O2

O2 Outage Report in Richmond, North Yorkshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 11/20/2025 13:55

November 20: Problems at O2

O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kimrendell Kimberly Rendell (@kimrendell) reported

    @O2 I don’t have another phone but apple have already replaced the phone once so it’s surly not the phone still .. it’s getting a joke .. others that are with me are with Vodafone and 3 and no issues at all 😡

  • steveblower1 steve blower (@steveblower1) reported

    Great to see that despite knowing about a fraudulent number and charges on my mobile and despite saying all the right things, well some @O2 have still done nothing, yes absolutely nothing to resolve the issue and today for the second time in a week stopped me using my phone

  • mjf_michael Michael 💙 🌈 (@mjf_michael) reported

    @O2 Why should I when it’s not and never has been a business a/c

  • lestereverton80 ᵀᴼᶠᶠᴱᴱᴹᴬᴺᴸᴱˢᵀᴱᴿ✨1878 (@lestereverton80) reported

    @O2 sort customer services out I keep calling n keep getting cut off

  • Jay_Pee_D John Paul Dunlop (@Jay_Pee_D) reported

    @O2 hi there, I don't seem to have any data connection in Cumbernauld. I see I've have a 5G mast put up down the road but I don't have a 5G phone. When I'm not on WiFi I have no connection. Any info / help is appreciated. Thanks.

  • CamillaLatham30 Camilla Sally Louise Latham (@CamillaLatham30) reported

    @O2 @BootsUK @LoveIsland Nope don’t watch and never will.

  • BebboJ97 James Bebbington🦧 (@BebboJ97) reported

    @O2 100% worst network going!

  • steveblower1 steve blower (@steveblower1) reported

    because I won't pay for the fraudulent number that is not mine, they know about but are refusing to actually do anything about. Can someone in @O2 please contact me and actually resolve your failing, your poor performance, your abject failure to assist. Is it too much to ask?

  • K30_TCH Rhys Kotschy (@K30_TCH) reported

    @O2 why is your phone reception so f*****g poor in Swansea. It’s like we’ve gone back 30 years and I’m talking to a f*****g dalek

  • fizzychicken Linky 🇺🇦 (@fizzychicken) reported

    @O2 Yes I have. They all fail.