O2

O2 Outage Report in Richmond, North Yorkshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 03/03/2026 03:05

March 03: Problems at O2

O2 is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • chriis1993 Chris Cox (@chriis1993) reported

    @O2 after having connection issues for the past 6 weeks they still haven't been resolved!! Why? This is becoming so frustrating

  • NiamhPMx Niamh🌹 (@NiamhPMx) reported

    @O2 I just spoke to Laura on the sales team on the phone to create my new account with my new sim. But I've recieved no confirmation emails and it says on my o2 that my details dont exist?? Can someone help

  • NJC1988 NJC1988 (@NJC1988) reported

    @O2 Hi, I would like to cancel Disney Plus, I brought it as an extra to get £2 off my bill but I would now like to cancel it altogether. I can’t seem to do it via the app or the website. Can someone please advise? Many Thanks

  • darrent12 Darren Thomson (@darrent12) reported

    @O2 is there any issues with the network I am unable to call or use my data

  • PenThePeerless Penny Peerless (@PenThePeerless) reported

    Can you help please @O2 ? Trying to look at upgrade options. Can get into app, but if I click on upgrade it just times out. Can’t sign in on website either. Again just times out. Am pulling my hair out!!! Thank you xxxx

  • DebbieJRudd Debbie Rudd (@DebbieJRudd) reported

    @O2 your customer service is atrocious. My elderly father has rang five times to cancel his contract, he failed the security questions because he was confused so they asked for last three digits of bank account and date of birth which was correct yet they said call back later wtf

  • arismonty a general oddity (@arismonty) reported

    @O2 Apparently you could not provide me with my security question for security purposes. Beats me. Apparently this is standard fare now but it makes no sense. Problem resolved though, managed to get phone on long enough to received the code I needed to upgrade

  • iamsmarta Amy Smart (@iamsmarta) reported

    @O2 I'm switching SIMs after just receiving my new phone and my old SIM has stopped working before my new one has started so now I have no signal at all

  • MySageWisdom Kev Sage (@MySageWisdom) reported

    @O2 are there any reports of a signal outage in the G84 area? I haven’t had any signal since 06:30 this morning 🤔

  • abeZilla Abe (@abeZilla) reported

    @O2 is there still a version of the TuGo app (or similar)? My house has 2 bars of H+ on the coffee table, if I move my phone 3 inches I get nothing. It's genuinely like being back in 1999 standing on a chair to get better signal.