O2

O2 Outage Report in Bangor, Gwynedd, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bangor, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bangor, Gwynedd, Wales 11/09/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bangor, Wales

Latest outage, problems and issue reports in Bangor and nearby locations:

  • declaa Declan McGrath (@declaa) reported from Llangoed, Wales

    @damienquirk @O2 It's worked now thanks for your help and yes the customer service experience was awful

  • madwelshgal 🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported from Bangor, Wales

    Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?

  • madwelshgal 🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported from Bangor, Wales

    @O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me

  • madwelshgal 🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported from Bangor, Wales

    @O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge

  • TW_Hairdressing TW Hairdressing (@TW_Hairdressing) reported from Llanrug, Wales

    @O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet

  • TW_Hairdressing TW Hairdressing (@TW_Hairdressing) reported from Llanrug, Wales

    @O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬

  • Stephen_Linton CupofStea 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Stephen_Linton) reported from Bangor, Wales

    @O2 Thank you for the heads up, the postcode is actually a publicly accessible office where the signal drops out, so not a personal address.

  • declaa Declan McGrath (@declaa) reported from Llangoed, Wales

    @O2 why is the my 02 not working i sign in then it bounces back and forth 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • PughMartinrpugh Martin Pugh (@PughMartinrpugh) reported

    Hey @O2 would you reinstate my telephone and data roaming that cut off yesterday. This is twice now it’s happened when I’ve been abroad and it’s preventing me completing my passenger locator to return home. Please fix it.

  • PughMartinrpugh Martin Pugh (@PughMartinrpugh) reported

    @O2 you’ve cut me off phone and data again while travelling abroad and I cannot complete my passenger locator to return. Can you please fix it?

  • EmmaRoy90 Emmar 🌻 (@EmmaRoy90) reported

    @O2 I've cancelled my contract and the number has been disconnected but I cannot see what my fimal bill is because it needs the number to send a code to! Please can you help?

  • HayzelTree Hazel 🌳 (@HayzelTree) reported

    @O2 Monthly tariff switched to 02 refresh automatically - now I’ve lost my 4G? Can’t log into website either, is it down?

  • PughMartinrpugh Martin Pugh (@PughMartinrpugh) reported

    @O2 would you reinstate my telephone and data roaming that cut off yesterday. This is twice now it’s happened when I’ve been abroad and it’s preventing me completing my passenger locator to return home. Please fix it.

  • philippaanne95 Pip (@philippaanne95) reported

    @O2 hi, I’ve been on hold to your customer service for almost an hour and finally get through and they’ve hung up the phone.. don’t want to sit on hold again can someone call back please?

  • krishwalker12 krish (@krishwalker12) reported

    Waiting time more than 30 min but after connecting with customer service call cut amazing service @O2

  • D_Savani Dillon (@D_Savani) reported

    @O2 I’ve been trying for the last hour to contact you regarding your **** signal but keep getting disconnected!…. Call me asap!

  • realphilburnell Phil Burnell (@realphilburnell) reported

    @O2 Tried all these nothing is working unless I am in wifi. Error message doesny let me sign in so just no internet coverage at all please help

  • essexoldbird Essex do-gooder Oldbird 🇪🇺 💙💙💙 (@essexoldbird) reported

    Apparently the @O2 transmitter for Kelvedon/Tiptree etc is down. @tescomobile I'm not happy.