O2

O2 Outage Report in Crofty, City and County of Swansea, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Crofty, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crofty and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Crofty, City and County of Swansea, Wales 10/30/2025 13:05

October 30: Problems at O2

O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Crofty, Wales

Latest outage, problems and issue reports in Crofty and nearby locations:

  • Janeattwell Jane attwell (@Janeattwell) reported from Crofty, Wales

    @O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • huwbevan huw bevan (@huwbevan) reported from City and County of Swansea, Wales

    @O2 really bad customer service from O2 today. One part of the company not listening to another.

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • thisleejones Lee Jones (@thisleejones) reported

    @EE hello, @O2 will want to say thanks for alienating this particular customer such I’m now theirs. PAC code as per yesterday, that you are now withholding for no good reason, please and pls stop adding insult to insult to insult to insult to injury. #mentalhealth #anxiety

  • HMQueenPink Queen of Pink (@HMQueenPink) reported

    @rhianna_joseph @O2 Otherwise yes death certificate should be enough normally-tweet limit makes it not very clear-they were completely rigid & unhelpful to a dying man & his panic stricken wife who thought a quick call would resolve it. Issues went on after he died as hasn't had time to update deets

  • jxmes_v jxmes (@jxmes_v) reported

    Sick to death of @O2 4G signal being SO bad. My phone only works properly when it’s on Wi-Fi.. WHY am i paying £55 a month for this? Can’t even load a simple website anymore

  • HMQueenPink Queen of Pink (@HMQueenPink) reported

    @rhianna_joseph @O2 It was just over 10yrs ago and they were insistent on the impossible, to resolve a relatively straightforward issue. No money or restrictions or losses at risk to O2 or my dad as account holder. After he died, they were so slow and unhelpful still. The bitter taste lingers.

  • DeannaLouise94 Deanna (@DeannaLouise94) reported

    STILL no response from @O2 about an issue I need sorting urgently. The most difficult company to get to actually speak to someone EVER. 😡 #WasteOfTime

  • _polomarco 𝐌𝐀𝐑𝐂𝐎 (@_polomarco) reported

    @O2 I am sick to death of having no signal 🤬

  • ICallum8 InboardCallum8 (@ICallum8) reported

    @O2 in france and I cannot use calling or texts but I can use my data, help?

  • Islaneslon Isla Neslon (@Islaneslon) reported

    @O2 I can see you are responding to other tweets, why not mine? Im a victim of fraud. Your fraud team allegedly resolved this in March. Yet it is still on my credit file. Never been a customer of yours and never will. Disgusting. @BBCWatchdog #zerocustomerservice

  • Diezel_Mc Diezel (@Diezel_Mc) reported

    @o2 insurance are piss takers. Sent me a broken phone as a replacement which the @Apple store verified had been brought to them with similar issues 3 months earlier??? Big negligence on @O2 part or they’re just crooks. Caused me a major inconvenience

  • ToonNeil Born n Bred !!! 🖤🤍 (@ToonNeil) reported

    @O2 @02 simply not good enough! Your signal coverage is shocking. I'll be leaving to @EE as soon as I can. So dissatisfied with your service.