O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 02/19/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • andy7hodgy Andy (@andy7hodgy) reported

    @O2 Took what felt like a week to reply to your tweet so opening a web page is out the question. Lucky for me I'm home now and on the WiFi. It's ok certain areas and I expect signal to drop here and there but why say 4G when it's obviously not the case.

  • ruthfiroo Ruth Williams (@ruthfiroo) reported

    @O2 requested 3 times over phone again via email and live chat letter of 'Deadlock' ongoing issue for over 2 months. Live chat is 180min wait?? @TradeStandards @financialombuds

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @Loz_mc @O2 Feel your pain, if you feel your being ignored then may retweet your complaint using BBCWatchdog, WhichUK, Ofcom, Martin Lewis tags. I am in the same situation. Network and customer service is so bad is so bad. Then I get ignored or told to be patient!

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @SaraRos08156033 @O2 If you don’t feel your issue has been fix or dealt with properly then retweet your complaint using BBCWatchdog, WhichUK, Ofcom, Martin Lewis tags. I am in the same situation. Network is so bad. Enough people do the tags we will get heard!

  • lance0887 🐝#RainOnMe (@lance0887) reported

    @O2 why is the signal in Canterbury terrible, it say I got 4g and 5G but when I go to use my phone it said no internet connection even though I have few bars, it’s wasting my battery and data!

  • JoeWinder5 Joe Winder (@JoeWinder5) reported

    @O2 Hello, recently upgraded and chose the Disney plus extra. I clixk the "Activate" button on my 02 app extras and it just keeps giving error 404 page not found? Tried also on browser to same effect. Any help please?

  • PAlexandrides Paris Alexandrides (@PAlexandrides) reported

    @O2 having probs accessing voicemail abroad spoke twice to customer services shocking service!!! Wrong information given and numbers not working pls someone call me urgently!!!!!

  • FluffyEarsTTV Fluffy Ears (@FluffyEarsTTV) reported

    @O2 The later postcodes are home and we have been told that the Berkely building has affected service but nothing appears to be done, just constantly getting worse.

  • whosthedaddy46 Tony Warner Bros (@whosthedaddy46) reported

    @shaunthedaddy @EnglandRugby @O2 Yeah with 2 hands no issue

  • TonyBro42935804 Tony Brown (@TonyBro42935804) reported

    They have also managed to disable her @Apple watch from her account so that it doesn’t work. @VodafoneUK answer is just to wait and see what happens!!! @O2 do you want a new customer?