O2 Outage Report in Bangor, Gwynedd, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bangor, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (32%)
-
Total Blackout (16%)
-
Wi-fi (3%)
-
E-mail (3%)
-
TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bangor, Wales
Latest outage, problems and issue reports in Bangor and nearby locations:
-
TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.
-
Declan McGrath
(@declaa) reported
from
Llangoed, Wales
@damienquirk @O2 It's worked now thanks for your help and yes the customer service experience was awful
-
Declan McGrath
(@declaa) reported
from
Llangoed, Wales
@O2 why is the my 02 not working i sign in then it bounces back and forth 😡
-
Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬
-
🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me
-
TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet
-
🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?
-
CupofStea 🏴
(@Stephen_Linton) reported
from
Bangor, Wales
@O2 Thank you for the heads up, the postcode is actually a publicly accessible office where the signal drops out, so not a personal address.
-
🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Stavros Avgousti
(@StavrosAvgousti) reported
@smalltimedread @O2 @O2liverpool Yes it turned up around 3 weeks ago. I also got my Buds. You should still be able to claim the buds if you pre-ordered it on Feb 14th. The buds offer is made from the Samsung website not directly O2. Definitely speak to someone. I'd prob ring customer services.
-
cara
(@c4ralee) reported
@O2 hassling me to pay my phone bill when their website has been down for two days 🤡
-
Back In Time Antiques
(@AntiquesBack) reported
@O2 sort it out O2 website app down all day so call to pay my bill instead and no one there today 🙃 😑 #poorcustomerservice
-
cath 😏
(@cacacatherinex) reported
@O2 it’s a joke that your mobile app and MyO2 has been down all night and is still down 🤬.
-
Octopus Competitive Intelligence
(@Octopusintell) reported
2/2 Then you complain or try & resolve the problem @virginmedia push you to @O2. They don’t know what you’re talking about & try to sell you a sim only deal. More £. Complain & they tell you to call them. So you start again & yes, WiFi is as bad as before but bigger bill.
-
scott matthews
(@scotty570) reported
@O2 Being told " The system is down wait another 24 hours " doesn't wash by day 4
-
Belle
(@Isxbella13) reported
@o2 is there anyway I can still upgrade my phone with your website being down as I only have 72 hours to do so😤
-
Don Mah
(@donmah) reported
@O2 I just activated my pay as you go service pack for £15 and it was supposed to be 30GB of data, but my balance is showing 15GB when I text 20202. Is there anything I need to do for the bonus data?? The SIM card mail shows the 30 GB inside it
-
Ravi Pawa
(@ravipawa2) reported
@O2 Thanks for replying it’s appreciated. Large parts of Cornwall have no signal at all. Better signal in remote Mongolia or Norway etc
-
John_Blackwell
(@John_Blackwell) reported
@O2 I still can't hear you. It that the 'outstanding customer service' you like to talk about? I think you should redefine it as NO customer service!!!!!!!!!!!