O2

O2 Outage Report in Bangor, Gwynedd, Wales

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bangor, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bangor, Gwynedd, Wales 11/23/2025 16:55

November 23: Problems at O2

O2 is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bangor, Wales

Latest outage, problems and issue reports in Bangor and nearby locations:

  • TW_Hairdressing TW Hairdressing (@TW_Hairdressing) reported from Llanrug, Wales

    @O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.

  • TW_Hairdressing TW Hairdressing (@TW_Hairdressing) reported from Llanrug, Wales

    @O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet

  • madwelshgal 🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported from Bangor, Wales

    Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?

  • madwelshgal 🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported from Bangor, Wales

    @O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MissLinke 👑 Jodie 👑 (@MissLinke) reported

    @O2 But it doesn't as no monies or pending amounts show on my bank account like other services I use certainly do. Think it's time to change to an upto speed / date network service i can rely on as I am a very good customer with high bills every month.

  • one786love 5 (@one786love) reported

    @O2 never buy insurance with 02 they are disgusting people

  • revchips revchips (@revchips) reported

    Hi @O2 just trying to sign up to O2 open and it's not recognising my email address as valid, can you help?

  • aidenisveryepic Aiden (@aidenisveryepic) reported

    @tescomobile @O2 please fix your ******* signal i apparently have 4g but i can not load anything, this is like this always so much for 99% coverage. honestly fix this issue this has been like this for months

  • SaraB72425653 SaraB (@SaraB72425653) reported

    @O2 please can I have an update on the phone issues in LS16? I've had no singal now for 4 days and its becoming an issue. Not been informed of any issues in the area or any work being carried out

  • scooter91170 Paul Mooney (@scooter91170) reported

    @O2 Can you advise what your plans are, with respect to the fact that O2 Recycle is shut for 10 days? How are you going to pay people who use your service...

  • Monkeybadger48 Mark Parish (@Monkeybadger48) reported

    @O2 Been going round and round in circles with your app and 202 service. I simply want to pay off a device plan but it seems like it would be easier for me to lay a golden egg. Fiona on your live chat is not helpful at all.

  • abbie_bfc abbie ✨ (@abbie_bfc) reported

    @O2 I’ve tried contacting someone through the app numerous times about the problem. Data has been awful for months, pushing a year. Slow connection, or not at all. Rarely ever connects on 4G either. Sick of paying so much for awful service!

  • KaffaJake KC (@KaffaJake) reported

    @O2 are impossible to get hold of. Anyone got any ideas how to get through to someone? They keep taking payment for my airtime bill then sending me an overdue text for the device plan because they aren't taking the payment for it! Never had this issue with #o2 before.

  • lovelybyleah Leah Morris (@lovelybyleah) reported

    @O2 @JohnBishop100 Can you respond to my tweet... I’ve been trying for 7 months in store, on the phone, emailing to cancel my contract... I’m now STILL being charged for a number I’ve not used in over a year ... this is ridiculous...