O2 outages and service status in Bangor, Wales

Problems in the last 24 hours in Bangor, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Bangor, Wales

Latest outage, problems and issue reports in Bangor and nearby locations:

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  🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported 3 minutes ago from Bangor, Wales

  @O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me

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  TW Hairdressing (@TW_Hairdressing) reported 6 minutes ago from Llanrug, Wales

  @O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.

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  Stephen Edwards (@CREADCyf) reported 15 minutes ago from Llanfairpwllgwyngyll, Wales

  @O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬

• 
  Declan McGrath (@declaa) reported 22 minutes ago from Llangoed, Wales

  @damienquirk @O2 It's worked now thanks for your help and yes the customer service experience was awful

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  CupofStea 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Stephen_Linton) reported 31 minutes ago from Bangor, Wales

  @O2 Thank you for the heads up, the postcode is actually a publicly accessible office where the signal drops out, so not a personal address.

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  🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported 34 minutes ago from Bangor, Wales

  @O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge

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  🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported 40 minutes ago from Bangor, Wales

  Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?

• 
  TW Hairdressing (@TW_Hairdressing) reported 47 minutes ago from Llanrug, Wales

  @O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet

• 
  Declan McGrath (@declaa) reported 51 minutes ago from Llangoed, Wales

  @O2 why is the my 02 not working i sign in then it bounces back and forth 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

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  Scoop (@JGoldyy) reported 6 minutes ago

  @O2 She was on the phone for 30mins and still couldn’t resolve/reserve any on my behalf, can you just tell me if there is any left in stock with Mario bundle as it still says there is on the website yet everyday I’ve tried to buy one it STILL does the same technical issue

• 
  Sir. Qwob (@Qwobles) reported 7 minutes ago

  @O2 can you help with an order please

• 
  Leslie Gilbert (@lesgilbertlazer) reported 8 minutes ago

  @O2 without exception my experience with you has been the worst of any company I’ve ever been involved with. Absolutely diabolical!

• 
  uni drop-out✨ (@_unidropout) reported 8 minutes ago

  @O2 I’ve tried everything that your website recommends on every occasion that I have no service… however I shouldn’t have to The service should work 99% of the time and it doesn’t. My contract is up in less than a month so I’ll be likely finding something new!

• 
  Dean Noble (@deanyboy80) reported 11 minutes ago

  @O2 can you sort out your customer service phone lines!!!!!! I am trying to do an insurance claim for my device and its saying you are open 8am to 8pm weekdays and to call back then, thanks!!! my phone is unusable so can't use the app. so what am I meant to do.

• 
  Jon Thompson (@JohnnyFocal) reported 18 minutes ago

  Let’s tell the tale of @O2 “Ultimate” package, supposedly its ultimate offer. I took O2 up on it and received precisely zero mobile data. I asked them to fix the problem. They assured me they would investigate and sort it out. What happened next? They cut my phone off completely. I have gone from having no mobile data to having no service at all. What on earth is O2 doing? This is not an “Ultimate” service. It is an ultimate shambles. Sort it out, O2.

• 
  Aaron (@aaroncikaya) reported 21 minutes ago

  Absolutely awful customer service! 😡 @O2

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  john rowan (@jokewapo) reported 22 minutes ago

  @2gurlys1kupp @O2 @virginmedia Aye mate it’s horrible. I complained on live chat and got £30 off my bill. Told me it’s now been fixed but it’s still terrible. Virgin WiFi is just as bad.

• 
  Tom Talks Cars (@TomTalksCars) reported 24 minutes ago

  5G signal with @O2 seems to get worse by the day. Unusable anywhere in central London these days

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  Blaze 3D (@Weezyblaze77) reported 24 minutes ago

  @O2 @O2 It's been over a month since my number was compromised and my account closed. I've received conflicting information from different teams and still have no resolution. This number is linked to all my essential services. I deserve answers @CommasOmbudsman