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O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • carolinehinde
    ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsWhiffin
    Jorden Whiffin (@MrsWhiffin) reported

    @O2 one of your customer service team didn’t activate my travel bolton (admitted by another rep) I now have a bill of £700! On Wednesday another rep promised it would be fixed in 48hrs…it’s now Sunday. Took her email address, have messaged repeatedly to no response! Awful.

  • LaurenLolo23
    Lauren Lewis (@LaurenLolo23) reported

    @O2 why are the phone lines and online chat service so busy O2 has not answered anything, how are customers supposed to have their queries sorted out

  • MrsWhiffin
    Jorden Whiffin (@MrsWhiffin) reported

    @O2 May I add that I phoned the first rep on the 17th January! This is causing me massive anxiety…I do not expect this lack of service from a company I have been loyal too for over 18 years!!!

  • Tweet_0100
    Tweet_85 (@Tweet_0100) reported

    @O2 Good Morning, I just want to say “thank you” for being awesome. My iPhone decided not to turn on today, so I used my iPad to speak with Shakil o2 customer services chat team and they quickly sorted the issue. Saves me a visit out on a Sunday morning. 🙏

  • petrolhead_UK
    Petrol_Head (@petrolhead_UK) reported

    @LeeroyBrown01 @O2 @DHLParcelUK don’t fret, they’ll fail to get it working when it arrives too

  • martynhardacre
    Martyn (@martynhardacre) reported

    @O2 So I did send a DM and for no response to that either. Kept waiting since the 27th and still no email and nothing back from you on here either. Maybe give the Customer Service Awards a swerve this year

  • RobertBalaam
    Robert Balaam (@RobertBalaam) reported from Wandsworth, England

    @O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

  • RobertBalaam
    Robert Balaam (@RobertBalaam) reported from Southall, England

    @O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!

  • GroundedTech
    Dan - GroundedTech (@GroundedTech) reported

    @PaulRankinYT @O2 You're a bad influence

  • jonrross
    Jonathan Ross (@jonrross) reported

    @O2 *service