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O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • petersnowdon
    Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • th_west
    Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • Kirsty_x85
    Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • carolinehinde
    ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • brianwinteruk
    Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • Kirsty_x85
    Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • nickbriggs72
    nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulWood1966
    Paul Wood (@PaulWood1966) reported

    Brilliant customer service by @O2 , no service for 6 weeks and no refund or partial refund because “ as in the terms and conditions we can’t guarantee fault free service “ get fault free service but paying for no service !!!!

  • Tgslim
    Tony Green (@Tgslim) reported

    @O2 Please o2 your excuses with updating to 5g for 12 months now in Chorley is getting old . No data and poor signal in the Center of Chorley but Vodafone fantastic .

  • m0mmym1lkers69
    jess (@m0mmym1lkers69) reported

    @O2 your customer service is utter shite

  • NikkiH_1984
    Nikki 🇺🇦💙💛 (@NikkiH_1984) reported

    @O2 I have DMd you. Got put through to the same team again! Same delay again! Same reading from a script again! How do I get to speak to someone who can actually help please?

  • patqueen82
    MacQueen© (@patqueen82) reported

    @crofterbecca @O2 What a joke!! I assume you’ve not received compensation for not being able to use this service? @02

  • BarbaraJMar
    BarbaraM (@BarbaraJMar) reported

    @o2 worse service ever. Unable to make and receive phone calls from/to own house without breaking up. Allegedly there is a problem with a mast they're working on. 2 months paying for crap service.

  • AshHussain_UK
    Ash Hussain (@AshHussain_UK) reported

    @FailedYentl @O2 O2 are bloody awful!

  • dijay1
    David Jackson🇺🇦🇺🇦 (@dijay1) reported

    @O2 what is the customer service number to change tariff?

  • pawseygirl
    Louisa ⭐️⭐️ (@pawseygirl) reported

    @O2 Your customer service is ridiculous the phone app is ridiculous the way I’ve been triple charged it’s ridiculous if I had any way whatsoever of getting out of these contracts now I would

  • Fueggle
    Charmaine Fueggle (@Fueggle) reported

    @O2 I have even totally restored my phone to factory settings and reloaded my esim, nothing seems to help