O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 01/09/2026 15:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • edw241 David edwards (@edw241) reported

    @O2 still zero phone signal here, Guys. Just remind me what I’m paying you for? Could somebody please check to see what the problem is? Places I’ve been in the world with a better phone signal…..almost everywhere…..PLEASE!

  • SgawShaw Muriel Sgaw (@SgawShaw) reported from Seaham, England

    @O2 @EleanorRylance And sack the poor employee?

  • ladidalimey david bryant (@ladidalimey) reported

    @O2 Unfortunately as both phones are down she has no internet. I have managed to raise the issue via web chat. The issue seems to be that the transferral of her old number to the new phone has got stuck. I was told the issue will be passed to the tech. Dept. Do they operate on Sunday

  • Whilecitysleeps Tobias (@Whilecitysleeps) reported

    Apple Music voucher code on Priority offer doesn't work @O2, Hi there,

  • iandicko73 Ian Dickinson (@iandicko73) reported

    @O2 Yes it affects calls but the absence of data signal is very frustrating, particularly as the service used to be very good.

  • bookishIesbian hex (@bookishIesbian) reported

    @O2 so, if someone was very stupid (me) and accidentally smashed up the back of their phone, would they be able to get it fixed if they had insurance?

  • maberesford Mark Beresford (@maberesford) reported

    @O2 @Ofcom @WhichUK And all you can ask is ‘where did you get this from?’ … YOUR O2 HELP PAGE!!

  • coleman_wendy Wendy Coleman (@coleman_wendy) reported

    @O2 help please cancelled contract within allowed 30 day due to charges increase on 29/6 spoke to Thomas, then got charged £51.68 26/7 so spoke to Maisie 28/7 who said refund action will receive in 3 days now 7th Aug and refund not received, how can I sort quickly please

  • victoriachilds vicky childs (@victoriachilds) reported

    @O2 Yes I have WiFi at home but that will only work while I am there. I have this turned on also but that doesn't help if there is no WiFi to use. So it's far from ideal really.

  • Ken34649402 Ken (@Ken34649402) reported

    @o2 why is you’re 3G so bad!!?? So slow! Data Coverage in UK is just terrible