O2 Outage Report in Swansea, Wales

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Swansea, Wales

The most recent O2 outage reports came from the following cities: Swansea.

City	Problem Type	Report Time
Swansea	Internet	2 months ago
Swansea	Phone	2 months ago
Swansea	Phone	2 months ago
Swansea	Phone	8 months ago
Swansea	Phone	10 months ago
Swansea	Phone	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

• 
  Nicola Fine (@NicolaFine1) reported 7 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

• 
  Warren Weerackoon (@1JNR) reported 8 minutes ago from Swansea, Wales

  @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

• 
  michael bonomi (@mikebonomi) reported 15 minutes ago from Swansea, Wales

  @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

• 
  Andrew Reed (@reedo456) reported 15 minutes ago from Bishopston, Wales

  @O2 No help needed thanks - @EE are much better

• 
  Kieron Rees (@kieronsrees) reported 16 minutes ago from Swansea, Wales

  @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

• 
  Kevin (@kevevs1908) reported 18 minutes ago from Swansea, Wales

  @HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank

• 
  Morgan Saper (@mksaper) reported 20 minutes ago from Gorseinon, Wales

  Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

• 
  Jane attwell (@Janeattwell) reported 29 minutes ago from Crofty, Wales

  @O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.

• 
  Kieron Rees (@kieronsrees) reported 32 minutes ago from Swansea, Wales

  @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

• 
  Katie 🇺🇦 (@OneanonlyKatie) reported 33 minutes ago from Pyle, Wales

  @O2 website down and your not answering phones just great

• 
  michael bonomi (@mikebonomi) reported 36 minutes ago from Swansea, Wales

  @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

• 
  Sian Elin Pedrick (@SianElin_PT) reported 38 minutes ago from Llanelli, Wales

  @MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis

• 
  LEEROY REED (@LeeroyReed_Vex) reported 38 minutes ago from Neath, Wales

  @O2 by far the worst network I’ve ever used

• 
  LEEROY REED (@LeeroyReed_Vex) reported 40 minutes ago from Llanelli, Wales

  @O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk

• 
  L U K E (@thelukebamsey) reported 42 minutes ago from Pyle, Wales

  New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line

• 
  Gareth (@welshgje) reported 43 minutes ago from Gwaun-Cae-Gurwen, Wales

  Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

• 
  Gerwyn Williams (@star45gazer) reported 45 minutes ago from Cwmllynfell, Wales

  @O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour

• 
  Paul Furse (@Fursey79) reported 46 minutes ago from Port Talbot, Wales

  @O2 Can I get some help please

• 
  Paul Furse (@Fursey79) reported 48 minutes ago from Port Talbot, Wales

  @O2 Again,A really poor signal in the Sa12 area😔

• 
  Katie 🇺🇦 (@OneanonlyKatie) reported 51 minutes ago from Pyle, Wales

  @O2 how long is your website and app going to be down for i am trying to make payment but cant

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Hume (@robhume6) reported 6 minutes ago

  @O2 no signal since first thing this morning. Your online status checker shows all working ok but I have two phones using O2 and neither has a signal......

• 
  Aim (@amy_elli) reported 6 minutes ago

  @O2 they have messed my order up along with your couriers dhl !! and now marked my account as fraud and now can’t have my ipad !!! i’m going to use another network provider. o2 are shocking !!! not happy !

• 
  tenchu78 (@fatdeaflad78) reported 9 minutes ago

  @O2 @OakNational My mam’s o2 can’t mgs, messager or text me . Is o2 got issues or something else ? I rely on text cos I’m deaf. We can only do Snapchat that works between us.

• 
  Gee (@Gee_2b) reported 11 minutes ago

  @swirlyface_ @O2 I'm having the same issue. Absolute nightmare

• 
  Roddy (@R150193) reported 11 minutes ago

  @O2 you have any issues around EH41? Coverage has been awful recently almost always 1 or no bars on 4G.

• 
  jess (@polarized_hes) reported 11 minutes ago

  @O2 pls help, I upgraded my phone last night, it arrived today. But I HATE the phone. Can I send it back and get a refund and get my old sim reactivated??

• 
  salema veliu (@rebeltrueblazer) reported 17 minutes ago

  Outrageous...now over 60 days I’ve been awaiting a refund for an app l purchased on my iPhone. So far @O2 still haven’t resolved this issue with @Apple Can you please resolve this immediately!

• 
  Orhan Dalkilic (@ODalkilic) reported 19 minutes ago

  @O2 This issue has been going on since DECEMBER! I changed from 3 to o2 because i kept having issues with 3 but I regret doing that know. The issues I had with 3 were intermittent but with o2 I had nothing but problems since I joined! When are you guys feel like fixing that mast??

• 
  Rowena Coxwell (@MiggleM) reported 21 minutes ago

  Why is my @O2 4G ridiculously slow recently? It won’t even let me send a 30 second video over WhatsApp

• 
  M_G_BUTT (@Madamme_Butt) reported 22 minutes ago

  @O2 I saw people’s tweets on Friday, there was people having network issues, not just social media. It was in the news that FB, insta and WhatsApp was down. But when I was trying to send normal text messages it wouldn’t which is why the iMessage failed and it sent as a text.