O2

O2 Outage Report in Richmond, North Yorkshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 02/06/2026 14:40

February 06: Problems at O2

O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TiffanyTilley7 Tiffany Gancheva (@TiffanyTilley7) reported

    @O2 we have a tablet plan with you - went to login on my02 over the weekend to pay but the account isn’t there anymore🤯 why?

  • JackHesselden Jack (@JackHesselden) reported

    @O2 Having trouble with phone signal not working.

  • marnierosefinn Marnie🌺 (@marnierosefinn) reported

    @O2 please sort your signal out🙃

  • litinskis Zans Litinskis (@litinskis) reported

    @O2 I don't get what wrong with your service, I have finished contract with you due to you have changed a contract and increasing price. Been told you gonna waive early termination fees. Have called your 7 times about the bill. Today charged 300£...

  • lenita8787 Maria Elena Zamora (@lenita8787) reported

    @O2, Hi there, code for free breakfast at Leon is not showing. Could you fix it or provide a code?

  • AliceJeffrey9 Alice Jeffrey (@AliceJeffrey9) reported

    @O2 Worst mobile provider ever. Been trying for 3 days to get a PAC code to leave but you can’t even manage that… appalling.

  • mattpt 🐞Matt P-T 🐝🌍🌳 (@mattpt) reported

    @O2 Hi. please can you stop your service texting me great news that I have 5G on my phone? I read it the first time, but now have the same repeat text - ON REPEAT.

  • somnabulus somnabulus (@somnabulus) reported

    @O2, Hi there, No Leon code at all this week. Last week not available until 8am. Please fix.

  • Chorlt0n Chorlton (@Chorlt0n) reported

    @O2 ok. I get it. 5G availability is great news. But I don’t need 5 texts from you telling me the ‘great news’ And not 3 in the past minute! I’d be more excited in your mobile service news if you had competently just the 1.

  • AliceJeffrey9 Alice Jeffrey (@AliceJeffrey9) reported

    @O2 my phone is dead which is why I cannot get a pac code. Ive spent 3 days in customer service to get no whete. i DO NOT have a phone to get the pac code…