O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 03/09/2026 00:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Metal_Militia_X Metal_Militia_ (@Metal_Militia_X) reported

    @O2 My service has not returned. I need my phone for work tomorrow morning can you please advise on this? I don’t want to have to go out and buy another phone.

  • Jeanes14 Jeanes (@Jeanes14) reported

    @O2 why is your website login so crap!!! Trying to login in and every answer I give which I know is right you say wrong answer!! Trying to upgrade, don’t think I will be now!!! #badservice #rubbish

  • SnakeTbh Jordan Campbell (@SnakeTbh) reported

    @O2 answe customer services ffs ive been on hold and listen to the same ****** artic monky song 10 times over half hr it said 15 mins , and ur robot who tries to take the call is a spastic

  • jayniew11 jayniew 🌻💙 (@jayniew11) reported

    @O2 This is now Day 4 of no service!! I have a husband in hospital who I can't visit and now can't talk to either. Another 5 days, as per your message today is unacceptable in my circumstances

  • KeithHi13964017 keith not saying (@KeithHi13964017) reported

    I think @o2 need to sort these issues out im sick of it now

  • Metal_Militia_X Metal_Militia_ (@Metal_Militia_X) reported

    @O2 I have rebooted several times. On the help page on o2 app they have said another 24 hours! That makes it 36 hours.That’s quite unacceptable as I need the phone for work today. Please can you look into it further?

  • jimmy_horrigan Jimmy H (@jimmy_horrigan) reported

    @O2 (1 of 2) They have a case open and have given you one more chance to fix by this evening. It's poor that O2 have not been proactive in communicating a known technical issue at your end that leaves customers without a phone at a time when staying connected is essential.

  • Jeanes14 Jeanes (@Jeanes14) reported

    @O2 also your live chat service is so bad!!!

  • Roberto36961398 Roberto (@Roberto36961398) reported

    @kelseyanewman @O2 I get the same problem. They fob me off but saying that they’ve checked any work going on in the area and I’ve said everything is fine the network is perfect so basically they’re blaming me & my phone. I’ve got a brand-new iPhone 11 with 80 gig of data and can’t use it

  • kelseyanewman kelsey newman (@kelseyanewman) reported

    @Roberto36961398 @O2 It’s mad, paying for a service and not being able to use it. ACTUAL JOKE🙄