O2 Outage Report in Bangor, Gwynedd, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bangor, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bangor, Wales
Latest outage, problems and issue reports in Bangor and nearby locations:
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge
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Declan McGrath
(@declaa) reported
from
Llangoed, Wales
@O2 why is the my 02 not working i sign in then it bounces back and forth 😡
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.
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CupofStea 🏴
(@Stephen_Linton) reported
from
Bangor, Wales
@O2 Thank you for the heads up, the postcode is actually a publicly accessible office where the signal drops out, so not a personal address.
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Julie A Richardson
(@Tigercuddles74) reported
@Hannah_Harkness @O2 I been with 02 over decade and all I got is nothing I think every 02 customer should get appreciation for being so loyal I have contract phone with 02 but I had my other mobile was on pay as you go on 02 until December when I had to go to Giffgaff because I was homeless
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Jonas Hagbro
(@jhagbro) reported
@O2 Sorry Nevermind she's in!! Thanks for your help!!
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Phil
(@philip8020) reported
@O2 @thewellbetter Can you provide some customer service instead of play on twitter??? Its impossible to speak to a human in your company. Just automated irrrelevant nonsense.
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Nayvee 🏅 UC Klaxon Winner
(@Nayvee6) reported
@O2 You already have and the options are dire , not signing up for a 36 month contract on a higher tariff and less data than what I am paying for now . Zero incentive to keep any of our contracts ! @O2 doesn't know what customer loyalty is ..
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DXIII Recordings
(@Dementio13) reported
@o2 I'm trying to activate my new sim but your website keeps timing out and won't let me sign in. All other sites and services are working fine, so it's a problem with your site
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Sarah Stevenson
(@Sallybash18) reported
@O2 are an absolute joke. Loyal customer for 15 years and o2 recycle lose a phone, take weeks to reply, cancel my order and return someone else’s handset.... to the wrong address.
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Nicky Mellows
(@nickymellows) reported
Increasingly frustrated waiting for help from @o2, now been on hold for 1 & 3/4 hours- is the anyone there????
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...
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Liam Colgan
(@liam_colgan) reported
@O2 @William251201 I have been a loyal customer for 18 years and never win anything like this
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Miss Sherlolly
(@Miss_Sherlolly) reported
@O2 No I called customer services and they confirmed it was your error and gave me credit for next months bill. Doesn't help that its messed up my budget for the month and mothers day of course.