O2 outages and service status in Port Talbot, Wales

Problems in the last 24 hours in Port Talbot, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Port Talbot, Wales

The most recent O2 outage reports came from the following cities: Swansea.

City	Problem Type	Report Time
Swansea	Phone	9 days ago
Swansea	Internet	2 months ago
Swansea	Phone	2 months ago
Swansea	Phone	3 months ago

Community Discussion

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O2 Issues Reports Near Port Talbot, Wales

Latest outage, problems and issue reports in Port Talbot and nearby locations:

• 
  Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported 2 minutes ago from Swansea, Wales

  @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

• 
  Katie 🇺🇦 (@OneanonlyKatie) reported 3 minutes ago from Pyle, Wales

  @O2 how long is your website and app going to be down for i am trying to make payment but cant

• 
  Nicola Fine (@NicolaFine1) reported 4 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

• 
  Stuart Davis (@stuartdavis21) reported 4 minutes ago from Swansea, Wales

  Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

• 
  master.vapour (@MartynWilliams6) reported 5 minutes ago from Maesteg, Wales

  @tescomobile I do enjoy your network, even being part of the @O2 family

• 
  michael bonomi (@mikebonomi) reported 8 minutes ago from Swansea, Wales

  @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

• 
  Warren Weerackoon (@1JNR) reported 9 minutes ago from Swansea, Wales

  @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

• 
  michael bonomi (@mikebonomi) reported 13 minutes ago from Swansea, Wales

  @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

• 
  Kieron Rees (@kieronsrees) reported 16 minutes ago from Swansea, Wales

  @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

• 
  Kevin (@kevevs1908) reported 22 minutes ago from Swansea, Wales

  @HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank

• 
  Anya Russell (@AnyaRussell97) reported 23 minutes ago from Gorseinon, Wales

  @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

• 
  huw bevan (@huwbevan) reported 23 minutes ago from City and County of Swansea, Wales

  @O2 really bad customer service from O2 today. One part of the company not listening to another.

• 
  LEEROY REED (@LeeroyReed_Vex) reported 24 minutes ago from Neath, Wales

  @O2 by far the worst network I’ve ever used

• 
  Andrew Reed (@reedo456) reported 28 minutes ago from Bishopston, Wales

  @O2 No help needed thanks - @EE are much better

• 
  Terry Sinnett (@TerrySinnett) reported 31 minutes ago from Porthcawl, Wales

  @Newks_mam @O2 I’ve not had such problems anywhere else, to be honest. Hopefully a one off……. but maybe not! 🤨🤨

• 
  Morgan Saper (@mksaper) reported 35 minutes ago from Gorseinon, Wales

  Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

• 
  Paul Furse (@Fursey79) reported 36 minutes ago from Port Talbot, Wales

  @O2 Again,A really poor signal in the Sa12 area😔

• 
  Kieron Rees (@kieronsrees) reported 37 minutes ago from Swansea, Wales

  @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

• 
  L U K E (@thelukebamsey) reported 44 minutes ago from Pyle, Wales

  New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line

• 
  Jay Kelly (@JaeyKelly) reported 58 minutes ago from Bridgend, Wales

  @O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mary Flegg (@MaryFlegg) reported 3 minutes ago

  @O2 Hello, I’m trying to get into my o2 account to find out why my bill has gone up by £3 this month. I just keep getting sent around in circles by trying to verify my account and link it to Virgin media. Can you help please

• 
  Michael “Mecha” Modelsky (@MikeModelsky) reported 4 minutes ago

  Is anyone else on @O2 finding that since the @virginmedia team up the service is horrendous, has taken my partner seven weeks to get their account unlocked, no it’s been unlocked. They can’t pay their bill due to an insecure website issue and too many redirects.

• 
  AI Park (@AI_Park_GB) reported 5 minutes ago

  @O2 - trying to process an upgrade - 02 app keeps telling me to.. Won’t add new Pixel to basket, call Cust Servs..they can’t process..Raise a support ticket..nothing. Cust Servs tell me to visit store.. Store can’t process.. I feel Im being De-Mobiled’ - Is that a thing now?

• 
  PB1982 (@pb1982) reported 6 minutes ago

  @O2 @MikeModelsky lol sorry! Your service is appalling!

• 
  klowee⁷ (@cluzyy) reported 6 minutes ago

  @O2 u dont need to interrupt the hold music every 30 seconds i know im waiting!! I know ur gonna put me through!! Cutting off the music so often makes me think someone is answering STAWP

• 
  Darren Coomer (@coomerdarren) reported 9 minutes ago

  @O2 I'm absolutely pissed off with O2 i can't log in to my app as its asking for virgin media login details which I don't have an account with 2 calls to customer services & just a waste of time

• 
  Laura (@FairyCake1983) reported 13 minutes ago

  @O2 hi again @o2, does anyone actually answer your DM’s please? Been waiting since Monday for Kerrie from resolutions to call me back as promised, can someone call me in her absence to actually resolve my ongoing issue - now over 3 months after raising it?

• 
  Deleted (@deleteduser2007) reported 13 minutes ago

  @virginmedia @LutzSchueler @O2 now I’ve got some guy called Dinesh who claims to be a complaints manager who doesn’t understand my complaint at all who is wasting time I asked for your resolutions team to contact me!!!

• 
  Blueflyer (@WoodpeckerMandP) reported 17 minutes ago

  @O2 Get a grip and get somebody to call me who can actually do something, this is shocking now and as I’ve said, I will never ever go anywhere near you ever again. Sort it out

• 
  GingaGill💙👩🏻‍🎓😷  (@GingaGill) reported 22 minutes ago

  @darkclown @O2 It was dreadful down at the seafront today at Hove today. We found the same..calls were not connecting & texts took ages. Had to give up with @BrightonMarathn app.. missed seeing our son at several points