O2 outages and service status in Swansea, Wales
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Swansea, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Swansea, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Swansea, Wales
The most recent O2 outage reports came from the following cities: Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea
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Internet | 2 months ago |
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Swansea
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Phone | 2 months ago |
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Swansea
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Phone | 2 months ago |
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Swansea
|
Phone | 8 months ago |
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Swansea
|
Phone | 10 months ago |
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Swansea
|
Phone | 1 year ago |
Community Discussion
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O2 Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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L U K E (@thelukebamsey) reported from Pyle, WalesNew iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line
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Kevin (@kevevs1908) reported from Swansea, Wales@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
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LEEROY REED (@LeeroyReed_Vex) reported from Neath, Wales@O2 by far the worst network I’ve ever used
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michael bonomi (@mikebonomi) reported from Swansea, Wales@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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Paul Furse (@Fursey79) reported from Port Talbot, Wales@O2 Again,A really poor signal in the Sa12 area😔
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Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, WalesAnyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales@O2 website down and your not answering phones just great
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Kieron Rees (@kieronsrees) reported from Swansea, Wales@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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LEEROY REED (@LeeroyReed_Vex) reported from Llanelli, Wales@O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk
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Warren Weerackoon (@1JNR) reported from Swansea, Wales@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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michael bonomi (@mikebonomi) reported from Swansea, Wales@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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Andrew Reed (@reedo456) reported from Bishopston, Wales@O2 No help needed thanks - @EE are much better
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
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Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales@O2 how long is your website and app going to be down for i am trying to make payment but cant
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Sian Elin Pedrick (@SianElin_PT) reported from Llanelli, Wales@MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis
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Nicola Fine (@NicolaFine1) reported from Swansea, WalesLooking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Kieron Rees (@kieronsrees) reported from Swansea, Wales@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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Morgan Saper (@mksaper) reported from Gorseinon, WalesAppalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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Jane attwell (@Janeattwell) reported from Crofty, Wales@O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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mellyjenga (@mellyjenga1) reported@O2 appalling advice from your shop 18 months ago when I purchased iPhone 11 Pro Max and yet you still charged me over £50 a month on contract. I’ve been with you since you opened so am a loyal long term customer. Will move to Vodafone now #leaveO2 #O2poor #badserviceO2
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~ Ταλθύβιος ~ 𝑺𝒕𝒆𝒗𝒆𝒏 𝑯𝒆𝒏𝒏𝒆𝒔𝒔𝒚 (@Talthybius_) reported@O2 Why has my internet gone down on my iPad when I’ve just bought data this morning..,
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Victoria (@VikkiTalksPish) reported@O2 having some issues with trying to contact someone via the app. Got an AirPods order in that is apparently on back order but the website says item is in stock and available for next day delivery, can someone check to see what’s happening?
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✨ Kid ✌️ (@katie_rayfield) reported@O2 hi. I upgraded over the phone. Had the phone dropped off to a store. Collected the phone. Phone bat dies within 8-10 hours when hardly being used and the shop won't help me and said 'it's not our issues. Sorry' tried calling customer services 2ce. No luck. Please advise me.
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Midas Entertainments (@MidasDjs) reported@StevePogson1 @O2 That's just awful
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Sue Rozario (@sue_rozario) reported@O2 my contract is ending and yet my price is about to go up from about £33 pm to £39 pm. How can this be? Your website makes it REALLY difficult to work out how to phone a real person to discuss. Help please
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Chris (@CSedgbeer) reported@O2 Still no data,now no signal and your still taking my bill out smh
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mellyjenga (@mellyjenga1) reported@O2 no response for loyal customers. Poor advice & poor service. Appalling service
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John Patman (@ponytail1969) reported@O2 Not much help when your in the 1%….. I’ll cancel my contact when I get back to Uk as it’s no good for me anymore..
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Tom_23 (@T0m__23) reported@EE Absolutely no issues with @O2 in the parts of Liverpool I’ve lived in... only ever heard bad things about @EE in the city too... weird.