O2 Outage Report in Bangor, Gwynedd, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bangor, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Bangor, Wales
Latest outage, problems and issue reports in Bangor and nearby locations:
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet
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Declan McGrath
(@declaa) reported
from
Llangoed, Wales
@damienquirk @O2 It's worked now thanks for your help and yes the customer service experience was awful
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CupofStea 🏴
(@Stephen_Linton) reported
from
Bangor, Wales
@O2 Thank you for the heads up, the postcode is actually a publicly accessible office where the signal drops out, so not a personal address.
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬
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Declan McGrath
(@declaa) reported
from
Llangoed, Wales
@O2 why is the my 02 not working i sign in then it bounces back and forth 😡
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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TheBethToYourRandall
(@MariaDrea) reported
Whats going on with @O2 network? Is it just me?
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Kate Dalby
(@KJDalby) reported
from
Chelmsford, England
@O2 urgent my new provider activated the PAC code provided by you. Their sim card does not work because apparently my device is locked with you. I cannot text you to get it unlocked. Please help asap.
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Victoria Cooke
(@VictoriaCooke10) reported
@O2 Hi, I’ve had intermittent telephone signal for a while and this week has been terrible. Done a service test today and your website says you’ve removed a mast in my area and you’ll update me mid-April. I’m sorry but I’m paying monthly for a service I cannot use. Please advise.
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Hathor
(@Hathor32563459) reported
@O2 staff said that I was too stupid to have a mobile phone. The reason: I have chronic depression. Cue the copy pasted denials, and PR crap from O2.
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Colin Wood
(@colin1506) reported
@O2 can someone contact me, I’ve been a customer for over 10 years. Sent off a fully working phone for recycle then I receive back a broken phone with screen problems and button issues. Terrible service from 02 recycle. No customer loyalty whatsoever
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Michael Langley
(@michael1angley) reported
@O2 Maybe answer your phones because when I need to talk about my bill I get palmed off by your automated service
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Akshay
(@aksh_lcfc) reported
@O2 stop ringing me everyday i do not want any upgrades and **** jheeze
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Peter White
(@picturespete) reported
End Dec I said here my @O2 signal was rubbish (2 bars of 3G indoors, in Stevenage). Hats off - they've sent me weekly texts saying 'looking into it'... even had a call from them (they said they couldn't hear me as breaking up, ironically)... I'd just like it fixed please. Thanks
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Wayne Kinder
(@waynester21) reported
@O2 What do I have to do to contact you? Every single time I use the app to talk to someone it says you're all busy. That's 3 days straight now. I want to cancel my SIM only deal. I've not even used the SIM. How can I cancel it? Thanks.
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kirsty downham
(@kldownham) reported
@O2 hi is the myo2 upgrade section down? I'm trying to upgrade my mam's phone (as I can't get to store) and keeps coming up with site can't be reached.