O2 outages and service status in Swansea, Wales
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Full Outage Map
- O2 generated 1 outage signal in the last 24 hours around Swansea, including 1 direct report.
- The most common problems reported in this area mention Phone.
- The most recent signal from this area was received Apr 27, 7:49 PM GMT+1.
- Phone (100%)
The latest reports from users having issues in Swansea come from postal codes SA6 and SA1 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Swansea, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Swansea, Wales
The most recent O2 outage reports came from the following cities: Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea
|
Phone | 7 hours ago |
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Swansea
|
Phone | 19 days ago |
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Swansea
|
Internet | 2 months ago |
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Swansea
|
Phone | 2 months ago |
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Swansea
|
Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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LEEROY REED (@LeeroyReed_Vex) reported from Neath, Wales@O2 by far the worst network I’ve ever used
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Andrew Reed (@reedo456) reported from Bishopston, Wales@O2 No help needed thanks - @EE are much better
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Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, WalesAnyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
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Jane attwell (@Janeattwell) reported from Crofty, Wales@O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.
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Sian Elin Pedrick (@SianElin_PT) reported from Llanelli, Wales@MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis
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LEEROY REED (@LeeroyReed_Vex) reported from Llanelli, Wales@O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk
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huw bevan (@huwbevan) reported from City and County of Swansea, Wales@O2 really bad customer service from O2 today. One part of the company not listening to another.
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Stuart Davis (@stuartdavis21) reported from Swansea, WalesOnce again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
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michael bonomi (@mikebonomi) reported from Swansea, Wales@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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Paul Furse (@Fursey79) reported from Port Talbot, Wales@O2 Again,A really poor signal in the Sa12 area😔
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Warren Weerackoon (@1JNR) reported from Swansea, Wales@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales@O2 website down and your not answering phones just great
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Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales@O2 how long is your website and app going to be down for i am trying to make payment but cant
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Morgan Saper (@mksaper) reported from Gorseinon, WalesAppalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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Terry Sinnett (@TerrySinnett) reported from Porthcawl, Wales@Newks_mam @O2 I’ve not had such problems anywhere else, to be honest. Hopefully a one off……. but maybe not! 🤨🤨
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L U K E (@thelukebamsey) reported from Pyle, WalesNew iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line
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Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒
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Kevin (@kevevs1908) reported from Swansea, Wales@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rob (@Quantum_android) reported@O2 eSIM is easier? Plastic SIM - Take out of old phone and put in to new phone. eSIM - Search on how to transfer. Find nothing helpful. Speak to an adviser. eSIM will be ready within 24 hours. Old eSIM gets deactivated straight away leaving me with no network. Awesome.
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Melissa (@MelJade2005) reported@O2 absolutely fuming with the service received trying to O2 switch on day of telling me then been told no incorrect date I have proof it’s today and told no it’s a different date
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Christian O'Malley (@COMalley2017) reported@o2 @TicketmasterUK The O2 priority link for Shed Seven is not working. It keeps sending me back to the priority app. Please advise ASAP
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Simon Baldwin (@spcb) reportedAnd just ticket through 40 minutes waiting for @o2businessuk to pick up. FORTY MINUTES. @O2 … this is NOT customer service.
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romy (@lifeiz2short4lv) reported@O2 I’m disappointed with your service. I paid for my order and ported my number to O2, but I’ve had no proper support at all.I’ve called customer service multiple times and even messaged here on X still no response. This iscompletely unacceptable #O2 #CustomerService #Complaint
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Pagey (@mpageuk) reported@O2 a phone mast has been down in my area for over 2 months.What is the SLA for this issue, ticket no 30199571
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Darren (@darrenbram66) reported@O2 I pay £12.50 Sim only for my wife's phone...bit of a rip off....poor coverage...30G mobile data that doesn'twork...should've gone with @lebara
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Emma Turley (@Emama_Turley) reportedHi @O2 - I left a few months ago and am owed £… I have spoken to a couple of your team who have said the refund should be sorted in the next few days but the money hasn’t reached my account. It’s quite frustrating! Can you help?
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Fra (@alljustobservat) reported@O2 someone has setup an account in my name and your fraud assistance is next to useless no ref provided and no call back - who can fix this asap
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Tony Welsby (@tonywelsby) reported@Worly82 @O2 Was on O2 for a few years after leaving EE (after over 25 years) for ‘a deal’. Became terrible after the merger with Virgin. Thankfully was on a sim only rolling contract and managed to get out. Awful farmed out customer services.