O2 Outage Report in Bangor, Gwynedd, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Bangor, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Bangor, Wales
Latest outage, problems and issue reports in Bangor and nearby locations:
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Erin Kennedy
(@erin_perin) reported
@O2 @Pipsos4 What’s the point in telling people to DM about this issue when you refuse to offer any useful advice or timeline?
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Karen
(@nortxx9) reported
@O2 hi, please could you help? I’ve been trying to call for 35 mins and no one is answering ?
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Jay
(@join4te) reported
@O2 Day 49 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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H.
(@hayds_g) reported
@O2 is nobody managing your chat service today I’ve been waiting 4 hours to be connected to an agent (WhatsApp) 2 hours for an agent via the My o2 app. 😧👀
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Victor Kauseni
(@VictorKauseni) reported
@O2 Your agent BMD is busy selling unsuspecting customers expensive deals promising customers refunds through cash back. O2 takes money via direct debit but BMD has not paid the cash back to customers. We have contacted O2 for help and you done nothing where are your morals?
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Ian Martin
(@ianmx5) reported
@IvyMustela @O2 I've waited since the 7th December for my order, every day I get a notification to say it'll be delivered next day, never arrives. DPD are shocking. @o2 doing nothing to help.
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Liam McGrath
(@McG70371461) reported
@itssamlou_ @O2 Are you also having issues making outgoing calls and with mobile data?
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Laura Cleary
(@LauraCleary) reported
@O2 no data service all day and night, your website says no service issues, your customer service is shut....what am I supposed to do?
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Brian Martin
(@BrianMa63080971) reported
@O2 Hey O2 - 15:30 and a call back from an O2 "manager" who is nasty, arrogant, utterly unhelpful and seemed to enjoy being argumentative. The Ombudsman has just found against O2 after my previous complaint - please regard this as a new complaint.
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Nichola Baacke
(@BaackeNichola) reported
I have been trying to chat to @O2 for the last week as i cant text properly but their live chat doesn't seem to be available, i've never had this trouble before.