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O2 outages and service status in Dalkeith, Scotland

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Dalkeith, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Dalkeith, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dalkeith, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 20: Problems at O2

O2 is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dalkeith, Scotland

The most recent O2 outage reports came from the following cities: Edinburgh.

CityProblem TypeReport Time
Edinburgh Phone 9 days ago
Edinburgh Wi-fi 1 month ago
Edinburgh Total Blackout 2 months ago
Edinburgh Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Dalkeith, Scotland

Latest outage, problems and issue reports in Dalkeith and nearby locations:

  • Happy_Appetite
    Ross Boyce (@Happy_Appetite) reported from Longniddry, Scotland

    @karenagalloway @O2 @disneyplus Just subscribe, it’s worth it for the Star Wars canon alone but so many other great things (and several bad ones) to be discovered.

  • nats2768
    Natalie (@nats2768) reported from Edinburgh, Scotland

    @O2 me and hubby ordered new phones to be delivered today ! 😡 don’t look like that’s happening still in the depot , £800 for a phone and it takes days to get dispatched, crap service not happy at all

  • DannyBerry15
    Danny Berry (@DannyBerry15) reported from Inveresk, Scotland

    @O2 I've already done that. Its saying network is busy at the moment. Has been saying that for weeks. I cant use my 4g. The signal has got worse in recent weeks.

  • Girdy17
    Scotty Girdwood (@Girdy17) reported from Edinburgh, Scotland

    @O2 what’s going on with the signal! It’s been absolute rubbish the last few days!! Not happy

  • MrSifter_
    Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @O2 Only working in the house with wifi pissed off with this service any emergency it lies with o2

  • TwtrMinstrel
    Peter Williamson Garland🕷️ (@TwtrMinstrel) reported from Edinburgh, Scotland

    @O2 Scary that company of your size can get away with a mass grand theft, Free Disney which costs £5.99 per month. As in, NOT FREE. Your offshore customer service uses 'English not first language' and cut offs when having to deal with real problems.

  • jules878
    Julia Palmer (@jules878) reported from Edinburgh, Scotland

    @O2 Is rewards app broken? Nothing there!

  • MrSifter_
    Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @O2 @Ofcom please help me return a device I received last week as I can’t contact anyone at o2 due to Covid 19 restrictions

  • BacktracksEdin
    MadHatDJ (@BacktracksEdin) reported from Edinburgh, Scotland

    No signal again @o2 reported before and still not able to receive calls in EH3 Why?

  • georgebowers888
    George Bowers | Actor (@georgebowers888) reported from Edinburgh, Scotland

    @thepeterhunt @O2 @VodafoneUK I use Vodafone and have been doing so for 6 years - never had any problems with it 👍🏻

  • aligeochis
    AliChis (@aligeochis) reported from Edinburgh, Scotland

    @O2 hello. I have ordered the wrong sized screenprotector. How can I organise a replacement quickly. Online help not very helpful and calling o2 impossible. Thanks

  • Johnmhunt
    John M Hunt (@Johnmhunt) reported from Edinburgh, Scotland

    I spoke online to @threeuk and also a shop and the deal wasn’t anywhere near as good as @O2 so now moved 2 of the 3 phones on Three to O2. These questions to “help you” obviously don’t make any difference as it’s still the same deal being offered when I moved the last one. 2/2

  • TwtrMinstrel
    Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, Scotland

    Trust a call from @O2 partners 'Plan. Com' 10 at your peril. Lied to me taken money from account and left me with emergency calls only. No phone arrived.

  • TwtrMinstrel
    Peter Williamson Garland🕷️ (@TwtrMinstrel) reported from Edinburgh, Scotland

    The @O2 customer service wormhole, never give a sucker an even break. Free Disney+ The free that costs £5.99 a month

  • zoeLjohnston
    👑🧜🏼‍♀️DivineRisingGoddess🙏🏼👑🕉 (@zoeLjohnston) reported from Edinburgh, Scotland

    Need a new provider...@O2 you have truly truly let me down after over 10 years of loyalty. 6 months the local mast been down🙄waaaay before lockdown! #dissapointed #neednewphonecompany #grrr

  • _paaaaulG
    International Woman of Leisure (@_paaaaulG) reported from Edinburgh, Scotland

    @O2 what is happening with the network in Edinburgh! No 4G and slow 3G 🙃

  • ladysmanca
    Simona_la tradulettrice (@ladysmanca) reported from Edinburgh, Scotland

    @O2 Thanks! As I need my phone for work I need to sort the issue soon.

  • TwtrMinstrel
    Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, Scotland

    A cold call last week from 'Plan' I foolishly trusted them. Now phone is cut off and they are ripping my phone bank a/c. Please Help me @o2

  • Feorlean
    Michael Russell (@Feorlean) reported from Edinburgh, Scotland

    What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.

  • itspaulactually
    Paul (@itspaulactually) reported from Edinburgh, Scotland

    @O2 @robashcroft1 I’m in the same areas with the inclusion of Warrington. I’ve not got a 5G ready phone, all my mates that do have no issues with signal. Clearly prioritising 5G over 4G and gaslighting everyone with pointless tips that don’t work @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Polonius90
    Andrew Ive (@Polonius90) reported

    @O2 just experienced the worst customer service ever. On the phone to O2 for an hour and a half about a broken phone, after being put through to three or four equally clueless people, having to give my details each time, we are told to phone Apple. I have full insurance

  • saoc78
    Steve O (@saoc78) reported

    The @O2 and @virginmedia online account process is the worst UX I've ever experienced. Whoever was in charge of pulling these services together needs sacking and blacklisting. Joke.

  • laurenwatkins88
    Lauren Watkins 🥃 (@laurenwatkins88) reported

    @O2 can someone please call me in regards to unlocking my account 'we've locked your account for security purposes' why? I havent logged in since I paid my bill last month. I call to get it unlocked and the call gets cut off twice! And to top it off signal is c**p!

  • Lodovicho
    Phil (@Lodovicho) reported

    @O2 Ive emailed your CEO. highly recommend i get a response from customer relations sooner rather than later.

  • xlilyyrobinson
    L🍒 (@xlilyyrobinson) reported

    @DarkSabers2013 @O2 I absolutely agree. I’ve spent 4 hours on the phone to them this week and got nowhere. I have been accused of lying when the things that were agreed were on a recorded call. My complaints been ongoing since August 25. They have certainly lost a customer once this contract is over

  • IanCockerill2
    I.C (@IanCockerill2) reported

    @O2 Thanks for responding. Luckily my son in uk was able to contact you and it is now resolved. I want to make an official complaint as the reason my phone didn’t work is because O2 had barred foreign calls! I have had an account for 25 years, it’s totally unacceptable behaviour.

  • iamelizeu
    elizeu (@iamelizeu) reported

    @O2 i’m still unable to access my account while i’m abroad. is there any workaround or way to fix this?

  • TommyYorkshire
    Tommy 🔴 ⚪️ 🐻 ⚽️ (@TommyYorkshire) reported

    @O2 why has signal and service dropped so much since you joined up with @virginmedia?? Used to love O2 as customer service was great. Prices go up service gets less.

  • DavidJa51216245
    The Music Man (@DavidJa51216245) reported

    @SkyNews @O2 left me without a working phone for 3 months. Each time i phoned they asked the same scripted questions, was no help in store. Got me to send the phone for repair and it came back saying fixed but it wasnt. I cancelled the contract midway and they got balifs onto me. Avoid

  • mec337
    mec337 (@mec337) reported

    @RyanBarby @O2 Rubbish Virgin Media are the worst - oh wait