O2 Outage Report in Bangor, Gwynedd, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bangor, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 24: Problems at O2
O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bangor, Wales
Latest outage, problems and issue reports in Bangor and nearby locations:
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.
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Declan McGrath
(@declaa) reported
from
Llangoed, Wales
@damienquirk @O2 It's worked now thanks for your help and yes the customer service experience was awful
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet
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CupofStea 🏴
(@Stephen_Linton) reported
from
Bangor, Wales
@O2 Thank you for the heads up, the postcode is actually a publicly accessible office where the signal drops out, so not a personal address.
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Declan McGrath
(@declaa) reported
from
Llangoed, Wales
@O2 why is the my 02 not working i sign in then it bounces back and forth 😡
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph Bonthuys
(@joebonthuys) reported
@O2 I returned some AirPods back in March and am still waiting for the money to be refunded. Countless phone calls later and still without a penny. Customer service assure me they’ll sort it out & money will be with me and I’ve lost all confidence in getting it back now. Had enough!
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Suzanne Horner
(@SuzCEO) reported
@O2 So, is the point of a DM to allow you to investigate my issue or is it merely to stop people highlighting the failures of O2 on social media 🤔#question
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Chris Gaddis🏴
(@ChrisGaddis10) reported
Having a problem with my sim. Can you help @O2 ?
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full send
(@rmcculloughk) reported
@O2 funnily enough, not being a total spanner, your network status checker was the first place i went. it says the same thing as it did 3 days ago, and every day since - mast not working, engineers likely on it. no further info. beginning to not believe the 'likely' bit
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Celeste7576
(@Celeste7576) reported
I have a monthly subscription of 17 pounds by @O2 to be able to use datas when I travel. But when I do I'm being charged 45. If hesitating between providers, run away from 02 and go to #three, much more reliable. 02 is pure lie, hidden cost & bad surprises, lack of transparency.
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Rana W U Rehman
(@rwurehman) reported
@O2 Hahahaha, what a joke, your network is worse than 3’s, you can’t even make a phone call in Wimbledon village. Learn from EE
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Neil Richardson
(@ricoedd) reported
@virginmedia Only happen on o2 my app/website. Only at my home. Works everywhere else. Also been told cloudfront issue that @o2 uses.
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Serena Kaur Mann 😈🇬🇧🇮🇳 (No DM'S)
(@SerenaMann69) reported
@O2 @England Yeah be great if your network f**king worked. Don't ask me to DM you, you useless plebs!
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Alan_okelly
(@Aok25) reported
@MattChorley Spent over an hour on the phone to @O2 as a recorded voice said over and over again I should check the website for any queries... the website had specifically said call o2 to deal with my issue...
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Adam Crawford
(@AdzCrawford2003) reported
@SerenaMann69 @O2 @England There’s no need for that language. You’ve been with them for a day, give it a couple days for them to fix it as they usually resolve network outages pretty quickly. Plus, don’t take it out on their customer services. It’s down to the engineers.