O2 outages and service status in Bangor, Wales

Problems in the last 24 hours in Bangor, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Bangor, Wales

Latest outage, problems and issue reports in Bangor and nearby locations:

• 
  TW Hairdressing (@TW_Hairdressing) reported 5 minutes ago from Llanrug, Wales

  @O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported 15 minutes ago from Bangor, Wales

  Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported 33 minutes ago from Bangor, Wales

  @O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported 35 minutes ago from Bangor, Wales

  @O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me

• 
  Declan McGrath (@declaa) reported 44 minutes ago from Llangoed, Wales

  @damienquirk @O2 It's worked now thanks for your help and yes the customer service experience was awful

• 
  TW Hairdressing (@TW_Hairdressing) reported 53 minutes ago from Llanrug, Wales

  @O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet

• 
  CupofStea 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Stephen_Linton) reported 54 minutes ago from Bangor, Wales

  @O2 Thank you for the heads up, the postcode is actually a publicly accessible office where the signal drops out, so not a personal address.

• 
  Declan McGrath (@declaa) reported 55 minutes ago from Llangoed, Wales

  @O2 why is the my 02 not working i sign in then it bounces back and forth 😡

• 
  Stephen Edwards (@CREADCyf) reported 58 minutes ago from Llanfairpwllgwyngyll, Wales

  @O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ᵀᴼᶠᶠᴱᴱᴹᴬᴺᴸᴱˢᵀᴱᴿ✨1878 (@lestereverton80) reported 5 minutes ago

  @O2 can you help me please

• 
  ChainResolve (@Web3Resolve) reported 6 minutes ago

  @Toni_Joyce @O2 Hey, checking back in. Are you still having trouble with this?

• 
  41andabullet Olivea (@4Olivea) reported 16 minutes ago

  @O2 Happens at your call centres in Mumbai daily. Stop tjem from selling. Or move call centres away from Mumbai. Its long been suspected data agents get their information from these call centres. And as you dont have an O2 official stationed permanently in Mumbai trust is an issue

• 
  L🍒 (@xlilyyrobinson) reported 19 minutes ago

  Really disappointed with the level of customer service I’ve received from @O2 recently. An issue O2 has acknowledged fault for still remains unresolved despite multiple calls, live chats, emails and more. I’ve completely lost confidence in O2 and just want a fair resolution. @O2

• 
  CryptoeSIM.io (@cryptoesim) reported 19 minutes ago

  @ungodlywheesa @O2 Oh no! What phone are you using? Most phones from 2019+ support eSIMs — even some budget ones. Drop your model and we'll check for you!

• 
  Tractor Talk (@thundersplat) reported 20 minutes ago

  @O2 @IlPoofto It’s a tough question - you’re both as bad as each other. A union made in hell and masquerading as a shitshow

• 
  Steve O (@saoc78) reported 25 minutes ago

  The @O2 and @virginmedia online account process is the worst UX I've ever experienced. Whoever was in charge of pulling these services together needs sacking and blacklisting. Joke.

• 
  Dave (@bigdave22003388) reported 25 minutes ago

  @O2 customer service is an absolute joke nearly 3 hours on hold on the online chat for time to raise up to 122 minutes again gone downhill since joining @virginmedia

• 
  Cruise with Sophie (@cruisewithsoph) reported 26 minutes ago

  @O2 I have had 3+ weeks of limited to no signal at my house. People unable to contact us. Despite you working on the nearest equipment at SO21 1HA. VERY DISAPPOINTING.

• 
  andy fox (@meesterFox2010) reported 27 minutes ago

  Dear @O2 please do some QC on your telephone service team on 08009777337. Almost completely unintelligible. Singaporean{?) accent so thick it needed many, many repetitions. "Thankyousomuchforthat" after my every answer extremely irritating. v frustrating