O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 01/18/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • oit_andy OITAndy (@oit_andy) reported

    @O2 how do we cancel a data plan on an iPad?

  • SpookyJelly Miah (@SpookyJelly) reported

    @O2 Can u help via DM? No network on phone to receive texts I need to access account HELP website just sends me in circles

  • Evil__Evelyn Evelyn (@Evil__Evelyn) reported

    @O2 You guys already had DM about it & its never been resolved & I was SCREAMED AT on Fri morning by the agent who stated "you're not patient & need to learn to be patient" as I rang back 25hr after initial call if waiting 25hr before calling back to check was impatient then GOODY

  • KristianeClear Kristiane Clear (@KristianeClear) reported

    When women use their mobile phones for safety and to let their family and friends know they’re safe with a message or to share location and @O2 data never works, cuts off by itself every time I’m out. Time to change providers, even just to let family know I’m safe.

  • dantwopointfive Daniel White (@dantwopointfive) reported

    @O2 If I travel out of the area it appears to be fine. My wife is with o2 and she’s experiencing the same problems so at least it’s not just me!

  • Joegreaney Joe Greaney (gray knee) (@Joegreaney) reported

    @O2 Thanks, the tips haven't helped. We don't have wifi. When will the problem with data be sorted?

  • jonnytvaddict Jonny Watches TV 🏳️‍🌈🇬🇧🇪🇸 (@jonnytvaddict) reported

    @SmartyFree @O2 How does that help me unlock my phone, Smarty-arse?

  • iNemesis__ Dan // Nemesis (@iNemesis__) reported

    @O2 Is there a number I can call to contact someone about my service.. I've been cut off due to not paying bill. But my contract is up soon and I need my number for Hospital and Drs appts...

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported

    @ProfessorZiggy @O2 What are you complaining about? If the complaint gets closed by the Ombudsman then it’s not valid

  • TPT182 Amanda (@TPT182) reported

    @O2 any sign of fixing the mast in Limavady? It's been down for almost 18 hours now