O2 Outage Report in Neath, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Can I get some help please
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master.vapour
(@MartynWilliams6) reported
from
Maesteg, Wales
@tescomobile I do enjoy your network, even being part of the @O2 family
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Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 how long is your website and app going to be down for i am trying to make payment but cant
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Morgan Saper
(@mksaper) reported
from
Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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Kevin
(@kevevs1908) reported
from
Swansea, Wales
@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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Jay Kelly
(@JaeyKelly) reported
from
Bridgend, Wales
@O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
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Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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Gerwyn Williams
(@star45gazer) reported
from
Cwmllynfell, Wales
@O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour
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Terry Sinnett
(@TerrySinnett) reported
from
Porthcawl, Wales
@Newks_mam @O2 I’ve not had such problems anywhere else, to be honest. Hopefully a one off……. but maybe not! 🤨🤨
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L U K E
(@thelukebamsey) reported
from
Pyle, Wales
New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line
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Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 website down and your not answering phones just great
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LEEROY REED
(@LeeroyReed_Vex) reported
from
Neath, Wales
@O2 by far the worst network I’ve ever used
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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FTG
(@lulli_gang) reported
@O2 @TheO2 **** o2 bunch on scamming scumbag bastards you owe me money watch what happens now
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Tony Watson
(@TonyWatson20) reported
@johnpudneyhq @O2 I couldn’t get a single bar of signal in Chester. Had to drive for about 5 miles before my signal kicked in.
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Benny
(@Benny__H) reported
@MSE_Deals I see @O2 dropped the nero deal....never a good idea to keep a deal that customers like 🙄
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Katy P
(@KatyLeanne25) reported
@O2 horrible company! Scammed my husband into a contact with you by promising him you'd retrieve his voicemails of deceased relatives (which was a lie!) Then ruined his credit score (whilst trying to apply for a mortgage) saying he hasn't paid his contract when he cancelled it!
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Maria Afzal
(@mar1a_a) reported
Hi @O2, I am waiting for a sim to arrive in the post due to having some issues with my current o2 sim. However I am getting sim not provisioned on my phone popping up. I am currently unable to make any calls or send any texts. Please advise? Thanks
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Miss Tilly And Me
(@MissTillyAndMe) reported
After 20 years I am leaving @O2 because I struggled to pay my bill. When I phoned the customer service to ask for another week. The lady said it would affect my credit reference and there would be a £6 fee. As I am having trouble paying the £26.00 I owe you, don't you think
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Heath Netherton
(@heth_neth) reported
Want to buy a new phone, tried going in the shop and couldn't get seen, tried buying online repeatedly and there's errors and won't go through, tried calling the number the error message gave and it said it's not in use. I get it @O2, you don't want me and I'll find another place
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Matthew
(@Dragon2611) reported
The number of alerts in the last couple weeks from @o2 and @VodafoneUK saying a mast is broken, it’s fixed , no wait it’s broken again
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Hello_World
(@PalmiraWorld) reported
@O2 I have been reporting problems since end of 2019, but nothing has even been done! I cannot use the 5G in my house and the phone signal is awful and can only use the phone in 2 rooms and it now always working.
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John
(@John71381259) reported
@EnglandRugby @JoeMarchant96 @O2 Poor from whoever rushed up in the defensive line when it was set to drift.