O2

O2 Outage Report in Porthcawl, Bridgend county borough, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Porthcawl, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Porthcawl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Porthcawl, Bridgend county borough, Wales 10/30/2025 04:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Porthcawl, Wales

Latest outage, problems and issue reports in Porthcawl and nearby locations:

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • LeeroyReed_Vex LEEROY REED (@LeeroyReed_Vex) reported from Neath, Wales

    @O2 by far the worst network I’ve ever used

  • Fursey79 Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Again,A really poor signal in the Sa12 area😔

  • TerrySinnett Terry Sinnett (@TerrySinnett) reported from Porthcawl, Wales

    @Newks_mam @O2 I’ve not had such problems anywhere else, to be honest. Hopefully a one off……. but maybe not! 🤨🤨

  • Shaunalj93 Shaunalj (@Shaunalj93) reported from Ferndale, Wales

    I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • OneanonlyKatie Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 how long is your website and app going to be down for i am trying to make payment but cant

  • Fursey79 Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Can I get some help please

  • JaeyKelly Jay Kelly (@JaeyKelly) reported from Bridgend, Wales

    @O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • nopantsuk Nick Thorogood (@nopantsuk) reported from Llanharan, Wales

    @O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?

  • OneanonlyKatie Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 website down and your not answering phones just great

  • MartynWilliams6 master.vapour (@MartynWilliams6) reported from Maesteg, Wales

    @tescomobile I do enjoy your network, even being part of the @O2 family

  • kevevs1908 Kevin (@kevevs1908) reported from Swansea, Wales

    @HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank

  • thelukebamsey L U K E (@thelukebamsey) reported from Pyle, Wales

    New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LaauraAnne laura (@LaauraAnne) reported

    @O2 hi, I’ve been having issues with my data for the past 4 days. Is my sim broken or is a problem on your end? Haven’t been able to connect using it😢 Thanks :)

  • NHSSCW_Liam #hellomynameis..Liam RN 🌈 🇪🇺 (@NHSSCW_Liam) reported

    @O2 Afraid it is unlikely as I'm stuck in a loop; I call you....you can't help me until I answer some questions....I get questions wrong....you can't help me.....I can't resolve....you email me telling me somethings wrong.....I call you....

  • Andy_Mulroney Andy Mulroney (@Andy_Mulroney) reported

    Anyone else @O2 down in Bolton?

  • 1TheGreenSquid The Green Squid (@1TheGreenSquid) reported

    @brightonargus @roselock22 Mobile broadband providers are soo slow in Brighton. @O2 especially slow all over town can take ages to pay for parking

  • PortelVoIP PortelVoIP (@PortelVoIP) reported

    @O2 @OakNational Hi I need to unlock an old O2 mobile for an elderly person who has a Vodaphone SIM but there's no help on the O2 website or via 202. I just need someone to help...is that possible ?

  • PipelineLand Pipeline Land Access Ltd (@PipelineLand) reported

    @O2 #network #data #**** not sure what I pay £100 a month for?Certainly not the service, hope the home schoolers do better than the paying customers 💩

  • Meloney007 MMM 007™ 💙 (@Meloney007) reported

    @O2 you booked a call back for me for today as my new phone is kaput. Your phone menu keeps hanging up on me. Want a replacement phone and I can’t get through to anyone 🤯 help please

  • BassyTweet Pat Bass (@BassyTweet) reported

    @O2 update after 90 mins in the chat room they offered me £20 credit when I said I wanted to raise a complaint they removed £20 credit ,,,, ive got to wait 5 days to get a resolution!

  • KarinaPockett Karina Rae Pockett (@KarinaPockett) reported

    Never have I been more stressed - I’ve been with @O2 19 years and yet they always seem to mess up! I paid for a phone outright only for them to mess up my order so I had to call my bank to try and get their pending funds refunded back to me

  • CakeDan5 WineDan (@CakeDan5) reported

    @O2 Even calling up and saying that I wish to ‘make a complaint about your customer service’ gets me cut off. @Ofcom I cannot make a complaint directly to O2! Can you help me make a complaint about poor pricing for existing customers please?