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O2 outages and service status in Kilsyth, Scotland

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 1 outage signal in the last 24 hours around Kilsyth, including 1 direct report.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Aug 25, 8:28 PM GMT+1.
  • 100% Internet (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Kilsyth, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kilsyth, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 26: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kilsyth, Scotland

The most recent O2 outage reports came from the following cities: Glasgow.

CityProblem TypeReport Time
Glasgow Internet 16 hours ago
Glasgow Internet 1 month ago
Glasgow Internet 2 months ago
Glasgow Phone 2 months ago
Glasgow Phone 2 months ago
Falkirk Phone 2 months ago

Nearby cities with recent reports

Glasgow

1 recent signals

16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Kilsyth, Scotland

Latest outage, problems and issue reports in Kilsyth and nearby locations:

  • scottmonty85
    Scott Monty (@scottmonty85) reported from Glasgow, Scotland

    @O2 actually think it’s acceptable to offer me £10 ‘compensation’ for having no service from my work for 5 weeks!! Safe to say I declined. Contract up next month anyway @O2CxFb

  • terrybhoy82
    Terrybhoy☘💚 (@terrybhoy82) reported from Glasgow, Scotland

    @O2 bad customer service paid my bill online on bill date.. and still cut me off tried to call and cant speak to sum1 offer me disney+ free for 6mnthe but then bill me for it #badservice

  • Well4243David
    David Steele (@Well4243David) reported from Coatbridge, Scotland

    FYI! If you cancel your contract with @O2 and don't use the PAC number your contract will not be terminated I part exchanged my old @O2 IPhone for an upgrade with a new mobile network provider changing my contact details as part of the deal Beware £77 lighter in the pocket 💷 😔

  • cabbage1875
    RM (@cabbage1875) reported from Stirling, Scotland

    @daysofellen @O2 aye the customer service is shocking

  • steve5424
    Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @kellyxxxkelly @O2 Mine started working this morning. That's what I got told in store last weekend. I'd activated the esim correctly but the start date of the watch was down as today.

  • H0raceWimp
    Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland

    @O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.

  • TaylorYoungTY
    Taylor Young (@TaylorYoungTY) reported from Stepps, Scotland

    @O2 Paused it? What do you mean? What if the issue isn't resolved by midnight?

  • Haggisthelord
    Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 It's blurry from 1x to 5x. Anything under and over works. The super Macro works. Huawei have said its a known issue they are trying to resolve via update/patch. Tried all resets. I now have a contract phone I bought for the amazing camera being useless.

  • steve5424
    Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.

  • Mel_Gillen22
    Melissa Gillen - Wellbeing Coach 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Mel_Gillen22) reported from Glasgow, Scotland

    @O2 how do you speak to a customers service advisor? The 'my O2' app does not seem to want to connect Thanks

  • KatieMcAleer2
    Katie McAleer (@KatieMcAleer2) reported from Bonnybridge, Scotland

    @O2 is your network down? My da can’t make or receive calls

  • taylormcg35
    ᵀᴬᵞᴸᴼᴿᴹᶜᴳᴿᴱᴳᴼᴿ (@taylormcg35) reported from Moodiesburn, Scotland

    @O2 have got to be the worst for customer service 😳

  • celtichoff
    10 in a row (@celtichoff) reported from Glasgow, Scotland

    @O2 I'm looking to upgrade (due on Tuesday) but I can't seem to see anything that suits & I can't get through to anyone from customer service about this plus you's have ceased dealing with the Carphone Warehouse, I'm beginning to feel stuck & perhaps might need to move network 🤔

  • jpathariya
    Jitendra Pathariya🇮🇳🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jpathariya) reported from Glasgow, Scotland

    @O2 I sent more details in DM. Kindly can you please help as my services still not resumed.

  • Haggisthelord
    Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 Support had suggested clearing caches, deleting data, restarts etc. All tried. All failed. There are no service centres here in Scotland to take the phone to. There is clearly an known issue that has affected many p30 pro users after updates. It would appear to be firmware.

  • jimjamsrules
    jimjamsrulestheworld (@jimjamsrules) reported from Glasgow, Scotland

    @O2 no one to talk to at o2 and im constantly charged £4.99 by Lasevia ltd. This is bad on o2’s behalf!!!!

  • graemeT2010
    graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    @O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia

  • Mel_Gillen22
    Melissa Gillen - Wellbeing Coach (@Mel_Gillen22) reported from Glasgow, Scotland

    @lannygillen @O2 @O2 disgraceful customer service

  • steve5424
    Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.

  • graemeT2010
    graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    @O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • tgloughnane
    Terry (@tgloughnane) reported

    @O2 Once again spent most of the weekend with no mobile internet! O2 are supposed to be a big player in the mobile world! WTF are you doing?

  • flv32321
    flv (@flv32321) reported

    Absolute disaster class in customer service from @O2. Trapped in a loop of fraud teams sending me to stores, store staff sending me to broken web forms, and zero phone support. Guess that's why CISAS and GDPR exist. 📉🛑 @MoneySavingExp @Ofcom #O2 #CustomerService #ConsumerRight

  • sheldinij
    Sheldini (@sheldinij) reported

    Getting properly fed up now by the terrible service. Not doing what you say. Lies lies lies. @O2

  • Jade66755388
    Jade (@Jade66755388) reported

    @O2 Why tell me my signal issue is resolved when it’s not! I’ve been stuck like this since March why won’t you sort it? I want compensation or I will take it further!

  • grandestrife
    kaya (@grandestrife) reported

    @O2 did all of this and not working ! i need to log in for tmrw:,(

  • granth1974
    Neil G (@granth1974) reported

    My postcode BR1 5BJ shows 5G+ good coverage yet I get 4G only. I pay 5G so you are in breach of contract for failing to deliver service I signed up for. Please fix this. @O2

  • slomoassassin
    mo (@slomoassassin) reported

    @O2 maybe you should hire more staff that can answer the phones for customer service

  • _lliesl_
    Liesl_ (@_lliesl_) reported

    @joshjeram @O2 @davehpayne Brilliant. Now they are spamming me with calls, presumably cos I said I was leaving. Not good enough O2 I can't face another call with someone who I can't understand bullshitting me. I left Now for the same issue. Overpriced and poor service

  • EmmMurray211
    #BurnhamthefakePM #NeverLabour (@EmmMurray211) reported

    @O2 my daughter, stranded abroad with no phone after a theft, has received terrible service from you. Unless you can actually support her we will be cancelling our DD and making a complaint to @Ofcom. Good customer service is not rocket science!

  • Clarebrown101
    Clare Brown (@Clarebrown101) reported

    @O2 You’re charging me for a SIM card I’ve never used. There are no account cancellation options on your website and your pretty much hidden online complaint form gives repeated error messages. Shall I outline my full complaint in full here?