O2 Outage Report in Swansea, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Swansea come from postal codes SA1.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (54%)
-
Internet (24%)
-
Total Blackout (12%)
-
Wi-fi (4%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near Swansea, Wales
The most recent O2 outage reports came from the following cities: Swansea and Llanelli.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Phone | |
| Swansea |
||
| Llanelli |
Phone | |
| Neath |
Phone | |
| Ammanford |
Wi-fi | |
| Llanelli |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
-
michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
-
LEEROY REED
(@LeeroyReed_Vex) reported
from
Neath, Wales
@O2 by far the worst network I’ve ever used
-
Jane attwell
(@Janeattwell) reported
from
Crofty, Wales
@O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.
-
Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
-
Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
-
Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
-
Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
-
Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
-
Sian Elin Pedrick
(@SianElin_PT) reported
from
Llanelli, Wales
@MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis
-
Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 how long is your website and app going to be down for i am trying to make payment but cant
-
Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
-
huw bevan
(@huwbevan) reported
from
City and County of Swansea, Wales
@O2 really bad customer service from O2 today. One part of the company not listening to another.
-
michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
-
Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 website down and your not answering phones just great
-
Morgan Saper
(@mksaper) reported
from
Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
-
Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
-
Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
-
Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Can I get some help please
-
LEEROY REED
(@LeeroyReed_Vex) reported
from
Llanelli, Wales
@O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk
-
Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
denise pierpoint
(@deepierpoint) reported
@O2 This is disgusting , myself, husband and daughter-in-law have been trying to get on your app all day ,How can you be sold out when your app is still down and has been since 10 am this morning 😡
-
Marc Robinson
(@marcrobinson09) reported
@O2 How about this ….. fu@kyou @O2 as soon as my contact ends ( after 15 yrs of loyalty) you can ram it up your arse … infact please cancel it .. ******* sold out more like sold to touts and us honest ppl can’t even get a break … robin hood even had a day off
-
DrH
(@DRH100) reported
@O2 Worst #O2Priority experience ever. Unprecedented demand I get but not unexpected surely. System just not up to it. Have tried all day and not got in once. Logging in would have been considered a success. Given the number already on resale some people will be making a mint
-
lawziepops
(@Lauralouappleby) reported
@O2 And your entire network has gone down lagging people unable to make calls or texts, liked ones unable to locate them on certain apps so therefore worrying. It’s a joke.
-
angela mcevoy 💙🍀Free Assange
(@maxmcevoy) reported
@O2 How can you be sold out? Priority hasn’t worked all day, yet greedy touts/crooks can be selling them for outrageous prices, and you appear to be part of the scam O2. What a joke, while you increase profit with so many calls to you & other ticket sites. 0/10 Customer satisfaction
-
Alex Taylor
(@alextaylor007) reported
@seanp1878 @O2 Same logged in early too only to get thrown out and never receive a code.
-
lee peach
(@lee_peach) reported
@O2 And they are been resold for a stupid amount some over £1000
-
Julie Dean
(@JulieDe10617275) reported
@O2 How? I tried all day and never even got into the site. Don’t do an early launch if you can’t cope!
-
Dar ta
(@darrenj02173158) reported
@O2 Why’s your app not working? Need to do something on my account
-
Josh Hinton
(@JoshHinton95) reported
@O2 Next time you want to take the money for my phone bill my bank out will be down and unavailable and then mysteriously all the money will have gone !