O2 Outage Report in Bangor, Gwynedd, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bangor, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
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O2 Issues Reports Near Bangor, Wales
Latest outage, problems and issue reports in Bangor and nearby locations:
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Missy Tink
(@TinkMissy) reported
@O2 can you advise my step please? Complaints team aren’t responding to my complaint, no one’s replying to my emails. This has been going on since July 😡 so what’s my next step please?? Solicitors?
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Ian Martin
(@ianmx5) reported
@O2 If only I could get my order from 7th December, DPD holding onto it @o2 no help whatsoever
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Mark Hill
(@markiehill) reported
@Jaime_Rivera With O2 in the UK i need to go into the store to collect a new e-sim or wait days for it to be posted out to me. Insanity and I feel totally deliberate to clamp down on sim swapping. @O2
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Omar Nadhmi
(@mobsy69) reported
@hughesclaire39 @O2 Couldn't agree more, the coverage is really bad, I'm thinking of switching network
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DebateMate
(@DebateMate1) reported
@O2 Can someone please contact me ASAP regarding an international bolt on not working. Thanks
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CharlieBear🐻
(@Smart_Charlie4) reported
Hi @O2. I recently upgraded my phone to another network and paid my final bill prior. You sent a rather threatening letter despite this. I have been charged £122.76 on top of my payment and when calling your paid CS number again for a refund, you send £4.22. Not happy please help
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Dodo 1980
(@dodo_1980) reported
@hughesclaire39 @O2 We only stay with them as they’re the only ones who don’t charge abroad! Such bad signal at home, and seems like it’s ever since they joined up with Virgin!
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Brian Martin
(@BrianMa63080971) reported
@O2 Yes - and you have done NOTHING. I have issued Country Court proceedings against O2 to recoup the money your deliberate negligence has cost me, have made a formal complaint to the CEO of O2 UK and will make formal complaint to The Ombudsman in due course.
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Kev Connor (Derby Toffee)
(@KevConnor3) reported
@virginmedia its actually mind blowing how bad you are. I've rang and complained, only to be transferred to @O2 . One way to deal with issues I suppose. A place in government awaits you...
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Brian Martin
(@BrianMa63080971) reported
@O2 STILL on hold - unbelievably bad service. Agent speaking over me and shouting at me, refuses to assist me and refuses to transfer me to a manager. Agent refusing to transfer me, alleging "no managers available". Agent is now silent, call time now ridiculous.