O2 Outage Report in Prestonpans, East Lothian, Scotland
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The latest reports from users having issues in Prestonpans come from postal codes EH32.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent O2 outage reports came from the following cities: Edinburgh, Prestonpans and Penicuik.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Phone | |
| Edinburgh |
Phone | |
| Edinburgh |
Phone | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Phone | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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Ian Gilmour
(@iangilmour) reported
from
Edinburgh, Scotland
@O2 Customer Service adviser, Callum in Ayrshire, deserves a pay rise. He was very helpful and friendly. Fingers crossed he has sorted the issue that two other advisers didn't.
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@O2 your network is shocking.....why am I paying for a service I can't use ....your network status says very busy.....not my problem.....do I get a refund on my bill for when I can't use the Internet....in the heart of Edinburgh
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Danny Berry
(@DannyBerry15) reported
from
Inveresk, Scotland
@O2 hi I did try and call but your busy. Please can you do a fault test in my area. Wallyford scotland. My wife and I both have bad reception. With our phones having bad digital feedback. Many thanks Danny
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Jim
(@tigerstripes86) reported
from
Edinburgh, Scotland
@O2 are there any network issues in Edinburgh atm? Currently having ‘no sim’ notifications.
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Ian Gordon Davitt
(@IanDavitt) reported
from
Kirkcaldy, Scotland
@O2 Customer for seventeen years, mis-sold a device I didn’t need and exorbitantly charged for it without my knowledge. O2 are despicable, when my contract ends, I’m going to a company that rewards loyalty, not take advantage of it.
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Danny Berry
(@DannyBerry15) reported
from
Inveresk, Scotland
@O2 I've already done that. Its saying network is busy at the moment. Has been saying that for weeks. I cant use my 4g. The signal has got worse in recent weeks.
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MadHatDJ
(@BacktracksEdin) reported
from
Edinburgh, Scotland
No signal again @o2 reported before and still not able to receive calls in EH3 Why?
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Muzz
(@muzz_1875) reported
from
Edinburgh, Scotland
@O2 I don’t seem to be getting any signal/phone network.....is there a problem in Edinburgh?
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Ross Boyce
(@Happy_Appetite) reported
from
Longniddry, Scotland
@karenagalloway @O2 @disneyplus Just subscribe, it’s worth it for the Star Wars canon alone but so many other great things (and several bad ones) to be discovered.
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Tooba M Iqbal
(@toobausman) reported
from
Edinburgh, Scotland
@O2 4g is not working. #o2 #o2down
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AliChis
(@aligeochis) reported
from
Edinburgh, Scotland
@o2 you make it extremely difficult to return an accessory for a refund. Please can you help?
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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AliChis
(@aligeochis) reported
from
Edinburgh, Scotland
@O2 hello. I have ordered the wrong sized screenprotector. How can I organise a replacement quickly. Online help not very helpful and calling o2 impossible. Thanks
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Peter Williamson Garland🕷️
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
@O2 Scary that company of your size can get away with a mass grand theft, Free Disney which costs £5.99 per month. As in, NOT FREE. Your offshore customer service uses 'English not first language' and cut offs when having to deal with real problems.
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👑🧜🏼♀️DivineRisingGoddess🙏🏼👑🕉
(@zoeLjohnston) reported
from
Edinburgh, Scotland
Need a new provider...@O2 you have truly truly let me down after over 10 years of loyalty. 6 months the local mast been down🙄waaaay before lockdown! #dissapointed #neednewphonecompany #grrr
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Danny Berry
(@DannyBerry15) reported
from
Inveresk, Scotland
@O2 I have no phone signal. Please check for faults in my area!
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frvic93
(@frvic93) reported
from
Edinburgh, Scotland
@O2 is there something wrong with your mast at EH15 1DA? My friend was getting terrible speeds (below 1Mbps) there yesterday
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Santosh Kumar Mohan Rangan
(@msksmiles) reported
from
Edinburgh, Scotland
@O2PriorityUK I am trying to book tickets for Monday but cannot select 13 Dec - this remains disabled for me since the last 5 days and I am not able to use the voucher code. Can you please help? Thanks! @O2
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Peter Williamson Garland🕷️
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
The @O2 customer service wormhole, never give a sucker an even break. Free Disney+ The free that costs £5.99 a month
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Beglin
(@DannyB648) reported
Was days away from getting a contract with @ThreeUK, following @EE bringing in roaming charges. However after todays news I wont be. @O2 Fancy a new customer or are you also bringing roaming charges back too?
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@discobunny @O2 @discobunny O2 does have a call centre down over in South Africa. 🇿🇦but my advice is if you ever get a call from O2 they will not ask for your password or send any codes to your phone. If you feel that you are not talking to an O2 advisor you can end the phone and ring on 202
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kafb.rocks
(@kafbphotography) reported
@O2 @SamsungMobile my Samsung Z Flip has some issues. Only had it a handful of months... who do I need to speak to?
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Daniel De Feo
(@DanielDeFeo2) reported
@O2 Done, let’s see if anybody does actually help because I have no faith in o2 anymore, or will it just be the same as your customer service team who told me I just have to keep waiting
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Ben Philip
(@scottishben) reported
Disappointed to see @ThreeUK announce the end of Go Roam. Was a great service and the major factor in consistently re-contracting. No problem for them if everyone else caves I suppose but @O2 and @SkyUK Mobile looking like better options right now
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Glen Ashby
(@GlenAshby) reported
Really wishes that @CostaCoffee sacked off @O2 Wi-fi as its so poor - turned off and using @e_emobile 4G which is much better
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Reiss
(@reisstopher) reported
If you’re on the @O2 network and live in Cornwall I feel so sorry for you. Been here four days and having to use free Wi-Fi everywhere! Might be time to make the move to @EE
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Daryl🤙🏻
(@whydarylwhy) reported
@holliecopas Oh damn, @O2 probably need to do a network update on your account. Hope it’s sorted soon!
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Mark Haldane
(@markhaldane) reported
@O2 just reported an unsolicited call from yourselves to the Information Commissioners Office. On answering, O2 sales offer, but I am not a customer and you should not have my number. When questioned how they got it, the caller hung up. Call came from 020 3256 5393
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Sarah Manning
(@RivieraJamming) reported
@O2 it's signal and Internet connection. I can only actually use my phone if I have WiFi. No point giving a full postcode as its happening pretty much EVERYWHERE that I've been... but all this is happening in Lancashire (Preston, Blackburn areas)