O2

O2 Outage Report in Richmond, North Yorkshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 03/19/2026 05:25

March 19: Problems at O2

O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • stuartrmoore Stuart Moore (@stuartrmoore) reported

    @O2 Number ported in to O2 yesterday. Supposed to have completed by 6pm. Customer services said wait until 8pm. Still no service despite rebooting many times and old sim has lost service.

  • s9pke Handy Hunks (@s9pke) reported

    @O2 by far and cannot emphasise enough how poor o2 have gone. 1 month of calling, no responses. No complaints logged for me, still charging me and no help. Hours wasted and money and time. There must be a way to escalate @ofgem

  • urvijablahblah Urvijaa (@urvijablahblah) reported

    @O2 terrible service - sim not working on day 3 itself, despite full recharge. Can't reach customer care also. Pl help!

  • benb3n_ ben (@benb3n_) reported

    @O2 how long should I expect to be offline when porting my number to you? Got a message that it would be done today, both the old and new sim are not getting any service. I’ve rebooted the phone several times

  • RogSaxton rog saxton (@RogSaxton) reported

    @O2 been waiting 5 days for you to transfer my number to your SIM card. can't get thru to your customer services.

  • Mr_Martinez75 Phil Martinez (@Mr_Martinez75) reported

    Now on Day 25 of @O2 (now part of @virginmedia ) failing to unlock my old phone for my teenage son to use. Twitter help was no help, customer service line gave false promises and emails have been ignored. Can't use a phone I have paid them for. How do I get them to do anything?

  • PiggyMalone1 Piggy Malone (@PiggyMalone1) reported

    @O2 Appalling service and a total rip off….

  • ian_foxall Ian Foxall (@ian_foxall) reported

    Hey @O2, how do I contact you by email/message? I keep going round in circles in your help section, and the chat function in my app tells me you’re busy!

  • CatFankles Gem (@CatFankles) reported

    @O2 I've now had no service on either number for over two hours. I'm alone at home, don't have a landline and have no means of making the calls I need to make. This is the latest in a long line of F-ups since I made the unfortunate decision to join O2. Can you please help?!

  • fbateallthepies Dowsey (@fbateallthepies) reported

    @O2 I’ve just been on the phone 4 32mins 2 try & pay my bill, I finally got through 2b told .. we r now closed & there is nothing he could do .. then the person on the phone deliberately started 2 say that I was being rude & when I asked 4 his name,he put the phone down #disgrace