O2 outages and service status in Bangor, Wales

Problems in the last 24 hours in Bangor, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Bangor, Wales

Latest outage, problems and issue reports in Bangor and nearby locations:

• 
  Declan McGrath (@declaa) reported 7 minutes ago from Llangoed, Wales

  @O2 why is the my 02 not working i sign in then it bounces back and forth 😡

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported 9 minutes ago from Bangor, Wales

  Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported 19 minutes ago from Bangor, Wales

  @O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge

• 
  TW Hairdressing (@TW_Hairdressing) reported 31 minutes ago from Llanrug, Wales

  @O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet

• 
  Stephen Edwards (@CREADCyf) reported 32 minutes ago from Llanfairpwllgwyngyll, Wales

  @O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported 34 minutes ago from Bangor, Wales

  @O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me

• 
  CupofStea 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Stephen_Linton) reported 42 minutes ago from Bangor, Wales

  @O2 Thank you for the heads up, the postcode is actually a publicly accessible office where the signal drops out, so not a personal address.

• 
  TW Hairdressing (@TW_Hairdressing) reported 52 minutes ago from Llanrug, Wales

  @O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.

• 
  Declan McGrath (@declaa) reported 56 minutes ago from Llangoed, Wales

  @damienquirk @O2 It's worked now thanks for your help and yes the customer service experience was awful

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah H (@SarahWM45) reported 6 minutes ago

  Been trying to talk to @o2 for over a week about releasing us from a £189 early termination charge, as had no service or signal from O2 for near 2 years. No call from them. Yet today we received an enforcement notice. Awful customer service @MartinSLewis

• 
  Not a sheep (@ArcherImproving) reported 6 minutes ago

  @O2 I keep getting calls from people claiming to be from o2. When I query why they keep calling they hang up!

• 
  Sarah H (@SarahWM45) reported 7 minutes ago

  On the phone to @o2 and the security settings to go through both automated and to human are utterly insane. Unworkable. Cannot understand what they are saying. Stressful and confusing. We have no signal for two years and they still want exit fees!! @MartinSLewis

• 
  Ryan (@RyanSteezer1) reported 8 minutes ago

  @O2 payment not working on app or website

• 
  Lil_Missy (@Introvert_Head) reported 9 minutes ago

  Apparently there's an issue where I live with a mast and I've got no signal. When is this likely to be fixed?? @O2

• 
  Tasha 🦄 (@princesstash617) reported 11 minutes ago

  @O2 the company that ask you a suitable time that call back, ensure or promise to call you back at that time and you never hear anything until you phone again. 5 times now, getting a bit frustrating to say the least.

• 
  Chris 💙 (@ChrisCross180) reported 14 minutes ago

  @O2 I’m in Brazil and want to check my data usage on the app but when I try to log into I get this message The requested URL was rejected. Please consult with your administrator. Your support ID is bca10b0b-a593-4820-a635-7e8744233c9e Error 403 - Forbidden F5 site: pa4-par

• 
  Paul (@PaulS87W) reported 15 minutes ago

  @O2 can you please sort out you log in process to get into my o2 to pay a bill on a laptop. It’s an absolute joke of a process. I log in and I’m prompted to log in again to pay my bill. What’s the worst that’s going to happen someone’s going to pay my bill for me?

• 
  Sarah H (@SarahWM45) reported 16 minutes ago

  One week later and we still haven’t got a response from @O2 about a measly £185! Not even a drop in the ocean to O2. We are only leaving the contract early because we have had no O2 signal for near 2 years. We should not have to pay @MartinSLewis !! No response from O2!

• 
  Craig (@CraiginKent) reported 19 minutes ago

  @O2 does anyone want a free @iphone 17 Pro because I have tried to return this new handset to O2 four times and they completely screw up the collection of handset. I’ve also tried calling 02 to discuss four times and their customer services are inept. I’m giving it away now.