O2 Outage Report in Swansea, Wales

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Swansea, Wales

The most recent O2 outage reports came from the following cities: Swansea.

City	Problem Type	Report Time
Swansea	Internet	2 months ago
Swansea	Phone	2 months ago
Swansea	Phone	2 months ago
Swansea	Phone	8 months ago
Swansea	Phone	9 months ago
Swansea	Phone	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

• 
  michael bonomi (@mikebonomi) reported 4 minutes ago from Swansea, Wales

  @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

• 
  Nicola Fine (@NicolaFine1) reported 4 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

• 
  Kevin (@kevevs1908) reported 7 minutes ago from Swansea, Wales

  @HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank

• 
  LEEROY REED (@LeeroyReed_Vex) reported 9 minutes ago from Llanelli, Wales

  @O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk

• 
  Katie 🇺🇦 (@OneanonlyKatie) reported 12 minutes ago from Pyle, Wales

  @O2 website down and your not answering phones just great

• 
  L U K E (@thelukebamsey) reported 15 minutes ago from Pyle, Wales

  New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line

• 
  Paul Furse (@Fursey79) reported 22 minutes ago from Port Talbot, Wales

  @O2 Again,A really poor signal in the Sa12 area😔

• 
  Warren Weerackoon (@1JNR) reported 24 minutes ago from Swansea, Wales

  @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

• 
  Katie 🇺🇦 (@OneanonlyKatie) reported 25 minutes ago from Pyle, Wales

  @O2 how long is your website and app going to be down for i am trying to make payment but cant

• 
  michael bonomi (@mikebonomi) reported 27 minutes ago from Swansea, Wales

  @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

• 
  Andrew Reed (@reedo456) reported 30 minutes ago from Bishopston, Wales

  @O2 No help needed thanks - @EE are much better

• 
  Paul Furse (@Fursey79) reported 30 minutes ago from Port Talbot, Wales

  @O2 Can I get some help please

• 
  Gareth (@welshgje) reported 33 minutes ago from Gwaun-Cae-Gurwen, Wales

  Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

• 
  Kieron Rees (@kieronsrees) reported 34 minutes ago from Swansea, Wales

  @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

• 
  Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported 36 minutes ago from Swansea, Wales

  @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

• 
  LEEROY REED (@LeeroyReed_Vex) reported 36 minutes ago from Neath, Wales

  @O2 by far the worst network I’ve ever used

• 
  Kieron Rees (@kieronsrees) reported 43 minutes ago from Swansea, Wales

  @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

• 
  Morgan Saper (@mksaper) reported 46 minutes ago from Gorseinon, Wales

  Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

• 
  Sian Elin Pedrick (@SianElin_PT) reported 47 minutes ago from Llanelli, Wales

  @MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis

• 
  Jane attwell (@Janeattwell) reported 59 minutes ago from Crofty, Wales

  @O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Becky (@BeckyMarson) reported 16 seconds ago

  @O2 no signal in Sheffield S10

• 
  :) (@yas_fiara) reported 2 minutes ago

  @O2 customer service is awful… been trying to get ahold of them for 2 days now and still no answer 🙄

• 
  Alex Donne (@alex_donne) reported 2 minutes ago

  @O2 I have sent you a DM… it’s frustrating as I said my kids that I would sort their phones out… I’ve tried but am getting these issues 😳🥺

• 
  Matt (@p1anetmatt) reported 3 minutes ago

  @JimsterSeventy1 @O2 Same. I get about 2 bars of 4g in my house but it's slow as s***. Walk to top of estate and it's >100Mbps 5G. fuuuu

• 
  yilank™ (@yilank) reported 4 minutes ago

  @O2 (2) They always say "we're sorry" but they neither listen to you nor try to find a solution to your problem. They're just stalling. No sane person will receive service from "O2".

• 
  just me (@BluesnJazzxx) reported 4 minutes ago

  @O2 since you joined forces with virgin media, it has been physically impossible to speak to any kind of customer service agent either via the app or over the phone. I refuse to waste any more time trying to contact you to discuss my account and would just like to cancel my

• 
  BD3⚽ (@bluboy333) reported 6 minutes ago

  @O2 It says the number you have called has not been recognised. I've had the number of 20 years with no issues. Everything else works. I've restarted the phone and put SIM in and out a number of times. If you could direct msg me the reply please if possible

• 
  Shelley Marie (@SorryNaaaTsorry) reported 8 minutes ago

  @O2 your customer service is absolutely appalling 4 calls with half an hour waits have been cut off by your staff!!!

• 
  Nathalie Bayley (@NathalieBayley) reported 8 minutes ago

  @O2 struggling to get through to your customer services, been on hold for over an hour??

• 
  Emma (@emmalinaness) reported 9 minutes ago

  @O2 I need to cancel my current contract which is due to roll over in a couple of days but your phone line keeps sending me to a dead line. If I don’t get this sorted I will be charged and into a new contact. Can you please help?