O2

O2 Outage Report in Llanelli, Carmarthenshire, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Llanelli, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Llanelli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Llanelli, Carmarthenshire, Wales 12/30/2025 17:55

December 30: Problems at O2

O2 is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Llanelli, Wales

Latest outage, problems and issue reports in Llanelli and nearby locations:

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • huwbevan huw bevan (@huwbevan) reported from City and County of Swansea, Wales

    @O2 really bad customer service from O2 today. One part of the company not listening to another.

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • PotockaTeresa Teresa Potocka (@PotockaTeresa) reported

    @O2 Good morning You seem to have cut me off after I paid my phone bill. Please fix ASAP. Thanks.

  • Daddy5D Joe D (@Daddy5D) reported

    No point the Government sending me an emergency tone, only a 10% chance of the getting it to me on the @O2 network!

  • ChrisK3PT Chris Nottingham (Cris) (@ChrisK3PT) reported

    @O2 is literally the worse network going been trying to upgrade since Thursday now! Paid my remaining device plan but they decided to put it as a credit on my airtime! Don’t understand how it has taken this long to sort that simple problem and it’s still not sorted! Can’t even…

  • coanna Sıla Çetindağ (@coanna) reported

    @O2 I just did. I still have no signal.

  • blooodyymary marie 𓆩♡𓆪 (@blooodyymary) reported

    I placed a device order with @O2 a while ago and haven't heard back since. After talking to customer service 4 times & being told off for contacting in the first place and that there is no one who can help me I guess I have to post publicly about in on twitter to get a reaction.

  • snake_178 Snake.178 (@snake_178) reported

    @O2 I activated an o2 priority offer for one of your venues too soon and it will expire before the doors to the venue open. Please help.

  • tonydraper Tony Draper (@tonydraper) reported

    @O2 currently in central Manchester with a full 5g signal but can't use the internet. Why is your service so bad?

  • shoegal1927 AJ (@shoegal1927) reported

    @O2 @O2 hellooooooo. See above please. Fix my data!!!!

  • smurfk41 Karen Williams (@smurfk41) reported

    Fuming! @O2 new phone 3 days ago still not working due to E sim set-up. 6 hrs in total on calls and nothing other than 5 day resolution. Lost data on watch swapping over and now no signal on previous phone. No one seems to know what’s what! Bad service. Think return and cancel.

  • JosephS65112253 Joseph Sweeney (@JosephS65112253) reported from Sutton, England

    @O2 I went on holiday the resort I was staying had all free internet, when returned home only find I had a bill for the internet from o2 , rang was told you have let them no when you go on holiday, I never used any data and still got a bill crap customer service