O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 01/15/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • CitizenSuburbia Citizens of Suburbia (@CitizenSuburbia) reported

    @CharlotteCGill @O2 Shamefully, they have lied to you once and maybe twice. 1st lie saying mobile coverage isn't for indoors (BS). 2nd, if the device antenna was faulty you'd have the same issue indoor & out. If you have a friend on O2 you can prove this.

  • nrBreaksMadrid Neil Robbins (@nrBreaksMadrid) reported

    Hey @O2 why is your coverage so terrible in Weston-super-Mare? I struggle to get a data connection yet you ask me to upgrade to more data??!! Should I switch to @EE or @VodafoneUK for better coverage? I pay £35 a month for crap coverage at the moment.

  • CharlotteCGill Charlotte Gill (@CharlotteCGill) reported

    An adviser even told me that "mobiles were meant for outside". As I have had insurance for years, I said, if it is the device, I'd like @O2 to replace it. But their insurance claims are only for damage, loss and theft. So I'd basically be better off breaking my phone on purpose.

  • CarolCarol1971 carol (@CarolCarol1971) reported

    @O2 has awful connect. Speed test shows 6mbps and I’m facing the mast. My friend is getting 977mbps on EE

  • outragecouture AMP (@outragecouture) reported

    @O2 I have no 3/4G while abroad so cannot use my phone! Can’t get any help from O2. Any ideas how to fix this?

  • clairebj claire burns-jackson (@clairebj) reported

    @O2 what is going on with your signal? After 15 years with you and signal being great what has happened in the last 12 months or so? 3G doesn’t work at all, 4g doesn’t load and 5G is non existent. I’ve heard the excuses of updates for 12 months now. Sort it out.

  • CharlotteCGill Charlotte Gill (@CharlotteCGill) reported

    @LaveenLadharam @O2 no, it doesn't work :(

  • Burte1981 Simon Burtenshaw (@Burte1981) reported

    @O2 I am appalled by the continuing service I am getting. I've let it go in the past but now I fed up. I've spoken to someone who said a manager will call me (maybe) but I want this resolved today! As I have something in writing from u that u are not honouring

  • trotttrott3 dane trotter (@trotttrott3) reported

    There’s a mast down where i live and it’s been 2 weeks that I haven’t had data. @O2 any chance on a refund of the data i paid for but can’t use?

  • DragonWolf5589 Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported

    @paulamkershaw @O2 @tescomobile Yeh seems to be network wide. As not even localised to my area seeing 5 of us having same issue... Sometimes some come through twice or 3 times as well.