O2

O2 Outage Report in Swansea, Wales

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The latest reports from users having issues in Swansea come from postal codes SA1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Swansea, Wales 02/05/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Swansea, Wales

The most recent O2 outage reports came from the following cities: Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Phone
United KingdomSwansea Phone
United KingdomSwansea Phone
United KingdomSwansea Phone
United KingdomSwansea E-mail
United KingdomLlanelli Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • Fursey79 Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Again,A really poor signal in the Sa12 area😔

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • kevevs1908 Kevin (@kevevs1908) reported from Swansea, Wales

    @HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank

  • LeeroyReed_Vex LEEROY REED (@LeeroyReed_Vex) reported from Neath, Wales

    @O2 by far the worst network I’ve ever used

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • OneanonlyKatie Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 website down and your not answering phones just great

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • OneanonlyKatie Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 how long is your website and app going to be down for i am trying to make payment but cant

  • LeeroyReed_Vex LEEROY REED (@LeeroyReed_Vex) reported from Llanelli, Wales

    @O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk

  • Fursey79 Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Can I get some help please

  • SianElin_PT Sian Elin Pedrick (@SianElin_PT) reported from Llanelli, Wales

    @MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis

  • mksaper Morgan Saper (@mksaper) reported from Gorseinon, Wales

    Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • Janeattwell Jane attwell (@Janeattwell) reported from Crofty, Wales

    @O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Marvin590 MartyP (@Marvin590) reported

    @O2 My wife got a new iPhone yesterday and the SIM card will not connect to network. Apart from talking to a bit can someone please help?

  • CostumedVole 🐾 Costumed Vole🐾 (@CostumedVole) reported

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • LtColSmales Dep Comdt LNRACF (@LtColSmales) reported

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Raw2686 Ricky (@Raw2686) reported

    Come on @O2 and @VodafoneUK how hard is it to port a number 5 days still can’t fully use either phone!! No customer support available

  • l_tarling Lesley Tarling (@l_tarling) reported

    @O2 please please help! We’ve just been moved to your network via virgin. Got a pac code here so we can keep our number, but when we ring customer services we just go round and round and then cut off 🤯😡

  • james_watts James Watts (@james_watts) reported from Sandiacre, England

    @O2 wow this is a great start to life with you. Phoned your customer service line. Wait 35 mins Afro someone to answer and the line goes dead before I can speak to anyone. Phone straight back wait 25 mins speak to someone and the line goes dead again after 30 secs. No callback 🤬

  • ryanmcdonough Ryan McDonough (@ryanmcdonough) reported

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • DanielOliverSK Daniel Oliver (@DanielOliverSK) reported

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • northendendust Didsbury/northenden (@northendendust) reported

    @virginmedia @O2 I’m not trying to connect to your Virgin network at the airport. My chip is virgin in my phone. And you can’t even make a call. Or go online.

  • teatimezes time for tea💙 #leftylawyers (@teatimezes) reported

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