O2

O2 Outage Report in Bishopston, City and County of Swansea, Wales

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bishopston, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bishopston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bishopston, City and County of Swansea, Wales 12/08/2025 09:00

December 08: Problems at O2

O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bishopston, Wales

Latest outage, problems and issue reports in Bishopston and nearby locations:

  • huwbevan huw bevan (@huwbevan) reported from City and County of Swansea, Wales

    @O2 really bad customer service from O2 today. One part of the company not listening to another.

  • kevevs1908 Kevin (@kevevs1908) reported from Swansea, Wales

    @HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank

  • Janeattwell Jane attwell (@Janeattwell) reported from Crofty, Wales

    @O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.

  • SianElin_PT Sian Elin Pedrick (@SianElin_PT) reported from Llanelli, Wales

    @MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • LeeroyReed_Vex LEEROY REED (@LeeroyReed_Vex) reported from Neath, Wales

    @O2 by far the worst network I’ve ever used

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • Fursey79 Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Can I get some help please

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • LeeroyReed_Vex LEEROY REED (@LeeroyReed_Vex) reported from Llanelli, Wales

    @O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk

  • mksaper Morgan Saper (@mksaper) reported from Gorseinon, Wales

    Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

  • Fursey79 Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Again,A really poor signal in the Sa12 area😔

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Ceejay953 Ceri Thomas (@Ceejay953) reported

    @O2 Your Keanu in Customer Services (03448 090202) said I was being emailed "within 24 hours," on January 11th. I think Keanu wasn't telling the truth similar to everybody I have spoken to at 02 since.

  • KazzE59 Karen Enticknapp (@KazzE59) reported

    @O2 shout out to your staff member Molly in the Worthing branch who was fantastic at sorting an issue I had with my emails on my phone

  • beccyj Beccy (@beccyj) reported

    @O2 useless customer service! Took out a contract with you Saturday been trying to sort my number out / still unable to receive calls 😡

  • DavidAB_ David (@DavidAB_) reported

    @O2 I tried to redeem a Greggs priority this morning but the till wasn’t accepting my code. If I message my code to you, would it be possible to get some help please.

  • bigJoelad Joe Joyce (@bigJoelad) reported

    @EnglandRugby @owen_faz @O2 Wouldn't matter if he had spaghetti arms considering he never uses them

  • J444THS HS (@J444THS) reported

    @O2 you're crap. Been billing me for months. Nobody wants to speak to me on the phone. You send me emails and charge me yet say I have no account. What a joke @virginmedia @DailyMailUK

  • Scuubersteve stephen wallwork (@Scuubersteve) reported

    @O2 When they, or you, have a support button on your mobile phone app yet there is no one on the other end of the line to offer support. Terrible network and I’m sick of speaking to a chatbot…

  • davepakey71 Dave Pakeman (@davepakey71) reported

    @O2 Lucky to call in the 1st place with 💩 signal quality from @o2 across the 🇬🇧

  • Tom82070283 Tom (@Tom82070283) reported

    @O2 still being ignored by your customer service teams. Still being misadvised. After a month of waiting for a refund. You refund the incorrect amount then tell me I have to wait till the end of the month till you can refund the rest because computer says no. Pathetic!!!!!!!!!!

  • Burnside_5 Burnside (@Burnside_5) reported

    @O2 and @bt_uk contracts should stay the same price for the duration of the contract, you tie people in to longer contracts (24 and 36 month) increasing prices whilst offering lower prices for new customers. It’s an absolute scam, especially when your service gets worse!