O2

O2 Outage Report in Crofty, City and County of Swansea, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Crofty, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crofty and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Crofty, City and County of Swansea, Wales 11/19/2025 14:15

November 19: Problems at O2

O2 is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Crofty, Wales

Latest outage, problems and issue reports in Crofty and nearby locations:

  • huwbevan huw bevan (@huwbevan) reported from City and County of Swansea, Wales

    @O2 really bad customer service from O2 today. One part of the company not listening to another.

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MissHayley_V Hayley Varney (@MissHayley_V) reported

    @O2 do you have a customer services phone number?

  • SophieeNOACF Sophie 🥾🌏 (@SophieeNOACF) reported

    @O2 can you help me please?

  • cazmaxwby Caroline Maxfield (@cazmaxwby) reported from Leeds, England

    @O2 It’s still not working! Saying 5pm now!

  • WidowWanda J (@WidowWanda) reported

    @O2 is there a problem with o2 priority odeon mondays? Codes should have been out at 12pm and its nearly 4pm.

  • ravimotha Ravi Motha (@ravimotha) reported

    dear god @o2 your help and phone system is atrocious.. i'm reasonably internet savvy and trying to update my dads phone number but the phone system wont recognise nubers and the online help does nt load or actually help apart from basic and obvious queries

  • LeftWingBill LeftWingBill #GTTO (@LeftWingBill) reported

    @O2 Hi I can't access help on th website. I'm trying to bring my number over from EE.

  • RyannPal Ryan (@RyannPal) reported

    @O2 why is 3/4G signal always so bad? I’m in the middle of a city. My friends who are also with your network say the same thing. I look elsewhere for network providers in the future.

  • Peely1973 Peely (@Peely1973) reported

    Upgraded @O2 after speaking to a young lady called Nikki (from up north). Not because she convinced me, because she seemed to actually care. Ensure you commend her for her approach. Ps - I nearly left due to phone signal being nonexistent at Leeds Festival. Sort it out for 2022!

  • normafoulds Norma Foulds (@normafoulds) reported

    @O2 Oh no O2 badly let down again , just when I thought you were getting things right

  • Metal_Militia_X Metal_Militia_🖤 (@Metal_Militia_X) reported

    @O2 hi can you please help? I would like to change my number but the only way I can do it by calling 202, but when I call the number, it just hangs up? What can I do please?