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O2 outages and service status in Port Talbot, Wales

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Port Talbot, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Port Talbot, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Port Talbot, Wales

The most recent O2 outage reports came from the following cities: Swansea.

CityProblem TypeReport Time
Swansea Phone 1 month ago
Swansea Phone 2 months ago
Swansea Internet 4 months ago

Community Discussion

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O2 Issues Reports Near Port Talbot, Wales

Latest outage, problems and issue reports in Port Talbot and nearby locations:

  • MartynWilliams6
    master.vapour (@MartynWilliams6) reported from Maesteg, Wales

    @tescomobile I do enjoy your network, even being part of the @O2 family

  • TerrySinnett
    Terry Sinnett (@TerrySinnett) reported from Porthcawl, Wales

    @Newks_mam @O2 I’ve not had such problems anywhere else, to be honest. Hopefully a one off……. but maybe not! 🤨🤨

  • thelukebamsey
    L U K E (@thelukebamsey) reported from Pyle, Wales

    New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line

  • mksaper
    Morgan Saper (@mksaper) reported from Gorseinon, Wales

    Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

  • LeeroyReed_Vex
    LEEROY REED (@LeeroyReed_Vex) reported from Neath, Wales

    @O2 by far the worst network I’ve ever used

  • Fursey79
    Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Again,A really poor signal in the Sa12 area😔

  • reedo456
    Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • kevevs1908
    Kevin (@kevevs1908) reported from Swansea, Wales

    @HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank

  • Fursey79
    Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Can I get some help please

  • 1JNR
    Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • kieronsrees
    Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • OneanonlyKatie
    Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 website down and your not answering phones just great

  • kieronsrees
    Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • NicolaFine1
    Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • OneanonlyKatie
    Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 how long is your website and app going to be down for i am trying to make payment but cant

  • huwbevan
    huw bevan (@huwbevan) reported from City and County of Swansea, Wales

    @O2 really bad customer service from O2 today. One part of the company not listening to another.

  • JaeyKelly
    Jay Kelly (@JaeyKelly) reported from Bridgend, Wales

    @O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.

  • mikebonomi
    michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • mikebonomi
    michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • SianRhian
    Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MarieParrish
    Marie a Lancashire lass🇬🇧 🌸🚜🎹 (@MarieParrish) reported

    @O2 why is it impossible to access ones account, keeps asking to register my email then ask for a key chain I have no idea what that is, just going around in circles, will have to concider a new network at this rate.

  • vickyx26
    vicky mccabe (@vickyx26) reported

    @Happyengland79 @O2 We are in the exact same boat. Been waiting since January and had a nightmare getting through to any of them! Only refunded last week after we contacted morning live and they contacted o2. Worst company EVER

  • bezerinatour
    Kirsty (@bezerinatour) reported

    @redshellybelly2 @O2 Im having the same issue

  • LfcShaunjudge
    Shaun (@LfcShaunjudge) reported

    @O2 I will call and open a complaint... Wait the standard 8 weeks then got Ofcom...

  • Ladytelp
    Nilla (@Ladytelp) reported

    What a joke @O2 trying to upgrade my @sonyxperia phone and you only offer iPhones and Samsung you lost me as a customer now! Was a nice 17 years of using you but remember not everyone wants iPhones and Samsung products

  • Destr0yT0Create
    Devs (@Destr0yT0Create) reported

    @O2 your blue Mondays has been down pretty much the entire day, r u guys going to fix it?

  • Staytuneddisco
    Phil @ Noob Video Game Reviews (@Staytuneddisco) reported

    @O2 I must have tried about 10/15 different cities, and all come up with the same error. If there isn’t any iPhone 17 pro max in stock anywhere your in a bit of trouble The message doesn’t say “no stock” it says “no stores close for click and collect”

  • csljohnkirby
    John Kirby (@csljohnkirby) reported

    Why does @O2 make it so hard to be a good customer? Yesterday, due to terrible service, and for them going to my bank for a DD I did not owe, I received compensation of £50. Today, they threatened to cut my services and report me to Debt Collection Agencies. They sent me SMS and an email, yet apparently, the £30 compensation they offered today, I can not have because I had the maximum compensation yesterday for another matter.

  • eleonorasworld
    ele (@eleonorasworld) reported

    @O2 Hi, every time I try to log in to my The O2 account on the app, I get the message "Oops, incorrect email or password." And I have to change my password every time I log in. This has been going on for months, you should do something to fix it

  • SASBroons
    Stevie Brown (@SASBroons) reported

    @Sky & @O2 Update: EH268NZ Sorry, we're carrying out some upgrade work in this area. To help improve our network. While we do this, you'll have some trouble with your calls, texts and data but we're working as fast as we can to get things sorted.Should be back by 8pm on 10/06/26.