O2 Outage Report in Bangor, Gwynedd, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bangor, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Bangor, Wales
Latest outage, problems and issue reports in Bangor and nearby locations:
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Diksha Dutta
(@dikshadutta) reported
@O2 @o2de Hi @o2de , it is also very frustrating to keep waiting on the customer support for hours before you talk to someone and then you never get to talk to the same person again. It takes easily 40 mins to get in touch with a real person to talk to after listening to automatic voice.
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Dylan Thornton
(@DylanTh08251704) reported
@O2 seriously? You get a big fine for overcharging customers and now you're increasing your airtime plan rates??? **** off. Can't wait until this contract it over, never going with O2 again. Terrible servers. Money stealing *****
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Alix
(@AlixAlixcool) reported
@O2 Morning 02 Iam new to your network and have a issue with call waiting everytime I click it to turn it on it says Failed to read data something went wrong check sim. I have sent you a dm about this issue
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Diksha Dutta
(@dikshadutta) reported
@O2 Dear @o2de team, can someone help me set up the fritz box 7590 ? Is it not something that the o2 technician helps with when they visit home ? I am really confused with this customer service. And I am struggling with setting up WiFi at home. Can I talk to someone on phone on eng?
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Fran🤙🏼
(@Fran_natalie) reported
@O2 why’d you increase my tariff when for last couple of days I’ve had no service and 4G cuts in and out?
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Emma
(@EmmaS_1989) reported
@VodafoneUK Hi! So my number has ported over, I can make calls from my iPhone but the number is still connected to @o2 and when people call me, it rings via o2. Can you help?
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Mr White
(@Hoyley5601) reported
@O2 tried for several nights now after coming in from work to ring to speak to one of your team only to be cut off every single time. Looks like I'll not be renewing my contract. Horrendous customer service
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Chantelle 💫🌙#BLM 👊🏽
(@chantellejo84) reported
@patrickcoyle09 @HarleyShah What the f*ck @O2 i pay nearly 50 quid a month for only 15gb!! And I've been a customer for nearly 20 years!!! Talk about rewarding loyalty!! Ffs. I'm defo paying this phone off nxt month n then I'm switching! 😡
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Tyler Chapman
(@TheTyChapman) reported
@O2 what is the number i forward spam messages onto, i’ve just got one about a fail payment from an 07 number
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Shaidul Hoque
(@ShaidulHoque1) reported
@O2 Hi O2, getting no response from your chat and customer services is constantly busy.. how long does it take for my number to transfer over from EE? Already provided PAC no: and activated new 02 Sim. Would appreciate some customer service