O2 Outage Report in Port Talbot, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Port Talbot, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Port Talbot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (11%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Port Talbot, Wales
The most recent O2 outage reports came from the following cities: Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend |
Total Blackout | |
| Neath |
Phone | |
| Maesteg |
Internet | |
| Swansea |
Phone | |
| Bridgend |
Phone | |
| Swansea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Port Talbot, Wales
Latest outage, problems and issue reports in Port Talbot and nearby locations:
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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LEEROY REED
(@LeeroyReed_Vex) reported
from
Neath, Wales
@O2 by far the worst network I’ve ever used
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Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 how long is your website and app going to be down for i am trying to make payment but cant
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 website down and your not answering phones just great
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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master.vapour
(@MartynWilliams6) reported
from
Maesteg, Wales
@tescomobile I do enjoy your network, even being part of the @O2 family
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Morgan Saper
(@mksaper) reported
from
Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Can I get some help please
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
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Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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huw bevan
(@huwbevan) reported
from
City and County of Swansea, Wales
@O2 really bad customer service from O2 today. One part of the company not listening to another.
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Jay Kelly
(@JaeyKelly) reported
from
Bridgend, Wales
@O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Kevin
(@kevevs1908) reported
from
Swansea, Wales
@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
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Anya Russell
(@AnyaRussell97) reported
from
Gorseinon, Wales
@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Safiya Amina Hafeji
(@safiya_amina_3) reported
Hi @O2, I asked a question two days ago and no reply. What happened to the original escalated complaint I made on 7 April?
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Handmade In Bernera
(@JeanMcClure1965) reported
@O2 hi, I live in a rural area with no mobile signal. I would like to return my pay monthly sim which arrived today & end my contract as I'm unable to get wifi calling on my phone (the reason I took out the contract) and no signal to cancel it by phone.
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Fiona Bradley
(@fionabradleyx) reported
Oh my good god why is O2 customer service so ****? @O2
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Amelia cohen
(@AmeliaNFFC) reported
Finally back home where the signal and internet works!! @O2 back of shite!!!
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Sounds like a euphanism
(@abanksy101) reported
@O2 can you help? I’m in Canary Islands and cannot get any 4G on my phone. (iPhone)
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Adam Breen
(@adamwingie) reported
@ProfCTurner @O2 Hi Colin. Im in rural Fermanagh with that said the network was very reliable in most areas(for 10+ years!) bar a few black spots.the last period it’s like you say pretty much unusable. Its frustrating as o2 never seem to take any concerns here seriously despite DD lifting monthly
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SomethingNothing
(@stnt324) reported
@O2 still paying my bill for service which hasn’t worked for over a month! Zero answers but still happy to take my money.
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Adam Breen
(@adamwingie) reported
@O2 hi. I just want to let you know your network in Northern Ireland is shockingly bad. The last 3-4 weeks I can barely make voice calls never mind search on the internet when I’m in 4g. Are you doing anything to improve it? My contract renewal is due soon and doubt if I stay
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Gareth Taylor
(@smudgegt) reported
@O2 My issue is consistently bad, I've done all the usual things to try and resolve the issue but makes no difference at all..I compared my speed with a colleague on another network and their speeds are 10 times faster...
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Warren D
(@wozwebs) reported
@jodielouiseart @O2 O2 these past 18 months have gone downhill fast. As you say, it can tell you that you have full 4G but nothing loads. Dreadful. Been a customer since BT Cellnet says and only reason still with them is it is the only network I can use in the house