O2

O2 Outage Report in Richmond, North Yorkshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 11/25/2025 10:20

November 25: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • BerryandEmmett Berry (@BerryandEmmett) reported

    Hi @O2 , I'm switching from PAYG to pay monthly but can't get a response on live chat as to what will happen with the remaining credit on my PAYG - can you help please?

  • TheRocketGarden Tracy D (@TheRocketGarden) reported

    .@ThreeUK has offered THE worst customer service today. Passed from 1 idiot to another and fobbed off at every opportunity. They don't listen to customers, just try and get rid of them as soon as they can. Time to move to @O2 or @EE by the looks of it.

  • damokinsella82 Damian Kinsella 🇬🇧 (@damokinsella82) reported

    @MartinSLewis It’s all well & good when your not mid contract Martin. This is why I like @O2 - I can change my price plan once every 30 days up or down :-) the only network I believe that allows you too bar sky mobile. The only network to let you pay a device off & cancel contract too :-)

  • Nook123a Mr N-1 (@Nook123a) reported

    @O2 should be ashamed at the way you treat loyal customers! 1 hour waits and no on line agents!!! Disgusting service …..

  • N1nj4L1nk Fractured Dreams (@N1nj4L1nk) reported

    @GrumpyMathTeach @O2 Get off O2. They have bollocks signal, refer you to their broken signal checker when you complain and just overall have awful service. They should be shut down.

  • JamesJansson85 James Jansson (@JamesJansson85) reported

    @O2 Why do you feel it is ok to install an esim for a disabled person with mobility issues then deactivate it the next day with no warning or help?

  • YusraTraveler YusraTraveler (@YusraTraveler) reported

    @O2 Your link is not working …. Joke

  • 2thieves Jonas Twothieves (@2thieves) reported

    @O2 Whatever you are thinking of never never use 02. After week of me explaining to them what a partial port out was, they are still perplexed. I even had to get Customer Services to Google the problem. Unresolved.

  • N1nj4L1nk Fractured Dreams (@N1nj4L1nk) reported

    @O2 charges me for a service that they don't provide and have the audacity to tell me my signal issues are a problem my end. Your signal and customer service is ****. **** this scummy company.

  • naomhmorrison Knee V (@naomhmorrison) reported

    @O2 hello I won of those Christmas Priority vouchers £100 Puma but I never received a text with a code or anything. I would appreciate some help. Thanks.