O2 Outage Report in Swansea, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Swansea come from postal codes SA6 and SA2.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (32%)
-
Total Blackout (16%)
-
Wi-fi (3%)
-
E-mail (3%)
-
TV (%)
Live Outage Map Near Swansea, Wales
The most recent O2 outage reports came from the following cities: Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Internet | |
| Swansea |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
-
Morgan Saper
(@mksaper) reported
from
Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
-
Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
-
Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
-
Sian Elin Pedrick
(@SianElin_PT) reported
from
Llanelli, Wales
@MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis
-
Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
-
Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 how long is your website and app going to be down for i am trying to make payment but cant
-
Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
-
Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
-
Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
-
Jane attwell
(@Janeattwell) reported
from
Crofty, Wales
@O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.
-
LEEROY REED
(@LeeroyReed_Vex) reported
from
Llanelli, Wales
@O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk
-
Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
-
michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
-
Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 website down and your not answering phones just great
-
LEEROY REED
(@LeeroyReed_Vex) reported
from
Neath, Wales
@O2 by far the worst network I’ve ever used
-
huw bevan
(@huwbevan) reported
from
City and County of Swansea, Wales
@O2 really bad customer service from O2 today. One part of the company not listening to another.
-
Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
-
michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
-
Anya Russell
(@AnyaRussell97) reported
from
Gorseinon, Wales
@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒
-
Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Mikeal 185
(@Mad_Mike16) reported
@O2 I've recently upgraded phone, and my usb type c slot is not working correctly, I have tried a set headphone and the cable that came with the phone and they both did not work when I put them in to another phone they both worked
-
Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
-
Paige Jones
(@duckkyxoxo) reported
@O2 live chat service may be the worst I've ever experienced. The customer service is very poor.
-
Will Richards
(@will100186) reported
@O2 why can't I send or receive MMS messages even though I've set everything up per your directions. Tried calling your customer help number and that just hangs up on me after the "tell us what you're calling for".
-
Chris Quinn
(@chrisquinny01) reported
What started as really bad customer service from @o2 one hour ago has turned into good service from the 3rd and 4th person I’ve spoke too, Aaron and Tomass (Sorry if spelt incorrectly) were very helpful and the situation is out of the hands and they were apologetic
-
Nath
(@NathFerguson) reported
@O2 u need to sort it out can’t used my phone got no signal
-
Caoimhe
(@c4oimhee) reported
@O2 Hi I have a problem with billing
-
♪Parky♪ YOLO
(@Parky999) reported
@O2 changed my sim and followed the sim swap instructions. Now none of the sims have network access 😭😭😭
-
justfreli
(@justfreli) reported
@O2 I was offered an upgrade on Wed, lost visual voicemail after upgrade, rang to get it back Thurs. 10 mins after it was “sorted”, lost ALL services. Been without network service since 3pm. ABSOLUTELY unhelpful “customer service” agent too when I reported it.
-
dan
(@dantheman19970) reported
@VodafoneUK disgrace of a company paying for a device that doesn't work properly I'm not sending it off for repair and going without a phone shame on you I'm moving all of my lines to @O2 a lot better then @VodafoneUK