O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 12/27/2025 13:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Rachael_Ll0yd @Rachael_Lloydx (@Rachael_Ll0yd) reported

    @O2 So you’re saying it’s more likely a network issue than a device one. I need live chat. Can u send a link? Thanks

  • xFugsx Rachel Jones (@xFugsx) reported

    @O2 just wanted to say that me and my Mam spoke to Dave (from Yorkshire?? - wish we'd asked for his last name!) to upgrade a phone tonight. He was lovely, an absolute star- so patient with everything and brilliant customer service.

  • drjase007 Jason Price (@drjase007) reported

    @O2 You should have kept TuGo running until it was 100% ready. All my banking requires SMS authentication. I do not receive any phone signal inside my house. Its annoying I have to go outside in all weathers just to get a simple code.

  • Aaronmoffat Aaron Moffat (@Aaronmoffat) reported

    @O2 trying to change my payment date but not been able to connect with anyone on the app as it's too busy, tried calling and when I go through options I get cut off and the website sends me in circles. Please help!

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

  • casfreuk Cas (@casfreuk) reported

    @O2 i am currently in France and I need to know how much data I have used so far .. but the app doesn’t seem to update. Can u help ??

  • quickyliz12 Liz Quick (@quickyliz12) reported

    @O2 So for a few days I’ve had no signal ( 3G or 4G ) when I’m away from my home wifi! Apparently there’s a mast fault in my area!I work every day, and spend a lot of time away from home and with my ‘mobile’ completely unusable at these times I urgently need your help and advice?

  • SolentSurfer Tony (@SolentSurfer) reported

    @O2 Hi, I am now on the Virgin/O2 joint venture but while the O2 SIM is working for calls and texts and texts from O2 also say 'You SIM is activated', I can't sign in on MyO2 - keeps saying 'SIM not activated'. Waited 5 days for sync with MyO2. How do I sort this out? Thanks

  • gubbinthegub e p (@gubbinthegub) reported

    @O2 really terrible customer service on 4445, I’m just trying to find out why my dads been overcharged on payg

  • bravestar23 uzo monago (@bravestar23) reported

    @virginmedia @O2 Why is it so hard to communicate with Virgin? I literally have to free up a whole day. And when I don't get through I live with the problem until my next free day to attempt to contact Virgin.