O2

O2 Outage Report in Gorseinon, City and County of Swansea, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Gorseinon, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gorseinon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Gorseinon, City and County of Swansea, Wales 10/04/2024 10:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Gorseinon, City and County of Swansea, Wales

The most recent O2 outage reports came from the following cities: Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Phone
United KingdomSwansea Phone
United KingdomLlanelli Phone
United KingdomSwansea Phone
United KingdomLlanelli Phone
United KingdomSwansea Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Gorseinon, Wales

Latest outage, problems and issue reports in Gorseinon and nearby locations:

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • star45gazer Gerwyn Williams (@star45gazer) reported from Cwmllynfell, Wales

    @O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • mksaper Morgan Saper (@mksaper) reported from Gorseinon, Wales

    Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

  • SianElin_PT Sian Elin Pedrick (@SianElin_PT) reported from Llanelli, Wales

    @MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • Fursey79 Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Can I get some help please

  • huwbevan huw bevan (@huwbevan) reported from City and County of Swansea, Wales

    @O2 really bad customer service from O2 today. One part of the company not listening to another.

  • LeeroyReed_Vex LEEROY REED (@LeeroyReed_Vex) reported from Neath, Wales

    @O2 by far the worst network I’ve ever used

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • LeeroyReed_Vex LEEROY REED (@LeeroyReed_Vex) reported from Llanelli, Wales

    @O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk

  • Fursey79 Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Again,A really poor signal in the Sa12 area😔

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • Janeattwell Jane attwell (@Janeattwell) reported from Crofty, Wales

    @O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.

  • kevevs1908 Kevin (@kevevs1908) reported from Swansea, Wales

    @HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • StevenJonMiller Steve Miller (@StevenJonMiller) reported

    @O2 I don’t deliver a service to you by doing the work for you. I thought you were paid to deliver the service to us?

  • drewsnx Drew White (@drewsnx) reported

    @O2, hi - I want to switch from @virginmedia cable to O2 5G. When I went into an O2 Shop & asked about offers, they told me as I'm a Virgin Media customer I should ask VM, as the two are linked. They mentioned "Volt", but I can't see how this relates to my situation. Any idea?

  • EmmGee1966 Emmicron #BackBoris DefundTheBBC #TriggerArticle16 (@EmmGee1966) reported

    @O2 I am in the process of receiving the worst customer service I have experienced in a very long time. I have phoned you over 20 times this week and issues still not resolved. This will be my last contract with #O2

  • ShabyDiamond ShabyDiamond (@ShabyDiamond) reported

    So looks like @O2 doesn’t care about a customer who’s been with them for nearly 18 years - a complaint made and they offer a measly £30 which doesn’t even cover 2 months bill - @EE where u at holla at your boi looking for a new contract and better deals than you know who

  • safiya_amina_3 Safiya Amina Hafeji (@safiya_amina_3) reported

    I forgot to add, the @o2 advisor who took my first complaint is the same person who repeatedly asked the questions 'are you sure?', 'are you sure?', 'are you sure?'.

  • PaulHag87 Paul Haggerty (@PaulHag87) reported

    @O2 Once again... my complaint still hasn't been actioned. Who do I need to escalate this to as your complaints team seem to be unable to resolve this?

  • jess18x Jess Jones (@jess18x) reported

    Why am i paying @O2 so much a month just to have a phone with no signal? i cant text, call or use my Internet!!

  • MickeyBrasco Micky Brasco (@MickeyBrasco) reported

    @O2 my mobile data has stopped all of a sudden. My o2 app says I have no data services but in my tariff says its 15gb per month. Tried to add a bit on but wouldn't let me and your messaging service is unavailable. What's the best way to contact someone to look into this?

  • EmmGee1966 Emmicron #BackBoris DefundTheBBC #TriggerArticle16 (@EmmGee1966) reported

    @O2 is customer service important to you? Do you respond to social media posts? Are you embarrassed that I have had to call you over 20 times in eight days and you still haven’t resolved the issue? Absolutely disgusting’service’!

  • CharlieIDIC IDIC (@CharlieIDIC) reported

    And it isn’t giving me the allowance it says. It’s gone on as 7 Fb not 14 @O2 and @virginmedia are awful