O2

O2 Outage Report in Richmond, North Yorkshire, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 12/17/2025 20:15

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kazzee84 Karen Rosati (@kazzee84) reported

    @VodafoneUK Twice I’ve called Vodafone for help today and twice I’ve been cut off by the customer services rep and not called back! Only been with Vodafone 2 weeks... Starting to wonder why I left @O2 🙄

  • mrchrisfloyd chris floyd (@mrchrisfloyd) reported

    @jem_jem_13 @O2 I was with them like 6 years ago now... The service was ****, never had signal, customer service team were embarrassing. So left after I got a brain cell and went with EE. Much, much better 🤝

  • alanlittle5 alan little (@alanlittle5) reported

    @O2 I believe you have some technical problems with a mast in my area over the last couple of weeks at least. I haven’t been able to send texts messages since then, please could you let me know what you are doing about this? Thanks Alan

  • dantheman19970 dan (@dantheman19970) reported

    @O2 So it’s not a problem as long I keep up with my payments correct

  • YuvenderP Yuvender Prashar (@YuvenderP) reported

    @O2 Received a new SIM following phone theft but mobile data not working. Any help please?

  • LewisMitchell6 Lewis Mitchell (@LewisMitchell6) reported

    @O2 funny how you say you want to help, then don’t reply to any of my direct messages

  • ablondebird Tracey Mackenzie (@ablondebird) reported

    @O2 been trying app and your “customer services” number and keeps cutting out and app doesn’t help! CAN SOMEONE PLEASE HELP ME #frustration #02

  • Louhawke1994 Lou Hawke ✌ (@Louhawke1994) reported

    @O2 The coverage is poor all over. Im getting messages at say 3pm that were sent at about 1pm. It's madness

  • Nyarotso3 Nyarotso (@Nyarotso3) reported

    @O2 Can I please have someone help because I’m pissed off as it is. I have been sending messages months and months and getting sim replacements that don’t seem to be working. All this time without the sim I have still been paying monthly charges as the sim replacements never work

  • riannamarie_x rianna (@riannamarie_x) reported

    @O2 ordered an upgrade on Monday and it still hasn’t arrived!! Been told that the parcel has been lost but haven’t had any updates about where it is or what your doing to help find it