O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 11/20/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • dlorimer93 Danielle Lorimer (@dlorimer93) reported

    @O2 I was looking forward to upgrading my phone but your fraud team have had my account locked for about 8 months now ,your customer service team apparently cant fix this. Just asked the same thing over & over again for an hour. Very close to finding a diff provider at this stage.

  • mobilemandan Dan Carter (@mobilemandan) reported

    @nirave @O2 Always a long wait to get anyone I found when I tried them ages and ages ago to see experience. And always told to wait 24hrs whatever the issue was. What problem you having with them

  • ohmygouldness Hana (@ohmygouldness) reported

    @O2 your data signal is a joke and before you tell me to change my sim card i already have 3 times, its just your signal

  • NealP55 Neal (@NealP55) reported

    @O2 Of course I did! I sent a group message to 11 people on 25/12/21 and to 15 people on 1/1/22. Since when have SMS messages sent to a group get converted into MMS? I have never been charged for group messages in ~15 years as a customer.

  • Marushka1231 Marushka123 (@Marushka1231) reported

    @O2 I am calling your customer services and getting no joy. This is how you treat business customers it's a wonder you have any! Can someone get two e-sims activated for me or is that beyond you?

  • LeftiesL Lefties ,MSM loons and Euroloons (@LeftiesL) reported

    @BorisJohnson @virginmedia @O2 But you’re happy, with your green vanity project, to stiff us with higher energy bills, higher tax and threat to rip out boilers and scrap cars….worst PM I ever voted for.

  • stevenoliver88 Steven Oliver Esq.🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@stevenoliver88) reported

    @O2 why is the 4G signal so terrible in EH26 post code? It used to be extremely quick now it's extremely embarrassing.

  • SupersonicSi Simon Middleyard (@SupersonicSi) reported

    @suttieb @O2 Same here. Only had the one free trial when I started using the service (I think… don’t even recall that tbh), but also not getting an error, it just doesn’t do anything apart from take me to the account page

  • whyputupwithit Mr P (@whyputupwithit) reported

    @NadineDorries @virginmedia @O2 Clearly a stupid ignorant woman …. Says everyone !!!! #expenses

  • MadAboutAFC suckmyleftone (@MadAboutAFC) reported

    @virginmedia with another price increase? Unjustifiable when your service is even worse this year than ever. Guess you’re making the customers pay for the rebrand after joining with @O2 think it’s time to leave and get some value for money!