O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 02/05/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisWarbs73 Chris (@ChrisWarbs73) reported

    @O2 Sort your website and app out. Can’t sign in now. Twice tried to get the Apple Watch on contract, gets all the way to end just for it to say “something went wrong” no explanation at all

  • JoshMcmunn1 josh (@JoshMcmunn1) reported

    @O2 I want to cancel my contract, I can’t do it through the app and the live chat links aren’t working please help

  • DavidRogers1989 Dave Rogers (@DavidRogers1989) reported

    @O2 spoken to customer service this morning asked could I take a return back to my local O2 store, they said yes, guess what? They wouldn't accept it! @VodafoneUK @EE do you think you can give better service for 25 plus business contracts? I think I'm moving provider soon!

  • DianaBurlan Diana Burlan (@DianaBurlan) reported

    @O2 I am having issues with a sales call that put an unwanted iPhone on my account. Could you please reply to my DM? Really urgently

  • tig1985 Toni Galloway (@tig1985) reported

    @O2 paid extra to have phone delivered by 12 today, on the dpd app it's still in depot so no chance of it arriving by 12, called @DPDgroup_news they have confirmed its still in depot and to contact o2 regarding the charge for the service that I have not received.

  • Carlo14601 Carl (@Carlo14601) reported

    @stephlisah @O2 It’s shocking. The network is ****. They refuse to actually do anything about it. Cancel within 14 days and jump to Vodafone

  • mikebatson5d Mike Batson (@mikebatson5d) reported

    @O2 I’ve done that, had a reply of the network gets busy! Not helpful when I can’t use the service! It’s getting to the point where it’s not even worth trying to do anything!

  • z_abdulla01 Zahra Abdulla (@z_abdulla01) reported

    @O2 Why is nothing working with O2 ? MyO2 is always not working, the website seems to be filled with corrupted pages, you can’t get help as the page keeps resetting. found a number on google all you seem to be doing is talking to a bot who has no clue! Feeling very frustrated!

  • PaulWickers1 wickers ⚽️ (@PaulWickers1) reported

    @O2 I have been on hold for 1 hour please can someone pick up and help please it’s getting beyond a joke now

  • z_abdulla01 Zahra Abdulla (@z_abdulla01) reported

    @O2 Mira at customer service was excellent, fixed the problem, extremely patient. Thank you.