O2

O2 Outage Report in Gwaun-Cae-Gurwen, Neath Port Talbot, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Gwaun-Cae-Gurwen, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gwaun-Cae-Gurwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Gwaun-Cae-Gurwen, Neath Port Talbot, Wales 12/30/2025 18:00

December 30: Problems at O2

O2 is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Gwaun-Cae-Gurwen, Wales

Latest outage, problems and issue reports in Gwaun-Cae-Gurwen and nearby locations:

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KayNeild_x Kayleigh Neild (@KayNeild_x) reported

    @O2 how do I make a complaint please? Sick of being passed back and forth, just for the problem not to be solved. I am fed up. If I go into the o2 store can they help with a billing issue🙃

  • G0491 Gemma Wombwell (@G0491) reported

    @O2 absolutely appalling customer service. Been customers of O2 for 20+ years and no one can help to make my mums phone work due to you not updating your systems!!

  • ThatTiredOne14 G. (@ThatTiredOne14) reported

    @O2 hey just changed from PAYG to a monthly contract and I've not had phone service or mobile data all day, can you help?

  • D1e9a7n8o 🇬🇧🩸Deano🩸🇬🇧 (@D1e9a7n8o) reported

    @O2 More shite customer service on here……….complete joke of a company these days

  • HarrietWittmann Harriet Wittmann (@HarrietWittmann) reported

    @O2 @username9643791 For over a year I haven’t had a problem getting a code - same day, at same time. Then suddenly the last two weeks it had been oos each time. What has changed?

  • RaeRubyRaeK RaeRubyRae (@RaeRubyRaeK) reported

    @O2 I don’t want the sim now so how do I return it & cancel the airtime policy

  • stephengoldie Stephen Goldie (@stephengoldie) reported

    @O2 I’m having the worst experience ever trying to port a number! I have had over 12 calls, more than 3 hours worth, to your customer service and not a mm further forward and apparently I can’t or won’t be allowed to talk to a manager or supervisor, I will be making a 1/2

  • daisyjbrown DAISY (@daisyjbrown) reported

    @O2 @dpd To wait for DPD to close the investigation, which started about the 5th of April…. I’ve called so many times now and they never have an update

  • jondavidwood J.D Wood (@jondavidwood) reported

    @O2 3 deliveries in 6 months and all promised on next day delivery and not one arrived the next day. either stop offering this service or get a courier who can deliver. unlike @DHLParcelUK

  • Jaxstad ᗪᗩᐯE (@Jaxstad) reported

    @O2 chat service is a joke