O2 Outage in Llanelli, Carmarthenshire, Wales

Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

@O2 really bad customer service from O2 today. One part of the company not listening to another.

@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

@NikKatushkin @zimpenfish @ruskin147 @O2 @DuckDuckGo can make your computer call the SSL-enabled version of a website, but your data is still not safe of you are using it on a public network and/or over Wi-Fi.

Have just read some of the abuse directed @O2 have been with you for 12 years and have always had great service. Know your team is working hard to fix things and things will sort themselves out.

@O2 My son is one very disappointed Pokémon hunter loosing his streaks. But he’s happy knowing that your team are working hard to fix things.

No signal on @O2 all day, WiFi in my house is down, and surprise surprise @eduroam on campus is once again NOT working. It’s okay I didn’t need to reply to important emails today or try and sort out my course transfer. Also didn’t fancy working on my presentation either...

@O2 needs to sort out their network ASAP.. really annoying having no network today!!

@dankirwan1986 It’s @O2 mate. If you’ve got any other network you’ll be fine to work. If it carries on any longer I’m going to have to go and get a Vodafone SIM card so I can work tomorrow

@O2 you lot are fixing my **** today when i get back from work. i want my number back. And i want to use the services im paying for on this monthly sim. I dont know why you didnt swap my number, but something is wrong and you jeed to fix it because i cant contact anyone .

@Dene_Palmer @O2 I wait 30 hours And they said they have technical problem.

@O2 Sorry guys but the support that just shoots canned responses at you and clearly doesn't understand basic English, turned me off so much that i stick with Vodafone

of course the my o2 app goes down when i’m tryna check my bill @O2 interesting

@O2 I am an extremely positive person. Try to see the good in every situation and everything and everyone. However your level of service towards my 75 year old mother has been shockingly **** and you should be ashamed of yourselves.She has no internet or service #SortItOutPlease

@PeanQ @O2 I’m also having the same issue. Phoned today, and told there are issues and to wait a min of 48hours before contacting again!

@O2 I need some help with my phone account please

@O2 having problems and no customer service or online help! Not impressed!

@O2 I’m never getting a phone off you guys ever again you simply sell broken iPhones to people and expect them to pay the full price

@O2 service is shocking, ive been trying to get through 2 days and not getting any joy