O2

O2 Outage Report in Llanelli, Carmarthenshire, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Llanelli, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Llanelli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Llanelli, Carmarthenshire, Wales 01/22/2026 14:00

January 22: Problems at O2

O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Llanelli, Wales

Latest outage, problems and issue reports in Llanelli and nearby locations:

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • Janeattwell Jane attwell (@Janeattwell) reported from Crofty, Wales

    @O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • huwbevan huw bevan (@huwbevan) reported from City and County of Swansea, Wales

    @O2 really bad customer service from O2 today. One part of the company not listening to another.

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Meeesterpablo Paul 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@Meeesterpablo) reported

    @ThreeUKSupport @ThreeUK we had a good run guys, would’ve been 12 years in June 💔 I put up with patchy signal all these years because you were value for money. Final straw was reintroducing roaming charges & removing free Go Roam. You forced me into the arms of @O2 xxx

  • cryptodaddyoo Bit (@cryptodaddyoo) reported

    @O2 hello my 4G service has been down for a few hours now , is there any issues?

  • rosstheconsumer Ross (@rosstheconsumer) reported

    @O2 I left my contract with you in the first 14 days but have been erroneously billed for the whole contract. Your call centre told me I have to pay it and then claim it back. Your community pages say this is wrong and to contact you here for assistance. Can you help please?

  • piggitch Lynda Pace Avery (@piggitch) reported

    Mobile phone providers are crap. @VodafoneUK head the list, marginally worse than @O2 & @EE

  • spoise87 Marc (@spoise87) reported

    @O2 SO30 is there an issue? Very very slow internet despite full 4g signal

  • Rob1966T Rob Turner (@Rob1966T) reported

    @O2 code I’ve just put in at Ember Inn for two free drinks not working on their system. Can u Help please

  • amara21 Amara #EndSARS (@amara21) reported

    @Ellhales @O2 i also received the call now from this number 03303903940. Is my account in trouble?

  • MrMatthewHolton Matthew Holton (@MrMatthewHolton) reported

    @O2 New sim with 5g is in the phone, but 5g auto data has been turned off as per instructions when I spoke to someone earlier via a works phone, I can use all other derives including texts. But calls don’t register. Just fail

  • TimWard98682357 Tim Ward (@TimWard98682357) reported

    @O2 After a 25 min call with Customer Service I was transferred to the Retention Team of O2 - the line has now been ringing for 55 minutes. How do I get to speak to someone without hanging up and having to spend another 25 minutes before I am transferred to be on hold again?

  • IonaJaneLevy Iona Jane Levy (@IonaJaneLevy) reported

    @O2 service down in London? 4G not working despite having signal bars. Very frustrating, causing problems with work as can’t send emails off phone