O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 03/23/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ShvanAl25513562 Shvan Ali (@ShvanAl25513562) reported

    @lovesid1 @O2 I’m in same **** with BMD

  • deepestenigma tracy davis (@deepestenigma) reported

    @O2 It usually just says sold out though. Plus it’s only a minute past 2 when I took the pic, I was on before 2 waiting. I know they go quick but when I remember I usually manage to get one for both accounts. Just hope there isn’t a problem with accounts.

  • itsfruz Fruzsina (@itsfruz) reported

    @O2 I’ve spoken to 2 agents today, both of them said my problem was sorted, which is not, also no confirmation of this! Now trying to access online chat I can’t as conversation from previous advisor is still there and I keep getting told no agents available!!

  • OTFAW Trebor16 (@OTFAW) reported

    @O2 @lovesid1 I am in the same position, last rebate paid in September, contacted BMD 11 times but no response.O2 have released some people from contract with no fee,but telling others that it is nothing to do with O2. Shameful service from O2.

  • AureliusMari Aurelius (@AureliusMari) reported

    @O2 I will be reporting you for your lack of communication and service you didn’t provide. For months, the mast in my area has been down, I have informed you several times but you kept telling me an engineer is on the case but nothing has been fixed yet. @Ofcom

  • Arsh19721 Arsh1972 (@Arsh19721) reported

    @lovesid1 @O2 Same situation and o2 and bmd don’t give a ****.they are both in on it.

  • MilanKantor5 Milan Kantor (@MilanKantor5) reported

    @lovesid1 @O2 @MarkEvansO2 This is completely ridiculous BDM customer service doesn't exist and my direct debit going to O2 and nobody wants to deal with that

  • AureliusMari Aurelius (@AureliusMari) reported

    @O2 You’ll be answering to @Ofcom very soon for your lack of communication and poor service! For months, the mast in my area has been down, I have informed you on several occasions and you have stated that an engineer is on the case but the issue still hasn’t been fixed. Why?

  • _ColinGriffiths CG (@_ColinGriffiths) reported

    @O2 Shocking phone reception in Bridgnorth. Be nice to get it sorted before 2023. "Looks like a nearby phone mast isn’t working as it should, sorry. Our engineers are likely to be on the case already, and your service might come and go until we fix it"

  • znk00093 .... (@znk00093) reported

    @O2 unable to get whatsapp verification codes or calls. Recently ported my number to O2. Numerous posts on O2 community. A advisor on the community made a case escalated it and gave a case reference. Network team would contact in 5 working days. But I need assistance asap