O2 outages and service status in Bangor, Wales

Problems in the last 24 hours in Bangor, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bangor, Wales

The most recent O2 outage reports came from the following cities: Llanfairpwllgwyngyll.

City	Problem Type	Report Time
Llanfairpwllgwyngyll	Internet	20 days ago
Bangor	Phone	4 months ago

Community Discussion

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O2 Issues Reports Near Bangor, Wales

Latest outage, problems and issue reports in Bangor and nearby locations:

• 
  CupofStea 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Stephen_Linton) reported 2 minutes ago from Bangor, Wales

  @O2 Thank you for the heads up, the postcode is actually a publicly accessible office where the signal drops out, so not a personal address.

• 
  Declan McGrath (@declaa) reported 12 minutes ago from Llangoed, Wales

  @damienquirk @O2 It's worked now thanks for your help and yes the customer service experience was awful

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported 16 minutes ago from Bangor, Wales

  @O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported 16 minutes ago from Bangor, Wales

  Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?

• 
  Stephen Edwards (@CREADCyf) reported 17 minutes ago from Llanfairpwllgwyngyll, Wales

  @O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬

• 
  TW Hairdressing (@TW_Hairdressing) reported 37 minutes ago from Llanrug, Wales

  @O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet

• 
  TW Hairdressing (@TW_Hairdressing) reported 38 minutes ago from Llanrug, Wales

  @O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.

• 
  Declan McGrath (@declaa) reported 55 minutes ago from Llangoed, Wales

  @O2 why is the my 02 not working i sign in then it bounces back and forth 😡

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported 60 minutes ago from Bangor, Wales

  @O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  R (@Rah333m111) reported 5 minutes ago

  @O2 @virginmedia spent months trying to resolve incorrect default from Jan 2026.Multiple complaints have been incorrectly closed/ignored/been passed between departments. No deadlock letter closed my complaint without addressing my response. @LutzSchueler help! Comp unacceptable!

• 
  Kath Moonlight (@kath_moonlight) reported 5 minutes ago

  @O2 @O2 I can still receive texts on the O2 SIM. I need help accessing/linking my account so I can top up and keep my number active. Is there a way you can help me with this?

• 
  honey ౨ৎ ⋆˚꩜ ⋆ .˚🐞 (@kendrickswillow) reported 5 minutes ago

  hi @O2 i am still owed £659 for an iphone i bought from you which never got delivered which i requested a refund for, in APRIL. countless times i have called, gone into multiple of your stores and still nothing has been advanced please i am a 21 year old student thanks

• 
  pete (@shade1964) reported 8 minutes ago

  @O2 it’s shocking service no 5g no signal surely you can put masts in these areas !!!!!!

• 
  jmcconville710 (@jmcconville710) reported 11 minutes ago

  @O2 @O2 could someone contact me please about a charge for an O2 SIM card we never requested , received , used or needed . Jim

• 
  mark francis (@markfrancis1968) reported 23 minutes ago

  @O2 yet another letter from a debt collector from a account linked to my number We’ve agreed this is a fraudulent account Despite you telling me you’ve sorted the problem imagine my shock

• 
  Matt Roberts (@mattieroberts94) reported 26 minutes ago

  Hey @O2, what’s up with phone and 5G signal lately? Can’t make a phone call without sounding like a darlek, keeps cutting off when talking and nothing loads on the internet despite saying 5G and showing full signal?

• 
  Richie Joseph (@R_Joseph13) reported 27 minutes ago

  @O2 @O2 - Even though I was supposed to be disconnected, you took £17.99 and I spent more than an hour, with the worst colleagues based from India who had no clue what they are doing. Simply the worst customer service bar none.

• 
  Lauren (@Halbutt) reported 32 minutes ago

  @O2 Also trying to change my surname and your website won't let me upload my marriage certificate, even though it's in jpg. My local store in Romford wouldn't help at all.

• 
  lizrichards24 (@SonyRichards4) reported 32 minutes ago

  Here we go again, unable to cancel an old SIM card from @O2 and @virginmedia