O2 outages and service status in Llanrug, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Llanrug, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Llanrug, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Llanrug, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at O2
O2 is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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O2 Issues Reports Near Llanrug, Wales
Latest outage, problems and issue reports in Llanrug and nearby locations:
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🏴 💜 Fi 💜 🏴 (@madwelshgal) reported from Bangor, WalesStill having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?
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🏴 💜 Fi 💜 🏴 (@madwelshgal) reported from Bangor, Wales@O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge
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Declan McGrath (@declaa) reported from Llangoed, Wales@O2 why is the my 02 not working i sign in then it bounces back and forth 😡
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🏴 💜 Fi 💜 🏴 (@madwelshgal) reported from Bangor, Wales@O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me
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TW Hairdressing (@TW_Hairdressing) reported from Llanrug, Wales@O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.
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CupofStea 🏴 (@Stephen_Linton) reported from Bangor, Wales@O2 Thank you for the heads up, the postcode is actually a publicly accessible office where the signal drops out, so not a personal address.
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Declan McGrath (@declaa) reported from Llangoed, Wales@damienquirk @O2 It's worked now thanks for your help and yes the customer service experience was awful
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TW Hairdressing (@TW_Hairdressing) reported from Llanrug, Wales@O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet
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Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales@O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca C 💙💙💙 (@artdeco_fan) reportedYour complaint system is not fit for purpose! Your online complaint form does not work, it just gives a generic error message (this is not new, it's been the case for at least 2 months) and the complaint email address just bounces back. #disgusting @O2
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Ikram ⚡️ (@Ikram_hhh) reportedThis is a serious question @O2 but why is your signal coverage so ****** shite I get better signal coverage in the Balkans for just basic cellular coverage never mind 4/5G Meanwhile here in the UK it is 💩
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Deano (@ScottishGamer74) reported@jonoakden @O2 Cancel while you get the chance. The worst signal I've had on a mobile.
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Matt Hudson (@MattHuddyHudson) reported@DiscoEnergy @O2 After 20+ years I'm just considering going to take out a deal elsewhere . Can get a better deal being a new customer .
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nick renshaw (@nickrenshaw5) reported@O2 @27rufus People choose not to follow you because you are a shite company & one of the worst mobile providers in the UK. Now **** off & sort out this **** show of a company before we all leave & you end up with no customers!
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david taylor (@dt297) reported@NotFarLeftAtAll I’m on @O2 so I don’t have phone signal 90% of the time.
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Andy Sherratt (@andyps1275) reported@Osprey0 @O2 Used to be that Virgin were the go-to for being the customer champion, since they merged with O2 that isn't the case. Puts me off moving home internet to them.
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annie ⸆⸉ ❤️🔥 (@midnighthoax) reported@O2 I’m trying to make an insurance claim and I keep getting an error message 401 unauthorised. Can you help?
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amy simpson (@amy_jo_23) reported@O2 since you joined with @virginmedia my service has been shocking can’t even try and pay my bill with a problem or issue!!! I’m hearing the same thing from lots of people also!!!!! Sort it out
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Savannah (@justicenowxxx) reported@O2 I have been ignored for a week by your complaints team. I am now in Mexico with no service at all despite your written assurances that Mexico is covered under my Inclusive Zone benefit. Complaint ref: C‑2707267834. Urgent senior‑level fix required today.