Origin Broadband Outage Report in Kensington, Greater London, England
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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Problems in the last 24 hours in Kensington, England
The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Origin Broadband users through our website.
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Internet (60%)
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Total Blackout (20%)
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Wi-fi (20%)
Community Discussion
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Origin Broadband Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Seneca
(@Seneca73646304) reported
from
Paddington, England
@OriginBroadband So how can I contact anybody in your support?
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Molly & George
(@emmameaden1) reported
from
Camden Town, England
@OriginBroadband Isn't this how you operate? Shockingly slow internet and even worse customer service? Modus Operandi from my experience. Avoid if possible!
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Vinicius Fachinetto
(@vfachinetto) reported
from
Poplar, England
@OriginBroadband 30 minutes waiting on the line for technical support.... still waiting
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Elliot Brown
(@elliotjbrown) reported
from
Hillingdon, England
@OriginBroadband Disappointing broadband performance for a while now (months). Chat/Called a couple of times to try and fix the problems. I’ve currently been sat on chat with Tech Support since 09:01 with no resolve and limited responses. I’ve had one response in 45 minutes.
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Nick Smith
(@newswrthyvision) reported
from
Wandsworth, England
.@OriginBroadband - Your internet is down in SW15 and your customer service line is closed. Not like I don't need the internet for work or anything.
Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Clayton
(@MrTClayts) reported
@JackTheL4d @abbeylinegold @OriginBroadband P.P.S. I'm also not aware of the full circumstances that's led to you having to cancel but if its borne out of your university going remote at the 11th hour then I'd look into your university t's and c's regarding consequential loss etc.
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Cumberland Brown
(@cumberlandbrown) reported
@OriginBroadband After 30 mins waiting for a reply on support chat.... can you help pls? Yet again, my "static" IP has been changed, locking me out of vital systems.
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Derek Weeks
(@DerekWe51929279) reported
@OriginBroadband I spent three frustrating days of trying useless passwords given out by you. So I will not waste anymore time with you now. It’s all to late for me now. However I will not hesitate to comment on your companies poor performance with your customers.
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Amy Bull
(@AmyBullContent) reported
Sometimes I feel like I'm having a bad day, then I remember I don't work for @OriginBroadband's social team. Then I remember I'm a customer.
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mc california
(@mccali99) reported
@OriginBroadband the bull from origin Thank you for speaking to us, I am sorry to hear that you are not happy with the resolution offered. We have gone over all of the evidence we have and we've given what we believe is a fair and reasonable resolution to your complaint – .
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OriginBroadbandComplaints
(@OriginBroadban1) reported
just to add clarity, when we worked at @originbroadband we were told to never issue a refund until it had been chased 3 times. (its still the process)
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Chris McFadyen
(@_fadgie_) reported
@RealKiro @OriginBroadband Worst provider of any service ive experienced
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Tom Clayton
(@MrTClayts) reported
@JackTheL4d @abbeylinegold @OriginBroadband Hi mate, usually when you sign a broadband deal it will set out in the main headlines the term. You can't cancel at any time as you're tied in for that term. I think you'd get a bit of grace maybe if you were in the final 30-60 days but what Origin are requesting is the norm.
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mc california
(@mccali99) reported
@OriginBroadband As we couldn't come to a mutual agreement over how best to resolve your case, you now have the right to go to Ombudsman Services: Communications to take your complaint further if you wish. The Ombudsman’s role is to offer free, independent help to resolve your
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Tom Clayton
(@MrTClayts) reported
@JackTheL4d @abbeylinegold @OriginBroadband I wasn't referring to the 5400 page document. It will have been right next to the price when you signed up. It's not really the fault of the service provider. If its as a result of Covid then can't you apply for a grant and/or support from the Govt or University?