O2

O2 Outage Report in Bangor, Gwynedd, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bangor, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bangor, Gwynedd, Wales 01/21/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bangor, Wales

Latest outage, problems and issue reports in Bangor and nearby locations:

  • TW_Hairdressing TW Hairdressing (@TW_Hairdressing) reported from Llanrug, Wales

    @O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.

  • TW_Hairdressing TW Hairdressing (@TW_Hairdressing) reported from Llanrug, Wales

    @O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬

  • madwelshgal 🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported from Bangor, Wales

    Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?

  • madwelshgal 🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported from Bangor, Wales

    @O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge

  • madwelshgal 🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported from Bangor, Wales

    @O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Arthur_Dave ProudToBeAGooner (@Arthur_Dave) reported

    @O2 why is it absolutely impossible to contact you? 1Your bot is rubbish. 2Your online chat doesn't work 3You don't have an email address 4You don't answer any of your phone numbers. YET You continue to harass me with emails that I can't reply to demanding money. @MartinSLewis

  • Gullick Chris (@Gullick) reported

    Anybody else find @O2's 5G service sucks?

  • randomdoorbell Mark Cleaver (@randomdoorbell) reported

    Well @O2, you certainly don't make it easy to bring a family contract of four phones to your company. I think I will try elsewhere. Terrible service

  • IamSpexdotcom 𝔸𝕟𝕕𝕪 ℝ𝕦𝕕𝕘𝕖 (@IamSpexdotcom) reported

    @dollyglasses @O2 I told them to cancel the contract, but then they state I have to pay the whole 18mth contract off in one payment…… got me to ransom! 🤬🤬🤬

  • join4te Jay (@join4te) reported

    @O2 Day 134 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • xandramercy Alexandra Mercy (@xandramercy) reported

    @brough_yacka @O2 I had same issues days back but @KatherineCoder7 helped me recovered my account back and I can now login my account back as normal you can message her for help

  • Bainesy2009 craigb (@Bainesy2009) reported

    @O2 what’s the deal with the signal in Haywards Heath please? It’s been problematic for weeks.

  • _binlyd Lydia ♡✈ (@_binlyd) reported

    @O2RitzManc @O2 really disappointed in how priority has ran tonight, me and my friends have been queuing since 11:30 this morning. I understand security at the venue had no idea what was happening but o2, that’s your fault. The communication has been so poor. -

  • brough_yacka tony gray (@brough_yacka) reported

    @O2 are the worst service provider ever. My phone got hacked in September 2022, the hackers changed my contract away from sim only…..6 months later they still haven’t changed my contract back to a sim only deal at a competitive rate.

  • jaihy Jenny McQ (@jaihy) reported

    Time to upgrade my phone and time to leave @O2 - better deals elsewhere and no benefit for loyalty (quoted same as new or current customer). I used to stay for priority but that never works so…