O2 Outage Report in Swansea, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (44%)
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Internet (31%)
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Total Blackout (20%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Swansea, Wales
The most recent O2 outage reports came from the following cities: Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Internet | |
| Swansea |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Can I get some help please
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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LEEROY REED
(@LeeroyReed_Vex) reported
from
Neath, Wales
@O2 by far the worst network I’ve ever used
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Gerwyn Williams
(@star45gazer) reported
from
Cwmllynfell, Wales
@O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Kevin
(@kevevs1908) reported
from
Swansea, Wales
@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
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Sian Elin Pedrick
(@SianElin_PT) reported
from
Llanelli, Wales
@MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis
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Morgan Saper
(@mksaper) reported
from
Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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L U K E
(@thelukebamsey) reported
from
Pyle, Wales
New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 website down and your not answering phones just great
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Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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LEEROY REED
(@LeeroyReed_Vex) reported
from
Llanelli, Wales
@O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk
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Jane attwell
(@Janeattwell) reported
from
Crofty, Wales
@O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 how long is your website and app going to be down for i am trying to make payment but cant
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Silverton
(@silverton_kate) reported
@O2 @Gazpecks I’ve sent o2 two emails & no reply. Store couldn’t help. Webchat couldn’t help. Phoned them & they couldn’t understand me. I’ve been a customer since I was 11 & I’m now 37. @O2 sort it out!!
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⚫Kirstie
(@Kirstieyf) reported
@O2 Hi, have you stopped selling Sony phones? Was just considering an early upgrade but can't see any on your site, I've been with you guys 17 years and never had any other brand (Sony Ericssons, before they split). Seriously considering leaving O2 because of it
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Michael Baines
(@bainespne) reported
@Keir_Starmer Bollox as per. Whilst electric will go down 10 measly quid a month , @O2 have just increased my bill as have our housing on rent. Ill await council tax rise in next few weeks.
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Aysel Beyhatun
(@ay83719) reported
@O2 @O2 "Hi, I'm a Pay As You Go customer. I have £15 credit but I'm stuck on an inactive £20 Big Bundle. I get a 'switch unsuccessful' error on My O2. Can you help me change to the £5 Big Bundle? I am currently abroad."
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Purpleparrotuk
(@purpleparrotuk) reported
@O2 you have known for over 2 months now that you are emailing me someone else’s bills and correspondence. Yet I am still getting them with personal information. I don’t even have an account with you. This is a serious issue.
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Alfie Richards
(@AlfieRichardsUk) reported
Name a terrible company that prevents you from reinstating your own phone number despite passing all security levels and verifying ownership. I'll go first: @O2
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Haris
(@harisaftab07) reported
@O2 I couldn't call to customer service because I am not a billing customer and opened a complaint whereby I was told it has been processed and closed the ticket and was asked to go to my bank to confirm. It did not happen so I opened another complaint and I'm being told it cannot
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Alex Rose ⧗ Natashka Cosplay
(@NatashkaCosplay) reported
@O2 I’ve had no signal since the 16th because of a mast upgrade which was supposed to have been done by 6pm yesterday. The service checker says the mast is now not working. I haven’t been able to use my phone for 10 days now. When will this be fixed? SO509RL postcode.
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Jason G
(@tenko007) reported
@O2 why can you never get through to customer services, you have got to be the worst company for complaints and speaking to someone. Pathetic
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Robbie Kirkham
(@Kirkham81) reported
@O2 could you help me please I cancelled my daughters account & now have no service on January 4th but a payment has been taken today. Thanks