O2 outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Kirsty 😘💋 (@Kirsty_x85) reported 3 minutes ago from Darlington, England

  @O2 Only just managed to top up my phone so yes it's just really slow

• 
  Tracy West (@th_west) reported 8 minutes ago from Darlington, England

  @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

• 
  Peter Snowdon (@petersnowdon) reported 9 minutes ago from Darlington, England

  Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

• 
  Brian Winter (@brianwinteruk) reported 12 minutes ago from Hipswell, England

  Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

• 
  Kirsty 😘💋 (@Kirsty_x85) reported 16 minutes ago from Darlington, England

  Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

• 
  nick briggs💙💛 (@nickbriggs72) reported 27 minutes ago from Startforth, England

  @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

• 
  ☀️Caroline☀️ (@carolinehinde) reported 34 minutes ago from Darlington, England

  @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  courtney 6 (@notearsalright) reported 7 minutes ago

  @sunsetsari @O2 @TheO2 omg freya isn't he an icon ive never met a venue worker so lovely

• 
  Siany 💙🧵👨‍👩‍👧‍👦🐈NHS 🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@sianymarv) reported 7 minutes ago

  @O2 possibly the worst messaging chat bot EVER!!! Grrrrrr 😖

• 
  Kerrie Amos (@Kelbells_18) reported 9 minutes ago

  Hi im desperately trying to get in touch with Joss/Josh in your customer service team. Its regarding the very random order relating to the Boots order lady! @O2

• 
  GN 🇬🇭 (@_Greazemoden) reported 10 minutes ago

  @O2 you guys have the worst connection I’ve ever seen Bmt **** you

• 
  Paul Curry (@Paulc2nd) reported 11 minutes ago

  @BluesnJazzxx @O2 I am experiencing exactly the same but @O2 obviously can't realise there is an issue and get IT onto it. I have just had an offshore tech team ringing me about it. I hung up. It would be a lot easier to have a tech team over here with the app in front of them.

• 
  R (@Rah333m111) reported 12 minutes ago

  @O2 @virginmedia spent months trying to resolve incorrect default from Jan 2026.Multiple complaints have been incorrectly closed/ignored/been passed between departments. No deadlock letter closed my complaint without addressing my response. @LutzSchueler help! Comp unacceptable!

• 
  Sheldini (@sheldinij) reported 12 minutes ago

  @O2 You can get your management complaints team to resolve my issue

• 
  #BurnhamthefakePM #NeverLabour (@EmmMurray211) reported 12 minutes ago

  @O2 my daughter, stranded abroad with no phone after a theft, has received terrible service from you. Unless you can actually support her we will be cancelling our DD and making a complaint to @Ofcom. Good customer service is not rocket science!

• 
  Lauren (@Halbutt) reported 13 minutes ago

  @O2 Also trying to change my surname and your website won't let me upload my marriage certificate, even though it's in jpg. My local store in Romford wouldn't help at all.

• 
  Lauren (@Halbutt) reported 14 minutes ago

  @O2 trying to change my surname and it won't let me upload my marriage certificate. Even though it's jpg. My local O2 store in Romford, wouldn't help at all.