O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 03/02/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TommyWinter23 Tommy Winter (@TommyWinter23) reported

    The level of customer service I’m getting from @o2 is an absolute disgrace. Never spoke to such incompetent unhelpful staff in all my life.

  • garyJPcooney gary cooney (@garyJPcooney) reported

    @O2 an hour trying to get through to your helpline - never used to be this bad…

  • acalumrawlinson callum rawlinson (@acalumrawlinson) reported

    @O2 hi I need help please

  • DaveLeiper David Leiper (@DaveLeiper) reported

    @O2 I raised a fraud ticket for an account takeover on 22nd February. Despite numerous phone calls and assurances that this would be looked into and the Fraud Team would be in touch……we are now some 6 weeks down the line and I’ve heard nothing. Please can someone be in touch.

  • catherine_mayer Catherine Mayer (@catherine_mayer) reported

    Has anyone had particularly good or bad experiences with @ThreeUK? They're offering cheaper deals than @O2

  • TracyLeeGomez TracyLee Photography (@TracyLeeGomez) reported

    @O2 Absolutely ridiculous been trying to get help & info for a week with intermittent Internet on ship. No communication or direct info on roaming charges

  • Daysack_ DaySack_ (@Daysack_) reported from Fleet, England

    @O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯

  • darknessandmist darknessandmist (@darknessandmist) reported

    I need urgent help please @O2

  • ujuice ujuice  (@ujuice) reported

    @O2 I have had 2 calls in a week asking me to upgrade and clearly are not UK CALLS and then after I hang up I a code to retrieve my account

  • ItsJurassicMark Jurassic Mark 🦕🦖 (@ItsJurassicMark) reported

    @O2 Only spoke to a person once yesterday in online chat, not through the support channels, but when I went to buy a new plan again they popped up. They said they'd transfer me to correct department, closed the chat and left me on read. So frustrating.