O2 Outage Report in Bangor, Gwynedd, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bangor, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Bangor, Wales
Latest outage, problems and issue reports in Bangor and nearby locations:
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬
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Declan McGrath
(@declaa) reported
from
Llangoed, Wales
@O2 why is the my 02 not working i sign in then it bounces back and forth 😡
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CupofStea 🏴
(@Stephen_Linton) reported
from
Bangor, Wales
@O2 Thank you for the heads up, the postcode is actually a publicly accessible office where the signal drops out, so not a personal address.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Steve
(@_OneBeer) reported
And then they hung up on me. Quality customer service by @O2
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Miss Construe 🍄
(@Atmyexpense) reported
@O2 Hi is there a problem with your app? My new billing period starts today and yet I’ve apparently used 0.66gb already? Impossible I’ve been on wifi all day, it’s only 9.30am GMT Aura isn’t working either.
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Tim Wicks
(@Timw976) reported
@O2 think people needs to realise few things, they are inconsistent and information changes depending in the advisor, don’t hold your breath for a resolution they are not interested in helping you, don’t sit waiting for a reply on Twitter you’re not likely to get one
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John
(@ItsJontis) reported
8th day and still my number has not changed, I need to speak to someone online @O2, nobody is helping? this is a poor first impression of your services. PAC Code was done on 23rd, and still not changed.
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Sam Bartle
(@sambartle) reported
@O2 I have service on both Sims. Entered the PAC code online by filling in the form, which said should expect next business day and get a text morning of.. haven't had the text so I was wondering if there was a backlog of PAC codes over Xmas?
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𝓑𝓸𝓫𝓫𝔂 𝓸𝓵𝓭 𝓑𝓸𝔂 🍺 🇬🇧
(@bvanegghen) reported
@O2 Try improving your network, it’s so unreliable.
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Nicola Roby
(@nicroby3063) reported
@O2 hi - is there an issue with paying online? I have tried to do it with different cards and none have worked saying there is an issue with my bank. I have contacted my bank and there are no issues.
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Emily Lester
(@hoopyemily) reported
@O2 I wish to have a full refund and compensation for poor service
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Emily Kenyon
(@EmilyKe35277943) reported
@O2 Hi, took out a sim only deal after paying off my devices after being a customer of yours for a long time. I was told the loyalty discount added permanently off minus £2.50 a month. On my account it says that discount expires end of February 23.
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DC
(@DarranCreese) reported
@O2 hi, I recently changed providers and requested a pac code to transfer my number to my new o2 contract. It’s been a week now and the change hasn’t happened. Can you help please?