O2 Outage Report in Bangor, Gwynedd, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Bangor, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bangor, Wales
Latest outage, problems and issue reports in Bangor and nearby locations:
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CupofStea 🏴
(@Stephen_Linton) reported
from
Bangor, Wales
@O2 Thank you for the heads up, the postcode is actually a publicly accessible office where the signal drops out, so not a personal address.
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet
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Declan McGrath
(@declaa) reported
from
Llangoed, Wales
@O2 why is the my 02 not working i sign in then it bounces back and forth 😡
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.
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Declan McGrath
(@declaa) reported
from
Llangoed, Wales
@damienquirk @O2 It's worked now thanks for your help and yes the customer service experience was awful
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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LFC1️⃣9️⃣
(@phil_lfc_82) reported
@kiedrh @VodafoneUK @O2 Wrong though isn’t it mate? My thoughts are keep you’re current customers happy then every other new customer is a bonus.
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Katie~Louise
(@c17yb8b3) reported
@O2 still being ignored!! 8 days now with this shocking service. How do I complain.
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Charlie88
(@Charlie15850728) reported
@subhendudey @O2 Not working for me or my wife either
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WIB
(@Whoisblaxx) reported
@giffgaff @O2 day 2 with no service at all, with no time scale of the problem being solved either.
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Benjamin Shackleton
(@BenjaminShackl5) reported
day 3 of no outbound call service with @O2 . Basically being ignored at this point. Can’t speak to my therapist, can’t speak to my support network as they have landlines. Can’t call ANYONE. Just took out a brand new contract, what GROSS service?
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Subhendu Dey
(@subhendudey) reported
@O2 is there any fault in your network. Phones are not working!!!
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Howard Hardiman
(@howardhardiman) reported
@sneezy7purple @O2 Aagh, and if she's not staying there for long, it's not like you can buy a pay as you go SIM with data or anything because each ward might be a different network!
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Marta Parente
(@MartaParente9) reported
@O2 ridiculous customer service, over 2 hour wait time and still counting to actually get assistance with an issue ???
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Alex Mitchell 🇺🇦
(@AlMitchell89) reported
@O2 what the hell is going on with your data network across Bradford I've had shocking service out and about & let's not forget since I swotched over to you my local mobile mast has been faulty and awaiting repair... that was back in July. I've had shocking service
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Amy Harrison
(@HarrisonAmy) reported
@O2 What is your customer service number? It's no longer listed on the site