O2 Outage Report in Port Talbot, Wales
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Port Talbot, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Port Talbot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 31: Problems at O2
O2 is having issues since 03:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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            Phone (51%) 
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            Internet (27%) 
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            Total Blackout (15%) 
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            Wi-fi (4%) 
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            E-mail (3%) 
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            TV (%) 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Port Talbot, Wales
Latest outage, problems and issue reports in Port Talbot and nearby locations:
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 huw bevan 
    (@huwbevan) reported 
    
        from
            City and County of Swansea, Wales huw bevan 
    (@huwbevan) reported 
    
        from
            City and County of Swansea, Wales@O2 really bad customer service from O2 today. One part of the company not listening to another. 
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 Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 
    (@SianRhian) reported 
    
        from
            Swansea, Wales Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 
    (@SianRhian) reported 
    
        from
            Swansea, Wales@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data! 
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 LEEROY REED 
    (@LeeroyReed_Vex) reported 
    
        from
            Neath, Wales LEEROY REED 
    (@LeeroyReed_Vex) reported 
    
        from
            Neath, Wales@O2 by far the worst network I’ve ever used 
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 Warren Weerackoon 
    (@1JNR) reported 
    
        from
            Swansea, Wales Warren Weerackoon 
    (@1JNR) reported 
    
        from
            Swansea, Wales@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!! 
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 Nicola Fine 
    (@NicolaFine1) reported 
    
        from
            Swansea, Wales Nicola Fine 
    (@NicolaFine1) reported 
    
        from
            Swansea, WalesLooking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help. 
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 Paul Furse 
    (@Fursey79) reported 
    
        from
            Port Talbot, Wales Paul Furse 
    (@Fursey79) reported 
    
        from
            Port Talbot, Wales@O2 Can I get some help please 
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 Kieron Rees 
    (@kieronsrees) reported 
    
        from
            Swansea, Wales Kieron Rees 
    (@kieronsrees) reported 
    
        from
            Swansea, Wales@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon! 
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 master.vapour 
    (@MartynWilliams6) reported 
    
        from
            Maesteg, Wales master.vapour 
    (@MartynWilliams6) reported 
    
        from
            Maesteg, Wales@tescomobile I do enjoy your network, even being part of the @O2 family 
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 michael bonomi 
    (@mikebonomi) reported 
    
        from
            Swansea, Wales michael bonomi 
    (@mikebonomi) reported 
    
        from
            Swansea, Wales@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now. 
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 Stuart Davis 
    (@stuartdavis21) reported 
    
        from
            Swansea, Wales Stuart Davis 
    (@stuartdavis21) reported 
    
        from
            Swansea, WalesOnce again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2 
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 Katie 🇺🇦 
    (@OneanonlyKatie) reported 
    
        from
            Pyle, Wales Katie 🇺🇦 
    (@OneanonlyKatie) reported 
    
        from
            Pyle, Wales@O2 how long is your website and app going to be down for i am trying to make payment but cant 
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 Katie 🇺🇦 
    (@OneanonlyKatie) reported 
    
        from
            Pyle, Wales Katie 🇺🇦 
    (@OneanonlyKatie) reported 
    
        from
            Pyle, Wales@O2 website down and your not answering phones just great 
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 Kieron Rees 
    (@kieronsrees) reported 
    
        from
            Swansea, Wales Kieron Rees 
    (@kieronsrees) reported 
    
        from
            Swansea, Wales@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉 
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 Jay Kelly 
    (@JaeyKelly) reported 
    
        from
            Bridgend, Wales Jay Kelly 
    (@JaeyKelly) reported 
    
        from
            Bridgend, Wales@O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G. 
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 Paul Furse 
    (@Fursey79) reported 
    
        from
            Port Talbot, Wales Paul Furse 
    (@Fursey79) reported 
    
        from
            Port Talbot, Wales@O2 Again,A really poor signal in the Sa12 area😔 
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 L U K E 
    (@thelukebamsey) reported 
    
