O2 outages and service status in Dalkeith, Scotland
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Dalkeith, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout and Wi-fi.
- Total Blackout (50%)
- Wi-fi (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Dalkeith, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dalkeith, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Dalkeith, Scotland
The most recent O2 outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Wi-fi | 10 days ago |
|
Edinburgh
|
Total Blackout | 27 days ago |
|
Edinburgh
|
Phone | 3 months ago |
|
Edinburgh
|
Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Dalkeith, Scotland
Latest outage, problems and issue reports in Dalkeith and nearby locations:
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Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, ScotlandTrust a call from @O2 partners 'Plan. Com' 10 at your peril. Lied to me taken money from account and left me with emergency calls only. No phone arrived.
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John M Hunt (@Johnmhunt) reported from Edinburgh, ScotlandI spoke online to @threeuk and also a shop and the deal wasn’t anywhere near as good as @O2 so now moved 2 of the 3 phones on Three to O2. These questions to “help you” obviously don’t make any difference as it’s still the same deal being offered when I moved the last one. 2/2
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💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland@O2 I can't do anythin as saying no sim/no service, so phone only workin on wifi for things
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MadHatDJ (@BacktracksEdin) reported from Edinburgh, ScotlandNo signal again @o2 reported before and still not able to receive calls in EH3 Why?
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John M Hunt (@Johnmhunt) reported from Oxgangs, ScotlandI was getting worried about my iPhone and losing all data connectivity as this has happened a few times despite having a full signal. Power off/on and same. Happened at Hampden Park and at the weekend in Trafalgar Square and that area. Think it’s just @O2 can’t handle crowds.
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Lesley Wright (@lewis1524) reported from Musselburgh, Scotland@O2 shocking customer service. Asked for time to pay my bill today which was all confirmed only to now have my phone cut off. Cannot make any calls and customer service is closed. Absolutely disgraceful service. Why agree to then cut me off !
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MadHatDJ/Backtracks Music shop (@BacktracksEdin) reported from Edinburgh, ScotlandTypical @o2 get a message asking how satisfied was I with service call received. Stating messages were FREE to answer. Go to send message and it states I will be charged. Maybe time to move.
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Peter Williamson Garland🕷️ (@TwtrMinstrel) reported from Edinburgh, Scotland@O2 Scary that company of your size can get away with a mass grand theft, Free Disney which costs £5.99 per month. As in, NOT FREE. Your offshore customer service uses 'English not first language' and cut offs when having to deal with real problems.
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Harp (@HarpSilver) reported from Edinburgh, Scotland@srs0591 @O2 @GoogleUK Just a pain in the *** tbh as O2 customer service way better and easier to use than EE
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▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland@O2 your network is shocking.....why am I paying for a service I can't use ....your network status says very busy.....not my problem.....do I get a refund on my bill for when I can't use the Internet....in the heart of Edinburgh
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Mark Rainford (@cludgie78) reported from Edinburgh, ScotlandI suppose the onus is on the user, not the network (@O2 in this instance) alerting it's users that they could save money by switching tarrifs when their contract is up. Paying over the odds for a good while now #disapointed but not #surprised 😞
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💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland@O2 I spoke to an advisor in store they said they couldn't help me as I'm pay as you go she said she could only help me if I was a contract sim
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George Bowers | Actor (@georgebowers888) reported from Edinburgh, Scotland@thepeterhunt @O2 @VodafoneUK I use Vodafone and have been doing so for 6 years - never had any problems with it 👍🏻
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International Woman of Leisure (@_paaaaulG) reported from Edinburgh, Scotland@O2 what is happening with the network in Edinburgh! No 4G and slow 3G 🙃
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Michael Russell (@Feorlean) reported from Edinburgh, ScotlandWhat does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland@O2 I would rather get one as soon as possible nearest store to me is gyle would I just need to walk in and would they be able to help me keep my number?
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👑🧜🏼♀️DivineRisingGoddess🙏🏼👑🕉 (@zoeLjohnston) reported from Edinburgh, ScotlandNeed a new provider...@O2 you have truly truly let me down after over 10 years of loyalty. 6 months the local mast been down🙄waaaay before lockdown! #dissapointed #neednewphonecompany #grrr
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zoë johnston (@zoeLjohnston) reported from Edinburgh, ScotlandI really wish I got the name of the customer service assistant on @O2 yesterday! She was outstanding!! Best service ever...so understanding and sympathetic she made my day so much better!! Well done on your training as I was pretty upset. She was an angel #MentalHealthAwareness
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Michael Russell (@Feorlean) reported from Edinburgh, Scotland@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Scotty Girdwood (@Girdy17) reported from Edinburgh, Scotland@O2 what’s going on with the signal! It’s been absolute rubbish the last few days!! Not happy
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Michael “Mecha” Modelsky (@MikeModelsky) reportedIs anyone else on @O2 finding that since the @virginmedia team up the service is horrendous, has taken my partner seven weeks to get their account unlocked, no it’s been unlocked. They can’t pay their bill due to an insecure website issue and too many redirects.
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moneyman (@Aduna90) reported@O2 how the hell can I speak to someone if Ihv got an issue? How? All these robots chatting to me is frustrating.
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James (@jameshullfc) reported@O2 @marciabigg Nobody can ever get a signal on newland ave in Hull. Been the same for 20 years
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Liam 🥃 (@LiaamStephen) reported@O2 how do I cancel my airtime plan?
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Vikki (@Rocky_Horror17) reported@O2 Can you tell me how I can speak to customer service based in the UK please
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Siobhean 🖤 (@SiobheanG) reported@StevieDee710 @O2 Unless you're paying up a phone on a contract...(something I'd never do tbh) you should only be paying around a tenner a month...we're all usually £5/£12 a month each for our phones
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Ronnie (@ronak_malde) reported@O2 I am writing to urgently seek clarification regarding a refund that was due to be credited to my bank account. The refund was initiated on May 9, 2026, and I was informed that the funds would arrive within 3-5 business days. As of today, the money has still not been returned to my account. My experience with your customer service channels thus far has been incredibly frustrating. The primary reason I chose to migrate to another carrier was due to poor service, and this current delay only confirms that I made the right decision. Given the lack of flexibility and the difficulties I have faced, I can no longer recommend your services to others. If you feel that you have it in your heart to give me back my refund, please reach out. If not, have a meal at Wagamamas on me!
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Richard Noble (@RichardNoble) reported@O2 Hey O2 - can’t login to your app or on web from Morocco! Help!
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Fireheartmusicx (@fireheartmusicx) reported@O2 @Ticketmaster My O2 priority link isn’t working for Melanie Martinez tickets it just keeps sending me back to the app when I click on the link in ticket master for tickets, help!
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PB1982 (@pb1982) reported@O2 @MikeModelsky lol sorry! Your service is appalling!