O2

O2 Outage Report in Gorseinon, City and County of Swansea, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Gorseinon, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gorseinon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Gorseinon, City and County of Swansea, Wales 06/04/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gorseinon, City and County of Swansea, Wales

The most recent O2 outage reports came from the following cities: Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Phone
United KingdomSwansea E-mail
United KingdomLlanelli Phone
United KingdomNeath Phone
United KingdomAmmanford Wi-fi
United KingdomLlanelli Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Gorseinon, Wales

Latest outage, problems and issue reports in Gorseinon and nearby locations:

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • LeeroyReed_Vex LEEROY REED (@LeeroyReed_Vex) reported from Neath, Wales

    @O2 by far the worst network I’ve ever used

  • huwbevan huw bevan (@huwbevan) reported from City and County of Swansea, Wales

    @O2 really bad customer service from O2 today. One part of the company not listening to another.

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • Fursey79 Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Again,A really poor signal in the Sa12 area😔

  • SianElin_PT Sian Elin Pedrick (@SianElin_PT) reported from Llanelli, Wales

    @MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • star45gazer Gerwyn Williams (@star45gazer) reported from Cwmllynfell, Wales

    @O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • Fursey79 Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Can I get some help please

  • mksaper Morgan Saper (@mksaper) reported from Gorseinon, Wales

    Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • LeeroyReed_Vex LEEROY REED (@LeeroyReed_Vex) reported from Llanelli, Wales

    @O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk

  • Janeattwell Jane attwell (@Janeattwell) reported from Crofty, Wales

    @O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • kevevs1908 Kevin (@kevevs1908) reported from Swansea, Wales

    @HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • getnorthern getnorthern - “a discrace to Britain” - “*******” (@getnorthern) reported

    @Marc_Hadley @O2 Awful service with regards to this. Generally happy with them, but not happy with being fobbed off.

  • TamlynWorrall Tamlyn Worrall (@TamlynWorrall) reported

    @O2 not only did you fail to transfer my sons number to his new account, in spite of hours on phone & assurances today, it seems you have now CUT OFF both phones completely. And yet, we are being charged for 2 accounts with O2. Neither phone number works. Please call me urgently.

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 Hi how are you today? Why don’t you have an easy way to make device plan payments? Why do customers have to call up and speak to one of your customer service advisors just to make a partial payment towards the device plan?

  • wine_oasis Truffles 🇪🇺🇲🇺 🇺🇦 (@wine_oasis) reported

    @O2 read your Guide this HAS HAPPENED 4 times and I can only contact you through here. No one should buy your network in Barnet. Crap service. I will DM you

  • DaSquidinator #DefundTheBBC (@DaSquidinator) reported

    @SkyHelpTeam @tescomobile About time you ditched @O2 as your VMNO partner... Their network is CRAP!

  • nbrown_nicky Nicky Brown (@nbrown_nicky) reported

    @O2 So your response was be patient; it’s been six weeks of patience! 1st complaint made Aug 6th, 2nd 19th via email! how patient should a person have to be when they have sporadic service, having their life made miserable & having to make nr daily calls to you that lead to nothing?

  • AnnaLambertini Miss Lambert MCCT (@AnnaLambertini) reported

    @O2 Got a new phone. Neither old or new sim work in the phone. HELP! Can’t call for support. What should I do?

  • andyhamill1 Andy Hamill (@andyhamill1) reported

    @LeighNYA @O2 Somebody else not happy with their service provider. Hope yours gets sorted Leigh. Enjoy your break.

  • walton_bhoy John Bhoy Walton (@walton_bhoy) reported

    @O2 You will take full payment next month when u clearly say my service will be effected by your work which is over a week. Paying for a service u openly state u can't deliver. I don't need network help tips just one thats working.

  • Jasmine940121 Jasmine B (@Jasmine940121) reported

    @O2 I upgraded my phone 2days ago I was told next day delivery Only for @dhlexpressuk did not come yesterday,then it wasn’t delivered today and here I am still waiting But when I ring DHL I had to rearrange for tomorrow if my phone doesn’t come tomorrow I will cancel my contract