O2 outages and service status in Bangor, Wales
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Bangor, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Bangor, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Bangor, Wales
Latest outage, problems and issue reports in Bangor and nearby locations:
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🏴 💜 Fi 💜 🏴 (@madwelshgal) reported from Bangor, WalesStill having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?
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Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales@O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬
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TW Hairdressing (@TW_Hairdressing) reported from Llanrug, Wales@O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet
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TW Hairdressing (@TW_Hairdressing) reported from Llanrug, Wales@O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.
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Declan McGrath (@declaa) reported from Llangoed, Wales@O2 why is the my 02 not working i sign in then it bounces back and forth 😡
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Declan McGrath (@declaa) reported from Llangoed, Wales@damienquirk @O2 It's worked now thanks for your help and yes the customer service experience was awful
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🏴 💜 Fi 💜 🏴 (@madwelshgal) reported from Bangor, Wales@O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me
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CupofStea 🏴 (@Stephen_Linton) reported from Bangor, Wales@O2 Thank you for the heads up, the postcode is actually a publicly accessible office where the signal drops out, so not a personal address.
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🏴 💜 Fi 💜 🏴 (@madwelshgal) reported from Bangor, Wales@O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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hakology (@hakology) reported@kokeshimum @O2 i live less than 100ft from a cell phone mast ... yet i get 0 signal ... weird that? and im on 02 aka giffgaff
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Mitch Hirsty (@mitchhirsty) reported@Lucozade3D @O2 Look O2, another person who is getting the same issue when trying to pay the bill. Surely you know this is widespread by now! Sort it out and stop blaming your customers for your mistakes!
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Tasha 🦄 (@princesstash617) reported@O2 the company that ask you a suitable time that call back, ensure or promise to call you back at that time and you never hear anything until you phone again. 5 times now, getting a bit frustrating to say the least.
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Sarah H (@SarahWM45) reportedThrough a phone “system” and 3 operators who largely ignored our issue. We’re now on to the Complaints team at @o2. A disproportionate amount of effort to leave a contract they are not fulfilling, without being charged. As we can send a text or receive a call. @MartinSLewis
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Johnny Storm (@humantorch1036) reported.@ofcom have a word with @O2 - Can't top up using 4444 or online - Can't verfiy new PAYG sim number - Can't get though to any real person on Live Chat - Can't get through to anyone on 4445 -Can't get through to anyone on social media Zero customer service at all.
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RICKY (@Rickyroaster1) reportedToday I received a txt stating my rolling plan had been cancelled and I was put on a PAYG tariff.This is so unprofessional, to change a customers plan without basic communication on WHY?if a card expires O2 should tell customer not change tariff, WTF O2 @O2
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Simon Poulton (@SimonRPoulton) reportedAbsolutely horrendous treatment of my wife by @O2 . This isn’t even a post to get something moving, already raised to the complaints team, and they’re doubling down on trapping her in a new contract while not supplying her the service she ordered. Terrible customer service!
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leah 🍒 (@leahculleyyy) reported@O2 why can i not get cell service anywhere in my house now? i cannot make or receive calls, so what am i paying for?
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Johnny Storm (@humantorch1036) reported@O2 @Marty201023 Is anyone at @o2 awake? No customer service at all. Literally the worse network. I had a problem with Three and it was dealt with in 10 mins on their Live Chat.
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Minnie (@xxxxminniex) reported@Christo44671940 @O2 Thank you, O2 did they put a £5 cap on but it still continued to charge lots over this. Not sure how or why but it’s bad because they told her it was her sending picture messages off the WiFi and didn’t tell her it’s a scam. They even have an link to check premium numbers on the bill so I’m almost positive the call handlers knew it wasn’t my mum doing this herself and it says received texts and not ones she had sent!