O2 outages and service status in Prestonpans, Scotland
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Wi-fi.
- E-mail (50%)
- Wi-fi (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Prestonpans, Scotland
The most recent O2 outage reports came from the following cities: Edinburgh, Tranent, Penicuik, and Musselburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Wi-fi | 11 days ago |
|
Tranent
|
21 days ago | |
|
Penicuik
|
Phone | 1 month ago |
|
Musselburgh
|
Phone | 1 month ago |
|
Edinburgh
|
Phone | 2 months ago |
|
Edinburgh
|
Wi-fi | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
-
▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland@O2 your network is shocking.....why am I paying for a service I can't use ....your network status says very busy.....not my problem.....do I get a refund on my bill for when I can't use the Internet....in the heart of Edinburgh
-
Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland@VodafoneUK I left @O2 after 12 years after rubbish service. I've been with you 6 years but keep ignoring me tweets about the problems only your customers seem to be having with @GooglePlay and their p20 and I'll be on my merry way.... Post a formal complaint
-
MadHatDJ (@BacktracksEdin) reported from Edinburgh, ScotlandNo signal again @o2 reported before and still not able to receive calls in EH3 Why?
-
Danny Berry (@DannyBerry15) reported from Inveresk, Scotland@O2 I have no phone signal. Please check for faults in my area!
-
Natalie (@nats2768) reported from Edinburgh, Scotland@O2 me and hubby ordered new phones to be delivered today ! 😡 don’t look like that’s happening still in the depot , £800 for a phone and it takes days to get dispatched, crap service not happy at all
-
Zenbloke 🏴 (@Zenbloke) reported from Edinburgh, Scotland@O2 you've changed something about the my O2 app and now I can't get in and when I asked for a password reminder the code won't work so now I can't tell how much data I have during a lockdown please help
-
MadHatDJ/Backtracks Music shop (@BacktracksEdin) reported from Edinburgh, ScotlandTypical @o2 get a message asking how satisfied was I with service call received. Stating messages were FREE to answer. Go to send message and it states I will be charged. Maybe time to move.
-
💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland@O2 I spoke to an advisor in store they said they couldn't help me as I'm pay as you go she said she could only help me if I was a contract sim
-
Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, ScotlandTrust a call from @O2 partners 'Plan. Com' 10 at your peril. Lied to me taken money from account and left me with emergency calls only. No phone arrived.
-
Danny Berry (@DannyBerry15) reported from Inveresk, Scotland@O2 I've already done that. Its saying network is busy at the moment. Has been saying that for weeks. I cant use my 4g. The signal has got worse in recent weeks.
-
Harp (@HarpSilver) reported from Edinburgh, Scotland@srs0591 @O2 @GoogleUK Just a pain in the *** tbh as O2 customer service way better and easier to use than EE
-
Julia Palmer (@jules878) reported from Edinburgh, Scotland@O2 Is rewards app broken? Nothing there!
-
zoë johnston (@zoeLjohnston) reported from Edinburgh, ScotlandI really wish I got the name of the customer service assistant on @O2 yesterday! She was outstanding!! Best service ever...so understanding and sympathetic she made my day so much better!! Well done on your training as I was pretty upset. She was an angel #MentalHealthAwareness
-
Jordan Neri (@jordanneri29) reported from Prestonpans, ScotlandThink it’s time for a change of phone network , can get a signal in the middle of a Forrest in Thailand but I come to prestonpans and I can’t get enough signal to send a text @O2 #dogshitsignal
-
Ian Gilmour (@iangilmour) reported from Edinburgh, Scotland@O2 Customer Service adviser, Callum in Ayrshire, deserves a pay rise. He was very helpful and friendly. Fingers crossed he has sorted the issue that two other advisers didn't.
-
Marky ™ (@MrSifter_) reported from Edinburgh, Scotland@O2 Yes either or if I took the Microsoft Surface let me know how to claim or it’ll be returned always letting me down I’m sick of it
-
Marky ™ (@MrSifter_) reported from Edinburgh, Scotland@O2 Well there will be no bill paid until you credit my loss of service hows that
-
👑🧜🏼♀️DivineRisingGoddess🙏🏼👑🕉 (@zoeLjohnston) reported from Edinburgh, ScotlandNeed a new provider...@O2 you have truly truly let me down after over 10 years of loyalty. 6 months the local mast been down🙄waaaay before lockdown! #dissapointed #neednewphonecompany #grrr
-
H is for Harp (@HarpSilver) reported from Edinburgh, Scotland@DangelAngello @VodafoneUK @O2 Had no problems with O2 but I dealt with them mostly through carphone warehouse found them very knowledgeable and helpful. It was Vodafone that were obstructive annoying and no help what so ever in the shop
-
Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, ScotlandA cold call last week from 'Plan' I foolishly trusted them. Now phone is cut off and they are ripping my phone bank a/c. Please Help me @o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Caroline McDonnell (@sweetiepiecaz) reported@O2 this is why I left o2. My partner has a business and his customers are saying they can't get through to him. It has been over a week. The £10 refund is not enough. Can you just fix the mast please?
-
🧮 (@kwakn5) reported5g network coverage of @O2 has been unfathomably poor recently, what on earth is going on?
-
Owen (@owencb) reported@O2 No. It's a genuine question that needs publicity. Your network isn't good enough. Who do I need to raise this with?
-
Alwyn Williams (@AlwynLFC) reported@angelazhay @EnglandRugby @O2 Obviously still not 100% fit but you never know with borewick
-
Brandon McFarlane (@BMcFarlaneUK) reported@O2 Thanks. I've downloaded the app and trying to run a speed test, but it says "you currently do not have network connectivity". I'm very much aware that's what the problem is. I'll leave it to you to find a solution.
-
Neil Playle (@neilpop) reported@O2 @O2 I’d love an update on the three phones I ordered yesterday that I was told would be delivered today… tried phoning the store, your support staff tried phoning the store… and the store did not answer at all! Now “hoping” they’ll be here tomorrow, or at least an update, thank
-
S. J. Pomeroy (@SarahJaynePom) reported@vodafone thanks to you staff in omagh im returning home with wifi after massive @O2 outage across NI. My kids are gonna react like I discovered fire. 🥰
-
NorthBankScott (@GunnerScott86) reported@O2 Oh no this was different. Everytime I spoke he put me on mute. When I asked him to relay what I had said he couldn’t tell me. He was putting me on mute and not listening. Your entire service has been absolutely shocking since the merge with Virgin. Can’t even get signal
-
Owen (@owencb) reported@O2 No. You signed me up for a 3 year contract. I'm at the end of that now. It's a simple question. Why is your network coverage so ****?
-
seadaisy (@seadaisy81) reported@O2 dealt with some truly awful members of your team today trying to now make a formal complaint via email and get my phone back and no one will give me an email address please sort this out asap