O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 12/12/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Evil__Evelyn Evelyn (@Evil__Evelyn) reported

    @O2 Been asking for why noone even told me there was a change on my issue and only fobbing off with "someone will call back after 24hr. Several agents told me on 18/19 March they could do refund on an early payment was then told its a lie all I want is an answer 2/2

  • Zaheer_Hackers Zaheer (@Zaheer_Hackers) reported

    @Lukaskell @O2 Don’t get yourself scammed, while others are getting help from me @Zaheer_hackers we're reliable and affordable: Dm me to hack and recover (Instagram, Tinder Facebook,Snapchat,Twitter, Tiktok cashapp,PayPal Bitcoin, Amazon help and all hacking courses

  • KyleToveyUK Kyle Tovey (@KyleToveyUK) reported

    @O2 do your staff actually know the meaning of customer service ? Lies! Lack of contact! Poor online communication service! Need I go on! After 14 years with a mother company I moved over and in the first 2 months the c. service has been awfu

  • tal_10376 Talia-leigh Barton (@tal_10376) reported

    @O2 are the actual worst company never ever get a contract out with them never had to ring a company so many times because they can’t do one thing right and yet I’ve still been charged after the contract had ended wtf is that about?

  • Evil__Evelyn Evelyn (@Evil__Evelyn) reported

    @O2 Not changed my mind I want that ******* call back surely you guys can bloody escalate it and email someone to call @MarkEvansO2 you must be proud a customer is constantly fobbed off and forced to waited more than 4 days for a call back that "supposedly" meant to get within 24 hrs

  • Evil__Evelyn Evelyn (@Evil__Evelyn) reported

    @O2 Not being funny you guys should and need to be chasing up the problem in the first place. Wheres my call back? Why am I being told "someone will call back within 24 hours" And your last message was "we'll raise it internally" but yet now I am still waiting for a call back. 1/2

  • KyleToveyUK Kyle Tovey (@KyleToveyUK) reported

    @O2 I’m still on a chat with an advisor for the 8th time! This one has been 1hr 20mins it’s a joke still no resolution! You do the ground work And find out the problem I’m fed up of typing to O2 and nothing being done

  • paulthelifeof Paul (@paulthelifeof) reported

    Hey @O2 is there anything wrong with your O2 recycle website. I can’t get it to load, and have tried on numerous web browsers. No problems with any other sites.

  • farrow_hazel Hazel Farrow (@farrow_hazel) reported

    @O2, Hi there, having issues with a link activation code..

  • carlyslaejepsen James (@carlyslaejepsen) reported

    @O2 a member of your staff in Exeter miss sold me a sim only contract that I now cannot cancel and is useless to me