O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 11/30/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • _AllTheSocials_ Slippery Biscuit (@_AllTheSocials_) reported

    @o2 taking a day to reply to a single message to verify my account. At this rate it’ll be a week before they’ll be able to tell me they can’t help and I need another dept. Apparently they’re busy. Bet they won’t be busy when my cancelled DD fails and they want payment.

  • NormantonRegina Regina Normanton (@NormantonRegina) reported

    1 of 2 @O2 How many times do I have to be promised a manager call back within 24-48hours for it not to happen? And when it finally does happen after 5 attempts, I’m promised if I give him 48 hours to sort the issue he promises it’ll be sorted’.. doesn’t get sorted🙄….

  • foster_pamella Pamella Foster (@foster_pamella) reported

    @O2 I haven’t redeemed my virgin wine offer but when I put my code in it’s saying I have. I haven’t made any orders can you help? Thanks.

  • jobs4couples Shaw Stanley (@jobs4couples) reported

    @O2 I signed up for a contract 5 days ago. I paid you your £30 upfront fee for a new iPhone and have not heard anything since. When I try sign in it says still under review and can take 48 hours - NOT FIVE DAYS! I have sent you three pm on Twitter already. No reply! What's Up?

  • sehriishh_x Sehrish ❤️ (@sehriishh_x) reported

    @O2 Appalling customer service. Can’t wait for my contracts to end so I can move. Don’t think about switching to O2.

  • Tiznana6 boy $$$$$boy (@Tiznana6) reported

    @_AllTheSocials_ @O2 try @arterysabal735 now to fix your account asap

  • Deborah_Doodles Deborah Doodles (@Deborah_Doodles) reported

    @O2 Hello, I added credit from airtime rewards but instead of renewing my big bundle, the credit was just put on my account and is running out much sooner. Can you help?

  • goblinshagger Pheel-it Steak (@goblinshagger) reported

    @misswaaaaagh @SimonCBondar @O2 Nah, still waiting. They have till tomorrow before I cancel I told them

  • terrygparrott TGP (@terrygparrott) reported

    @O2 Looks like WiFi calling is down???

  • arliv37918108 ar37918108 (@arliv37918108) reported

    @Gatt_ @O2 Their mobile reception is awful.