O2

O2 Outage Report in Port Talbot, Wales

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Port Talbot, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Port Talbot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Port Talbot, Wales 10/31/2025 03:15

October 31: Problems at O2

O2 is having issues since 03:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Port Talbot, Wales

Latest outage, problems and issue reports in Port Talbot and nearby locations:

  • huwbevan huw bevan (@huwbevan) reported from City and County of Swansea, Wales

    @O2 really bad customer service from O2 today. One part of the company not listening to another.

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • LeeroyReed_Vex LEEROY REED (@LeeroyReed_Vex) reported from Neath, Wales

    @O2 by far the worst network I’ve ever used

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • Fursey79 Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Can I get some help please

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • MartynWilliams6 master.vapour (@MartynWilliams6) reported from Maesteg, Wales

    @tescomobile I do enjoy your network, even being part of the @O2 family

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • OneanonlyKatie Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 how long is your website and app going to be down for i am trying to make payment but cant

  • OneanonlyKatie Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 website down and your not answering phones just great

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • JaeyKelly Jay Kelly (@JaeyKelly) reported from Bridgend, Wales

    @O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.

  • Fursey79 Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Again,A really poor signal in the Sa12 area😔

  • thelukebamsey L U K E (@thelukebamsey) reported from Pyle, Wales

    New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line

  • mksaper Morgan Saper (@mksaper) reported from Gorseinon, Wales

    Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

  • kevevs1908 Kevin (@kevevs1908) reported from Swansea, Wales

    @HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • claire_mcnaul Larky 💙 (@claire_mcnaul) reported

    @gramarsuperstar @O2 Totally agree signed up for 12 month contract beginning of March for an exclusive existing customer deal of £23.00 a month … first bill in £25.69?!! When you sign up thats the deal you expect NOT hammered for a completely different price on your first bill !! False advertising!

  • MorneHoffman Morne Hoffman (@MorneHoffman) reported

    @O2 I have sent you a message. I have also been in touch with customer care and they have not been helpful. I am on holiday and this is the last thing someone should be worrying about.

  • ODEONHelp ODEON Help (@ODEONHelp) reported

    @cazmaxwby @O2 @ODEONCinemas Hi Caroline, sorry about the delay. If you're still having issues could you DM me the code and which film/cinema you're trying to book? - Ollie

  • KatePinkSmith Kate Smith (@KatePinkSmith) reported

    @rosstheconsumer @O2 Literally the worst customer experience ever. Imagine replying to all the sales messages within 1 minute yet ignoring my chasing up of the email confirmation. Terrible processes. No customer centricity. Lost a customer of 10 years as a result. Not putting up with that ‘service.’

  • Freddie_Connor Freddie (@Freddie_Connor) reported

    @O2 once again my network is down! 3 times in 2 weeks. Unable to run business!

  • MitchM77 Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported

    @O2 for about the third time since I joined in January, the network was down! Had to turn my phone off and on again to get coverage. Never had this with my old provider!

  • jasonreeves85 Jason Reeves (@jasonreeves85) reported

    @O2 your 4g coverage is appalling, I work less then a mile from Cardiff city centre and I’m lucky if I get 3G… your happy to hike your prices up, try using the extra money to gives us a service worth paying for.

  • hollieinspace 🍯Hollie🐝 (@hollieinspace) reported

    @O2 Why is it that my phone will say I have 4G and full signal but nothing will load? This seems to be happening a lot lately, it's driving me mad >.<

  • rosstheconsumer Ross (@rosstheconsumer) reported

    @KatePinkSmith @O2 I ended up going back to my old network. I thought they were bad but O2 topped that. I had to upgrade within a week of joining to “fix” a data issue that O2 stonewalled me on. And therefore doubled my monthly cost. So I left. And now they want 12 months’ tariff paying.

  • benkendrick87 Ben Kendrick (@benkendrick87) reported

    @O2 can you please look into when my number port will be complete? Had no signal since 06/04!