O2 Outage Report in Bangor, Gwynedd, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bangor, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bangor, Wales
Latest outage, problems and issue reports in Bangor and nearby locations:
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬
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CupofStea 🏴
(@Stephen_Linton) reported
from
Bangor, Wales
@O2 Thank you for the heads up, the postcode is actually a publicly accessible office where the signal drops out, so not a personal address.
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me
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Declan McGrath
(@declaa) reported
from
Llangoed, Wales
@O2 why is the my 02 not working i sign in then it bounces back and forth 😡
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kuljit
(@KuljitAthwal) reported
@adamlgphoto @O2 They'll never tell you that there are better options available. Same with utility companies because they rely on people being too lazy to check. That's why prices will never go back down even if cost of living decreases because they know they can get away with it.
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M Shah
(@MShah76454948) reported
@O2 How on earth can I get in touch with customer service? I’ve been in a phone queue for over an hour. And your chat facility is useless.
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Carol Davey
(@CarolDavey5) reported
@O2 your service is terrible in the Ha89dg area tells me no problem with the Internet but I have very slow response when using the Internet
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Sarah-Lulu (⫩)
(@Princess77Pink) reported
@O2 I can’t seem to take advantage of your Amazon offer. I can’t text 21500 from my phone & can’t get thru to you guys. Please HELP
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𝑴𝒊𝒌𝒆 𝑱𝒙
(@swansfootbaII) reported
@virginmedia @O2 have a new customer.
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jamie gaunt
(@jamiegaunt1990) reported
@O2 priority Apple Music offer not working for me. Any help would be grateful
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I am currently under construction
(@kjaskur) reported
Hey @O2, when calling an international number from the UK I have dialling signal and it disconnects. Any idea why? Could this be because I have £0 spend cap?
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chlo'
(@iChloeHart) reported
The customer service with @O2 is absolutely shocking 😳 first and last time I will ever be taking a contract out with them!
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Violet
(@violetibeh) reported
from
Manchester, England
@O2 please can I understand my refund for an order has not been done? I spoke to a customer representative after a week now and been told that it’s not on your system so I can’t get a refund? So why was a deduction made from my account and why was a receipt issued afterwards?
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Amyy 🤙🏻
(@amygardnerr) reported
@O2 I’ve just got a new iPhone with a sim currently have my old iPhone. But I have no signal on my new iPhone, do I need to turn off my other phone with my old sim in? I’ve kept the same number