O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 09/15/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • lathamsmithltd Latham Smith - Your local, friendly Letting Agent (@lathamsmithltd) reported

    @O2 Cancelled my o2 SIM card that I was mis sold by @virginmedia on 5th February and have it in writing from o2 as on Live Chat and again yesterday as you didn’t do it right the first time. Today you deduct 2 x payments from my bank!!!! WTF. Sort this please. Today!!!

  • annemarie68 Mrs Friz (@annemarie68) reported

    @O2 receive letter from debt collectors regarding money owed to O2??? Never been contacted by O2 about debt? Wasn't aware I had a debt ??? WhT tge hell is going on O2??

  • jamiegaunt1990 jamie gaunt (@jamiegaunt1990) reported

    @O2 priority Apple Music offer not working for me. Any help would be grateful

  • Kayleidogyn Callipygian Queen (@Kayleidogyn) reported

    @O2 I need specific help with delaying payment due.

  • CarolDavey5 Carol Davey (@CarolDavey5) reported

    @O2 your service is terrible in the Ha89dg area tells me no problem with the Internet but I have very slow response when using the Internet

  • Photo_Iain Iain J 🇪🇺💙 #FBPE #StillEuropean (@Photo_Iain) reported

    @giffgaff @UswitchUK Well done giffgaff! Why would anyone choose any other network? Completely eclipsing the dire @o2 offer.

  • tadhg50 Tim O'Ryan (@tadhg50) reported

    @O2 hey there. Getting frustrated with trying to activate out account. Joined O2 via Virgin in December and despite trying all ways to activate including calling O2- still nothing. Am paying £10 a month and cannot get O2 account activated/access Disney etc. please help!

  • _lostevenings 𝐿𝑖𝑣 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@_lostevenings) reported

    @O2 Hi O2. Qualified for the Extra £250 trade in offer with the Galaxy Flip. However my order reference is not accepted at Recycle stage. Can you help?

  • MShah76454948 M Shah (@MShah76454948) reported

    @O2 How on earth can I get in touch with customer service? I’ve been in a phone queue for over an hour. And your chat facility is useless.

  • tm_stn Tom Stone (@tm_stn) reported

    @O2 I received a cold call from the number 0330 174 9418 this morning claiming to be someone that works for you, offering me a 40% discount. I’m not even an O2 customer. Can you confirm that this was a legitimate call and not a scam.