O2 Outage Report in Bangor, Gwynedd, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Bangor, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at O2
O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bangor, Wales
Latest outage, problems and issue reports in Bangor and nearby locations:
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lettie Tominey
(@lettietomblog) reported
@O2 hey! I already sent a DM, I have set up my new phone a few hours ago but I still have no service?
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ffffffffy
(@Mr5_Fox) reported
@O2 The new Samsung which even funnier you have since emailed me to say we sorry to deliver bad news but your phone is out of stock..... This isn't going well is it
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Annoyed N' Angry
(@annoyednangry) reported
@BenMyatt74 @O2 Out of date IT systems don’t help
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Edwardshimself
(@EdwardsHimself) reported
Hey @O2 been a customer with you for almost 5 years but during the last week, I have been getting scam calls/texts claiming from HMRC and HSBC. What can you do to stop it? I don’t give any details etc or click on links but it’s getting annoying.
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rubes
(@rubebansal) reported
@O2 I’ve literally had no signal for 3 weeks now & bein ran round the houses by customer service. Sort it out !!!
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Mark Spence
(@SpenceDMark) reported
@O2 Thanks. Yeah it helped. My phone doesnt have O2 Firmware. So no wifi calling for me. No signal from O2. So a phone that is useless. To use it I have to break lockdown and find a mast that actually works. This is 2021 in a First World nation. O2 are seemingly in the stoneage.
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ਜੇ
(@mxkkxr) reported
@O2 after being on hold twice for over 20 minutes, your advisors have cut the call on me. I’d like to raise a complaint. Can someone get back to me ASAP please? I’ve been trying to speak to someone for almost 24 hours. Ridiculous!
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SeaWeasil
(@SeaWeasil) reported
@O2 Hi. Got a sus call from a guy saying he was o2 and asking if I got a text. Then a one time code came through + a fraud warning. Tried to call 202 - no answer. 1. Is there a data breach on o2? 2. How can someone other than me ask for a one time code to my phone? 3. Help? Tx
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Edwardshimself
(@EdwardsHimself) reported
Hey @O2 been a customer with you for almost 5 years but last week, I’ve been getting scam calls/texts claiming from HMRC and HSBC. What can you do to stop it?
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Garns
(@The_Garns) reported
@charli_bigspuds @O2 I've never had a problem with vodafone. Only went with them instead of o2 cos I get staff discount but loads better imho