O2 Outage Report in Bangor, Gwynedd, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bangor, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (18%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Bangor, Wales
Latest outage, problems and issue reports in Bangor and nearby locations:
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Declan McGrath
(@declaa) reported
from
Llangoed, Wales
@damienquirk @O2 It's worked now thanks for your help and yes the customer service experience was awful
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CupofStea 🏴
(@Stephen_Linton) reported
from
Bangor, Wales
@O2 Thank you for the heads up, the postcode is actually a publicly accessible office where the signal drops out, so not a personal address.
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me
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Declan McGrath
(@declaa) reported
from
Llangoed, Wales
@O2 why is the my 02 not working i sign in then it bounces back and forth 😡
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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zee
(@zeeshannadeem13) reported
@O2 one of the worse Customer services I have ever had . Absolutely shocking . Been given mislead information for the past 2 years shocking . Poor o2 poor o2 worse decision I made moving to o2 .
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Sarj Mistry
(@Sarj007) reported
@LeeMouse1 @O2 I've been told they don't have a Complaints or Payments department. Advisor very rude Asked to be transferred to a manager Last advisor had the nerve to say to me, 'it doesn't work like that, you'll have to wait 48 hours for a call back' Hello, I've been waiting 9 flipping days
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GothGirlGoneGrey
(@gothgirlgrey) reported
@O2 Yes, it's scarier when your O2 service is that poor you can't make a call or access the Internet. Logged everyday sinve 5th Jan. Automated texts to say no problem in the area. Social Media messages ignored. If I paid the bill and not my employer I'd be cancelling my DD. Pathetic
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xy_homo
(@xy_homo) reported
@O2 no longer do European roaming on Pay As You Go, damn! Do any other companies do it?
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김경수
(@lemoche_kr) reported
@O2 Hi, finally my sim has arrived! Could you please help me to get the sim pack?
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Lowri Williams
(@Lowriww) reported
@O2 why is my signal or 4g not working !?
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Charlie Percy
(@barliemow) reported
@tescomobile No thanks, been down that road before. I will now only correspond by email. Again in the 4 days I’ve been with @O2 they’re customer service has out shone your so called customer service by a thousand times.
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Alexandra Hawkes
(@Al_Vee_) reported
@O2 Day 5 of no service or signal. Phone still says SOS unless I’m on wifi. What is going on?? Let’s hope you credit all our phone bills! We have x4 in this house alone!! When will this be fixed??????
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Hayley Jacobs
(@Hailzgrdnr) reported
Shocking service from @O2 and @ee Trying to switch from one to the other after 3 attempts I'm still without my number after 3 different reasons now been told to get a new pac code but I can't now number doesn't register as the pac code was used!so without a number for a week now!
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Chris Wilmshurst
(@ChrisWilmshurst) reported
Received another text message from @o2 about network improvements in my area. If my signal isn't improved (which is non existent pretty much) and as I am out of contract, I'll be switching to @EE.