O2

O2 Outage Report in Bangor, Gwynedd, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bangor, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bangor, Gwynedd, Wales 12/13/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bangor, Wales

Latest outage, problems and issue reports in Bangor and nearby locations:

  • madwelshgal 🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported from Bangor, Wales

    @O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me

  • TW_Hairdressing TW Hairdressing (@TW_Hairdressing) reported from Llanrug, Wales

    @O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.

  • madwelshgal 🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported from Bangor, Wales

    @O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge

  • madwelshgal 🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported from Bangor, Wales

    Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?

  • TW_Hairdressing TW Hairdressing (@TW_Hairdressing) reported from Llanrug, Wales

    @O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AdamSmith0810 Adam (@AdamSmith0810) reported

    @O2 i DM’d you and I have had no reply, this is indeed upsetting to find out this is how you treat your loyal customers. I will be taking my custom somewhere else in future.

  • TheeFariha Farimomo (@TheeFariha) reported

    @O2 my number hasn’t ported over to your network fully. I have moved from Vodafone to O2 and my O2 sim has no signal. I started the process on Sunday night.

  • har17958 Amanda Harbert (@har17958) reported

    @O2 @simonpegg @SimonCowell I am trying to cancel my contract and have wasted hours on the phone to your “customer service” without any success!! Terrible terrible customer service!

  • HannahCox2306 Hannah Cox (@HannahCox2306) reported

    @O2 I need you to sort the service out in York asap! I have no service at all and need to make my son a doctors appointment but can’t make or receive calls due to have no service at all

  • PiggyMalone1 Piggy Malone (@PiggyMalone1) reported

    @O2 Telefonica is a criminal outfit and they do not give a flying f*** about the UK, hence almost zero investment in network coverage over here.

  • DebbieAnne2224 Debbie (@DebbieAnne2224) reported

    @O2 son has phoned snatched and Im desperately trying to put hold on account why he travels home. spoke to someone who won’t help and when I asked if his phone is used for international calls whilst they won’t put a hold on will O2 charge him. She put the phone down !

  • V3r0n1c4_45 Veronica (@V3r0n1c4_45) reported

    @O2 Hi team, my contract is ending 30th April, how can I cancel it and take my number to a different provider? Thanks

  • Rachel_McDerby Rachel McDerby (@Rachel_McDerby) reported

    @O2 trying to top up a PAYG SIM via the automated line to activate as advised by your customer service agent on the phone but it will not go through despite numerous attempts. Is my only option to go in store to get it sorted?

  • BeltinMon Mark North (@BeltinMon) reported

    @O2 I can’t use my phone cause you’ve been down since yesterday you and virgin media playing up what’s going on

  • TraceyPyke3 Tracey Pyke (@TraceyPyke3) reported

    @O2 saying I’ve used a voucher I have never used, worried I be been hacked