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O2

O2 Outage Report in Bangor, Gwynedd, Wales

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Bangor, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at O2

O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bangor, Wales

Latest outage, problems and issue reports in Bangor and nearby locations:

  • Stephen_Linton
    CupofStea 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Stephen_Linton) reported from Bangor, Wales

    @O2 Thank you for the heads up, the postcode is actually a publicly accessible office where the signal drops out, so not a personal address.

  • declaa
    Declan McGrath (@declaa) reported from Llangoed, Wales

    @O2 why is the my 02 not working i sign in then it bounces back and forth 😡

  • madwelshgal
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported from Bangor, Wales

    @O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me

  • madwelshgal
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported from Bangor, Wales

    @O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge

  • CREADCyf
    Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬

  • madwelshgal
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported from Bangor, Wales

    Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?

  • TW_Hairdressing
    TW Hairdressing (@TW_Hairdressing) reported from Llanrug, Wales

    @O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet

  • TW_Hairdressing
    TW Hairdressing (@TW_Hairdressing) reported from Llanrug, Wales

    @O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • HaileyRA
    Hailey (@HaileyRA) reported

    @CatCorrighan @O2 @ONeillsPubs Ditto! Please send help!

  • MWalker1869
    Matt (@MWalker1869) reported

    @O2 All stuff that I’ve been told to do before with this bloody phone and it’s never worked!

  • lewsal52
    Davey Shirt (@lewsal52) reported

    @virginmedia @ITVChase @O2 Disappointed that after being a loyal customer since Virgin took over from ntl that new customers get better deals than I do. How’s that for customer service?

  • Rob1966T
    Rob Turner (@Rob1966T) reported

    @O2 I’m in Ember Inn and code not working yet again!!! Are you able to refresh so it works? This problem occurs every week now so very disappointed as a wasted trip

  • OscarGCHall
    Oscar Hall 🇸🇪 🇬🇧 (@OscarGCHall) reported

    @O2 The service from O2 has been shocking. I’ve had issues ever since I switched my number. Every time I speak to someone nobody seems to want to acknowledge I have an issue. I just got hung up on!

  • BethanyHunnybee
    Bethany Hunnebell (@BethanyHunnybee) reported

    @O2 my o2 free drinks are not working on my phone at O’Neill’s and I just had to pay for it 😔

  • Miss_NinjaStar
    Angharad the PostGrad Student! 💙 (@Miss_NinjaStar) reported

    @O2 Is there any way to cancel/change the extra once applied? I can't get rid of it to be able to choose another so I can claim disney offer via Samsung

  • paulmac77
    paulmac77 (@paulmac77) reported

    @O2 what's the script with the thirsty Thursdays offer not working again? Didn't work last week and not working this week?

  • suds_1
    Suds (@suds_1) reported

    @virginmedia @ITVChase @O2 Been waiting for an email from yohe customer service team foe 4 days now.... ths customer service is AWFUL

  • ms_arsenal1988
    danielle richards (@ms_arsenal1988) reported

    @nicurro @O2 Virgin have teamed up with o2 now so I’ve really noticed the difference virgin don’t get me wrong have other issues but I really identify the difference…I was with o2 from the age of 16 till maybe 6/7 years ago and the service back then was amazing and coverage now terrible