O2 Outage Report in Kilsyth, North Lanarkshire, Scotland
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kilsyth, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kilsyth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at O2
O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Kilsyth, North Lanarkshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, Falkirk and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Falkirk |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Kilsyth, Scotland
Latest outage, problems and issue reports in Kilsyth and nearby locations:
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 Another day in Central Scotland travelling and bad signal and data from 02. Waiting until my contract expires. Can 02 give me a good provider information please for Central Scotland. Thank you.
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Hugh Toner
(@scoobyhugh8) reported
from
Glasgow, Scotland
@O2 the service is rubbish how do I go about cancelling the contract
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@O2 I'm still not able to make recieve calls on my new watch. I activated the esim but the watch is still showing as emergency calls only. Not connected to network.
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Christopher
(@MrShortFry) reported
from
Glasgow, Scotland
@O2 network issues test
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.
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Andrew
(@AMontguire) reported
from
Glasgow, Scotland
@O2 I need help with a plan I have with you the monthly payment isn’t what I signed up for
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 Trying to clarify an issue with my account. My O2 is no help, and your phone lines are equally useless. What am I supposed to do?
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#letthemusicplay💙
(@angelickf) reported
from
Cumbernauld, Scotland
@O2 code for daily draw not working 😭
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Thomas Allan
(@Tamus1314) reported
from
Glasgow, Scotland
Been on hold trying to get through to @O2 customer services. ‘In a queue’ for nearly an hour. Shambles.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 I would usually explain to the customer how our terms made it clear it was customers responsibility to end contract and also ofcom etc also advise customers to check banks accs regularly and monitor DDs. Then offer a max of 12 months refund as gesture of goodwill and close acc.
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 Falkirk I pay £92 a month and for last 3 weeks absolutely no network. My business needs. What on earth is going on!!
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Thomas Allan
(@Tamus1314) reported
from
Glasgow, Scotland
@O2 what an absolute joke of a service. Set up a payment plan and pay it on time just to be repeatedly disconnected. Speak to payment management 3 times in 1 week to make sure you don’t get barred….and yet again , services barred!
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@O2 Need help with an account can’t speak to a agent on live chat as online says customer service is open until 10pm however when calling up seems not
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Niall Fitzgerald
(@FitzerOfGlasgow) reported
from
Glasgow, Scotland
@O2 I joined O2 this week and encouraged my wife to do the same. You have now screwed up her number port causing havoc in her business, damaging her livelihood and causing upset to vulnerable family we care for. Advisors just make baseless promises and lie when we call. #Fail
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 Perhaps I've experienced both sides of the situation as a customer and an employee dealing with such things. The network I worked for as much as there were processes to follow things were mostly left to us to decided the outcome as we were top teir complaints.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@kellyxxxkelly @O2 Mine started working this morning. That's what I got told in store last weekend. I'd activated the esim correctly but the start date of the watch was down as today.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.
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sharonm
(@Shazzermc94) reported
from
Glasgow, Scotland
Been on hold with O2 now for 48 mins @O2 customer service isn’t great today!
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 No contact again from O2. I have sent you direct messages. No reply. Why is your network down in FK10 and problems in FK1 FK2 . Please reply.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Me2unotu2me
(@Me2unotu2me) reported
@o2 what is wrong with ur network - its friggin awful all the the @virginmedia
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soph
(@_sophieegracee) reported
I have NEVER come across customer service as poor as O2. 7 months on and they still mess up my bill every single month. every person I speak to gives me a different answer. and when they can’t be bothered to deal with the query anymore, they just cut me off!!! shocking !!!! @O2
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Marshal
(@shuttlep) reported
@O2 when you said you would have to send me out a new sim to see if that fixes my data problem. you failed to mention cutting off my old sim while waiting . Thanks for that #nophone
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Ree
(@Ree7278) reported
@O2 great advice from your twitter feed to contact another one of your incompetent call centre staff! Thanks so much! Who the hell do you think I’ve been speaking to for hours on end with no resolution?! #incompetent #happytostealmymoney
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John Millington 🅙
(@JPM9685) reported
@O2 my phone not working in Spain ?
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💀🔥Em🔥💀
(@Hammondhamster6) reported
@O2 I’ve sent emails but no was has replied I brought concert tickets yesterday morning and had to sign into the 02 venue app, which I’ve done. But when I go to view tickets it asks me to sign in again but when I do that it says email/password incorrect buts it’s not
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Kelly appleton
(@kellyappleton82) reported
@O2 I've just ordered a new phone and didn't realise it didn't come with a charger. I've looked at your accessories which say you can get 30% off a charger if ordered with a phone. I never got offered this during the upgrade process,can you help?
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Kelly appleton
(@kellyappleton82) reported
@O2 absolutely appalling customer service 😡
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John Cobble III
(@A7X__BRAD) reported
@O2 Why offer a 5g service if you can’t even give 4g half the time. Should’ve just stuck with Vodafone
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Adam Breen
(@adamwingie) reported
@ProfCTurner @O2 Hi Colin. Im in rural Fermanagh with that said the network was very reliable in most areas(for 10+ years!) bar a few black spots.the last period it’s like you say pretty much unusable. Its frustrating as o2 never seem to take any concerns here seriously despite DD lifting monthly