O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 02/01/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Jordinio11 Jordinio (@Jordinio11) reported

    @O2 your customer service is a joke. 38 mins on hold, try to start a chat and am asked to download app which then asked for all sorts of permissions. then after all that no chat agents available. dont suppose you will reply to this either. Will take my contract elsewhere i think.

  • JenniferDiamoon Diamoon (@JenniferDiamoon) reported

    @O2 I need support

  • bethrochford Elisabeth Rochford (@bethrochford) reported

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • chrisvavfc Chris (@chrisvavfc) reported

    @O2 Trying to move my number across from EE, no luck and online form not working customer is awful!

  • IMLXXIX Ian Malpass (@IMLXXIX) reported

    @O2 hi can you help me with an update on my pac switch please. Just got my new sim today and I need to know when the number will change as it's my son's phone

  • chrisvavfc Chris (@chrisvavfc) reported

    @O2 Trying to move my number across from EE, customer service awful and online form doesn’t work. please help

  • eva32756175 eva (@eva32756175) reported

    @O2 I have raised a complaint with 02 and now subsequently the financial ombudsman as I haven’t heard back. I have a perfect credit score, no debt and have provided the reports to 02 and yet I am being declined with no explanation.

  • Smegger3 Binsey Poplar (@Smegger3) reported

    @O2 I got through on Wednesday - day three- and the problem is solved. I found the experience stressful and frustrating. Simple messages to explain how to contact O2 is all I ask for. Your "Contact Us" page is a wormhole into crazy. Your staff are fine but hard to reach.

  • walksinwinter Natasha (@walksinwinter) reported

    Feel like @O2 owe me money back for the poor excuse of phone signal in maidstone. Absolute nightmare all flipping week so far.

  • JaysonWillis Jay Willis (@JaysonWillis) reported

    Bit naffed off with @O2 .. mast upgrade has taken 10 days so far and counting so had little to no service whilst at work for this time...