O2 Outage Report in Bangor, Gwynedd, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bangor, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (22%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bangor, Wales
Latest outage, problems and issue reports in Bangor and nearby locations:
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet
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Declan McGrath
(@declaa) reported
from
Llangoed, Wales
@O2 why is the my 02 not working i sign in then it bounces back and forth 😡
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CupofStea 🏴
(@Stephen_Linton) reported
from
Bangor, Wales
@O2 Thank you for the heads up, the postcode is actually a publicly accessible office where the signal drops out, so not a personal address.
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬
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Declan McGrath
(@declaa) reported
from
Llangoed, Wales
@damienquirk @O2 It's worked now thanks for your help and yes the customer service experience was awful
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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⚒️Sam the Hammer⚒
(@samcwhufc) reported
@Sam6WHU @O2 Also, at the point of complaint, request a DSAR which confirms all your contact with them and all details on your file etc
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Wendy
(@MrsE29) reported
@cevvie @O2 Snap… it’s been a year of awful service. Worst thing I ever did was switch from vodaphone
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🇬🇭MILS⭕️N!🇸🇱
(@BANKSINATRA2047) reported
Don’t let me start with @O2 constantly lied about them calling me on specific days when they didn’t. Signal is 2 bars of 4G when I’m on a 5g contract. And I have to leave my flat for better signal just to make a call. Has anything changed. No.
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⚒️Sam the Hammer⚒
(@samcwhufc) reported
@Sam6WHU @O2 Formal complaints route. Ask to escalate to the executive complaints team! Failing that and once you can evidence you’ve tried their complaints procedure or not happy with their resolution, take it to the ombudsman, but you have to try complaint first or FOS will reject
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TH
(@Trystanian) reported
@Stuey3D @ispreview @O2 Although obviously if the O2 network is crap where you are then it'll nothing for that
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Lorenzo
(@petrolhead63) reported
@O2 Miserable Monday for anyone trying to call 202 and expecting to speak to someone in under 45 minutes. O2 is a complete joke of a company. Appalling customer service.
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Richard Meaghan INTP
(@RichardMeaghan) reported
@virginmedia @TheBHF @O2 This is fraud and I would like to take it further with the omardsman. I wish to put my complaint through but the email server doesnt allow this and I don't want to phone as it is very stressful.
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Laura Dickenson
(@miss_laura88) reported
@O2 why is my network unstable when I have 4g and 3 bars or signal? I pay monthly for my phone and can’t use it properly this isn’t good really. Is there anything I can do. I have already swapped the sim to another one.
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Rich Stephens 🔴⚪️
(@DickerDick73) reported
@O2 Excellent - but it would be better if you focused on domestic issues and sort out a decent signal coverage in the UK….oh, and whisky your at it get your ‘added value services’ to actually work as well….EE for me as soon as I am able to get out of this awful contract…..
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jane
(@jane03832094) reported
@O2 DO NOT SIGN UP FOR AN o2 CONTRACT! Disgusting service! They don’t give a crap!