O2 outages and service status in Bangor, Wales
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- O2 generated 0 outage signals in the last 24 hours around Bangor, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Bangor, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Bangor, Wales
Latest outage, problems and issue reports in Bangor and nearby locations:
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Declan McGrath (@declaa) reported from Llangoed, Wales@damienquirk @O2 It's worked now thanks for your help and yes the customer service experience was awful
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TW Hairdressing (@TW_Hairdressing) reported from Llanrug, Wales@O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet
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🏴 💜 Fi 💜 🏴 (@madwelshgal) reported from Bangor, Wales@O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge
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Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales@O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬
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🏴 💜 Fi 💜 🏴 (@madwelshgal) reported from Bangor, Wales@O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me
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CupofStea 🏴 (@Stephen_Linton) reported from Bangor, Wales@O2 Thank you for the heads up, the postcode is actually a publicly accessible office where the signal drops out, so not a personal address.
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TW Hairdressing (@TW_Hairdressing) reported from Llanrug, Wales@O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.
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Declan McGrath (@declaa) reported from Llangoed, Wales@O2 why is the my 02 not working i sign in then it bounces back and forth 😡
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🏴 💜 Fi 💜 🏴 (@madwelshgal) reported from Bangor, WalesStill having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Shana Hendry (@Happyengland79) reportedSort your ******* app out @O2! When I open the app I shouldn't have to sign in and all my information about my balance should be on the page it starts with. But no! You expect my to sign in just to open the app then sign in again to get the information but refuse my passkey!
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K (@xxk4yl2xx) reported@O2 Is there network issues or something? I switched from ee to o2, thinking network connection would be better, but all i have had sijce switchin is errors, and signal issues. My 5g shows as havijg 2-3 bars of service yet it keeps sayin checking network whenever im usin the internet
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Maenie (@Maenie) reported@RonnieStidolph @O2 I had 3 lines with them that had been transferred from Virgin. Moved them all to Lebara this month. Will save £50 a month for the next 6 months thanks to the @MoneySavingExp offer I joined Lebara with. Customer service when I left was a joke.
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elizeu (@iamelizeu) reported@O2 i’m still unable to access my account while i’m abroad. is there any workaround or way to fix this?
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Abs Shujah (@abs_1977) reported@O2 having issues with making payment online , no matter which browser , pc , phone, tablet or operating system , keep getting too many redirects error . Tried all remedies but no joy #o2 #o2redirects
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Kirsty (@kirstygc1) reported@O2 The app is still not working and if it doesn’t work today you have lost a customer.
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Benjamin Webster (@benjaminlfc) reported@O2 @JustinDiamond16 Many, many people have reported this just on X alone, I have reported it via Customer Service and they’ve opened a ticket and nothing has been done (no surprises there). This has been going on for months and months, if you do manage to get to the section where it asks for your card details choosing the Apple Pay option just spins and spins and then says Apple Pay isn’t available, if you manually enter card details 9 times out of 10 the payment fails. Turn to the IVR system over the phone and payments are successful, a payment reference is read out by the automated system at the speed of light therefore you have absolutely no time to write it down and then said payment just doesn’t reflect on the account. Why you messed around with the billing system I’ll never know, 18 years this year I’ll have been an O2 customer and the previous system was perfectly fine, have you never heard of the phrase “IF IT AIN’T BROKE DON’T FIX IT”?
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Mandie (@themandiespence) reportedAnyone having trouble booking presale tickets through the O2 priority app? @O2 @O2Priority @O2PriorityUK. Been trying for two days now 🤬🤬
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Andrew Morrison🇬🇧 🇬🇧🏴 (@AndrewAgent1806) reported@O2 @eymenerden So even your X account is run by Bots... Thank god I'm not an O2 customer.
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⚓️ Lauren Hall🍉🐝 (@Lauren_Rachael1) reported@1stSimona @O2 My signal is has been crap for months! Horrible company who just take your money but don’t help when you cannot use your phone in your own home