O2 Outage Report in Bangor, Gwynedd, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bangor, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Bangor, Wales
Latest outage, problems and issue reports in Bangor and nearby locations:
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.
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CupofStea 🏴
(@Stephen_Linton) reported
from
Bangor, Wales
@O2 Thank you for the heads up, the postcode is actually a publicly accessible office where the signal drops out, so not a personal address.
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge
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Declan McGrath
(@declaa) reported
from
Llangoed, Wales
@O2 why is the my 02 not working i sign in then it bounces back and forth 😡
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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worf Lt
(@dbigsby58) reported
@O2 #Disability #disabled #mentalhealth not a happy customer not had proper service for 5 months yet you still take my money not anymore not paying another bill till you fix the problem I need my phone its my life line and telling me lies not acceptable
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Matt Dyer
(@MattDyer1980) reported
@O2 @O2 just sat in a queue for over an hour to speak to someone, didn’t get through in end. Embarrassing customer services. Can someone help me plz?
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Dale Watts
(@Extinguisherman) reported
@jonasxclifford @O2 Welcome to o2 customer service, total rubbish. If they don’t fix your problem then retweet complaint and include BBCWatchdog, WhichUK, and Ofcom tag’s
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Dale Watts
(@Extinguisherman) reported
@nataly_a1989 @O2 Customer service is swamped with complaints and just like the network can not handle the volume of interaction
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Dale Watts
(@Extinguisherman) reported
@O2 so my tweeting getting noticed, been approached by Ofcom, so get tweeting your complaints and add BBCWatchdog, WhichUK, and Ofcom tags. I’m not putting up crap network connections with this for another 14 months!
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Shandelle†
(@Shannii91) reported
@craigaynsley @O2 I’m having the same issue!!! And my old sim has lost service too! Normally I can use one phone or the other until it swaps! Turned on and off numerous times.
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♥Loulou♥
(@LouPine) reported
Anyone having issues with their #SamsungGalaxy22Ultra freezing, crashing, pixel issues??? Mine mostly freezes & switches itself off and on again I believe its software issue have done everything incl factory reset.. @O2 @SamsungMobile do I have to put up with 3yrs unexceptable
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Dawn Sherring
(@DawnSherring) reported
@O2 when off wifi, regardless to where I am, why do I only have H signal for the last few weeks - what am I paying for?
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Kate
(@katekenn19) reported
Spent 2.5 hrs on call to @O2 ordering new phone. Noticed delivery address was wrong so spent another hour getting them to correct it and assure me phone would be delivered to correct address. Guess what? Appalling service
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MM
(@MM29967205) reported
@O2 trying to add a Bolt on. Website says call 2202 gave information to be told this service is unavailable..Called payment line to no one answering the call #o2 #mobile #dobetter