Origin Broadband Outage Report in Kensington, Greater London, England
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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Problems in the last 24 hours in Kensington, England
The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Origin Broadband users through our website.
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Internet (40%)
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Wi-fi (40%)
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Total Blackout (20%)
Community Discussion
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Origin Broadband Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Elliot Brown
(@elliotjbrown) reported
from
Hillingdon, England
@OriginBroadband Disappointing broadband performance for a while now (months). Chat/Called a couple of times to try and fix the problems. I’ve currently been sat on chat with Tech Support since 09:01 with no resolve and limited responses. I’ve had one response in 45 minutes.
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Seneca
(@Seneca73646304) reported
from
Paddington, England
@OriginBroadband So how can I contact anybody in your support?
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Vinicius Fachinetto
(@vfachinetto) reported
from
Poplar, England
@OriginBroadband 30 minutes waiting on the line for technical support.... still waiting
Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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David Bodman
(@davidjbodman) reported
@OriginBroadband @OriginBroadban1 Material detriment A1.10 Ofcom is likely to treat any price increase4 to the agreed core subscription price (however constructed and described in the contract terms)5 during the fixed term of a telecommunications contract as a modification
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Minimem8
(@Minimem8) reported
Still no reply to the complaint I raised on Friday. @OriginBroadband continue to ignore @Ofcom guidelines related to fixed-term contracts. Ts&Cs state "monthly rolling contracts" can increase in price, nothing regarding fixed-term contracts. Disgraceful company and support.
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Ryan Geoghegan
(@RyanGeoghegan2) reported
@OriginBroadband you've been down twice in less than 2 hours sort it out.
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Mike Dunning
(@flyerbetic) reported
@OriginBroadband utterly awful online support please tell me how to escalate this to a manager.
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Wayne Thompson
(@MrWayneThompson) reported
@OriginBroadband can someone please give me an email to send a complaint as so far you are a joke!
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Liz Chalmers
(@liz_c177) reported
@OriginBroadband time to find a new internet supplier all day speaking to someone to try and fix it and nothing sent to another department again @OriginBroadban1
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Mike Dunning
(@flyerbetic) reported
@OriginBroadban1 @OriginBroadband I did finally get a member of staff who was great. Unfortunately she didn’t have the tools to help and I will be leaving after helping support your start up. Shame on you your company for letting their staff and customers down.
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Toby #FBPE
(@tobybrxl) reported
@davidjbodman @OriginBroadban1 @OriginBroadband I've sent a complaint asking them to explain how they're exempt from both their contractual obligations, and regulatory requirements. As their ombudsman definitely IS regulated by ofcom. Looking forward to their answer
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lindahudson
(@lindahudson66) reported
@OriginBroadband @OriginBroadban1 @Ofcom To tell the truth Natasha I really don't have the patience for your company's bull **** anymore
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Toby #FBPE
(@tobybrxl) reported
@OriginBroadband Just received an email saying you'll be increasing my fixed term broadband prices by 3.9% + CPI. I'm assuming its OK to cancel my contract without penalty? Getting no response from the web chat