O2 Outage Report in Swansea, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Anya Russell
(@AnyaRussell97) reported
from
Gorseinon, Wales
@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
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Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 how long is your website and app going to be down for i am trying to make payment but cant
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Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 website down and your not answering phones just great
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
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LEEROY REED
(@LeeroyReed_Vex) reported
from
Llanelli, Wales
@O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk
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Jane attwell
(@Janeattwell) reported
from
Crofty, Wales
@O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
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Morgan Saper
(@mksaper) reported
from
Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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huw bevan
(@huwbevan) reported
from
City and County of Swansea, Wales
@O2 really bad customer service from O2 today. One part of the company not listening to another.
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LEEROY REED
(@LeeroyReed_Vex) reported
from
Neath, Wales
@O2 by far the worst network I’ve ever used
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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Sian Elin Pedrick
(@SianElin_PT) reported
from
Llanelli, Wales
@MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Alice
(@Alicelaston) reported
@o2 officially the hardest part of a move from the UK to US. How can I not just settle my phone plan without numerous phone calls and hours wasted on hold. Used to be the best with customer service. Now officially the worst. And final nail in the coffin is a 13.4% price increase!
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Rob Carey
(@RobCarey8) reported
@O2 13.4% rise from April. Thank god my contract is up this year. I will definitely be signing off as an O2 customer after many, many years. Fairness should be at the heart of any business model, whereas greed will tell on the business in time. Goodbye O2........
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ScubaJeff
(@ScubaJeff904) reported
@O2 are you gonna help with this? Still not updated to show my bills been paid
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barold.
(@leylights) reported
Hi @O2 I've tried your chat via the app for days now, and it constantly says you're busy. So maybe you can help here. If I change my sim only tariff to one with more data, does it restart a 12 month contract, or will it still end the same month as my current contract? Thanks
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𝚠𝚘𝚛𝚍𝚊𝚖𝚎𝚗𝚝𝚊𝚕𝚒𝚜𝚝 💬
(@thatscottishcpl) reported
My phone keeps telling me I have an unstable internet connection. It’s not unstable, it’s unreliable @O2 👀
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Sodoff Baldrick
(@HelloRedBeard) reported
***** rats @O2 Hello. From April 2023 the monthly price of your calls, texts and data will rise by the 13.4% RPI rate of inflation as set out in your terms. We know this isn't welcome news, but it will help cover the rising cost to power our network.
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Paul Griffiths 🏏
(@PGACricket) reported
Just to say texts coming through today for all my mobile phones with 02 mobile charges up 13.4% shocking, awful @o2 @02help as I can't pull out of my contract until July. Unacceptable 02...
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JCheeto
(@CreamDJ) reported
@O2 are at it again. 13.4% increase on tariff price this year! when the average wage increase will be nothing near that. And I bet if rpi goes down, their prices for existing customers wont! 🤡
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RedVelvet 💚🤍💜
(@emmasiobhan22) reported
@O2 There is a BIG difference between a couple of £s increase and £11 a month. That's a huge increase. Like I said I bet we see you still having huge profits anyway because you are getting extra money from all your customers never mind the fact that we have a living crisis!
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Scott
(@5c0ttlley) reported
@sidneymufc @O2 Lots of these large companies have staff working from home therefore saving an absolute fortune. Should be going down not up..