O2 Outage Report in Prestonpans, East Lothian, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent O2 outage reports came from the following cities: Edinburgh, Gullane, Longniddry and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Phone | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Phone | |
| Edinburgh |
||
| Edinburgh |
Phone | |
| Gullane |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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💚Marie💚
(@Baigrie1985) reported
from
Edinburgh, Scotland
@O2 I spoke to an advisor in store they said they couldn't help me as I'm pay as you go she said she could only help me if I was a contract sim
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George Bowers | Actor
(@georgebowers888) reported
from
Edinburgh, Scotland
@thepeterhunt @O2 @VodafoneUK I use Vodafone and have been doing so for 6 years - never had any problems with it 👍🏻
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💚Marie💚
(@Baigrie1985) reported
from
Edinburgh, Scotland
@O2 I would rather get one as soon as possible nearest store to me is gyle would I just need to walk in and would they be able to help me keep my number?
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💚Marie💚
(@Baigrie1985) reported
from
Edinburgh, Scotland
@O2 I can't do anythin as saying no sim/no service, so phone only workin on wifi for things
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💚Marie💚
(@Baigrie1985) reported
from
Edinburgh, Scotland
@O2 why is my phone tellin me no sim/no service its @SamsungMobile A51 driving me crazy have tried all the fixes and its not picking up a sim card at all
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Peter Williamson Garland🇺🇦
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
@O2 I am not a business. They have blatantly lied and conned me. Yet you are continuing to support these crooks?
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Harp
(@HarpSilver) reported
from
Edinburgh, Scotland
@srs0591 @O2 @GoogleUK Just a pain in the *** tbh as O2 customer service way better and easier to use than EE
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Peter Williamson Garland🇺🇦
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
Trust a call from @O2 partners 'Plan. Com' 10 at your peril. Lied to me taken money from account and left me with emergency calls only. No phone arrived.
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Peter Williamson Garland🇺🇦
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
A cold call last week from 'Plan' I foolishly trusted them. Now phone is cut off and they are ripping my phone bank a/c. Please Help me @o2
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Simona_la tradulettrice
(@ladysmanca) reported
from
Edinburgh, Scotland
@O2 Thanks! As I need my phone for work I need to sort the issue soon.
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Paul
(@itspaulactually) reported
from
Edinburgh, Scotland
Enough is enough, @O2. You put my bill up 10.7% in April yet I’m getting woeful 4G signal wherever I go (even with full bars). Everyone I know with a 5G ready phone has no issues. Stop gaslighting everyone and just tell the truth and start refunding for your lack of service! #o2
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Paul
(@itspaulactually) reported
from
Edinburgh, Scotland
@O2 @robashcroft1 I’m in the same areas with the inclusion of Warrington. I’ve not got a 5G ready phone, all my mates that do have no issues with signal. Clearly prioritising 5G over 4G and gaslighting everyone with pointless tips that don’t work @O2
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Julia Palmer
(@jules878) reported
from
Edinburgh, Scotland
@O2 Is rewards app broken? Nothing there!
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Santosh Kumar Mohan Rangan
(@msksmiles) reported
from
Edinburgh, Scotland
@O2PriorityUK I am trying to book tickets for Monday but cannot select 13 Dec - this remains disabled for me since the last 5 days and I am not able to use the voucher code. Can you please help? Thanks! @O2
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Ian Gilmour
(@iangilmour) reported
from
Edinburgh, Scotland
@O2 Customer Service adviser, Callum in Ayrshire, deserves a pay rise. He was very helpful and friendly. Fingers crossed he has sorted the issue that two other advisers didn't.
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frvic93
(@frvic93) reported
from
Edinburgh, Scotland
@O2 is there something wrong with your mast at EH15 1DA? My friend was getting terrible speeds (below 1Mbps) there yesterday
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Muzz
(@muzz_1875) reported
from
Edinburgh, Scotland
@O2 I don’t seem to be getting any signal/phone network.....is there a problem in Edinburgh?
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Jim
(@tigerstripes86) reported
from
Edinburgh, Scotland
@O2 are there any network issues in Edinburgh atm? Currently having ‘no sim’ notifications.
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@O2 your network is shocking.....why am I paying for a service I can't use ....your network status says very busy.....not my problem.....do I get a refund on my bill for when I can't use the Internet....in the heart of Edinburgh
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Danny Berry
(@DannyBerry15) reported
from
Inveresk, Scotland
@O2 I have no phone signal. Please check for faults in my area!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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chiselbury
(@chiselbury) reported
@o2 it is now the 4th day without service. Would you agree that this is an ‘unreasonable’ amount of time for you to fail to fulfill your agreement?
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Susan Ralph
(@SusanRalph21) reported
from
Farnham, England
@scotts_camera @O2 @Ofcom Yes my boyfriend is in the exact same position, can't call or text or receive calls or texts even wifi calling which he should have doesn't work
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Adam Warwick
(@AdamWarwick86) reported
@EnglandRugby @O2 Some poor decisions again persisting with slade , dombrandt , ewells . 6-2 split is a strange one considering it’s a scrum Half and winger
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ShaunfromDurham 🇬🇧
(@ShaunfromDurham) reported
@O2 Not overly, just seems internet is very hit and miss now most places I go. More than just me noticed this too. Never used to be this bad.
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Denzel Trotter
(@DenzelTrotter) reported
@O2 Another day with no signal and already looking like it’s not going to be working tomorrow, 3 days this week and 3 days last week
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Teresa 💜
(@Terristarfish) reported
@O2 I'm trying to add my NHS code. I've been putting this off for months due to so much difficulty. Can somebody just directly contact me to help??
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LK
(@lkoo1) reported
@O2 eSIM not working for nearly 3 days. Gone into 2 stores and spoken to 6 different agents on chat and no resolution. Even the in store staff said they were told not to re-issue SIMs. How can a major network operate like this?!
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Seb and fin Booth
(@SebandfinBooth1) reported
@RayExeter25 @O2 We’ve the same issue - no idea what’s going on
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G10
(@gigisound) reported
@O2 I need help!!!!
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billy smith
(@billysmith45) reported
@O2 why is it impossible for you team to fix error message 900 for my Apple Watch.. voice and data plan was working yesterday on the Apple Watch but on my new watch today I get this error.. nobody seems to know at o2 😳 please advise?