O2 outages and service status in Swansea, Wales
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Swansea, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Swansea, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Swansea, Wales
The most recent O2 outage reports came from the following cities: Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea
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Internet | 2 months ago |
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Swansea
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Phone | 2 months ago |
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Swansea
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Phone | 2 months ago |
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Swansea
|
Phone | 8 months ago |
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Swansea
|
Phone | 10 months ago |
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Swansea
|
Phone | 1 year ago |
Community Discussion
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O2 Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Nicola Fine (@NicolaFine1) reported from Swansea, WalesLooking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, WalesAnyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Kieron Rees (@kieronsrees) reported from Swansea, Wales@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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Paul Furse (@Fursey79) reported from Port Talbot, Wales@O2 Again,A really poor signal in the Sa12 area😔
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michael bonomi (@mikebonomi) reported from Swansea, Wales@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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LEEROY REED (@LeeroyReed_Vex) reported from Llanelli, Wales@O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk
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Kieron Rees (@kieronsrees) reported from Swansea, Wales@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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michael bonomi (@mikebonomi) reported from Swansea, Wales@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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Warren Weerackoon (@1JNR) reported from Swansea, Wales@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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LEEROY REED (@LeeroyReed_Vex) reported from Neath, Wales@O2 by far the worst network I’ve ever used
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Andrew Reed (@reedo456) reported from Bishopston, Wales@O2 No help needed thanks - @EE are much better
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Morgan Saper (@mksaper) reported from Gorseinon, WalesAppalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales@O2 how long is your website and app going to be down for i am trying to make payment but cant
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Sian Elin Pedrick (@SianElin_PT) reported from Llanelli, Wales@MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis
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Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales@O2 website down and your not answering phones just great
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L U K E (@thelukebamsey) reported from Pyle, WalesNew iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line
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Jane attwell (@Janeattwell) reported from Crofty, Wales@O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.
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Kevin (@kevevs1908) reported from Swansea, Wales@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
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Gerwyn Williams (@star45gazer) reported from Cwmllynfell, Wales@O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca (@Becca_M_81) reported@O2 The caller hung up when I challenged him so the email never arrived (and I wasn’t going to give it out anyway!) Sorry I have no further info for you.
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Charlie (@ComeOnFella_) reported@DntHavNigtmares @O2 How many people do you have off @O2? It’s actually laughable going through your tweets and replies and seeing so many people angry, frustrated and disappointed with your service, you’re basically the Everton of the phone services. Do you know how heavy that is?
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Charlie (@ComeOnFella_) reported@O2 I’ve already spoken to your customer service team this morning and they stated I’ll have to wait 1-3 working days (but with it being new year this will be longer now) to wait for the returns parcel so I can return the phone and then once that’s done the new one can be sent out.
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Dev (@devbaisla833) reported@O2 I am fed up with the customer service! Was advised to call payments management team and they transferred me to customer service and customer service said it’s not their job. 👏🏾 Is that how you train your team to deal with situation.
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Charlie (@ComeOnFella_) reported@O2 Your customer service is a joke. I’ve had to message yourselves on here, the app and then eventually got through on the customer service line to enquire about my upgrade as it’s been over a month and a half without an update now I’ve been sent the wrong phone, it’s ridiculous
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Fran suarez (@Fransuarez100) reported@O2 Yes it was Dec 19th I finally got someone to "cancel" the contract. It was to cancel completely and stay with current provider
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Katie ✨ (@foxinthemist) reported@EmilyMorritt @O2 Uhhhh… @O2? Why you lettin a sis down like this? 🥺
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Charlie (@ComeOnFella_) reported@sophiesuga87 @O2 Hello Sophie, one of the perks you receive is quite unique, you’re entitled to one of, if not the worst, customer service available. #O2 #GangOfClowns 🤡🤡🤡
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Charlie (@ComeOnFella_) reported@O2 I’m just applaud with the service as I haven’t made a mistake but because someone on your end has I’ve now got to go to the post office to return the phone and then wait for the one I originally ordered, so that’ll be 2 months without the phone I ordered, how is that fair?
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Kirstie. x (@kirstie_xxo) reported@O2 can someone DM me regarding an upgrade? Cant get anyone on your help chat