O2 outages and service status in Kilsyth, Scotland
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Kilsyth, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- Phone (78%)
- Internet (22%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Kilsyth, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kilsyth, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kilsyth, Scotland
The most recent O2 outage reports came from the following cities: Falkirk, Bellshill, Airdrie, Glasgow, and Stirling.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk
|
Phone | 9 days ago |
|
Bellshill
|
Phone | 14 days ago |
|
Airdrie
|
Internet | 18 days ago |
|
Glasgow
|
Phone | 21 days ago |
|
Glasgow
|
Internet | 23 days ago |
|
Glasgow
|
Phone | 26 days ago |
Community Discussion
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O2 Issues Reports Near Kilsyth, Scotland
Latest outage, problems and issue reports in Kilsyth and nearby locations:
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland@O2 You must see my frustration? I'm paying for a device that is no longer fit for purpose. A main feature no longer works. Your response is hoping @HuaweiUK release a fix soon. Huawei suggest I fix it myself. What has happened to customer service?
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10 in a row (@celtichoff) reported from Glasgow, Scotland@O2 I'm looking to upgrade (due on Tuesday) but I can't seem to see anything that suits & I can't get through to anyone from customer service about this plus you's have ceased dealing with the Carphone Warehouse, I'm beginning to feel stuck & perhaps might need to move network 🤔
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland@apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.
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jade (@2916jade) reported from Glasgow, Scotland@O2 I’ve been trying to get on live chat for ages But I can’t find it and I rly need help with something ASAP help x
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BearB00- COMMISSIONS OPEN! (@Bear18586) reported from Glasgow, Scotland@O2 I understand that you're trying to help. But I'm paying money for 4G. I shouldn't have to downgrade to 3G. Other providers from my understanding do not have this issue. But the same people on o2 have same issues as me.
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Melissa Gillen - Wellbeing Coach 🏴 (@Mel_Gillen22) reported from Glasgow, Scotland@O2 how do you speak to a customers service advisor? The 'my O2' app does not seem to want to connect Thanks
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oor Jim (@jimnimmo60) reported from Airdrie, Scotland@O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.
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Niall Fitzgerald (@FitzerOfGlasgow) reported from Glasgow, Scotland@O2 I joined O2 this week and encouraged my wife to do the same. You have now screwed up her number port causing havoc in her business, damaging her livelihood and causing upset to vulnerable family we care for. Advisors just make baseless promises and lie when we call. #Fail
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Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland@O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.
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Alison Hardie (@AlisonIHardie) reported from Kirkintilloch, Scotland@simonhouston68 @O2 I reckon u need to get them to accept your messages are a complaint, insist they treat it as one and then ask them when they 'started the clock' in terms of issuing you with a deadlock letter. Get that and then take it to Ofcom. Sounds utterly ridiculous to credit you, not repay!
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jimjamsrulestheworld (@jimjamsrules) reported from Glasgow, Scotland@O2 no one to talk to at o2 and im constantly charged £4.99 by Lasevia ltd. This is bad on o2’s behalf!!!!
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Andrew Montguire (@AMontguire) reported from Glasgow, Scotland@O2 Need help with an account can’t speak to a agent on live chat as online says customer service is open until 10pm however when calling up seems not
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland@O2 What is the repairs process? I need my phone for banking etc, how would I go about getting a replacement? I'm happy with the phone apart from. This issue. As a long term o2 customer I'd expect a little help.
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland@siward77 @HuaweiMobileUK @O2 I was thinking that. O2 are being sympathetic but beyond that no offers of any help. Huawei appear to still be in denial. Posted on their fb page and they replied and deleted my comment.
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Theresa McG 🏴🍀🏴🍀 (@TheresaMcG19) reported from Glasgow, Scotland@RobertJonesCFC @O2 Mine was defo them but if not sure hang up. They usually follow it up with a text confirming it is them
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graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland@O2 my dad is away to gran Canaria this morning and he can't use his data I called O2 last night to tell them he turned on his data roaming and mobile data still not working help am paying 02 for 3 devices not happy
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Martin Robertson (@Haggisthelord) reported from Uddingston, Scotland@SamsungUK @SamsungMobile is there a problem with overheating and sound issues on the S20 plus as I've just been told by @O2 and this is why it's taking longer to receive my new phone?
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Sean Kelly (@seanpdkelly) reported from Coatbridge, Scotland@O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested
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Melissa Gillen - Wellbeing Coach 🏴 (@Mel_Gillen22) reported from Glasgow, Scotland@O2 Still waiting for support. Been on the app, still waiting for an advisor, been on hold on the phone... The advisor on the Dm couldn't help either... Only want to upgrade 🙄This is not great is it,
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland@apakula @O2 I would usually explain to the customer how our terms made it clear it was customers responsibility to end contract and also ofcom etc also advise customers to check banks accs regularly and monitor DDs. Then offer a max of 12 months refund as gesture of goodwill and close acc.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Fursie (@FursieRS6) reported@TomTugendhat @O2 @EE Third world problems. Talk to people rather than posting this bull ****
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Stephen B (@StephenB9fle) reported@O2 Can never make payments jst takes ages to loads shocking since use joined with virgin media
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William Harford (@williampharford) reported@worstall @O2 @vodafone Maybe they'll help improve matters like they have with equity investments in local broadband...
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Sideways Tree (@EX23LCL) reported@TomTugendhat @O2 @EE Wow it’s almost like the number of people using the network has increased dramatically but the infrastructure isn’t being built to keep up?
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Sarah Leigh (@Sarahleighstevs) reported@O2 I emailed my complaint to you. You responded by asking me to complete the complaint form as the email is not monitored. I’ve completed the complaints form but it’s not working and there is a constant error message. Pretty much sums up your customer service!!!
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fell (@fellbytheway) reported@TomTugendhat @O2 @EE is that a government issue or the network provider lack of investment ?
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Shar 🏴 (@sharlewis58) reported@SarahLudford @virginmedia @O2 That's why I left them unreservedly, an utter arse to try to interact. One system not talking to the other, no human to help sort. Mid contract hikes. Went to Sky - no regrets, easy xfer & lower bills
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Thom Watson (@thomwatson) reported@O2 @RealToffeeCelt No you’re wrong in Selby I’ve had to buy an EE virtual sim to put alongside my O2 because there’s barely any data signal. As soon as my O2 contract is up I’m off chaps. Have been with you 15 years almost and it’s become so much worse.
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Dunny (@DUNFORD1979) reported@O2 @TomTugendhat No signal in Lancaster at all
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Jo Harrington (@1joharrington) reported@TomTugendhat @O2 UK 5G is dreadful. Third-party user testing from Opensignal and Ookla showed that the everyday user experience in the UK is among the worst in the developed world. 40% of the time your phone shows the "5G" icon in the UK, it is actually running on older 4G infrastructure.