O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 03/31/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kimmi_93 Kim (@kimmi_93) reported

    @O2 Since I’ve had a text saying your turning my 4G off my phone isn’t working probably and going really slow. I don’t pay £70 for nothing

  • autumnrosse autumn rose (@autumnrosse) reported

    Your customer service is shocking @O2 . I’ve been trying to resolve an issue with you for days now and one of your staff was so rude to me on the phone he made me have a panic attack and then hung up on me. I’ve never been treated so badly by a company before.

  • laisoliveirabrs Lahhhhhh (@laisoliveirabrs) reported

    @O2 @DisneyPlusUK @cafeyn_uk CAFEYN IS AN EXTREMELY RUBBISH SERVICE. I ONLY GOT TO KNOW THIS BECAUSE IT WAS AN O2 ADD ON. WHEN I CLICKED THE LINK SENT BY O2 IT MADE ME LINK IT TO MY PAYPAL. CAFEYN CHARGED ME FOR A FREE SERVICE SINCE DAY 1 AND DOESNT WANT TO GIVE MY MONEY BACK

  • rhysforan rhysforan (@rhysforan) reported

    @O2 such a shame to be leaving after 22 years loyal custom to you. For the sake of £18, I can't get an early upgrade on a broken phone.

  • CFcarer Jo Davidson. CysticFibrosisAwareness (@CFcarer) reported

    @O2 I've spoken to a couple of your customer service ppl since my sister passed away 2 weeks ago & they've been fantastic, supportive & extremely helpful

  • ellllljaaac lorenjackson (@ellllljaaac) reported

    @O2 i pay like £70 a month and i barley even get any good 4g/5g signal ... why should i have to pay for something I don’t get 😭 btw i used to work for o2 so i know the coverage checker process but this happens everywhere i go, maybe its an @AppleSupport iPhone issue?

  • southon Nick Southon (@southon) reported

    Hi @O2, Unable to find on the web, Can you confirm whether SMS messaging via WiFi calling is available on the O2 network? I had assumed it was, but now not so sure. Thanks.

  • Ellisj_69 Eliyahu (@Ellisj_69) reported

    @O2 since u and virgin media started bumming each other my mobile data is just as bad as the @virginmedia wifi we pay for

  • sniperpnr 〓〓 The Renegade Master (@sniperpnr) reported

    @O2 I know he's is there to help,but wondered if as I customer you could purchase him..??

  • ANDREWBRUCE1962 Andie..... (@ANDREWBRUCE1962) reported from Plymouth, England

    @O2 seriously mind boggling my O2. Almost paid for my iPhone XR , now speaker has broken 😩 tried several times to get advice of any kind .please advise