O2

O2 Outage Report in Richmond, North Yorkshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 03/14/2026 08:20

March 14: Problems at O2

O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Steven_Whiting Steven Whiting (@Steven_Whiting) reported

    @O2 @VMO2News No it’s virgin broadband, wish their customer service was comparable 😭

  • elucyann Emma Docking (@elucyann) reported

    @O2 my network is down!! No data or reception what’s going on?

  • EvilNinjaPhil EvilNinjaPhil (@EvilNinjaPhil) reported

    @O2 hi, I ordered a SIM card Tuesday which hasn’t turned up yet, I have tried the track my order page but the parcel ref given doesn’t work on the Royal Mail website. Help?

  • anotidaa_ Ano (@anotidaa_) reported

    @O2 😑😑😑 I’m getting tired of your tired *** network! How many times do I need to switch my phone and off just for a simple simple connection

  • Steven_Whiting Steven Whiting (@Steven_Whiting) reported

    @virginmedia @O2 Automatically cancelled. Don’t understand why if the hub 3 isn’t available I can’t have a different hub. Or why an engineer can’t be contacted directly instead of through the system which cancels. Just got to sit and wait for an unrelated issue to be fixed seems poor!

  • Steven_Whiting Steven Whiting (@Steven_Whiting) reported

    @virginmedia @O2 Service has cut out in local area but regardless of that the Hub 3 has no lights on. Spoke to CS & advised that they have no H3’s in stock to send out a replacement & that they can’t book an engineer in the system as there is an outage in the area meaning the booking will be ...

  • Nellyjuke Nellyjuke (@Nellyjuke) reported

    @O2 Still getting advice from operator on using WiFi & updating settings. Not investigating why high data usage in July compared to other months. How do I cancel my contract with you? This is very poor.

  • matthewedthomas Matthew Barney Ⓥ (@matthewedthomas) reported

    @O2 ABSOLUTE JOKE CUSTOMER SERVICE! I have just joined as a new customer and have been hung up on the customer service phone number when trying to find out when my number will be ported over. I might stay with Vodafone after all 😤

  • louise36391363 louise cable (@louise36391363) reported

    @O2 why when leaving o2 network in June and having a 0 final bill am I still waiting for a call back to get sorted the £280 you took from my account? After numerous phone calls I want my money back

  • SuryaNamaskarB Surya Namaskar B (@SuryaNamaskarB) reported

    @O2 I don't have signal for 2 days. when I check your status it says there is a problem? Are you planing to solve it?