O2 Outage Report in Swansea, Wales
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (60%)
-
Internet (20%)
-
Total Blackout (13%)
-
Wi-fi (4%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Swansea, Wales
The most recent O2 outage reports came from the following cities: Neath, Ammanford, Llanelli and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Neath |
Phone | |
| Ammanford |
Wi-fi | |
| Llanelli |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
-
Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
-
Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
-
Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 how long is your website and app going to be down for i am trying to make payment but cant
-
Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
-
Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
-
Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
-
Morgan Saper
(@mksaper) reported
from
Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
-
Sian Elin Pedrick
(@SianElin_PT) reported
from
Llanelli, Wales
@MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis
-
michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
-
michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
-
LEEROY REED
(@LeeroyReed_Vex) reported
from
Neath, Wales
@O2 by far the worst network I’ve ever used
-
Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
-
Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Can I get some help please
-
Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
-
Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
-
Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
-
LEEROY REED
(@LeeroyReed_Vex) reported
from
Llanelli, Wales
@O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk
-
huw bevan
(@huwbevan) reported
from
City and County of Swansea, Wales
@O2 really bad customer service from O2 today. One part of the company not listening to another.
-
Jane attwell
(@Janeattwell) reported
from
Crofty, Wales
@O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.
-
Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 website down and your not answering phones just great
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Sam Goodwin
(@Luckysammyg) reported
I thought I was so clever giving my son my old iPhone and putting him on a super cheap £5 a month @O2 payg contract so he could keep in contact with his school friends, but now the phone won’t charge 😭 #fail
-
Sparky Shiny
(@sparkyshiny) reported
@O2 Many times yesterday and today, it was made by the self service option of texting PAC to 65075.
-
🇹🇿🇮🇳ig:@wordsofatlas🇸🇴🇾🇪
(@NomadicIroh) reported
@O2 I'm trying to cancel @disneyplus but the app and online aren't working so I can't. If I get charged y'all better give me compensation for all the stress you're putting me through
-
Fr G Thomas ✠ SSWSH ✠ FiF ✠ PG
(@PixCatholica) reported
Still not fixed. Still without service. Thank you @O2 and @VodafoneUK
-
Amanda Vickers
(@AmandaVickers17) reported
@O2 absolutely discusting service, cut both mine and partners phones off despite me paying my bill on the 11th and my partners not due until the 23rd. Cant ring them either as they've restricted both our phones!!!! Waiting 2 hours for someone to message me back on the myo2 app.
-
KLT
(@kirsty77389936) reported
@O2 can someone help? I have just tired to place an order online. Got to Apple Pay and I paid, but it said Apple Pay unavailable, but you have still taken the money. Can you confirm why? I have confirmed with @monzo who have said you have taken this as pending.
-
A1
(@Audz1st) reported
Everytime im in Islington my 4G is **** @IslingtonBC @O2 why is this??
-
Michelle Szebert
(@SzebertMichelle) reported
@O2 can u please tell me if there is a problem with the live chat? I’ve been trying for days to get in contact regarding my sons phone but constantly saying the agents are busy.
-
Red For Life
(@djmrx) reported
@O2 After trying 4 times online I sat in a queue/on hold for 35 mins and spoke to someone. I think it's poor how you can't log in to the app and input the 2 mobile numbers and the pac code. It's asif you've made it as hard as possible without calling customer service.
-
Stuart Robson
(@StuRobson) reported
@O2 hey. How do I cancel my sync-1 tariff for my Apple Watch? I’ve lost my watch, so don’t need to be splashing out an extra £5 a month right now.