O2

O2 Outage Report in Kilsyth, North Lanarkshire, Scotland

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Kilsyth, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kilsyth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Kilsyth, North Lanarkshire, Scotland 12/13/2025 06:30

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kilsyth, North Lanarkshire, Scotland

The most recent O2 outage reports came from the following cities: Glasgow, Airdrie and Stepps.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Phone
United KingdomGlasgow Phone
United KingdomGlasgow E-mail
United KingdomAirdrie Phone
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Kilsyth, Scotland

Latest outage, problems and issue reports in Kilsyth and nearby locations:

  • seanpdkelly Sean Kelly (@seanpdkelly) reported from Coatbridge, Scotland

    @O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 My phone hasn't physically broken. It's faulted, as many other P30 pro users have experienced after an update. I need the use of my phone. This is a fault due to Huawei.

  • mackbhoy Graeme mackie (@mackbhoy) reported from Glasgow, Scotland

    Have just moved back to @O2 and wanted confirmation that my PAC code was being processed, however it appears that both chat and calls are too busy to help. Not the best of starts😐

  • KatieMcAleer2 Katie McAleer (@KatieMcAleer2) reported from Bonnybridge, Scotland

    @O2 is your network down? My da can’t make or receive calls

  • Shazzermc94 sharonm (@Shazzermc94) reported from Glasgow, Scotland

    Been on hold with O2 now for 48 mins @O2 customer service isn’t great today!

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Glasgow, Scotland

    @O2 the service is rubbish how do I go about cancelling the contract

  • thorburn_fiona Fiona Thorburn (@thorburn_fiona) reported from Stepps, Scotland

    @O2 how do I cancel Disney+ payment?

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Uddingston, Scotland

    I wish this was a dream but... Has anyone else been told by @O2 that the reason their new @SamsungUK phone which was due to be delivered tomorrow is no longer in stock because the manufacturer wants to check overheating and sound issues before sending? No? Just me?

  • steve5424 Stephen O'Donnell (@steve5424) reported from Cambuslang, Scotland

    @O2 hey guys. I have a Galaxy S20+ 5G from you that I got in June last year. Since yesterday the volume down button has been feeling soft and spongy and no longer clicks all the time. What can I do about it?

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 It's blurry from 1x to 5x. Anything under and over works. The super Macro works. Huawei have said its a known issue they are trying to resolve via update/patch. Tried all resets. I now have a contract phone I bought for the amazing camera being useless.

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 You must see my frustration? I'm paying for a device that is no longer fit for purpose. A main feature no longer works. Your response is hoping @HuaweiUK release a fix soon. Huawei suggest I fix it myself. What has happened to customer service?

  • AMontguire Andrew Montguire (@AMontguire) reported from Glasgow, Scotland

    @O2 Need help with an account can’t speak to a agent on live chat as online says customer service is open until 10pm however when calling up seems not

  • Howard_Marsh HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland

    @O2 No contact again from O2. I have sent you direct messages. No reply. Why is your network down in FK10 and problems in FK1 FK2 . Please reply.

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 What is the repairs process? I need my phone for banking etc, how would I go about getting a replacement? I'm happy with the phone apart from. This issue. As a long term o2 customer I'd expect a little help.

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 Support had suggested clearing caches, deleting data, restarts etc. All tried. All failed. There are no service centres here in Scotland to take the phone to. There is clearly an known issue that has affected many p30 pro users after updates. It would appear to be firmware.

  • Howard_Marsh HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland

    @O2 Falkirk I pay £92 a month and for last 3 weeks absolutely no network. My business needs. What on earth is going on!!

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Uddingston, Scotland

    @O2 Me too because I'm paying for a premium camera phone that can't be properly used as a camera phone. Worst experience in over 10 years of being an o2 customer.

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @siward77 @HuaweiMobileUK @O2 I was thinking that. O2 are being sympathetic but beyond that no offers of any help. Huawei appear to still be in denial. Posted on their fb page and they replied and deleted my comment.

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Uddingston, Scotland

    @SamsungUK @SamsungMobile is there a problem with overheating and sound issues on the S20 plus as I've just been told by @O2 and this is why it's taking longer to receive my new phone?

  • __hatherell ☾*:・нαуℓєу∴ (@__hatherell) reported from Glasgow, Scotland

    @O2 had a contactless payment amount come out of my account at £15.30 and the transaction is listened as “day to day O2”.... what is this !? Never seen it before - am I being thick?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • VasimMian Waseem Main (@VasimMian) reported

    @O2 any one else got no signal on @O2 today ???

  • TonyCraig2017 Tony Craig (@TonyCraig2017) reported

    @O2 I still haven’t received an email to confirm my order? Just wondering if any one can help

  • PDB401 Danny B (@PDB401) reported

    @O2 is there any known issues with your 4g in certain areas, mines been down all day, in the h+ signal

  • CharlotteCGill Charlotte Gill (@CharlotteCGill) reported

    @O2 I just want a human tbh - phone line is awful

  • SarahBazzer Mrs Waldram (@SarahBazzer) reported

    What do I need to do @O2 to make a refresh order?! 17 calls since Tuesday, incorrect advice given, cut off three times, lucky if get to speak to an advisor with the right training!! Tearing my hair out!! Been a customer for 20+ years .... aghhhhhh!! #O2 #customerservice

  • PascoeRalph Ralph Pascoe (@PascoeRalph) reported

    @O2 Poor customer service. One customer service agent, said they could deal with a returned device, and send a new one out tonight on my account as I’m in the 14 days period. Transferred me to another agent, and said I’d be transferred back to organise other device

  • aitch_R_aitch Rach (@aitch_R_aitch) reported

    Problems with @O2 again - no service in se7??

  • leanneellis Leanne Robinson (@leanneellis) reported from Barlborough, England

    @O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬

  • FenellaFollicle gwennypenny (@FenellaFollicle) reported

    @O2 I've just tried to add the 6 months Disney Plus and don't think it's worked. I've clicked all the links, been taken through to my Disney + Account, but nothing seems to have credited? Can you help with this?

  • nicolivesabroad Nico (@nicolivesabroad) reported

    After 8 years of being a loyal customer of @O2 I realised how much I was OVERPAYING. @VodafoneUK thank you for cutting my tariff by 70% & adding an extra 2GB of monthly data on top! #CustomerService