O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 12/28/2025 13:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • II_dougster_II Martyn Douglas (@II_dougster_II) reported

    @O2 hi I received my new phone yesterday with the 5g sim that came with it...the phone is still not getting and signal and my old one is working fine....how long will it take for the new one to go active?

  • chrisquinny01 Chris Quinn (@chrisquinny01) reported

    Having issues with My o2 @O2 ?

  • Gareth36722042 Gareth (@Gareth36722042) reported from Herefordshire, England

    @O2 your customer service is an absolute joke why cut someone's service off after your lines shut?

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻

  • Danica17381685 Danica (@Danica17381685) reported

    @O2 please help, I ordered a watch from you which is faulty and I can't organise a return as your website is set up for contracts only!

  • NMBLAKE Neil Blake 💙 (@NMBLAKE) reported

    @DianePe23337706 @O2 I reckon I'll change service provider this year. Been with O2 for years. Let's see how much they value my custom.

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported

    @O2 Broken Phone. Trying to contact you for a change of address as I moved this last week - cannot receive the code texts. Your online agents are not available. Shops obviously closed. Cannot phone. So frustrated. Why am I paying you again???

  • PacquetteDonna Donna Pacquette (@PacquetteDonna) reported

    DONT BE FOOLED BY @O2 INTO BUYING INSURANCE AFTER YOUR CONTRACT IS FINISHED AND YOUVE PAYED FOR YOUR PHONE BUT STILL USED THEM AS YOUR SIM PROVIDER AS THEY WILL STILL CHARGE YOU TO FIX YOUR PHONE! SO WHATS THE INSURANCE FOR THEN, HEY🤔

  • davbadhen Dav B (@davbadhen) reported

    @O2 I have recently move to your network, never had an issue with my previous provider

  • garveyco candy garvey (@garveyco) reported

    @O2 your automated service is absolutely shocking . How the heck do you speak to a human being. It’s appalling ... your app is not much better. I’m trying to set up a dd in order to purchase an Apple Watch. It’s IMPOSSIBLE .