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O2 outages and service status in Swansea, Wales

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  • O2 generated 0 outage signals in the last 24 hours around Swansea, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • huwbevan
    huw bevan (@huwbevan) reported from City and County of Swansea, Wales

    @O2 really bad customer service from O2 today. One part of the company not listening to another.

  • stuartdavis21
    Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • kieronsrees
    Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • 1JNR
    Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • star45gazer
    Gerwyn Williams (@star45gazer) reported from Cwmllynfell, Wales

    @O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour

  • OneanonlyKatie
    Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 website down and your not answering phones just great

  • LeeroyReed_Vex
    LEEROY REED (@LeeroyReed_Vex) reported from Llanelli, Wales

    @O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk

  • thelukebamsey
    L U K E (@thelukebamsey) reported from Pyle, Wales

    New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line

  • TerrySinnett
    Terry Sinnett (@TerrySinnett) reported from Porthcawl, Wales

    @Newks_mam @O2 I’ve not had such problems anywhere else, to be honest. Hopefully a one off……. but maybe not! 🤨🤨

  • Janeattwell
    Jane attwell (@Janeattwell) reported from Crofty, Wales

    @O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.

  • mksaper
    Morgan Saper (@mksaper) reported from Gorseinon, Wales

    Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

  • mikebonomi
    michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • NicolaFine1
    Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • SianElin_PT
    Sian Elin Pedrick (@SianElin_PT) reported from Llanelli, Wales

    @MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis

  • OneanonlyKatie
    Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 how long is your website and app going to be down for i am trying to make payment but cant

  • Fursey79
    Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Again,A really poor signal in the Sa12 area😔

  • SianRhian
    Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • kevevs1908
    Kevin (@kevevs1908) reported from Swansea, Wales

    @HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank

  • reedo456
    Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • Fursey79
    Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Can I get some help please

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Frugal_ways
    Deano... (@Frugal_ways) reported

    @LesTwigg @O2 Funny how the sim can receive signal from various masts, yet fails to work on the internet? BBC website loads, but search engines don't. Thanks for the heads up

  • Paul_Blackledge
    Paul Blackledge (@Paul_Blackledge) reported

    @kokeshimum @O2 I always used to find it amazing that I would get full signal in the desert, miles from the nearest person in Kuwait, yet come home to the U.K. and some very populated places still have zero signal. Crazy planning restrictions stunting growth on masts I would imagine.

  • Fletchmeister81
    Darrell fletcher (@Fletchmeister81) reported

    @EE Its ok, after the last few months of poor service etc, ive decided that all phones will be cancelled when i can get the iphone 18, @O2 seem to be the best so far. You really need to train your instore staff and phone staff. Only decent store staff was ava in trafford centre

  • kjackson1978
    Keith Jackson 🎗️ (@kjackson1978) reported

    @kokeshimum @O2 Just spent 10 days in Cyprus. Perfect 5g the whole time. At home I struggle to get a 5G signal and 4G now useless

  • kokeshimum
    Sarah (@kokeshimum) reported

    @Son_Lyme @O2 Every single provider is awful in my area. 🙄

  • RyanSteezer1
    Ryan (@RyanSteezer1) reported

    @O2 payment not working on app or website

  • aaroncikaya
    Aaron (@aaroncikaya) reported

    Absolutely awful customer service! 😡 @O2

  • AmyJoSays
    Amy Jo McLellan (@AmyJoSays) reported

    @altrinchamhq @O2 Nothing for me again! I won a couple of electrolytes samples one week and nothing at all on the others. Win rate must have gone down. Shame! 😞

  • Rickyroaster1
    RICKY (@Rickyroaster1) reported

    Today I received a txt stating my rolling plan had been cancelled and I was put on a PAYG tariff.This is so unprofessional, to change a customers plan without basic communication on WHY?if a card expires O2 should tell customer not change tariff, WTF O2 @O2

  • BennyBlanco22
    Chris (@BennyBlanco22) reported

    @fishboygtfc @O2 @Apple They really are terrible arent they