O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 01/24/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • philmcc1875 Phil McCabe (@philmcc1875) reported

    @O2 tried to switch phones for the family from Vodafone, possibly the worst decision ever.

  • HolzyFerrell Hollieeee 😎 (@HolzyFerrell) reported

    @O2 please sort out your network in the NP20/NP10 area I've had nothing but issues for almost 2 weeks!

  • npjy83 Nathan Young (@npjy83) reported from Mid Calder, Scotland

    @O2 O2 Recycle website is not working. Tried 5 different browsers, and three separate devices. The website loads, just won't let me carry out the O2 refresh. Decided to go via Sala Mobile.

  • Nonne Anna Wissler (@Nonne) reported

    @O2 Honestly this is getting frustrating. I still don’t have a service even though it’s supposedly reinstated several times! Id like compensation as this is day 3 now.

  • npjy83 Nathan Young (@npjy83) reported

    @itsmattsharratt @O2 Mine is the same. Tried 5 browsers. Three separate devices. The website as far as I am aware is just not working.

  • Irfanbaber 🅽🅴🆅🅴🆁 🅰🅶🅰🅸🅽 (@Irfanbaber) reported

    I got confirmation from O2 regarding Volt benefits but it has only been applied to one contract not both, it's not showing up on the other, I had nobconfirmation from virgin media and the service has not been updated cc @O2 @virginmedia

  • Eddi_CK Eddie C.K (@Eddi_CK) reported

    Hey @O2 , I have sent you a DM, I cannot pay excess charges online because my transferred number is different to the number that I am able to make payments for on my 02. Please help, I've been locked out of a travel bolt on and desperately need data.

  • UA2023 Usman A ➐ (@UA2023) reported

    @O2 Hi, I would like to enable WiFi calling on my iPhone but it says I need to contact O2 to enable. Could you help?

  • jsWatp55 JSW (@jsWatp55) reported

    @O2 Ka181ne, no phone signal all day. What’s going on?

  • TheJiiMReaper Jim Kilpatrick (@TheJiiMReaper) reported

    @O2 good evening 02, I'm wondering if you could help, I still have around 9 months contract with you, but my phone is super slow, some apps barely load, I get messaged several days later, and it's all round lagging on every app. I've had it looked at, and it's not improved?