O2 Outage Report in Swansea, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Swansea, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Gerwyn Williams
(@star45gazer) reported
from
Cwmllynfell, Wales
@O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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L U K E
(@thelukebamsey) reported
from
Pyle, Wales
New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line
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Morgan Saper
(@mksaper) reported
from
Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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LEEROY REED
(@LeeroyReed_Vex) reported
from
Neath, Wales
@O2 by far the worst network I’ve ever used
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Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 website down and your not answering phones just great
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Kevin
(@kevevs1908) reported
from
Swansea, Wales
@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
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Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 how long is your website and app going to be down for i am trying to make payment but cant
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LEEROY REED
(@LeeroyReed_Vex) reported
from
Llanelli, Wales
@O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk
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Terry Sinnett
(@TerrySinnett) reported
from
Porthcawl, Wales
@Newks_mam @O2 I’ve not had such problems anywhere else, to be honest. Hopefully a one off……. but maybe not! 🤨🤨
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Can I get some help please
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Sian Elin Pedrick
(@SianElin_PT) reported
from
Llanelli, Wales
@MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis
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Jane attwell
(@Janeattwell) reported
from
Crofty, Wales
@O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Shashank_Hosa
(@ShashankHosa) reported
I need change the Tariff and I am not happy with the limited available Tariff options on MYO2 @o2 , I called twice but cant get through your customer service. If I don't hear then I will switch to EE today
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Charl
(@BlondeBlondexx_) reported
Been with @O2 for 2 years now and always had such poor signal with them or some kind of problem with my phone. Stuck with them for another year think I’ll be going back to @EE 😫😫😫
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Lois Hobday
(@Lois_em) reported
@O2 for the second time in 6 months o2 have cut off my network on a business contract claiming a technical error.3 days with no network last time and quote at least 2 days to get back in touch. Do not recommend o2 if you fancy running a business 😡
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Ian Brooks
(@irbrooks1) reported
@O2 Hi. Are there any issues. I'm receiving texts from some of my contacts but others are sending me messages and I'm not getting them.
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Ǝ Melanie ⭕️
(@Firebreather_Uk) reported
@O2 In a general area yes. Yes I have restarted the phone. Have also re set the phone and still no signal. Hard to work out what is causing the issue.
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Elijah Cookie Mohammed
(@datboiberbs) reported
Can someone from @O2 please review complaints case 4988889. 8 days to respond to a complaint is not acceptable.
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tatiana
(@tatiana48536425) reported
@O2 I will carry on tweeting until any of your poor staff actions my request.
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Ingie
(@pingu2527) reported
@O2 I’ve had no service at all for a week now. Can’t get through to cust service. No response to emails & DM’s are automated. Last bill was over £90 & won’t be paying next one until this is resolved.
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Barefoot Lady 🇺🇾 🇬🇧 🇪🇺 🚲 #GTTO #FA #LABOUR
(@BarefootLady) reported
@O2 are there any issues with mobile data in South West London?
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TalkingToSherrie
(@SiggyStardust80) reported
@KarnPurvis_ @O2 Do you think they're going to care about losing a customer? Where they lose, they'll gain another. What makes you think they should listen to you rather than a news channel that opposes wokeism? People are tired of being dictated to and are fighting back.