O2 Outage Report in Llanfairpwllgwyngyll, Anglesey, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Llanfairpwllgwyngyll, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Llanfairpwllgwyngyll and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at O2
O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Llanfairpwllgwyngyll, Wales
Latest outage, problems and issue reports in Llanfairpwllgwyngyll and nearby locations:
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?
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CupofStea 🏴
(@Stephen_Linton) reported
from
Bangor, Wales
@O2 Thank you for the heads up, the postcode is actually a publicly accessible office where the signal drops out, so not a personal address.
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Katy Lee MBE ✈️
(@katherinealee) reported
@O2 seriously unimpressed to see O2 sending threatening emails to my mother, in her 70s, about a contract she never had due to your staff’s errors. How about you reply to her formal complaint instead? Very glad I’ve stuck with @VodafoneUK, O2 customer service seems appalling.
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Gary Willmott 🇺🇦
(@GJWillmott) reported
@O2 You are COMPLETELY incompetent and stupid. Over 7 days now and no SIM activation. I cannot make or receive calls. I cannot use any websites that require 2FA. I am losing business. I am losing time (over six hours now spent on this). I am increasingly stressed.
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/-\Ƞ∂ɣ[]פȠ
(@AndyOxon) reported
@O2 I've just noticed that my data usage has disappeared from the top of the app. If I click (say) minutes instead, there is a tab for data, which is reporting zero usage. Are u aware there is a problem?
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Gary Willmott 🇺🇦
(@GJWillmott) reported
@O2 @O2 I’ll DM but your staff are a joke & in the chat session I’ve had this morning, Karen has taken the piss to such an extent that she’s pushed me to swear, which I never do. She has been AWFUL. A tip; do away with the faut chumminess & just do your job effectively.
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Chelsey Clarke
(@chelsey_lowenna) reported
@O2 received the worst customer experience, never have I been spoken to so rudely as a paying customer. Blaming me for a potential GDPR breach by your company where by my contract/other details have gone to somebody elses email because of they way you have set my account up.
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Ellie Macintyre
(@EllieMacintyre2) reported
@O2 Absolutely disgusted with the customer service. Had no signal for over a month and no resolution. Want my contract written off.
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Martin 🇪🇺
(@karmas_burning) reported
@O2 I have ascertained it’s not a coverage issue. I have tried to discuss the issue with online chat service. Once again. Waited Hours and no response
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James Jevons
(@james_jevons) reported
@O2 I literally have no signal anywhere I go. My fiancée who is with EE, has 5/4G all the time whilst my Fold 3 never does. I'm paying for a service which I'm not receiving!
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Thalium
(@Thaliums) reported
@EnglandRugby @olliechessum @O2 Why go to the worst beach in Perth
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Mark Kidley
(@MarkKidley) reported
@O2 @O2 So, I got one of your SIM cards with my Virgin Media account, but when I try and log in to MyO2 I get a "Your O2 Account has not been activated" error, resetting password etc doesn't help, the account isn't active.