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O2

O2 outages and service status in Richmond, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 27: Problems at O2

O2 is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • brianwinteruk
    Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • carolinehinde
    ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • th_west
    Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • nickbriggs72
    nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • Kirsty_x85
    Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • Kirsty_x85
    Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • petersnowdon
    Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • __anotherthing
    ...AND another thing: (@__anotherthing) reported

    @kokeshimum @O2 How do tariffs compare; I bet UK pays extra for (poor) service?

  • TheEnglishRebel
    🏴󠁧󠁢󠁥󠁮󠁧󠁿English Rebel - Kingdom of England (@TheEnglishRebel) reported

    @kokeshimum @O2 You might find the problem is with O2 if anything. It was fine in London, but hopeless in Devon.

  • Stevie5tapes
    Stevie Franks (@Stevie5tapes) reported

    @kokeshimum @O2 I am with O2, I work in Huddersfield, signal generally ok. O2 customer service is however very bad.

  • aaecognito
    8 (@aaecognito) reported

    @O2 pls fix your service my GOD.

  • AlanDuncan1971
    Alan Neil Duncan (@AlanDuncan1971) reported

    @kokeshimum @O2 Was in Estonia earlier this year, everywhere you went, no matter how remote the signal was booming. I drive 1m from my home and you start losing reception and that’s on the outskirts of Edinburgh; it’s pathetic and yet we pay more for a poorer service

  • Lord_Viridis
    Viridis (@Lord_Viridis) reported

    @O2 @Mally_DB Probably the one I've been telling you about for 7 months. But keep being ignorant of your failure whilst I contact the ombudsman... For anyone else .. myO2 backend is broken for a % of users and they don't know how to fix it. IT ticket closed without resolution

  • jonR1939056
    dr_yugoslavia444 (@jonR1939056) reported

    @kokeshimum @O2 Because the UK internet infrastructure is old, it's a patchwork of systems from different eras. Less developed countries have a newer total network

  • SkimoBeats
    Skimo (@SkimoBeats) reported

    @codyhaine91 @O2 That's madness! There's a communications ombudsman by the way. Get the complaint started. I had went through something similar with Three Mobile. Had it all sorted and watch contract paid off in full as redress.

  • BazBurgess
    Barry Burgess (@BazBurgess) reported

    @kokeshimum @O2 I live in Huddersfield and im on Lebara ,more than happy with my service for £6 a month. Why has it taken you 15 years to wake up and smell the coffee.

  • MarkQ_LFC
    Mark (@MarkQ_LFC) reported

    @jibbajabbba @kokeshimum @O2 I have the same problems with EE. They are shite