O2 outages and service status in Richmond, England
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- O2 generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England@O2 Only just managed to top up my phone so yes it's just really slow
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☀️Caroline☀️ (@carolinehinde) reported from Darlington, England@llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡
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Tracy West (@th_west) reported from Darlington, England@O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem
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Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, EnglandDear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠
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Brian Winter (@brianwinteruk) reported from Hipswell, EnglandHey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.
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Peter Snowdon (@petersnowdon) reported from Darlington, EnglandLaughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.
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nick briggs💙💛 (@nickbriggs72) reported from Startforth, England@O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jane Lewis (@lew13832731) reported@O2 what's wrong with your network? People keep trying to call me but calls not going through. Tried turning phone of. Have reported via app but no reply
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Ronnie (@ronak_malde) reported@O2 I am writing to urgently seek clarification regarding a refund that was due to be credited to my bank account. The refund was initiated on May 9, 2026, and I was informed that the funds would arrive within 3-5 business days. As of today, the money has still not been returned to my account. My experience with your customer service channels thus far has been incredibly frustrating. The primary reason I chose to migrate to another carrier was due to poor service, and this current delay only confirms that I made the right decision. Given the lack of flexibility and the difficulties I have faced, I can no longer recommend your services to others. If you feel that you have it in your heart to give me back my refund, please reach out. If not, have a meal at Wagamamas on me!
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AndrewLi2000 (@AndrewLi2000) reported@O2 New online platform shared with Virgin is horrendous. Absolutely nothing wrong with the old set up, now its slow and full of glitches. Probably spent a fortune to make it worse as well.
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Vikki (@Rocky_Horror17) reported@O2 Can you tell me how I can speak to customer service based in the UK please
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Isyraf Baharudin (@IsyrafB) reported@AXS_UK please help! I cant connect my AXS account from @O2 arena app. Please assist
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Alex scott (@Alexscott066) reported@O2 Tried manually to select 3 different networks, all gave same response of "your Sim won't allow you to connect to this network". My phone, on a similar tariff , has had no problems. The same thing happened on a trip to Oz last year. Turned out the 'system' had put a 'block' on.
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chris fear (@bluegaschris) reported@O2 @DRyan2013 Still pulling everyone’s pants down then soon as my contact was up I could not leave fast enough! Terrible service
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StevieDee (@StevieDee710) reported@O2 Offer is fine. Service poor.
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Kendra 🦦 (@miss_steele89) reported@O2 No it’s not - and after speaking to others who live here they’re experiencing the same issues
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Chris (@Chris_L95) reportedShite you men @o2 , no signal despite me being in the middle of a town. Shite