O2 Outage Report in Llanrug, Gwynedd, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Llanrug, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Llanrug and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Llanrug, Wales
Latest outage, problems and issue reports in Llanrug and nearby locations:
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬
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Declan McGrath
(@declaa) reported
from
Llangoed, Wales
@O2 why is the my 02 not working i sign in then it bounces back and forth 😡
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me
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CupofStea 🏴
(@Stephen_Linton) reported
from
Bangor, Wales
@O2 Thank you for the heads up, the postcode is actually a publicly accessible office where the signal drops out, so not a personal address.
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Devlin
(@steve66stevie66) reported
@O2 Gave me back £30 last month because the 4G speed is zero everywhere. So my bill was £10 but I still couldn’t use any data in most places I go. Now I’m back to full price and still can’t use data. Took 40 minutes to load a car parking app on Tuesday! The 10 minutes to pay. Crap
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Daniel Duckworth
(@Duckyxl16) reported
@O2 have black listed my credit with three defaults on products i never had. To apologise they have offered me £150 compo! Does anyone have any advice other than the ombudsman
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Siobhan ❤️
(@SiobhanL1993) reported
@O2 is o2 having problems? My internet hasn’t worked all day and my signal keeps going??
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Dave McGuane
(@DaveMcGuane) reported
from
Croydon, England
@O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?
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Dave McGuane
(@DaveMcGuane) reported
from
Croydon, England
@O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...
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Tim Edmundson
(@tedmundsonbari) reported
Is it possible to leave a network due to appalling service. Renewed my contract with @O2 and the service since has been dreadful. Intermittent data and having to constantly turn airplane mode on and off to get a data connection is simply, not good enough.
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Lisa Edwards
(@sweetplum72) reported
@smoon_lee @O2 Well I’ve been with o2 for many many years ans never had anything or anything like this - not that I’m jealous hehe 😜
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Kriss Young
(@Krissyoung14) reported
@O2 is bar far the worst company I have ever tried to resolve an issue with. Complaints team said they’d phone back but haven’t. Stay away!
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Dr. Joel Dinero Francis
(@spinstartshere) reported
@O2 So no real solution is being offered here? No easy way for a foreigner to check their data allowance?
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Victoria Waller
(@missvwaller) reported
@O2 Hello. There appeared to be a serious lack of signal in my area around midnight last night. Can you provide me with any information as to why this has occurred? I look forward to hearing from you. Thank you.