O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 02/18/2026 04:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • GaryHowes1974 Gary Howes🎗 (@GaryHowes1974) reported

    @O2 why is my 4g rubbish where i am, im in a town between 2 of country’s biggest science hubs and no 5g and 4g is poor

  • VWhitebread Vince Whitebread (@VWhitebread) reported

    @O2 Worst company for Customer Service. Upgraded to new phone, but O2 said my Date of Birth incorrect. Online won’t let me change it and cannot get through to CST. Pathetic for a phone company.

  • OriginalFaddy Manus Fadden (@OriginalFaddy) reported

    Haw @O2, I’m in the @O2AcademyGla and I can’t use the internet on my iPhone 14 pro cause the reception is ****. Guess which network I’m on. 🙄Get it sorted.

  • Andrew69Hagan Biggestspud (@Andrew69Hagan) reported

    @O2 Customer support and services absolutely dreadful. Dragged out usage complaint for months, then eventually send us back the phone you’ve about 30% purchased & we’ll cancel the contract, down about £300. By the way we don’t guarantee our network signal please see our T&C.

  • pixiefan_123 Annalise 🦔 (@pixiefan_123) reported

    Cannot get over how terrible @O2 and their customer service has gone...

  • HardingJay1981 Jay Harding (@HardingJay1981) reported

    @O2 is your customer service always this bad

  • ellscxo ε (@ellscxo) reported

    @O2 hey, would you be able to help me on here rather than phones as I've been waiting a very long time and my online requests won't work either.. just trying to get my old number onto my new sim!! I have the PAC code but you can't process my request?? Pls help 🙏

  • GeorgieMaley Georgie Colley (@GeorgieMaley) reported

    @O2 your delivery is a nightmare and I can’t get hold of anyone! Ordered a new iwatch. Missed delivery as I’m at work. I cannot get it redelivered to work and can’t collect from a depot! The same thing is going to happen tomorrow and I want my product I’ve ordered! Help!!!

  • Charlottmansell Charlotte Mansell (@Charlottmansell) reported

    @O2 please urgently reply to my em. You have taken £250 from me without authorisation for a sim that I could never use as it did not work so cancelled straight away! Despicable from you considering these hard times at the minute!!!!!

  • madmac2003 Darren Wright 💙🇺🇦🇬🇧 (@madmac2003) reported

    @kylesoo @O2 Same with @ThreeUK very poor