O2 Outage Report in Bangor, Gwynedd, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bangor, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Bangor, Wales
Latest outage, problems and issue reports in Bangor and nearby locations:
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Declan McGrath
(@declaa) reported
from
Llangoed, Wales
@damienquirk @O2 It's worked now thanks for your help and yes the customer service experience was awful
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet
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Declan McGrath
(@declaa) reported
from
Llangoed, Wales
@O2 why is the my 02 not working i sign in then it bounces back and forth 😡
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CupofStea 🏴
(@Stephen_Linton) reported
from
Bangor, Wales
@O2 Thank you for the heads up, the postcode is actually a publicly accessible office where the signal drops out, so not a personal address.
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Reklaw
(@Reklaw22306168) reported
@O2 [11:50, 02/12/2021] Tony Mbl: They have now put me on hold to speak to customer services department so they can request a manager call back from the UK [11:58, 02/12/2021] Tony Mbl: They have just hung up on me
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Reklaw
(@Reklaw22306168) reported
@O2 No satisfaction what so ever they said all they can do is refer me to the network technical team. Am at wits end with it now am just going to cancel dd now a think
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Nassar Mehmood
(@NassarMehmood) reported
@waynestanbrook @O2 Lucky you… Hopefully Issue gets resolved. I couldn’t bother waiting again.
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Kerrie Sullivan
(@kerries8) reported
Absolutely shocking service from @o2 sending my 76 year old mum a letter threatening court for £0.02
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MARK KIRK
(@kirkycando) reported
@O2 why does a customer have to spend over an hour and half on hold yesterday and again today .If you do not have enough staff to deal with customers then you should cease trading .Not to mention ignoring emails.
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David
(@daveybongoboy) reported
@O2 I saw a Black Friday offer (£20 fee and then £30 a month for 20GB) seemed very good, £20 was taken from my PayPal account instantly, then I had to sign a direct debit mandate where the amount was suddenly £47 a month but said with discount would go down to £30. So signed that
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Master_KC
(@MasterKC5) reported
@clewsyworld @tescomobile @O2 Don’t get too excited Marc. They always treat you well when you first join. I have been with O2 for a decade now. But currently have no reception for 2 days and I can’t get through to customer service. I have no choice but to cancel my contract
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Reklaw
(@Reklaw22306168) reported
@O2 [12:30, 02/12/2021] Tony Mbl: Aye her name was keris didn't get a complaint ref she went to speak to customer serv then hung up [12:31, 02/12/2021] Tony Mbl: They can't even put you through to someone from UK have to drop the call and ring back apparently
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Fiona-R-💕
(@F_Rumsby) reported
@O2 where is my order? And how come I can’t speak to anyone in O2 about it? U delivered me a piece of paper!!! And I’m concerned now as I need the item I ordered for my little girls present from Santa 🎅 why sell items you don’t have in stock? Please help!!!
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David
(@daveybongoboy) reported
@O2 . Then took to a page saying because of bad credit I could pay £275 in one go and then that would come off my bill. I used another page to look at my experia score to see why this might be, then would not let me proceed….no phone has arrived I went into a 02 shop