O2

O2 Outage Report in East Lothian, Scotland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in East Lothian, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Lothian and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in East Lothian, Scotland 02/21/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near East Lothian, Scotland

Latest outage, problems and issue reports in East Lothian and nearby locations:

  • lewis1524 Lesley Wright (@lewis1524) reported from Musselburgh, Scotland

    @O2 shocking customer service. Asked for time to pay my bill today which was all confirmed only to now have my phone cut off. Cannot make any calls and customer service is closed. Absolutely disgraceful service. Why agree to then cut me off !

  • jordanneri29 Jordan Neri (@jordanneri29) reported from Prestonpans, Scotland

    Think it’s time for a change of phone network , can get a signal in the middle of a Forrest in Thailand but I come to prestonpans and I can’t get enough signal to send a text @O2 #dogshitsignal

  • adamscott23 Adam Scott (@adamscott23) reported from Tranent, Scotland

    Finally @O2 have the Apple Watch on their network 🙌🏻.....now I just need to wait till my series 3 bites the dust 😭

  • Happy_Appetite Ross Boyce (@Happy_Appetite) reported from Longniddry, Scotland

    @karenagalloway @O2 @disneyplus Just subscribe, it’s worth it for the Star Wars canon alone but so many other great things (and several bad ones) to be discovered.

  • DannyBerry15 Danny Berry (@DannyBerry15) reported from Inveresk, Scotland

    @O2 hi I did try and call but your busy. Please can you do a fault test in my area. Wallyford scotland. My wife and I both have bad reception. With our phones having bad digital feedback. Many thanks Danny

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • join4te Jay (@join4te) reported

    @O2 Day 109 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • Andrew_Cdf AndrewRMitchell (@Andrew_Cdf) reported

    @O2 Not much help ta. A “yes we have an issue in you area at the moment etc” would have been more helpful. I found an o2 system checker last night that said there were issues.

  • stevicoos Ojeaburu Stephen (@stevicoos) reported

    @O2 Your DM is not working. I will take this more serious. All your customers service agent are not professional I have all my calls recorded with them and their names mentioned by each person.

  • jodiecornelly Jodie Cornelly (@jodiecornelly) reported

    @O2 hi my partner is trying to cancel his sim only contract that he got via virgin media. You’re trying to charge him early termination fees but our email from virgin states that this is waived. What can he do? Nobody seems to know what to do.

  • AellaGage66 Aella Gage (@AellaGage66) reported

    @O2 appalled at service. virtually no 3g , can’t make/receive calls properly since July 22’… no one sorting it, team call I’m unavailable at work, explained this countless times…blamed on a mast but for 8 months? No compensation, no help, just increased my bill. Appalled @O2

  • AnnaAverkiou Anna Averkiou Media (@AnnaAverkiou) reported

    @O2 Seven weeks now - and cannot get through to anyone at Customer Service re provisioning my SIM card. Can someone please just call me?

  • Natalie80436441 Natalie (@Natalie80436441) reported

    @O2 Hi O2 just to make matters worse I sent a formal complaint 3 weeks ago and haven’t heard anything back.

  • nikkiloumaz Nicola Maasdam (@nikkiloumaz) reported

    @jodiecornelly @O2 If you've got an email from Virgin stating there'll be no fee then just cancel.your 02 direct debit. They can't do anything if you've got the proof. They just don't talk to each other. Bloody useless.

  • H8lpo Rick Halpin (@H8lpo) reported

    @O2 are the pay monthly staff under a lot of pressure? I've just had a rude employee hang up on me when I asked about comparing the PAYG with Pay Monthly contracts. After the enormous increase coming to Pay Monthly customers.

  • mariamcg68 Maria (@mariamcg68) reported

    @O2 I live in WS13 area. The coverage is appalling. Your shop cannot help. Cannot contact you on landline. Helpline kept me waiting for over 15 mins then cut me off. Twice. Poor service for months,paying for a service I don't get. This is a matter for @Ofcom #o2poorservice