O2 Outage Report in Swansea, Wales

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (31%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Swansea, Wales

The most recent O2 outage reports came from the following cities: Swansea.

City	Problem Type	Report Time
Swansea	Internet	1 month ago
Swansea	Phone	2 months ago
Swansea	Phone	2 months ago
Swansea	Phone	8 months ago
Swansea	Phone	9 months ago
Swansea	Phone	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

• 
  Jane attwell (@Janeattwell) reported 22 seconds ago from Crofty, Wales

  @O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.

• 
  michael bonomi (@mikebonomi) reported 2 minutes ago from Swansea, Wales

  @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

• 
  Andrew Reed (@reedo456) reported 7 minutes ago from Bishopston, Wales

  @O2 No help needed thanks - @EE are much better

• 
  Paul Furse (@Fursey79) reported 11 minutes ago from Port Talbot, Wales

  @O2 Again,A really poor signal in the Sa12 area😔

• 
  LEEROY REED (@LeeroyReed_Vex) reported 14 minutes ago from Llanelli, Wales

  @O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk

• 
  Nicola Fine (@NicolaFine1) reported 16 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

• 
  LEEROY REED (@LeeroyReed_Vex) reported 19 minutes ago from Neath, Wales

  @O2 by far the worst network I’ve ever used

• 
  Warren Weerackoon (@1JNR) reported 22 minutes ago from Swansea, Wales

  @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

• 
  Sian Elin Pedrick (@SianElin_PT) reported 24 minutes ago from Llanelli, Wales

  @MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis

• 
  Gareth (@welshgje) reported 26 minutes ago from Gwaun-Cae-Gurwen, Wales

  Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

• 
  Kieron Rees (@kieronsrees) reported 33 minutes ago from Swansea, Wales

  @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

• 
  Katie 🇺🇦 (@OneanonlyKatie) reported 35 minutes ago from Pyle, Wales

  @O2 how long is your website and app going to be down for i am trying to make payment but cant

• 
  michael bonomi (@mikebonomi) reported 37 minutes ago from Swansea, Wales

  @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

• 
  huw bevan (@huwbevan) reported 40 minutes ago from City and County of Swansea, Wales

  @O2 really bad customer service from O2 today. One part of the company not listening to another.

• 
  Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported 40 minutes ago from Swansea, Wales

  @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

• 
  Stuart Davis (@stuartdavis21) reported 42 minutes ago from Swansea, Wales

  Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

• 
  Anya Russell (@AnyaRussell97) reported 43 minutes ago from Gorseinon, Wales

  @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

• 
  Kieron Rees (@kieronsrees) reported 48 minutes ago from Swansea, Wales

  @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

• 
  Morgan Saper (@mksaper) reported 56 minutes ago from Gorseinon, Wales

  Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ryan (@RyanRFC_) reported 7 minutes ago

  @O2 I've just taken a contract out with O2 yesterday and got my phone today and I'm already being billed for a months usage without having it for a month? Wtf is that about?

• 
  David J (@scousemouse93) reported 9 minutes ago

  @Gemma_Fox @O2 You in GL/GL2 area? We’ve been having trouble too! I found out there is a mast being repaired by O2 engineers... see my tweet!

• 
  paulo (@P1Photography) reported 11 minutes ago

  @ThreeUK @O2 @VodafoneUK As your sharing with Vodafone... And being both a Vodafone and 3 customer do we get a discount.

• 
  Jessica Humphries (@Jessica13917471) reported 13 minutes ago

  @O2 I'm not very happy with the customer service I've recieved, where I currently live I've had no signal for 2 months or at my place of work. I've replaced the sim as advised by you and it's still not working. Blaming it on a mask when the problem on going is you not listening!!

• 
  Rob Coleman (@robcolemans11) reported 17 minutes ago

  @O2 trying to get through to customer service and all the automated agent does is hang up no matter what option I select. How can I speak to someone?

• 
  Adam (@A_Garner88) reported 19 minutes ago

  @O2 Hi thank you for your response. Yes we have previously been provided with a link to the O2 complaints page however as the repair of the phone was going through We didn’t want to complain until it was resolved and had all the info. However today the issue has escalated

• 
  David Roberts (@DavidRo19494324) reported 21 minutes ago

  @O2 hi. Is there an email address that I can contact O2 about a service issue?

• 
  David J (@scousemouse93) reported 21 minutes ago

  @O2 any update on the engineers working a phone mast near GL1 and GL2... had so many problems today with my personal phone and work phone trying to contact customers...

• 
  Mark Batch (@MarkSBatch) reported 21 minutes ago

  @O2 Please tell me how I access webchat on a normal day to day basis? There is no option on your homepage etc. Not very clear or I can see. As a phone company it’s prob vital to have a webchat service. How can people call to sort things out when they have phone issues!?

• 
  Louise Allison (@Nursylou) reported 22 minutes ago

  @O2 so it takes over half an hour to get through to pay a bill - just to be told he can’t take a payment - has to transfer me to customer services!! Another wait! Awful service