O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 02/23/2026 17:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mateuszjarosz0 Mateusz Jarosz (@mateuszjarosz0) reported

    @O2 hey O2 any problems with your live chat? Can't get through especially using app. Got 400 bad request error

  • tom_melrose Thomas Melrose (@tom_melrose) reported

    @O2 Hey @o2, still no improvement to the signal in Linwood, postcode is PA3 3HL, still the same adult with the faulty mast. This has been going on for 3 plus months now.

  • hiphophappily S. Donnelly (@hiphophappily) reported

    @O2 I have been on hold for over an hour. Website useless and Aura just keeps directing me to 'contact'. I need to return a phone that I ordered online but it is impossible to contact you. If this is the level of customer service then I will consider leaving O2 altogether.

  • RobynMunroPR Robyn (@RobynMunroPR) reported

    Why is my 4G painfully slow please @O2

  • searlypants The Logical Gooner (@searlypants) reported

    @O2 Have messaged you with details You say you recognise the number - is this someone genuinely trying to sell alternate O2 PAYG plans you don’t advertise online? Or is it a “recognised” scam? Why would the caller hang up abruptly when I became suspicious?

  • Jessica47624846 Jessica (@Jessica47624846) reported

    @O2 hi trying to claim my 2months free joe wicks body app with o2 priority and it’s says the app code has expired even though On my 02 priority app there is 2 days left to claim! Pls help me as it seems unfair Thanks

  • tom_melrose Thomas Melrose (@tom_melrose) reported

    @O2 Hey @o2, any update on the mast that is down in Linwood, postcode is PA3 3HL? only way you can make and receive calls is via connecting to your own WiFi. How long does it take to order and replace a part, the signal has been shockingly bad for 3+ months.

  • lostmedievalist Ricardo Caldeira (@lostmedievalist) reported

    @O2 I can’t be your only unhappy user in Exeter. It’s taken me about 20 minutes to load Twitter, I can’t stream music and I can’t even load basic websites as there appears to be no capacity in the network. This is happening everyday now and I’ve reported it before more than once.

  • craigjp1808 CraigJP (@craigjp1808) reported

    @O2 So… it’s so far taken you almost my entire cooling off period to not replace my faulty iPhone 13 Pro upgrade! It’s a joke. I’ve been a customer for 14 years, currently on 8th call for almost an hour to your CS team. Any tips? Cancel my contract?? New service provider???

  • pipsterdog Jo Duddy (@pipsterdog) reported

    @O2 Hammersmith retail store closes owing me money and O2 customer services won’t help. So cross. 😡