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O2 outages and service status in Bangor, Wales

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  • O2 generated 0 outage signals in the last 24 hours around Bangor, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bangor, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bangor, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Bangor, Wales

Latest outage, problems and issue reports in Bangor and nearby locations:

  • CREADCyf
    Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬

  • declaa
    Declan McGrath (@declaa) reported from Llangoed, Wales

    @O2 why is the my 02 not working i sign in then it bounces back and forth 😡

  • madwelshgal
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported from Bangor, Wales

    @O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me

  • Stephen_Linton
    CupofStea 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Stephen_Linton) reported from Bangor, Wales

    @O2 Thank you for the heads up, the postcode is actually a publicly accessible office where the signal drops out, so not a personal address.

  • TW_Hairdressing
    TW Hairdressing (@TW_Hairdressing) reported from Llanrug, Wales

    @O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet

  • madwelshgal
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported from Bangor, Wales

    @O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge

  • TW_Hairdressing
    TW Hairdressing (@TW_Hairdressing) reported from Llanrug, Wales

    @O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.

  • declaa
    Declan McGrath (@declaa) reported from Llangoed, Wales

    @damienquirk @O2 It's worked now thanks for your help and yes the customer service experience was awful

  • madwelshgal
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 💜 Fi 💜 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@madwelshgal) reported from Bangor, Wales

    Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonTa44447286
    alaw mot (@SimonTa44447286) reported

    @O2 Yeh it works .had no reply though .sent the problem and nothing, zilch, not a responce what so ever.but wouldnt expect anything different these days

  • ravewithdaveuk
    Rave With Dave UK (@ravewithdaveuk) reported from Nunthorpe, England

    @O2 @CariadFfisio Having same problem as well phone service is a joke

  • IanCockerill2
    I.C (@IanCockerill2) reported

    @O2 Thanks for responding. Luckily my son in uk was able to contact you and it is now resolved. I want to make an official complaint as the reason my phone didn’t work is because O2 had barred foreign calls! I have had an account for 25 years, it’s totally unacceptable behaviour.

  • TommyYorkshire
    Tommy 🔴 ⚪️ 🐻 ⚽️ (@TommyYorkshire) reported

    @O2 why has signal and service dropped so much since you joined up with @virginmedia?? Used to love O2 as customer service was great. Prices go up service gets less.

  • NRSmith167
    EnochR (@NRSmith167) reported

    @O2 Why is it that when we text PAC to 65075 from our mobiles you never send it and cause us to ring you.

  • tjrbruce
    Tristan Bruce (@tjrbruce) reported

    @Demodya @O2 same problem here just getting bounced between both 🤦

  • AndrewJBen1988
    Andrew Bennett (@AndrewJBen1988) reported

    @O2 a week on after complaining and my complaint marked as resolved I still can not phone customer care on any of the numbers and you are now telling me I have used all of my unlimited data plan is less than 3 days 🤬🤬🤬

  • Mortalportal01
    Michael Portal (@Mortalportal01) reported

    @virginmedia @O2 Hi. In this instance speaking through Virgin Media, it was set up without my knowledge and without a written or verbal contract. I am in the middle of this mess now and have looked a complaint. Thank you

  • Marooned_Sailor
    Ian Judd (@Marooned_Sailor) reported

    @o2 my iPhone has one bar with a letter E or zero bars, but my partners google pixel 8pro has 4g and three bars on the same train sitting next to each other! wtf! Sort it!

  • Dougie_W79
    Dougie (@Dougie_W79) reported

    @O2 any chance someone can take ownership and unlock My MyO2 app please? Been over 10 days now and that was the timescale given to fix the issue. Not acceptable anymore