O2

O2 Outage Report in Porthcawl, Bridgend county borough, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Porthcawl, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Porthcawl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Porthcawl, Bridgend county borough, Wales 11/19/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Porthcawl, Wales

Latest outage, problems and issue reports in Porthcawl and nearby locations:

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • JaeyKelly Jay Kelly (@JaeyKelly) reported from Bridgend, Wales

    @O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.

  • OneanonlyKatie Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 how long is your website and app going to be down for i am trying to make payment but cant

  • TerrySinnett Terry Sinnett (@TerrySinnett) reported from Porthcawl, Wales

    @Newks_mam @O2 I’ve not had such problems anywhere else, to be honest. Hopefully a one off……. but maybe not! 🤨🤨

  • Fursey79 Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Again,A really poor signal in the Sa12 area😔

  • kevevs1908 Kevin (@kevevs1908) reported from Swansea, Wales

    @HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • OneanonlyKatie Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 website down and your not answering phones just great

  • MartynWilliams6 master.vapour (@MartynWilliams6) reported from Maesteg, Wales

    @tescomobile I do enjoy your network, even being part of the @O2 family

  • Fursey79 Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Can I get some help please

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • Shaunalj93 Shaunalj (@Shaunalj93) reported from Ferndale, Wales

    I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • nopantsuk Nick Thorogood (@nopantsuk) reported from Llanharan, Wales

    @O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • thelukebamsey L U K E (@thelukebamsey) reported from Pyle, Wales

    New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • LeeroyReed_Vex LEEROY REED (@LeeroyReed_Vex) reported from Neath, Wales

    @O2 by far the worst network I’ve ever used

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • BWFCAndyG Andy (@BWFCAndyG) reported

    @O2 Hi. How do I pay off my device plan? Decided to move to Vodafone as don't have a network with you about 50% of the time. Got a PAC to transfer my number just need to pay the device off now.

  • Mohamme80488375 Mohammed Hashir (@Mohamme80488375) reported

    @O2 anyone else’s service down ?

  • Pinkmurf Murph (@Pinkmurf) reported

    @O2 For the 3rd time today I’m on hold, this morning no data, now no network at all! I’m now 20mins waiting to be answered! #NotGoodEnough

  • CharlieChooChoo Charlie Shields (@CharlieChooChoo) reported

    @O2 someone from your customer service has been trying to call me about the awful service I am getting in response to an email I have sent, but they haven’t been getting through because I DONT GET COVERAGE. Please advise on how I can go forward with my complaint.

  • kashmirfc Mo (@kashmirfc) reported

    @acdavies67 @O2 It’s awful. Same with me. Not again

  • WillR_1807 Will Richards (@WillR_1807) reported

    @EnglandRugby @Manutuilagi @O2 No body should be a guaranteed starter; even when fit. That's half the issue with some of the players. Form just isn't good enough.

  • Epic_Kirsty Kiki (@Epic_Kirsty) reported

    @ph03b3____ @O2 NO REPLY FROM CUSTOMER SERVICES? How surprising! Kidding on, I've literally had quicker HAND WRITTEN replies from American inmates in the US prison system than I've had from O2. Actual embarrassment.

  • scottlsbeck Ls (@scottlsbeck) reported

    @O2 @HarryTucker_ Why is this the same reply to every customer that has told you this same story. It’s clearly a technical issue. My reception has been terrible for months, but today I am hotspotting my phone off a work phone as o2 has no reception.

  • badassscotsman BigYin (@badassscotsman) reported

    @O2 where's my manager call you said Monday last week it takes 24to48 hours to get a call. Back.Also where is my tech support call you said 2to3 days What an utter joke of company and customer care is worse If your are not hanging up your transfering the calls to @virginmedia??

  • Epic_Kirsty Kiki (@Epic_Kirsty) reported

    @LloydChrxs @O2 I don't mean to be dramatic, but O2 are the absolute worst c*nts out there. You need to bail, ASAP. Go with literally anyone else, but in 20 years of mobile contracts I've never been so disrespected, and they still continue to refuse to allow me to leave by ignoring all messages.