in the UK. #badcustomerservice