O2 Outage Report in Swansea, Wales

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Swansea, Wales

The most recent O2 outage reports came from the following cities: Swansea.

City	Problem Type	Report Time
Swansea	Internet	2 months ago
Swansea	Phone	2 months ago
Swansea	Phone	2 months ago
Swansea	Phone	8 months ago
Swansea	Phone	10 months ago
Swansea	Phone	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

• 
  huw bevan (@huwbevan) reported 52 seconds ago from City and County of Swansea, Wales

  @O2 really bad customer service from O2 today. One part of the company not listening to another.

• 
  Stuart Davis (@stuartdavis21) reported 58 seconds ago from Swansea, Wales

  Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

• 
  michael bonomi (@mikebonomi) reported 2 minutes ago from Swansea, Wales

  @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

• 
  Jane attwell (@Janeattwell) reported 4 minutes ago from Crofty, Wales

  @O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.

• 
  Warren Weerackoon (@1JNR) reported 11 minutes ago from Swansea, Wales

  @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

• 
  Paul Furse (@Fursey79) reported 12 minutes ago from Port Talbot, Wales

  @O2 Again,A really poor signal in the Sa12 area😔

• 
  Kieron Rees (@kieronsrees) reported 20 minutes ago from Swansea, Wales

  @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

• 
  Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported 21 minutes ago from Swansea, Wales

  @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

• 
  michael bonomi (@mikebonomi) reported 22 minutes ago from Swansea, Wales

  @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

• 
  Morgan Saper (@mksaper) reported 23 minutes ago from Gorseinon, Wales

  Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

• 
  Kieron Rees (@kieronsrees) reported 28 minutes ago from Swansea, Wales

  @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

• 
  Andrew Reed (@reedo456) reported 31 minutes ago from Bishopston, Wales

  @O2 No help needed thanks - @EE are much better

• 
  LEEROY REED (@LeeroyReed_Vex) reported 31 minutes ago from Llanelli, Wales

  @O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk

• 
  Anya Russell (@AnyaRussell97) reported 37 minutes ago from Gorseinon, Wales

  @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

• 
  Nicola Fine (@NicolaFine1) reported 42 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

• 
  Gareth (@welshgje) reported 47 minutes ago from Gwaun-Cae-Gurwen, Wales

  Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

• 
  Sian Elin Pedrick (@SianElin_PT) reported 50 minutes ago from Llanelli, Wales

  @MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis

• 
  Katie 🇺🇦 (@OneanonlyKatie) reported 52 minutes ago from Pyle, Wales

  @O2 how long is your website and app going to be down for i am trying to make payment but cant

• 
  LEEROY REED (@LeeroyReed_Vex) reported 53 minutes ago from Neath, Wales

  @O2 by far the worst network I’ve ever used

• 
  Katie 🇺🇦 (@OneanonlyKatie) reported 56 minutes ago from Pyle, Wales

  @O2 website down and your not answering phones just great

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kay-Tee (@Katy_mo) reported 6 minutes ago

  @AlexanderFitton @O2 Guessing over in Bolsover we're probably on the same mast. Been waiting 2 months for them to fix it, supposedly fixed today only for it to now be 0.6mb.

• 
  springadorablereef (@Reefyroostar) reported 8 minutes ago

  @O2 I keep getting calls at night from a number claiming to be a deliveroo driver, I'm not signed up to them & never order takeout anyway, because there aren't any take out places where I live. I can't block the number as it's not an iphone ,what can I do about it ?

• 
  Laura Hughes (@busymum777) reported 10 minutes ago from Ivybridge, England

  @O2 worst customer service EVER. Do you actually want customers???

• 
  Lisa (@Lisa45384506) reported 11 minutes ago

  I wonder why I stay with @O2 as I always have efficient customer service! Never had bad service! Once again great phone deal provided

• 
  S.. (@sebiwill83) reported 11 minutes ago

  @TelefonicaUK @O2 I don't know why if your service is getting worse and worse in my area... I decided to leave O2 at the end of my current contract

• 
  Glyn Dodwell CDM (@G4CFS) reported 11 minutes ago

  Why is @O2 customer service beyond incompetant and unfit for purpose?

• 
  Mark Mann (@MrmMark) reported 13 minutes ago

  @O2 Please don't use #DPD as your couriers. Again they've not attempted a delivery. Didn't ring the doorbell, or knock on the door. It’s a pathetic service, that just causes inconvenience.

• 
  CERTIFIED G (@ItsCoolyG) reported 14 minutes ago

  Cant wait to leave @o2 cant believe the costumer service the blunt rudness my son had his phone stolen today they couldn't even be helpful I been a long time costumer and got disgusting service and told some **** that's not helpful and now I'm out of pocket im vex I'm upset

• 
  Robin (@rob_whitefield) reported 15 minutes ago

  @O2 Hi, visited your store in @merrioncentre for iPhone upgrade (7 to 12 64GB) - Ashley (Operator: 060200064) was exceptional and very impressed with the service forthcoming Please do convey my sincere gratitude to Ashley and pass on my comments those that need to know 🙏

• 
  RogueGuru (@FennijerC) reported 18 minutes ago

  @O2 Small problem....I can't find the game enhancer app either in my library or on my phone. It does look like it's all games that have gone though so starting to get somewhere