O2 outages and service status in Swansea, Wales
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Swansea, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
The latest reports from users having issues in Swansea come from postal codes SA1 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Swansea, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Swansea, Wales
The most recent O2 outage reports came from the following cities: Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea
|
Phone | 11 days ago |
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Swansea
|
Internet | 2 months ago |
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Swansea
|
Phone | 2 months ago |
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Swansea
|
Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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LEEROY REED (@LeeroyReed_Vex) reported from Llanelli, Wales@O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk
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Terry Sinnett (@TerrySinnett) reported from Porthcawl, Wales@Newks_mam @O2 I’ve not had such problems anywhere else, to be honest. Hopefully a one off……. but maybe not! 🤨🤨
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michael bonomi (@mikebonomi) reported from Swansea, Wales@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
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Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, WalesAnyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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L U K E (@thelukebamsey) reported from Pyle, WalesNew iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line
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Andrew Reed (@reedo456) reported from Bishopston, Wales@O2 No help needed thanks - @EE are much better
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Stuart Davis (@stuartdavis21) reported from Swansea, WalesOnce again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
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Nicola Fine (@NicolaFine1) reported from Swansea, WalesLooking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Gerwyn Williams (@star45gazer) reported from Cwmllynfell, Wales@O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour
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Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales@O2 website down and your not answering phones just great
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Paul Furse (@Fursey79) reported from Port Talbot, Wales@O2 Again,A really poor signal in the Sa12 area😔
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Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒
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Morgan Saper (@mksaper) reported from Gorseinon, WalesAppalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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michael bonomi (@mikebonomi) reported from Swansea, Wales@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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LEEROY REED (@LeeroyReed_Vex) reported from Neath, Wales@O2 by far the worst network I’ve ever used
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Kieron Rees (@kieronsrees) reported from Swansea, Wales@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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Kieron Rees (@kieronsrees) reported from Swansea, Wales@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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Warren Weerackoon (@1JNR) reported from Swansea, Wales@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rcmnsotp (@rcmnsotp) reported@O2 Your 5G does not work around Waverley station EVER, and I know it’s not my phone as everyone I know that’s on your network says the same, it’s like some sort of black hole.
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Blueflyer (@WoodpeckerMandP) reported@O2 Shall I call for the 9th time to see if you can unlock my login, it must be so secret that you’re having to employ MI5 to look into it. Please just message me and say you can’t be bothered, why would you want to sort somebody’s problem out
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✨Hey_Jude ⫩✨ (@Hey_Judexx) reported@nikkiwba @O2 I’ve had a problem with them since January. been a customer for ?30? Years. Ordered new phone in Jan. not delivered. They’re charging me for it. Every time I phone I have to go through the whole story. many phone calls. One was 2 hrs and a couple of others for a hour or more
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Elizabeth x (@EMCE1001) reported@O2 Hi, I need some help signing in and cancelling my contract, when it doesn’t recognise the only email address possible it’s frustrating- can you help?
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Mark (@biggiet17) reported@O2 sort your signal out in the HP13 area. 6th day in a month with no signal. Can't even get 4G.. Thank god my contract is up now.
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Laura (@FairyCake1983) reported@O2 hi again @o2, does anyone actually answer your DM’s please? Been waiting since Monday for Kerrie from resolutions to call me back as promised, can someone call me in her absence to actually resolve my ongoing issue - now over 3 months after raising it?
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MR NICE (@countycasual77) reported@O2 any chance of sorting out the service in SK3 area of Stockport the signal is down for the 3rd time in as many weeks
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Gary Goodson (@GaryGoodson18) reported@O2 need a new esim bit your app chat is not working
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Pagey (@mpageuk) reported@O2 a phone mast has been down in my area for over 2 months.What is the SLA for this issue, ticket no 30199571
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Sharon harrison (@Sharonh10546839) reported@O2 why is customer service appalling account was cancelled and still getting charged