O2 Outage Report in Bangor, Gwynedd, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Bangor, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bangor, Wales
Latest outage, problems and issue reports in Bangor and nearby locations:
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Declan McGrath
(@declaa) reported
from
Llangoed, Wales
@O2 why is the my 02 not working i sign in then it bounces back and forth 😡
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge
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CupofStea 🏴
(@Stephen_Linton) reported
from
Bangor, Wales
@O2 Thank you for the heads up, the postcode is actually a publicly accessible office where the signal drops out, so not a personal address.
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lara F.
(@Lf25793600) reported
@virginmedia @O2 Good morning, if I’m switching broadband to Virgin Media, do you guys sort out the process and liaise with my current provider for me to cancel their service? Thanks
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Tom Stott
(@tomgstott) reported
Great response .@O2 "With regards to your tweet, as per our terms and conditions, we're unable to guarantee a fault free service, therefore, a refund wouldn't be provided" I'm not expecting 100pc uptime but this isn't a single fault it is an ongoing issue of many weeks.
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Harry Wright
(@Arklegoldcup) reported
@O2 #o2. Hello, anyone working in your Customer Service department today????
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TheNorfolkone 🏴
(@TheNorfolkone) reported
Anyone else got no signal @O2 mine suddenly went off. Turned the phone on & off nothing bringing it back
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megajaymacs
(@megajaymacs) reported
@virginmedia @O2 I live in Australia and someone has used my email address for broadband installation in Wales. I’m getting their bills. Help
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Ajman Ali
(@AjmanAli19) reported
@O2 I got a new contract and this is the service I receive after hearing good things about o2. Not happy at all! This service is disgusting. I’m not left without a phone which I can’t do my job anymore losing me money. O2 you need to sort this out ASAP
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Daniel Carey
(@CustortroyCarey) reported
@O2 I have already done that, yet there is no reply. If a customers have to get your attention via @Twitter , then your customer service is lacking
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Ajman Ali
(@AjmanAli19) reported
@O2 disgusting service from o2 right now. I called up and they tell me the systems are down and to call back in 24 hours. I asked to speak to a manager but he refused and then hanged up the phone to me. However before I spoke to him I spoke to another department and they are fine
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Christopher Hallick
(@ChrisLonelyguy) reported
from
Leicestershire, England
Come on @O2 I'm getting plagued daily by false automated calls from different numbers #scams #fraud now I'm x directory and blocked lists etc so shouldn't receive such things. I know there's auto dialled but operators should be cracking down on this!
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Kate Conway
(@k80con) reported
@O2 Hi. I was charged £14.99 on 2 June when the 7 days free expired. Can you please help refund this.