        from
            Pyle, Wales L U K E 
    (@thelukebamsey) reported 
    
        from
            Pyle, WalesNew iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line 
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 Morgan Saper 
    (@mksaper) reported 
    
        from
            Gorseinon, Wales Morgan Saper 
    (@mksaper) reported 
    
        from
            Gorseinon, WalesAppalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?! 
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 Kevin 
    (@kevevs1908) reported 
    
        from
            Swansea, Wales Kevin 
    (@kevevs1908) reported 
    
        from
            Swansea, Wales@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank 
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 Andrew Reed 
    (@reedo456) reported 
    
        from
            Bishopston, Wales Andrew Reed 
    (@reedo456) reported 
    
        from
            Bishopston, Wales@O2 No help needed thanks - @EE are much better 
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 michael bonomi 
    (@mikebonomi) reported 
    
        from
            Swansea, Wales michael bonomi 
    (@mikebonomi) reported 
    
        from
            Swansea, Wales@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02. 
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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 Larky 💙 
    (@claire_mcnaul) reported Larky 💙 
    (@claire_mcnaul) reported@gramarsuperstar @O2 Totally agree signed up for 12 month contract beginning of March for an exclusive existing customer deal of £23.00 a month … first bill in £25.69?!! When you sign up thats the deal you expect NOT hammered for a completely different price on your first bill !! False advertising! 
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 Morne Hoffman 
    (@MorneHoffman) reported Morne Hoffman 
    (@MorneHoffman) reported@O2 I have sent you a message. I have also been in touch with customer care and they have not been helpful. I am on holiday and this is the last thing someone should be worrying about. 
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 ODEON Help 
    (@ODEONHelp) reported ODEON Help 
    (@ODEONHelp) reported@cazmaxwby @O2 @ODEONCinemas Hi Caroline, sorry about the delay. If you're still having issues could you DM me the code and which film/cinema you're trying to book? - Ollie 
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 Kate Smith 
    (@KatePinkSmith) reported Kate Smith 
    (@KatePinkSmith) reported@rosstheconsumer @O2 Literally the worst customer experience ever. Imagine replying to all the sales messages within 1 minute yet ignoring my chasing up of the email confirmation. Terrible processes. No customer centricity. Lost a customer of 10 years as a result. Not putting up with that ‘service.’ 
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 Freddie 
    (@Freddie_Connor) reported Freddie 
    (@Freddie_Connor) reported@O2 once again my network is down! 3 times in 2 weeks. Unable to run business! 
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 Mitch Manning 💜💙🦁🇺🇦 
    (@MitchM77) reported Mitch Manning 💜💙🦁🇺🇦 
    (@MitchM77) reported@O2 for about the third time since I joined in January, the network was down! Had to turn my phone off and on again to get coverage. Never had this with my old provider! 
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 Jason Reeves 
    (@jasonreeves85) reported Jason Reeves 
    (@jasonreeves85) reported@O2 your 4g coverage is appalling, I work less then a mile from Cardiff city centre and I’m lucky if I get 3G… your happy to hike your prices up, try using the extra money to gives us a service worth paying for. 
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 🍯Hollie🐝 
    (@hollieinspace) reported 🍯Hollie🐝 
    (@hollieinspace) reported@O2 Why is it that my phone will say I have 4G and full signal but nothing will load? This seems to be happening a lot lately, it's driving me mad >.< 
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 Ross 
    (@rosstheconsumer) reported Ross 
    (@rosstheconsumer) reported@KatePinkSmith @O2 I ended up going back to my old network. I thought they were bad but O2 topped that. I had to upgrade within a week of joining to “fix” a data issue that O2 stonewalled me on. And therefore doubled my monthly cost. So I left. And now they want 12 months’ tariff paying. 
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 Ben Kendrick 
    (@benkendrick87) reported Ben Kendrick 
    (@benkendrick87) reported@O2 can you please look into when my number port will be complete? Had no signal since 06/04!