O2

O2 Outage Report in Kilsyth, North Lanarkshire, Scotland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Kilsyth, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kilsyth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Kilsyth, North Lanarkshire, Scotland 12/02/2025 19:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kilsyth, North Lanarkshire, Scotland

The most recent O2 outage reports came from the following cities: Airdrie, Glasgow and Stepps.

Loading map, please wait...
City Problem Type Report Time
United KingdomAirdrie Phone
United KingdomGlasgow Internet
United KingdomGlasgow Phone
United KingdomAirdrie Total Blackout
United KingdomGlasgow Phone
United KingdomAirdrie Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Kilsyth, Scotland

Latest outage, problems and issue reports in Kilsyth and nearby locations:

  • steve5424 Stephen O'Donnell (@steve5424) reported from Cambuslang, Scotland

    @O2 hey guys. I have a Galaxy S20+ 5G from you that I got in June last year. Since yesterday the volume down button has been feeling soft and spongy and no longer clicks all the time. What can I do about it?

  • AMontguire Andrew Montguire (@AMontguire) reported from Glasgow, Scotland

    @O2 Need help with an account can’t speak to a agent on live chat as online says customer service is open until 10pm however when calling up seems not

  • steve5424 Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @apakula @O2 I would usually explain to the customer how our terms made it clear it was customers responsibility to end contract and also ofcom etc also advise customers to check banks accs regularly and monitor DDs. Then offer a max of 12 months refund as gesture of goodwill and close acc.

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Uddingston, Scotland

    I wish this was a dream but... Has anyone else been told by @O2 that the reason their new @SamsungUK phone which was due to be delivered tomorrow is no longer in stock because the manufacturer wants to check overheating and sound issues before sending? No? Just me?

  • Howard_Marsh HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland

    @O2 Falkirk I pay £92 a month and for last 3 weeks absolutely no network. My business needs. What on earth is going on!!

  • steve5424 Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @apakula @O2 Perhaps I've experienced both sides of the situation as a customer and an employee dealing with such things. The network I worked for as much as there were processes to follow things were mostly left to us to decided the outcome as we were top teir complaints.

  • angelickf #letthemusicplay💙 (@angelickf) reported from Cumbernauld, Scotland

    @O2 code for daily draw not working 😭

  • steve5424 Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 What is the repairs process? I need my phone for banking etc, how would I go about getting a replacement? I'm happy with the phone apart from. This issue. As a long term o2 customer I'd expect a little help.

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Glasgow, Scotland

    @O2 the service is rubbish how do I go about cancelling the contract

  • steve5424 Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @O2 I'm still not able to make recieve calls on my new watch. I activated the esim but the watch is still showing as emergency calls only. Not connected to network.

  • Shazzermc94 sharonm (@Shazzermc94) reported from Glasgow, Scotland

    Been on hold with O2 now for 48 mins @O2 customer service isn’t great today!

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Uddingston, Scotland

    @SamsungUK @SamsungMobile is there a problem with overheating and sound issues on the S20 plus as I've just been told by @O2 and this is why it's taking longer to receive my new phone?

  • Howard_Marsh HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland

    @O2 No contact again from O2. I have sent you direct messages. No reply. Why is your network down in FK10 and problems in FK1 FK2 . Please reply.

  • steve5424 Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @kellyxxxkelly @O2 Mine started working this morning. That's what I got told in store last weekend. I'd activated the esim correctly but the start date of the watch was down as today.

  • steve5424 Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.

  • Tamus1314 Thomas Allan (@Tamus1314) reported from Glasgow, Scotland

    @O2 what an absolute joke of a service. Set up a payment plan and pay it on time just to be repeatedly disconnected. Speak to payment management 3 times in 1 week to make sure you don’t get barred….and yet again , services barred!

  • FitzerOfGlasgow Niall Fitzgerald (@FitzerOfGlasgow) reported from Glasgow, Scotland

    @O2 I joined O2 this week and encouraged my wife to do the same. You have now screwed up her number port causing havoc in her business, damaging her livelihood and causing upset to vulnerable family we care for. Advisors just make baseless promises and lie when we call. #Fail

  • thorburn_fiona Fiona Thorburn (@thorburn_fiona) reported from Stepps, Scotland

    @O2 how do I cancel Disney+ payment?

  • Howard_Marsh HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland

    @O2 Another day in Central Scotland travelling and bad signal and data from 02. Waiting until my contract expires. Can 02 give me a good provider information please for Central Scotland. Thank you.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sumaiyawrites 𝒮𝓊𝓂𝒶𝒾𝓎𝒶 𝒜𝒽𝓂𝑒𝒹 (@sumaiyawrites) reported

    @O2 what’s with your customer service?? your advisors keep hanging up on me and it’s been ongoing for over an hour. i just wanna cancel my contract 😡

  • Niaa_x ‏❥ (@Niaa_x) reported

    so @o2 customers can’t access @MercedesBenz me app. Please o2 tech team fix this asap! 😩

  • mxvov1 🐚 (@mxvov1) reported

    @O2 That is not the case at all, it has been like this through out the day. I can only use my phone when I have wifi. The lack of accountability is disappointing. I have patronised you as my provider for over 10 years. It takes a simple social media search to see there is a problem

  • wkendwonderlust Laura Thomson (@wkendwonderlust) reported

    Anyone else having problems with @O2 when abroad? My plan is unlimited data and calls when in the US & twice now my phone has been blocked from making and receiving calls to UK numbers and I am being charged additionally for intl calls when I can make them. What is going on?

  • owencb Owen (@owencb) reported

    @O2 why is your customer support so ****?

  • BelalMatin Belal Matin (@BelalMatin) reported

    @O2 There is no way to contact you now that I am no longer a customer so I have resorted to this. Please help

  • flicfisher81 Felicity Fisher (@flicfisher81) reported

    @O2 is anyone actually going to take responsibility for the total lack of customer service and respond to any email, call or DM! Thought not.

  • mxvov1 🐚 (@mxvov1) reported

    @O2 your service has been so terrible recently. How do I not even have calling signal. It just says “NO SERVICE” I’m currently travelling and have had to connect to wifi at a connecting station. It’s dark, I’m a woman, I need to make a call for a taxi when I reach my destination

  • RebeccaKania94 Rebecca Kania (@RebeccaKania94) reported

    @O2 How can I log a formal complaint with you. I've been without any mobile data for at least 3 weeks already with an update given today saying the next update will be 25th April!!! This is completely unacceptable and I should not have to pay for a service I am not receiving

  • phelps_tri83989 Trish Phelps (@phelps_tri83989) reported

    @O2 thirsty Thursday code not working on app