O2 outages and service status in Kilsyth, Scotland
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Kilsyth, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Apr 21, 12:41 PM GMT+1.
- Internet (45%)
- Phone (27%)
- E-mail (9%)
- Total Blackout (9%)
- TV (9%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Kilsyth, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kilsyth, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kilsyth, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, Falkirk, and Hallglen.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Phone | 1 day ago |
|
Glasgow
|
Internet | 1 day ago |
|
Glasgow
|
Phone | 14 days ago |
|
Glasgow
|
TV | 17 days ago |
|
Glasgow
|
Internet | 21 days ago |
|
Glasgow
|
Internet | 22 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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O2 Issues Reports Near Kilsyth, Scotland
Latest outage, problems and issue reports in Kilsyth and nearby locations:
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Laura Gray (@lauraxmx28) reported from Slamannan, Scotland@O2 Cannot thank manager Chris & the rest of his team at the Falkirk store enough. Went above & beyond all my expectations, provided amazing customer service & genuinely left me feeling like they truly cared about me as a customer. Very happy, will certainly return to store again
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10 in a row (@celtichoff) reported from Glasgow, Scotland@O2 I'm looking to upgrade (due on Tuesday) but I can't seem to see anything that suits & I can't get through to anyone from customer service about this plus you's have ceased dealing with the Carphone Warehouse, I'm beginning to feel stuck & perhaps might need to move network 🤔
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Gayle Fitzpatrick (@gaylem1978) reported from Glasgow, Scotland@drewsy92 That’s very disappointing such a large network giving you such poor service for the money you’re paying monthly honey x. What can you do to assist @O2 ? It’s certainly giving me food for thought as I’m thinking of getting a new mobile contract over next few months!
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Nanook🐶 (@bazer100) reported from Coatbridge, ScotlandWell having a mare with @O2 and @SamsungMobile promotion if you pre-order a Samsung s10 + you got ear buds. 30 days for delivery which was fine, that's came and went and second email saying further 10 days that's also about up and Samsung bumping blame to promotions. Service 👎
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HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland@O2 Another day in Central Scotland travelling and bad signal and data from 02. Waiting until my contract expires. Can 02 give me a good provider information please for Central Scotland. Thank you.
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Matt McGrandles (@m13att) reported from Stirling, Scotland@O2 Same old....no update nor urgency to resolve the incompetence. Looks like I will just have to wait the 72 hours, paying @VodafoneUK for a service they now can't provide until O2 unlock the phones!
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jimjamsrulestheworld (@jimjamsrules) reported from Glasgow, Scotland@O2 no one to talk to at o2 and im constantly charged £4.99 by Lasevia ltd. This is bad on o2’s behalf!!!!
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David Steele (@Well4243David) reported from Coatbridge, ScotlandFYI! If you cancel your contract with @O2 and don't use the PAC number your contract will not be terminated I part exchanged my old @O2 IPhone for an upgrade with a new mobile network provider changing my contact details as part of the deal Beware £77 lighter in the pocket 💷 😔
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sharonm (@Shazzermc94) reported from Glasgow, ScotlandBeen on hold with O2 now for 48 mins @O2 customer service isn’t great today!
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HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland@O2 Falkirk I pay £92 a month and for last 3 weeks absolutely no network. My business needs. What on earth is going on!!
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jade (@2916jade) reported from Glasgow, Scotland@O2 I’ve been trying to get on live chat for ages But I can’t find it and I rly need help with something ASAP help x
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Kevin McCleave (@KevinMcc713) reported from Glasgow, Scotland@O2 made a complaint to your customer services about my account. I asked for a manager to contact me, STILL WAITING. not good customer service is it.
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HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland@O2 No network or calls all of Glasgow and Falkirk
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Alison Hardie (@AlisonIHardie) reported from Kirkintilloch, Scotland@simonhouston68 @O2 I reckon u need to get them to accept your messages are a complaint, insist they treat it as one and then ask them when they 'started the clock' in terms of issuing you with a deadlock letter. Get that and then take it to Ofcom. Sounds utterly ridiculous to credit you, not repay!
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland@apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland@apakula @O2 Perhaps I've experienced both sides of the situation as a customer and an employee dealing with such things. The network I worked for as much as there were processes to follow things were mostly left to us to decided the outcome as we were top teir complaints.
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland@O2 You must see my frustration? I'm paying for a device that is no longer fit for purpose. A main feature no longer works. Your response is hoping @HuaweiUK release a fix soon. Huawei suggest I fix it myself. What has happened to customer service?
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Cameron Macdonald (@fkcommanderscam) reported from Hallglen, Scotland@O2 you have admitted that the issue was caused by an error on your end but you seem unwilling to assist to resolve it. I'm at the end of my tether
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Adam Fell (@AdamFell3) reported from Stirling, Scotland@O2 45 minutes in a queue, 10 minutes of the handler trying to get better signal to hear me & then I get hung up on. I was looking at upgrading. Not sure about that now.. 🙃
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland@siward77 @HuaweiMobileUK @O2 I was thinking that. O2 are being sympathetic but beyond that no offers of any help. Huawei appear to still be in denial. Posted on their fb page and they replied and deleted my comment.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Thorngate (@andythorngate) reported@O2 hey o2 any chance one of your complaints team could actually respond to my complaint
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Katie Teece (@katietagg97) reported@O2 I keep getting ‘voicemail’ notifications from ‘network provider’ asking me to set up a pin? Are these legitimate? Feel very unsafe to me
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Paul Tomlinson (@Tommo_Ov_Tarn) reported@O2 It’s been poor ever since I ported my number over to O2 I have made many calls to O2 and you are looking into it, but I am getting reports of not being able to message or call me and the data is sooo slow its painful
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Hannah Kennedy-Bardell 🏴🏳️🌈🏳️⚧️ (@HannahKBardell) reported@O2 We got there eventually, the staff in store and on the calls - particularly the insurance team - were excellent but I could see they were as frustrated as me. Excellent customer service, terrible systems!
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AndrewLi2000 (@AndrewLi2000) reported@O2 New online platform shared with Virgin is horrendous. Absolutely nothing wrong with the old set up, now its slow and full of glitches. Probably spent a fortune to make it worse as well.
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🇬🇧 Andy🇬🇧 (@4peterborough) reported@O2 Like I said I have made a formal complaint 02 directly. They have a set amount of time to respond before I take it to @Ofcom if you have call centers overseas make sure the we can understand them. Refusing the 14 day change of mind is illegal fortunately, this is gonna cost £££££
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Amy (@AmyB03238619) reported@O2 I've emailed a complaint to complaint review service a week ago, when will I recieve a response?.
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Rob (@Quantum_android) reported@O2 eSIM is easier? Plastic SIM - Take out of old phone and put in to new phone. eSIM - Search on how to transfer. Find nothing helpful. Speak to an adviser. eSIM will be ready within 24 hours. Old eSIM gets deactivated straight away leaving me with no network. Awesome.
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Dr Yasemin Allsop MBE (@yallsop) reported@G99____ @O2 No, the customer care told me they had a security breach effected many accounts. I asked why did they not inform us, she couldn't answer. Then, she said she unlocked it and I should be able to access it in 3 days. The whole thing doesn't make sense. And I phoned their number not a fake one :)
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PB1982 (@pb1982) reported@O2 Sent but not expecting any useful update or resolution. O2 customer service is a mess.