O2 Outage Report in Swansea, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Swansea come from postal codes SA1.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Swansea, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 01: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Swansea, Wales
The most recent O2 outage reports came from the following cities: Swansea.
City | Problem Type | Report Time |
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Phone | ||
Phone | ||
Phone | ||
Phone | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Terry Sinnett (@TerrySinnett) reported from Porthcawl, Wales
@Newks_mam @O2 I’ve not had such problems anywhere else, to be honest. Hopefully a one off……. but maybe not! 🤨🤨
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Gerwyn Williams (@star45gazer) reported from Cwmllynfell, Wales
@O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour
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L U K E (@thelukebamsey) reported from Pyle, Wales
New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line
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Kevin (@kevevs1908) reported from Swansea, Wales
@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
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Paul Furse (@Fursey79) reported from Port Talbot, Wales
@O2 Can I get some help please
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Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales
@O2 website down and your not answering phones just great
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Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales
@O2 how long is your website and app going to be down for i am trying to make payment but cant
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Paul Furse (@Fursey79) reported from Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
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LEEROY REED (@LeeroyReed_Vex) reported from Llanelli, Wales
@O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk
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Sian Elin Pedrick (@SianElin_PT) reported from Llanelli, Wales
@MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis
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LEEROY REED (@LeeroyReed_Vex) reported from Neath, Wales
@O2 by far the worst network I’ve ever used
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Morgan Saper (@mksaper) reported from Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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Jane attwell (@Janeattwell) reported from Crofty, Wales
@O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.
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Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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michael bonomi (@mikebonomi) reported from Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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Andrew Reed (@reedo456) reported from Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Nicola Fine (@NicolaFine1) reported from Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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michael bonomi (@mikebonomi) reported from Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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Warren Weerackoon (@1JNR) reported from Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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Kieron Rees (@kieronsrees) reported from Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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VB (@Jonnie365) reported
@bodge4uk @O2 I was at flower show on Saturday, and despite having 4G, I couldn’t use any data at all for hours as signal was that bad. I got better signal up the Alps last year than the town center
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Neil Fergie (@FergiN01) reported
@O2 I raised the complaint about 2-3 weeks ago, given or take a few days. But really the point is the letter I've been sent, which is attached for you to read. As mentioned, it's pathetic and offers no resolution whatsoever.
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Rob Lewis (@bodge4uk) reported
@O2 This is a regular issue and not a one off. Plus the ain’t many people walking around here on their phones using up data. The signal quality has been decreasing for years now. Exact dates for 5G installation is required please rather that “we are working on it”
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Alistair (@Hankey_Chief) reported
@PhilMartlew @O2 Me too - I think it must be a network issue
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FfionPearl ☘️🇮🇪 (@PearlFion) reported
Gosh @O2 are rubbish when it comes to vulnerable clients/Consumer Duty ... I've had a nightmare just trying to get them to acknowledge that a Dyslexic person needs help. They have lost their phone so it should be obvious that they can't recieve a text! Why is it so difficult!?
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railway neighbour (@railneighbour) reported
@O2 when will the mobile network issues be resolved?
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Peter Waugh (@rachanroll) reported
@SA14KEN @O2 @rw_83 Same in Scottish Borders. O2 seem to think all is fine but we've had no signal since over the weekend.
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real deal ian beale (@Ldot_7) reported
@rw_83 @O2 West Yorkshire - same problem. 02 stinking the place out! Unacceptable !
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Elvio Bettencourt Rodrigues (@elviobr89) reported
@O2 This has been going on for a long time. It’s lack of infrastructure improvement, not a specific technical fault. Your coverage is bad in most areas
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Elvio Bettencourt Rodrigues (@elviobr89) reported
@O2 Maybe it’s about time that you improve your phone signal in the UK! It’s pretty bad!