O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 01/25/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • CotyHS2 Ian Moss (@CotyHS2) reported

    You're worse than first thought @o2. I haven't had service all fecking night. You are a piece if **** as a company. Get your coverage sorted.

  • biggerman316 Mark Whittongton (@biggerman316) reported

    @O2 I have been trying to cancel my contract for 7days all they do is put the phone down on this is a joke of a company I am going to cancel my direct payment I have all the call saved and they have all my calls recorded I will never go back

  • s_maczkowski stef ◣ ◢ (@s_maczkowski) reported

    @O2 your network service has been absolutely awful in recent months. At times I've had no service in areas I previously had full 5G. What's happening? (Please don't ask me to tell you which areas, you obviously know where you've got issues)

  • JU51LNS JU51LNS (@JU51LNS) reported

    Thieving gits @O2 have increased my daughters mobile costs by 17% having only taken contract in Feb. How do they justify it apart from greed, exploitation and extortion. Signal isn’t even good on M42, so not being spent on infrastructure. @MartinSLewis

  • wilcochris Chris Wilcox 🌻🇺🇦 (@wilcochris) reported

    Seriously, @O2 are utter crap. Badgering me for stuff I don’t owe and still keep texting even though I’ve called to sort it out. Avoid these idiots at all costs!

  • HelenStevenson4 Helen Stevenson (@HelenStevenson4) reported

    @O2 having tried once again to upgrade with disastrous results I’m going to close my account. I’ve been a customer for 20+ years & your poor service is the one consistent in that time. Your staff are good but your offer is terrible. @EE @VodafoneUK I’m keen to hear your approach.

  • Ms_Cherry_B 🇬🇩 Elle-Ay 💕 (@Ms_Cherry_B) reported

    @o2 Again, I am asking you to justify this enormous price rise, when for the past month, you haven’t given me value for what I am currently paying. My local mast has been down for over a month with no sign of a fix (the brief 24hr on 21-22nd doesn’t count). What gives?

  • jonny120305 jonny haigh (@jonny120305) reported

    @O2 why is the Internet so crap in York, one of the main cities in the north

  • tendaisupply Tendai (@tendaisupply) reported

    Been with @O2 for 13 consecutive years (no idea why) and I can’t believe how bad the network has become in that period of time. If you’re anywhere with even the smallest crowd you can forget about any decent signal.

  • Seanielondon Sean Flatley (@Seanielondon) reported

    @GreggsOfficial your apps don't work on my @O2 #SamsungGalaxyS23 any reason and can you help? Please 🙏