Origin Broadband outages and service status in City of Westminster, England

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in City of Westminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RBIXD (@rbikysx) reported 50 seconds ago

  Internets down till Friday so it looks like I'll be making absolutely zero money till then! Pog!! Tysm @OriginBroadband ily🥺🥺🥺🥺🥺🥺

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  Adrian Herridge (@editfmah) reported 51 seconds ago

  @CraftyOldGit @OriginBroadband Very. You are definitely looking at a line/sync issue there for sure. If you've had electrical storms recently, potentially quick and easy to just swap out the VSDL filter (if you have a draw full of the old things), see if that allows the noise on the line and the Att. to drop

• 
  🌟Steph🌟 (@Miss_Steph87) reported 1 minute ago

  @OriginBroadband Can someone tell me why my internet speed has nearly halved? Why it doesnt work upstairs? And why my IP address thinks im in Basingstoke when im at the opposite end of the country?

• 
  Kirsty Ellis (@Kirsty907) reported 5 minutes ago

  @OriginBroadband I have been trying to contact your customer service department all day phone lines not working and online chat has disappeared. I have had no internet since this morning. How can I actually get some help with this.

• 
  Rob Clark (@Rob_Clark) reported 5 minutes ago

  @Schmell_DeCoffe @OriginBroadband That was the email I never got.

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 8 minutes ago

  @JerryonTwidder @OriginBroadband Switch service providers, or you contact @OriginBroadband, the operative who takes your call sends a request to the NOC team, they send it back refused because the operative didn't fill a simple detail in, they submit it again, it gets refused again, repeat ad infinitum.

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  John ellis (@Johnell63593211) reported 11 minutes ago

  @OriginBroadband ......you must be so proud! Even after providing THREE months notice of termination and you still want to bill me for a FOURTH month! A service I haven't used due to moving house. Really poor customer service from a company with a poor attitude! 😡😠🤬

• 
  David Bodman (@davidjbodman) reported 15 minutes ago

  @OriginBroadband It still didn't make the price increase legitimate, and you haven't actually refuted that! Neither have you refuted that existing customers are now paying for cheaper deals for new customers. These practises should attract the attention of @ofcom and @BBCWatchdog. Very poor.

• 
  Haley Bennett (@HaleyBe35252380) reported 15 minutes ago

  @OriginBroadband Why can't I log into my account or get hold of customer support? I have been trying for weeks! Poor effort. I am Moving home and need to disconnect. Guess I will just cancel the direct debit instead!!!

• 
  SpeedTest SpeedSmart (@SpeedSmart) reported 22 minutes ago

  @ParkerColin @CraftyOldGit @OriginBroadband Lots of speed tests use servers that are hosted by the ISP you are using. So your traffic never leaves there network. This makes the result unrealistic. What server location are you testing from and what speed are you paying for?