O2 outages and service status in Bangor, Wales

Problems in the last 24 hours in Bangor, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bangor, Wales

Latest outage, problems and issue reports in Bangor and nearby locations:

• 
  TW Hairdressing (@TW_Hairdressing) reported 6 minutes ago from Llanrug, Wales

  @O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet

• 
  Stephen Edwards (@CREADCyf) reported 17 minutes ago from Llanfairpwllgwyngyll, Wales

  @O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported 23 minutes ago from Bangor, Wales

  @O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported 25 minutes ago from Bangor, Wales

  Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?

• 
  TW Hairdressing (@TW_Hairdressing) reported 25 minutes ago from Llanrug, Wales

  @O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported 30 minutes ago from Bangor, Wales

  @O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me

• 
  Declan McGrath (@declaa) reported 38 minutes ago from Llangoed, Wales

  @O2 why is the my 02 not working i sign in then it bounces back and forth 😡

• 
  Declan McGrath (@declaa) reported 53 minutes ago from Llangoed, Wales

  @damienquirk @O2 It's worked now thanks for your help and yes the customer service experience was awful

• 
  CupofStea 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Stephen_Linton) reported 59 minutes ago from Bangor, Wales

  @O2 Thank you for the heads up, the postcode is actually a publicly accessible office where the signal drops out, so not a personal address.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tasha 🦄 (@princesstash617) reported 4 minutes ago

  @O2 the company that ask you a suitable time that call back, ensure or promise to call you back at that time and you never hear anything until you phone again. 5 times now, getting a bit frustrating to say the least.

• 
  Annah Atherton (@Annah_Atherton) reported 5 minutes ago

  @O2 why is your signal so bad?! WN1 Seems to have been since an old building knocked down … I’m told there’s nothing wrong in area, yet since my complaint I keep getting updates that you are “working on the problem”

• 
  Mario Behrendt | AI Founder (@behrendtio) reported 9 minutes ago

  @kokeshimum @O2 One could argue you’re in Huddersfield. It’s not the “highest priority area” to build infrastructure let’s say. But I’m in London and during a typical commute on an overground train I lose my signal entirely at least 3 times. Both on EE and Vodafone. Incredible.

• 
  Michael Phillips (@MichaelPhi82389) reported 13 minutes ago

  @kokeshimum @O2 I'm in wales couldn't use my phone for 6 months due to o2 having issues so went to vadafone

• 
  Phil M Taylor (@Phil_Taylor_4) reported 16 minutes ago

  @kokeshimum @O2 The whole of UK telecoms is way behind many other developed parts of the world. Everyone has 5G capable gadgets but our networks are generally not up to 5G. More and more devices are connecting so speeds are not keeping up to demand. It’s very very poor.

• 
  Alex Wheatley (@thealexbear) reported 17 minutes ago

  @TomTalksCars @O2 I agree. Im on giffgaff which uses o2. Signal is shocking in many places.

• 
  Mark Breeze🕷💙💻🐟 #FBPE #FBPA #RejoinEU🇺🇦 (@MarkyB_62) reported 17 minutes ago

  @kokeshimum @O2 Because the operators put profit ahead of service? Coverage investment goes into the high traffic/ high profit urban areas, at the expense of suburban & rural coverage. Better regulation would help.

• 
  helen 🍒🪩 (@doyoujive) reported 18 minutes ago

  @kokeshimum @O2 i’m with ee and mine is the same sometimes. i went to iceland a few years back and had better signal in the peninsulas and at the top of a mountain than i do in the uk. people don’t believe me but its true

• 
  Scottt Kirkwoodd (@2gurlys1kupp) reported 18 minutes ago

  @jokewapo @O2 @virginmedia Mate how bad is the 02 signal up our way now! Phoned them to see if there was an issue and it's something to do with the mast

• 
  Gareth (@StockwoodCap) reported 19 minutes ago

  @kokeshimum @O2 Stuck for 2 hours on the M2 yesterday without moving. I was in a signal black spot so I could barely make a call and had no data… This was on the M2 in Kent. It’s hardly the middle of nowhere.