Origin Broadband outages and service status in Tower Hamlets, England

Problems in the last 24 hours in Tower Hamlets, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Tower Hamlets, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports Near Tower Hamlets, England

Latest outage, problems and issue reports in Tower Hamlets and nearby locations:

• 
  Vinicius Fachinetto (@vfachinetto) reported 58 minutes ago from Poplar, England

  @OriginBroadband 30 minutes waiting on the line for technical support.... still waiting

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DavidInSouthend (@DavidInSouthend) reported 1 minute ago

  @OriginBroadband we're getting a pre-recorded msg that says 'no routes found' when dialling numbers in USA and Canada. Been like this since yesterday. Called support but no joy getting it fixed. Can you help?

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 2 minutes ago

  @JerryonTwidder @OriginBroadband Switch service providers, or you contact @OriginBroadband, the operative who takes your call sends a request to the NOC team, they send it back refused because the operative didn't fill a simple detail in, they submit it again, it gets refused again, repeat ad infinitum.

• 
  David Jennings (@ChilliDoor) reported 5 minutes ago

  @OriginBroadband Your direct debit system is faulty, your live chat is broken, no one answers calls and you've removed the option to pay outstanding invoices via your website. How am I meant to fix an issue when I can't get through to anyone?

• 
  Ken Crompton (@KenCrompton62) reported 6 minutes ago

  @OriginBroadband why are you tweeting me threatening penalty charges for exiting my contract early? You also emailed me saying I could leave without penalty because you breached your contract with me! It took over 6 months for you to admit you were wrong & have appalling service!

• 
  Jh (@hj81111) reported 7 minutes ago

  @OriginBroadband I need help with my broadband, I can't fund a phone number to ring, thankyou

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 9 minutes ago

  @OriginBroadban1 @OriginBroadband this is so true, you would go back to the customer with "Sorry, the cheque must have got lost in the post" excuse and they knew it was an outright lie, you might as well have just said "I promise I won't come in your mouth or get any in your hair"

• 
  OriginBroadbandComplaints (@OriginBroadban1) reported 10 minutes ago

  just to add clarity, when we worked at @originbroadband we were told to never issue a refund until it had been chased 3 times. (its still the process)

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 10 minutes ago

  @chrislvkiz @OriginBroadband now that TalkTalk have absorbed @OriginBroadband, you should be able to request that your service be migrated OFF of OB's terrible hardware and insistence on using DOUBLE NAT (this is what is causing your issue), and onto a TALKTALK line where it should fix your problem.

• 
  jambo sea-king (@liz_c177) reported 12 minutes ago

  Looks like it’s bye bye to @OriginBroadband in a couple of months guy j spoke didn’t even try to keep me as a customer after 3 years

• 
  mark (@mark64364468) reported 12 minutes ago

  @OriginBroadband @OriginBroadband My internet has been down since 6pm last night 19-10-2021. There is no way to contact you only in working hours of 9-6:30pm. HELP