O2

O2 Outage Report in Kilsyth, North Lanarkshire, Scotland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Kilsyth, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kilsyth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Kilsyth, North Lanarkshire, Scotland 11/19/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kilsyth, North Lanarkshire, Scotland

The most recent O2 outage reports came from the following cities: Glasgow and Stepps.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Phone
United KingdomGlasgow Phone
United KingdomGlasgow Total Blackout
United KingdomGlasgow Total Blackout
United KingdomGlasgow Phone
United KingdomGlasgow Phone

Community Discussion

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O2 Issues Reports Near Kilsyth, Scotland

Latest outage, problems and issue reports in Kilsyth and nearby locations:

  • H0raceWimp Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland

    @O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.

  • UbuntuBhoy Gary Weldon (@UbuntuBhoy) reported from Glasgow, Scotland

    Trying to switch a number from an @O2 account to a new @O2 account in my daughter's name is proving impossible. Have the PAC so you would imagine it would be straightforward, but no, it's seems transferring within the network makes things harder. 3 days on and nothing.

  • H0raceWimp Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland

    @O2 Trying to clarify an issue with my account. My O2 is no help, and your phone lines are equally useless. What am I supposed to do?

  • TheresaMcG19 Theresa McG 🏴󠁧󠁢󠁳󠁣󠁴󠁿🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿🍀 (@TheresaMcG19) reported from Glasgow, Scotland

    @RobertJonesCFC @O2 Mine was defo them but if not sure hang up. They usually follow it up with a text confirming it is them

  • MrShortFry Christopher (@MrShortFry) reported from Glasgow, Scotland

    @O2 network issues test

  • steve5424 Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.

  • steve5424 Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @kellyxxxkelly @O2 Mine started working this morning. That's what I got told in store last weekend. I'd activated the esim correctly but the start date of the watch was down as today.

  • steve5424 Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.

  • AMontguire Andrew (@AMontguire) reported from Glasgow, Scotland

    @O2 I need help with a plan I have with you the monthly payment isn’t what I signed up for

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from Falkirk, Scotland

    @O2 when I took out my new phone contact few weeks ago, I chose my 6 months free @disneyplus (just within the 30 days I had to decide which to choose) as my “reward” - but I can’t find ANY means of activating it... Can you help please?

  • jpathariya Jitendra Pathariya🇮🇳🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jpathariya) reported from Glasgow, Scotland

    Hello @O2 I lost my network after porting my old number to O2, my old school m not working, O2 sum (also eSim) not working. Can you please urgently help?

  • steve5424 Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @apakula @O2 Perhaps I've experienced both sides of the situation as a customer and an employee dealing with such things. The network I worked for as much as there were processes to follow things were mostly left to us to decided the outcome as we were top teir complaints.

  • H0raceWimp Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland

    @O2 Is there any option that allows me to ask a question and have it at least recognised, never mind answered? Your bots are useless and I've given up waiting to talk to someone thousands of miles away.

  • steve5424 Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @O2 I'm still not able to make recieve calls on my new watch. I activated the esim but the watch is still showing as emergency calls only. Not connected to network.

  • jpathariya Jitendra Pathariya🇮🇳🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jpathariya) reported from Glasgow, Scotland

    @O2 I sent more details in DM. Kindly can you please help as my services still not resumed.

  • maryjane_sings Maryjane (@maryjane_sings) reported from Glasgow, Scotland

    @O2 is your service down in Glasgow? Tried restarting my phone, not getting anything

  • Tamus1314 Thomas Allan (@Tamus1314) reported from Glasgow, Scotland

    Been on hold trying to get through to @O2 customer services. ‘In a queue’ for nearly an hour. Shambles.

  • steve5424 Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @apakula @O2 I would usually explain to the customer how our terms made it clear it was customers responsibility to end contract and also ofcom etc also advise customers to check banks accs regularly and monitor DDs. Then offer a max of 12 months refund as gesture of goodwill and close acc.

  • FitzerOfGlasgow Niall Fitzgerald (@FitzerOfGlasgow) reported from Glasgow, Scotland

    @O2 I joined O2 this week and encouraged my wife to do the same. You have now screwed up her number port causing havoc in her business, damaging her livelihood and causing upset to vulnerable family we care for. Advisors just make baseless promises and lie when we call. #Fail

  • angelickf #letthemusicplay💙 (@angelickf) reported from Cumbernauld, Scotland

    @O2 code for daily draw not working 😭

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • roberts_sara Sara Roberts (@roberts_sara) reported

    @O2 I have just had the most ridiculous conversation with your team. I am a Kong standing business customer who has just purchased a new Apple Watch. When trying to connect it I was told I would have to buy a new phone because O2 can’t connect a business customer to a Apple Watch

  • lennylenny99 lenny leonard (@lennylenny99) reported

    @O2 Has anyone whos got the Samsung Galaxy S10 5G with O2 actully ever had a 5G network,Ive had mine over 5 months and never had it once,

  • TheTinaBailey Tee (@TheTinaBailey) reported

    1/2 In 2006 during an interview, I was asked why I wanted to be an @o2 customer service advisor & I said that my personal experiences with their customer service team had been awful & I wanted to change that for other customers. I got the job. Today I had to phone them & am sad >

  • highgreendawn Highgreen Dawn (@highgreendawn) reported

    My phones broken, but luckily I'm due an upgrade. I tried to organise this with @o2 but to get this I need to receive a validation number by text, which I can't receive because my phone has broken. Any ideas how to get past this weird feedback loop?

  • HarriTech81 HarriTech81 (@HarriTech81) reported

    @O2 You need to fire all your offshore monkeys and get people who know their stuff. Another painful chat trying to get some info that I never got. You collect all these feedback stats. Actually use them and do something about the crap experience.

  • amaniar99 Ash (@amaniar99) reported

    @O2 Hi sent a DM couple of hours ago, not had any service on my phone, have swapped sim in another phone and no service on either. Any chance anyone could assist? Thanks 👍

  • paulkingston38 PK (@paulkingston38) reported

    @O2 probably the worst company ever no one at O2 recycle will answer the phone 👎

  • grandarmyfan m (@grandarmyfan) reported

    @O2 my order is missing an no one is able to solve this. phone lines are terrible and live chat is slow - unacceptable. considering leaving!

  • timmym84 Timmy! (@timmym84) reported

    @O2 hi! My S20 installed the November update this morning, now I have no option for WiFi calling. Is this a known issue?! How do I get it back?

  • Brian_McLachlan Brian McLachlan (@Brian_McLachlan) reported

    On hold for 27 minutes to @O2 and they just hang the phone up. And they say customer service is dead.........