O2 Outage Report in Gorseinon, City and County of Swansea, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Gorseinon, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gorseinon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Gorseinon, Wales
Latest outage, problems and issue reports in Gorseinon and nearby locations:
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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LEEROY REED
(@LeeroyReed_Vex) reported
from
Neath, Wales
@O2 by far the worst network I’ve ever used
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huw bevan
(@huwbevan) reported
from
City and County of Swansea, Wales
@O2 really bad customer service from O2 today. One part of the company not listening to another.
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Morgan Saper
(@mksaper) reported
from
Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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Sian Elin Pedrick
(@SianElin_PT) reported
from
Llanelli, Wales
@MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Can I get some help please
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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Jane attwell
(@Janeattwell) reported
from
Crofty, Wales
@O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
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Gerwyn Williams
(@star45gazer) reported
from
Cwmllynfell, Wales
@O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Kevin
(@kevevs1908) reported
from
Swansea, Wales
@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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LEEROY REED
(@LeeroyReed_Vex) reported
from
Llanelli, Wales
@O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Cheryl Buckley
(@ChezBuckley) reported
@O2 mast in haywards heath been broken for past 2 days. I have no data whatsoever. What am I paying for?
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Bridget Halford
(@bridgethalford) reported
@virginmedia @O2 rubbish customer service. While trying to sort volt package benefits on the @O2. 3 calls to customer service and still not sorted. Now looking a new providers.
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Marj
(@marjgrrl) reported
@O2 'You have been kicked off this conference.' I waited a couple of minutes to collect myself. I called back and was greeted by another agent who finally cancelled it for me. Your customer service is apalling. Your nline system is an absolute joke. I will make sure I pass this on.
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Mrsleahhughes
(@shineyprincess2) reported
@O2 OMG WHAT A WASTE OF GETTING A PHONE REBOOTED AND NOT FIX IT WHEN WE TOLD THEM THE CHARGER WAS NOT CHARGING AND ITS NOT CHARGING HE HASENT DONE A VERY GOOD JOB HE JUST WASTED TIME BOOTING IT TO FACTORY DEFAULT I DIDNT WANT THAT I WANTED THE CHARGER AREA FIXED BUT NO WASTE
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Marj
(@marjgrrl) reported
@O2 Thank you for your assistance. I did call them yesterday. Waited 30 minutes and then was greeted by this very rude agent who did not hlep me one bit. She did not want to accept the fact that I want to end my airtime contract.
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Jayne Lewis
(@JayneLe98786910) reported
@O2 once again you’ve let me down! You agreed to remove x2 fraudulent entries from my credit file and guess what only 1 has been removed. This needs urgent attention!! Disappointed and distressed by ongoing saga.
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Zoe Joyce
(@zlmjoyce) reported
@O2 3 mobile phones with you, why have a stopped getting the family discount? Can never get hold of anyone on the phone! 🤬
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laurenC92
(@Lor3wright922) reported
Another day without the phone @O2 a new phone sent to customer that doesn’t work… verging on leaving customer care is not to the level where it should be and I’m meant to pay my bill? Almost two weeks without a phone 😞!!
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Ben
(@BenGoude) reported
@SophieClaireB @O2 Thank you I'll give that a go! Honestly wasted so much time with o2 saying the same things to different customer service people and nothing ever gets sorted 🙄
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Stephanie Brooke
(@manx_maid) reported
Thanks for that 48 minute outage, @O2 😠