O2

O2 Outage Report in Gwaun-Cae-Gurwen, Neath Port Talbot, Wales

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Gwaun-Cae-Gurwen, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gwaun-Cae-Gurwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Gwaun-Cae-Gurwen, Neath Port Talbot, Wales 05/13/2025 08:20

May 13: Problems at O2

O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gwaun-Cae-Gurwen, Neath Port Talbot, Wales

The most recent O2 outage reports came from the following cities: Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Phone
United KingdomSwansea E-mail
United KingdomNeath Phone
United KingdomAmmanford Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Gwaun-Cae-Gurwen, Wales

Latest outage, problems and issue reports in Gwaun-Cae-Gurwen and nearby locations:

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ultimatedoris Linda Burge (@ultimatedoris) reported

    @O2 is there a reason your 3 main masts in Bath do not work as they should? I am unable to get any decent internet signal, I have tried EVERY problem solving tactic you have given me, but it still doesn’t work - what are you going to do to stop me going to another provider?

  • acereject Paul Anderson 💫🪐 (@acereject) reported

    @Ginger_Tucci @O2 Drives me mental that I have absolutely no signal around Central Station radiating out about three blocks. And signal drops out significantly on the rail route around Uddingston and Bellshill.

  • AlfieCoe Alfie Coe (@AlfieCoe) reported

    @O2 How **** can you be? 3 calls now been hung up on, 30 minute hold and then tell me gonna be transfered to just hand up on me again, I want to cancel my fuking account why is that so hard? Not only now do I want a full cancellation but I also want the £32.47 back for this month

  • AndrewD1553 Andrew Douglas (@AndrewD1553) reported

    @O2 How can I make a complaint please?

  • pauljames87 Paul Foreman (@pauljames87) reported

    @O2 im trying to order a 5G sim... I can only seem to order 4G sims. Could you help. Just want to move my number to a sim (currently e sim) ready for new phone.

  • Selu_snow Seluki (@Selu_snow) reported

    @O2 I know, you sent that same info, hence my complaint. 17.1% in total, this is nuts. I would understand the price hike after the 12-month period, not this. I'll be leaving as soon as my contract expires.

  • MarcMoletKing Marc MK (@MarcMoletKing) reported

    @SamsungSupport @Rogers I am so angry with both Samsung and Rogers right now. It's not helping that the SIM I bought from @O2 won't connect to their network.

  • breezymate 𝔈𝔵𝔱𝔯𝔞𝔬𝔯𝔡𝔦𝔫𝔞𝔦𝔯𝔢 (@breezymate) reported

    New customer in @o2 and already having issues...

  • MC10589343 Matt Claxton (@MC10589343) reported

    @EnglandRugby @O2 Brave move if this translates into the match day 23. Near unanimity about the wisdom of dropping Marcus. Ignores form when so many in the team are struggling to find it, especially given the turgid showings so far. Picking those on the way down is just odd and alienates fans

  • LambertBen79 Lumin (@LambertBen79) reported

    @EnglandRugby @O2 Utter utter garbage - losing the fans already