Origin Broadband outages and service status in Hampstead, England

Problems in the last 24 hours in Hampstead, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Hampstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports Near Hampstead, England

Latest outage, problems and issue reports in Hampstead and nearby locations:

• 
  Molly & George (@emmameaden1) reported 7 minutes ago from Camden Town, England

  @OriginBroadband Isn't this how you operate? Shockingly slow internet and even worse customer service? Modus Operandi from my experience. Avoid if possible!

• 
  Seneca (@Seneca73646304) reported 14 minutes ago from Paddington, England

  @OriginBroadband So how can I contact anybody in your support?

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JerryonTwidder (@JerryonTwidder) reported 5 minutes ago

  So when you "move house" as a @OriginBroadband customer they treat you as a new customer, give you a new customer reference, leave the old account intact and put you on a new contract. WTF can't they just tie the new supply address to the existing account and contract?

• 
  Dominic Rose (@DominicRoseLove) reported 5 minutes ago

  @OriginBroadband what network band offers your router? Is it dual, 2.4Ghz, 5Ghz?

• 
  Ann McGonigle (@Auldhame43) reported 6 minutes ago

  @OriginBroadband one of the worst customer services I have had, spoken to 3 different people over the past month and every time I get a different response and think the issue is resolved but no, it just gets worse!!!

• 
  JerryonTwidder (@JerryonTwidder) reported 8 minutes ago

  @OriginBroadband Hello. My service is due to be connected on 10th Feb. Why has my router not yet arrived?

• 
  Gary Myers (@GaryMyers321) reported 10 minutes ago

  @OriginBroadband ...... can you tell me whether you are still answering calls for Origin Business Line customers? My internet has been down for 2 days now, and no one is answering the phone!!

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 10 minutes ago

  @chrislvkiz @OriginBroadband now that TalkTalk have absorbed @OriginBroadband, you should be able to request that your service be migrated OFF of OB's terrible hardware and insistence on using DOUBLE NAT (this is what is causing your issue), and onto a TALKTALK line where it should fix your problem.

• 
  Wayne Thompson (@MrWayneThompson) reported 13 minutes ago

  @OriginBroadband is an absolute joke. Customer services are insulting & some workers clearly dont do jobs correctly. I've never had this problem with any other companies as they listen. I take care of all my moms bills due to her age & deafness. She gives consent yet you don't

• 
  Mike Wilson 🐟 (@CraftyOldGit) reported 14 minutes ago

  @editfmah @OriginBroadband Not seeing loads of errors. Download speed currently 4.88Mbps, upload 8.85Mbps which is weird.

• 
  David Jennings (@ChilliDoor) reported 15 minutes ago

  @OriginBroadband Your direct debit system is faulty, your live chat is broken, no one answers calls and you've removed the option to pay outstanding invoices via your website. How am I meant to fix an issue when I can't get through to anyone?

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 15 minutes ago

  @danjelley @OriginBroadband More contractual word trickery from @OriginBroadband, the cooling off period is 14 days from sign up or until your service is installed, but they hardly ever install until after the 14 days have expired, that way you don't realise you've been screwed until after you are screwed.