O2 outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  ☀️Caroline☀️ (@carolinehinde) reported 30 seconds ago from Darlington, England

  @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

• 
  Tracy West (@th_west) reported 46 seconds ago from Darlington, England

  @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

• 
  Kirsty 😘💋 (@Kirsty_x85) reported 2 minutes ago from Darlington, England

  @O2 Only just managed to top up my phone so yes it's just really slow

• 
  Brian Winter (@brianwinteruk) reported 6 minutes ago from Hipswell, England

  Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

• 
  Kirsty 😘💋 (@Kirsty_x85) reported 18 minutes ago from Darlington, England

  Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

• 
  Peter Snowdon (@petersnowdon) reported 30 minutes ago from Darlington, England

  Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

• 
  nick briggs💙💛 (@nickbriggs72) reported 33 minutes ago from Startforth, England

  @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rugbybloke 🇪🇪 🏴󠁧󠁢󠁥󠁮󠁧󠁿🌹 (@DelBoy80s) reported 7 minutes ago

  @RedRosesRugby @O2 How poor was that play, u14s at best.

• 
  bob (@Andypled) reported 9 minutes ago

  @O2 trying to upgrade my payg sim only deal. But can't understand why I am getting a worse deal than a new customer. Can someone advise?

• 
  Heckle King !!! (@KingHeckle) reported 9 minutes ago

  @O2 got an email saying bars have been put on my account … I never asked for this and my bills are paid … phone won’t let me call customer services to complain . I got work to do I need help

• 
  Laura (@FairyCake1983) reported 13 minutes ago

  @O2 Hi @o2, this issue is still not fixed - can ANYONE resolve this? No responses to DM’s, how else are customers meant to get help?

• 
  Lilith Tuylor (@lilith15016) reported 13 minutes ago

  @O2 O2 make it almost impossible to access the site. Poor signal, no customer care, and customers are tolerated, not welcome.

• 
  Suzannah (@Suzannahhxyp) reported 17 minutes ago

  @O2 I’ve sent a DM but haven’t had a response since Friday. I still cannot connect my Apple Watch to my o2 account — setup is showing outdated 2019 terms and not creating a new connection. Store support couldn’t fix it. Please can someone look into this urgently?

• 
  Darren Coomer (@coomerdarren) reported 17 minutes ago

  @O2 I'm absolutely pissed off with O2 i can't log in to my app as its asking for virgin media login details which I don't have an account with 2 calls to customer services & just a waste of time

• 
  Rcmnsotp (@rcmnsotp) reported 19 minutes ago

  @O2 why can’t i ever get a signal in Edinburgh city centre specifically at the east end near Waverley station, no nothing. I think I’ll be moving provider, you seem to be getting worse.

• 
  Katie W (@Starlet611) reported 21 minutes ago

  I love how @O2 brag on their adverts about their great service yet I spend my life waiting for my ‘4G’ to work because you can’t be bothered to provide decent service. What am I paying for??

• 
  Lee Stewart (@LeeStewart2383) reported 21 minutes ago

  @O2 after multiple phone calls to customer services to advise i had been receiving emails and texts stating I owed money when I dont a restriction has been placed on phone and they cant lift the restriction for upto 7 days. @O2 I wouldnt recommend you to anyone these days