O2

O2 Outage Report in Banchory, Aberdeenshire, Scotland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Banchory, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Banchory and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Banchory, Aberdeenshire, Scotland 12/12/2025 09:00

December 12: Problems at O2

O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Banchory, Scotland

Latest outage, problems and issue reports in Banchory and nearby locations:

  • Pilot_Nick Nick Cole (@Pilot_Nick) reported from Bucksburn, Scotland

    @O2 are you having website issues? I'm trying to upgrade online and I can go through steps 1-4 no problem, but everytime I get to step 5, nothing loads underneath the blue O2 header. Tried 2 different browsers and it's the same everytime.

  • _ConorCook Conor (@_ConorCook) reported from Stonehaven, Scotland

    @O2 I’ve been looking at my options to upgrade on the myo2 app and I’ve had three different prices in the past 24 hours, started off at £51 then £63 and now it’s up to £66 😵 all for the same phone and same plan. Any help?

  • abzpaul Paul 🚁 (@abzpaul) reported from Bucksburn, Scotland

    Hello @o2 I sent a few DMs over the weekend as I'm having problems inputting my PAC to enable me to move my number from @VodafoneUK to yourselves. The PAC expires 19th Oct. I'd like to move it 18th Oct but your system won't accept my info

  • DenisePoole18 Denise Poole (@DenisePoole18) reported from Kingswells, Scotland

    @O2 is there a problem with your service in Aberdeen area?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • OliviaACleary Olivia-Anne Cleary (@OliviaACleary) reported

    @O2 No network service. No help via the 02 helpline ending in 0202. Can anyone here reach out to me?

  • Paul98752299 ₮ⱧɆ ₩₳Ⱡ₭ł₦₲ ĐɄĐɆ (@Paul98752299) reported

    @O2 you have lost a customer

  • lateef15us MOHAMMED MAHMOODI (@lateef15us) reported

    @O2 I haven’t use perplexity voucher which is free for year can you help me to locate my voucher

  • DarlanCumape Darlan Cumape (@DarlanCumape) reported

    @O2 your web site doesn’t working at the moment try to log in and gave an issue. Can you let us know once is sorted.

  • ParadiseDecay Paradise Decay 🥽 (@ParadiseDecay) reported

    @virginmedia and @O2 F*** around with emails and accounts. Our whole family now has to find a different email service becuase we are all locked out! - FU!

  • restorersteve2 Steviedibbs (@restorersteve2) reported

    @O2 your app isn’t working properly. I’ve made 3 attempts to upgrade this evening. “Oops something went wrong” has been your response each time. Please fix it, giffgaff is becoming very tempting.

  • charlotteisob Charlotte Isobelle (@charlotteisob) reported

    @TonyT0nes @O2 Did you ever fix this? I can get texts but not log on to priority 😩

  • jodemolder Jodie (@jodemolder) reported

    @O2 hi I have a voucher code for a 13 month magazine subscription but it is not working p

  • Andydempsey6 not gone but forgotten (@Andydempsey6) reported

    @O2 your customer service team are lieing to customers on the phone staff refuse to put though to another department such crap service

  • N17Bels 🐬 (@N17Bels) reported

    @O2 message me. I need help. Your app has kicked me out