O2

O2 Outage Report in Richmond, North Yorkshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 11/22/2025 07:40

November 22: Problems at O2

O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • lloseby Leigh Loseby (@lloseby) reported

    @O2 Priority on Peter Kay tickets ❌, order last night for next day not delivered today❌, no response to messages on here ❌, no email to say when being delivered but told it’s in stock ❌. Why do I bother giving you money every month. All round service is poor!

  • JoJoTFB Joooooooo ♥ (@JoJoTFB) reported

    @O2 I'm trying to redeem the apple music offer on priority and when I click go to site nothing happens. #Help

  • HasWingsUK HasWings™ (@HasWingsUK) reported

    @O2 @GoodThingsFdn @virginmedia When you call customer service on 202 and you request to speak to a manager and they say it will be in the next 24 hours. NO CUSTOMER SERVICE. Even support message are no answered as busy. O2 Travel takes 32 sec for a 2mb picture

  • richecc1 Me (@richecc1) reported

    Is it me or has the @O2 network gone shite, dropping calls, audio mid way through calls turning in to wind and data noises, having to ring somebody more than once to get connected, 5G on your phone doesn’t load. Can’t wait for my contract to end. #O2 #mobile #5G

  • NoDoJoBo Me (@NoDoJoBo) reported

    @virginmedia you've stitched me up a great one haven't you!!! Not only do I now have to pay more for my kids SIM's,as I've had to move to @O2..but #o2 are absolutely crap!!! Don't even have 5G now!!! I want to cancel my contract already..would be nice if you could contact me!!

  • pharon09055299 pharon (@pharon09055299) reported

    @O2 have you got a number for referrals thats not 0800 as I got a email to call them about an order but I am deaf and use the relay app and 0800 doesn't work on it thanks

  • jones_icloud David jones (@jones_icloud) reported

    @O2 need some help with number port gone wrong

  • VictoriaBarry82 Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    Is @O2 #priority still down after @peterkay_co_uk broke it???

  • tomsutton529 Tom Sutton (@tomsutton529) reported

    @O2 @EugenAvram5 Most of the UK for me. I tried your customer support once and wanted to stick knitting needles in my ears.

  • beccy_thorpe Beccy Thorpe (@beccy_thorpe) reported

    @O2 can someone contact me please seen as though I can never get through to anyone on the phone or via web chat!?!