O2 Outage Report in Swansea, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Swansea, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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michael bonomi (@mikebonomi) reported from Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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Morgan Saper (@mksaper) reported from Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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Nicola Fine (@NicolaFine1) reported from Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales
@O2 website down and your not answering phones just great
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales
@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
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Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Andrew Reed (@reedo456) reported from Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Paul Furse (@Fursey79) reported from Port Talbot, Wales
@O2 Can I get some help please
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Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales
@O2 how long is your website and app going to be down for i am trying to make payment but cant
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Paul Furse (@Fursey79) reported from Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
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Jane attwell (@Janeattwell) reported from Crofty, Wales
@O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.
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Kieron Rees (@kieronsrees) reported from Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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Kevin (@kevevs1908) reported from Swansea, Wales
@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
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LEEROY REED (@LeeroyReed_Vex) reported from Llanelli, Wales
@O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk
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Kieron Rees (@kieronsrees) reported from Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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L U K E (@thelukebamsey) reported from Pyle, Wales
New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line
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Warren Weerackoon (@1JNR) reported from Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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LEEROY REED (@LeeroyReed_Vex) reported from Neath, Wales
@O2 by far the worst network I’ve ever used
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Sian Elin Pedrick (@SianElin_PT) reported from Llanelli, Wales
@MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis
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michael bonomi (@mikebonomi) reported from Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Luong (@ryl23_) reported
@O2 since the outage of FB, whatsapp yesterday, i have no network now... whats going on?
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Gary best (@Fub1968) reported
@O2 thanks for successfully managing to make it impossible for me to buy data and being the worst possible network provider ever.
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Hannah (@MrsHarrison16PE) reported
@sachgrant @O2 Gosh Sach this is awful!! We have had so many problems with o2 so thinking of leaving them!! But that’s awful!
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Nikki ╪ (@nikkiwba) reported
@sachgrant @O2 God this is awful, so sorry this is happening to you.
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Mikki Austin ⚓️ (@mikki_austin) reported
@sachgrant @O2 Omg Sach this is so terrible I’m so sorry!
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Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported
@O2 If I stop using my O2 contract for six months will it cancel down due to inactivity?
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Charl 👻 (@charli_bigspuds) reported
@caffyhank @Seels88 @O2 Just ordered a sim, because am I **** having my phone cut off twice a week for the next 6 months
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BacardiSpice 💙 (@susangordon70) reported
@O2 Twice today I have been holding for your O2 Recycle Team in excess of 25 mins. The call is answered then receiver put down! Poor show O2 from a very loyal customer. Please either answer or respond to my email...
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Stirling Distillery (@StirlingGin) reported
@O2 how come when I ask for a name I get put on hold. Is it a tactic when the call Ctr person is #rubbish #help
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Sachel Grant (@sachgrant) reported
@NASheridan @O2 It’s such a minefield and can be so draining. You have to be in the right frame of mind to deal with it all. Tell Us once and the banks have a service. What can’t others.