O2

O2 Outage Report in Richmond, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, North Yorkshire, England 03/04/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jakehyslop Jake (@jakehyslop) reported

    @BobaFatt @O2 @DecembersKing Glad it’s not just me, for weeks now my signal either shows 0/1 bars, or it shows full bars but then the data just doesn’t work. In built up areas like London where signal is usually fine. O2 refuse to acknowledge it or help. Time to change networks.

  • klearmonth Kirsty Learmonth (@klearmonth) reported

    @O2 what time do you open your customer service lines today been calling all morning and keep getting message to say you are not there. Website says 9-5

  • MacDonaldAG Alex MacDonald (@MacDonaldAG) reported

    @O2 what is your support email address? Your website is absolutely impossible to navigate.

  • JMEH23 Jess Murphy (@JMEH23) reported

    @O2 please can you tell me how to get through to an actual person and not your awful automated woman that just tells you to go to the app and then cuts you off?! It’s ridiculous

  • NeilDelahay Neil Delahay (@NeilDelahay) reported

    @O2 Hey thanks. Shows full signal for my post code. We have 5 o2 devices in the house and all have same signal strength indoor and out. Dropped calls lack of data speed?

  • AverageScottay Scott (@AverageScottay) reported

    @O2 what is going on with your network today, had 4G in Chistchurch and Poole but no internet at all.

  • ferret1979_1 Mark Dodd (@ferret1979_1) reported

    @O2 Hello, can you help me initiate a return please?

  • FlickT Maureen (@FlickT) reported

    Is anyone else still having a problem with incoming and outgoing calls?! It’s been five days now it’s getting a bit beyond a joke @O2 I’ve done everything from resetting the entire phone to turning my phone on and off again to taking the sim out and putting it back in

  • justin_arnold Justin Arnold (@justin_arnold) reported

    @O2 I have DM you and provided the information requested, I have been sat here for over an hour awaiting your response to a conversation? Is this O2 idea of customer service??? #poorcustomerservice

  • Ash_InQontrol Ash (@Ash_InQontrol) reported

    @O2 I had an amazing first festival back at @Creamfields but why was your signal so ****? This is the first time I've been able to use my phone since Thursday afternoon! 🙈 Never had a problem before when I've been, just this year was so awful 😖