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O2

O2 Outage Report in Prestonpans, East Lothian, Scotland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Prestonpans, Scotland

The most recent O2 outage reports came from the following cities: Edinburgh, and Kirkcaldy.

CityProblem TypeReport Time
Edinburgh Total Blackout 10 days ago
Kirkcaldy Internet 1 month ago
Edinburgh Phone 2 months ago
Edinburgh Phone 2 months ago
Edinburgh Internet 4 months ago
Roslin Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • depeche2
    ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    @O2 your network is shocking.....why am I paying for a service I can't use ....your network status says very busy.....not my problem.....do I get a refund on my bill for when I can't use the Internet....in the heart of Edinburgh

  • muzz_1875
    Muzz (@muzz_1875) reported from Edinburgh, Scotland

    @O2 I don’t seem to be getting any signal/phone network.....is there a problem in Edinburgh?

  • TwtrMinstrel
    Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, Scotland

    A cold call last week from 'Plan' I foolishly trusted them. Now phone is cut off and they are ripping my phone bank a/c. Please Help me @o2

  • DannyBerry15
    Danny Berry (@DannyBerry15) reported from Inveresk, Scotland

    @O2 I've already done that. Its saying network is busy at the moment. Has been saying that for weeks. I cant use my 4g. The signal has got worse in recent weeks.

  • TwtrMinstrel
    Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, Scotland

    @O2 I am not a business. They have blatantly lied and conned me. Yet you are continuing to support these crooks?

  • frvic93
    frvic93 (@frvic93) reported from Edinburgh, Scotland

    @O2 is there something wrong with your mast at EH15 1DA? My friend was getting terrible speeds (below 1Mbps) there yesterday

  • tigerstripes86
    Jim (@tigerstripes86) reported from Edinburgh, Scotland

    @O2 are there any network issues in Edinburgh atm? Currently having ‘no sim’ notifications.

  • itspaulactually
    Paul (@itspaulactually) reported from Edinburgh, Scotland

    @O2 @robashcroft1 I’m in the same areas with the inclusion of Warrington. I’ve not got a 5G ready phone, all my mates that do have no issues with signal. Clearly prioritising 5G over 4G and gaslighting everyone with pointless tips that don’t work @O2

  • Baigrie1985
    💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @O2 why is my phone tellin me no sim/no service its @SamsungMobile A51 driving me crazy have tried all the fixes and its not picking up a sim card at all

  • msksmiles
    Santosh Kumar Mohan Rangan (@msksmiles) reported from Edinburgh, Scotland

    @O2PriorityUK I am trying to book tickets for Monday but cannot select 13 Dec - this remains disabled for me since the last 5 days and I am not able to use the voucher code. Can you please help? Thanks! @O2

  • DannyBerry15
    Danny Berry (@DannyBerry15) reported from Inveresk, Scotland

    @O2 I have no phone signal. Please check for faults in my area!

  • HarpSilver
    Harp (@HarpSilver) reported from Edinburgh, Scotland

    @srs0591 @O2 @GoogleUK Just a pain in the *** tbh as O2 customer service way better and easier to use than EE

  • ladysmanca
    Simona_la tradulettrice (@ladysmanca) reported from Edinburgh, Scotland

    @O2 Thanks! As I need my phone for work I need to sort the issue soon.

  • jules878
    Julia Palmer (@jules878) reported from Edinburgh, Scotland

    @O2 Is rewards app broken? Nothing there!

  • TwtrMinstrel
    Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, Scotland

    Trust a call from @O2 partners 'Plan. Com' 10 at your peril. Lied to me taken money from account and left me with emergency calls only. No phone arrived.

  • TwtrMinstrel
    Peter Williamson Garland🕷️ (@TwtrMinstrel) reported from Edinburgh, Scotland

    The @O2 customer service wormhole, never give a sucker an even break. Free Disney+ The free that costs £5.99 a month

  • iangilmour
    Ian Gilmour (@iangilmour) reported from Edinburgh, Scotland

    @O2 Customer Service adviser, Callum in Ayrshire, deserves a pay rise. He was very helpful and friendly. Fingers crossed he has sorted the issue that two other advisers didn't.

  • TwtrMinstrel
    Peter Williamson Garland🕷️ (@TwtrMinstrel) reported from Edinburgh, Scotland

    @O2 Scary that company of your size can get away with a mass grand theft, Free Disney which costs £5.99 per month. As in, NOT FREE. Your offshore customer service uses 'English not first language' and cut offs when having to deal with real problems.

  • Baigrie1985
    💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @O2 I can't do anythin as saying no sim/no service, so phone only workin on wifi for things

  • itspaulactually
    Paul (@itspaulactually) reported from Edinburgh, Scotland

    Enough is enough, @O2. You put my bill up 10.7% in April yet I’m getting woeful 4G signal wherever I go (even with full bars). Everyone I know with a 5G ready phone has no issues. Stop gaslighting everyone and just tell the truth and start refunding for your lack of service! #o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KingOnQue
    A Young (@KingOnQue) reported

    You can change your tariff on @O2 from the app with no issues. @EE on the other hand still have an outdated number you have to ring just to change your tariff while also being harassed to spend more on other things! Turn it in 🥱

  • ineedmoreblue
    bluesky (@ineedmoreblue) reported

    @O2 what's going on with the network, been pretty much no signal for 10 days BB9 and next update on 8th April. Will I get a refund for this month? Whole family uses O2 and have young children that may need to contact in an emergency but are unable to #nosignal

  • ShannenParsons
    Shannen (@ShannenParsons) reported

    @O2 I have sent you a DM please help!

  • badassscotsman
    BigYin (@badassscotsman) reported

    @OPPOMobileUK I got an update for the flip. I was hoping it was to fix the issues with @O2 with the constant repeated text messages and not getting the one time password. Can you tell me or give me a date when there's a update due out to fix the problems.

  • KnownSurf
    previously known as surf (@KnownSurf) reported

    @O2 @MarkEvansO2 @Ofcom if you're going to ask me a question in my dm's can you have the decency to read my answer and reply!,long time passed when I used to tell others they should be on o2 as the customer service is so good,now its just an unfunny joke whenever have to call u

  • mrs_Jones1982
    Janine (@mrs_Jones1982) reported

    @O2 what the hell is going on with the network!!! Why is it constantly dropping out! Missing calls and calls being cut off! Sort the network out! This has been happening since 22nd March!!!!!

  • cliftown73
    Cliftown73 (@cliftown73) reported

    @O2 @O2 - I have cancelled my contract during the cooling off period due to your awful Customer Experience services. I no longer have the o2 SIM and need my port out PAC code for my new provider. Can you just provide it please!!! Via email not text as I no longer have a o2 SIM!

  • StevePickupTM
    Stephen Pickup (@StevePickupTM) reported from Lower Darwen, England

    20 years with @O2 and this will be my last contract with them come September the staff in the Blackburn store need a lesson in salesmanship when sat in front of a customer looking down at their phone texting is not a great way of convincing people to stay with the network

  • Ashy_Desu
    アシ (@Ashy_Desu) reported

    @O2 Why is the signal here right now about as strong and stable as the government?? #notworththemoney

  • goonergazzell
    Garreth Ellidge 49 (@goonergazzell) reported

    @O2 is there an issue in the BB10 area? 4G non existent. Been like this for weeks and weeks 😤