O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 12/27/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Hinizzl3 SH (@Hinizzl3) reported

    @O2 can you help me change to an e sim?

  • Nikp_97 Nik (@Nikp_97) reported

    @O2 It’s everywhere I go. I have done numerous network resets, tried several e-sims waited over 48 hours and still I get nothing and it’s been like this for the whole week! I request to leave my contract but they won’t let me. Please look into this.

  • Tweet_0100 Tweet_85 (@Tweet_0100) reported

    @O2 I have finally managed to sort most issues but did lose out because I was charged for tariff which should have been marked as cancelled.

  • adamskiWildfire Adam Breen (@adamskiWildfire) reported

    @O2 After my recent experience with your sales team I might have to switch up to a different network. Like most businesses in this day and age you don't give two hoots to the common customer.

  • arw84 Adam Whiteley (@arw84) reported from Wakefield, England

    @imran18791 @Nathan4376 @O2 Should order through third party. Cheaper, more reliable on the same network and only 24m contracts.

  • PhilMor23636503 Phil Morris (@PhilMor23636503) reported

    @O2 Fraudulent activity in my name confirmed and 'resolved' by O2 on 13/09/22 yet an outstanding loan amount and a missed payment still showing on my credit report? I'm not even an O2 customer and never have been. Seven weeks since initial reporting of issue!

  • DanielBreston Daniel Breston (@DanielBreston) reported

    @O2 is there anyone there that I can work with to leave your service. Been trying to call 202 for a day and only get disconnected. I feel sorry for the service team if you are that busy. The fault is the system of the process you're in & leadership's inability to react.

  • sammy56373846 sammy (@sammy56373846) reported

    @O2 How do I make a proper complaint ?

  • Bear230202 colin (@Bear230202) reported

    @LucyEvangeli @O2 Yeah I’ve been waiting since the 3rd of October just called again today for the 5th time to be told they have a back log what a terrible excuse eh

  • Happyengland79 Shana Hendry (@Happyengland79) reported

    @O2 are you ***************! Some of us need our phones for work but your network is so **** it's stopping people earning money! COMPENSATION is due to your customers!