O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 01/12/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnmarieColvan Ann-marie Colvan (@AnnmarieColvan) reported

    @O2 any chance i can get out of my contract early? Been the worst phone & wifi signal ive ever had in my life!

  • Prab8899 Prab (@Prab8899) reported

    @O2 Upgraded my plan today, however my voice mails have disappeared since you done it. I had some from my dad who passed away - can you help me get them back? 😥

  • lolly_naomi Naomi-Kay (@lolly_naomi) reported

    @O2 I’m sorry this is not good enough I have zero signal whatsoever I can’t even call o2 because it doesn’t even ring this is disgusting can you confirm there is an issue and also when it will be resolved

  • TD186554 TB (@TD186554) reported

    @O2 my first ever tweet goes to O2 for possibly the worst customer care I have ever known. Issue still ongoing - can somebody with the ability to sort things out please contact me ASAP

  • lolly_naomi Naomi-Kay (@lolly_naomi) reported

    @O2 I don’t want to send a DM because it is not going to fix anything we can speak on the timeline so everyone can read it ……are you really trying to blame the handset your SERVICE IS DOWN when are you going to fix it ?

  • DAVIDBUZZ2904 DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @O2 @druwakely I’ve never got an @O2 treat they charged an elderly customer my gran over £200 on pay as you go for a month

  • Kanakoenjoyer ケイ (Kay) (@Kanakoenjoyer) reported

    @tenguboss @co2 GET OUT OF MY PLANET YOU PIECE OF ****, SAME GOES TO YOU @O2 GO **** YOURSELF

  • _thommo_ Thommo (@_thommo_) reported

    @beemmeup72 @O2 Agreed. Been awful in the whole Weymouth area all week. Phone useless unless on Wifi.

  • EmmaRoy90 Emmar 🌻 (@EmmaRoy90) reported

    @O2 hi o2 what's the best way to cancel a phone contract with you please?

  • BecsApp7 Becs 💙 (@BecsApp7) reported

    @O2 Hello, please could you let me know how to cancel my account on the app? My contract is due to expire, I’m after a rolling sim only deal and you only do fixed terms 🙁