O2 Outage Report in Bangor, Gwynedd, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Bangor, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bangor, Wales
Latest outage, problems and issue reports in Bangor and nearby locations:
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge
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Declan McGrath
(@declaa) reported
from
Llangoed, Wales
@O2 why is the my 02 not working i sign in then it bounces back and forth 😡
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬
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CupofStea 🏴
(@Stephen_Linton) reported
from
Bangor, Wales
@O2 Thank you for the heads up, the postcode is actually a publicly accessible office where the signal drops out, so not a personal address.
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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James Gosnold
(@JamesGoz) reported
@O2 @hazevans1 That's a shame. It was the only way to get any decent support from O2.
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***✊🏻🏴🇬🇧🇺🇸✊🏻
(@Gitsno1baby64) reported
@O2 WHY DOES MY MOTHERS PHONE NUMBER NO LONGER EXIST?????!!!!! O2 AFTER ALL THAT IVE BEEN THROUGH IN THE LAST 48 HOURS, IT ALL BOILS DOWN TO THIS....I AM ABSOLUTELY DISGUSTED!!!!!!!
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Sarah M
(@SarahMo42934002) reported
@ojaxx2 @virginmedia @O2 When my husband passed away, virgin media were the worst company I dealt with.
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Chris Lydon
(@ChrisLydon1) reported
@O2 Hi, am trying to top up my daughter’s data - she’s at Reading and needs to be able to use her phone - but can’t log in and she’s unable to sort it. Can you help?
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sushmita
(@isushmitamitra) reported
@O2 @LutzSchueler your people are great!! Since 2023 I have been charged for a number which I have never used. Having discovered the DD amount of £29.00 , I was shocked and contacted o2. I was passed onto Virgin and back to o2 again and finally asked to go to a store.
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Chris B
(@ckb0001) reported
Hey @O2 keep getting problems doing online and phone top ups… do you have any issues or could it be a new account setup issue please?
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***✊🏻🏴🇬🇧🇺🇸✊🏻
(@Gitsno1baby64) reported
@O2 I NEED A NEW SIM TO HOPEFULLY GET SOME SIGNAL.....PLEASE
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Nom De Guerre
(@SemperVeritas) reported
@O2 why is there no 5G data in Stratford Westfield? Surely you must have the capacity on your network with all the profits you are making! #CorporateGreed
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David
(@davidtcfc) reported
@O2 how bloody hard is it to make contact with customer services. 4 days now and nothing. The new virgin o2 app is as much use as a chocolate teapot
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GoonerGrey ⚽️
(@GoonerGrey) reported
DO NOT USE @O2 their service is disgusting and they do not help with fraudulent activities on your account. #CustomerService #o2 #badservice