O2

O2 Outage Report in Bangor, Gwynedd, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bangor, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bangor, Gwynedd, Wales 03/24/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bangor, Wales

Latest outage, problems and issue reports in Bangor and nearby locations:

  • declaa Declan McGrath (@declaa) reported from Llangoed, Wales

    @damienquirk @O2 It's worked now thanks for your help and yes the customer service experience was awful

  • TW_Hairdressing TW Hairdressing (@TW_Hairdressing) reported from Llanrug, Wales

    @O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet

  • declaa Declan McGrath (@declaa) reported from Llangoed, Wales

    @O2 why is the my 02 not working i sign in then it bounces back and forth 😡

  • madwelshgal 🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported from Bangor, Wales

    Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬

  • madwelshgal 🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported from Bangor, Wales

    @O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge

  • Stephen_Linton CupofStea 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Stephen_Linton) reported from Bangor, Wales

    @O2 Thank you for the heads up, the postcode is actually a publicly accessible office where the signal drops out, so not a personal address.

  • TW_Hairdressing TW Hairdressing (@TW_Hairdressing) reported from Llanrug, Wales

    @O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.

  • madwelshgal 🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported from Bangor, Wales

    @O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • djbsuffolk Dave Bagnall 🇬🇧 (@djbsuffolk) reported

    @O2 So as I upgraded in December, despite joining in 2019 it's 11.7%? Come on O2 peoples wages aren't increasing by 11.7% - increase by inflation by all means but this is simply price gouging - do something for your customer who are facing increased fuel bill, food prices etc.

  • finmentalkg kate Gibson (@finmentalkg) reported

    @O2 Never used WiFi calling but seems to be working for me.

  • admhlt83 Adam Hoult (@admhlt83) reported

    @AppleSupport hi trying to redeem an incentive, however three codes down, it wont work. Can u help please @O2 have advised me to contact u

  • Joanne268403163 Joanne (@Joanne268403163) reported

    @O2 The “handy tips” don’t work as your system is saying “it seems that a local phone mast isn’t working as it should, sorry” and that “engineers are working on it, should be fixed in 48 hours” … this is now the fourth day with no signal. I have dm’d you postcode.

  • DanWhitmore7 Dan Whitmore (@DanWhitmore7) reported

    @O2 called at 12.30hrs and provided with a price to upgrade. Called back at 14.00hrs to proceed only to be told the price is invalid. I have been with 02 for over 15 years and am shocked with the level of service. #shockingcustomersercice #movingphonenetwork

  • sarah_jmurray Sarah Murray (@sarah_jmurray) reported

    As an @O2 customer I am appalled at the way my 77 year old Father in law has been treated by you. After phoning Virgin Media to get his contract sorted he has been sent a SIM card for O2 and signed up to a contract he didn’t ask for. Taking advantage of an elderly man!

  • djbsuffolk Dave Bagnall 🇬🇧 (@djbsuffolk) reported

    If you're an @O2 customer and are about to be screwed by their 11.7% price hike - let them know - customer pressure can maybe get movement on this - no ones income is going up by 11.7% - O2 are screwing loyal customers over here and they can step back from this.

  • BiggestMelCFan Charlotte Burrows🎗 (@BiggestMelCFan) reported

    @O2 why am I using all of my data? I’ve never once gone over my data and for some reason I’ve used 10GB this month since the 11th??? Which is incorrect as I’m always connected to Wi-Fi….

  • LAMTownsend Cllr Liz Townsend 🔶💙 (@LAMTownsend) reported

    @O2 You are reporting mast down in the area, hoping for an update for work? No service since yesterday.

  • OnYaTodd32 Todd Bevis 🍀 (@OnYaTodd32) reported

    @O2 You never responded to what I said the other day I want to pay £150 off of my contract and then pay £150 off the next month then I can get an upgraded phone!