O2 Outage Report in Kilsyth, North Lanarkshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Kilsyth, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kilsyth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Kilsyth, North Lanarkshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, Airdrie and Stepps.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Total Blackout | ||
| Phone |
Community Discussion
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O2 Issues Reports Near Kilsyth, Scotland
Latest outage, problems and issue reports in Kilsyth and nearby locations:
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Andrew
(@AMontguire) reported
from
Glasgow, Scotland
@O2 I need help with a plan I have with you the monthly payment isn’t what I signed up for
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 I would usually explain to the customer how our terms made it clear it was customers responsibility to end contract and also ofcom etc also advise customers to check banks accs regularly and monitor DDs. Then offer a max of 12 months refund as gesture of goodwill and close acc.
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Thomas Allan
(@Tamus1314) reported
from
Glasgow, Scotland
@O2 what an absolute joke of a service. Set up a payment plan and pay it on time just to be repeatedly disconnected. Speak to payment management 3 times in 1 week to make sure you don’t get barred….and yet again , services barred!
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.
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Thomas Allan
(@Tamus1314) reported
from
Glasgow, Scotland
Been on hold trying to get through to @O2 customer services. ‘In a queue’ for nearly an hour. Shambles.
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sharonm
(@Shazzermc94) reported
from
Glasgow, Scotland
Been on hold with O2 now for 48 mins @O2 customer service isn’t great today!
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#letthemusicplay💙
(@angelickf) reported
from
Cumbernauld, Scotland
@O2 code for daily draw not working 😭
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Christopher
(@MrShortFry) reported
from
Glasgow, Scotland
@O2 network issues test
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@O2 I'm still not able to make recieve calls on my new watch. I activated the esim but the watch is still showing as emergency calls only. Not connected to network.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@kellyxxxkelly @O2 Mine started working this morning. That's what I got told in store last weekend. I'd activated the esim correctly but the start date of the watch was down as today.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 Perhaps I've experienced both sides of the situation as a customer and an employee dealing with such things. The network I worked for as much as there were processes to follow things were mostly left to us to decided the outcome as we were top teir complaints.
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 No contact again from O2. I have sent you direct messages. No reply. Why is your network down in FK10 and problems in FK1 FK2 . Please reply.
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 Trying to clarify an issue with my account. My O2 is no help, and your phone lines are equally useless. What am I supposed to do?
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 Falkirk I pay £92 a month and for last 3 weeks absolutely no network. My business needs. What on earth is going on!!
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Niall Fitzgerald
(@FitzerOfGlasgow) reported
from
Glasgow, Scotland
@O2 I joined O2 this week and encouraged my wife to do the same. You have now screwed up her number port causing havoc in her business, damaging her livelihood and causing upset to vulnerable family we care for. Advisors just make baseless promises and lie when we call. #Fail
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Hugh Toner
(@scoobyhugh8) reported
from
Glasgow, Scotland
@O2 the service is rubbish how do I go about cancelling the contract
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 Another day in Central Scotland travelling and bad signal and data from 02. Waiting until my contract expires. Can 02 give me a good provider information please for Central Scotland. Thank you.
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@O2 Need help with an account can’t speak to a agent on live chat as online says customer service is open until 10pm however when calling up seems not
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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🇬🇭💕
(@LuciousXVIII) reported
@O2 I appreciate that but I pay my o2 bill to be able to receive calls 😔 using WiFi defeats the object of paying you for a service that should work
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Finn Houlihan
(@HoulihanFinn) reported
@coops153 @Joe_Guy @O2 The lack of any communication or updates is shocking, no mention of this issue on their website. I’m none the wiser when this will be resolved ? Hrs, days, weeks, ever ?
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@O2 I have a quick question O2 disconnect an customer’s contract without their permission? Is this in your terms and conditions?
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DaniMac
(@Dan_Mc_Loughlin) reported
@O2 please can you tell me how long is left on my contract? I can’t log in because the phone is for my mum so the text to the handset doesn’t help me.
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lisa garbutt
(@lisagarb) reported
@O2 another day still no number ported, this is getting beyond a joke , i have contacted ofcom as you are giving everyone generic answers that you are sorting it, your not sorting it as your Twitter shows, you have took first months bill quick enough, so no problem there,
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Finn Houlihan
(@HoulihanFinn) reported
@coops153 @Joe_Guy @O2 How many hours have been wasted making pointless calls to their call centres, who are obviously not informed of the issue and all seem to simply waffle on the spot
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Syed Ali
(@s_e_ali) reported
@O2 - please could someone help? I returned a new device after a 2 days as I wasn't happy with it - but the refund still hasn't been processed yet? Royal Mail tracking shows as delivered to your returns centre 8 working days ago. Used the returns Jiffy bag you provided.
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Peter Crouch
(@PeterCr34932656) reported
@O2 Hi. 3 weeks in a row i’ve tried to get cinema tickets on o2 priority and 3 weeks in a row i’ve been let down. The all just logs you out and doesn’t let you back in until all the tickets are gone. We have 6 devices in our house with o2 and all tried………
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Chad
(@Chad25216451) reported
@O2 How about you offer customers better signal quality and not pocket our money and offer just 3G or EDGE!!!
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Sloodwrangler
(@Sloodwrangler) reported
So less than 3 weeks after a 2 week long total shutdown,@O2 network are back to having problems in my area. AL4 so hardly out in the wilds. @Ofcom are totally useless as well. 🤬🤬🤬