O2 Outage Report in Gorseinon, City and County of Swansea, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Gorseinon, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gorseinon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Gorseinon, City and County of Swansea, Wales
The most recent O2 outage reports came from the following cities: Neath, Ammanford, Llanelli and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Neath |
Phone | |
| Ammanford |
Wi-fi | |
| Llanelli |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Gorseinon, Wales
Latest outage, problems and issue reports in Gorseinon and nearby locations:
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Anya Russell
(@AnyaRussell97) reported
from
Gorseinon, Wales
@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
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Morgan Saper
(@mksaper) reported
from
Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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LEEROY REED
(@LeeroyReed_Vex) reported
from
Neath, Wales
@O2 by far the worst network I’ve ever used
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Can I get some help please
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
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LEEROY REED
(@LeeroyReed_Vex) reported
from
Llanelli, Wales
@O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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huw bevan
(@huwbevan) reported
from
City and County of Swansea, Wales
@O2 really bad customer service from O2 today. One part of the company not listening to another.
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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Kevin
(@kevevs1908) reported
from
Swansea, Wales
@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
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Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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Sian Elin Pedrick
(@SianElin_PT) reported
from
Llanelli, Wales
@MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Jane attwell
(@Janeattwell) reported
from
Crofty, Wales
@O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Trish Gordon
(@TriciaGordon) reported
@O2 And again this is totally unacceptable. What is your complaints process? What is the point in having a social media team that can't help without you calling the number that never puts you through!!!
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Karen Maxwell
(@KarenMaxwell167) reported
@O2 why does your header say open till 10pm but trying to call cancellations says 8pm? Please don't insult me with one of your pre-prepared messages saying you're busier than usual. If you don't allow customers to cancel then you're in breach of the contract.
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Georgina
(@GeorginaClarex) reported
@O2 can you explain why I pay you £50 a month and I can’t even make or receive calls because of some “mast being Down” it’s beyond a joke now ! you haven’t addressed the problem and I can’t seem to even physically speak to anyone at o2 because you aren’t answering!! Disgusted
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Jak Maxwell
(@jak_maxwell) reported
@O2 tried to call and automated service said there was a 30 minute wait, continued on and when I said it was a cancellation then it magically changed to an hours wait and you close at 8pm 😡 what other cancellation options are there??
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xLiannex ♐
(@liannep1987) reported
@O2 one of the worst company's for lack of customer care! Been having an ongoing billing issue , being billed for a fraudulent account for 2 months now ! Still waiting on fraud team contacting me , meanwhile I'm continuing to be charged for 2 accounts one of which isn't mine !
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Katherine Donnelly
(@katdon237) reported
@O2 hi both mine and my mums phones are saying "not registered on network" when trying to make calls, both phones are on o2 network. Tried rebooting with no luck. Any solutions?
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Cheeky Chops 🦖🦕
(@MorningFilth) reported
@O2 Your FLAGSHIP store in Manchester market street had nothing. That’s just plain bad. I wanted to grab one today out of a store
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Dcxtweet
(@Dcxtweet1) reported
@itvMLshow Broadband/mobile network venture Volt = shambolic. Obliged by Virgin Media to pay more monthly for Volt whilst @O2 advised not eligible for Volt. I switched to o2 for that only. o2 in Bournemouth is also not as advertised (3G/4G max if lucky) Help! Ombudsman?
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dapperVently
(@dapperVentley) reported
@o2 I am still waiting to speak to someone so that I can cancel my contract all I get your call is going to be handled shortly for the last 44.44 mins!!!!!!!!!!!!!
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MB
(@MBComp19) reported
@O2 why does your customer service number automatically drop the call