O2 Outage Report in Bangor, Gwynedd, Wales
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bangor, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 02: Problems at O2
O2 is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bangor, Wales
Latest outage, problems and issue reports in Bangor and nearby locations:
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CupofStea 🏴
(@Stephen_Linton) reported
from
Bangor, Wales
@O2 Thank you for the heads up, the postcode is actually a publicly accessible office where the signal drops out, so not a personal address.
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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VISTA IMPERMEABLE
(@0xLaolu) reported
Absolutely disgusted with @O2 customer service. It’s been over a MONTH and my complaint is still unresolved and now it’s damaged my credit file. This is unacceptable. I’ll be escalating this to the Communications Ombudsman.
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James
(@madmedicalman) reported
@O2 absolutely fuming - you tell me I owe £22.34 & have passed to debt recovery…. Yet My O2 app says I am up to date on payments. I can’t see anywhere money is owed! Trying to speak to someone in customer services is awful. 20 mins and I am now thinking of leaving O2!
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Natalie Braithwaite
(@natalieb2689) reported
@virginmedia @O2 We’ve been without broadband completely since Friday lunchtime. Fix time keeps getting delayed. All phones on o2 and all down to 3G, occasionally 4G so cannot use my hotspot in order to work. This is ridiculous considering how much money I pay out on airtime!
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тeeĸѕ
(@BADDST_TEEKS) reported
Excuse me @O2 why is your 5g **** and then when I try to claim money back for your ****** connection, I have your ****** colleagues tell me to turn my phone on and off? Don’t piss me
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Natalie Braithwaite
(@natalieb2689) reported
@virginmedia @O2 been without broadband since Friday lunchtime - now down to 3G on o2 so can’t even use my hotspot. Any guidance?
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Ant Trevers-Footitt
(@FootittAnt) reported
@O2 I had no success at all. It’s really poor and quite stressful - especially when dealing with cancer treatment on the side I received a letter in the post today demanding the £11 or debt collectors will be involved. I’ve done a transfer via bank account.
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mamon
(@silentobsello) reported
@O2 this is so frustrating, no network for over a day now. You are not responding to my DMs. I urgently need my PAC number. Constant gaslighting that the network issue has been resolved.
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Craig
(@C_R_J_W_71) reported
@Grezzy1111 @O2 Don’t do it , only join O2 if you want to go for days with no internet or mobile signal , with no information of why or how long the fix will be , worst customer service of any mobile provider
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Kathleen Beedles
(@KathleenBeedles) reported
@O2 experiencing very bad signal at IV28 but your signal checker says no fault. There must be. We have no landline, only mobile, so this is a critical issue. Please advise?
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#HelloMyNameIs Chris 🇬🇧 💙
(@ChrisLincoln80) reported
@JamiePinner @O2 I turned my phone off and back on again last night and it reset the no signal , so working again