O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 11/29/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • EdwardsHimself Edwardshimself (@EdwardsHimself) reported

    @O2 I have reported it, but your store in Bournemouth was rude. I was told In there I could pay off my phone bill. They told they don’t accept cash/card anymore and I have to do it online. Signal is awful majority of the time and your staff are as useful as a chocolate teapot.

  • hammadhshahir Hammad Hassan (@hammadhshahir) reported

    @hyperconvexity FYI, I haven’t been paying attention, gonna revisit today. Thanks to @vodafone_de my internet is still not working. Time to switch to @O2

  • martin_rainbird Martin rainbird (@martin_rainbird) reported

    @O2 why is the network absolutely rubbish in and around Wrexham even though phone shows nearly full bars !!!!

  • WhithamJosh Josh Whitham (@WhithamJosh) reported

    @SteveH2112 @O2 Same, it's absolutely awful

  • fordy1889 Jake (@fordy1889) reported

    Do not use @O2 or their new #O2SwitchUp. Customer Service is terrible. Promised money back on three occasions and still waiting three weeks later. Manager callbacks not honoured on several occasions. Formal complaint raised for 2 weeks now, still nothing from them. @Ofcom

  • DeanJStarkey Dean Starkey (@DeanJStarkey) reported

    @O2 is the Web site down, I can't access my account and the extras.

  • Pro_Pix Matt Hancock (@Pro_Pix) reported

    Avoid the Samsung ZFlip, screen protector/screen delaminated in less than 12 months. Samsung wants to charge me for a replacement screen. The phone has been at their repair center for 6 weeks, numerous emails with no reply, truly the worst customer service ever. @SamsungUK @O2

  • Mayank0123 Mayank Malhotra (@Mayank0123) reported

    @O2 Hello, I am very very disappointed with O2 customer care team as fir the past 4 months I have to call them every time to fix my billing issue as I have a family discount on one of my mobile number. Which is still not resolved

  • Mayank0123 Mayank Malhotra (@Mayank0123) reported

    @O2 so I waited a week for them to respond and called again requesting to speak to a customer care manager this time the person over the phone said I have forwarded your request again and you have to wait so I waited a week for them to respond

  • simongarcia23 SG (@simongarcia23) reported

    @O2 I have been spent endless time on the phone and keep getting the call put down on me. I am trying to upgrade my contract and the customer service is absolutely horrendous. They do not understand why I want and each time they end up hanging up the phone! Please sort this out!