O2 Outage Report in Berkeley, Gloucestershire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Berkeley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Berkeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at O2
O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Berkeley, Gloucestershire, England
The most recent O2 outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
Phone | |
| Bristol |
Phone | |
| Bristol |
Internet | |
| Bristol |
Phone | |
| Bristol |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Berkeley, England
Latest outage, problems and issue reports in Berkeley and nearby locations:
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τ!m ω0ɍ†ɧ
(@TimWorth1) reported
from
Bristol, England
I'm now with @giffgaff still using the @O2 so signal with them still be the same but no hidden and nasty price rises
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Angel Eyes #FBPE 🇪🇺🏳️🌈🏳️⚧
(@DollyDeluxe) reported
from
Patchway, England
@NadineDorries @virginmedia @O2 And that is why you are known as the most stupid MP ever
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Amy
(@Yippers) reported
from
Bristol, England
@O2 must be having a bubble. No data or voice for the last few hours. I’ve been out and about in Bristol with others who are on O2 but they’ve not had any issues.
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Lawrie The80sBoy 🎺🐕🇪🇺🕊
(@The80sBoy) reported
from
Bristol, England
@O2 I'm really disappointed with O2 and your courier @DHLParcelUK. I upgraded my contract with you and asked for a delivery date of 05/03/20. I waited in all-day for nothing. I tried to contact DHL and didn't receive the courtesy of a returned call. Very poor service all-round.
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Anthony Teagle
(@teagle_anthony) reported
from
Bristol, England
@O2 been trying to get hold of help From customer help line but to no avail freeze billing now until we get back to work or come get your phone help people stay in touch until the crisis is over
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Richard Giles
(@Gilly_76) reported
from
Bristol, England
@o2 can you help me activate my phone sim, I’ve rang countless times to no avail. Why is this so difficult.
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Patrice
(@M_patrice_G) reported
from
Bristol, England
@O2 are there signal problems in bristol i havent been able to get signal for hours
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Amy
(@Yippers) reported
from
Bristol, England
@Thistlemoon11 @O2 You’re a lot more patient than I am. Are you not tempted to join another network with better coverage and shorter timeframes to resolve network issues?
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Natalie Brereton
(@NatalieBrereton) reported
from
Bristol, England
@O2 with all due respect, your phone service is absolutely ******* horrendous. No 4G in Bristol although I live centrally and my phone constantly tells me I have no internet connection. It’s such bollocks considering how much I pay a month. @VodafoneUK can you help me?
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Codewolf
(@Codingwolf) reported
from
Bristol, England
Hey @O2 I get approx 12 texts a day from you with the message "Sorry, your number doesn't support Visual Voicemail, so we can't set it up yet. Please contact your service provider for help." 4 while typing this tweet.... Knock it off!!
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Fi Q - Quinntessentially 🌻 💜
(@fi_q) reported
from
Bristol, England
@o2 I'm having issues calling anyone ....are there issues on the network? I can't call anyone to find out!
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Nath
(@NathFerguson) reported
from
Bristol, England
@O2 This is getting ridiculous every time I go into BS1 area of Bristol I get no signal and only 0.43mb data speed how am I meant to us fmy phone with that slow speed and u say u invest billions in the network yet I can only get 0.43mb so someone is lying I think #o2 #joke
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Buttercup🧚🏾.
(@_Shafleek) reported
from
Bristol, England
o2 need to be refunding me some money or taking money off my next phone bill because my signal has not been working all day 😒 @O2
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Ben White
(@Ben_Chalky) reported
from
Yate, England
Great service from @O2 sales team on here - thank you! But annoyingly come to pick up the phone and told that #iphone12 doesn’t come with a charging plug. “That’s ok,” I said, “we have loads at home.” Ah no, you’ll need the USB-C style sir.” Wtf. So need to buy a plug. What?!
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Jason side
(@jason_side) reported
from
Bristol, England
@O2 Bs4 3dr you don't want to help, it's been like this for 6months now!! 🤬
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Nath
(@NathFerguson) reported
from
Bristol, England
@O2 this is getting ridiculous every time I go into central Bristol I basically have no signal and I think why do I bother paying my bill if everyday I go into central Bristol I can’t even use my phone yet When u pay for a service u expect it not a half service 😞😞😞😞
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1 Club Utd
(@1ClubUtd1) reported
from
Bristol, England
@O2 can’t believe you Discriminate against people with learning disabilities. I can’t drive ever so no need for d/licence and to scared to travel abroad so no passport. I was a loyal customer that will be joining @EE as they happy to help
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Nath
(@NathFerguson) reported
from
Bristol, England
@O2 is there any issues in BS1 area In bristol, can’t use and apps and internet is none existence
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Bill Hendy
(@BendyBill) reported
from
Frampton Cotterell, England
@d2h2_ @O2 Although you’ve been giving me grief I can answer your question. Roaming will work in Spain subject to fair usage policy. Dependent on network, EE are best but Vodafone are good. You can buy a sim for €25 locally. All bars cafes have free WiFi.
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1 Club Utd
(@1ClubUtd1) reported
from
Bristol, England
@o2 you put the phone down on me because I wanted to speak to shift leader. @Discrimination
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Josie Elizabeth Wood
(@josiewood_) reported
@O2 is there a problem with your network? My monthly payment has gone up but you can’t provide me with 4G or 5G that actually works. I’ve had no network for a couple days now
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Jay
(@join4te) reported
@O2 Day 138 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Pozorovateľ
(@Pozorovate2) reported
@NomadicWriter @O2 I am so sorry this happened. Such fraud type is very popular unfortunately. The only solution is to interrupt incoming call immediately and call yourself to customer support directly explaining the situation because this could be either a scam or a real call from support also
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Rex Ratio (Official)
(@vermontaigne) reported
@O2 Your service has been absolute garbage. Can't call, text, or access mobile data. Tried all afternoon to get customer service, no luck. Did everything in your FAQs, no help. Never had this trouble with Giffgaff on your network. New phone is a brick. Disgusting.
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Sandorr Szegfu
(@SzegfuSanya) reported
@O2 It was sorted already. Customer service did something and I’m getting PayPal text again
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Jace Da Face (Blue TICK)
(@Jacedafaceis) reported
@Iversman I've been with @O2 for basically ever. But after that hike they can **** off. Soon as I'm out of contact I'm going rolling monthly like giff gaff or something.
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Richard Contardi
(@RichardContardi) reported
@O2 Hi. Were trying to activate an extra on My O2 for Amazon Prime and we keep getting. 'We've encountered a problem. Please try again' after we got on the Amazon link
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@O2 Hi How are you today? I got an suspicion call on Friday night but I didn’t give any information but the call was fraudulent impersonating your bereavement department I reported it to your customer services teams and they told me that the call wasn’t genuine.
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Lilybet
(@lillybet2021) reported
@O2 All I want to do is report a phone lost and make a claim on my insurance. Went into store, can't help apparently. Have needed to make 3 separate calls, spent 25 minutes on chat and now in a 45 minute phone queue for insurance. This is disgusting customer service.
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Ceri Summers
(@ccsnugglez25) reported
@O2 still waiting for help. trying to top up my phone online, but my number isn't recognised despite it being an 02 pay as you go. help