O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 01/01/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SPG8250978 S P G (@SPG8250978) reported

    @O2 can someone please update me on the mast issues YO11 3EA. Ongoing for nearly 2 months rarely able to get a signal or make calls. Received a text to say aerial would be fixed by 28 Sep - it hasn't been.

  • AnneOakes2 Anne Oakes (@AnneOakes2) reported

    @O2 Can I have some help. Appallling service on phone. Now cut off. Have been trying x 12 plus to upgrade phone.Thank you.

  • Saz_Bowen Sarah L Bowen (@Saz_Bowen) reported

    A warning to as many people as possible- never go with @O2 the most dreadful company I have ever dealt with.

  • peterd1974 Pete D 🔰 (@peterd1974) reported

    @littleredpizza1 @O2 @EE I live close to denzel gardens / devisdale and there is an acknowledged problem with EE I’m this general area when you speak to the phone shops. They have a postcode checkers

  • littleredpizza1 littleredpizzaco (@littleredpizza1) reported

    Dear @O2 why is you coverage so poor in the WA14 area? Constantly on 3G and with a decent phone, making me think hard about switching to @EE

  • Tilneys Jonny (@Tilneys) reported

    @O2 Good morning O2, we have arrived on holiday in Greece and after switching to O2 we don’t seems to have any Roaming data. Reset phone’s Network Settings, tried all 3 available networks and nothing.. Can we DM you for someone to check the right switches have Ben flicked please?

  • CollyerConstLtd Chris Collyer 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@CollyerConstLtd) reported

    @O2 it’s been nearly 48 hours since I switched within the O2 network & still my phones not working. How am I supposed to run a business with no way of contacting me if I’ve no Wi-Fi. Come on @O2 please get this sorted!!

  • s_w_photograph Stuart Williamson Photography (@s_w_photograph) reported

    @HeatCalculation @O2 @VodafoneUK Yep & I get 3G too but that never loads anything

  • LauraRob95 La Robinson (@LauraRob95) reported

    @O2 still no call back received. You have cut off a new mother of a vulnerable baby. 40 days and you still don't help. Ofcom here I come by the looks of things!

  • nmyers89 Nicholas (@nmyers89) reported

    @O2, yesterday my phone signal dropped completely and hasn’t come back since. Your service status says a mast is down nearby but everyone else in the house on O2 can connect fine? What gives. Struggling to connect all over Peterborough.