O2 Outage Report in Gorseinon, City and County of Swansea, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Gorseinon, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gorseinon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Gorseinon, Wales
Latest outage, problems and issue reports in Gorseinon and nearby locations:
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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Kevin
(@kevevs1908) reported
from
Swansea, Wales
@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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Morgan Saper
(@mksaper) reported
from
Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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Jane attwell
(@Janeattwell) reported
from
Crofty, Wales
@O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.
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LEEROY REED
(@LeeroyReed_Vex) reported
from
Neath, Wales
@O2 by far the worst network I’ve ever used
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LEEROY REED
(@LeeroyReed_Vex) reported
from
Llanelli, Wales
@O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk
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Anya Russell
(@AnyaRussell97) reported
from
Gorseinon, Wales
@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Can I get some help please
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
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Sian Elin Pedrick
(@SianElin_PT) reported
from
Llanelli, Wales
@MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis
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huw bevan
(@huwbevan) reported
from
City and County of Swansea, Wales
@O2 really bad customer service from O2 today. One part of the company not listening to another.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Ullyott
(@Richard_U) reported
Dear @O2 why is 5G so slow in S2? 5G is supposed to be supper fast and reliable
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Emily
(@Emilyy_McFlyy) reported
@O2 why have I received a 97p bill for a contract I cancelled the day after I took it out (within the cooling off period and I never even used the sim, it’s still in the sealed packaging) and why can’t I view it anywhere?
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Ellie Sharpe
(@Eleanor1510) reported
@TfL needs to sort their issues out though. 2 games in last year. 2 nightmare experiences trying to get home on public transport. Wembley Park randomly closing last night and shoving us to Central to where we couldn’t catch the metropolitan line! No signal with @o2 to find out!
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TotsOn
(@TotsOnGuide) reported
@O2 trying to use the codes for Kids eat free at Pizza Hut and they won’t work. Can you help?
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Monika
(@MonikaTalaga) reported
THE WORSE CUSTOMER SERVICE I HAVE EXPERIENCE IN MY ENTIRE LIFE- @o2
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***** ******
(@pebbs_uk) reported
@O2 hi i send a dm could u help? I would like to sign up for a £6 contract to get volt.
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Jack Graham
(@jacktgraham) reported
@O2 are your phone agents working today? I’m helping my grandmother with her contract, it’s taken us hours and we keep getting hung up on - despite being promised a call back 24 hours ago. Doesn’t speak wonders for your customer service…
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alison evans is still European!
(@Ame903) reported
@O2 still no service in the CF63 area, still no response from O2
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Monika
(@MonikaTalaga) reported
@O2 be careful guys, when getting on a journey with @o2, what was supposed to be a simple number transition became a nightmare that is taking now 5 days of me being cut off from my service right before my big European trip starting on Monday. It’s a big NO for @o2 , shame !
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Bailoooooooo
(@_Bailo_) reported
@O2 Hi I’ve got data roaming on, changed my tariff to include USA and even though it says 4G on the signal bars I can’t use data. What can I do to fix it?