O2 Outage Report in Neath, Wales
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (54%)
-
Internet (24%)
-
Total Blackout (12%)
-
Wi-fi (5%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near Neath, Wales
The most recent O2 outage reports came from the following cities: Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Phone | |
| Swansea |
||
| Bridgend |
Total Blackout | |
| Neath |
Phone | |
| Ammanford |
Wi-fi | |
| Maesteg |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
-
Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
-
Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 website down and your not answering phones just great
-
Jay Kelly
(@JaeyKelly) reported
from
Bridgend, Wales
@O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.
-
Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
-
michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
-
Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
-
Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Can I get some help please
-
Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
-
michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
-
LEEROY REED
(@LeeroyReed_Vex) reported
from
Neath, Wales
@O2 by far the worst network I’ve ever used
-
Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 how long is your website and app going to be down for i am trying to make payment but cant
-
Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
-
Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
-
Morgan Saper
(@mksaper) reported
from
Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
-
Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
-
L U K E
(@thelukebamsey) reported
from
Pyle, Wales
New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line
-
Kevin
(@kevevs1908) reported
from
Swansea, Wales
@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
-
Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
-
master.vapour
(@MartynWilliams6) reported
from
Maesteg, Wales
@tescomobile I do enjoy your network, even being part of the @O2 family
-
Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
name
(@BukSak7) reported
@dlvc1981 @O2 SHOCKING! the service I’ve received from o2 over the past couple of months!! Been cut of Atleast 10 times, it’s like advisors know nothing will happen to them. Been on hold 4 hours yesterday to be told can’t get through to that department. Horrible! 3 promised calls from manager
-
Jill Barnett
(@JillLBarnett) reported
Is @O2 down in Edinburgh? Had no service for hours
-
Pretend this is something insightful.
(@IanWaine) reported
@O2 I haven't received an email telling me the phone has been sent, that's part of the issue. I received a text yesterday telling me I'd been switched to the new tariff and on MyO2 it shows the order as completed yet I haven't heard anything about the device itself.
-
Jacob
(@jacobtomostyler) reported
@DisneyPlusUK @O2 why did I get a payment issue pop up on my Disney+ when I’m paying through my O2 and I’m not even paying until next year anyway as that was part of the deal with O2? There shouldn’t be a payment issue then. No issues before until now? Was it just a trick?
-
Godwin Stewart
(@grshorwich) reported
@O2 mobile data is once again just about usable. The foliage in the clump of trees between me and the mast must be dropping. We've had ZERO signal here for the past 3-4 months despite the coverage checker saying "good indoors and outdoors" for 2G, 3G and 4G.
-
ArtOfTheNerd (Commissions open)
(@NameOfTheMaster) reported
@O2 I don't seem to be getting any signal on my phone. I've restarted my phone multiple times, and I'm not even in the same town where the problem started.
-
GenieMac (Eoghan Mac Coinnigh)
(@CoinnighMac) reported
@IrishNationali4 @O2 Had a message from O2 yesterday telling me there'll be work underway on the signal in BT60 area from the 7th. Hopefully they're upgrading elsewhere too.
-
Evelyn
(@Evil__Evelyn) reported
Something wrong with @O2 customer service if my previous bill was £10 & I upgrade to a £15 tarriff & my bill this month is charging me £41.66 & just been made out I am stupid by customer service who claim I signed up to the extra £16.66 charge when I didnt what good service👏👏👏
-
name
(@BukSak7) reported
@O2 @micky_quinn They are most certainly not available 24/7. I spent 3-4 hours on call trying to sort an issue out yesterday and also today I am on hold 40 mins.
-
Lisa w
(@fire3090) reported
@O2 Nope I didn't because I didn't want to A hang on the phone for 40 minutes and B go through it all over again. I await a response from my email