O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 02/04/2026 23:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • BessiebUk BessieB.UK (@BessiebUk) reported

    @virginmedia @TheBHF @O2 That’s wonderful. However trying to get an issue sorted with your customer service - is enough to give anyone a breakdown 🥹

  • cerimiles Ceri Miles (@cerimiles) reported

    @stevenwills11 @O2 And signal, absolutely gutted I signed with them. 5G never works anywhere and 4G is just as bad.

  • KarlGarratty Karl Garratty (@KarlGarratty) reported

    Been an @O2 customer for about 10 years now. But absolutely baffled by their choice to increase rates alongside inflation, as well as RPI increases yearly. Absolute joke, plenty of cheaper better options for phones nowadays. Time to look elsewhere. Cheers @GarethTurpin 👋

  • FurryMound Andrew Farrimond (@FurryMound) reported

    @o2 with an extortionate price rise, when they can’t even fix their horrific network issues. Price rise from April, fortunately out of my contract in June. Straight back to @EE

  • MarkEngland_ Mark England (@MarkEngland_) reported

    @O2 New customer here. I received my new phone & SIM today which I've just set up. I did give you a PAC code at the time of order so I can keep my old number from EE. Do I need to do anything to start the number transfer process or will my activating your new SIM start it?

  • dayhi_ Day (@dayhi_) reported

    @bco268 @O2 Wouldn't mind it so much if the service had improved. For a small country, the amount of black spots and patchy areas is ridiculous whilst posting obscene profits each year.

  • pauldward Paul Ward (@pauldward) reported

    @O2 - I only switched to your network in December, and you’ve just emailed me to say my tariff is increasing by 17.3%! I will only have had four months on the agreed tariff at the point of increase! @MoneySavingExp is there anything I can do about this?

  • DarthVidahoo Vi (@DarthVidahoo) reported

    @O2 @virginmedia I been without WiFi for 4 weeks, can one of you help with sorting me some data so I can stay online til my WiFi installation??

  • leemacca25 Lee M (@leemacca25) reported

    How any company with piss poor service in a large town can justify a near 20% price increase less than 6 months into a contract I'll never know @O2 magical that the CCOs surname is Turpin...#DICKturpin

  • theleylands leylo (@theleylands) reported

    @O2 @ChrisJAH27 They are busier than usual counting all the profits from ths 17.3% price increase they’ve just imposed on customers whilst continuing to provide an appaling service