O2

O2 Outage Report in Richmond, North Yorkshire, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 12/18/2025 04:40

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Treagie Hannah (@Treagie) reported

    @O2 hey, I’m having massive issues with my coverage lately. For the past few weeks, my data has been very spotty and even when I’m on 5G, it stops loading things. Also, for the past few days, I’ve barely had any coverage. Right now, I’m just on Wi-Fi only. I’m in central Bristol

  • DeanRayner Dean Rayner (@DeanRayner) reported

    1/n I have just had the single worst customer experience of my life from @o2, so bad it feels like I have been scammed. Context, I have cognitive issues due to MS and sometimes get confused. Yesterday my phone died. I'm an O2 customer of many years, so I went online and...

  • mythofthenorth Yorkshireman (@mythofthenorth) reported

    Live in #York ? Do NOT switch to @o2 Signal in the city centre is abysmal

  • vinnypearceDJ Vinny Pearce (@vinnypearceDJ) reported

    @O2 Nope no service at all and Iv tryed O2 handy network guides

  • devoutatheist thē kĭñg (@devoutatheist) reported

    @O2 Thanks for that, and yeah it was a bit! O2 status tracker now says you're aware of the issue but calls/texts should still work - Leicestershire area.

  • VeritySymcox Verity Symcox (@VeritySymcox) reported

    @o2 I finally spoke to a human who was wonderful & helpful. But your customer internet & app facilities are clearly struggling.

  • devoutatheist thē kĭñg (@devoutatheist) reported

    @O2 Got a message yesterday evening that data had been temporarily turned off by my network, and it's still off. Any idea what's going on?

  • rottingpeech PEECH (@rottingpeech) reported

    So I’ve just tried to start a contract with o2 and I have been charged an upfront cost- after getting a screen telling me ‘there’s a problem’?? I’ve been trying to get my account verified for the last half an hour, and no verification email will come through. @O2

  • allsaint78 Eve (@allsaint78) reported

    @O2 hello is there an issue with the app? I changed my tariff. I selected the 1.5 GB but when it went through it said 750mb and then I was emailed it said 1 GB. 750 and 1GB is too little now. I'll cancel it if that is all I'm getting.

  • boredjamesr James R (@boredjamesr) reported

    @O2 @virginmedia I have been with both O2 and Virgin for over 15 years. Both accounts registered at my address but because the virgin account is my wife’s name you wont give me the benefits?! Really bad way to treat loyal customers!!! Really makes me want to leave both