O2

O2 Outage Report in Banchory, Aberdeenshire, Scotland

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Banchory, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Banchory and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Banchory, Aberdeenshire, Scotland 02/20/2026 07:35

February 20: Problems at O2

O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Banchory, Scotland

Latest outage, problems and issue reports in Banchory and nearby locations:

  • abzpaul Paul 🚁 (@abzpaul) reported from Bucksburn, Scotland

    Hello @o2 I sent a few DMs over the weekend as I'm having problems inputting my PAC to enable me to move my number from @VodafoneUK to yourselves. The PAC expires 19th Oct. I'd like to move it 18th Oct but your system won't accept my info

  • _ConorCook Conor (@_ConorCook) reported from Stonehaven, Scotland

    @O2 I’ve been looking at my options to upgrade on the myo2 app and I’ve had three different prices in the past 24 hours, started off at £51 then £63 and now it’s up to £66 😵 all for the same phone and same plan. Any help?

  • DenisePoole18 Denise Poole (@DenisePoole18) reported from Kingswells, Scotland

    @O2 is there a problem with your service in Aberdeen area?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • robyn_xx Robyn Spalding (@robyn_xx) reported

    @O2 Hi, I put my phone to be recycled yesterday & never received any confirmation or my postage label. Tried to do it again, but it's now saying my order number for an extra £150 isn't valid. I've tried logging into my account, but nothing shows. Can someone help?

  • EfficiencyPlus John Acey (@EfficiencyPlus) reported

    @O2 Nope. You're missing the point. You're own system says there's a problem with the mast. I get text alerts telling me you're working hard to fix it. After more than 2 months it's not fixed. What happens now?

  • dergal Gerry White SEO geek (@dergal) reported from Redhill, England

    @O2 No - I think you're missing the fact that you still have services that a service designed, a UX guy, a bit of css and common sense could fix up in a week, it wouldn't be super cheap, but leaving this service running like it is, just isn't acceptable.

  • adzflowers Adam Flowers 🌼 (@adzflowers) reported

    @BrianMa63080971 @O2 They’ve not helped me either despite stating they’d credit me. Terrible service.

  • DJPhillyO Phil O'Neill (@DJPhillyO) reported

    @O2 @O2 2 weeks on and issue still here. Any chance on an ETA when it will be resolved?

  • Mollie24x7 m o l l i e (@Mollie24x7) reported

    @O2 are the biggest pain for signal or internet connection 🫠 never any signal and when you need to speak to them about their internet not working.. you need internet to get in contact with them 🥲

  • WarrenSpeed1 Warren Speed (@WarrenSpeed1) reported

    @DayLafai @O2 @Apple If I wanted to leave I would have to pay off £580 for the phone despite them not being able to provide me with a signal in my house. I was happy to give the phone back carry on paying monthly payments but she said that wasn’t an option. Such vile customer service.

  • RachelKrengel Rachel Krengel (@RachelKrengel) reported

    @O2 Ok so all three separate customer service staff who said they would arrange redelivery were lying? Because had I known you would cancel it a week ago I could have arranged an alternative.

  • lilmissbek Becca (@lilmissbek) reported

    @O2 I was told I could cancel my airtime&cont paying my device plan. Got a new phone to then be told the device plan had to be paid in full. Complaint never raised as requested, didn’t get callback from manager as promised&now email saying my contract has cancelled&I have to pay!

  • frenguin 🐧 Frankie. (@frenguin) reported

    @O2 @roxannehamilton I have had the same problem; paid for Saturday morning delivery and nothing. Shocking service. CS via DM is slow and phone lines are far worse.