O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 12/22/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AFrancisPhoto Andrew Francis (@AFrancisPhoto) reported

    @Innovationboxes @O2 It worked briefly, but now cannot login today. The support is very poor. They replied to my email a week later, told me they would make a payment to me today, as the payment process has problems, so far nothing has arrived.

  • Ells_Bells_98 ells (@Ells_Bells_98) reported

    @O2 has the worst customer service

  • RebeccaL_H Rebecca H (@RebeccaL_H) reported

    Task of the day: sorting my mobile contract. Cheapest deal on @O2 is £8pm but because I'm an existing customer I can only get the same deal is £20pm. I guess it's time to switch network then 🙄

  • cchelsealouisee Chels✨ (@cchelsealouisee) reported

    @WR01234 @RoFo123456 @O2 I got told when I ordered on the 15/09 that it would be here for the 22/09 - actually laughable how crap they are

  • coffeelover235 coffeelover23 (@coffeelover235) reported

    @O2 the free hot drink code on the O2 priority app doesn't work on friday/Saturday. Has this been sorted? Greggs said it doesn't register on their system as a free hot drink.

  • LambertMhairi Mhairi Lambert (@LambertMhairi) reported

    @O2 You need to deal with your customers that have had ongoing fraud issues.

  • Bigsavi Ian Savigar (@Bigsavi) reported

    @O2 I have just spent half an hour being passed from one person to another and then cut off when I think I'd got through to who I need to speak to about my disputed bill. I've recorded this for my @Ofcom complaint.

  • therealdaifly Dave E. (@therealdaifly) reported

    Hi @O2 - I moved across to you from @VodafoneUK with a number I’ve had for over 20 years and I’ve never received a single spam text message. So far this week I’ve had four - including one from “O2 Billing”. Did you sell my number to a spammer or is it just hacked? 🤔

  • umaymahmaya mayms🍓 (@umaymahmaya) reported

    @O2 I don’t appreciate your “help”.

  • Dssmith111080 David Smith (@Dssmith111080) reported

    @O2 why is my 4g and 5g signal not working at this postcode Da7 4hh