O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 11/08/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • _DanWest Dan (@_DanWest) reported

    @O2 Yeah just sms’s. Data itself is terrible, always has been despite the coverage map saying otherwise. But never had any issues with sms’s until the last 4 weeks where they just keep failing to send

  • stavrosRN Lex (@stavrosRN) reported

    As I patiently wait for @ThreeUK to allow my tweet to squeeze through with a full 4G signal, my holidays are creeping closer. What's everyone's thoughts on @O2 or @Virgin. After 8 years of not paying for roaming I've no interest in starting to pay again!

  • caitjade_ Cait (@caitjade_) reported

    What has happened to @O2 why is the network so absolutely shocking. Report it to them online, say they’ve fixed it. Still unable to have a full phone conversation with someone. Somebody please ensure I do not take out a new contract with them cause this is a joke 😳

  • tmw1000 Tina Walsh (@tmw1000) reported

    @O2 It's not working again.

  • anthonylawson79 Anthony Lawson MBE (@anthonylawson79) reported

    @O2 since covid broke out the matter of having a 4G signal stated on my phone screen doesn't actually give blazing fast internet speeds. It's pretty shockingly slow at times. When will things get back to normal?

  • roxxatw Roxie Fog 🤘 (@roxxatw) reported

    Still waiting for a reply from @O2 "@O2 hi got a flip3 & keeps saying network unavailable or when sending txts it defaults to mms. Is there any network settings i can try to see if its the phone thats faulty?? The sim card is fine in other phones"

  • telfordmon Telford Mon (@telfordmon) reported

    @o2 your signal is consistently awful. I’m a business customer and i’m leaving for @ee cya 👋🏻

  • tmw1000 Tina Walsh (@tmw1000) reported

    @O2 I've done all that before. You've said this area gets v congested and you're 'constantly working to make it better' but it never seems to get any better.

  • wayne386 Wayne R[]berts 👌 (@wayne386) reported

    @O2 I’ve been a o2 customer a few times over the years and always found the signal & data rates -vs- the other mobile network poor.

  • morrisrachelc Rachel Morris (@morrisrachelc) reported

    @O2 you emailed offering 60gb monthly for £16, yet when I log in as an existing customer, this offer (with free 12 month audible subscription), is not available to me. How do I get it? #DoubleStandards ?