O2 Outage Report in Swansea, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (43%)
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Internet (31%)
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Total Blackout (21%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Swansea, Wales
The most recent O2 outage reports came from the following cities: Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Internet | |
| Swansea |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Gerwyn Williams
(@star45gazer) reported
from
Cwmllynfell, Wales
@O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour
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L U K E
(@thelukebamsey) reported
from
Pyle, Wales
New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 website down and your not answering phones just great
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LEEROY REED
(@LeeroyReed_Vex) reported
from
Llanelli, Wales
@O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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Morgan Saper
(@mksaper) reported
from
Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 how long is your website and app going to be down for i am trying to make payment but cant
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Sian Elin Pedrick
(@SianElin_PT) reported
from
Llanelli, Wales
@MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis
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Jane attwell
(@Janeattwell) reported
from
Crofty, Wales
@O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.
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Kevin
(@kevevs1908) reported
from
Swansea, Wales
@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
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Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Can I get some help please
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LEEROY REED
(@LeeroyReed_Vex) reported
from
Neath, Wales
@O2 by far the worst network I’ve ever used
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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J D
(@atomicape99) reported
@Extinguisherman @O2 I have just sent it again slightly edited with the tags you sent. I live in a major city centre (literally yards from a 5G mast not sure if its O2) I hardly ever get 5G and when I get 4G it's shockingly slow. Don't get me started on the phone signal.
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Dale Watts
(@Extinguisherman) reported
@jonnyrb89 @O2 I been waiting months for mast issue to be fixed, it changed from your message to ‘mast get busy’. 10 months on I’m fed up with paying nearly £40 a month for a total rubbish service. I recommend retweeting complaint snd include BBCWatchdog, WhichUK, and Ofcom tags.
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Dale Watts
(@Extinguisherman) reported
@atomicape99 @O2 The t&c’s state they don’t guarantee a connect all the time, be nice most of the time though!! Using my location, service page says good 2,3,4G, but status page says masts get busy (better term than congested). So how do u deliver a good service on congested mast?
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Dale Watts
(@Extinguisherman) reported
@O2 so my tweeting getting noticed, been approached by Ofcom, so get tweeting your complaints and add BBCWatchdog, WhichUK, and Ofcom tags. I’m not putting up crap network connections with this for another 14 months!
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Dale Watts
(@Extinguisherman) reported
@atomicape99 @O2 I was speaking to a guy who work for Trooli, a internet company down here in Kent. He explained that a mast can only handle a certain amount of devices.The 5g one nest his mast would max out at 100 devices! O2 meant to be 5G in Maidstone, last week was thrown into 3G!
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Dale Watts
(@Extinguisherman) reported
@atomicape99 @O2 One thing they know how to do is charge for a crap service.
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Natalie Ainscough
(@nataly_a1989) reported
Having trouble logging in and can't chat to customer service as I can't log in. Please can I get some help? @O2
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Dale Watts
(@Extinguisherman) reported
@robdawn12 @O2 It’s terrible so over the place, I’m fed up with being lied to, fed up with paying nearly £40 for a terrible service. I am therefore telling people to retweet complaints using BBCWatchdog WhichUk and ofcom tags. Let’s get someone to listen.
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Fraz Ali
(@_Fraz7) reported
@AshScrivens @O2 @EE NO ******* WAY!! EE never O2 again!!
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Jordan Dunn 🏳️🌈
(@Jordan_dunn94) reported
@O2 hello, I've received a random refund from Telefonica UK Limited, I know they're to do with O2, I am trying to find out why I have received this refund when my account has been closed for past 6 months, any help?