O2

O2 Outage Report in Bangor, Gwynedd, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bangor, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bangor, Gwynedd, Wales 02/26/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bangor, Wales

Latest outage, problems and issue reports in Bangor and nearby locations:

  • TW_Hairdressing TW Hairdressing (@TW_Hairdressing) reported from Llanrug, Wales

    @O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet

  • declaa Declan McGrath (@declaa) reported from Llangoed, Wales

    @damienquirk @O2 It's worked now thanks for your help and yes the customer service experience was awful

  • Stephen_Linton CupofStea 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Stephen_Linton) reported from Bangor, Wales

    @O2 Thank you for the heads up, the postcode is actually a publicly accessible office where the signal drops out, so not a personal address.

  • madwelshgal 🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported from Bangor, Wales

    Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬

  • declaa Declan McGrath (@declaa) reported from Llangoed, Wales

    @O2 why is the my 02 not working i sign in then it bounces back and forth 😡

  • madwelshgal 🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported from Bangor, Wales

    @O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge

  • madwelshgal 🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported from Bangor, Wales

    @O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me

  • TW_Hairdressing TW Hairdressing (@TW_Hairdressing) reported from Llanrug, Wales

    @O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MariaDrea TheBethToYourRandall (@MariaDrea) reported

    Whats going on with @O2 network? Is it just me?

  • KJDalby Kate Dalby (@KJDalby) reported from Chelmsford, England

    @O2 urgent my new provider activated the PAC code provided by you. Their sim card does not work because apparently my device is locked with you. I cannot text you to get it unlocked. Please help asap.

  • VictoriaCooke10 Victoria Cooke (@VictoriaCooke10) reported

    @O2 Hi, I’ve had intermittent telephone signal for a while and this week has been terrible. Done a service test today and your website says you’ve removed a mast in my area and you’ll update me mid-April. I’m sorry but I’m paying monthly for a service I cannot use. Please advise.

  • Hathor32563459 Hathor (@Hathor32563459) reported

    @O2 staff said that I was too stupid to have a mobile phone. The reason: I have chronic depression. Cue the copy pasted denials, and PR crap from O2.

  • colin1506 Colin Wood (@colin1506) reported

    @O2 can someone contact me, I’ve been a customer for over 10 years. Sent off a fully working phone for recycle then I receive back a broken phone with screen problems and button issues. Terrible service from 02 recycle. No customer loyalty whatsoever

  • michael1angley Michael Langley (@michael1angley) reported

    @O2 Maybe answer your phones because when I need to talk about my bill I get palmed off by your automated service

  • aksh_lcfc Akshay (@aksh_lcfc) reported

    @O2 stop ringing me everyday i do not want any upgrades and **** jheeze

  • picturespete Peter White (@picturespete) reported

    End Dec I said here my @O2 signal was rubbish (2 bars of 3G indoors, in Stevenage). Hats off - they've sent me weekly texts saying 'looking into it'... even had a call from them (they said they couldn't hear me as breaking up, ironically)... I'd just like it fixed please. Thanks

  • waynester21 Wayne Kinder (@waynester21) reported

    @O2 What do I have to do to contact you? Every single time I use the app to talk to someone it says you're all busy. That's 3 days straight now. I want to cancel my SIM only deal. I've not even used the SIM. How can I cancel it? Thanks.

  • kldownham kirsty downham (@kldownham) reported

    @O2 hi is the myo2 upgrade section down? I'm trying to upgrade my mam's phone (as I can't get to store) and keeps coming up with site can't be reached.