O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 03/24/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

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O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mcaslind babize bonke (@mcaslind) reported

    @EnglandRugby @allianz_stad @O2 Continues to be the worst layout of a team in rugby's social media history.

  • Wendy22x Wendy (@Wendy22x) reported

    @O2 Hi. I have been trying to get through by phone to cancel my contract - hold times are too long and no response via online chat. How do I cancel without having to call? I have my PAC code and have transferred my number - is that enough?

  • MagnusOpus33 AAG Michelangelo BA , LLB (Hons) (@MagnusOpus33) reported

    @O2 massive problems logging into my O2 account to check my gigabytes as am travelling CANNOT GET IN AT ALL EVEN AFTER NEW PASSWORD this is horrendous Long time customer and NOT HAPPY AT AT ITS HORRENDOUS I cannot enter the O2 site to check many things for my phone ANGRY

  • mummyonwheels Rhian Gregory (@mummyonwheels) reported

    @O2 hi, can’t sign in to the o2 priority app?

  • MagnusOpus33 AAG Michelangelo BA , LLB (Hons) (@MagnusOpus33) reported

    @O2 massive problems logging into my O2 account to check my gigabytes as am travelling CANNOT GET IN AT ALL EVEN AFTER NEW PASSWORD this is horrendous Long time customer and NOT HAPPY AT AT ITS HORRENDOUS I cannot enter the O2 site to check many things for my phone ANGRY

  • SJSDons Steven S (@SJSDons) reported

    @O2 please change your telephone hold music or employ more agents, it’s absolutely grim listening to the same garbage for 45 mins plus every time I call!

  • KarizaJane_ Kariza 🌸 (@KarizaJane_) reported

    @TicketmasterCS @O2 Hi, I’m trying to access the o2 presale for Pulp at Wyrhenshawe but it keeps saying I need a code and wait for gen sale? Even though I’m going via the o2 priority app. I have a screen recording I can DM. Please can you help, thanks.

  • Wendy22x Wendy (@Wendy22x) reported

    @O2 Hi. I have been trying to get through by phone to cancel my contract - hold times are too long and no response via online chat. How do I cancel without having to call? I have my PAC code and have transferred my number - is that enough?

  • Wendy22x Wendy (@Wendy22x) reported

    @O2 Hi. I have been trying to get through by phone to cancel my contract - hold times are too long and no response via online chat. How do I cancel without having to call? I have my PAC code and have transferred my number - is that enough?

  • csljohnkirby John Kirby (@csljohnkirby) reported

    Wow, @O2 are hard work, been on the phone for nearly 2 hours, before being cut-off, but to their credit they did call straight back, however, now been on for further 20 minutes, why does simple changes take so long, they have disconnected the call again. Terrible service, having to speak to four different people, across three departments. @Ofgem @MartinSLewis