O2

O2 Outage Report in Gorseinon, City and County of Swansea, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Gorseinon, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gorseinon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Gorseinon, City and County of Swansea, Wales 12/21/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Gorseinon, Wales

Latest outage, problems and issue reports in Gorseinon and nearby locations:

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • Fursey79 Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Again,A really poor signal in the Sa12 area😔

  • SianElin_PT Sian Elin Pedrick (@SianElin_PT) reported from Llanelli, Wales

    @MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • mksaper Morgan Saper (@mksaper) reported from Gorseinon, Wales

    Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

  • Janeattwell Jane attwell (@Janeattwell) reported from Crofty, Wales

    @O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.

  • LeeroyReed_Vex LEEROY REED (@LeeroyReed_Vex) reported from Neath, Wales

    @O2 by far the worst network I’ve ever used

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • kevevs1908 Kevin (@kevevs1908) reported from Swansea, Wales

    @HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • LeeroyReed_Vex LEEROY REED (@LeeroyReed_Vex) reported from Llanelli, Wales

    @O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • huwbevan huw bevan (@huwbevan) reported from City and County of Swansea, Wales

    @O2 really bad customer service from O2 today. One part of the company not listening to another.

  • Fursey79 Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Can I get some help please

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • princess_knicks princess knickers (@princess_knicks) reported

    @O2 is it possible to get an update on the mast fix affecting me? It’s been over 24 hours…

  • olliesamyphoto Ollie (@olliesamyphoto) reported

    @O2 Anywhere in south east London is horrific. Streatham is nicknamed the streatham black hole, I can stand next to your satalite dish at Crystal Palace and get bugger all, tooting is atrocious. Unless I’m in Covent Garden or croydon I don’t see why I pay my bill for poor reception

  • Jleehonw Jamen Lee (@Jleehonw) reported

    Been transferred to 5 sales/ CS team, no one got a clue how to sign me up for eSim as a new customer @O2. Can someone advise me?

  • M_Sharaf Mohamed Sharaf (@M_Sharaf) reported

    @O2 hey, my roaming doesn’t seem to be working, this is the 2nd country I’ve been to where I can’t get data services, and support through the app doesn’t seem to work. Seems like since I’ve been given a loyalty discount I started losing features on this line…

  • cammsuckks camm on eileen (@cammsuckks) reported

    @O2 hi I have DM'd you about some information that I required in order for my insurance to process a claim on my phone, please could you help?

  • gurrydj Dan (@gurrydj) reported

    @RyanPS90 @EnglandRugby @O2 Sorry but I don’t think Ewels is up to it, Simmons is class in the prem but been crap at England he should not be starting. I also think we have better and young Hookers in the prem that should start. The backs are lacking leadership. I would start Youngs to support that.

  • ToTravelIsToLi1 To-Travel-Is-To-Live (@ToTravelIsToLi1) reported

    @virginmedia Yes. The @o2 customer service is processing the request and says it will take 14days.

  • Dominik_Seitz Dominik Seitz (@Dominik_Seitz) reported

    @O2 01239 200115. When I asked how I could be sure that he was really calling from O2 if he had to ask me how high my last bill was, his reply was “Jesus, what’s with you…” Very good way to kill your brand. I’ve been a customer for years and this has put the nail in the coffin.

  • gurrydj Dan (@gurrydj) reported

    @RyanPS90 @EnglandRugby @O2 Manu England days should be gone, they should have brought in Kelly. With regards simmonds he’s ok but he’s been poor this year all around. He would get bullied V most sides with class players such as AB, France.

  • I_See_Morons jr (@I_See_Morons) reported

    @EnglandRugby @O2 If Simmons can get some ball he'll have a great day. If he's starved, then he's England career is in trouble.