O2

O2 Outage Report in Gorseinon, City and County of Swansea, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Gorseinon, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gorseinon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Gorseinon, City and County of Swansea, Wales 11/26/2024 02:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gorseinon, City and County of Swansea, Wales

The most recent O2 outage reports came from the following cities: Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Phone
United KingdomSwansea Phone
United KingdomSwansea Phone
United KingdomLlanelli Phone
United KingdomSwansea Phone
United KingdomLlanelli Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Gorseinon, Wales

Latest outage, problems and issue reports in Gorseinon and nearby locations:

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • star45gazer Gerwyn Williams (@star45gazer) reported from Cwmllynfell, Wales

    @O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • LeeroyReed_Vex LEEROY REED (@LeeroyReed_Vex) reported from Neath, Wales

    @O2 by far the worst network I’ve ever used

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • LeeroyReed_Vex LEEROY REED (@LeeroyReed_Vex) reported from Llanelli, Wales

    @O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • mksaper Morgan Saper (@mksaper) reported from Gorseinon, Wales

    Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

  • huwbevan huw bevan (@huwbevan) reported from City and County of Swansea, Wales

    @O2 really bad customer service from O2 today. One part of the company not listening to another.

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • SianElin_PT Sian Elin Pedrick (@SianElin_PT) reported from Llanelli, Wales

    @MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • Fursey79 Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Can I get some help please

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • kevevs1908 Kevin (@kevevs1908) reported from Swansea, Wales

    @HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank

  • Janeattwell Jane attwell (@Janeattwell) reported from Crofty, Wales

    @O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.

  • Fursey79 Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Again,A really poor signal in the Sa12 area😔

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 @MaggyLawson @MaggyLawson did you get through to O2’s contact centre in South Africa?🇿🇦🇿🇦🇿🇦 Were the staff rude to you?💔💔💔

  • lynseybestitch1 lynseybestitching (@lynseybestitch1) reported

    @O2 I dropped my son off at school this morning to find out they called me yesterday for medical reasons and obviously couldn't get me. This is absolutely ridiculous, terrible service and the instructions I was given even stated I would have to activate it myself. I am beyond mad

  • Macerty Joe's piece for Life-Liberty-Equality (@Macerty) reported

    Ordered the iPhone 14 Pro Max 3 weeks ago from O2 outlet and was due to collect it yesterday but still hasn’t arrived. Apple and/or O2 should be compensating anyone who is experiencing supplier issues. Not good enough! @O2

  • wendirose1331 Wendi Stimpson (@wendirose1331) reported

    @O2 I’ve given up now. I don’t think it’s your staff being slow to respond. Seems like a more technical issue (unless they routinely nap whilst in the middle of a chat?)

  • adison33601185 adison (@adison33601185) reported

    @O2 Restarting doesn’t work! Network checker says “Looks like a nearby phone mast isn’t working as it should, sorry. Our engineers are likely to be on the case already, and your service might come and go until we fix it.” N12 7AS. I’m literally at my wits end, it’s been 4 days!😤

  • kwhite_96 Katharine White (@kwhite_96) reported

    @O2 Hi, I have sent multiple messages, emails and live chats and have not received a response. It seems I only get a response if I do it publicly. Could you please ask a manager to contact me. I have asked for my issue to be escalated multiple times now to no answer.

  • curious_mind__ curious_mind__ (@curious_mind__) reported

    @O2 No online chat available for PAYG! Twitter handle ignores the tweets for help. On calling cust care they are least bothered and try to sell the products! They can’t even get a sim delivered. Bad experience even before starting with O2! I’m done ❌

  • raymasscout dany (@raymasscout) reported

    @O2 I need help activating my volt benefits, could you help me?

  • kayandsha KayleighFord-Griffin (@kayandsha) reported

    @O2 my signal has been down since yesterday evening, please can you tell me when it is going to be back up and running?

  • katabasis16 @katabasis16 (@katabasis16) reported

    @O2 just had incomprehensible call from your Delhi call centre . Wha????? She hang up after I said 'huh?' too many times