O2 outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Peter Snowdon (@petersnowdon) reported 15 minutes ago from Darlington, England

  Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

• 
  nick briggs💙💛 (@nickbriggs72) reported 17 minutes ago from Startforth, England

  @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

• 
  Kirsty 😘💋 (@Kirsty_x85) reported 19 minutes ago from Darlington, England

  Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

• 
  Brian Winter (@brianwinteruk) reported 19 minutes ago from Hipswell, England

  Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

• 
  Kirsty 😘💋 (@Kirsty_x85) reported 41 minutes ago from Darlington, England

  @O2 Only just managed to top up my phone so yes it's just really slow

• 
  ☀️Caroline☀️ (@carolinehinde) reported 49 minutes ago from Darlington, England

  @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

• 
  Tracy West (@th_west) reported 57 minutes ago from Darlington, England

  @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Emperor Poofius Maximus (@IlPoofto) reported 4 minutes ago

  @O2 O2 and your ridiculous payment site * That can't recognise a card's expiry date * That keeps you in hold wholly infuriatingly repeating ad nauseum "Your call is very important to us" *Then terminates the call* All this while threatening to terminate my service because you haven't collected my direct debit although the cash to pay it is in the account and there's never been a problem before!

• 
  Riemenschneider’s Horse (@larrythehook) reported 7 minutes ago

  @O2 what on earth is happening to your online / telephone system? I’m a new customer, as of yesterday, and trying top up then trying to get access to link my number to my myo2 account is a nightmare and no one at your call centres can help me!!!! Did I make a mistake leaving EE?!

• 
  Just flung out of space ⧗ ᗢ (@itsafairytale95) reported 7 minutes ago

  @O2 can you help please youve locked my account

• 
  smudge90210 (@smudge90210) reported 7 minutes ago

  @O2 It’s not temporary it’s Lancaster. You have an awful signal all over Lancaster city centre

• 
  Thomas Herd 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@herd_thomas) reported 9 minutes ago

  @O2 - Account locked. Still waiting on someone contacting me about my o2 account being locked. Time to give up on this poor service and speak to the shop I purchased my phone from.

• 
  Cllr Sophie Preston-Hall ECC Rochford North (@SophiePrestonHa) reported 10 minutes ago

  Is anyone else getting absolutely inundated with calls from an @O2 call centre lately? I’m getting 5–10 calls a week at this point and it’s beyond frustrating. I’ve politely asked to be removed from their list around 9 or 10 times now and today, when I pointed out that I’ve repeatedly asked them to stop calling me, they simply slammed the phone down on me. How on earth do you actually get yourself removed from whatever ridiculous list these companies seem to have you on? Surely I can’t be the only one dealing with this nonsense?

• 
  Katosaurus (@Katostevens) reported 15 minutes ago

  @O2 is your website down? I’m trying to log in and it’s going nowhere

• 
  Damien Quirk 🇪🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪🇺🇦 (@damienquirk) reported 18 minutes ago

  @DelBoy80s @EnglandRugby @O2 He got dropped by Racing. I've watched this kid since he burst in the scene ans was overhyped on the back of 2 great tries in second tier comps. He is a one trick pony, that'll work at Prem level but not intl. Fundamentally lacks work rate on and off the ball, poor aerially 1/2

• 
  🖤🧡🐝TeslaDeb🐝💚🤍💜🦕🦖 (@MsDebbieHolt) reported 23 minutes ago

  @O2 Hi. I am desperately trying to speak to somebody about my account but am being bounced between the app and the website. I can't get through to anybody on the phone either and I have been trying since Wednesday. Can you help please?

• 
  Jess (@Jessw1303) reported 24 minutes ago

  @O2 I’ve already logged it with your customer service team, they told me it was an IT issue that you were aware of but your replies here suggest you don’t!!