O2 Outage in Port Talbot, Wales

Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

@O2 really bad customer service from O2 today. One part of the company not listening to another.

@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

@NikKatushkin @zimpenfish @ruskin147 @O2 @DuckDuckGo can make your computer call the SSL-enabled version of a website, but your data is still not safe of you are using it on a public network and/or over Wi-Fi.

@ukcomic @O2 What a nightmare that was having said that as a ship act we are used to not having a signal so....cheers Jeff we open with a Public Dress TONIGHT 😬

Well, @O2 being down has actually made me have conversations with people I never normally would today... about how shit it is that we can't use 4G 🤣

Well, @O2 being down has actually made me have conversations today with people I never normally would...about how shit it is that we can't use 4G 🤣

Have just read some of the abuse directed @O2 have been with you for 12 years and have always had great service. Know your team is working hard to fix things and things will sort themselves out.

@O2 My son is one very disappointed Pokémon hunter loosing his streaks. But he’s happy knowing that your team are working hard to fix things.

No signal on @O2 all day, WiFi in my house is down, and surprise surprise @eduroam on campus is once again NOT working. It’s okay I didn’t need to reply to important emails today or try and sort out my course transfer. Also didn’t fancy working on my presentation either...

@MarkEvansO2 @O2 My daughter was ill at school and they couldn’t get hold of me or my husband as we are both on o2 to let us know 😡 totally unacceptable 😡 time to change providers I think! It has been down all day!

Nice one @O2 son. No signal or internet all day. I don’t know whether to be annoyed or relieved 🤔

@O2 needs to sort out their network ASAP.. really annoying having no network today!!

@dankirwan1986 It’s @O2 mate. If you’ve got any other network you’ll be fine to work. If it carries on any longer I’m going to have to go and get a Vodafone SIM card so I can work tomorrow

No contact from @o2 and my phone still isn’t working, terrible service

@O2 @chrisalfw I have DM you but you not replied. I need to cancel my contract. This is urgent please

@O2 @lewwyle Could you answer my tweet please or DM. I need to cancel as I'm paying nearly double than I should be. Thz

@O2 how am I supposed to cancel my sim only contract please. I can now get a deal from you for £10 month and I'm paying £16 a month and you have kicked me off my deal and family plan. Not happy. Thanks

Looking for a reliable phone company. @O2 dont give a **** about long standing customers.

@ninepine @O2 Chances of #02 doing work in this area are minimal. They’ve never bothered trying to sort out reception up here. Awful company only interested in sales on false promises. Can’t have been them!!!

@O2 I’m having issues with my payment on my monthly plan. It is saying unable to process but I’m am not sure why.

@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK What a nightmare for the UK. You couldn’t provide a basic signal if someone’s like depended on it... which apparently it does.

@SophiaMyles @EE Just called @O2 worst lol

@O2 your online chat service is utterly useless. Someone says hello and then they don't reply again!