O2 Outage Report in Llanelli, Carmarthenshire, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Llanelli, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Llanelli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (11%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Llanelli, Wales
Latest outage, problems and issue reports in Llanelli and nearby locations:
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Morgan Saper
(@mksaper) reported
from
Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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Jane attwell
(@Janeattwell) reported
from
Crofty, Wales
@O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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Anya Russell
(@AnyaRussell97) reported
from
Gorseinon, Wales
@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
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Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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huw bevan
(@huwbevan) reported
from
City and County of Swansea, Wales
@O2 really bad customer service from O2 today. One part of the company not listening to another.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chazz Lines
(@ChazzLines) reported
@O2 Is there a way I can see chat transcripts on my account? I believe a discount has not been added to my account, and I wanted to check what I was told by customer services vs. what my bill shows :)
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BoltonSanctuary
(@SanctuaryBolton) reported
@O2 please can someone help. I have been trying to purchase a large number of tablets off you for vulnerable people during lockdown. Nobody seems able to help. Your resolution dept doesn’t respond and your sales teams aren’t interested.
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Emily
(@Redkites__) reported
@O2 Are you having technical issues? No live chat, no social media, no reply to DMs and keep cutting people off
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Lisa Morrison
(@LisaMor86807002) reported
@O2 is there an issue with your phone lines? Trying to speak to an agent, aware of the wait time as I can’t get my issue resolved online but the line continually cuts off.
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mike gettinby
(@Mike_Gettinby) reported
Hi @O2 is there a way I can cancel a contract without having to wait for an hour when calling 202? Tried a couple of times now and when I first dial the message is a 15 min wait and when I say it’s to cancel the wait time goes up to an hour. Surely I can cancel by email or chat??
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Emily
(@Redkites__) reported
@O2 @O2 Are you having technical issues? No live chat, no social media, no reply to DMs and keep cutting people off
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Addam Nozz 🏴
(@Agnozzer1) reported
@O2 You'd like to help so much it's taken you 21 hours to reply! 1 customer lost.
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Richard Ireland
(@richardireland) reported
Selected @O2 sim only plan. They messed around a lot & 5 days later their 'delivered by next day' promise still hasn't been met. Took ages to get through to cancel. Unnecessarily tedious too. Now the social team threaten me with -ve credit score bc I cancelled my DD. Morons.
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Tracey Collins
(@Albionchick) reported
@O2 Need to sort the signal out first
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.