O2

O2 Outage Report in Richmond, North Yorkshire, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 12/01/2025 04:25

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • pickled_tinker Ian Grody (@pickled_tinker) reported

    Is @O2 actually blocking VPN connections? It seems the only UDP I can send from an O2 link, is DNS, but never actually makes it to that DNS, O2 seem to transparently intercept and forward to theirs. Dodgy AF.

  • bethanp73 Bethan Pritchard (@bethanp73) reported

    @O2 no signal where I live, second day now usually got full signal but now down to one or no bars

  • electrosound007 electro sound discos (@electrosound007) reported

    @O2 why is it I can get a signal in the Mersey tunnel but struggle to get a signal in my own house?.....I had a perfect, uninterrupted call going through the tunnel but when im at home i either have to call people on WhatsApp or Facebook messenger?

  • Cuddy2977 Paul Downie (@Cuddy2977) reported

    @O2 I’m getting a new phone, next month. How do I set it up … ? With no signal in the area

  • Mummy1003 Becky Keating (@Mummy1003) reported

    @O2 dont understand how im trying to change my dd to 1 day later and being told I will be charged twice next month. Really disappointed I have been with you for 15 years and its stressful knowing I struggle every month becuase you take a dd to early which may I add I never set up

  • AndrewNorgett Andrew Norgett (@AndrewNorgett) reported

    @O2 has to have one of the most annoying customer service chatbots I have ever experienced. All I wanted to do was pay the remaining Device Plan balance, but I now want to leave O2 after more than 20 years, as their website and automated customer service has peeved me off!!

  • Woolleyjack97 Jack Woolley (@Woolleyjack97) reported

    @O2 Hi I was wondering whether your customer service lines were still open? Been on hold for ages and struggling to get through!

  • RossKewley8 Ross Kewley (@RossKewley8) reported

    @O2 My old SIM isn’t working I’m starting to think it may be a problem with the phone

  • ianrobbie Ian Robbie (@ianrobbie) reported

    @O2 I've recently taken out a SIM only deal which I now need to cancel. Can you provide a direct link on how to do this as the website just seems to make you go round in circles?

  • board_ashley Ashley Board (@board_ashley) reported

    @O2 I have to use my phone for work purposes and rack up international calls. I always pay my bills without issue. You decide you need payment for today now, block my phone and can’t find my details to pay tonight before an important journey early tomorrow where I need contact!