O2 Outage Report in Swansea, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Swansea come from postal codes SA1, SA6 and SA2.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at O2
O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (52%)
-
Internet (30%)
-
Total Blackout (11%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Swansea, Wales
The most recent O2 outage reports came from the following cities: Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Internet | |
| Swansea |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
-
Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
-
michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
-
Gerwyn Williams
(@star45gazer) reported
from
Cwmllynfell, Wales
@O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour
-
Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 website down and your not answering phones just great
-
Kevin
(@kevevs1908) reported
from
Swansea, Wales
@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
-
Morgan Saper
(@mksaper) reported
from
Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
-
Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
-
Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
-
Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
-
Sian Elin Pedrick
(@SianElin_PT) reported
from
Llanelli, Wales
@MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis
-
Jane attwell
(@Janeattwell) reported
from
Crofty, Wales
@O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.
-
Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
-
L U K E
(@thelukebamsey) reported
from
Pyle, Wales
New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line
-
michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
-
Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
-
Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
-
LEEROY REED
(@LeeroyReed_Vex) reported
from
Neath, Wales
@O2 by far the worst network I’ve ever used
-
LEEROY REED
(@LeeroyReed_Vex) reported
from
Llanelli, Wales
@O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk
-
Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Can I get some help please
-
Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 how long is your website and app going to be down for i am trying to make payment but cant
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 website down and your not answering phones just great
-
Madge
(@Notcomplying1) reported
@O2 Absolutely no signal or 4g at all. What’s going on?
-
Crumbs
(@JeremyChopra) reported
Hi @O2 when will we be able to top up our phones please? It's been a whole day and you've not even posted about the issue or provided an alternate way to do it.
-
#1
(@HausofCharlie) reported
The @O2 priority app is down 30 mins before I need to get my cafe nero coffee! Are you sure this is a ‘quiet period’ to do maintenance?!
-
Simon Holbrook
(@SBH1978) reported
More, and more terrible "customer service" from @O2 ....... Even in my store now! 😡
-
Aaron Keo
(@a_keo87) reported
@O2 had a phone reordered by you because it's stopped working and under warranty. Still no update on when phones in stock, been on hold to you help desk for over an hour and still no answer. Surely an easier way to sort this?
-
Catherine Forrest
(@CatherineD2705) reported
@O2 I can't call or text is thus due to o2 being down? I can only WhatsApp when on WiFi, my also just keep ending before it's even rang.
-
John_Blackwell
(@John_Blackwell) reported
@O2 My phone has been showing "emergency calls only" for the entire long weekend! @O2 's response "dial this xxxxxx number"!! What part of 'my phone isn't working' do they not understand???? Perhaps they need some lessons on spelling 'customer service'???
-
ar37918108
(@arliv37918108) reported
@TheSun @O2 been awaful with mobile signal too. Awful reception in parts only London. Always showing works carried out in the area and nothing seems to me don’t about it. @EE looking at switching my business over.
-
soph
(@sophielarissax) reported
@O2 can anyone help I’ve got plenty of mobile data but my internet isn’t working properly it keeps going on and off ??