O2 Outage Report in Prestonpans, East Lothian, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent O2 outage reports came from the following cities: Edinburgh and Roslin.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Roslin |
Phone | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Phone | |
| Edinburgh |
Phone |
Community Discussion
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O2 Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Adam Scott
(@adamscott23) reported
from
Tranent, Scotland
Finally @O2 have the Apple Watch on their network 🙌🏻.....now I just need to wait till my series 3 bites the dust 😭
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@O2 @Ofcom please help me return a device I received last week as I can’t contact anyone at o2 due to Covid 19 restrictions
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Ian Gordon Davitt
(@IanDavitt) reported
from
Kirkcaldy, Scotland
@O2 Customer for seventeen years, mis-sold a device I didn’t need and exorbitantly charged for it without my knowledge. O2 are despicable, when my contract ends, I’m going to a company that rewards loyalty, not take advantage of it.
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@O2 Yes either or if I took the Microsoft Surface let me know how to claim or it’ll be returned always letting me down I’m sick of it
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John M Hunt
(@Johnmhunt) reported
from
Edinburgh, Scotland
I spoke online to @threeuk and also a shop and the deal wasn’t anywhere near as good as @O2 so now moved 2 of the 3 phones on Three to O2. These questions to “help you” obviously don’t make any difference as it’s still the same deal being offered when I moved the last one. 2/2
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International Woman of Leisure
(@_paaaaulG) reported
from
Edinburgh, Scotland
@O2 what is happening with the network in Edinburgh! No 4G and slow 3G 🙃
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@O2 I couldn’t give a **** your network was down for 4 hours I’m sure the press would love you bampots threatening customers in the state our countries are 🖕
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Wayne Spence
(@wayne_0405) reported
from
Kirkcaldy, Scotland
@O2 The black model. As long existing customer, +12 years, can you provide me a nice case for it 😉
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Gemma Mitchell
(@gmcp84) reported
from
Edinburgh, Scotland
@O2 is there an issue with 4G network in Edinburgh, every time I am in public and not on WiFi- I can’t send or receive texts, get on internet. Can only make calls. Very frustrating !!
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@O2 Well there will be no bill paid until you credit my loss of service hows that
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Scotty Girdwood
(@Girdy17) reported
from
Edinburgh, Scotland
@O2 what’s going on with the signal! It’s been absolute rubbish the last few days!! Not happy
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John M Hunt
(@Johnmhunt) reported
from
Oxgangs, Scotland
I was getting worried about my iPhone and losing all data connectivity as this has happened a few times despite having a full signal. Power off/on and same. Happened at Hampden Park and at the weekend in Trafalgar Square and that area. Think it’s just @O2 can’t handle crowds.
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@VodafoneUK I left @O2 after 12 years after rubbish service. I've been with you 6 years but keep ignoring me tweets about the problems only your customers seem to be having with @GooglePlay and their p20 and I'll be on my merry way.... Post a formal complaint
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Lesley Wright
(@lewis1524) reported
from
Musselburgh, Scotland
@O2 shocking customer service. Asked for time to pay my bill today which was all confirmed only to now have my phone cut off. Cannot make any calls and customer service is closed. Absolutely disgraceful service. Why agree to then cut me off !
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𝔸𝕕𝕒𝕞 𝕂𝕣𝕦𝕔𝕫𝕖𝕜
(@AdzKru82) reported
from
Eskbank, Scotland
Never been more happy about having a dual SIM phone, o2 I dunno what's going on with your wifi but its shocking in these parts, THREE you've not been much better. But you're working now. @ThreeUK @O2
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H is for Harp
(@HarpSilver) reported
from
Edinburgh, Scotland
@DangelAngello @VodafoneUK @O2 Had no problems with O2 but I dealt with them mostly through carphone warehouse found them very knowledgeable and helpful. It was Vodafone that were obstructive annoying and no help what so ever in the shop
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zoë johnston
(@zoeLjohnston) reported
from
Edinburgh, Scotland
@O2 can you tell me if we can claim for any compensation for masts being down for days.....had no 4G/3G/2G for days and i need to be able to contact people and to be contactable
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Zenbloke 🏴
(@Zenbloke) reported
from
Edinburgh, Scotland
@O2 you've changed something about the my O2 app and now I can't get in and when I asked for a password reminder the code won't work so now I can't tell how much data I have during a lockdown please help
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zoë johnston
(@zoeLjohnston) reported
from
Edinburgh, Scotland
I really wish I got the name of the customer service assistant on @O2 yesterday! She was outstanding!! Best service ever...so understanding and sympathetic she made my day so much better!! Well done on your training as I was pretty upset. She was an angel #MentalHealthAwareness
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@O2 Only working in the house with wifi pissed off with this service any emergency it lies with o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jules HC
(@JuHinson) reported
@O2 My husband has been trying to resolve an issue with my sons contract for the last couple of hours. So far he has been cut off twice and not been able to speak to anyone! Much like my experience last week! How are we supposed to deal with this?
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Christian_S
(@chrise17) reported
@O2 Tried all those. Interestingly. As soon as I turn on my vpn. Straight through. So your network is definitely filtering or doing weird traffic management
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James Mahon
(@MrJamesMahon) reported
@O2 Great. A mast is down locally. That’s a big help.
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Khaz.
(@fasculineking) reported
@O2 what’s the problem today? All day I have Barry been able to use my internet? Even sending this gone take 2/3 times
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Darren C
(@SLushCCool) reported
@O2 It’s there now but I logged into the app two minutes before I tweeted and it had no mention of tech problems.
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Iain J 🇪🇺💙 #StillEuropean
(@Photo_Iain) reported
@O2 I left thankfully, after less than 6 months, returning to my previous operator. My final bill should have contained a refund for an unwanted extra. No surprise it didn't arrive, every single day on the network was just another up-selling opportunity as far as @O2 was concerned.
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Mimi 808
(@Mimi8178662) reported
@O2 Horrendous customer service at 02!! avoid at all cost. Absolutely no customer care, mis sold me an upgrade and won’t let me cancel, within my 14 days!!! I have wasted a full week sorting this mess!!! O2 mess!! Goodbye
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Steven Turner
(@Svenotron) reported
@O2 Hi there, trying to activate my free Disney extra - but it's not working, Disney is directing me back to O2. It still needs to be activated according to my O2. Can you help?
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Jill Wilkinson
(@jillydollybird) reported
Diabolical customer service from @O2 two weeks and counting of trying to upgrade and passed from call queue to queue. Please can someone call me back asap
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somethinglikeant
(@s_l_ant) reported
@O2 when I browse to your help pages online the page goes blank. When I ring via 202 my call is disconnected. Any chance of a replacement SIM for my son's lost phone?