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O2 Outage Report in Gorseinon, City and County of Swansea, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Gorseinon, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gorseinon, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 31% Internet (31%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Gorseinon, Wales

The most recent O2 outage reports came from the following cities: Swansea.

CityProblem TypeReport Time
Swansea Internet 2 months ago
Swansea Phone 2 months ago
Swansea Phone 2 months ago
Swansea Phone 8 months ago
Swansea Phone 9 months ago
Swansea Phone 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Gorseinon, Wales

Latest outage, problems and issue reports in Gorseinon and nearby locations:

  • LeeroyReed_Vex
    LEEROY REED (@LeeroyReed_Vex) reported from Llanelli, Wales

    @O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk

  • mikebonomi
    michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • huwbevan
    huw bevan (@huwbevan) reported from City and County of Swansea, Wales

    @O2 really bad customer service from O2 today. One part of the company not listening to another.

  • LeeroyReed_Vex
    LEEROY REED (@LeeroyReed_Vex) reported from Neath, Wales

    @O2 by far the worst network I’ve ever used

  • welshgje
    Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • mksaper
    Morgan Saper (@mksaper) reported from Gorseinon, Wales

    Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

  • mikebonomi
    michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • Fursey79
    Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Again,A really poor signal in the Sa12 area😔

  • reedo456
    Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • SianRhian
    Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • Janeattwell
    Jane attwell (@Janeattwell) reported from Crofty, Wales

    @O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.

  • 1JNR
    Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • kieronsrees
    Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • kevevs1908
    Kevin (@kevevs1908) reported from Swansea, Wales

    @HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank

  • kieronsrees
    Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • SianElin_PT
    Sian Elin Pedrick (@SianElin_PT) reported from Llanelli, Wales

    @MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis

  • stuartdavis21
    Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • NicolaFine1
    Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • AnyaRussell97
    Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • Fursey79
    Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Can I get some help please

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • NickWelham1
    Nick Welham (@NickWelham1) reported

    @O2 I used my phone's PAC code so I could keep my old number - but phone is still saying no network - though my number shows on the MyO2 website? What do I need to do?

  • wkendwonderlust
    Laura Thomson (@wkendwonderlust) reported

    Anyone else having problems with @O2 when abroad? My plan is unlimited data and calls when in the US & twice now my phone has been blocked from making and receiving calls to UK numbers and I am being charged additionally for intl calls when I can make them. What is going on?

  • wilcochris
    Chris Wilcox 🌻🇺🇦 (@wilcochris) reported

    @O2 Today is the 7th working day since I made the complaint and I’m not overly hopeful of any kind of resolution if I’m honest

  • theonlyshxn
    (@theonlyshxn) reported

    @O2 why has my phone signal and data been on and off for the past week? Why have you not sorted it out yet?

  • Conrad12818323
    Conrad (@Conrad12818323) reported

    @O2 Any response would be nice, or appreciated as I am still waiting for one from o2. Requesting my PAC code so I can go to another network but o2 still hasn’t responded to my request but they are still taking money from my account whilst my phone is blocked

  • JusticeTrousers
    Grev Williams is going to Mars (@JusticeTrousers) reported

    @O2 I'm a customer of many years stuck on hold trying to speak to someone as I am thinking of leaving you after the ludicrous 13.4% increase in my phone bill. Is the music and it's shocking audio quality designed to discourage callers? 20 mins of distorted racket so far.

  • keithdrickards
    Keith DR (@keithdrickards) reported

    @O2 I've cancelled all of it. Bad Omen. It never arrived.

  • phelps_tri83989
    Trish Phelps (@phelps_tri83989) reported

    @O2 thirsty Thursday code not working on app

  • wilcochris
    Chris Wilcox 🌻🇺🇦 (@wilcochris) reported

    Good to see that @O2 and @zeninternet @ZenInternetHelp are taking my complaints seriously by ignoring them. Duly noted. Ofcom complaint incoming.

  • hausofpri
    hauspfpri (@hausofpri) reported

    @O2 I have a ongoing complaint which you keep ignoring i have no service !!!