O2 Outage Report in Bangor, Gwynedd, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Bangor, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (43%)
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Internet (31%)
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Total Blackout (20%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bangor, Wales
Latest outage, problems and issue reports in Bangor and nearby locations:
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Declan McGrath
(@declaa) reported
from
Llangoed, Wales
@O2 why is the my 02 not working i sign in then it bounces back and forth 😡
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.
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CupofStea 🏴
(@Stephen_Linton) reported
from
Bangor, Wales
@O2 Thank you for the heads up, the postcode is actually a publicly accessible office where the signal drops out, so not a personal address.
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Declan McGrath
(@declaa) reported
from
Llangoed, Wales
@damienquirk @O2 It's worked now thanks for your help and yes the customer service experience was awful
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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nicola kery
(@boo81boo) reported
@O2 can someone please tell me how to change the billing date on my bill? Been trying do as long I've been a customer.. Always promised it'll work yet every month I get constant harassment for payment for 4 days! Even though I've told you I don't get paid til 26 th!
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Edd Hedges
(@Edd_Hedges) reported
So @O2 have sent have sent me a iPhone for no reason. They are charging me nearly £70 a month for somthing I've never asked for and said they will only stop this massive **** up that they made when I send back their phone and provide proof I sent it. I have a job.
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Sarah Latham
(@SarahJaneLatham) reported
@O2 I'm not even going to bother. Ive tried & you couldn't help. Just letting everyone know that being a loyal customer gets you nowhere.
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StevieB
(@StevieB_1981) reported
@O2 is there any signal issue in the Glasgow East - North Lanarkshire areas? I've got hee haw!!
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Gillian Ford
(@Gillian_Ford) reported
@O2 @DanPatonMusic No-one can speak to your service team, the automated service says 'goodbye' and hangs up! Happened 5 times today
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hayley
(@_OceanAvenu3) reported
@O2 hi can you help, my dad was told to put his old sim into new phone to transfer over, it’s now been over a day and it still isn’t on. He has had multiple problems with this phone and it’s becoming a joke now every time he talks to someone.
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Simon Hazelden
(@denzilOshamen) reported
@O2 I know how it is supposed to work thanks @O2. I have a 5G sim but hardly even get 4G in the Bognor Regis/Chichester area. I’ve been complaining about it for years and you don’t seem to care about fixing the speed and signal.
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adele linden
(@adele_linden) reported
@O2 holding on the telephone again! 2nd Sim not working. Honestly don’t bother with o2 😡
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Court✨
(@courttttxxo) reported
from
Avonmouth, England
Why does @O2 make it impossible to end your contract with them? I don’t need airtime on my iPad anymore & it’s been paid off for like a year but for the life of me I can’t cancel it anyway 🥴
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Julian Brierley
(@JulianBrierley) reported
@O2 For years we had good 2G signal indoors. For the last few weeks none, just weak 4G near a window. I have reported it several times on the website and each time I get a sorry we've found a fault and then later a "good news we've fixed the issue" message but no change.