O2

O2 Outage Report in Richmond, North Yorkshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 02/04/2026 05:00

February 04: Problems at O2

O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • _rhiannana rhianna (@_rhiannana) reported

    Safe to say I won’t be renewing my contract with @O2 once it ends. Terrible customer service. Happy to overcharge by mistake but unable to refund into the same account? 🤨

  • thenameisedan Edan Powell (@thenameisedan) reported

    .@O2 does Apple Watch cellular work whilst roaming? I haven’t had signal for the last day or two.

  • djt81 Dave (@djt81) reported

    @O2 paying top whack for a 5g contract and to be honest the service is average at best. Are you having ongoing problems in the West Yorkshire area

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported

    @O2 If you actually tweeted that from your phone, you would have one of the following issues… 1. Congestion in the area, 2. Lack of signal. Lol

  • LouiseGeraght13 Louise Geraghty (@LouiseGeraght13) reported

    @O2 why offer next day delivery on accessories when it takes a week or more to even process the order and when contacted no one will give you a status update on your order just told to wait for an email will it come before Xmas - who knows!! Terrible customer service

  • bluegaschris chris fear (@bluegaschris) reported

    @O2 No service! bill is never the agreed amount no customer service ! How can anyone on o2 be happy! legal scammers

  • _EdThompson Edward Thompson (@_EdThompson) reported

    I was with Orange / @EE for nearly 30 years. Then my screen broke one day and I was told that EE could fix the screen only if they wiped my phone, I'd lose the first year of my twins baby photos/videos. I declined but the EE store person wiped the memory card anyway Hello @O2 !

  • hackworthy_tom Tom Hackworthy (@hackworthy_tom) reported

    @O2 I order the 14 pro max at the end of September. Not even so much as an update of when I will receive it. Even a rough date! Phoned multiple times to no avail starting to seriously consider cancelling can you provide any help

  • join4te Jay (@join4te) reported

    @O2 Day 8 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • TamieOfficial Iraq Lobster 🦞 (@TamieOfficial) reported

    @O2 Happy Monday to everyone except YOU. Your 4G barely works. At least you can nudge the guy in front of you, we are stuck with you telling us there’s no known issue in our area. :/