O2 Outage Report in Prestonpans, East Lothian, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent O2 outage reports came from the following cities: Kirkcaldy and Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Kirkcaldy |
Internet | |
| Edinburgh |
Phone | |
| Edinburgh |
Phone | |
| Edinburgh |
Internet | |
| Roslin |
Phone | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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MadHatDJ
(@BacktracksEdin) reported
from
Edinburgh, Scotland
No signal again @o2 reported before and still not able to receive calls in EH3 Why?
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Danny Berry
(@DannyBerry15) reported
from
Inveresk, Scotland
@O2 I've already done that. Its saying network is busy at the moment. Has been saying that for weeks. I cant use my 4g. The signal has got worse in recent weeks.
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Tooba M Iqbal
(@toobausman) reported
from
Edinburgh, Scotland
@O2 4g is not working. #o2 #o2down
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Peter Williamson Garland🕷️
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
The @O2 customer service wormhole, never give a sucker an even break. Free Disney+ The free that costs £5.99 a month
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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AliChis
(@aligeochis) reported
from
Edinburgh, Scotland
@o2 you make it extremely difficult to return an accessory for a refund. Please can you help?
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Ross Boyce
(@Happy_Appetite) reported
from
Longniddry, Scotland
@karenagalloway @O2 @disneyplus Just subscribe, it’s worth it for the Star Wars canon alone but so many other great things (and several bad ones) to be discovered.
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Danny Berry
(@DannyBerry15) reported
from
Inveresk, Scotland
@O2 hi I did try and call but your busy. Please can you do a fault test in my area. Wallyford scotland. My wife and I both have bad reception. With our phones having bad digital feedback. Many thanks Danny
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Danny Berry
(@DannyBerry15) reported
from
Inveresk, Scotland
@O2 I have no phone signal. Please check for faults in my area!
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AliChis
(@aligeochis) reported
from
Edinburgh, Scotland
@O2 hello. I have ordered the wrong sized screenprotector. How can I organise a replacement quickly. Online help not very helpful and calling o2 impossible. Thanks
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Jim
(@tigerstripes86) reported
from
Edinburgh, Scotland
@O2 are there any network issues in Edinburgh atm? Currently having ‘no sim’ notifications.
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Peter Williamson Garland🕷️
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
@O2 Scary that company of your size can get away with a mass grand theft, Free Disney which costs £5.99 per month. As in, NOT FREE. Your offshore customer service uses 'English not first language' and cut offs when having to deal with real problems.
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Santosh Kumar Mohan Rangan
(@msksmiles) reported
from
Edinburgh, Scotland
@O2PriorityUK I am trying to book tickets for Monday but cannot select 13 Dec - this remains disabled for me since the last 5 days and I am not able to use the voucher code. Can you please help? Thanks! @O2
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Ian Gilmour
(@iangilmour) reported
from
Edinburgh, Scotland
@O2 Customer Service adviser, Callum in Ayrshire, deserves a pay rise. He was very helpful and friendly. Fingers crossed he has sorted the issue that two other advisers didn't.
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Julia Palmer
(@jules878) reported
from
Edinburgh, Scotland
@O2 Is rewards app broken? Nothing there!
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Muzz
(@muzz_1875) reported
from
Edinburgh, Scotland
@O2 I don’t seem to be getting any signal/phone network.....is there a problem in Edinburgh?
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frvic93
(@frvic93) reported
from
Edinburgh, Scotland
@O2 is there something wrong with your mast at EH15 1DA? My friend was getting terrible speeds (below 1Mbps) there yesterday
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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👑🧜🏼♀️DivineRisingGoddess🙏🏼👑🕉
(@zoeLjohnston) reported
from
Edinburgh, Scotland
Need a new provider...@O2 you have truly truly let me down after over 10 years of loyalty. 6 months the local mast been down🙄waaaay before lockdown! #dissapointed #neednewphonecompany #grrr
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@O2 your network is shocking.....why am I paying for a service I can't use ....your network status says very busy.....not my problem.....do I get a refund on my bill for when I can't use the Internet....in the heart of Edinburgh
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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SaraB
(@SaraB72425653) reported
@O2 I have had no phone signal for 2 days and cannot get into the My02 app as the verification code is not accepted everytime. Can anyone help please.
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Tim Burden
(@TimJBurden) reported
@O2 Hi, can someone please sort my service issues out as a matter of urgency. I can’t receive phone calls and have no voicemail access anymore. Any online guru or call centre help has failed for nearly 3 weeks now. Please direct message me ASAP. Thanks.
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Gordon Walker
(@gsw1396) reported
@O2 just upgraded my phone but when I try to login to myo2 the SMS verification code doesn't work. Tried many times. Can you help?
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Paula Maria
(@PaulaMaria84) reported
@O2 Haven’t been able to make calls for the last two days due to a mast being down. No information sent at all- had to look it up on your website to find out what was going on. Presuming we’ll be getting money off our bill for not even being able to use our phones??
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Paul Vickers
(@vickerspd) reported
Anyone else on Teesside having issues with @O2 signal?
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shannon
(@ShannonLucyyy) reported
@O2 help me pls
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Paul Jukes
(@UnicornRunning) reported
@O2 Fair enough, looks like I missed that when taking it the offer as it is quite buried in the Ts and Cs and not exactly phrased too well. Pushing out the six month free offer at the same time as the £2 discount didn't exactly help. I won't be the only one caught by this.
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fiona m
(@MiltonFee) reported
@O2 good evening. Hubby trying to cancel with 02 as has now changed to tesco. Checked with 02 and clicked on contact Us- takes him on a never ending click click here to cancel ... Click here to cancel... Round and round in the same circle 😶 any ideas?
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PabloRydoski
(@I_am_Pablo78) reported
How the hell can a phone network be so poor? Again sat in work and getting 0.4mb on 4g @O2 Best bit? Colleagues around me on @VodafoneUK are getting around 55mb. Both using the same shared mast. And again - out in Liverpool centre - 1.3mb. @o2 Action? - fobbed off again.
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MiraTara
(@MiraTara4) reported
@O2 I’m so unimpressed that if I ever get connected again or god forbid actually get to speak to an agent I will be switching phone providers. What is the point of paying if I don’t get service!!