O2 outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Tracy West (@th_west) reported 4 minutes ago from Darlington, England

  @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

• 
  Peter Snowdon (@petersnowdon) reported 9 minutes ago from Darlington, England

  Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

• 
  Brian Winter (@brianwinteruk) reported 17 minutes ago from Hipswell, England

  Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

• 
  nick briggs💙💛 (@nickbriggs72) reported 29 minutes ago from Startforth, England

  @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

• 
  Kirsty 😘💋 (@Kirsty_x85) reported 30 minutes ago from Darlington, England

  Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

• 
  ☀️Caroline☀️ (@carolinehinde) reported 42 minutes ago from Darlington, England

  @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

• 
  Kirsty 😘💋 (@Kirsty_x85) reported 58 minutes ago from Darlington, England

  @O2 Only just managed to top up my phone so yes it's just really slow

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  G (@George_Greenn) reported 5 minutes ago

  i can honestly say that @O2 is by far the worst company i think i’ve ever had a contract with, constant issues with them, had multiple hacks after talking to the OFFICIAL phone number, price hikes galore and now i can’t even access my bill to cancel and go sim only. Shocking👍🏼

• 
  wendy devyea 🌸 (@Wendy_jDarling) reported 7 minutes ago

  @O2 please see DMs as this is urgent .a customer service agent has accidently disabled my sim

• 
  Darren Coomer (@coomerdarren) reported 11 minutes ago

  @O2 I'm absolutely pissed off with O2 i can't log in to my app as its asking for virgin media login details which I don't have an account with 2 calls to customer services & just a waste of time

• 
  Krishan chavda (@ChavdaKrishan) reported 11 minutes ago

  @O2 over an hour on your dumb chat and the agent still hasnt got me through security. Talk about slow service! 1 reply every 12 or so mins what the point of having a online chat if its this slow? Im 1h 30mins in and still not help… where are you hiring these people?

• 
  Lauren. (@LaurenDenny2) reported 11 minutes ago

  @O2 my phone number was disconnected on Thursday and was reassured numerous times it would be reconnected within 24 hours. 3 days later and it still isn’t reconnected. I’ve been advised to call 202. How when the network is still disconnected?! Very disappointing service!!!

• 
  ✨Hey_Jude ⫩✨ (@Hey_Judexx) reported 12 minutes ago

  @nikkiwba @O2 I’ve had a problem with them since January. been a customer for ?30? Years. Ordered new phone in Jan. not delivered. They’re charging me for it. Every time I phone I have to go through the whole story. many phone calls. One was 2 hrs and a couple of others for a hour or more

• 
  Siz (@simondo91) reported 13 minutes ago from Queensbury, England

  @O2 due to apparently essential maintenance being carried out in my area, I have had no signal for nearly a week, there uncle to make/receive calls,how long can I expect this to continue?

• 
  Jacob Chantler (@jachantler) reported 14 minutes ago

  @O2 I signed up yesterday but my existing mobile number was typed incorrectly so I’m not receiving the Myo2 activation code because it’s being sent to an incorrect number - I’ve tried to call Customer Support but I can’t receive the verification code because my number is wrong

• 
  AI Park (@AI_Park_GB) reported 15 minutes ago

  @O2 - trying to process an upgrade - 02 app keeps telling me to.. Won’t add new Pixel to basket, call Cust Servs..they can’t process..Raise a support ticket..nothing. Cust Servs tell me to visit store.. Store can’t process.. I feel Im being De-Mobiled’ - Is that a thing now?

• 
  IT Connect (@itconnectuk) reported 16 minutes ago

  @O2 Hi, need help with a phone unlocking, it’s currently on O2 but would like it unlocked, free of charge due to ofcom regulations, could someone assist if I provide the IMEI?