O2 Outage Report in Bishopston, City and County of Swansea, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bishopston, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bishopston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at O2
O2 is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bishopston, Wales
Latest outage, problems and issue reports in Bishopston and nearby locations:
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
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Jane attwell
(@Janeattwell) reported
from
Crofty, Wales
@O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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Morgan Saper
(@mksaper) reported
from
Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Can I get some help please
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Anya Russell
(@AnyaRussell97) reported
from
Gorseinon, Wales
@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒
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LEEROY REED
(@LeeroyReed_Vex) reported
from
Neath, Wales
@O2 by far the worst network I’ve ever used
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LEEROY REED
(@LeeroyReed_Vex) reported
from
Llanelli, Wales
@O2 “working on the connection problem in your area”, been a good 5 months , getting worse if anything! Stay away from O2. #terribleNetowrk
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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Sian Elin Pedrick
(@SianElin_PT) reported
from
Llanelli, Wales
@MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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Kevin
(@kevevs1908) reported
from
Swansea, Wales
@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
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huw bevan
(@huwbevan) reported
from
City and County of Swansea, Wales
@O2 really bad customer service from O2 today. One part of the company not listening to another.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Robbie
(@rstantonmedia) reported
@O2 None of these steps help! youve just got a really bad network service and you’re charging me an extortionate amount of money for a 5G service you cant even provide and a 4G network service that barely knows what its doing! Seriously unimpressed
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Debbie Greenaway
(@debbiegdraws) reported
@O2 Hello. Please can you help. My mum is an o2 customer. Are you able to tell her if her phone is locked to o2 if she provides the IMEI number?
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Lucy Dunn
(@groovylucy19) reported
@O2 So I got a friend buy top up voucher and take screenshot to send me. Now I can’t top up my work phone. As I m Deaf. Can’t use instructions after dial 4444. So I used SignVideo but 02 customer service closed at 4pm
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@JHems ✨🌟✨
(@JHemsley68) reported
@O2 @Virgin Rather than spending time advertising Volt, invest in supporting customers and SIMPLIFY your processes! TECHNOLOGY is your thing yet it is so poor when it comes to a task that should be so simple for customers #setuptofail
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Christopher Guy
(@ChrisJG1988) reported
@O2 I need to unlock my iPhone, been on website and tried to get live chat but I can’t find it, can you help please?
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Mark Brockbank
(@pixvil) reported
@O2 is there issues in the Chelmsford area with signal right now? Mine keeps dropping
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Craig P
(@craigp_) reported
@O2 Hi, I took your offer of six months free Disney+ which is die to expire - how do I cancel the subscription please?
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Andy M
(@atmphotosuk) reported
Finally offers I can use with @O2 Greggs replacing the useless and crap coffee from Cafe Nero which the nearest one was 25miles away.. Maybe we can get Starbucks at some point or Costa :)
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@JHems ✨🌟✨
(@JHemsley68) reported
@Ofcom Please tell me why mobile phone companies are allowed to be totally inflexible with customers wanting to change payment dates? @O2 have put me in financial detriment due to poor payment options. Cx are set up to fail. So much bad credit with mobiles! #CostOfLivingCrisis
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Dhruv Roy
(@dhruv_roy1) reported
@O2 supposed to port in today. Without a phone line and no help. Please urgently help o2