O2 Outage Report in Bangor, Gwynedd, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bangor, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Bangor, Wales
Latest outage, problems and issue reports in Bangor and nearby locations:
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?
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CupofStea 🏴
(@Stephen_Linton) reported
from
Bangor, Wales
@O2 Thank you for the heads up, the postcode is actually a publicly accessible office where the signal drops out, so not a personal address.
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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kevin sullivan
(@kevin5886) reported
@O2 mobile app is just out right terrible trying to help help for 2 days now and there chat system is all ways busy
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Ian Cull
(@Ian_Cull) reported
Appalling cust. service this morning from @O2. Thursday's call to you seems to have been a waste of my time. According to you today my order is complete & tracking info from DPD has disappeared. Still no phone. Now waiting for an "investigation"... as per Thursday's conversation.
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trudy konstantino
(@trudyk1) reported
@O2 please help.. i need to set up a direct debit for our accounts.. need to speak to someone before i do.. please can i have contact number that doesnt advise me to go to my O2.
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Nathan Young
(@npjy83) reported
from
Mid Calder, Scotland
@O2 O2 Recycle website is not working. Tried 5 different browsers, and three separate devices. The website loads, just won't let me carry out the O2 refresh. Decided to go via Sala Mobile.
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Naomi-Kay
(@lolly_naomi) reported
@O2 Day two I can’t call people but they can call me ? My bill was paid like it normal is on time so I’m not sure what the issue is I hate you guys and I’ve been in the queue for about 30 mins now you’re the worst
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B
(@Bxs28) reported
@O2 please tell me where my order is (KMM2133294264I15977L0KM) you have taken the money. You are still selling these on line. I can’t access app. It is a gift and the service is shocking
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K
(@KKiri28) reported
@O2 I have been waiting for a call from Lwando as per his text he promised to call. He has been looking at my account and trying to get me answers. I need him to call today otherwise I'm raising a complaint. He is based in SA. I DM and O2 refused to help. Customers pls take note.
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Sensible Sooty
(@sootysvoice) reported
Over a week without any signal and mobile Internet access from @O2 in Middleton. Not just calls/texts but I can't use PayPal to buy Xmas presents since two type verification is bloody needed!
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🇮🇪 Stiofán Ó Frighil F.C.D🏴
(@skullmonkey7735) reported
@O2 Says a mast is down near me.. 😞 Monday before service will resume.. That will mean I've had no phone signal for 4 days..
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James Smith
(@jagsmith79) reported
@O2 hi (again). I’ll be cancelling my new o2 contract within the next 24 hours if I don’t get a reply. Thanks. Terrible customer service so far….