O2

O2 Outage Report in Gwaun-Cae-Gurwen, Neath Port Talbot, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Gwaun-Cae-Gurwen, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gwaun-Cae-Gurwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Gwaun-Cae-Gurwen, Neath Port Talbot, Wales 12/10/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Gwaun-Cae-Gurwen, Wales

Latest outage, problems and issue reports in Gwaun-Cae-Gurwen and nearby locations:

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MissBeautyAdikt Selina (@MissBeautyAdikt) reported

    @O2 I have received such appalling service from you! My phone was stolen on Saturday and it has taken you 4 days to activate my sim. Found a good deal with @SkyHelpTeam for iphone 14 pro but you aren't doing anything to keep me as a customer. I'll happily spend my money with Sky.

  • RonBlackman69 Ron "Macron" Blackman (@RonBlackman69) reported

    @O2 @Gavin7000 Same here. They got halfway through a conversation and then just ghosted me without helping. Think I’m gonna cancel my order and buy my new iphone somewhere else.

  • askthedood KevyD (@askthedood) reported

    I guess that’s a ‘no’ then @O2 unless you have a support account?

  • kevbev321 Kevano (@kevbev321) reported

    Really starting to regret leaving @EE to go to @O2… signal is shocking everywhere and my god the amount of scam texts I’ve been receiving since changing is RIDICULOUS! So many a week, just had two in the space of 5 minutes. Sort your scam filters out @O2 😡 #7726 #ScamTexts

  • connor_pedersen Connor Pedersen (@connor_pedersen) reported

    @O2 ive sent a dm can someone help please?

  • PaulHan09848231 Paul Hanson (@PaulHan09848231) reported

    When you get an early upgrade call from @O2 say you are going to consider it. Then call them back to say you would like to go with the upgrade and are told sorry you need to hope that team call you back 🤔 yeah that and that they cant help!!

  • funke_dee Dan (@funke_dee) reported

    @O2 I’m pretty sure your network is getting worse. I have to rely on WiFi far too much.

  • Delibird444 Dillon 🏳️‍🌈 (@Delibird444) reported

    .@O2 lost a potential customer. Was ready to throw down £1000 cash on a new phone today and they told me they couldn't take me because I haven't been in the country long enough to have credit. They will never see a penny from me. Goodbye.

  • DavidMo85344797 David (@DavidMo85344797) reported

    @O2 Staff who commit #fraud by upgrading tariffs without permission of the customer & then proceed to do absolutely nothing about it!! Customer Service at it's best...

  • stavrosRN Lex (@stavrosRN) reported

    Honest to god. You lot remain absolutely useless without a good WiFi network near by! @O2