O2

O2 Outage Report in Gwaun-Cae-Gurwen, Neath Port Talbot, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Gwaun-Cae-Gurwen, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gwaun-Cae-Gurwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Gwaun-Cae-Gurwen, Neath Port Talbot, Wales 12/26/2024 07:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gwaun-Cae-Gurwen, Neath Port Talbot, Wales

The most recent O2 outage reports came from the following cities: Neath, Ammanford and Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath Phone
United KingdomAmmanford Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Phone
United KingdomSwansea Phone
United KingdomSwansea Phone

Community Discussion

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O2 Issues Reports Near Gwaun-Cae-Gurwen, Wales

Latest outage, problems and issue reports in Gwaun-Cae-Gurwen and nearby locations:

  • mksaper Morgan Saper (@mksaper) reported from Gorseinon, Wales

    Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • MartynWilliams6 master.vapour (@MartynWilliams6) reported from Maesteg, Wales

    @tescomobile I do enjoy your network, even being part of the @O2 family

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • Janeattwell Jane attwell (@Janeattwell) reported from Crofty, Wales

    @O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ShellOnTheVerge Shelstar (@ShellOnTheVerge) reported

    Tried to contact both @O2 and @ScottishPower today as have issues that need resolving Can't get through on the phone or app. Been waiting, phone in hand continuously since 10am for someone to get back to me on here. I've got to go to work now. Fooked off.

  • bluegaschris chris fear (@bluegaschris) reported

    @missiles22 @O2 Terrible service and nothing we can do

  • JTweetz14 J (@JTweetz14) reported

    @o2 wiping it's self from people's phones like it's normal, this is very bad customer service. I will not be renewing my contract with them at the end of this term, #frombadtoworse

  • AKMPower1 AK (@AKMPower1) reported

    @O2 Is there a number for a team I can speak to here in the uk? Someone who Will actually be willing to help in this situation?

  • missiles22 Tracey (@missiles22) reported

    @Christerphurr @O2 Don't bother coming over to O2, they are awful

  • j13hb J. Silva📍🇬🇧 (@j13hb) reported

    @O2 It’s not happy Monday if my service is down fit the whole weekend

  • mike9001985 Michael (@mike9001985) reported

    @O2 NG95HN sort the mast out been a problem for 4 months now !!!!!

  • whi2001 Andy (@whi2001) reported

    Well @O2 I see you're keen to resolve the issue for me.

  • VModifiedMind Vince (@VModifiedMind) reported

    "If you're having the issue in multiple areas, it does lead us to believe that the issue is with your phone or sim" You have to love the nonsense @o2 comes up with. Yeah, because my SIM is why the data is crap in some areas. Or it's just that the o2 network is total garbage.

  • eviekathleen Evie Kathleen (@eviekathleen) reported

    @O2 advertised a pre-paid Mastercard with Samsung upgrades but no details have been sent to me after 14 days as promised and customer services do not reply to emails/return calls.