O2 Outage Report in Bangor, Gwynedd, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bangor, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bangor, Wales
Latest outage, problems and issue reports in Bangor and nearby locations:
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Declan McGrath
(@declaa) reported
from
Llangoed, Wales
@damienquirk @O2 It's worked now thanks for your help and yes the customer service experience was awful
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge
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Declan McGrath
(@declaa) reported
from
Llangoed, Wales
@O2 why is the my 02 not working i sign in then it bounces back and forth 😡
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.
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CupofStea 🏴
(@Stephen_Linton) reported
from
Bangor, Wales
@O2 Thank you for the heads up, the postcode is actually a publicly accessible office where the signal drops out, so not a personal address.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jambo
(@The_real_Jambo_) reported
@virginmedia @O2 Hey virgin, I have virgin media and o2 mobile, I can't get volt benefits yet due to virgin being in my nephews name (I had bad credit) any update on when this will become available? I am the bill payer for virgin.
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Jason Koppel
(@JasonKoppel1) reported
Just finished a webchat with O2 (@O2 ). Was told this morning that stock was available for next-day delivery (Samsung S22 Ultra). This is not true... No stock for any color/capacity with no estimated delivery date for current orders placed...Customer service is very unhelpful...
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Jake 🌸
(@Jakeyyd15) reported
@O2 have been on hold to you for the entire afternoon - have got through twice and been hung up on immediately both times. I want to cancel my contract but have no info on how to do this, beyond calling. How the f*ck do you expect people to do it?
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martin wojciechowski
(@wojcim) reported
@ClearScore I've received your report saying hard search was completed for me by @O2 I was never their customer (or purchased anything required search) so they won't talk to me. I've dm them but they ignore me. This looks like identity theft. Do I call the police?
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Mags M
(@mags_m) reported
@O2 I have been signed up to Volt without requesting it I called o2 the operator put the phone down
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ari
(@ffutility) reported
big love to joshua at @O2 who just cried down the phone to me because his dog got put down yesterday and also because he thought i was ariana grande (and wouldn’t believe that i wasn’t)
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AngrybirdJu
(@AngrybirdJu) reported
@O2 can you please tell me when normal service will resume in my area? You were fixing issues in my area for 4 days last week, service resumed again on Saturday, it’s no service again now! Not good enough.
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David Smith
(@davidrussmi) reported
@O2 meant 2b resolved now (or in process of). All well & good asking 4 DM when raised with you. What would really make a difference is to make the process seamless like it is meant 2 b, opposed to this boring loop of having 2 moan/complain afterwards. I won't be a customer for long!
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@O2 How comes pay as you go SIMs cancels down after six months but pay monthly sim only don’t cancel down after six months? Unless the customer requests to cancels it or it’s cancelled down to bad debt.
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Ellie Belle
(@Ellie_BelleP1) reported
@O2 I’m at a loss as to why I have received a bill for a service I don’t even have access to??? Is it normal to bill customers for services they haven’t received????