O2 outages and service status in Prestonpans, Scotland
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Prestonpans, Scotland
The most recent O2 outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Phone | 24 days ago |
|
Edinburgh
|
Wi-fi | 2 months ago |
|
Edinburgh
|
Total Blackout | 2 months ago |
|
Kirkcaldy
|
Internet | 3 months ago |
Community Discussion
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O2 Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Scotty Girdwood (@Girdy17) reported from Edinburgh, Scotland@O2 what’s going on with the signal! It’s been absolute rubbish the last few days!! Not happy
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Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, ScotlandA cold call last week from 'Plan' I foolishly trusted them. Now phone is cut off and they are ripping my phone bank a/c. Please Help me @o2
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George Bowers | Actor (@georgebowers888) reported from Edinburgh, Scotland@thepeterhunt @O2 @VodafoneUK I use Vodafone and have been doing so for 6 years - never had any problems with it 👍🏻
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Ian Gordon Davitt (@IanDavitt) reported from Kirkcaldy, Scotland@O2 Customer for seventeen years, mis-sold a device I didn’t need and exorbitantly charged for it without my knowledge. O2 are despicable, when my contract ends, I’m going to a company that rewards loyalty, not take advantage of it.
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Adam Scott (@adamscott23) reported from Tranent, ScotlandFinally @O2 have the Apple Watch on their network 🙌🏻.....now I just need to wait till my series 3 bites the dust 😭
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Marky ™ (@MrSifter_) reported from Edinburgh, Scotland@O2 Well there will be no bill paid until you credit my loss of service hows that
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MadHatDJ/Backtracks Music shop (@BacktracksEdin) reported from Edinburgh, ScotlandTypical @o2 get a message asking how satisfied was I with service call received. Stating messages were FREE to answer. Go to send message and it states I will be charged. Maybe time to move.
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Paul (@itspaulactually) reported from Edinburgh, ScotlandEnough is enough, @O2. You put my bill up 10.7% in April yet I’m getting woeful 4G signal wherever I go (even with full bars). Everyone I know with a 5G ready phone has no issues. Stop gaslighting everyone and just tell the truth and start refunding for your lack of service! #o2
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Marky ™ (@MrSifter_) reported from Edinburgh, Scotland@O2 Yes either or if I took the Microsoft Surface let me know how to claim or it’ll be returned always letting me down I’m sick of it
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Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland@VodafoneUK I left @O2 after 12 years after rubbish service. I've been with you 6 years but keep ignoring me tweets about the problems only your customers seem to be having with @GooglePlay and their p20 and I'll be on my merry way.... Post a formal complaint
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H is for Harp (@HarpSilver) reported from Edinburgh, Scotland@DangelAngello @VodafoneUK @O2 Had no problems with O2 but I dealt with them mostly through carphone warehouse found them very knowledgeable and helpful. It was Vodafone that were obstructive annoying and no help what so ever in the shop
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Jim (@tigerstripes86) reported from Edinburgh, Scotland@O2 are there any network issues in Edinburgh atm? Currently having ‘no sim’ notifications.
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💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland@O2 I spoke to an advisor in store they said they couldn't help me as I'm pay as you go she said she could only help me if I was a contract sim
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AliChis (@aligeochis) reported from Edinburgh, Scotland@o2 you make it extremely difficult to return an accessory for a refund. Please can you help?
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𝔸𝕕𝕒𝕞 𝕂𝕣𝕦𝕔𝕫𝕖𝕜 (@AdzKru82) reported from Eskbank, ScotlandNever been more happy about having a dual SIM phone, o2 I dunno what's going on with your wifi but its shocking in these parts, THREE you've not been much better. But you're working now. @ThreeUK @O2
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Marky ™ (@MrSifter_) reported from Edinburgh, Scotland@O2 @Ofcom please help me return a device I received last week as I can’t contact anyone at o2 due to Covid 19 restrictions
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Danny Berry (@DannyBerry15) reported from Inveresk, Scotland@O2 hi I did try and call but your busy. Please can you do a fault test in my area. Wallyford scotland. My wife and I both have bad reception. With our phones having bad digital feedback. Many thanks Danny
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▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland@O2 your network is shocking.....why am I paying for a service I can't use ....your network status says very busy.....not my problem.....do I get a refund on my bill for when I can't use the Internet....in the heart of Edinburgh
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Simona_la tradulettrice (@ladysmanca) reported from Edinburgh, Scotland@O2 Thanks! As I need my phone for work I need to sort the issue soon.
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Wayne Spence (@wayne_0405) reported from Kirkcaldy, Scotland@O2 The black model. As long existing customer, +12 years, can you provide me a nice case for it 😉
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Wong E (@Landygirl87) reported@O2 why is trying to contact customer service hard, 4445 doesn’t work, live chat is useless, is there no human I can talk to?
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Alex (@alex_hull123) reported@O2 are you having network issues in Hull, East Yorkshire? Signal has been awful for weeks
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Jay (@originalj4y) reportedQuality @O2 no signal for 3 days then they tell me it's going to take a month to fix the mast in my area!
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chris (@chrishughesuk) reported@O2 got my son an Apple Watch as a gift and customer services say you won’t enable an airtime sim as it wasn’t purchased from o2. Is this right??
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Viridis (@Lord_Viridis) reported@waynetuckwell @O2 It's honestly ridiculous. I've given up on them now I don't think they'll fix it. I was with O2 before it was even O2 but this last year has been nothing short of shambolic. If it's not full 5g giving me 5mb/s it's the fact I cannot look at my own accounts.
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Tim Slater (@Timsy99) reported@O2 Me & my partner both in 02 get nothing in town but we are paying a lot of money each month & getting no service at all in our home town it’s really poor, member of a tennis club had a social day 35 of us 12 had 02 all said they have the same problem, has been going on for a year
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Sian Evans (@Goodevansmedia) reported@O2 Have been a long term customer & 2day asked Tottenham Crt Rd shop 4 tech support to download email app. Asked ME what IMAP is, I asked them if they knew - no. Walked out. A waste of my time. Maybe they sell better than provide tech help. Any ideas where to go now for help?
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Tutyweasley (@Tutyweasley) reported@O2 Hi, I have o2 sim but in Japan for a travel, just want to receive calls and texts but sim is not getting connected with any service provider and my voice calls getting rejected. I need your help to increase spend cap if needed to cancel this block so that Ireceive voice call
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lg (@xLg06493461) reported@O2 Thankssssss but I Already dm’ d you guys twice and no response… however after sending the complaint email 13 times one after the other I finally got a response to say they’re gonna investigate.
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glazersout (@siralexisared) reported@LucyProxxyfox @O2 @virginmedia Good luck with a complaint Lucy, mine is nearly 5 months old after O2 cancelled an iwatch contract incorrectly and stuck an arrangement to pay on my credit file, which stays for 6 years. About to go to the ombudsman