O2 Outage Report in Gorseinon, City and County of Swansea, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Gorseinon, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gorseinon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Gorseinon, Wales
Latest outage, problems and issue reports in Gorseinon and nearby locations:
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Can I get some help please
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
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LEEROY REED
(@LeeroyReed_Vex) reported
from
Neath, Wales
@O2 by far the worst network I’ve ever used
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Kevin
(@kevevs1908) reported
from
Swansea, Wales
@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Jane attwell
(@Janeattwell) reported
from
Crofty, Wales
@O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.
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Gerwyn Williams
(@star45gazer) reported
from
Cwmllynfell, Wales
@O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour
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Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Sian Elin Pedrick
(@SianElin_PT) reported
from
Llanelli, Wales
@MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
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LEEROY REED
(@LeeroyReed_Vex) reported
from
Llanelli, Wales
@O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Morgan Saper
(@mksaper) reported
from
Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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huw bevan
(@huwbevan) reported
from
City and County of Swansea, Wales
@O2 really bad customer service from O2 today. One part of the company not listening to another.
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rishab Jain
(@rj_uoe) reported
@virginmedia disgraceful Virgin media, trying to resolve the new connection issue from last 2 weeks and incompetent customer support had no sense. Virgin is lying to customers at whatever extent they can to sign up. And spoiling O2 name along @O2 @VMO2News
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Ananth
(@Ananth88615162) reported
@O2 Update: DAY 8 still no resolution and unable to receive calls as my number port issue is not fixed , absolute joke, promised calls for manager , not a surprise no one had the courtesy to call me back.
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Craig James
(@CraigSJames) reported
@O2 Hi, I tried the website and it’s the same thing. When I make the payment it looks like it’s processing but just times out. I’ve tried 3 bank cards and Apple Pay. Same problem each time.
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Paulo 🐀
(@pandraus) reported
@commerzbank and @O2 I'm trying to buy a phone from o2, and it asked to leave a deposit. Using the credit card from commerzbank, it says I need to set up the TAN on my CC, but I have done that already. Do you guys have other customers with the same issue? Thank you.
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Sophie Randall
(@sophievrandall) reported
@O2 I rang yesterday to complain that I wasn’t receiving any signal on 4G/5G or having clear phone calls. You’ve sent me a new sim/ waiting for a technician to call but you’ve deactivated my sim!!! How am I suppose to answer your phone call? How am I meant to use my phone!!
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LL
(@LifeofLL) reported
@jolecoma @O2 Hi, I'm having the same issue. By any chance were you trying to book Avatar?
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R🎄
(@RebeccaAliceEFC) reported
@O2 how long does it take to get service on a new SIM card for a new phone - same phone number?
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Ben
(@rockandrouleur) reported
@O2 Thank you to whomever was sorting my issue with new sim activation this morning. Please apologise to her for the manner in which the call was abruptly ended mid-sentence. She was so efficient in activating the new sim, it disconnected the old one mid call.
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Lee
(@LeeDeacy90) reported
@O2 I recently upgraded my phone and can no longer join the wifi on the underground. The manage my 02 wifi link on the 02 app doesn’t work?? I have tried using wifi, data, different computer, I have turned off my phone & reset my network settings, Can you get this resolved asap?
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Gareth Hardy
(@downwithdesign) reported
@O2 Who can I speak to about not getting the service I pay for? 4G is unusable for me no matter where I go, yet my friends on EE get 170mb/s frequently. It's ridiculous.