O2 Outage Report in Gwaun-Cae-Gurwen, Neath Port Talbot, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Gwaun-Cae-Gurwen, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gwaun-Cae-Gurwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (21%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Gwaun-Cae-Gurwen, Neath Port Talbot, Wales
The most recent O2 outage reports came from the following cities: Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Phone | |
| Swansea |
||
| Neath |
Phone | |
| Ammanford |
Wi-fi | |
| Swansea |
Phone | |
| Swansea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Gwaun-Cae-Gurwen, Wales
Latest outage, problems and issue reports in Gwaun-Cae-Gurwen and nearby locations:
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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Anya Russell
(@AnyaRussell97) reported
from
Gorseinon, Wales
@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jay
(@join4te) reported
@O2 Day 92 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Jacqueline Smith 🌈🤦♀️🎤✈️💙#NHSblueheart
(@karaokejackie) reported
@O2 can someone PLEASE check your DMs as I have been on to you for almost 5 hours trying to update my SIMO contract and am still not sorted! OFFICIAL COMPLAINT INCOMING!
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David G Foot
(@DFootless) reported
@O2 I was persuaded to transfer from EE to O2 and received the SIM card a few days ago. I want to keep my old number but I am having problems transferring. Simply put I have been lied to by O2 staff. Please DM me to discuss urgently otherwise I will leave O2!
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Alan Ross
(@alanatark) reported
@O2 @EnglandRugby I’d just like my mobile signal to work in NE3. 6 months broken!!
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Christina Lloyd
(@ChrissieLloyd78) reported
@O2 hiya, if I want to move to another provider (I am on a sim only rolling monthly contract). Do I have to contact you to cancel if I'm taking the number with you or will that happen automatically when my number transfer? I got my pac code already.
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Heather
(@ukheather) reported
@O2 Did you read what I wrote? I am not asking for network help as this is anyone in the area on O2 & a message on your site. Why is this new message appearing? Busy has nothing to do with years of network issues. The other day it said you were doing work but it changed to this
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Blaue Blumen
(@BlaueBlumen) reported
@lozza2230 @O2 I feel so related. @O2 customer service is a total disaster and disgrace
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Pete
(@gez80) reported
@O2 Go in store to cancel an old contract. Told it’s cancelled… years later I’m still paying for said contract and can’t seem to cancel
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rbs_york
(@rbs_york) reported
Hi @O2 Why is your customer phone helpline ALWAYS experiencing unexpectedly high call volumes? Perhaps you could employ some additional service operatives?
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kat
(@kaffachino) reported
@O2 Hi, my signal/data seems to keep dropping out and it’s just getting worse! I have to restart my phone multiple times a day which helps for a bit but then it’s shocking again. I regret entering another contract with you bc I can’t use my phone unless i can connect to wifi!