O2 outages and service status in Dalkeith, Scotland
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
- O2 generated 0 outage signals in the last 24 hours around Dalkeith, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Dalkeith, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dalkeith, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 26: Problems at O2
O2 is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dalkeith, Scotland
The most recent O2 outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 15 days ago |
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Wi-fi | 1 month ago |
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Total Blackout | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Dalkeith, Scotland
Latest outage, problems and issue reports in Dalkeith and nearby locations:
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frvic93 (@frvic93) reported from Edinburgh, Scotland@O2 is there something wrong with your mast at EH15 1DA? My friend was getting terrible speeds (below 1Mbps) there yesterday
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Marky ™ (@MrSifter_) reported from Edinburgh, Scotland@O2 Only working in the house with wifi pissed off with this service any emergency it lies with o2
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Muzz (@muzz_1875) reported from Edinburgh, Scotland@O2 I don’t seem to be getting any signal/phone network.....is there a problem in Edinburgh?
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Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland@VodafoneUK I left @O2 after 12 years after rubbish service. I've been with you 6 years but keep ignoring me tweets about the problems only your customers seem to be having with @GooglePlay and their p20 and I'll be on my merry way.... Post a formal complaint
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Gemma Mitchell (@gmcp84) reported from Edinburgh, Scotland@O2 is there an issue with 4G network in Edinburgh, every time I am in public and not on WiFi- I can’t send or receive texts, get on internet. Can only make calls. Very frustrating !!
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Danny Berry (@DannyBerry15) reported from Inveresk, Scotland@O2 I've already done that. Its saying network is busy at the moment. Has been saying that for weeks. I cant use my 4g. The signal has got worse in recent weeks.
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💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland@O2 I can't do anythin as saying no sim/no service, so phone only workin on wifi for things
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Lesley Wright (@lewis1524) reported from Musselburgh, Scotland@O2 shocking customer service. Asked for time to pay my bill today which was all confirmed only to now have my phone cut off. Cannot make any calls and customer service is closed. Absolutely disgraceful service. Why agree to then cut me off !
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Simona_la tradulettrice (@ladysmanca) reported from Edinburgh, Scotland@O2 Thanks! As I need my phone for work I need to sort the issue soon.
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💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland@O2 I spoke to an advisor in store they said they couldn't help me as I'm pay as you go she said she could only help me if I was a contract sim
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MadHatDJ (@BacktracksEdin) reported from Edinburgh, ScotlandNo signal again @o2 reported before and still not able to receive calls in EH3 Why?
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Jim (@tigerstripes86) reported from Edinburgh, Scotland@O2 are there any network issues in Edinburgh atm? Currently having ‘no sim’ notifications.
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Ian Gilmour (@iangilmour) reported from Edinburgh, Scotland@O2 Customer Service adviser, Callum in Ayrshire, deserves a pay rise. He was very helpful and friendly. Fingers crossed he has sorted the issue that two other advisers didn't.
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💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland@O2 I would rather get one as soon as possible nearest store to me is gyle would I just need to walk in and would they be able to help me keep my number?
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💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland@O2 why is my phone tellin me no sim/no service its @SamsungMobile A51 driving me crazy have tried all the fixes and its not picking up a sim card at all
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Peter Williamson Garland🕷️ (@TwtrMinstrel) reported from Edinburgh, Scotland@O2 Scary that company of your size can get away with a mass grand theft, Free Disney which costs £5.99 per month. As in, NOT FREE. Your offshore customer service uses 'English not first language' and cut offs when having to deal with real problems.
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John M Hunt (@Johnmhunt) reported from Edinburgh, ScotlandI spoke online to @threeuk and also a shop and the deal wasn’t anywhere near as good as @O2 so now moved 2 of the 3 phones on Three to O2. These questions to “help you” obviously don’t make any difference as it’s still the same deal being offered when I moved the last one. 2/2
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Danny Berry (@DannyBerry15) reported from Inveresk, Scotland@O2 hi I did try and call but your busy. Please can you do a fault test in my area. Wallyford scotland. My wife and I both have bad reception. With our phones having bad digital feedback. Many thanks Danny
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zoë johnston (@zoeLjohnston) reported from Edinburgh, ScotlandI really wish I got the name of the customer service assistant on @O2 yesterday! She was outstanding!! Best service ever...so understanding and sympathetic she made my day so much better!! Well done on your training as I was pretty upset. She was an angel #MentalHealthAwareness
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Mark Rainford (@cludgie78) reported from Edinburgh, ScotlandI suppose the onus is on the user, not the network (@O2 in this instance) alerting it's users that they could save money by switching tarrifs when their contract is up. Paying over the odds for a good while now #disapointed but not #surprised 😞
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rugbybloke 🇪🇪 🏴🌹 (@DelBoy80s) reported@damienquirk @EnglandRugby @O2 Lazy argument to say he is poor in defence.
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Graeme Nason (@GraemeNason) reported@O2 please can you DM me or explain why I’ve been waiting 3 weeks for my online account to be unlocked ? I’ve only called 3 times to fix and each time promised it’ll be fixed within a couple of days
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I.C (@IanCockerill2) reported@O2 Thanks for responding. Luckily my son in uk was able to contact you and it is now resolved. I want to make an official complaint as the reason my phone didn’t work is because O2 had barred foreign calls! I have had an account for 25 years, it’s totally unacceptable behaviour.
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South Coast Commuter (@CS_Hants) reported@O2 I appreciate the swift response. However, my experience of your network is that I don’t get 5G more than I do. I have been with BT Cellnet->O2 since my first mobile (save for a few months when I had to use my employer’s preferred network), I shall be moving at the earliest chance
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brian mcmillan (@brainmcmillan) reported@O2 My account was wrongly disabled (O2/Virgin issue) - your staff fixed the database issue three hours ago - how long before my service is re-instated? Your live chat can't help with this and keeps dropping me as "I can't help".
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SRao (@leelamalur) reported@O2 appalling service. Cannot access online account, held on the phone for over an hour and cannot make payment either? Now you issue a penalty for non payment! Cant wait to quit the contract.
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Jen (@JRY1998__) reported@o2 you see your network is a joke
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Glen & Jo (@LashbrookLushes) reported@O2 my download speed is slow it’s too slow for Ookla to run a speed test #fail #pathetic
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nikiloveshexie (@nikiloveshexie) reported@O2 can you help? I’ve tried a few times to swap my SIM card from o2 to virgin Megvolt deal and it’s so complicated. I’ve followed the instructions and called a few times but now it’s locked me out for 30 mins! Help!
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EnochR (@NRSmith167) reported@O2 Why is it that when we text PAC to 65075 from our mobiles you never send it and cause us to ring you.