O2 outages and service status in Port Talbot, Wales
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Port Talbot, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Port Talbot, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at O2
O2 is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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O2 Issues Reports Near Port Talbot, Wales
Latest outage, problems and issue reports in Port Talbot and nearby locations:
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Nicola Fine (@NicolaFine1) reported from Swansea, WalesLooking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒
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michael bonomi (@mikebonomi) reported from Swansea, Wales@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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Jay Kelly (@JaeyKelly) reported from Bridgend, Wales@O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.
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Morgan Saper (@mksaper) reported from Gorseinon, WalesAppalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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LEEROY REED (@LeeroyReed_Vex) reported from Neath, Wales@O2 by far the worst network I’ve ever used
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michael bonomi (@mikebonomi) reported from Swansea, Wales@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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Kieron Rees (@kieronsrees) reported from Swansea, Wales@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales@O2 website down and your not answering phones just great
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Terry Sinnett (@TerrySinnett) reported from Porthcawl, Wales@Newks_mam @O2 I’ve not had such problems anywhere else, to be honest. Hopefully a one off……. but maybe not! 🤨🤨
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Kevin (@kevevs1908) reported from Swansea, Wales@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
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master.vapour (@MartynWilliams6) reported from Maesteg, Wales@tescomobile I do enjoy your network, even being part of the @O2 family
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Stuart Davis (@stuartdavis21) reported from Swansea, WalesOnce again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
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Kieron Rees (@kieronsrees) reported from Swansea, Wales@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales@O2 how long is your website and app going to be down for i am trying to make payment but cant
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Paul Furse (@Fursey79) reported from Port Talbot, Wales@O2 Again,A really poor signal in the Sa12 area😔
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Warren Weerackoon (@1JNR) reported from Swansea, Wales@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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Andrew Reed (@reedo456) reported from Bishopston, Wales@O2 No help needed thanks - @EE are much better
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ady Hewitt (@adyhewitt) reported@o2 still awaiting my call back from your customer support team from yesterday afternoon
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𝙼𝙰𝚃𝚃 𝚂𝙿𝚁𝙰𝙺𝙴 (@mattsprake) reported@O2 Nah.. it’s ok.. I’ve had enough! Today I switched to @EE after being your customer for around 20 years! Your customers deserve MUCH MUCH better and it’s not just the signal! It’s just about everything! While in the store two more people switched over as well.. I’d say you guys are in big trouble!
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Otis Parris (@parriso56) reported@O2 Looking at the Network map what is good is rather subjective. Two bars isn’t good. Be honest and say the postcodes where you say it’s good just isn’t for data. The entire corridor running from Alwoodley- Chapletown is poor and towards St James’s is poor and has always been. Maybe it’s just geography
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Mark Grist (@markgrist) reported@O2 You have to be the worst company I’ve ever had the displeasure dealing with. I cancelled my account with in June, & am still getting billed. I never get a response if i email, I’ve sent a letter 6 weeks ago with no response, I’m not holding my breath for any kind of reply.
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🦅 rob cranfield⚓ (@RobCranfield) reported@theamazingjj_ @O2 Try reporting low signal area instead of sulking
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Lukey Stanger #COYS #COYS #COYS (@lukey_stanger) reportedAbysmal @O2 customer service. Absolutely abysmal. Made a down payment of 20 quid for £54 monthly account payment this month which hasn’t yet been recorded or recognised on online o2 account despite leaving my bank account several days ago. /1
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leoni ౨ৎ (@livscloud) reportedin honour of ariana’s london shows starting can we talk about how @O2 encourages overnight camping by making the priority queue only the first 100 people? it’s advertised as “skip the queues” yet you’re encouraging camping with this stupid rule. shame on you
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mo (@slomoassassin) reported@O2 u guys have one the worst customer services it take so long to get hold of someone on the phone I am considering leaving your company
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Savannah (@justicenowxxx) reported@O2 I have been ignored for a week by your complaints team. I am now in Mexico with no service at all despite your written assurances that Mexico is covered under my Inclusive Zone benefit. Complaint ref: C‑2707267834. Urgent senior‑level fix required today.
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JB (@ozzybn1989) reportedHi @O2 I haven’t been able to make or receive calls for the last 15 minutes. Any idea when the network will be up & running again? #O2