O2

O2 Outage Report in Richmond, North Yorkshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 02/07/2026 15:55

February 07: Problems at O2

O2 is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • H0raceWimp Iain Montgomery (@H0raceWimp) reported

    @O2 I have spent an hour today with your customer service staff. Trust me, this scheme is not as advertised.

  • running_jane Swim_Bike_Run_Jane 💙 (@running_jane) reported

    @techdotintel @virginmedia @O2 I’ve been an #O2 customer over 15 years & #VirginMedia customer for over 2 years, I’d just like reliable Broadband coverage across my entire home. Been promised Pods but they never materialised.

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 I’m having so many problems with your customer services team. They are refusing to cancel my contract. I just want to leave your terrible network. 💔💔💔💔

  • LevinInigo Levin Padrigan Iñigo (@LevinInigo) reported

    @O2 I want to cancel my current contract but Im stuck in an endless phone queue. Please assist me

  • JohnMoonie3 John Moonie (@JohnMoonie3) reported

    @O2 New phone arrived today with a new sim card, can't get any network access with the sim card in the new phone. I'm already an 02 customer so am I supposed to use the sim card from my old phone?

  • H0raceWimp Iain Montgomery (@H0raceWimp) reported

    @O2 Promised a "manager call back". Presumably that was the 18 second silent call from your Customer Services number earlier.

  • chezally Ally (@chezally) reported from Ayrshire, Scotland

    @O2 customer services, you've lost a long standing customer tonight.

  • purple_dragon25 kelly * double jabbed * (@purple_dragon25) reported

    @O2 I need your help. My dad is 70 years old, doesn't know how to use the internet so just needs a phone he can use in emergencies. He doesn't want ANY data. What can you offer him?

  • Sattvicsatsbuni Ramona (@Sattvicsatsbuni) reported

    @O2 tried 3 times to go through with an upgrade and your site is down or just not refreshing so I can't complete the transaction

  • Satchi1 Heather Bennett (@Satchi1) reported

    Rather than #Volt supercharging my broadband @virginmedia @O2 it's gotten really slow!