O2 Outage Report in Richmond, North Yorkshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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nick briggs💙💛
(@nickbriggs72) reported
from
Startforth, England
@O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠
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☀️Caroline☀️
(@carolinehinde) reported
from
Darlington, England
@llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
@O2 Only just managed to top up my phone so yes it's just really slow
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kay-Tee
(@Katy_mo) reported
@O2 So you'll leave customers 2 months without properly working signal with no update, no resolution date or any kind of help?
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Louise S
(@Louise243) reported
@O2 Yes, it clearly said it was a test. My problem is that you tested system at 07:45h! That's not on. You ought to test it at a more civilised hour! Will you be taking that feedback on board? I'm sorely tempted to turn off alerts if you're going to be testing the system so early.
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Lisa
(@Lisa45384506) reported
@O2 great customer service from shravan. Gave me a blinder of a good deal on a new phone.
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NEO GEO
(@klf777) reported
@_ajohnstone @O2 How do i get hold of something like this been entering prize draws and competition for past year but never win
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Kay-Tee
(@Katy_mo) reported
@O2 No because you take 2 months+ to fix a 4G mast, let alone 5G
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Vasilios Ioakimidis
(@vasilios_) reported
Thank you @o2 for cutting me off from family and work at a time of a global pandemic and despite the fact that I have never missed a payment. 🤨 not a very customer-friendly approach. #02
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Kay-Tee
(@Katy_mo) reported
@O2 Hi @O2 I'm STILL waiting for some resolution to this issue, we've had no updates bar a text to say "We're working on this". When are we going to have a working mast?
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Neil Hendry
(@donnyhendry82) reported
@MarkEvansO2 I'm very glad that you team in @O2 listen to their customers even when a formal complaint has been made. Getting tired of your company now
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JOEYSPINOZA
(@JOEYSPINOZA1) reported
@O2 You are still sending me emails claiming that I owe you £605. I never received the phone. You have confirmed that I never received the phone. My contract is cancelled. What is wrong with you?
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Chris Battle
(@ChrisBattle666) reported
@O2 please explain to me why i can get a better, cheaper deal being a new customer than i get for being loyal for 18+ years??