O2 Outage Report in Bangor, Gwynedd, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bangor, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (43%)
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Internet (31%)
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Total Blackout (21%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Bangor, Wales
Latest outage, problems and issue reports in Bangor and nearby locations:
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jade Watton (Taylor's Version) ❤️🧣🎀
(@JadeWatton) reported
Hi @O2 . I have made several complaints via email about my service. Been in store where they have advised me they can do nothing. Called customer services where they have explained that they cannot help me as it is being dealt with by the complaints department
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Michelle
(@mich_k_1989) reported
@O2 hey please help, iv somehow used all my data in 7 days 😢 can't find a break down of usage on myo2 account. Thanks Michelle
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Dewey
(@DeweyTheGooner) reported
@O2 There is only one viable change I can make from the suggestions listed. Ive selected O2 as my operator manually. If this doesn't help in the next few days I am offski. After 15+ yrs
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Nidhil
(@nidhilch) reported
@O2 @TelefonicaUK What’s going on with your internet?? Internet is terribly slow. Do something please . BS4 area
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Darren Jones
(@djdarrenjones) reported
Honestly @o2 I think I’ve completely exhausted my patience with your phone signal. The only place I don’t struggle to get a signal half the time is where I already have Wi-Fi.
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Jon
(@goalman2000) reported
@O2 need to seriously look at their network, second weekend in a row and no connectivity despite having four bars of signal and apparently 4G... Nothing at all would load..I wouldn't mind but their contracts aren't cheap and they've increased the charges by more than inflation...
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David Kirby
(@Flapper_Kirby) reported
@O2 is there any chance you can sort your coverage in the EN4 area? It is absolutely shocking still! You are more than happy to increase bills but your service is awful. Please don’t respond with the standard reply and ask if I have access to WIFI again.
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FullSend
(@FullSen70316301) reported
@WylieWylie7 @O2 @virginmedia Yea it’s **** and they sold me a contract and lied about it then they gave me £100 compensation knowing they messed up and now I’m having to beg for it to go in my bank account been a month
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Richie
(@callmerichie86) reported
@O2 Can you make it official the app is not working? Loads of people tweeting. Can you let us know when it’s fixed?
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Knowlesy 💙
(@DanKnowles1984) reported
Comes to something when I have better signal & 5G in Menorca then I do in the uk @O2