O2

O2 Outage Report in Swansea, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Swansea, Wales 09/10/2025 08:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Swansea, Wales

The most recent O2 outage reports came from the following cities: Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Phone
United KingdomSwansea Phone
United KingdomSwansea Phone
United KingdomSwansea E-mail
United KingdomLlanelli Phone
United KingdomNeath Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • OneanonlyKatie Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 how long is your website and app going to be down for i am trying to make payment but cant

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • LeeroyReed_Vex LEEROY REED (@LeeroyReed_Vex) reported from Llanelli, Wales

    @O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • Fursey79 Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Can I get some help please

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • mksaper Morgan Saper (@mksaper) reported from Gorseinon, Wales

    Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

  • kevevs1908 Kevin (@kevevs1908) reported from Swansea, Wales

    @HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • OneanonlyKatie Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 website down and your not answering phones just great

  • Fursey79 Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Again,A really poor signal in the Sa12 area😔

  • Janeattwell Jane attwell (@Janeattwell) reported from Crofty, Wales

    @O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • SianElin_PT Sian Elin Pedrick (@SianElin_PT) reported from Llanelli, Wales

    @MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • LeeroyReed_Vex LEEROY REED (@LeeroyReed_Vex) reported from Neath, Wales

    @O2 by far the worst network I’ve ever used

  • thelukebamsey L U K E (@thelukebamsey) reported from Pyle, Wales

    New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • justicenowxxx Savannah (@justicenowxxx) reported

    @O2 where is this promise deadlock letter so can take your communication ombudsman ? 2.5 hours on the phone and no help whatsoever !

  • RaeRubyRaeK RaeRubyRae (@RaeRubyRaeK) reported

    @O2 All of a sudden because I tell you I’m leaving after nearly 35 years you actually want to fix a problem? Too little too late! 😤😤

  • _LinziM linzi (@_LinziM) reported

    @Dc7073Bloss @O2 @virginmedia Hey I'm currently having the same problem, have you managed to sign in yet?

  • RaeRubyRaeK RaeRubyRae (@RaeRubyRaeK) reported

    @O2 I went to my friends house to use her iPad & still the same, so it’s not my phone, not my broadband, iOS or anything else, it’s a YOU as in o2 are crap problem. After my current contract ends next year, which will mark THIRTY-FIVE years as an o2 customer I’ll be leaving! 😤

  • JSMBA_M SickOfThisShit (@JSMBA_M) reported

    I’m about to lose my **** with @o2 and @virginmedia smoothest era ever ??? I can’t even log on to my account to pay my bill ?!?! My phone’s gonna go out the window in a min. Blood pressure through the roof ! Sort out your 2 step authentication ffs it’s shiteee

  • Benyachouz Zoe Benyachou (@Benyachouz) reported

    @O2 Is your website down? Getting 403 Forbidden when I try to access My O2 page

  • OllyHatch Olly Hatch Esq,. (@OllyHatch) reported

    The @O2 and @virginmedia hook is really *NOT* working....😠 Try to login to my account and they say they've sent you a verification email - except it never arrives. And I'm not the only person affected by this. Even an O² shop had problems..... Pull your finger out O²

  • JHens80 jhen (@JHens80) reported

    @O2 hi I’ve come back from holiday and my phone doesn’t work properly. Popped in to an O2 shop and the rudest lady there ever was just removed my SIM card and said problem solved. Well it’s not and I also don’t want to operate my phone without a SIM in it.

  • Dc7073Bloss Blossy2. 0 🇬🇧🇨🇦🇺🇦🇩🇰 (@Dc7073Bloss) reported

    @O2 so, it seems that you're deliberately ignoring people that are having log in issues. Can't log in on the app, can't log in on the pc. Verifying does absolutely nothing. 15 years I've been with you and this is unacceptable

  • _LinziM linzi (@_LinziM) reported

    @O2 Hi I'm trying to access my account on the app its logged me out and said it's sent me an email to verify which I've done but i still cant log in. Can you help please.