Origin Broadband Outage Report in Cricklewood, Greater London, England
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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Full Outage Map
E-mailProblems in the last 24 hours in Cricklewood, England
The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cricklewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Origin Broadband users through our website.
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Internet (50%)
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Total Blackout (25%)
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Wi-fi (25%)
Community Discussion
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Origin Broadband Issues Reports Near Cricklewood, England
Latest outage, problems and issue reports in Cricklewood and nearby locations:
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Seneca
(@Seneca73646304) reported
from
Paddington, England
@OriginBroadband So how can I contact anybody in your support?
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Elliot Brown
(@elliotjbrown) reported
from
Hillingdon, England
@OriginBroadband Disappointing broadband performance for a while now (months). Chat/Called a couple of times to try and fix the problems. I’ve currently been sat on chat with Tech Support since 09:01 with no resolve and limited responses. I’ve had one response in 45 minutes.
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Vinicius Fachinetto
(@vfachinetto) reported
from
Poplar, England
@OriginBroadband 30 minutes waiting on the line for technical support.... still waiting
Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Derek Weeks
(@DerekWe51929279) reported
@OriginBroadban1 @OriginBroadband Go to Ofcom they have an online complaint form they are the industry regulator.
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jac
(@jacobrien55) reported
@OriginBroadband Thanks but I've now managed to contact customer services
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Minimem8
(@Minimem8) reported
@OriginBroadband I have spent over an hour and a half online with "support", they say I cannot cancel my contract before June otherwise, I will have to pay penalties. Why not answer here why you feel you can ignore the guidelines I've linked to? Or are Origin going to reverse this policy?
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DavidInSouthend
(@DavidInSouthend) reported
@OriginBroadband I spoke with Gareth in your retentions department last week. Just wanted to let you know he did a fantastic job. Most helpful customer service experience I can remember. I called to cancel but ended up on an 18 month deal. Very happy customer!
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Minimem8
(@Minimem8) reported
Still no reply to the complaint I raised on Friday. @OriginBroadband continue to ignore @Ofcom guidelines related to fixed-term contracts. Ts&Cs state "monthly rolling contracts" can increase in price, nothing regarding fixed-term contracts. Disgraceful company and support.
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Derek Weeks
(@DerekWe51929279) reported
@OriginBroadband “keeping it simple” of course it’s so simple you hike up the price and make a bad service even worse. All staff are now in the complaints department.
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OriginBroadbandComplaints
(@OriginBroadban1) reported
@djlowry @OriginBroadband lots of others have complained are the same thing and are now leaving as they are breaking their contract with the customer which clearly states price rises only for rolling contracts not fixed terms
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Georgie
(@georgiesucks) reported
Funny how after expressing my issues with @originbroadband they've now blocked me on twitter. Absolutely disgusting customer service @OriginBroadban1
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Derek Weeks
(@DerekWe51929279) reported
@OriginBroadban1 @OriginBroadband @ispreview If the end is near for origin broadband it cannot come soon enough for an awful lot of long suffering customers. An increase is yet another insult.
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David Bodman
(@davidjbodman) reported
@tobybrxl @OriginBroadband They are allowed by Ofcom if they are written into "Terms of Service". @OriginBroadband have not given themselves provision to do this, so it is breach of contract