O2 Outage in Swansea, Wales

Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

@O2 really bad customer service from O2 today. One part of the company not listening to another.

@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

@NikKatushkin @zimpenfish @ruskin147 @O2 @DuckDuckGo can make your computer call the SSL-enabled version of a website, but your data is still not safe of you are using it on a public network and/or over Wi-Fi.

Have just read some of the abuse directed @O2 have been with you for 12 years and have always had great service. Know your team is working hard to fix things and things will sort themselves out.

@O2 My son is one very disappointed Pokémon hunter loosing his streaks. But he’s happy knowing that your team are working hard to fix things.

No signal on @O2 all day, WiFi in my house is down, and surprise surprise @eduroam on campus is once again NOT working. It’s okay I didn’t need to reply to important emails today or try and sort out my course transfer. Also didn’t fancy working on my presentation either...

@MarkEvansO2 @O2 My daughter was ill at school and they couldn’t get hold of me or my husband as we are both on o2 to let us know 😡 totally unacceptable 😡 time to change providers I think! It has been down all day!

Nice one @O2 son. No signal or internet all day. I don’t know whether to be annoyed or relieved 🤔

@O2 needs to sort out their network ASAP.. really annoying having no network today!!

@dankirwan1986 It’s @O2 mate. If you’ve got any other network you’ll be fine to work. If it carries on any longer I’m going to have to go and get a Vodafone SIM card so I can work tomorrow

@O2 For some reason I am unable to send you a message. Can someone help me

@Bullet_1986 @O2 Hi there, Sorry to hear about your issue, the device is experiencing a delayed launch sadly. Please stand by as they are likely to be in stock in the next few days

Had no idea it would be impossible to get financial assistance from a company as big as @O2 I'm sure their profit margins would make it quite easy for them lower my bills. #unhappycustomer #badservice #rude #unhelpful #debts #thanksfornothing

@O2 my data isn’t working, I’m a vulnerable adult and I need my FULL service up and running!! I will leave because of poor service at this rate

@O2 I have spent the best part of 2 hours trying to sort out an upgrade that I was told I was eligible for only to be told that I am not! I have been a loyal O2 customer for many years and am paying over £100/month for 2 devices, but will be leaving as soon as I can!

@O2 can you cancel my order. I am tired of being fobbed off. The order isn’t even in my 02 account. So why do you keep sending me online

Hi @O2 I have dm’d you regarding an issue with my billing, the online links were not much help in this

@O2 hi I have just sent a dm regarding an issue with billing

@O2 my husband is currently shielding, and unable to leave house. He has paid you twice by accident has tried to call you and was spoken down to. Natwest have confirmed the double payment. All he wants is the money returned so he can pay other bills. He is vulnerable.

Anyone on @O2 with the shitttest service pretty much every day. Even people on blood BT got better reception.