O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 01/17/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Carlo14601 Carl (@Carlo14601) reported

    @O2 Signal is ******* zero in ch1 1rj area. Yes your checker says it gets busy here and the network may be slow: but it’s ******* zero. @LutzSchueler what an embarrassment

  • mariabailey1998 Maria (@mariabailey1998) reported

    @O2 Why can I not talk to customer services without paying £5.00?

  • _cjfp Chris Putt (@_cjfp) reported

    @O2 why has the data stored been so slow in Winchester for a long as I can now remember - it's ridiculous !

  • JamesREwart Jamie Ewart (@JamesREwart) reported

    @O2 the service in Glasgow right now is shocking. iPhone shows full 3G signal but constant buffering an web pages not loading. Are there issues in Glasgow?

  • joodles15 joodles (@joodles15) reported

    Anyone who is hoping to speak to a human at @O2 I’ve solved it for you all!!! Pretend you want a beer contract, hit live chat and BAM a reply within a few mins! Well well o2, thought you treat customers “all the same”

  • declan_kidd Declan Kidd (@declan_kidd) reported

    @virginmedia @O2 Customer service?

  • DrMiaow writer of strange software (@DrMiaow) reported

    @O2 HI, how do I please become a customer to get an eSIM? (Not a physical sim but an electronic one). I've tried navigating and finding how on your website and can't seem to figure out how.

  • Bluzettadigital Blu Zetta (@Bluzettadigital) reported

    @O2 @QBlimey If that were true then you’d know how damaging to the O2 brand it is that people are struggling to get through to you....Literally impossible to get anything other than automated service 😩 #overpriced #poorcustomerservice

  • alisonjyoga Alison Johnson (@alisonjyoga) reported

    @O2 Hi. Thanks for your reply WiFi works. The problem is the data and not possible to receive or make calls. Yes have tried rebooting it twice. No difference Need to be able to make and receive calls I have an iPhone X Thanks

  • gsmudan Gurmeet Singh Mudan (@gsmudan) reported

    @O2 Please help with a problem with Volt-ons. It's impossible to get through to your online chat service and there appears to be no telephone number either.