O2 Outage Report in Swansea, Wales

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Swansea, Wales

The most recent O2 outage reports came from the following cities: Swansea.

City	Problem Type	Report Time
Swansea	Internet	2 months ago
Swansea	Phone	2 months ago
Swansea	Phone	2 months ago
Swansea	Phone	8 months ago
Swansea	Phone	10 months ago
Swansea	Phone	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

• 
  Gerwyn Williams (@star45gazer) reported 39 seconds ago from Cwmllynfell, Wales

  @O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour

• 
  Nicola Fine (@NicolaFine1) reported 2 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

• 
  Andrew Reed (@reedo456) reported 2 minutes ago from Bishopston, Wales

  @O2 No help needed thanks - @EE are much better

• 
  LEEROY REED (@LeeroyReed_Vex) reported 7 minutes ago from Llanelli, Wales

  @O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk

• 
  Morgan Saper (@mksaper) reported 8 minutes ago from Gorseinon, Wales

  Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

• 
  Paul Furse (@Fursey79) reported 10 minutes ago from Port Talbot, Wales

  @O2 Again,A really poor signal in the Sa12 area😔

• 
  Sian Elin Pedrick (@SianElin_PT) reported 13 minutes ago from Llanelli, Wales

  @MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis

• 
  L U K E (@thelukebamsey) reported 15 minutes ago from Pyle, Wales

  New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line

• 
  michael bonomi (@mikebonomi) reported 19 minutes ago from Swansea, Wales

  @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

• 
  Paul Furse (@Fursey79) reported 24 minutes ago from Port Talbot, Wales

  @O2 Can I get some help please

• 
  Kevin (@kevevs1908) reported 28 minutes ago from Swansea, Wales

  @HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank

• 
  michael bonomi (@mikebonomi) reported 29 minutes ago from Swansea, Wales

  @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

• 
  Kieron Rees (@kieronsrees) reported 45 minutes ago from Swansea, Wales

  @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

• 
  Warren Weerackoon (@1JNR) reported 46 minutes ago from Swansea, Wales

  @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

• 
  Katie 🇺🇦 (@OneanonlyKatie) reported 50 minutes ago from Pyle, Wales

  @O2 how long is your website and app going to be down for i am trying to make payment but cant

• 
  Katie 🇺🇦 (@OneanonlyKatie) reported 51 minutes ago from Pyle, Wales

  @O2 website down and your not answering phones just great

• 
  Kieron Rees (@kieronsrees) reported 51 minutes ago from Swansea, Wales

  @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

• 
  Jane attwell (@Janeattwell) reported 53 minutes ago from Crofty, Wales

  @O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.

• 
  Gareth (@welshgje) reported 55 minutes ago from Gwaun-Cae-Gurwen, Wales

  Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

• 
  LEEROY REED (@LeeroyReed_Vex) reported 57 minutes ago from Neath, Wales

  @O2 by far the worst network I’ve ever used

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Oliver Woolnough (@nothingbutbbq) reported 7 minutes ago

  @O2 Don’t worry now 3 weeks no service and apparently you were calling me 3 days ago? Gave number again yesterday….. still no call.

• 
  chris fear (@bluegaschris) reported 7 minutes ago

  Wow @O2 what terrible customer support hang your heads

• 
  Lewis Barry (@ThatLewisBarry) reported 8 minutes ago

  @c_cooper88 @O2 I've also noticed the same for months now. Full signal but no actual data upload/download until I'm a mile out.

• 
  Sarah (@SarahCo04405793) reported 9 minutes ago

  @O2 is there any reason why I don’t get signal ANYWHERE since I took out my new contract with you in June. An issue with my phone perhaps?

• 
  Kroos Kontrol (@KontrolKroos) reported 10 minutes ago

  @O2 @Nini_Bhabutta Sorry @o2 but there have been massive issues all day in central London and I am still experiencing them now!

• 
  Ashton Villa 🦁 (@AshtonVilla6) reported 10 minutes ago

  @jodielouiseart @O2 Im on Sky Mobile which is O2 and as soon as I walk out of my house to walk the dog i'm cut off from the world. It says I have 4g but a very slow connection if any connection at all.

• 
  Thomas Burton (@mreyetee) reported 16 minutes ago

  Team, for months now I have had issues with signal and both data and voice around the BL09WG area. @O2 say, "sorry our network is busy use wi-fi" which doesn't really help out and about and sort isn't the point of mobile.what is being done to sort it? Can I escape my AT contract?

• 
  Dan Stevenson (@Danieloopspedro) reported 17 minutes ago

  Rang up to say I can't use the network again and it's expensive paying for something you aren't getting. The response from @O2 was to connect to WiFi. Honestly if it was that easy I wouldn't need your network would I. Absolutely fuming

• 
  Rob (@SneakyBear1987) reported 18 minutes ago

  @IamNdodana @O2 If your within the 14 day cooling period you can cancel for free. Only you pay for usage upto that point

• 
  Dr Serac Engerraund (@Walayat_Family) reported 18 minutes ago

  O2 very weak mobile signal in Sheffield S11 now for over 1 week, cannot use phone in doors, only out doors. Come on fix it, else move to another provider. @O2 #o2v