O2

O2 Outage Report in Richmond, North Yorkshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 01/27/2026 12:20

January 27: Problems at O2

O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Chelseamm96 Chels (@Chelseamm96) reported

    @O2 @virginmedia sort your **** out with your websites!! They’ve been crashed for god knows how long trying to purchase @peterkay_co_uk tickets!! 🤬😩

  • H0rr0r1c0n Andy (@H0rr0r1c0n) reported

    @dlch01 @O2 Awful service isn’t it! Not even a update saying when it’s gonna be up and running again

  • Rache1Flynn Rachel Flynn (@Rache1Flynn) reported

    @O2 **** off @o2

  • Gazmak101 Gareth Mackenzie (@Gazmak101) reported

    @O2 Sold where its all ******* down still you plumbs

  • CupcakeBlaker Linda Blaker (@CupcakeBlaker) reported

    @TheO2 @O2 please hurry up and fix the priority ticket site. Been trying all day to access so I can get tickets for @peterkay_co_uk. Have a feeling I’m going to end up disappointed #severefrustration #PeterKayLive

  • Smartymart1960 Martyn Richardson (@Smartymart1960) reported

    @O2 @peterkay_co_uk O2.. you are a joke.. are you still using a Sinclair MK4 ?? Won’t be using the so called priority service again.. total waste of 6 hrs 🖕😡

  • RossGS1892 Ross GS (@RossGS1892) reported

    Anyone on O2 or Giffgaff having trouble with phone calls? Incoming or outgoing? I’m getting voicemails yet the phone didn’t ring… I’m in Belfast, if it matters… @giffgaff @O2 @TheO2

  • kerryburkes Kerry Burkes (@kerryburkes) reported

    @O2 It’s been 6 hours since they went on sale and I still can’t get on, that’s an absolute joke O2. You’ll be saying keep trying on Saturday morning when pre-sale ends at this rate. Sort it out and at least give us updates on availability and what you’re doing to fix the app.

  • ajdoggy andy doggett (@ajdoggy) reported

    How has @O2 managed to have its priority service down all day. Awful form! Anyone would think @peterkay_co_uk was a big hit 😳

  • H0rr0r1c0n Andy (@H0rr0r1c0n) reported

    @ShannonParice @O2 Awful service isn’t it! Not even a update saying when it’s gonna be up and running again