O2 Outage Report in Kilsyth, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kilsyth, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kilsyth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Kilsyth, North Lanarkshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, Hallglen and Falkirk.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Falkirk |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Kilsyth, Scotland
Latest outage, problems and issue reports in Kilsyth and nearby locations:
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BearB00- COMMISSIONS OPEN!
(@Bear18586) reported
from
Glasgow, Scotland
@O2 I understand that you're trying to help. But I'm paying money for 4G. I shouldn't have to downgrade to 3G. Other providers from my understanding do not have this issue. But the same people on o2 have same issues as me.
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Gazray 👻
(@Gazray) reported
from
Kirkintilloch, Scotland
@O2 hiya, I don’t want to call and block your phone lines but can someone from customer service dm me so I can find out why my bill has went up.
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Scott Monty
(@scottmonty85) reported
from
Glasgow, Scotland
@O2 actually think it’s acceptable to offer me £10 ‘compensation’ for having no service from my work for 5 weeks!! Safe to say I declined. Contract up next month anyway @O2CxFb
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Ross A Mataz
(@rossmcatasney85) reported
from
Glasgow, Scotland
Genuinely annoyed that the contact between @O2 and @CPWTweets has ended, I actually made the point of changing from o2 direct to o2 under carphone warehouse because how poor the customer service was at @O2.. For the first time in 10 years I may be swapping network next year
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10 in a row
(@celtichoff) reported
from
Glasgow, Scotland
@O2 I'm looking to upgrade (due on Tuesday) but I can't seem to see anything that suits & I can't get through to anyone from customer service about this plus you's have ceased dealing with the Carphone Warehouse, I'm beginning to feel stuck & perhaps might need to move network 🤔
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Noel Tait 🎄🎅🏼
(@NelllyTait) reported
from
Glasgow, Scotland
Genuinely @O2 are the worst customer service company in the UK. Cannot wait to join another service and never hear take that on hold ever again 🤢
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jimjamsrulestheworld
(@jimjamsrules) reported
from
Glasgow, Scotland
@O2 no one to talk to at o2 and im constantly charged £4.99 by Lasevia ltd. This is bad on o2’s behalf!!!!
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@O2 hi can you please check my network coverage in the G31 1SU postcode can't seem to get a signal n network thanks
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BearB00- COMMISSIONS OPEN!
(@Bear18586) reported
from
Glasgow, Scotland
@O2 My only christmas present I actually want this year is to move to a new phone provider. O2 I have been a dedicated customer to you for years. However I have come to the end of my patience with paying money for zero signal. K thanks.
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jade
(@2916jade) reported
from
Glasgow, Scotland
@O2 I’ve been trying to get on live chat for ages But I can’t find it and I rly need help with something ASAP help x
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Laura Gray
(@lauraxmx28) reported
from
Slamannan, Scotland
@O2 Cannot thank manager Chris & the rest of his team at the Falkirk store enough. Went above & beyond all my expectations, provided amazing customer service & genuinely left me feeling like they truly cared about me as a customer. Very happy, will certainly return to store again
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 It's blurry from 1x to 5x. Anything under and over works. The super Macro works. Huawei have said its a known issue they are trying to resolve via update/patch. Tried all resets. I now have a contract phone I bought for the amazing camera being useless.
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☾*:･нαуℓєу∴
(@__hatherell) reported
from
Glasgow, Scotland
@O2 had a contactless payment amount come out of my account at £15.30 and the transaction is listened as “day to day O2”.... what is this !? Never seen it before - am I being thick?
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 Support had suggested clearing caches, deleting data, restarts etc. All tried. All failed. There are no service centres here in Scotland to take the phone to. There is clearly an known issue that has affected many p30 pro users after updates. It would appear to be firmware.
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Terrybhoy☘💚
(@terrybhoy82) reported
from
Glasgow, Scotland
@O2 bad customer service paid my bill online on bill date.. and still cut me off tried to call and cant speak to sum1 offer me disney+ free for 6mnthe but then bill me for it #badservice
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Adam Fell
(@AdamFell3) reported
from
Stirling, Scotland
@O2 45 minutes in a queue, 10 minutes of the handler trying to get better signal to hear me & then I get hung up on. I was looking at upgrading. Not sure about that now.. 🙃
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Adam Armour-Florence
(@Miami_Delights) reported
from
Glasgow, Scotland
@O2 hi folks. I currently can't login to my O2 on the app or in the website. Won't let me through to an advisor when I call 202. Looking to upgrade my mobile since you sent me a text to have it paid off early to upgrade. Please help.
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Graeme mackie
(@mackbhoy) reported
from
Glasgow, Scotland
Have just moved back to @O2 and wanted confirmation that my PAC code was being processed, however it appears that both chat and calls are too busy to help. Not the best of starts😐
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Katie McAleer
(@KatieMcAleer2) reported
from
Bonnybridge, Scotland
@O2 is your network down? My da can’t make or receive calls
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Sean Kelly
(@seanpdkelly) reported
from
Coatbridge, Scotland
@O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren Moore
(@LaurenMoore123) reported
@O2 My sim was blocked because my phone was stolen. I then got my phone back and I still don’t have data or signal despite being told by 7 different o2 members of staff that it was fixed.
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jana
(@saewithjanaally) reported
@O2 hi, every time I try to access my voicemail the call drops… help!!!
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Tyler Spyder
(@Tylerspyder) reported
@IvyTenebrae @O2 Oooooo that customer service is severely lacking. Sounds a lot like call avoidance and lazy *****.
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Amanda Cetin
(@amandachetin) reported
@O2 I'm a new customer. Very unimpressed with customer service today. 30 mins on a call, only to get cut off by a guy who was 'too busy' to call me back. Now on a chat and STILL not got my issue resolved. My SIM has not arrived - surely a simple issue to help with?
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Antony Attree
(@AntonyAttree) reported
@O2 hey there! Can I get some assistance please?? You investigated a fraudulent claim,I’ve received a text telling me the case has been closed,I’ve called you & the people on the phone are absolutely no help whatsoever! You will see the conversation in our previous chats,thanks
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Sandy 🤠 #BabyHadYourFun
(@Sandypandy74) reported
@O2 hello. I had to sign up to o2 to combine mobile and virgin broadband but after 5 working days I still don't have my O2 simcard but already received a bill. What is the best way fix this, please? Can't track my sim because I can't open an account until I activate the sim...
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Graz🇪🇺💙🏳️🌈🇺🇦 #FBPE #Woke #Resist #Rejoiner
(@GrazzaD) reported
@o2 Hi! I love the Priority freebies, they're the best on any network and I appreciate EU roaming. But your network for data is really, really bad. Bath in particular is awful. Full bars 4G and no internet in many areas. Please can something be done. (and it's not just this 📱!)
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James Graham
(@thisis_jamesg) reported
@O2 get your service updated in renfrew. At least 2 miles and my phone is obsolete. An E service in 2022.
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ShreyaRR2022
(@ShreyRR2003) reported
@O2 I DM’ed you with the number and you never responded? I’ve missed out on urgent texts from family abroad
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Amanda Cetin
(@amandachetin) reported
@O2 @GoodThingsFdn @virginmedia I ordered a SIM and am being billed already despite not having received it! Cust service cut me off after saying they were 'too busy' to call me back with a resolution (had been on the call 30 mins!). Chat agent marginally more helpful but I still don't know when I'll get my SIM!